July 24th 2021
I went to this location for the first time today. I called first and spoke with Alex. He was nice and very patient with all of my questions, and helped me pick the right package and lotions for my skin type and requirements. He was equally nice and helpful when I went in for my first tanning. I found this location to be nice and clean. My experience was great, and I look forward to going back tomorrow. I will definitely recommend Palm Beach Tan and this location. Thank you, Alex!
June 26th 2021
TREAT YOUR WORKERS BETTER.
June 26th 2021
September 19th 2020
Management team with awesome. His name was Brandon. awesome great customer service. He called/ address me by my first name which made me feel I guess you would say special anyway I like to give me the awesome experience. Great job Brandon thank you.
May 23rd 2020
Everyone is super friendly and the place is super clean.
October 12th 2019
As long as I have tanned with this company at many different stores This is by far one of the nicest an cleanest store the company has. The manager Mia is great very very polite an knowledgeable about the products an always willing to help the customer The company should be honored to have such a great employee working for them
August 25th 2019
Curious. I’ve been using a bed at other locations they called it IDream. Has settings: Caribbean, Mediterranean Normal. I’ve been using it as a Platinum or its being offered to me as a Platinum. Skillman said theirs is a Diamond because it’s new. Doesn’t seem right
July 12th 2019
I used an IBed I have repeatedly told the staff that the misters don’t work. I bought an upgrade because the gold and platinum reg beds have absolutely no ventilation. I was told that the beds are old and they cannot get parts. I find these excuses less than acceptable
July 4th 2019
Staff is very friendly and helpful. The building and equipment is very clean. I have just started tanning and it has been a very comfortable experience for me.
June 30th 2019
Everything was great per usual with the customer service and keeping me in the know on current promotions etc. Natali is always a ray of sunshine!!
June 19th 2019
I really like the Skillman location but I am not a fan of the Greenville location
June 17th 2019
This facility is wonderful! Always clean and always a great staff!
June 16th 2019
In the salon are very ready and helpful staff they are super quick at giving me what I want.
June 12th 2019
Have great experience every time I go tan.
March 26th 2019
Staff is always welcoming happy. But there are better beds at other locations. There needs to be better level 5’s for what people are paying for. But, the staff is great!
February 15th 2019
Natali advised me of special PBT was having. I was happy to have the info and took advantage of them.
February 4th 2019
Got there just before the location was to close on Super Bowl Sunday. The young lady was very kind and helpful. No attitude about my late arrival ??
January 20th 2019
Nice knowledgeable staff, clean beds and environment
January 3rd 2019
The staff is super friendly and helpful. I got a defected lotion of the Midnight Nior, it was cracked on the inside and leaking out, wasting product basically and they changed it out for me immediately. They’re a lways letting me know about upgrades and promotions! Love this location! (Greenville Ave) Oh, and the beds are new( :
April 13th 2018
Justin was absolutely amazing! He’s the new store manager at this location and it’s so clean and the service is amazing!
March 15th 2018
I love the customer service at the town center location in Dallas. Staff is friendly and the facilities are always clean and meeting all expectations.
March 13th 2018
I was hoping to use a level 5 upgrade but she could not find it on my account. I should have received it from the Mesquite location a couple of months ago and was told it did not have an expiration date. It was not on my account and the rep did not know how to do an override.
January 16th 2018
Martae is a very efficient employee/Mager. The salon is very clean and during the holidays was decorated so very festive. I enjoyed tanning there just to see all the creativity.
October 31st 2017
Heater was not working in the unit. Cold air blowing during the drying cycle.
October 31st 2017
Employee needs to portray a more positive, friendly attitude. There is no reason to present a negative attitude.
October 9th 2017
I love Palm Beach Tan but wish that you would offer the same lowing price that is offered to prospects. It is a bit defeating to know that a person who no loyalty to you can get the highest level of tanning for just about the same price I am paying for gold.
September 8th 2017
September 5th 2017
Very pleasant visit
September 5th 2017
I WISH you would create a marketing campaign for current loyal clients to upgrade for the same monthly price as a prospect (with no loyalty). It isn't too nice to hear that someone off the street has the Diamond plan for only $10 more per month then what I am paying. When I ask to upgrade for the same price I am told because I am a client I cannot get the same pricing but for only $75 more plus tax I can get upgraded for 45-days. And, I keep seeing all these marketing tactics that the longer I stay the more perks/benefits I get. To this day, I have not received any benefit/perk except 20% off lotion which is what you offer new clients.
August 19th 2017
During the month of August 2 locations (Garland & Richardson) told me I had a promotion $25 off $40 lotion. But when I tried to use that promotion at Skillman I was told it was $25 off $50. I don't understand why 2 places would tell me the same thing then when I want to take advantage the cost is more.
July 2nd 2017
I luv my salon...just wish they could remember my name...ive been a customer a long time...simple thing that means a lot to the customer
June 8th 2017
Great love the staff
June 6th 2017
I LOVE LOVE LOVE coming in to tan. Cyle is soooo awesome! He is so friendly and helpful, I feel like I am visiting friends when I go in to tan!~
May 21st 2017
I love the employees! I do wish that you had a special discount for loyal clients when purchasing upgrades, lotions, etc. It would be nice to get a sample lotion free monthly
May 17th 2017
The last 2 times I was there the top half of the bed could have been cleaner as I saw greasy knee marks. I would have mentioned it to Lasaundra ( as I know she would've taken care of it) but she wasn't up front.
