Palm Beach Tan Redding
Open today until 8:00 pm
Redding - NOW HIRING!
Our tanning salon in Redding, CA is dedicated to 100% customer satisfaction and we’re excited to help you find your perfect shade. Stop by, meet our certified tanning consultants and learn more about our state-of-the-art sunless spray tanning and sunbed tanning.
https://maps.google.com/maps?address=Palm Beach Tan Redding - NOW HIRING!,1810 Churn Creek Road, Redding, CA, 96002¢er=40.5799103, -122.3541426
Special Offers & Coupons
Memberships & Pricing
Premier Rewards® Memberships
Palm Beach Tan Redding location, offers a variety of convenient sunbed and sunless Premier Rewards memberships. Our Premier Rewards members enjoy exclusive offers, free membership upgrades, cash credits and more! Learn more about Premier Rewards.
Sunbed Pricing
Customize your color in our state-of-the-art indoor tanning systems including luxury features such as face and shoulder tanners, aromatherapy, air-conditioning and more.
Learn more about our different Sunbed Premier Rewards benefits
5 Star Diamond EFT
$119.95
Diamond EFT
$99.95
Platinum EFT
$75
Gold EFT
$55
Silver EFT
$35
Diamond Flex
$130
Platinum Flex
$100
Gold Flex
$80
Silver Flex
$54
Diamond
$42
Platinum
$32
Gold
$22
Silver
$12
Sunless Pricing
With sunless spray tanning, you can achieve natural-looking results perfectly matched to your skin tone in just one visit. Palm Beach Tan features Mystic Kyss, Mystic Tan, VersaSpa and VersaPro spray tanning booths.
Learn more about our different Sunless Premier Rewards benefits
Membership
Sunless Diamond EFT
$99.95
Unlimited
Sunless Platinum EFT
$75
Unlimited
Sunless Gold EFT
$55
Unlimited
Sunless Silver EFT
$35
One Session Per Month
2-Pack Pricing
Diamond 2-Pack
$90
Platinum 2-Pack
$80
Gold 2-Pack
$70
Silver 2-Pack
$65
Sessions expire 45 days from purchase
Single Sessions
Diamond Single Session
$50
Platinum Single Session
$45
Gold Single Session
$40
Silver Single Session
$35
Sessions expire 45 days from purchase
PBT® One™ Memberships
When you simply want tanning at a great price, then PBT One is for you. Choose between Sun or Spray tan for just $14.95 per month with ultra-modern equipment and expert advice from our certified pros. Everything you need. Nothing you don’t.
$
14
95
MONTHLY
SUNBED
TANNING
TANNING
- Unlimited Level 1 sunbed tanning
- Preferred pricing on upgrade sessions
Diamond Upgrade
$40
per session
Platinum Upgrade
$30
per session
Gold Upgrade
$20
per session
Silver Upgrade
$10
per session
$
14
95
MONTHLY
SPRAY
TANNING
TANNING
- One spray tan per month
- Preferred pricing on additional sessions
Additional Light Session
$35
per session
Our Equipment
Reviews From Our Customers
- 483 Reviews
September 8, 2019
The staff is always very helpful and super friendly. They always address me by my name as I walk in
September 7, 2019
I look forward to my tanning experience at PBT because I gain amazing color & get to relax in the cleanest beds in town. The staff is always helpful & keep me updated with the newest deals on products. Have you tried the blueberry waffle candles yet?
September 4, 2019
The girls are all very friendly. I have been there for quite some time. The only thing I would ask, please hang some garment hooks in the rooms. I know you are painting, but they’re needed
August 29, 2019
Staff is always friendly and helpful
August 28, 2019
I Love Palm Beach!! I will never go anywhere else!
August 28, 2019
Very good. Love the color of my skin
August 26, 2019
August 25, 2019
Always pleasant and helpful and very clean facility. Love it!
August 22, 2019
I am always treated great by staff. They are kid and quick.
August 22, 2019
The location I go to painted almost two months ago and still hasn’t put any mirrors back on the wall. It’s super frustrating getting dressed after your tan and not being able to check your hair. In the sunless room it’s inconvenient to not be able to ensure the hair net is covering all of my hair as the solution stains my hair line.
