Palm Beach Tan Redding
Redding - NOW HIRING!
We are excited to help you build your perfect color and are dedicated to 100% customer satisfaction. Stop by our tanning salon in Redding to:
- Meet our industry certified tanning consultants
- Take a tour of our state-of-the-art sunbed tanning, sunless spray tanning and Beauty Angel equipment
- Learn about our cutting edge skincare products
- Understand why Palm Beach Tan is the world leader in sunless tanning, offering the latest in Mystic Tan and VersaSpa spray tanning systems
- Find out more about our sunbeds, sunless systems or Beauty Angel equipment
Members of the Redding tanning salon have an incredible experience - guaranteed.
https://maps.google.com/maps?address=Palm Beach Tan Redding - NOW HIRING!,1810 Churn Creek Road, Redding, CA, 96002¢er=40.5799103, -122.3541426Directions to Palm Beach Tan Redding - NOW HIRING!
Special Offers
Reviews From Our Customers
- 272 Reviews
September 11, 2017
Excellent
September 8, 2017
Fine
September 5, 2017
I have been a client since its inception. I have great respect foe its owners and their ability to hire and retain, smart, knowledgeable outgoing, positive, people to assist its customers. Most important it is always a sparkling clean facility. Both of the stores in Redding are run like a well oiled machine. Thank you!
September 2, 2017
Always great! Please have the owner buy a new Sun Angel
September 2, 2017
Fabulous customer service every time & typically clean beds. The interior of PBT is always clean & the restrooms look & smell nice.
August 27, 2017
August 22, 2017
Every time I come into your spa I am treated with Kindness and respect.
August 19, 2017
It has been good. I missed a month because my mom passed away and they were sympathetic and accomodated me very nicely
August 16, 2017
There is usually a wait for the Versa sunless tan machine that I only use.
August 13, 2017
Always great...... would like to return the later hours of closing though...... 8:00 pm too early.
August 3, 2017
I love this place on Churn Creek. All the girls are great. If I have a complaint it's that this is my last month to tan and bed 10...the best bed. The only one I like has been down and I got an upgrade and can't use it. So really no upgrade. I hate! Bed 1 that is part of my upgrade. I won't use it. Too hot, no cold air and the face lights don't turn off.
July 30, 2017
July 21, 2017
July 18, 2017
Very helpful employees whom are very efficient .
July 17, 2017
I never have to wait. Always a friendly greeting w when I come and when I leave. The beds are always clean. Same thing for the restrooms. Great environment and I would recommend it to everyone. The best tanning salon I've ever experienced and I've been taking since the 90's.
July 15, 2017
July 8, 2017
Only issue for me is you close too early,but I am not the boss-I often am still working at 8pm-any ways keep. Up good work!
July 7, 2017
Staff is very friendly, everything is always clean. I enjoy tanning at Palm Beach.
July 6, 2017
Clean beds & business & bright bulbs as well as excellent customer service are what keep me coming back. There are several choices in tanning salons & definitely salons closer to me than PB, but the service & cleanliness are why I choose to travel. I look forward to chatting for a few minutes with any of the girls working because they are so sweet & they are usually pretty good about letting me know what promotions are going on. From lotions to upgrades, I never miss out on any of the good stuff. I'm a PBl'r!! (Palm Beach Lifer) ;)
July 4, 2017
Very kind and helpful staff. Very likeable ??
June 22, 2017
The staff are always friendly and I feel like they care about me as a person; I'm not just another customer! Love it here and their suggestions have helped me actually get a tan!
June 22, 2017
Always look forward to my PBT visits. The staff is very friendly, knowledgeable and welcoming. The facility is very clean. The tanning beds extremely efficient. I like the fact that I can pop in for 10 minutes and get the same desired results that it may have taken a couple of hours to get in the sun
June 19, 2017
Spray tan was amazing!
June 19, 2017
I love the new beds they are not too hot.
June 16, 2017
I love Palm BeachTan..Jenn has been a great adation to your team players..Thanks for all that you do..
June 15, 2017
Everyone is always very nice and super helpful!
June 14, 2017
Good, not great. Most of the gold beds have radios that don't work, let alone be able to change the channel. Overall service is good coming from all the girls that work here. Some are more inviting than others, but I can't complain. Cleanliness is always great as well.
June 13, 2017
Danielle was really sweet and helpful, she helped me activate my account and was really quick and efficient.
June 10, 2017
The staff is always friendly!!! Facilities are clean and organized!!
June 7, 2017
No waiting!
June 6, 2017
No complaints-been a member since you opened-I understand changing closing time;however, I am often times unable to tan as I am unable to leave office in time-well that's all I have to whine about! Keep up good job- Lynn Bolen
June 4, 2017
June 4, 2017
Violet is a rock star
June 1, 2017
Beds are typically clean. I have found when new employees are hired, bed cleaning tends to lack in a big way. Overall, the facility is clean including the restrooms.
Regarding deals & promotions, I'd like to be notified. Recently, my birthday passed & I received a complimentary upgrade to any bed. What I didn't know was unlike other promotions, that one had a very short expiration time of 1 week prior & after my birth date. I missed the offer. Bummer. 2 days ago I went in to tan & was given the option of upgrading to a gold bed. I didn't ask for the upgrade & wasn't interested so I said, "no thanks". The employee told me I received a complimentary upgrade. WHEN WAS I GOING TO KNOW THAT??? An email or text or some kind of COMMUNICATION would have been really helpful as would communication regarding the specifics of the terms surrounding my birthday tan upgrade. I feel like the communication is starting to lack at PBT & that is aggravating. PLEASE don't become like so many other corporations & put your important customers on the back burner. Keep up with effective communication in order to keep people satisfied & informed.
May 31, 2017
May 30, 2017
May 29, 2017
I unfortunately will not continue my membership simply because of the 23 hr rule. This a far too difficult to fit into my schedule. I arrived to tan and was told I was 30 min early and unable to tan. I will have to join a salon that limits by the date and not by the hour. Once per date is a sufficient restriction. I try an keep the same schedule but if I have to come in hours later than usual I am forced to skip the next day to return to my typical noon visit. Not acceptable with me. My other issue is there is not a mirror in the entire facility. What's with that! After getting naked in a salon one would expect a mirror to assure you are all put together before exiting your room. I am very happy with the staff and cleanliness of the salon but these 2 issues if resolved would make pbt a better salon for all. I didn't realize how much of an inconvenience the 23hr rule was going to be and unfortunately would not be able to recommend pbt as the time restriction is a deal breaker. Why do I need pbt to impose this type of restriction on my. I am an adult and can monitor myself. Once per day restriction should suffice.
May 27, 2017
I have always loved PBT, and have always been a loyal monthly paying customer, however, lately I have been shuffled to lower quality beds, as all my membership beds are "being used" this last week I was once again in line, the young women at the counter announced to the gentleman she was serving " you have three free month of diamond ? tanning" well, you can image what went through my mind..." I pay $100.00 monthly...12 months a year, to be rewarded with other "new patrons receiving access to the premium beds" FREE for three months... that's charming, and then to be told it is a "corporate decision". I am very disappointed, when I stepped up I was moved to a lessor bed, pay to compromise, so someone receives free service..I actually thought that loyalty actually ment something yo PBT...a sidebar, I am not a problem client now I ponder my next move...
May 25, 2017
Staff is always very friendly. Facility VERY clean! Thank you!
May 24, 2017
The bed was not working properly but they were very attentive and upgraded me for my troubles. I appreciate their kindness. Also very friendly when I go in there.
May 24, 2017
I utilized the spray tan bed (VersaSpa) recently, and LOVED it!
May 22, 2017
May 21, 2017
Service was awesome. Friendly clean quiet atmosphere.
May 20, 2017
The employee took extra time to explain the bed options very well, always very polite.
May 19, 2017
Very friendly
May 16, 2017
For the first time I felt the lady at the counter was a little to pushy.
She went from trying to get me to up grade to selling lotion.
May 13, 2017
All of the employees are very knowledgeable and helpful. I have chemical sensitivity and do not do well with heat, but the staff have helped me along the way and I am enjoying my experience.
May 11, 2017
Think u all are great...feel like as a long time member..i should get some extra perks..oh well
May 9, 2017
Exceptional customer service.
May 9, 2017
Always great!
May 8, 2017
I really like the new beds. They tell that the beds are hotter but I find they are not. Everyone one is always very nice great job. Thanks
May 6, 2017
The girls are great! But your versa is always broken and you got rid of the beauty angel. I paid for diamond for those two things!! You're lotions are too expensive!
May 5, 2017
All the girls are always very nice and helpful.
May 4, 2017
Today I re signed up for a memebernship I was only going to come in for a spray tan but when I got my tanning membership I got a free spray. So I got the bronze membership. I got in the Versa to do my spray went through the entire process and nothing came out of the machine then i spoke to one of the ladies about it and she put me in the mystic which I don't perfer but it worked for the occasion. I sprayed and waited 4 hours before showering and I could tell absolutely no difference I was still white as a Ghost and absolutely no color.
May 3, 2017
I think it would be nice to have larger towels. Also the right side speaker in the platinum bed does not work. I have inform staff before. Thank you for changing the bulbs !!
May 3, 2017
I come into PBT on Placer St. in Redding on my lunch break because it's so close to my work. The girls always greet me as soon as I walk in. If there is a wait, they are always quick to offer me time saving choices.
