Customer Care Contact Form
PLEASE NOTE:
We are no longer accepting online cancellations. Please visit a store to cancel your membership. Cancellation requests should be made by the 25th of the month and must be processed at the store level.
First Name
Last Name
Your Email
(We must have a valid email so we can reach you)
Zip code
(Enter zip code from the store you originated your membership. If you do not remember, please use the
salon locator
)
Daytime Phone
(Phone valid formats: xxxxxxxxxx, xxx xxx xxxx, xxx-xxx-xxx or (xxx) xxx-xxxx)
Subject
Choose Subject
Stay & Save Request
Billing Questions
Customer Service Questions
Refund Request
General Comments / Suggestions
Donation / Sponsorship Request
(Select the appropriate category from the drop down menu)
Date of Birth
(For account verification MM/DD/YY)
Message
(Please provide a reason for your request so that we can better service you in the future)
PLEASE NOTE:
Please wait while we process your request. Pressing the “Submit” button more than once will delay your processing time.