August 17, 2019
All the employees are super friendly and very helpful. We appreciate them!! Would like to get the shelves replaced and at least one or two door hooks for garments
August 16, 2019
Staff are always very friendly!
August 12, 2019
August 6, 2019
I love Palm Beach Tan, I just wished there was one closer to my address. I drive 26 miles to tan. Thank you:)
July 30, 2019
Yesterday I was in room 13. I noticed the speaker cover is still on the floor from months ago.
Also the floor was very dirty on both ends of the sun lamp?
July 28, 2019
Palm Beach in Redding has always been a nice place to tan. Most of the employees are very friendly and helpful. The rooms and beds are always very clean and I'm very picky so that says a lot lol. Suggestions I could give? More discounts on the tanning products would be great! The lotions are just too expensive for me. )=
July 28, 2019
July 27, 2019
It’s been good. Seems like some remodeling is happening right now. I hope the mirrors go back up especially in the versa spray tan room. It’s nice being able to see I’ve taken all my makeup off before getting my spray tan. Only one associate though has talked to me about points I earn for being a member or something like that....? Was news to me, but I had enough to get a product which I thought was awesome since I’ve been a member for awhile now I thought that was strange that, that was the first I heard and have heard nothing since so maybe it was in error or they quit it.
July 24, 2019
Friendly staff, looks like remodeling being done, beds and rooms always clean. So many different beds and levels. Looking to learn more.
July 23, 2019
July 16, 2019
I hate that you took away the hour grace period. I like to tan on my lunch hour and I can’t always leave work at 12 on the dot. So that can really mess up my tanning week routine..
July 16, 2019
Clean, easy, effective.
July 15, 2019
July 15, 2019
Alway a good experience and a truly wonderful staff.
July 12, 2019
I like when I come in and I'm normally in a huge hurry, and the girls are always so nice and very helpful. I also like the fact that they're very knowledgeable about the products so I don't go in and purchase things that I don't need
July 11, 2019
Clean and friendly service
July 11, 2019
Great front counter and customer service
July 10, 2019
Helpful staff, rooms and beds always clean, well maintained.
July 9, 2019
Saundra was really helpful in getting me into the right bed in order to preserve and enhance my tan. I'm not always able to come regularly due to my job but she made sure I knew what bed was the best for my goals. She offered lotions to help keep my tan looking refreshed & the beds and facility are always clean.
July 7, 2019
July 4, 2019
Everyone I have come in contact with in terms of staff, have been helpful, friendly and welcoming. The facility is clean and inviting. I was shown exactly what to do and given appropriate and clear directions on how to use the beds.
July 2, 2019
Help not friendly
June 30, 2019
June 29, 2019
June 26, 2019
I always love tanning at PBT. The girls are pleasant and helpful, the salon is clean, I love that it is on the darker side once inside, it gives it a relaxing, private feel.
June 25, 2019
Staff is always nice and everything is clean
June 23, 2019
Pleasant staff, always responsive to any of my needs. I look forward to my visits
June 23, 2019
I’m putting great only because there is one girl and I think she’s the manager that is really good. The other girls seem like they don’t know what they are doing.
June 21, 2019
June 20, 2019
June 19, 2019
June 17, 2019
My salon Girl was so friendly and took the time to walk me through everything.
June 16, 2019
Best place to tan in Redding
June 14, 2019
June 13, 2019
Greeted at the front desk by a pleasant employee. Quick services, clean beds.
June 13, 2019
Churn creek. Always clean. The staff is sweet. It may be small, but Customers love it when they know your name. You guys do that. It makes me smile.
June 11, 2019
I’m happy. I go in, get my spray tan, & out the door.
June 11, 2019
June 10, 2019
I went in for a spray tan. A girl named Julia was helping the person in front of me. She was very expressive about being annoyed that someone had come in for a cocktail tan 30 minutes before closing. The customer wanted to try a new spray and Julia was not being helpful to her and seemed to be trying to talk her out of it. Julia then yelled and rolled her eyes from her spot at the counter for someone else to come help her. I believe the other girl was named Michael, who ended up helping me. Michael was amazingly helpful and friendly and quick to offer add-ons for my spray and refresh me on the process. My experience with Michael would be a 5 star review, but the other girl is why I’ve rated it a 3.