The shop is always clean and the staff is extremely friendly and knowledgeable.
Kudos to the gals at Placer St. PBT!!!
May 3, 2017
I absolutely enjoy your tanning faculty..the staff is 100% when ever I mention that there is a situation ie. noisey beds, etc the problem is handled immediately...you guys rock...always satisfied customer...
Many thanks
Sincerely
Pamela Blessing
May 1, 2017
May 1, 2017
Skylar greeted me with a big smile and was very helpful:)
April 27, 2017
April 26, 2017
I love the service every time I go in and am almost always greeted by the lovely Kayla she is so personable and knows me by name (which you would think is a no brainer because we have the same name) however there is more than one person in the system with the same first and last name as me that live in the same city as me and she has my birth date memorized so she is able to tell which one is me in the system; which is above and beyond my expectations out of any one servicing my tanning needs. She even knows my bed preference and what kind of tan I want to achieve and what to reccomend and always makes me feel welcome. Thanks girl you rock and make palm beach a great place to be!
April 25, 2017
Always a fun place to go. Though PBT is out of the way for me, I take the drive into town because the beds are always clean, the bulbs are always bright, the facility is always clean, & the employees are always friendly!
April 21, 2017
Your staff are really very friendly and knowledgable, always reminding me of your specials and sales etc. Keep up the good work. Have been members since you opened and plan on staying.
April 21, 2017
Staff is always polite and professional. Still don't like the new beds so I'm always upgrading
April 20, 2017
As always the staff is friendly, courtious, and professional. They readily answer any questions you may have. The rooms are always immaculate and I have never had to wait. I would highly recommend this Palm Beach Tanlocation.
April 18, 2017
April 14, 2017
Employees are always friendly and very efficient. They always Acknowledge customers upon arrival and leaving. Sometimes it seems as if they could use more help during busy hours.
April 13, 2017
Girls are always so friendly
The service is great. There always so helpful
April 5, 2017
The facility is always clean, and the staff are very friendly and helpful. Always a smile when I enter!
April 4, 2017
Very Clean!!! For my job i work out of town a lot, i usually dont visit other tanning salons when out of town but i am getting married this May and wanted to start getting a base color.
Tanning at the other salons made me cringe.
Palm Beach Tan, Redding, CA is leaps and bounds above the rest. They have the best beds, the most helpful staff, and great prices!
Above all they are CLEAN!!! I will never go any were else again. I love Palm Beach Tan Redding CA location!!!
April 3, 2017
Good place to go very nice people and they have the best quality
April 2, 2017
Your staff has really been on target, great gals and excellent customer service!!!!
March 31, 2017
So far great experience !
March 31, 2017
Love the beds and the girls are great
March 30, 2017
Less wait times, more bed options, better pricing on products
March 28, 2017
The girls were very knowledgeable and friendly
March 28, 2017
All of the associates are always so nice!
March 28, 2017
March 26, 2017
Pleasant staff, short wait time, nice experience every time.
March 24, 2017
Great service but still not sure why I was charged for both stay and save and my membership last month.
March 23, 2017
Staff is so knowledgeable and helpful. Love going there!
March 23, 2017
My experience with PBT has always been top notch. From the friendly service to the clean beds & bright bed bulbs, I'm always in my happy place at PBT. The girls at the front desk are really sweet & they all seem to have a genuinely good attitude & happy disposition. No one ever seems to be having a bad day. IF they have them, customers would never know it & having an excellent attitude at work is a very rare thing these days. Their friendliness is always appreciated. I've listened to them deal with with some not so friendly customers ("my credit card declined & I'm being charged a fee. GRR! My bed isn't available & I don't want to wait! GRRR! What do you mean my level of tanning bed isn't available? GRR!) yet no matter the issue at hand, they are always extremely understanding & patient with every customer.
I don't know all the employee's names but I know that those who work in the morning around or before 10am any given day of the week, have all given superior customer service.
March 21, 2017
The staff is always super friendly and helpful ad well as knowledgeable about all the services and products that they offer.
March 19, 2017
Your change of hours is the only thing short of being great! I work different hours everyday and its hard to get in..
March 18, 2017
Great service love this place
March 18, 2017
I have to say I'm terribly disappointed with the new beds. The fans for the face are minimal and the beds are just too hot. Staff is still great and very accommodating but I will probably stop tanning here eventually.
March 18, 2017
Always a great experience. Friendly and helpful staff. Clean and cheerful premises. Never have to wait for my favorite bed. And a great variety of tanning options.
March 14, 2017
I am a first timer, the Gals were super nice and helpful. Love the experience so far. Nice clean facilities.
March 14, 2017
The staff is courteous and professional. Tanning beds/rooms always very clean, Great friendly atmosphere. Always feel welcome.
March 14, 2017
Well I just started tanning at your salon, but so far it has been a great experience. Quick, no wait, CLEAN, friendly customer service! No complaints.
March 13, 2017
I received outstanding customer service from Danielle when I re-formed my account. She is a great CSR and an outstanding multi-tasker which is always impressive.
March 7, 2017
My favorite all time tanning salon!!!
March 4, 2017
I am always satisfied when I leave Palm Beach Tan!!
March 4, 2017
Great place to tan. State of the art beds that tan you fast and lasts longer. Clean salon and friendly staff. Definitely my go to salon for tanning.
March 3, 2017
Very curteous professional help. Enjoyed my tan!
March 3, 2017
Decent, nothing special. Not as clean as it used to be.
March 2, 2017
The young ladies that work in the evenings are pleasant, sweet and personable. Almost never have to wait. I look forward to my visit and love the beds.
The misters on bed 14 should mist the full length of your body instead of just the stomach and chest. Other than that, I've got no complaints.
March 1, 2017
February 26, 2017
February 22, 2017
Very friendly and clean
February 20, 2017
February 18, 2017
Though PBT is on the opposite side of town from my home, I drive the distance for numerous reasons. Some of which are, cleanliness of both the salon as well as the individual tanning beds. I have never discovered a dirty bed. Customer service is TOP NOTCH which says a lot. I am a huge stickler to detail & customer service seems to leave a lot of be desired within many companies, no matter the industry. That isn't the case at PBT. All of women are very friendly, greet each customer in the same genuine manner and say "good bye" to each customer as well. I always feel welcome & never feel as though I am an inconvenience to the associate. I notice the associates take their time with each customer & never rush interactions. I appreciate the attention to detail. The tanning deals which happen periodically are fun & keep me interested. I really appreciate the thought behind making PBT run in an effective manner.
February 18, 2017
Great staff. Friendly, helpful, smiling and courteous!
February 16, 2017
Everytime I come in, I learn something new!
February 15, 2017
The pricing used to be fair but keeps going up. The promotional materials seems to be more confusing and hiden pricing
February 4, 2017
After waiting for about 15 min for the Mystic Spray booth, while inside the sprayer was pausing as it went up and down in each position... I advised the employee and was told she would test it, and to go take a shower if I wasn't happy and to come back... I live 25 min away and have 3 children, so after work is the only time I have to tan. I wasn't offered a free scent like I always have to pay for even though I have had a monthly spray tanning membership for quite a while... just told to come back. Just not thrilled with the customer service with this experience.
January 25, 2017
All of the employees at my local PBT's have been excellent! Thanks for hiring such awesome people!
January 23, 2017
January 17, 2017
I've been using palm beach for more than 5 years. The last couple of times I've gone in, I have not been greeted by any of the gals behind the counter while they chat as though I did not walk in. This time I asked if she could look up which color spray tan I used last (light medium or dark) and she actually sighed and said it would be a minute. There wasnt anyone else in the room and she grabbed her phone and asked whoever it was to hold on longer. Then sent me to the room. And no one said anything when I left. Normally I wouldnt say anyting but its such a drastic change from the normal but its happend the last 4/5 times
January 13, 2017
Staff was very friendly and helpful unlike tanning before . All new faces and very friendly . It's nice to walk in to someone smiling and friendly !
January 12, 2017
Malise and Makayla always pleasant and helpful!!
January 11, 2017
Taylor was so helpful with my upgrade options! I love this place!
January 8, 2017
The girls were very helpful and kind. Friendly and clean atmosphere
January 4, 2017
Always very clean and helpful stores
December 11, 2016
I love going in palm beach!The girls are awesome!!sooo upbeat.The tanning is amazing always♡
December 9, 2016
The lady was so nice!
December 7, 2016
I tan at PBT typically before 9am. Often, Michaela is working the morning shift & seeing her smiling face is a great way to start my day. She is kind & makes small talk, ie; how is your day, are you interested in upgrades available, etc.
The beds are always clean & though I upgraded to the gold level beds, I often still use the silver beds. Every bed I've used is clean, towels are stocked & also clean, the rooms are clean & everything is in order to tan. The bulbs always work which is a huge plus as the last salon I was tanning at often had at least one burned out bulb. Not a good way to get an even tan!
Even though PBT is on the opposite side of town from me & a 1-way drive is about 10 minutes, to me, the high quality I've to come to expect is always met. My plan was only to tan at PBT for 1-2 months. That was nearly 6 months ago. The excellent customer service & always clean facilities are what have kept me there.
November 30, 2016
I love the cleanliness and the happy faces that always seem to be consistent. I have been a member in a couple of other salons but I am extremely happy with Palm Beach!
