July 23rd 2021
They aren't as fancy as other tan places nor have the multiple services but the employees are much much nicer.
June 30th 2021
I absolutely love the variety of beds this place has to offer and the spray tans is the perfect cherry
June 19th 2021
An ex mummy here! Thanks to this place I have the color that I always dream about
May 31st 2021
Great fast professional service. The tanning machines work great, and most importantly it was super clean
May 26th 2021
Very friendly and helpful staff
April 12th 2021
Nice clean beds, I wanted the special for 14.99 a month and 20 to start but they got me! Spent more than I wanted for 1st month but I'm hoping it pays off!!
April 6th 2021
November 6th 2020
It's clean And the staff is very friendly.
October 13th 2020
Expensive but clean and good bulbs
June 1st 2020
Love it! The staff is very friendly
May 26th 2020
(Translated by Google) Ni
February 20th 2020
Clean tanning beds and typically quick to get into a room.
September 8th 2019
Went on for a regular tan. Very friendly staff. Parking lot is under construction, so had to park down the way to get a spot...
August 27th 2019
July 29th 2019
Each time I go to visit the Palm Beach Tan on Louisiana Street Houston, TX it is "Awesome" always friendly, courageous staff members there to assist you.
June 26th 2019
Emily was really helpful. She answered all my questions. I forgot my primer I had purchased and she held it for me until I came to pick it up.
June 21st 2019
Sometimes the customer is right even if they get more tan than expected. Upon several of my visits I request more time and I have been denied. I know my limits and don't feel it is being considered. BTW - I have worked at a salon.
June 18th 2019
It seems there are 2 newer female employees, Hannah is one of them. They are GREAT!
June 17th 2019
The customer service is Great, and the place is exceptionally clean and beautiful!!!
June 12th 2019
Mid town is ur best run salon Kimberly the Mgr is an asset any Corp would benefit from having
June 8th 2019
Kind staff helpful and respectful.
May 14th 2019
Kimberly was so helpful at Midtown. The salon is so clean and I feel comfortable knowing that my bed and goggles are cleaned and sanitized.
May 14th 2019
Tiffany at the W. Gray location went above and beyond the call of duty. Excellent customer service. I appreciate her going out of her way to rectify my concern. Great job Tiffany!
May 10th 2019
Great service every time I visit.
May 4th 2019
Very convenient, always receive great service and able to go during my lunch break.
April 26th 2019
Very helpful and pleasant
April 25th 2019
I never have a bad experience. There is always a bed ready to go, the staff are efficient & Friendly. No complaints.
April 23rd 2019
Love the new promotions. Definitely helped get me back to tanning. Wish there was a location in the Heights/Garden Oaks area though so I didn't have to drive all the way to Memorial. Also, I think the store manager there, Michelle, is miserably unhappy. Never seen her with a smile on her face. I always hope someone else is working when I go in. The asst. mgr, Sage, is very helpful!
April 21st 2019
Kim is the best. Friendly, quick and clean this salon is tops. Thanks PBT Team Downtown!
April 10th 2019
I love the staff. They are friendly, helpful and very efficient. I often have no wait time. The beds are always clean and ready to go. Product knowledge is very helpful. A big change from Dark Tan.
April 1st 2019
Staff does a great job. Lauren is remarkable and friendly. I don’t even have to say my name
March 29th 2019
March 29th 2019
Always great customer service. The manager knows me by first name basis and I love the mystic spray tan machine.
March 27th 2019
Great! first time back. Kimberly was so helpful and very efficient. The place is clean , the products are wonderful . Joined as Diamond Member.
March 26th 2019
Always find something Great! Love the Store.
March 26th 2019
Always clean and friendly. Very peaceful environment, love coming to my location.
March 17th 2019
Everyone is SO nice and I love the random specials and dollar upgrades.
March 15th 2019
Kimberly is great!!! She is always helpful and service minded.
March 10th 2019
My first spray tan was great!
March 7th 2019
Taylor is super wonderful!!! She literally spent so much time with me figuring out what lotion was best for me then she picked out a fabulous color for the Mystic and I could not be happier with the results. She knows her stuff and her customers service is awesome!!
March 3rd 2019
The two ladies at the front were SO night and pleasant. They explained everything quick but thorough and it was a great visit.
February 27th 2019
It was great! Very you beat and positive!
February 21st 2019
Thanku for taking over the Darwin Tan Chain. It has been sooooo much better!
February 18th 2019
i respect the advice and opinion of who i assume is the manager of the salon - but the way she dictates and talks down to me regarding the length of time i want to tan in a bed is annoying. additionally, i feel tired from dodging the constant upsell. i literally just want to tan for 15 minutes once every week or two because i work in an office and i NEED vitamin d and the release of endorphins i feel like i get from tanning. i pay the least amount and i visit the salon the least often - i just want to tan in peace as i've been doing for years.
February 13th 2019
Kimberly is great! Very kind knowledgeable and helpful.
February 9th 2019
I was told the over $600.00 I just paid will not be available after July and will be confiscated by Palm Beach Tan, because Palm Beach Tan has changed the agreement after I purchased this just before the merger. How can Pam beach tan require that I abide by my side of the agreement and they can break their side and keep my money? I have been a member for over 12 years and paid my monthly dues on time. This balance was never supposed to expire. If I am not able to use this after July, I will expect a full refund!
January 30th 2019
greeted every time and quickly set up with my bed
January 29th 2019
Polite and helpful staff! .. and I LOVE the new 5 minute bed!!?
January 11th 2019
while she had extensive product knowledge... it just came off a little too pushy. being in sales myself, i totally get what her job is. however, i think listening to what the client wants first and then offering suggestions would make me feel better as a consumer.
January 5th 2019
Great Salon. Enjoy the friendliness and cleanliness.
January 4th 2019
Love the NEW change to Palm Beach Tan
December 31st 2018
I’ve been a darque tan member forever! I can’t believe you took away the norvell flat paper shoes. You replace it with a full shoe which is ridiculous because of the tan lines it will create. So you also replaced it with goggles, lip balm, a huge towel & a paper towel dispenser which I don’t use any of. Just weird. And some of us like to do tan cocktails so we really enjoyed having that robe that was always in the spray tan area so we didn’t have to get fully dressed to go into a standup bed to dry off now we have to get completely dressed and that defeats the entire purpose. Not to mention get completely dressed to go up to the front to tell the girl to start the standup bed because you also removed the intercom system which people have always used because sometimes the beds don’t turn on right. Insane changes to me! I absolutely hate to come now!
December 28th 2018
It didn’t start off the best as my daughter’s membership was lost likely in the transition and Chris at one of the Salons in the Memorial area of Houston was extremely unhelpful and a could care less attitude. We went to another salon nearby and there was Jessica! So so helpful, friendly and found a solution to my issue. Jessica is truly a great representative for Palm Beach Tan!
December 28th 2018
You’re staff doesn’t know what beds are which when you took over Darcie tan so get placed in beds that are not a higher bed
December 27th 2018
Run specials like Darque Tan used to
December 27th 2018
My experience was awesome based on the staff. However, I cannot give five stars because I really prefer the Norvell machine over the current sunless spray tanning booths.
December 23rd 2018
Everyone is very friendly and helpful. I had not experienced any judgemental attitudes at all either, which is a huge plus.
December 22nd 2018
I have been a member of Darque tan for years and you guys took the norvell away and now i have to use mystic and it adds an extra 10 dollars every time I tan. That seems like extremely poor business practice.