March 26th 2020
the atmosphere and the staff!!!
February 3rd 2020
My daughter will be a first time sprayer Sierra could not have been more helpful answering our questions thank you so much see you on Saturday
December 30th 2019
The prices are great and the results you get are phenomenal! All of the employees are professional and very knowledgeable on how to get the best tan! HIGHLY recommended! :)
September 5th 2019
Staff know me by name which makes me feel good. The facility is immaculate!
September 5th 2019
All the girls working when I went in were SO friendly and helpful!!!
September 2nd 2019
I love this place! What a wonderful group of employees! They put a smile on my face everytime. They know me by name and ask how I’m doing every time!!
August 26th 2019
Machine worked perfectly. The woman Avieri was professional and very courteous. The reason, why I drive several miles to tan.
August 11th 2019
The crew at the Swampscott, MA location are very friendly and professional.
August 11th 2019
Can’t say enough about the staff, so friendly and on top of service
August 8th 2019
It's been great! The staff is awesome!!!
July 28th 2019
The girls are extremely helpful, they recommend products and explain which products would be best for the tan I’m looking to achieve. Location is very clean
July 25th 2019
Katelyn at your Salem MA store is great, always friendly and always goes the extra distance to make your visit enjoyable. Find more employees like her.
July 13th 2019
Staff is great but I just hate that I have to pay additional to my regular membership when I spray tan because I have to pay for the bronzer...which is what actually makes me tan. There is always an issue with the Norvell (was broken forever, was told they were going to get rid of it then they kept it, then was out of the bronzer for a while) so I have to use Mystic most times. It just odd to me that I pay for a membership and then still pay every time I come in. Otherwise, it is good.
July 13th 2019
Spray tan booth needs to have a clean full & functioning barrier cream, wipes and footpads.
June 25th 2019
Caitlin and the other girls are very kind
June 17th 2019
Clean, professional and friendly. Although I must say I wish there was WiFi so I could listen to my music.
May 15th 2019
Excellent customer service and the place is very clean.
May 9th 2019
Awesome, girls are always real nice, attentive, and able to answer questions.
May 2nd 2019
Rooms are always dirty and equipped doesn’t work
April 24th 2019
Really happy that this time the Norvell Spray tan was fixed in a timely manner but since it's the second time it's been broken in a short period of time (and the first it took forever to fix), I just hope it keeps working.
April 22nd 2019
The woman at the front desk was very nice
April 8th 2019
Customer service was fine, salon was clean.
March 27th 2019
Carly was super helpful! I have loved my experience so far!
March 26th 2019
The experience is good. I have just been disappointed because the versa hasn't been working. I think two weeks the arm has been broken and before that there wasn't any bronze for a few weeks. Probably over a month I haven't been able to use it. It's not the salon's fault either because they ordered the solution and parts and it just didn't come in. The arm was there yesterday but they were still waiting to install it. The mystic just isn't as good as the versa. I never get dark from it.
March 25th 2019
I love the new booth and it is easy to use but I don’t think that the knob swirling around and spraying the tanner is distributing the spray evenly. My face is tan, but parts of my arms and legs are completely untouched.
March 24th 2019
I really like the new bed and appreciate the changes. The one thing that I find difficult but in no way a show stopper to me coming is the 24 hour policy. A lot of times I can only go on the weekends. If I don’t make it before 6 on Saturday I can’t go again on Sunday because the Swampscott closes on Sunday at 6. I think that in those cases where the store closes earlier before the 24 hours there should be some exception.
March 10th 2019
Tan did not work well
March 7th 2019
Love tanning here, the employees are very nice and make the process super efficient and easy. However, the quality of the color of the spray for spray tanning has decreased and often times I think it’s not refilled enough, as the next day I sometimes wake up with either no tan at all or only half of my body is tan.
March 5th 2019
Everything has been up to par. Clean, efficient and a nice staff.
March 3rd 2019
Most of the workers at the PBT I go to are really friendly, however, the manager (when she is there) usually seems rushed and is really forgetful. This particular PBT is also not very clean. In almost every booth I've used I see dust/dirt/salt (used for the roads) on the floor. What's worse is seeing the one towel they use to 'clean' the spray tan booth on the floor. This towel is so discolored it's basically black and since it's always in the same spot it leads me to believe it's not regularly washed nor do they use more than one towel to clean it. Overall the prices are decent and I don't mind coming in.
February 24th 2019
All the people are very nice! I think the rooms need trash barrels. I know I take off my make up before I tan and need somewhere to throw out the tissue. I also think the rooms need rugs to stand on especially in the winter because the floors are freezing!
February 18th 2019
I don't agree with removing the trash cans from the tanning rooms, especially the spray tanning rooms. We are told to bring our trash to the front desk. After removing foot and hair guards covered in tanning spray it is not sanitary to have to carry these soiled items out to the trash. Also the tanning chemicals get all over the palms of your hands, nails and cuticales creating unatural coloring on those areas. Please put the trash barrels back in the tanning rooms!
February 5th 2019
Experience has been fine overall. A few issues in the beginning but I think all is fine now. I do find it odd though that I have to pay to use mystic when my membership includes spray tan
January 7th 2019
I was hoping that the place would get an overhaul or at least a good cleaning when you guys took over, it’s always dusty and dingy looking. The fans in the beds haven’t been cleaned in years! The beds are on their last leg as well. A few times the bed wasn’t clean when i went to use it snd had to show a dirty towel to the girl working. If there was any other tanning salons in my area I would definitely check them iut!
December 20th 2018
Great shop, always clean, friendly workers