November 17, 2016
Was in last night and gal who waited on me was fun..professional..forgot her name!
November 11, 2016
My visits are great every time! Everyone is super friendly! The girls keeps updates on all the new products when I come in and are very helpful selecting new lotions.
November 3, 2016
Knowledgeable friendly staff. Top of the line tanning beds and products. I'm very impressed
November 2, 2016
The hours were fantastic M-F and on Saturday. They have changesd them so they are not going to be offering the conveniene anymore :(. The 730 Am tan worked when going out of town and the earlier Saturday's were great. Twice in the last month I found them to be closed at times I liked. Bummed out. So the mid range rating is for hours only. The facility is great otherwise.
October 28, 2016
I was welcomed with a smile when I entered the store
September 23, 2016
Always friendly and helpful.
September 21, 2016
Love going in! The girls at Churn Creek are always friendly, know us by name, are more than happy to help in any way they can and make us feel welcome!
September 17, 2016
Great service as always. The girls are always so helpful!
September 14, 2016
Staff are always friendly
September 8, 2016
Need bigger dry off towels!!!
August 24, 2016
The young ladies working in your salon are so pleasant and cheerful. Eager to help and I almost never have to wait to tan. I appreciate the cleanliness and the quality of your equipment so keep up the good work.
August 23, 2016
A promotion was currently being held where I was offered the opportunity to upgrade my bronze tanning package to gold for a one time fee. I didn't quite understand how it was only a one time fee & my monthly payments wouldn't chance, but the woman at the desk was kind enough to patiently go over how the program works. By the end of our conversation, I was convinced that I'd like to upgrade my package for the remainder of the year for a one time fee. I'm glad I did & I told a friend about it who also upgraded her tanning package!
August 16, 2016
Mikayla Hutchinson was amazing! You should make her a Manager!!
August 13, 2016
Everyone is always so friendly, very enjoyable! Would love to see the same options at each location. Each location should have a Versa Spa
Pro. Everyone loves it and it is not offered at the Churn Creek, Redding location. Would make my tanning choices much easier.
August 9, 2016
Every visit to palm beach is a great visit! The employees are always friendly and in a great mood
August 9, 2016
Always an enjoyable experience . Staff is always friendly- wait times are brief. Cleanliness is on point. I drive 40 min to tan. Not because I don't have plenty of choices where I live, but because his is worth the cost, and drive! Been coming for 3+ years now! Keep it up PBT'
August 4, 2016
August 4, 2016
August 1, 2016
With the changes in store hours, I'm unable to come into the salon as often as I used to. I've been a member for over two years, and I'm concerned I may no longer be coming back. Will the hours stay later? Or is this a permanent change? Thank You
July 27, 2016
staff is always friendly
July 24, 2016
The girl who assisted me was very helpful. Showed me what to do to get best results. I got the versa spray tan with 2 applications.
July 21, 2016
I enjoyed my experience with the girl at the counter that helped me, I believe her name was malise. I bought a lotion from her and she was super helpful and answered all my questions. However, as I was waiting for my bed the manager was behind the counter complaining about her employees and how one hadn't called her back yet. I think that is an extremely unprofessional thing to do and completely turned me off from returning to the Churn Creek location. Problems with employees should be handled behind closed doors so customers don't have to hear about it. I usually tan over at the Placer location and I love all the girls there, but today I decided to try Churn Creek as I was already on that side of town and it was definitely a mistake. I won't be returning to that location because of the unprofessionalism from management.
July 20, 2016
Sometime it seems as though there isn't enough staff but other than that I love it there!!!
July 19, 2016
This is the only place I will tan. Love it.
July 18, 2016
Always friendly and welcoming! Very clean equipment always clean and updated!
July 17, 2016
Unhappy with the membership. If you don't use the one tan you receive with monthly membership you lose it. If you go in two days after the 30 days you lose your free tan. It should go into your account and is not right. They have your money and could care a less.
July 14, 2016
The woman who enrolled me into the Palm Beach tanning program was helpful & very friendly. I would only make 2 recommendations; First I'd make sure employees clearly detail how the first 2 month payments work. The way she explained it to me was very unclear & I am still a bit confused as to why I paid $52.95 when the monthly tanning price for the silver beds is $21 & the second month was prorated to $17. Even with tax, the math just doesn't add up. I'll stay for a couple months & see how their accounting system works only because my tanning salon has summer hours which means they're opening at noon, which is too late for me. For now, I'm already unsatisfied, mostly because the associate was unable to explain after I asked a couple times in a couple different ways, where the fees are going. She simply repeated to me the same answer; "the first month must be paid in full & that cost is $21. The second month will be prorated instead of the first because we do it backward here. The prorate cost is $17". I get it, but we're still shy a few dollars. WHERE ARE THEY GOING?!? Second, the associate assured me Palm Beach has the cleanest beds in town. While people like to make this claim, I've been with my current salon for years due to the fact that most salons don't live up to this claim. Palm Beach put me in a clean-on-the-bottom bed yet the top of the clam shell clearly had lotion/body smudges from someone else. This leads me to believe the beds are unsanitary. No one wants to lay in an unclean bed.
July 14, 2016
I love churn creek Palm beach. Most the staff is super friendly. There is one girl there who's at the front sometimes who doesn't smile as often as the rest of them but she is still nice to people just not as welcoming. But over all everyone is always so attentive!!
July 14, 2016
I enjoy Palm Beach tan all the staff is very pleasant and eager to please the customer I think you should offer a bottle of tanning lotions for customers that have been there for a year
July 6, 2016
Friendly staff. They always recognize you are there and apologize for any delays. Always let you know of any upgrades without pressure. The facility is always clean and pleasant. It is comfortable and private. As a 60s plus person it is nice to feel welcome by young people.
June 29, 2016
Tanned at Placer location, Heather was great!
June 20, 2016
Love to tan here....bed 10 is my favorite. The staff is always so friendly..
June 11, 2016
Friendly staff. And clean salon.
June 10, 2016
June 10, 2016
I really like Palm Beach tan but I don't like that my friend Paulette West signed up together.to make a long story short we both paid our dues late because we got paid after due date somehow they lost record of her payment of cash and said they had no way to retrieve it and wanted her to pay again before she could tan they couldn't explain why mine posted her didn't and couldn't go back and find the records therefore she quit going there that part of your company I don't like or understand
June 5, 2016
June 4, 2016
I love Palm Beach Tan! The service I get is always top notch and I never feel uncomfortable going there. My needs are always met, whether its for a quick spay tan for my competitions or a long lasting sun bed tan for the summer, I never walk out those door unhappy!!❤
June 4, 2016
The girls are always so sweet. Sometimes the line waiting to check in is ridiculously long though!
June 4, 2016
All the ladies are great:-)
June 3, 2016
You ladies are great at the placer location very friendly and remember you
June 2, 2016
Always very helpful and polite.
June 2, 2016
Need more people working its always super busy! And need another stand up bed theres only one
May 29, 2016
The beds are very nice, the business is always clean. One thing I don't like is being asked every time I come in Do you have any fun plans for the weekend or day? To me that is personal.
May 28, 2016
Randi is amazing!!!
May 27, 2016
Super friendly, always a pleasure to tan there
May 26, 2016
Staff is very pleasant and facility is always very clean.
May 23, 2016
I have a very pleasant visit every time I come in... Your staff is wonderful
May 23, 2016
It has been a good place and I like it!
May 22, 2016
Super clean , super nice ! Fantastic tan !!
May 22, 2016
I think there should be online ap notifying when your 24 hrs is up and you can tan as well as telling you of any in store credit and current promotions
May 17, 2016
Staff is friendly and helpful. Business is always clean.
May 16, 2016
Always clean and friendly
May 15, 2016
Everyone is always nice and I have always have great service.
Thank you for having nice employee
May 13, 2016
Everyone is always so helpful and nice. Today when I came in Bill helped me and showed me to my room and was very kind!
May 13, 2016
I love tanning at palm beach
May 12, 2016
Amazing service
May 12, 2016
always friendly staff
Rachel does an outstanding job
May 12, 2016
Always clean and always nice, professional customer service.
May 11, 2016
Great
May 9, 2016
I initially walked in 2 days before I signed up and was assisted by a wonderful woman named Randi. She was very polite and positive during our entire contact. I left with some information about the different packages and said I would come back when I had more time.
Prior to coming back in the second time, I was sent an advertisement regarding a first free month of tanning and I brought this email-ad into the location and asked the consultant about it. She simply said it was only for the smaller package beds and could not make any accommodations for a higher package. I still want to get some color, so I signed up with the gold package; however, I might have been more apt to sign up for the premium or diamond package if she would accommodate or offer something in regards to the ad I located. I will probably use this location for about 2 months and then freeze my account.
May 6, 2016
Everyone is so nice and helpful!
May 6, 2016
Great customer service
May 6, 2016
Grest customer service
May 5, 2016
May 4, 2016
Such friendly associates, super helpful and knowledgeable
May 2, 2016
Amazing salon. I love it.
April 29, 2016
Staff is very knowledgeable and beds work great:-) I also love being a member and have you sending my promotions !!
April 26, 2016
I enjoy coming in for my tan. It's always friendly clean and even when bissy . I always seem to get in pretty quickly. Thank you for great survice
April 26, 2016
Always friendly and clean, the process is so easy and love my color!
April 26, 2016
Awesome location!