May 5th 2017
The associate that helped me was polite and helpful.
April 29th 2017
I loved how everything was explained and the people are so freaking nice! Then the next day they greeted me by my name! Excellent customer service
April 28th 2017
I go b/w two different locations and both are absolutely wonderful! Customer service is excellent, I could not ask for more.
March 24th 2017
Your manager, Martae ( I may not be spelling this correctly) is THE BEST thing that could happen to this store!!! He is Fantastic!!!! He is professional & so nice!!!!! You are " Blessed " to have this young man representing PB tan!!
March 13th 2017
Amazing staff, wonderful manager, very knowledgeable regarding product.
February 20th 2017
Appreciate so very much the customer service ...every time I go tan, service is above and beyond. Thank you so much.
February 19th 2017
The young man that manages your Skillman/walnut Hill store is so good at his job!!!! You are Blessed to have such a professional, friendly, employee in that particular store b/c you have had some really bad managers in the past!!! I am not being hateful & I do not want to offend you but I am speaking the truth. This young man greets you with a smile & even calls you by name!!!! Great customer service!!!!! You need to do right by him b/c he certainly adds a great deal to your skillman store!!!!!!!!!!!!!!!!!!!!!!!!!!! As far as rating this store with a poor,average, or great star... he gets BEYOND GREAT!!!!Please keep your versa bed operating correctly; it is such a hassle to get in there after preparing with the intensifier, barrier crime, & then get in and find that the machine isn't working & it happens way too often!!!! This is not the employees fault but your corp.'s fault!!!! You own all tanning salons now so you have no competition & you should make sure that your equipment is in working order at all times... you owe this to all of your customers; without us, you would not have a corporation.
November 3rd 2016
I have always had a wonderful experience at both the Skillman and Greenville locations
September 20th 2016
Everything was great!
August 20th 2016
Usually have had a great experience.
August 19th 2016
I tan at your Dallas store at Skillman & Walnut Hill. You have an employee at this location that KNOWS how to treat customers with the respect that your customers deserve !!!!! Her name is Jessica Rangel & she is a GREAT asset to this location. This particular store is really lacking in professionalism , in customer service, & honestly; in knowledge on how to work with the public. But Jessica goes ABOVE & BEYOND to make your members feel welcome & appreciated!!! Most of your employees ( at this location ) act as though they are doing me a favor by " allowing " me to tan there rather than I am doing them a favor by being a member!!!!!!!!! You are very Blessed to have Jessica represent your establishment in the way that she does. Very professional, knowledgable, & friendly!!!! Everything that a retail store needs to make your store a success!!!! I hope that you are kind & fair to her because employees like her are hard to come by!! Thank you,Beverly Spinden
July 25th 2016
The beds are great and so is the staff but the pricing of the products make it hard to afford. Discounts are great but sometimes they don't run long enough
June 26th 2016
Bed I wanted to use light bulbs were burned out
June 11th 2016
Great store and wonderful staff!
June 8th 2016
The over-priced lotions show the true greed of your company. You pay a minimum price for the lotion and overcharge customers with more than 100% profit. Also, you don't have any customer loyalty programs that match the new customer programs - it is shameful you don't appreciate current customers.
May 13th 2016
Pleased with spray tan results, but booths could be cleaner and have broken down twice in the last two months.
April 27th 2016
The beds are great and I do have my favorite that I always ask for. The staff is very courteous.
April 19th 2016
I LOVED Ciara allthough she is now gone which sucks but am starting develop to develop the same relationship with Emily and McCartney at the mesquite location
April 7th 2016
great first experience. taning helps with red blemishes from acne in case anyone was wondering who wanted to tan
April 2nd 2016
Well if i did not know anything about tanning and how how strong tanning bed are and how they can seriously burn you and cause discomfort. But since i do know that tanning beds can burn you when you first start out tanning the palm beach employees need proper training on how to instruct people to tan and how long they should tan when they are first starting out. If i wanted to do 20 minutes in a bed your employee that was helping me would of have let me but since i knew that would burn me I said I only wanted to do 10 minutes. Basically you need to better train your employees on what they are doing because lack of knowledge of someone who does not know anything about tanning and went for 20 minutes there very first time I know would be burned very bad which this could be a liability to your company. Thank you
March 26th 2016
I have been a customer since 2008 and your organization has no customer loyalty at all. Twenty percent off lotions that are marked up 200% does not make a loyalty program. New customers get the best deals while current customers are charged such high unfair rates. I continue to tan with your organization because it is close to home and the beds are clean but it would be nice if you would show a bit of appreciation for my business and loyalty.
March 16th 2016
Great customer services!!
March 7th 2016
I only tan 3 times per month. I want the option of top beds (who wouldn't!). It would be great to pay by tan with the option to pay more for nicer beds. PBT is always clean and workers are always nice. Great training!
March 4th 2016
There are two people that are amazing to me every time I walk through the door. I wish I could remember their names. Just make me feel so welcomed, Always clean, and always accessible. Thank you
February 15th 2016
January 29th 2016
Very happy with everything but I do think spray tans are too expensive , they really should charge 10$ everyday not just Monday especially for people who have been members for years !
January 28th 2016
Your people are friendly, helpful, quick and ready.
January 27th 2016
Staff always friendly and ready to help! I love this location