June 12th 2020
Friendly staff, good location, nice beds. Clean establishment.
March 10th 2020
Love this PBT! I tan for only a few months out of each year to get a good base color on my naturally fair skin. I always opt for the Platinum level membership because I feel the beds give me color pretty quickly and I love the air conditioning in them! The space is open, clean and has over 20 rooms making the wait time minimal to none. The staff members are always warm and inviting without being too pushy.
November 6th 2019
Great beds and staff is friendly. Manager is also very attentive!
August 19th 2019
The Buckhead Loop location is by far the nicest PBT in Atlanta!
July 15th 2019
All the staff is so friendly! I just wish that wasn’t such a huuuge price jump in beds above the regular ones.
July 4th 2019
June 25th 2019
Staff is amazing! Best tanning experience I’ve ever had
May 8th 2019
staff is always friendly and helpful.always clean
April 26th 2019
I absolutely love Palm Beach Tan!! The staff, customer service, and the great products!!
April 22nd 2019
Always frustrating when you get in a room, completely undressed, and the bed won't start. Had to get dressed and walk all the way to the front just to have the person re-enter EVERYTHING over again - including my PIN - and then back to the bed. No apology, nothing.
April 21st 2019
Staff is always nice and accommodating at this location
April 15th 2019
Associate was very friendly and helpful!
April 10th 2019
Amazing! The best service ever. Everyone is so kind and helpful!
April 1st 2019
I had a great experience - the staff was really nice and took the time to answer all my questions (it had been a long time since I'd used the tanning beds) without making me feel rushed!
March 23rd 2019
Very friendly staff,explained in detail all the different plans and advantages of being a member
March 21st 2019
Always good but I feel like mystic has changed- my lower legs aren’t getting as much color as they have before
March 17th 2019
March 6th 2019
I always love mostly every associate I come in contact with at every location. Everyone is super helpful!
February 23rd 2019
Floors are always dirty in rooms and associates could be a little more friendly.
February 20th 2019
February 6th 2019
Always amazing. Shannon is a class act.
January 28th 2019
Always love coming to this PBT off Collier Road. Love the staff and the consistent quality service. Michaela is the best - service with a smile!
January 21st 2019
The staff at the Buckhead Station location is amazing. Always attentive, personal, and friendly. Thank you as always guys!!
January 19th 2019
I’m always greeted with a smile from the nicest people! They made an effort to learn and remember my name and they’re soooo helpful!
January 15th 2019
Experience is always good. Good beds, good results, clean, quick. Shannon (Buckhead) is always extremely accommodating and nice to speak to.
January 14th 2019
I feel like every single time I am being ask to buy something. I do not want to be a sales target every single time I come in the door. Also, I am so over all of the new rules. I have not been in a month and some change and was told I could only lay for 10 minutes. I pay my monthly dues, I should be allowed to lay as long as I want. That gets me to the 24 hour rule. If I get off at 7 one day, then 6 the next day, I should be able to to get in the bed I pay for monthly, and not sit in the lobby and wait. I’m about over it, and I am about ready to move on to a new tanning salon. I’m a number ans a sale and not a customer anymore
January 11th 2019
Sacha at the 6301 Roswell Rd NE, Sandy Springs, GA 30328 location is always so friendly! She let me try a dry oil and I LOVE it. She's always so helpful and friendly to everyone in the store.
January 10th 2019
Agents are always friendly and helpfull
January 9th 2019
Excellent service always! Friendly and knowledgeable team
January 9th 2019
Michaela is so sweet every time I come in. Everyone has bad days but I swear you would never know it when she does because she is the epitome of “Service with a Smile.”
January 9th 2019
Awesome tanning salon with an incredible staff! I go to the one in Buckhead and they are all so amazing and extremely helpful!
January 4th 2019
The Team at ONE Buckhead Loop is nothing short of amazing. They are always so personable, kind and always willing to help. Also, they keep the beds very clean and nice. Its always nice to see their sunshiney faces after a long day at the office...Pls give them my regards and treat them like gold...caring help is a dying commodity.