April 24, 2016
April 24, 2016
April 22, 2016
The staff is always so friendly and remember my name! I wouldn't go anywhere else!!
April 22, 2016
Very frustrating when you pay for an advanced package monthly yet are continually bumped for people who purchase a one or two time upgrade from a lesser package. Over all friendly staff and appropriate cleanliness.
April 20, 2016
I'm always greeted with a smile! I feel wonderful when I leave. I love my experience, and I can't wait to return.
April 18, 2016
As always, friendly and clean facility. Thank you!
April 17, 2016
Every time I walk in your employees make me feel important
April 17, 2016
Every time I walk in your employees make me feel important and important
April 15, 2016
I just wish there were mirrors in the tanning rooms so I can check my hair.
April 15, 2016
Always fantastic prompt service
April 15, 2016
Friendly employees, clean beds :)
April 15, 2016
April 14, 2016
I love this place!
April 13, 2016
Love tanning a pbt facility is always clean and comfortable .
April 12, 2016
Everyone is always so nice I'm always willing to help
April 11, 2016
The girls are always friendly and helpful and let me know about the current specials and promotions
April 11, 2016
April 11, 2016
I love the girls that work there! What a great crew you have at the Churn Creek site.
April 11, 2016
Very polite employees and very clean facilities. Thank you very much for always making me feel welcome.
April 9, 2016
Everytime I have gone into the shop, everyone has been really nice and super helpful. Also I get in quick and everything is clean! That's very important to me.
April 8, 2016
A few concerns.. I made a payment change before the 25th ie. debt to Cr. Visa..I am being charged one on my debt and 2 memberships on my Visa. When I explained at the counter I was told that she could not see anything about the billing, ? anyway now still an on going thing. (not good) I understand things happen but when it comes to billing and money..mine and yours we need to make it a priority not an....well have to wait till the end of the month thing???? I have my statements to show you!!!!!!!!
April 6, 2016
Great place to tan! Always clean and everyone is friendly.
April 6, 2016
April 5, 2016
Always busy. Only one stand up
April 1, 2016
She upgraded my account for 30 days very helpful
April 1, 2016
I love comeing here an tanning every one is so nice an friendly.
March 31, 2016
My compliments to whom does the hiring. a gal with a beautiful smile at the counter helped me when I decided to lift my hold on my account. She welcomed me back, reminded me of my tan dollars. I asked about the tattoo stick, she got one from the back for me and went over how to use it. She offered an additional towel to cover my tattoo while I tanned. When I returned to tan again a few days later the same gal helped me . She remembered me and offered a towel again. Very good customer service .
March 29, 2016
I love #PalmBeachTan
March 29, 2016
I absolutely love palm beach! I've been coming for years & I always get the best service each time. The staff is so friendly, the salon is clean & I feel welcomed each time. And the color makes me feel awesome :) thank you!
March 29, 2016
I love it here
March 26, 2016
Great, except my wait was long and I turned orange in a few places. $35.00 to be orange is not a fun way to spend your cash.
March 25, 2016
March 25, 2016
It's always a great time. I love coming in to go tanning it's the best part of my day!!
March 23, 2016
The staff is friendly and knowledgeable. The location is always clean.
March 22, 2016
Just started tanning but so far so good
March 20, 2016
The employee didnt offer much knowledge about the 4 lotions she pulled down besides the fact she liked the smell an feel an what the prices were. She didnt describe the scents, or bronzers, or skincare benifits. Ive worked in tanning before an its sad to see such an un-knowledgeable representative, Especially when price wasnt a factor. I ended up sticking with a lotion ive had before an gave up on looking for something better. I know this company has better standards then this transaction.
March 19, 2016
Best place to to tan ever! Hailey is the best!!
March 19, 2016
March 19, 2016
March 17, 2016
I love it
March 16, 2016
Associate very nice and professional and I appreciate the cleanliness of the salon.
March 14, 2016
The staff is always helpful
And kind
March 14, 2016
Sunday afternoon, shop was busy, the girl behind the counter (Hailey) was dealing with a customer but deftly greeted us as we entered while processing the customer in front of her at the same time (can you say multi-task?) When it came to our turn, she gave us the same level of attention, yet managed to keep those who had been waiting before us for a room apprised of their progress with a quick "were cleaning up that room for you now (with their first name) or "room 3 is ready for you now (first name) Any customers leaving were given a "have a great rest of your day (first name) as they left Her ability to deal with multiple customers while making each feel as if they are the only one is a great asset to your company
March 12, 2016
Great job to Whitney very helpful and so full of life!!! Keep up the great work!! Everyone has an upbeat attitude that is just contagious!! Couldn't ask for a better way to tan! Thanks palm beach and tan
March 12, 2016
I think the time between tanning should be 20 hours.
March 10, 2016
The girls are very pleasant and upbeat. The environment is very clean and relaxing.
March 9, 2016
I love this salon and the beds however I've had several billing errors that haven't been corrected quickly. Also in the evenings the salon is very busy and doesn't seem to be enough employees to handle the rush. I enjoy tanning here and will continue to do so.
March 7, 2016
Staff is always friendly and they make sure my wait time is as short as possible. Salon is always clean and looking nice too.
March 5, 2016
Now that they are fully staffed again it is a joy to go.
March 5, 2016
March 4, 2016
March 3, 2016
I have the Platinum or Diamond Membership, now I can't remember. Two things.
1. Not enough instruction on the beds. I can not get the music to work on some. Can not turn down the face tanner on others. I was shown how to use the very first bed used, room 10 and then none of the others. I work and need to come in later in the evenings. Usually only one girl working there running around like a chicken with her head cutoff because she is so busy trying to clean, run the front, etc. Sometimes two, but even then it is the busiest time of day there after everyone is off work.
2. Can't seem to talk to a manager like I was told I needed to. Why? Because one evening I came in to tan and looked at lotions as mine is getting low. She shows me a few. I decide on one. I tell her I get emails and coupons all the time, but do not have my phone on me, should I wait? Is there a current coupon I can use? She says no there are none, that one just ended last week, so no use waiting. I get home and open my emails that night and sure enough, there is an email with a coupon for 25% off lotion. The next day I tell a different girl my problem and she says she will make note of it on my account, but a manager will have to fix the difference, they are not allowed to. Each time I come in I ask for a manager, never one there. Nor has a manager fixed the problem.
Very discouraging considering the amount of money I pay per month to tan.
March 1, 2016
Attendants were helpful
February 24, 2016
Clean and fast service. Also friendly and some really amazing people who work there
February 21, 2016
Good experience overall ... Great knowledgable staff ... I was disappointed that some coupons I receive ( such as upgrade ) are only good if I am a new member or reactivating ... I don't want coupons or emails I can't use or do not apply to me ...
Overall I enjoy being a palm beach member ...
February 19, 2016
I love the end result, the staff was very friendly from the moment I walked in and helpful and the room was clean and well stocked. My experience was terrific overall.
February 18, 2016
Nice
February 17, 2016
Friendly, helpful staff. Clean salon.
February 16, 2016
Great experience always very friendly very clean
February 8, 2016
I do love the quality of my tan and the tanning products sold in stores. It is always very packed and there are often long lines. It seems like they go through a lot of staff members at my local store so it's hard to get people who know what they are doing on the computer side of things.
February 7, 2016
Could not figure out my issue but still fine customer service
February 2, 2016
Service was fine. Reps were friendly. Nothing negative. But nothing exceptional to mention.
January 31, 2016
I have always had very good service. Everyone is nice and the salon is always clean
January 31, 2016
Clean store. Friendly staff. Needs a little help with understanding what the package includes though. Gave me the wrong information
January 29, 2016
I love the customer service. Even when an employee doesn't know how to do soemthingorbanswer a question they try their best to figure it out. :) love coming here
January 29, 2016
Great staff, Ashley rocks... You've got my business...
January 28, 2016
Always a pleasure to be greeted with such warm friendly people
January 28, 2016
I love tanning at palm beach. Everyone is nice and informative and it's very clean!
January 28, 2016
It seems like there is constantly some problem with overcharging my card for something I haven't agreed to pay. The girls are always very sweet and they keep the rooms spotless.
January 27, 2016
You guys have the best customer service every experience with you guys is a good experience!
January 27, 2016
I have really helpful friendly people who help me unfortunately I just have had super bad luck with the equipment constantly not working properly. But everyone has always be apologetic and tried to help me
January 26, 2016
Everyone who works there is wonderful and helpful, I think Kira is her name but she is awesome! (Blonde with glasses) very insightful
January 26, 2016
Super friendly & helpful staff. Clean salon.
January 26, 2016
Palm Beach Tan's facility is always clean, and has pleasant personnel working at all times.
November 14, 2015
Great service. The girls are always so sweet and helpful.
November 7, 2015
New employees are not as friendly and social as the old ones from the beginning of the year.
November 7, 2015
I really enjoy going to PBT! The girls are always very friendly, everything is very clean and sanitized, and the bathroom is always stocked.
November 6, 2015
They girls at the front desk are always happy and upbeat makes its nice ever day when I go in there.
November 6, 2015
Welcoming and friendly staff - always ready to make sure my time at PBT is effective, fun and fast. Love it.
