May 21st 2020
The employees are great! Professional, polite and willing to help you with any questions you may have. Every time I go they greet me with a (masked) smile and make my short visit very worth while.
March 3rd 2020
Clean. Well maintained. Staff is less than knowledgable about their store. Can't seem to keep staff.
September 19th 2019
Love the friendly and professional service I received as soon as I stepped in the door. The awesome Traci Blow who is a employee there will always put a smile on your face and help you in every way she can. Love getting my tan on and that's the spot I recommend if you are trying to work on your skin tone.
September 1st 2019
Very good customer service and knowledge about tanning lotion
August 11th 2019
The service is wonderful. The pricing is just right. Not overpriced like darque tan was. Also they provide hair ties, and deodorant which is a nice touch. Also the clear head rest are definitely better than the padded ones. Definitely satisfied!
August 8th 2019
Very clean place with great staff !Would recommend it to my friends The only thing I would add are trashcans in each room
August 2nd 2019
It’s been okay over the years.
July 24th 2019
Friendly staff, clean and prices fit my budget
June 19th 2019
Every location I’ve visited has consistently delivered exceptional customer service! My home store is the one on Eldridge Pkwy and the staff there is helpful and professional.
June 16th 2019
The staff is always friendly and helpful. The facility is always clean.
May 11th 2019
The staff is friendly and knowledgeable.
May 5th 2019
Everything has been great so far. Pricing was complicated to figure out and make a decision.
April 30th 2019
Ever since pbt has take over the Eldridge/Houston, TX location the stool/tables are not in the rooms. I have to put my purse, jewelry and phone on the floor. Where did they go?
April 23rd 2019
Staff is friendly and helpful and I've adapted to the Mystic rather than the previous Norvell. However I pay $50 a month then must pay extra for the product.
April 12th 2019
Customer service doesn’t seem to be an important topic with any of the employees. The locations are always clean though
April 2nd 2019
The manager is very friendly and knowledgeable. The store is very clean. I recommend it to anyone looking to tan.
March 27th 2019
Would still like to see a small table to put my stuff on in the tanning rooms!
March 15th 2019
Girl was no where to b found. In thd bathroom for quite awhile. Confused me trying to explain promotions. Miss the old Darque Tan staff. So much more inviting and knowledgeable. Ill give it another shot but all the staff sems put off by having to help anyone
February 11th 2019
I would like to have a small table in the tanning rooms to put my stuff and clothes on.Again the hours have changed with no email notification.
February 5th 2019
I was told that as a Darque Tan member my monthly charges would remain the same. However the Norvell was removed and to achieve the same result with the Mystic I must pay extra for the solution and additives, therefore doubling myexpense.
February 5th 2019
January 28th 2019
getting use to the change
January 10th 2019
Two things are helpful in the tanning rooms: A seat of some sort and a small table to put your stuff on. In the Eldridge, Houston, TX location, they have removed the little tables.Also, in the two restrooms, new electric paper towels dispensers are not loaded with paper rolls and no other paper has been supplied for the last two weeks!
January 9th 2019
Your new hours of operation make it very difficult to tan. A suggestion I have...the salons you have positioned next to fitness centers you should open at 8a and close at 8p. Parents drop their kids off at school at 8, tan, then workout. Perfect start to the day!
December 30th 2018
Miss the 8:00 am opening time
December 19th 2018
The employees always seem busy or unavailable.