June 8, 2019
I always get good service and everyone is friendly
June 8, 2019
May 15, 2019
May 12, 2019
Staff is always helpful and friendly.
May 11, 2019
The beds and facility are clean & the employees are helpful in their suggestions of products & offer upgrades to deepen my tan.
May 9, 2019
May 9, 2019
I enjoy going tanning to get that good base Tan, before summer and and and everyone IS So Very Nice there. It's super Clean. They wipe it down and the spray tans have a auto cleaner to it, I live it it I've been going there for two yrs and well be their next year too
May 8, 2019
Always nice and helpful
May 8, 2019
Friendly and quick
May 8, 2019
Your staff is amazing , efficent and deserve a raise . Just thought I would throw that in, thats how great I think they are:)
May 6, 2019
Your staff is always very friendly, answers all of my questions, guides me on how to get the best tan, gets me in and out in a timely manner.
May 5, 2019
Quick and friendly
May 2, 2019
May 1, 2019
Danielle and Michael are great! Always so helpful and pleasant. I have been a member for 3 years now. I enjoy my sessions! Thanks!!
April 30, 2019
April 30, 2019
The staff is always friendly and the salon always feels clean and well managed.
April 26, 2019
April 24, 2019
The young ladies are always happy, polite and friendly. They usually know the customer by name. Always very helpful and try to get you in and out quickly.
April 24, 2019
Always the sweetest.Danielle I believe is the employee who helps me ..
April 23, 2019
Very nice staff
April 21, 2019
Clean beds and great service ate why I tan here and why I have stayed for so long. The only reason for 3 starts vs 5 is the darkest bed has been out for over 3 weeks now and I pay a premium specifically for the Platinum bed.
April 21, 2019
Such a pleasant experience thank you love the beds
April 17, 2019
Friendly and helpful staff, and the facility is always clean.
April 17, 2019
I always love this time of year when I get to start tanning again. All the girls at PBT are amazing. They help me get my beautiful bronze color for summer and help me maximize my tan dollars on product! It’s like a miny shopping spree for my skin!
April 14, 2019
The staff is always friendly and helpful....it's very clean and bright.....And , I get a great tan for my skin type and the skin care products help alot to keep my skin tone.... Thank you!!!!!
April 13, 2019
Everyone is always nice and it’s always clean
April 10, 2019
The girls are ALWAYS friendly and helpful/knowledgeable regarding all products offered. Also, the salon is consistently clean. I do, however, feel the tanning is overpriced; for example, I will likely suspend my account for the summer, whereas, if the cost were less, I wiuld continue Through the summer months.
April 10, 2019
April 9, 2019
I love all the girls that work there, they know who I am when checking on and they recommend great product.
April 8, 2019
April 6, 2019
The girls are always nice and helpful. Rooms are always clean.
April 4, 2019
April 4, 2019
Your staff is wonderful
April 2, 2019
Everyone is nice and friendly and knowledgeable. Everything is always nice and clean/
March 29, 2019
Love Palm Beach Tan!
March 28, 2019
Very friendly and helpful staff. Very knowledgeable about their products and items that they promote.
March 27, 2019
They remember my name and always make an effort to get me through check in quickly
March 27, 2019
Love the girls who work here! Friendly and a joy to be around?
March 27, 2019
Girls are always super helpful and nice they are always making sure I know how to use the beds and the right settings to get the best tan. Im glad I signed up its also very clean!
March 26, 2019
March 23, 2019
Great place!!
March 19, 2019
Cleanest beds in town & a very friendly staff. Wide variety of beds to suit all budget & color needs.
March 15, 2019
March 13, 2019
March 13, 2019
Excellent customer service
March 12, 2019
Quick in and out. Love the $1 special tans.
March 11, 2019
Every time I come in, all the girls are bright and cheery! They always answer my questions with smiles. They are very accommodating and offer lotions and let me know about promotions going on. I Love coming here because there are so many tanning beds and options, And can’t forget I how clean it is! Would recommend to others.