November 5, 2015
Love the spray tans. I only wish they had better package prices
October 4, 2015
Wonderful very helpful staff. Great beds, clean and organized
October 3, 2015
October 2, 2015
Most staff is very helpful, friendly and knowledgable about the salons products. I love the salon in general but once in awhile I have had bad experiences with certain staff or long wait times.
October 2, 2015
I've been a patron for almost 4 years and love it! The staff is friendly the facility is clean and the bulbs are changed regularly. I can't imagine going to any other place.
Recommendation: As a convenience, it would be great if we could manage our accounts on line. For example, upgrades, change payment information, addresses etc. Could this be an option in the near future?
- 272 Reviews
September 11, 2017
Excellent
September 8, 2017
Fine
September 5, 2017
I have been a client since its inception. I have great respect foe its owners and their ability to hire and retain, smart, knowledgeable outgoing, positive, people to assist its customers. Most important it is always a sparkling clean facility. Both of the stores in Redding are run like a well oiled machine. Thank you!
September 2, 2017
Always great! Please have the owner buy a new Sun Angel
September 2, 2017
Fabulous customer service every time & typically clean beds. The interior of PBT is always clean & the restrooms look & smell nice.
August 27, 2017
August 22, 2017
Every time I come into your spa I am treated with Kindness and respect.
August 19, 2017
It has been good. I missed a month because my mom passed away and they were sympathetic and accomodated me very nicely
August 16, 2017
There is usually a wait for the Versa sunless tan machine that I only use.
August 13, 2017
Always great...... would like to return the later hours of closing though...... 8:00 pm too early.
August 3, 2017
I love this place on Churn Creek. All the girls are great. If I have a complaint it's that this is my last month to tan and bed 10...the best bed. The only one I like has been down and I got an upgrade and can't use it. So really no upgrade. I hate! Bed 1 that is part of my upgrade. I won't use it. Too hot, no cold air and the face lights don't turn off.
July 30, 2017
July 21, 2017
July 18, 2017
Very helpful employees whom are very efficient .
July 17, 2017
I never have to wait. Always a friendly greeting w when I come and when I leave. The beds are always clean. Same thing for the restrooms. Great environment and I would recommend it to everyone. The best tanning salon I've ever experienced and I've been taking since the 90's.
July 15, 2017
July 8, 2017
Only issue for me is you close too early,but I am not the boss-I often am still working at 8pm-any ways keep. Up good work!
July 7, 2017
Staff is very friendly, everything is always clean. I enjoy tanning at Palm Beach.
July 6, 2017
Clean beds & business & bright bulbs as well as excellent customer service are what keep me coming back. There are several choices in tanning salons & definitely salons closer to me than PB, but the service & cleanliness are why I choose to travel. I look forward to chatting for a few minutes with any of the girls working because they are so sweet & they are usually pretty good about letting me know what promotions are going on. From lotions to upgrades, I never miss out on any of the good stuff. I'm a PBl'r!! (Palm Beach Lifer) ;)
July 4, 2017
Very kind and helpful staff. Very likeable ??
June 22, 2017
The staff are always friendly and I feel like they care about me as a person; I'm not just another customer! Love it here and their suggestions have helped me actually get a tan!
June 22, 2017
Always look forward to my PBT visits. The staff is very friendly, knowledgeable and welcoming. The facility is very clean. The tanning beds extremely efficient. I like the fact that I can pop in for 10 minutes and get the same desired results that it may have taken a couple of hours to get in the sun
June 19, 2017
Spray tan was amazing!
June 19, 2017
I love the new beds they are not too hot.
June 16, 2017
I love Palm BeachTan..Jenn has been a great adation to your team players..Thanks for all that you do..
June 15, 2017
Everyone is always very nice and super helpful!
June 14, 2017
Good, not great. Most of the gold beds have radios that don't work, let alone be able to change the channel. Overall service is good coming from all the girls that work here. Some are more inviting than others, but I can't complain. Cleanliness is always great as well.
June 13, 2017
Danielle was really sweet and helpful, she helped me activate my account and was really quick and efficient.
June 10, 2017
The staff is always friendly!!! Facilities are clean and organized!!
June 7, 2017
No waiting!
June 6, 2017
No complaints-been a member since you opened-I understand changing closing time;however, I am often times unable to tan as I am unable to leave office in time-well that's all I have to whine about! Keep up good job- Lynn Bolen
June 4, 2017
June 4, 2017
Violet is a rock star
June 1, 2017
Beds are typically clean. I have found when new employees are hired, bed cleaning tends to lack in a big way. Overall, the facility is clean including the restrooms.
Regarding deals & promotions, I'd like to be notified. Recently, my birthday passed & I received a complimentary upgrade to any bed. What I didn't know was unlike other promotions, that one had a very short expiration time of 1 week prior & after my birth date. I missed the offer. Bummer. 2 days ago I went in to tan & was given the option of upgrading to a gold bed. I didn't ask for the upgrade & wasn't interested so I said, "no thanks". The employee told me I received a complimentary upgrade. WHEN WAS I GOING TO KNOW THAT??? An email or text or some kind of COMMUNICATION would have been really helpful as would communication regarding the specifics of the terms surrounding my birthday tan upgrade. I feel like the communication is starting to lack at PBT & that is aggravating. PLEASE don't become like so many other corporations & put your important customers on the back burner. Keep up with effective communication in order to keep people satisfied & informed.
May 31, 2017
May 30, 2017
May 29, 2017
I unfortunately will not continue my membership simply because of the 23 hr rule. This a far too difficult to fit into my schedule. I arrived to tan and was told I was 30 min early and unable to tan. I will have to join a salon that limits by the date and not by the hour. Once per date is a sufficient restriction. I try an keep the same schedule but if I have to come in hours later than usual I am forced to skip the next day to return to my typical noon visit. Not acceptable with me. My other issue is there is not a mirror in the entire facility. What's with that! After getting naked in a salon one would expect a mirror to assure you are all put together before exiting your room. I am very happy with the staff and cleanliness of the salon but these 2 issues if resolved would make pbt a better salon for all. I didn't realize how much of an inconvenience the 23hr rule was going to be and unfortunately would not be able to recommend pbt as the time restriction is a deal breaker. Why do I need pbt to impose this type of restriction on my. I am an adult and can monitor myself. Once per day restriction should suffice.
May 27, 2017
I have always loved PBT, and have always been a loyal monthly paying customer, however, lately I have been shuffled to lower quality beds, as all my membership beds are "being used" this last week I was once again in line, the young women at the counter announced to the gentleman she was serving " you have three free month of diamond ? tanning" well, you can image what went through my mind..." I pay $100.00 monthly...12 months a year, to be rewarded with other "new patrons receiving access to the premium beds" FREE for three months... that's charming, and then to be told it is a "corporate decision". I am very disappointed, when I stepped up I was moved to a lessor bed, pay to compromise, so someone receives free service..I actually thought that loyalty actually ment something yo PBT...a sidebar, I am not a problem client now I ponder my next move...
May 25, 2017
Staff is always very friendly. Facility VERY clean! Thank you!
May 24, 2017
The bed was not working properly but they were very attentive and upgraded me for my troubles. I appreciate their kindness. Also very friendly when I go in there.
May 24, 2017
I utilized the spray tan bed (VersaSpa) recently, and LOVED it!
May 22, 2017
May 21, 2017
Service was awesome. Friendly clean quiet atmosphere.
May 20, 2017
The employee took extra time to explain the bed options very well, always very polite.
May 19, 2017
Very friendly
May 16, 2017
For the first time I felt the lady at the counter was a little to pushy.
She went from trying to get me to up grade to selling lotion.
May 13, 2017
All of the employees are very knowledgeable and helpful. I have chemical sensitivity and do not do well with heat, but the staff have helped me along the way and I am enjoying my experience.
May 11, 2017
Think u all are great...feel like as a long time member..i should get some extra perks..oh well
May 9, 2017
Exceptional customer service.
May 9, 2017
Always great!
May 8, 2017
I really like the new beds. They tell that the beds are hotter but I find they are not. Everyone one is always very nice great job. Thanks
May 6, 2017
The girls are great! But your versa is always broken and you got rid of the beauty angel. I paid for diamond for those two things!! You're lotions are too expensive!
May 5, 2017
All the girls are always very nice and helpful.
May 4, 2017
Today I re signed up for a memebernship I was only going to come in for a spray tan but when I got my tanning membership I got a free spray. So I got the bronze membership. I got in the Versa to do my spray went through the entire process and nothing came out of the machine then i spoke to one of the ladies about it and she put me in the mystic which I don't perfer but it worked for the occasion. I sprayed and waited 4 hours before showering and I could tell absolutely no difference I was still white as a Ghost and absolutely no color.
May 3, 2017
I think it would be nice to have larger towels. Also the right side speaker in the platinum bed does not work. I have inform staff before. Thank you for changing the bulbs !!
May 3, 2017
I come into PBT on Placer St. in Redding on my lunch break because it's so close to my work. The girls always greet me as soon as I walk in. If there is a wait, they are always quick to offer me time saving choices.
The shop is always clean and the staff is extremely friendly and knowledgeable.
Kudos to the gals at Placer St. PBT!!!
May 3, 2017
I absolutely enjoy your tanning faculty..the staff is 100% when ever I mention that there is a situation ie. noisey beds, etc the problem is handled immediately...you guys rock...always satisfied customer...
