May 28th 2020
I will NEVER tan anywhere else but Palm Beach Tan. I love going here!! They are the best!! Thank you girls for being so awesome all day everyday, you got this sweet ladies!!!! I go to the Westerville location off Sunbury Rd. It's the absolute BEST!! Best tan & awesome girls!
October 20th 2019
Best place in town for tanning!
October 11th 2019
Friendliest staff.Top of the line beds.Always clean.Just the best salon around Westerville
September 11th 2019
I always feel welcome at my PBT location. The girls that work there are the best!
August 27th 2019
Employees are super nice and very helpful
August 4th 2019
The staff is always very friendly & knowledgable when I visit
July 30th 2019
Great customer service.
July 27th 2019
The girls are always very friendly and helpful when I arrive, patient with my many questions and knowledgable of product :)
June 29th 2019
After a few visits I was greeted by my name promptly, friendly, and professional.My waits were minimal, the beds clean, and no surprises.
June 19th 2019
I used to go to the stelzer rd location but now I go to the Sunbury rd. I ABSOLUTELY LOVE the general manager there I forgot her name lol I'm HORRIBLE with names EVERTIME I go as soon as I walk in she says put in your pin lol she sees me pull in. She is soooo efficient and the other girls are nice to!!!
June 14th 2019
All the ladies are friendly and helpful at explaining everything. Very good customer service, always greeting me when I arrive and when I'm finished wishing me a nice day!
June 6th 2019
Casey and the rest of the staff are super friendly and efficient.
May 15th 2019
Casey is great as always.
May 15th 2019
Clean! Friendly! Good quality beds!
May 12th 2019
The girls are super informed and helpful. Very busy location
May 11th 2019
I really like tanning there. The beds are great. My only complaint is that during this busy season, a lot of times there’s only 1 person working. It’s hard for them to clean beds and check people in.
April 23rd 2019
I was greeted as soon as I entered. Didn't have to wait but 2 minutes. Was explained all I had to do very well. When done was asked if the spray tan worked the way I was sprayed properly. Everyone was helpful and polite.
April 16th 2019
The staff are always pleasant and helpful. Facility is always clean. My choice place for tanning!
April 11th 2019
Staff very friendly and informative
April 4th 2019
No matter which location I go to the staff is always wonderful and make you feel welcome! I was not able to use my tanning package in the entire month of March pretty much because of the flu and they even noticed I had not been in awhile. This made me smile that I was missed. The salons are always clean and I enjoy going there and if I’ve had a bad day the girls hug me and genuinely care. They always brighten my day.
March 30th 2019
I came in to start a base tan before I go in vacation and I think her name was Meagan was so helpful and knows her stuff!! She made my experience signing up wonderful!
February 21st 2019
Everyone is always so pleasant
February 19th 2019
I’m always pleased no matter which location with your company. The associates are super friendly and helpful and your business is always clean and tidy!
February 3rd 2019
The women that helped me was very knowledgeable and very nice!
January 17th 2019
The ladies are always very helpful and very energetic. Great vibes!
December 7th 2018
I love going in every day the staff is always amazing
December 5th 2018
I love Cordelia!!! She has the best experience!! She has turned me on to tons of products that I absolutely love! I drive further to go to this Palm Beach
September 17th 2018
I know Tiffany and Casey best, and they exhibit excellent customer service.
June 11th 2018
The manager of the salon is always leaving her staff with dirty beds to clean that takes longer to tan then it should.
April 28th 2018
I love the girls at the Westerville, Ohio (Sunbury rd) location! They’re always smiling and willing to be patient with all my questions. :)
April 1st 2018
Casey was very friendly and got me signed up quickly. I was a diamond member last year and the service is always great and the beds are awesome.
March 25th 2018
this has been my best tanning experience. Everyone on the staff has been so nice and The rooms are always clean.
March 23rd 2018
Staff are enthusiastic, buildings and machines are clean ,great-locations, and parking is manageable. Your prices have exceeded reasonable though. I tend to believe that they are steep when competition is low in this market. (Columbus, Ohio) It would seem like there could be some rate lock for long time customers.
March 8th 2018
The employees are super nice & always greet me with a smile. Love that they remember my name?