March 9, 2019
I love PBT Redding on churn creek . The west Redding store is cold and the staff snobby and rude. I have been tanning at PBT Redding since their opening. The staff today needs more customer service and sales training. The original staff years ago was better trained. As a sales professional I can see novice training as of now. When I came back after not being on stay and save for 9 months. The sales associate offered me a single tan session without even asking if I wanted to reinstate my membership. I was shocked. I had to help guide her. I did reinstate my membership. I love this store and the beds. I plan on being PBT loyal for life. Not loving the new floors however; the lighting and atmosphere are amazing! please don't change. <3 Angel
March 8, 2019
Always friendly service and clean facilities. Love that the girls remember my name.
March 7, 2019
Easy fast
March 6, 2019
Staff is always prompt, professional and nice. Facility is clean and comfortable.
March 5, 2019
The beds & salon are very clean & the staff is friendly & helpful.
February 24, 2019
February 22, 2019
I was greeted at the counter with a smiling employee . They were quick too.
February 22, 2019
Great experience!
February 22, 2019
Friendly staff. Quick service.
February 20, 2019
February 20, 2019
All the girls are exceptional! They know us by name and are so pleasant. We love going here. It's clean and well maintained.
February 19, 2019
PBT employs the friendliest, most helpful employees ever! They always greet me with a smile & I look forward to tanning because the beds are always clean & the bulbs are always bright, never burnt out. The facility as a whole is clean & even the bathroom smells nice! They have an excellent assortment of lotions to fit every budget & a variety of beds to suit everyone's favorite shade of toasty.
February 19, 2019
Most of the time you have great employees
February 18, 2019
90% of the time the staff is amazing and wonderful
February 11, 2019
Friendly service. Training new people
February 8, 2019
Love love palm beach in Redding. Love krista the manager. Knows what she is very knowledgeable and very sweet. Danielle is my favorite.. she treats me and everyone very professional.
February 8, 2019
Love Palm Beach Tan. Love the girls who work there & the Salon it's great like going to a little retreat on the way home. I really enjoy it and my tan makes me feel good it looks great. Thank you!
February 6, 2019
Very friendly staff! Loved the color! Not to mention the clean salon?
February 1, 2019
Very clean bed & facility. Friendly associates are why come back (and stay at) Palm Beach Tan.
February 1, 2019
January 30, 2019
Very help sweet staff
January 29, 2019
January 28, 2019
Everybody is so friendly and the place is so clean!
January 21, 2019
it was fine. don't tan that often. thought I would have more upgrades
January 17, 2019
Clean beds, healful & friendly staff as well as an overall clean facility are why I come back and why is stayed.
January 15, 2019
Always clean,friendly,professional
January 14, 2019
Fine came in and tanned
January 14, 2019
January 13, 2019
Spa like experience. Staff always friendly and goes out of their way to help with anything
January 4, 2019
January 3, 2019
Employee remembers my name. Also knows my favorite bed. I am only in once a week, sometimes less. Facility is always super clean. Employees always very friendly. It is always a pleasant experience.
December 30, 2018
I love my results
December 29, 2018
Upon entering, I noticed the salon was very clean and the associate behind the counter greeted me cheerfully. I was able to tan quickly and the bed was clean.
December 25, 2018
December 21, 2018
December 7, 2018
Sam is always so nice. She has excellent customer service skills and is very professional. Facility is always clean and well maintained.
December 7, 2018
Friendly staff, no wait time, clean rooms/beds
December 6, 2018
December 5, 2018
There has been a couple times I went by to go tanning & once they were closed for a staff meeting. & just recently I didn’t go tanning twice because I got three & their open light was off & it looked empty inside. I went the next day and saw people in there so I walked in & said is your open sign broken? & her response was oh no we lost the key to turn it on. But it’s really unfortunate to lose those days of tanning when I pay for a month & being a single mom who works full time it’s not always easy to come by. So when I do come by & it’s closed or there sign is broken & they bother to put a note or anything on the door saying they’re open it’s very frustrating. The staff is usually wonderful, my only complaint is paying for days I don’t get to use.
December 5, 2018
December 5, 2018
High availability of great beds at my tanning hours and quick turn over of occupied beds. Being a Diamond subscriber I appreciate the ability to get a great tan in an efficient time period and the consistency!
December 5, 2018
Very informative associates. Clean beds and overall clean facility.
October 31, 2018
Wonderful experience, fast service always, amazing and professional staff. Entire salon is always clean and tidy, love the new floors too! Thank you A+++++
October 7, 2018
Clean beds, nice people, no long waits.