Many thanks
Sincerely
Pamela Blessing
May 1, 2017
May 1, 2017
Skylar greeted me with a big smile and was very helpful:)
April 27, 2017
April 26, 2017
I love the service every time I go in and am almost always greeted by the lovely Kayla she is so personable and knows me by name (which you would think is a no brainer because we have the same name) however there is more than one person in the system with the same first and last name as me that live in the same city as me and she has my birth date memorized so she is able to tell which one is me in the system; which is above and beyond my expectations out of any one servicing my tanning needs. She even knows my bed preference and what kind of tan I want to achieve and what to reccomend and always makes me feel welcome. Thanks girl you rock and make palm beach a great place to be!
April 25, 2017
Always a fun place to go. Though PBT is out of the way for me, I take the drive into town because the beds are always clean, the bulbs are always bright, the facility is always clean, & the employees are always friendly!
April 21, 2017
Your staff are really very friendly and knowledgable, always reminding me of your specials and sales etc. Keep up the good work. Have been members since you opened and plan on staying.
April 21, 2017
Staff is always polite and professional. Still don't like the new beds so I'm always upgrading
April 20, 2017
As always the staff is friendly, courtious, and professional. They readily answer any questions you may have. The rooms are always immaculate and I have never had to wait. I would highly recommend this Palm Beach Tanlocation.
April 18, 2017
April 14, 2017
Employees are always friendly and very efficient. They always Acknowledge customers upon arrival and leaving. Sometimes it seems as if they could use more help during busy hours.
April 13, 2017
Girls are always so friendly
The service is great. There always so helpful
April 5, 2017
The facility is always clean, and the staff are very friendly and helpful. Always a smile when I enter!
April 4, 2017
Very Clean!!! For my job i work out of town a lot, i usually dont visit other tanning salons when out of town but i am getting married this May and wanted to start getting a base color.
Tanning at the other salons made me cringe.
Palm Beach Tan, Redding, CA is leaps and bounds above the rest. They have the best beds, the most helpful staff, and great prices!
Above all they are CLEAN!!! I will never go any were else again. I love Palm Beach Tan Redding CA location!!!
April 3, 2017
Good place to go very nice people and they have the best quality
April 2, 2017
Your staff has really been on target, great gals and excellent customer service!!!!
March 31, 2017
So far great experience !
March 31, 2017
Love the beds and the girls are great
March 30, 2017
Less wait times, more bed options, better pricing on products
March 28, 2017
The girls were very knowledgeable and friendly
March 28, 2017
All of the associates are always so nice!
March 28, 2017
March 26, 2017
Pleasant staff, short wait time, nice experience every time.
March 24, 2017
Great service but still not sure why I was charged for both stay and save and my membership last month.
March 23, 2017
Staff is so knowledgeable and helpful. Love going there!
March 23, 2017
My experience with PBT has always been top notch. From the friendly service to the clean beds & bright bed bulbs, I'm always in my happy place at PBT. The girls at the front desk are really sweet & they all seem to have a genuinely good attitude & happy disposition. No one ever seems to be having a bad day. IF they have them, customers would never know it & having an excellent attitude at work is a very rare thing these days. Their friendliness is always appreciated. I've listened to them deal with with some not so friendly customers ("my credit card declined & I'm being charged a fee. GRR! My bed isn't available & I don't want to wait! GRRR! What do you mean my level of tanning bed isn't available? GRR!) yet no matter the issue at hand, they are always extremely understanding & patient with every customer.
I don't know all the employee's names but I know that those who work in the morning around or before 10am any given day of the week, have all given superior customer service.
March 21, 2017
The staff is always super friendly and helpful ad well as knowledgeable about all the services and products that they offer.
March 19, 2017
Your change of hours is the only thing short of being great! I work different hours everyday and its hard to get in..
March 18, 2017
Great service love this place
March 18, 2017
I have to say I'm terribly disappointed with the new beds. The fans for the face are minimal and the beds are just too hot. Staff is still great and very accommodating but I will probably stop tanning here eventually.
March 18, 2017
Always a great experience. Friendly and helpful staff. Clean and cheerful premises. Never have to wait for my favorite bed. And a great variety of tanning options.
March 14, 2017
I am a first timer, the Gals were super nice and helpful. Love the experience so far. Nice clean facilities.
March 14, 2017
The staff is courteous and professional. Tanning beds/rooms always very clean, Great friendly atmosphere. Always feel welcome.
March 14, 2017
Well I just started tanning at your salon, but so far it has been a great experience. Quick, no wait, CLEAN, friendly customer service! No complaints.
March 13, 2017
I received outstanding customer service from Danielle when I re-formed my account. She is a great CSR and an outstanding multi-tasker which is always impressive.
March 7, 2017
My favorite all time tanning salon!!!
March 4, 2017
I am always satisfied when I leave Palm Beach Tan!!
March 4, 2017
Great place to tan. State of the art beds that tan you fast and lasts longer. Clean salon and friendly staff. Definitely my go to salon for tanning.
March 3, 2017
Very curteous professional help. Enjoyed my tan!
March 3, 2017
Decent, nothing special. Not as clean as it used to be.
March 2, 2017
The young ladies that work in the evenings are pleasant, sweet and personable. Almost never have to wait. I look forward to my visit and love the beds.
The misters on bed 14 should mist the full length of your body instead of just the stomach and chest. Other than that, I've got no complaints.
March 1, 2017
February 26, 2017
February 22, 2017
Very friendly and clean
February 20, 2017
February 18, 2017
Though PBT is on the opposite side of town from my home, I drive the distance for numerous reasons. Some of which are, cleanliness of both the salon as well as the individual tanning beds. I have never discovered a dirty bed. Customer service is TOP NOTCH which says a lot. I am a huge stickler to detail & customer service seems to leave a lot of be desired within many companies, no matter the industry. That isn't the case at PBT. All of women are very friendly, greet each customer in the same genuine manner and say "good bye" to each customer as well. I always feel welcome & never feel as though I am an inconvenience to the associate. I notice the associates take their time with each customer & never rush interactions. I appreciate the attention to detail. The tanning deals which happen periodically are fun & keep me interested. I really appreciate the thought behind making PBT run in an effective manner.
February 18, 2017
Great staff. Friendly, helpful, smiling and courteous!
February 16, 2017
Everytime I come in, I learn something new!
February 15, 2017
The pricing used to be fair but keeps going up. The promotional materials seems to be more confusing and hiden pricing
February 4, 2017
After waiting for about 15 min for the Mystic Spray booth, while inside the sprayer was pausing as it went up and down in each position... I advised the employee and was told she would test it, and to go take a shower if I wasn't happy and to come back... I live 25 min away and have 3 children, so after work is the only time I have to tan. I wasn't offered a free scent like I always have to pay for even though I have had a monthly spray tanning membership for quite a while... just told to come back. Just not thrilled with the customer service with this experience.
January 25, 2017
All of the employees at my local PBT's have been excellent! Thanks for hiring such awesome people!
January 23, 2017
January 17, 2017
I've been using palm beach for more than 5 years. The last couple of times I've gone in, I have not been greeted by any of the gals behind the counter while they chat as though I did not walk in. This time I asked if she could look up which color spray tan I used last (light medium or dark) and she actually sighed and said it would be a minute. There wasnt anyone else in the room and she grabbed her phone and asked whoever it was to hold on longer. Then sent me to the room. And no one said anything when I left. Normally I wouldnt say anyting but its such a drastic change from the normal but its happend the last 4/5 times
January 13, 2017
Staff was very friendly and helpful unlike tanning before . All new faces and very friendly . It's nice to walk in to someone smiling and friendly !
January 12, 2017
Malise and Makayla always pleasant and helpful!!
January 11, 2017
Taylor was so helpful with my upgrade options! I love this place!
January 8, 2017
The girls were very helpful and kind. Friendly and clean atmosphere
January 4, 2017
Always very clean and helpful stores
December 11, 2016
I love going in palm beach!The girls are awesome!!sooo upbeat.The tanning is amazing always♡
December 9, 2016
The lady was so nice!
December 7, 2016
I tan at PBT typically before 9am. Often, Michaela is working the morning shift & seeing her smiling face is a great way to start my day. She is kind & makes small talk, ie; how is your day, are you interested in upgrades available, etc.
The beds are always clean & though I upgraded to the gold level beds, I often still use the silver beds. Every bed I've used is clean, towels are stocked & also clean, the rooms are clean & everything is in order to tan. The bulbs always work which is a huge plus as the last salon I was tanning at often had at least one burned out bulb. Not a good way to get an even tan!
Even though PBT is on the opposite side of town from me & a 1-way drive is about 10 minutes, to me, the high quality I've to come to expect is always met. My plan was only to tan at PBT for 1-2 months. That was nearly 6 months ago. The excellent customer service & always clean facilities are what have kept me there.
November 30, 2016
I love the cleanliness and the happy faces that always seem to be consistent. I have been a member in a couple of other salons but I am extremely happy with Palm Beach!
November 17, 2016
Was in last night and gal who waited on me was fun..professional..forgot her name!
November 11, 2016
My visits are great every time! Everyone is super friendly! The girls keeps updates on all the new products when I come in and are very helpful selecting new lotions.
November 3, 2016
Knowledgeable friendly staff. Top of the line tanning beds and products. I'm very impressed
November 2, 2016
The hours were fantastic M-F and on Saturday. They have changesd them so they are not going to be offering the conveniene anymore :(. The 730 Am tan worked when going out of town and the earlier Saturday's were great. Twice in the last month I found them to be closed at times I liked. Bummed out. So the mid range rating is for hours only. The facility is great otherwise.