December 28th 2018
I’ve gone to many Palm Beach locations before but this one by far is my favorite the management here is amazing and they’re always so sweet I love them 10 star all the way
December 27th 2018
Everyone I have worked with at this location has been pleasant and very friendly. They're great. I believe her name is Shannon who signed me up and still is just as warm and inviting as she was the first time I met her.
December 20th 2018
Everyone is very friendly but I wish the company didn’t try to force products down customer’s throats. It’s not the employees fault since that’s how they make their money but maybe the company should rethink their forceful sales.
December 9th 2018
Great staff, nice equipment
December 9th 2018
Love Shannon ! Should definitely promote her!!
December 9th 2018
I did not think the sales associate made the monthly membership rules very clear. He never informed me of the exact monthly cost and just informed me what the prorated cost would be.
December 1st 2018
Lovely staff. Great equipment. I really appreciate the service all around.
October 31st 2018
Excellent customer service. Never pushy. Always helpful.
October 18th 2018
Love the staff! Always helpful!
August 14th 2018
July 27th 2018
The store manager is always sweet & helps me figure out the best lotions for cocktailing & getting color the safe way! :) this has always been my favorite store to tan at
April 18th 2018
Nice facility/very clean/personnel great!Love the fact that eye ware is provided.
April 4th 2018
My initial visit to sign up was great. Very friendly people. When I went back later to actually tan, no one showed me how to use the bed. I figured it out and enjoyed myself but it would've been nice to have a little tutorial.
March 30th 2018
Always great customer service
March 17th 2018
All the employees are so friendly & helpful.
February 25th 2018
Employees seem a lot better trained and knowledgeable than about a year ago. My account and upgrades used to be screwed up all the time, but I’ve had a great experience in the past year or so. Also sometimes I don’t tan so often and they’ve been willing to extend the time to use upgrades I buy, which is great because sometimes I don’t need to tan and I don’t have to worry about losing the upgrades I paid for. Also, I really liked getting a free tan/upgrade for my birthday. I got to use one of the fancy beds that I would probably not pay for otherwise, really nice!
February 23rd 2018
Awesome! The associate that assisted me was professional and super friendly. Great experience!
February 21st 2018
Excellent! Everything i come in the workers are very nice and want to get to know you on a personal level. They truly care about the customer having a great experience. I really like Brittany. I think she’s the manager now. But she’s awesome!
February 15th 2018
My first visit was at 9:30pm.This late at night, I’m thinking it’s almost closing; they are going to rush me in & out. Wrong!!Alex, took great care of me. I would highly recommend this facility.Nice, clean & very welcoming. Alex was very helpful & patient. I’m so glad that i chose this location.
January 10th 2018
January 6th 2018
I used the stand up, also i usually lay down, but I cannot use bed 13 because the room is not well ventilated and it it TOO hot
December 19th 2017
The salon is much cleaner under the new manager
December 19th 2017
I love coming here. Great customer service!
December 6th 2017
I went in for my first spray tan in about 10 years and was pleasantly surprised by the helpful explanation on what all to expect! And also great guidance on how to choose the right tan for me. I left reminded how great spray tans are - and how nice my PBT is.
October 30th 2017
Receptionists are great. There are no hooks for coats and purses in bathrooms, so it’s a struggle every time I have to go before or after my session.
October 26th 2017
went in to spray tan and they were out of Island kiss - I sprayed Versa instead but the guy behind the counter looked like he just came from the club so that was strange
October 24th 2017
Emma helped me pick out new lotion and gave me great feedback on which one to pick!
October 18th 2017
I have been tanning with Palm Beach for years. Sometimes I have a membership and other times I put it on hold if I know I’m going to be too busy to tan as my work schedule is very tedious. However this is something I hope changes. I’m very disappointed and dissatisfied with the “New” Mystic Machine when I express that to the employees there response is oh to familiar with that’s with everyone else saids. Alot of customers agree with this. One of the major problems are it's doesn't distribute the color evenly and you don't get as dark. My suggestion as a loyal customer is to go back to the old machine like the one at the Lenox Location in Atlanta.
October 6th 2017
The salon was very clean and the front desk girls were very nice. Having a towel, goggles, and a freshly sanitized bed was great! The hooks and mirrors in each room are awesome so you don't have to put your stuff on the floor and can make sure you don't look a hot mess after your session. My only complaint is the price. In order to get a decent package-so basically not just wasting money and time by going in beds that will give you minimal color-you have to spend at least $50. That is steep for only getting to the level 2 beds.