March 5th 2018
Staff very friendly. I do Wish there were more 90day upgrade opportunities annually.
February 25th 2018
Products are pushed like drugs. Its excessive. If I say no once you don't need to keep pushing over and over again. She pushed it 3 times
January 5th 2018
Very respectful staff.
December 31st 2017
Love it great place to tan
December 21st 2017
Casey is very friendly and professional. She is very enthusiastic and is knowledgeable about your products and services.
November 21st 2017
Great experience. Always curtious and helpful
November 15th 2017
All of the girls have been so nice no matter what time I come in. The service is great. I have never had to wait and it’s always clean. I will say however that some of the doors need fixed. They are difficult to lock at times and one was off the track one day. Thanks!
October 11th 2017
The staff is great. I was very disappointed when I was told the mystic spray no longer included the single additive. I signed up for the package with the understanding this was included or be grandfathered in or give the option to use the versa instead. The pricing seems to be complicated compared to other salons.
October 4th 2017
Every staff member I have encountered at Palm Beach Tan has been nothing less than enthusiastic, friendly, and helpful. They are quite personable and nice to talk to.
August 26th 2017
July 24th 2017
Everyone i have met is very friendly and helpful.
July 12th 2017
Great experience, Tiffany explained the process very well and was very knowledgeable about each bed and product.
July 7th 2017
Staff always friendly and helpful when buying lotions
July 6th 2017
Girls are always cheerful and friendly. Found an extra product bottle cap for me. Above and beyond!
June 27th 2017
It's an average tanning salon experience...at times below average and other times above average. After being at three different salons in the Columbus area, the worst I encountered was Bethel Road. They were more worried about upselling product than taking care of a line of customers. And it wasn't just upselling, it was pushing and pushing. The best staff you have is on Sunbury Road. They know how to manage their time to put the customer first, and I rarely have to wait there. The staff at Olentangy River Road was very nice, but it seemed like they didn't have enough staff to deal with customers efficiently.
June 10th 2017
All good as usual.
June 10th 2017
It was my first time and it was great
May 24th 2017
You guys try hard and are very courteous but why the hell is it that the Level 1 beds are almost never available on a walk-in basis? Seems the logical thing to do would be to have more of them... just a thought...
May 22nd 2017
I find more and more I have to wait to be checked in, wait for the the particular bed I want to use, I spend on average 10+ minutes waiting. However, the girls are friendly and knowledgable about the products being sold.
May 10th 2017
Everyone is really nice, the only thing is sometimes there's only one person working and it's not enough and I have to wait. Sometimes I want to get in and out quickly and it's not possible because of the lack of employees. They all do the best they can.
April 18th 2017
Always friendly and helpful
April 13th 2017
Paige signed me up and was very helpful and friendly. The beds are awesome. A bit pricey and I hate that you have to join and then cancel in person, but hopefully that will go better than the reviews you're getting online about how difficult it is to cancel.But that has nothing to do with Paige. She is awesome and is exactly who you want representing your company.
April 6th 2017
Paige in the Westerville location has been a pleasure to interact with. She is so knowledgeable and friendly!!
March 29th 2017
I haven't been in the store in a long time. So long it's completely changed. Looks great and staff answered all my questions about the new equipment. See you soon!
March 21st 2017
Salon is starting to really come together, staff is friendly and knowledgeable!
March 14th 2017
Little confused about acquisition transition from LA Tan to Palm Beach. Was not impressed on conversion of packages and was not explained differences betweend the two. Otherwise, the employees are very customer service driven and very professional.
March 12th 2017
The place was very clean and fast. The workers are awesome and very helpful.
March 12th 2017
Love the beds but the radio doesn't work in the level 3's and the cost is very expensive. I will not continue on month to month tanning at those prices.
March 10th 2017
Can't wait for the remodel to finish up. I love Palm Beach, so happy with the service, products & especially the new beds. And I love Tiffany, she's so awesome & helpful
March 9th 2017
I already did a review an hour ago. Please see that one for details. It was my first visit and the brand new bed did not work properly. Associate was great. Please do not start blowing up my emails or I will take my business elsewhere.