October 28, 2016
I was welcomed with a smile when I entered the store
September 23, 2016
Always friendly and helpful.
September 21, 2016
Love going in! The girls at Churn Creek are always friendly, know us by name, are more than happy to help in any way they can and make us feel welcome!
September 17, 2016
Great service as always. The girls are always so helpful!
September 14, 2016
Staff are always friendly
September 8, 2016
Need bigger dry off towels!!!
August 24, 2016
The young ladies working in your salon are so pleasant and cheerful. Eager to help and I almost never have to wait to tan. I appreciate the cleanliness and the quality of your equipment so keep up the good work.
August 23, 2016
A promotion was currently being held where I was offered the opportunity to upgrade my bronze tanning package to gold for a one time fee. I didn't quite understand how it was only a one time fee & my monthly payments wouldn't chance, but the woman at the desk was kind enough to patiently go over how the program works. By the end of our conversation, I was convinced that I'd like to upgrade my package for the remainder of the year for a one time fee. I'm glad I did & I told a friend about it who also upgraded her tanning package!
August 16, 2016
Mikayla Hutchinson was amazing! You should make her a Manager!!
August 13, 2016
Everyone is always so friendly, very enjoyable! Would love to see the same options at each location. Each location should have a Versa Spa
Pro. Everyone loves it and it is not offered at the Churn Creek, Redding location. Would make my tanning choices much easier.
August 9, 2016
Every visit to palm beach is a great visit! The employees are always friendly and in a great mood
August 9, 2016
Always an enjoyable experience . Staff is always friendly- wait times are brief. Cleanliness is on point. I drive 40 min to tan. Not because I don't have plenty of choices where I live, but because his is worth the cost, and drive! Been coming for 3+ years now! Keep it up PBT'
August 4, 2016
August 4, 2016
August 1, 2016
With the changes in store hours, I'm unable to come into the salon as often as I used to. I've been a member for over two years, and I'm concerned I may no longer be coming back. Will the hours stay later? Or is this a permanent change? Thank You
July 27, 2016
staff is always friendly
July 24, 2016
The girl who assisted me was very helpful. Showed me what to do to get best results. I got the versa spray tan with 2 applications.
July 21, 2016
I enjoyed my experience with the girl at the counter that helped me, I believe her name was malise. I bought a lotion from her and she was super helpful and answered all my questions. However, as I was waiting for my bed the manager was behind the counter complaining about her employees and how one hadn't called her back yet. I think that is an extremely unprofessional thing to do and completely turned me off from returning to the Churn Creek location. Problems with employees should be handled behind closed doors so customers don't have to hear about it. I usually tan over at the Placer location and I love all the girls there, but today I decided to try Churn Creek as I was already on that side of town and it was definitely a mistake. I won't be returning to that location because of the unprofessionalism from management.
July 20, 2016
Sometime it seems as though there isn't enough staff but other than that I love it there!!!
July 19, 2016
This is the only place I will tan. Love it.
July 18, 2016
Always friendly and welcoming! Very clean equipment always clean and updated!
July 17, 2016
Unhappy with the membership. If you don't use the one tan you receive with monthly membership you lose it. If you go in two days after the 30 days you lose your free tan. It should go into your account and is not right. They have your money and could care a less.
July 14, 2016
The woman who enrolled me into the Palm Beach tanning program was helpful & very friendly. I would only make 2 recommendations; First I'd make sure employees clearly detail how the first 2 month payments work. The way she explained it to me was very unclear & I am still a bit confused as to why I paid $52.95 when the monthly tanning price for the silver beds is $21 & the second month was prorated to $17. Even with tax, the math just doesn't add up. I'll stay for a couple months & see how their accounting system works only because my tanning salon has summer hours which means they're opening at noon, which is too late for me. For now, I'm already unsatisfied, mostly because the associate was unable to explain after I asked a couple times in a couple different ways, where the fees are going. She simply repeated to me the same answer; "the first month must be paid in full & that cost is $21. The second month will be prorated instead of the first because we do it backward here. The prorate cost is $17". I get it, but we're still shy a few dollars. WHERE ARE THEY GOING?!? Second, the associate assured me Palm Beach has the cleanest beds in town. While people like to make this claim, I've been with my current salon for years due to the fact that most salons don't live up to this claim. Palm Beach put me in a clean-on-the-bottom bed yet the top of the clam shell clearly had lotion/body smudges from someone else. This leads me to believe the beds are unsanitary. No one wants to lay in an unclean bed.
July 14, 2016
I love churn creek Palm beach. Most the staff is super friendly. There is one girl there who's at the front sometimes who doesn't smile as often as the rest of them but she is still nice to people just not as welcoming. But over all everyone is always so attentive!!
July 14, 2016
I enjoy Palm Beach tan all the staff is very pleasant and eager to please the customer I think you should offer a bottle of tanning lotions for customers that have been there for a year
July 6, 2016
Friendly staff. They always recognize you are there and apologize for any delays. Always let you know of any upgrades without pressure. The facility is always clean and pleasant. It is comfortable and private. As a 60s plus person it is nice to feel welcome by young people.
June 29, 2016
Tanned at Placer location, Heather was great!
June 20, 2016
Love to tan here....bed 10 is my favorite. The staff is always so friendly..
June 11, 2016
Friendly staff. And clean salon.
June 10, 2016
June 10, 2016
I really like Palm Beach tan but I don't like that my friend Paulette West signed up together.to make a long story short we both paid our dues late because we got paid after due date somehow they lost record of her payment of cash and said they had no way to retrieve it and wanted her to pay again before she could tan they couldn't explain why mine posted her didn't and couldn't go back and find the records therefore she quit going there that part of your company I don't like or understand
June 5, 2016
June 4, 2016
I love Palm Beach Tan! The service I get is always top notch and I never feel uncomfortable going there. My needs are always met, whether its for a quick spay tan for my competitions or a long lasting sun bed tan for the summer, I never walk out those door unhappy!!❤
June 4, 2016
The girls are always so sweet. Sometimes the line waiting to check in is ridiculously long though!
June 4, 2016
All the ladies are great:-)
June 3, 2016
You ladies are great at the placer location very friendly and remember you
June 2, 2016
Always very helpful and polite.
June 2, 2016
Need more people working its always super busy! And need another stand up bed theres only one
May 29, 2016
The beds are very nice, the business is always clean. One thing I don't like is being asked every time I come in Do you have any fun plans for the weekend or day? To me that is personal.
May 28, 2016
Randi is amazing!!!
May 27, 2016
Super friendly, always a pleasure to tan there
May 26, 2016
Staff is very pleasant and facility is always very clean.
May 23, 2016
I have a very pleasant visit every time I come in... Your staff is wonderful
May 23, 2016
It has been a good place and I like it!
May 22, 2016
Super clean , super nice ! Fantastic tan !!
May 22, 2016
I think there should be online ap notifying when your 24 hrs is up and you can tan as well as telling you of any in store credit and current promotions
May 17, 2016
Staff is friendly and helpful. Business is always clean.
May 16, 2016
Always clean and friendly
May 15, 2016
Everyone is always nice and I have always have great service.
Thank you for having nice employee
May 13, 2016
Everyone is always so helpful and nice. Today when I came in Bill helped me and showed me to my room and was very kind!
May 13, 2016
I love tanning at palm beach
May 12, 2016
Amazing service
May 12, 2016
always friendly staff
Rachel does an outstanding job
May 12, 2016
Always clean and always nice, professional customer service.
May 11, 2016
Great
May 9, 2016
I initially walked in 2 days before I signed up and was assisted by a wonderful woman named Randi. She was very polite and positive during our entire contact. I left with some information about the different packages and said I would come back when I had more time.
Prior to coming back in the second time, I was sent an advertisement regarding a first free month of tanning and I brought this email-ad into the location and asked the consultant about it. She simply said it was only for the smaller package beds and could not make any accommodations for a higher package. I still want to get some color, so I signed up with the gold package; however, I might have been more apt to sign up for the premium or diamond package if she would accommodate or offer something in regards to the ad I located. I will probably use this location for about 2 months and then freeze my account.
May 6, 2016
Everyone is so nice and helpful!
May 6, 2016
Great customer service
May 6, 2016
Grest customer service
May 5, 2016
May 4, 2016
Such friendly associates, super helpful and knowledgeable
May 2, 2016
Amazing salon. I love it.
April 29, 2016
Staff is very knowledgeable and beds work great:-) I also love being a member and have you sending my promotions !!
April 26, 2016
I enjoy coming in for my tan. It's always friendly clean and even when bissy . I always seem to get in pretty quickly. Thank you for great survice
April 26, 2016
Always friendly and clean, the process is so easy and love my color!
April 26, 2016
Awesome location!
April 24, 2016
April 24, 2016
April 22, 2016
The staff is always so friendly and remember my name! I wouldn't go anywhere else!!
April 22, 2016
Very frustrating when you pay for an advanced package monthly yet are continually bumped for people who purchase a one or two time upgrade from a lesser package. Over all friendly staff and appropriate cleanliness.
April 20, 2016
I'm always greeted with a smile! I feel wonderful when I leave. I love my experience, and I can't wait to return.