October 4th 2017
Great customer service
September 29th 2017
I love the spray tan booths here. The one thing I wish they would change is to stop always trying to sell you something every time you step foot in the door. I already have an unlimited membership but it's like the staff is trained to still make some sort of sale/transaction every time you come in. And they are pushy about it. Otherwise I would have given 5 stars. Stop being such pushy salespeople! I Get tired of having to tell you no to every product/upgrade you want to sell me every week I come in.
September 28th 2017
Great experience as always. Please change A.M. hours back to opening earlier. Atleast 8am.
September 26th 2017
Love this place! Wish I could afford to come more often!
September 20th 2017
I absolutely love the staff at Buckhead. They are all super friendly and always helpful with products. I left my lotion and they had it ready for me when I got there.
September 18th 2017
The salon is never clean!!! It's getting worse
September 17th 2017
They have been out of spray color for versa spa pro when I go. It cost over $80 a month and I can't get color I want.
September 4th 2017
All of the girls are super sweet and very helpful every time I come! I use the mystic booth about once a week and have had a great experience every time :)
August 10th 2017
The girl who helped me at the Buckhead loop location was great. She helped me pick out a bronzer that worked well with my budget and set me up on the membership even though I was not planning to. She was very informative and sweet.
July 30th 2017
Went in to for a spray tan.
July 3rd 2017
Always friendly faces when I come in! Super clean salon and not overly pushy with the sales aspect either. By far my favorite location in the area!!
July 2nd 2017
It was great the reps were wonderful
May 2nd 2017
April 26th 2017
The staff is always so friendly and the facility is clean.
April 20th 2017
I love your tanning salan.Your staff at buck head are all extremely friendly especially Brittney she always keeps me up to date with my promos always telling about the newest best products.In my personal opion she should get a raise.But they are all grest.Beds are exceptional.Its clean.I love the promos you give and thanks for my birthday gift.First one I got.Keep up the good work.Faithful costumer
April 19th 2017
The staff @ Palm Beach Tan in Kennesaw has been great! I have tanned at several different locations in the past, but this staff is the most knowledgeable and accommodating that I've experienced. They have gone above and beyond with customer service! I have referred several people to this location as well!
April 2nd 2017
I've been using Palm Beach for about 2 weeks now. I'm in love! Everyone there is super friendly, and it's incredibly clean, organized, and efficient. Also- Justin is extremely insightful and helpful if you haven't tanned in forever. Great job, guys!
March 28th 2017
The salon was great! Britt helped me pick the package that best met my needs and gave me great options! I would recommend this company to my friends across the US!
March 23rd 2017
Wonderful customer service always with a smile
March 21st 2017
Always nice, smiling workers who want to help and offer new information. The only reason I didn't give 4 stars is because the bed I like to lay in, which is bed 20, has a broken facial air vent. Air still comes through, but some of the plastic pieces are hanging down and have been for a little while. I still love the bed and the whole experience at this location.
March 14th 2017
Always love tanning at PBT! Staff is friendly, everything is clean and I feel so comfortable there!
March 7th 2017
Thorough tour, was offered many options in packages, got plenty of time to make a decision, received helpful tips and tricks
March 4th 2017
Great appearance, clean, Machine was in good working condition!
February 21st 2017
I was at the Toco Hills location, not buckhead. Staff is awesome first off! The level one beds are old cages and bulbs seem old and dim. Would love to see it look more like buckhead. The cages and setup of the level ones just seems like it could be severely improved.
February 8th 2017
No complaints, great salon!
February 6th 2017
associates are always informative. wish you would add a stand up bed for platinum members!
February 5th 2017
LOVE John! he provides a high level of customer service and gives me honest advice about tanning products.
January 26th 2017
I have been going to this salon since 2005. Always achieve great color, the staff is sweet, the hours work for just about any schedule. My only issue is the amount of turnover. In the 12 years that I've been coming here, the staff is never the same. This indicates to me that the pay must not be good and/or the upper management cannot retain employees.