July 31, 2018
Thank you Plam Beach for your continued consideration for your members best interest. Rewarding us $25 in tan dollars for the multiple days of closure because of the fires was so kind! I’m truly shocked and very thankful, I just wanted to thank you for gifting us for something you had no control over. I appreciate your kind & helpful staff, and admire the Redding ca owners drive to provide a quality business, keeping his customers happy, and for continually rewarding loyal customers who stay with Palm Beach for long periods of time.
July 19, 2018
I really like the Mystic spray tan and when I got two free weeks of lay down beds I feel like I got very dark in just those two weeks
June 11, 2018
April 30, 2018
April 28, 2018
Excellent
Great
Color great
Stuff
April 28, 2018
Excellent
Great
Color great
Stuff
April 26, 2018
Always good, prompt service.
April 26, 2018
Very good
April 25, 2018
April 24, 2018
always polite and courteous they do their best to make sure you dont have to wait good sales people
April 18, 2018
April 11, 2018
April 11, 2018
April 8, 2018
Nice customer service I was a little disappointed that my 25 gift certificate was only for product
April 6, 2018
Front desk staff was very friendly and helpful. Also love the Versa Pro, it was my first time using it!
April 4, 2018
Always clean beds & the best customer service in own. Krista helped me with my account & the end result was positive, as are all of my experiences with PBT. A friend getting ready for her vacation to Hawaii asked where I get my tan. I told her PBT. She was hesitant because she had never been there before. After going in for a few spray tans, she said she's hooked & wished she'd gone in sooner.
April 4, 2018
April 1, 2018
Always a pleasant visit, I love their loyalty with customers who stay contracted with them over long periods of time (like me) they are smart it makes me never want to go on stay and save because of the benifits I earn like a month of upgraded tanning. It is nice to get rewarded for being a committed and consistent customer. The one and only negative thing I’d say is the floors (which I know they are extremely busy and have hardly and time to clean a bed for the next customer) but I always clean my feet with baby wipes before I leave and put my shoes on because my feet tend to get dirty just from the few steps to the bed (I do not walk through out the salon bare footed). Besides that awesome A++++
March 19, 2018
Attendant was very helpful/friendly.
March 18, 2018
Always fast, clean and professional
March 13, 2018
March 12, 2018
March 9, 2018
The girls working were amazing !! Very sweet and made the process easy !! Love the cleanliness and how relaxing it is !!
March 9, 2018
The girls are always sweet and friendly. The only thing I'd suggest is to be more attentive to the points and rewards that customers have. I've been tanning here for years and have gone the last year without any of them.
March 7, 2018
Wonderful customer service and a clean and happy atmosphere I have tanned at the churncreek location since they first opened and still just as happy with it as I was the day I started
March 7, 2018
decent beds but not a lot of options for prices
March 4, 2018
I enjoy the tanning experience very much. I look forward to having a few minutes in the bed relaxing with the fans blowing and the music playing... It's my personal escape from the stressors of daily life.
February 28, 2018
I get mostly good service at the churn creek location... there is one girl that seems to be overwhelmed if there is more then one person in the salon.
February 28, 2018
February 28, 2018
friendly service
February 27, 2018
Clean beds, clean facility, excellent customer service... all things I've come to expect @ my local PBT
February 23, 2018
Michaela is always a cheerful face when I come in to go tanning, knows my name and which beds I prefer every time I’m in there.
February 23, 2018
The girls were both so sweet and helpful!
February 23, 2018
Honestly the prices are very high but you get amazing color I tanned at tropical tan for 2 months and saw more color out of two tans at palm beach. Employees are pretty upbeat and welcoming.
February 22, 2018
Good customer service
February 22, 2018
I love the staff at my local Palm Beach. Always so friendly and helpful.
February 15, 2018
The ladies have all been great.
February 11, 2018
Your Salon is always nice. And the employee's are always helpful. I truly enjoy my tan time.
Thank you!
February 11, 2018
Palm beach tan is amazing I luv the employees and especially the service so friendly And outgoing makes the atmosphere worth the time u get to spend relaxing and tanning. Luv my palm beach tan
February 9, 2018
I LOVE IT HERE THE GIRLS ARE GREAT
February 2, 2018
So amazing! I love the new mystic spa! My tan turned out amazing!