April 18, 2016
As always, friendly and clean facility. Thank you!
April 17, 2016
Every time I walk in your employees make me feel important
April 17, 2016
Every time I walk in your employees make me feel important and important
April 15, 2016
I just wish there were mirrors in the tanning rooms so I can check my hair.
April 15, 2016
Always fantastic prompt service
April 15, 2016
Friendly employees, clean beds :)
April 15, 2016
April 14, 2016
I love this place!
April 13, 2016
Love tanning a pbt facility is always clean and comfortable .
April 12, 2016
Everyone is always so nice I'm always willing to help
April 11, 2016
The girls are always friendly and helpful and let me know about the current specials and promotions
April 11, 2016
April 11, 2016
I love the girls that work there! What a great crew you have at the Churn Creek site.
April 11, 2016
Very polite employees and very clean facilities. Thank you very much for always making me feel welcome.
April 9, 2016
Everytime I have gone into the shop, everyone has been really nice and super helpful. Also I get in quick and everything is clean! That's very important to me.
April 8, 2016
A few concerns.. I made a payment change before the 25th ie. debt to Cr. Visa..I am being charged one on my debt and 2 memberships on my Visa. When I explained at the counter I was told that she could not see anything about the billing, ? anyway now still an on going thing. (not good) I understand things happen but when it comes to billing and money..mine and yours we need to make it a priority not an....well have to wait till the end of the month thing???? I have my statements to show you!!!!!!!!
April 6, 2016
Great place to tan! Always clean and everyone is friendly.
April 6, 2016
April 5, 2016
Always busy. Only one stand up
April 1, 2016
She upgraded my account for 30 days very helpful
April 1, 2016
I love comeing here an tanning every one is so nice an friendly.
March 31, 2016
My compliments to whom does the hiring. a gal with a beautiful smile at the counter helped me when I decided to lift my hold on my account. She welcomed me back, reminded me of my tan dollars. I asked about the tattoo stick, she got one from the back for me and went over how to use it. She offered an additional towel to cover my tattoo while I tanned. When I returned to tan again a few days later the same gal helped me . She remembered me and offered a towel again. Very good customer service .
March 29, 2016
I love #PalmBeachTan
March 29, 2016
I absolutely love palm beach! I've been coming for years & I always get the best service each time. The staff is so friendly, the salon is clean & I feel welcomed each time. And the color makes me feel awesome :) thank you!
March 29, 2016
I love it here
March 26, 2016
Great, except my wait was long and I turned orange in a few places. $35.00 to be orange is not a fun way to spend your cash.
March 25, 2016
March 25, 2016
It's always a great time. I love coming in to go tanning it's the best part of my day!!
March 23, 2016
The staff is friendly and knowledgeable. The location is always clean.
March 22, 2016
Just started tanning but so far so good
March 20, 2016
The employee didnt offer much knowledge about the 4 lotions she pulled down besides the fact she liked the smell an feel an what the prices were. She didnt describe the scents, or bronzers, or skincare benifits. Ive worked in tanning before an its sad to see such an un-knowledgeable representative, Especially when price wasnt a factor. I ended up sticking with a lotion ive had before an gave up on looking for something better. I know this company has better standards then this transaction.
March 19, 2016
Best place to to tan ever! Hailey is the best!!
March 19, 2016
March 19, 2016
March 17, 2016
I love it
March 16, 2016
Associate very nice and professional and I appreciate the cleanliness of the salon.
March 14, 2016
The staff is always helpful
And kind
March 14, 2016
Sunday afternoon, shop was busy, the girl behind the counter (Hailey) was dealing with a customer but deftly greeted us as we entered while processing the customer in front of her at the same time (can you say multi-task?) When it came to our turn, she gave us the same level of attention, yet managed to keep those who had been waiting before us for a room apprised of their progress with a quick "were cleaning up that room for you now (with their first name) or "room 3 is ready for you now (first name) Any customers leaving were given a "have a great rest of your day (first name) as they left Her ability to deal with multiple customers while making each feel as if they are the only one is a great asset to your company
March 12, 2016
Great job to Whitney very helpful and so full of life!!! Keep up the great work!! Everyone has an upbeat attitude that is just contagious!! Couldn't ask for a better way to tan! Thanks palm beach and tan
March 12, 2016
I think the time between tanning should be 20 hours.
March 10, 2016
The girls are very pleasant and upbeat. The environment is very clean and relaxing.
March 9, 2016
I love this salon and the beds however I've had several billing errors that haven't been corrected quickly. Also in the evenings the salon is very busy and doesn't seem to be enough employees to handle the rush. I enjoy tanning here and will continue to do so.
March 7, 2016
Staff is always friendly and they make sure my wait time is as short as possible. Salon is always clean and looking nice too.
March 5, 2016
Now that they are fully staffed again it is a joy to go.
March 5, 2016
March 4, 2016
March 3, 2016
I have the Platinum or Diamond Membership, now I can't remember. Two things.
1. Not enough instruction on the beds. I can not get the music to work on some. Can not turn down the face tanner on others. I was shown how to use the very first bed used, room 10 and then none of the others. I work and need to come in later in the evenings. Usually only one girl working there running around like a chicken with her head cutoff because she is so busy trying to clean, run the front, etc. Sometimes two, but even then it is the busiest time of day there after everyone is off work.
2. Can't seem to talk to a manager like I was told I needed to. Why? Because one evening I came in to tan and looked at lotions as mine is getting low. She shows me a few. I decide on one. I tell her I get emails and coupons all the time, but do not have my phone on me, should I wait? Is there a current coupon I can use? She says no there are none, that one just ended last week, so no use waiting. I get home and open my emails that night and sure enough, there is an email with a coupon for 25% off lotion. The next day I tell a different girl my problem and she says she will make note of it on my account, but a manager will have to fix the difference, they are not allowed to. Each time I come in I ask for a manager, never one there. Nor has a manager fixed the problem.
Very discouraging considering the amount of money I pay per month to tan.
March 1, 2016
Attendants were helpful
February 24, 2016
Clean and fast service. Also friendly and some really amazing people who work there
February 21, 2016
Good experience overall ... Great knowledgable staff ... I was disappointed that some coupons I receive ( such as upgrade ) are only good if I am a new member or reactivating ... I don't want coupons or emails I can't use or do not apply to me ...
Overall I enjoy being a palm beach member ...
February 19, 2016
I love the end result, the staff was very friendly from the moment I walked in and helpful and the room was clean and well stocked. My experience was terrific overall.
February 18, 2016
Nice
February 17, 2016
Friendly, helpful staff. Clean salon.
February 16, 2016
Great experience always very friendly very clean
February 8, 2016
I do love the quality of my tan and the tanning products sold in stores. It is always very packed and there are often long lines. It seems like they go through a lot of staff members at my local store so it's hard to get people who know what they are doing on the computer side of things.
February 7, 2016
Could not figure out my issue but still fine customer service
February 2, 2016
Service was fine. Reps were friendly. Nothing negative. But nothing exceptional to mention.
January 31, 2016
I have always had very good service. Everyone is nice and the salon is always clean
January 31, 2016
Clean store. Friendly staff. Needs a little help with understanding what the package includes though. Gave me the wrong information
January 29, 2016
I love the customer service. Even when an employee doesn't know how to do soemthingorbanswer a question they try their best to figure it out. :) love coming here
January 29, 2016
Great staff, Ashley rocks... You've got my business...
January 28, 2016
Always a pleasure to be greeted with such warm friendly people
January 28, 2016
I love tanning at palm beach. Everyone is nice and informative and it's very clean!
January 28, 2016
It seems like there is constantly some problem with overcharging my card for something I haven't agreed to pay. The girls are always very sweet and they keep the rooms spotless.
January 27, 2016
You guys have the best customer service every experience with you guys is a good experience!
January 27, 2016
I have really helpful friendly people who help me unfortunately I just have had super bad luck with the equipment constantly not working properly. But everyone has always be apologetic and tried to help me
January 26, 2016
Everyone who works there is wonderful and helpful, I think Kira is her name but she is awesome! (Blonde with glasses) very insightful
January 26, 2016
Super friendly & helpful staff. Clean salon.
January 26, 2016
Palm Beach Tan's facility is always clean, and has pleasant personnel working at all times.
November 14, 2015
Great service. The girls are always so sweet and helpful.
November 7, 2015
New employees are not as friendly and social as the old ones from the beginning of the year.
November 7, 2015
I really enjoy going to PBT! The girls are always very friendly, everything is very clean and sanitized, and the bathroom is always stocked.
November 6, 2015
They girls at the front desk are always happy and upbeat makes its nice ever day when I go in there.
November 6, 2015
Welcoming and friendly staff - always ready to make sure my time at PBT is effective, fun and fast. Love it.
November 5, 2015
Love the spray tans. I only wish they had better package prices
October 4, 2015
Wonderful very helpful staff. Great beds, clean and organized
October 3, 2015
October 2, 2015
Most staff is very helpful, friendly and knowledgable about the salons products. I love the salon in general but once in awhile I have had bad experiences with certain staff or long wait times.
October 2, 2015
I've been a patron for almost 4 years and love it! The staff is friendly the facility is clean and the bulbs are changed regularly. I can't imagine going to any other place.
Recommendation: As a convenience, it would be great if we could manage our accounts on line. For example, upgrades, change payment information, addresses etc. Could this be an option in the near future?