January 18th 2017
Asst manager Britney helped me immensely and was so kind and welcoming! She started from the very beginning (I am new to tanning) and helped me to understand how the process works. I can't wait to come back for my next session! The location seems so nice, clean, and professional - I love it!
January 15th 2017
Brittany was awesome to work with. She was fast, knowledgeable and friendly!
January 5th 2017
Brittany was super helpful the first time I decided to spray tan. I was really nervous to do it but she set me up with the perfect tan and always has more recommendations of what I could do the next time. Amazing customer service and super sweet
December 6th 2016
Kayla and Deanna at Buckhead are simply amazing!! They're both so kind and courtesous in their customer service.
December 1st 2016
Jazmine is the best
November 19th 2016
Love the team at Lenox PBT!! The girls are always so happy, friendly and experts on all products.
October 30th 2016
The staff is always friendly and helpful. Very knowledgeable and will guide you to the perfect tan and products!! I love the Buckhead location and staff. Very clean and a variety of beds.
October 28th 2016
I laid in the bed first and the young lady told me that someone was in Versa Pro but should be out when I got out. I think they let someone else go in after that person got out because I had to wait at least ten more minutes after I was done with the sunbed. Not a big deal except the person at the front said they hadn't let anyone else go back and the other person was just in a "a really long session." Come on now. Am I stupid? I know there is no pre tan moisturizer anymore and the most you can do is double dark...no way it took 25-3o minutes. Just don't appreciate being talked to like I was a moron.
October 27th 2016
Everyone is so great when I come in to tan! So helpful and so friendly! I love palm beach tan!
August 21st 2016
Excellent experience. And appreciated the knowledge and suggestions from Gabby!!
July 20th 2016
staff is very courteous and equipment is always clean.
July 5th 2016
Wish the monthly rate for spray tanning was less expensive. ;-)
June 10th 2016
Kayla is a great gal and manager. She complimented me right when I walked in and was kind and efficient.
June 2nd 2016
Prices are to high for sunless tanning. Can you please lower. Also, when you give gift card you make it impossible to spend it on anything because of it being over 39.50 and when you have a sunless tanning special you are only able to buy 2 at a time or 1 at a time and have to use it right then and there. This is frustrating.
May 26th 2016
Glad to be back. Love PBT.
April 14th 2016
beds are inconsistent between locations
April 10th 2016
If you can lower the spray tanning packages that would be great! Also if we can purchase more than just two spray tans when you have a special that would be nice!
April 9th 2016
Excellent service and clean salons across the board!!
April 6th 2016
Staff is always kind and welcoming here. Easy to get in and get out fast. Always clean. I think bed 26 had some bulbs out, though, that need to be replaced
April 6th 2016
Staff is always kind and welcoming here. Easy to get in and out. Always clean. I believe bed 26 had some bulbs out, though, that probably need to be replaced
March 21st 2016
The young lady who checked me was very nice and professional.
March 13th 2016
No supplies at the room, for example no wipes or deodorant, napkins.
March 11th 2016
The manager Stephen is excellent there. I can't say enough nice things about him.
March 7th 2016
I really love the Buckhead location... Every time I come in the tanning consultants are super nice and helpful!:)
March 2nd 2016
Salon was super busy but the associate kept The rooms/beds clean and was still able to be personable with each guest...
February 29th 2016
Always the best service and beds around no matter what salon I visit!!
February 19th 2016
Great Experience! Great advice! Clean location!
February 1st 2016
Very consistent experience from Salon to Salon. Friendly associates and very clean beds!
November 8th 2015
Always super friendly and informed staff. I do, however, have huge problem with the constant pitching specials and pushing sales. If that's how much things are... Just price them that way. It's always an uncomfortable battle to have to politely decline the sales pitch. I have been a regular customer for a long time, and it is the one thing that I cannot stand about palm beach. I'll spend and stay as a loyal customer - apply discount to me if it's available?! Too much to ask?? BUT everyone I talk to rolls their eyes and says it takes away from their experience.
October 4th 2015
The mystic beds are old and one is always not working.
October 4th 2015
The person working did a good job. However you should have more than one person working at a time. It was hard for her since it was fairly busy and she was alone to try and check people in get the beds ready. She was very polite and apologized for the wait and was very careful to take care of the customers.