January 29, 2018
January 19, 2018
Top notch service, as always, & a clean facility. The top of the acrylic in my bed was dirty but that seems to be a only a new trend since many recent, new hires.
January 18, 2018
The staff is always professional and helpful. The rooms are clean and comfortable. I would put mirrors in the rooms.
January 18, 2018
I really enjoy Palm beach. The staff is really friendly. But many of them don't seem very knowledgeable about the machines- at least not enough to tell me the difference between them and how to choose which is right for me. Well, I'm still working on my tan. I just go in the bed they tell me to. But I just wish I understood better.
Thanks, Rachel
January 15, 2018
The staff is great very helpful!!! Love this place
January 14, 2018
January 10, 2018
January 1, 2018
December 31, 2017
Every time I visited the churn creek location this month the Versa spray tan was not available. Therefore I had to drive across town to the placer location which has no parking available. Who wants to walk across a public parking lot in their “tanning dress?”
December 21, 2017
December 16, 2017
Great Love the Tanning Beds
December 11, 2017
Fabulous all the way around!! Excellent crew!!
December 10, 2017
I've been in on numerous occasions while a girl by the name of Danielle was working and she is incredible! She has great customer service skills and is very friendly and efficient!
December 4, 2017
ALWAYS GET A GOOD TAN AND GIRLS ARE VERY SWEET
November 26, 2017
Great friendly service:)
November 18, 2017
Always clean,Staff always nice.
November 7, 2017
I got a chance to chat with Danielle Monday (11/07/17) at 8:45am. She is SO NICE! She is really sweet & super funny! She told me about sales & tanning bed deals. She always has a smile & makes me feel welcome. I really enjoy coming in when she's working because of her great attitude (that is most noticed because it's very rare employees at most places of business are happy & or helpful anymore) & I LOVE that she makes sure beds are clean. I've noted to her previously that sometimes the beds from the night before aren't clean. She said she'd start checking all beds when she works the morning shirt. Way to do someone elses job without having to be asked! Though I think the pm shift should be doing their won work.
November 3, 2017
I enjoy going and tanning at Palm Beach Tan. It is very relaxing. The staff is GREAT. Keep up the GREAT work.
October 23, 2017
Clean facility. Nice employees.
October 19, 2017
Friendly helpful customer service, clean salon:) short wait time!
October 15, 2017
Easy...in & out.
October 10, 2017
Girls are very friendly and helpful. Every time.
October 10, 2017
Girls are very friendly and helpful. Every time.
October 10, 2017
Girls are very friendly and helpful. Every time.
October 10, 2017
Always friendly!! Hardly ever have to wait?
October 7, 2017
Always pleasant !! All the girls are very helpful and suggestive, we have a good relationship
October 3, 2017
Fabulous attitudes & wonderful personalities of ALL the PBT employees. Even new hires are typically pretty friendly.
I LOVE the clean beds & very clean facility.
September 29, 2017
The salon is boring. No music, nothing relaxing and inviting to go to. Beds are good however if there is a more cutting edge salon around I would probably cancel and try them out. I don't like that there is a lot of turn over of employees, kind of makes me think management might sucks. I am not thrilled with the idea of giving my business to someone who can't keep employees.
September 28, 2017
September 26, 2017
I will be stopping my Diamond membership. There are no incentives to continue paying such a high fee. The Diamond bed spent at least 2 weeks out of service forcing us to use the lower level beds. No reduction of membership price was offered.
September 11, 2017
Excellent
September 8, 2017
Fine
September 5, 2017
I have been a client since its inception. I have great respect foe its owners and their ability to hire and retain, smart, knowledgeable outgoing, positive, people to assist its customers. Most important it is always a sparkling clean facility. Both of the stores in Redding are run like a well oiled machine. Thank you!
September 2, 2017
Always great! Please have the owner buy a new Sun Angel
September 2, 2017
Fabulous customer service every time & typically clean beds. The interior of PBT is always clean & the restrooms look & smell nice.
August 27, 2017
August 22, 2017
Every time I come into your spa I am treated with Kindness and respect.
August 19, 2017
It has been good. I missed a month because my mom passed away and they were sympathetic and accomodated me very nicely
August 16, 2017
There is usually a wait for the Versa sunless tan machine that I only use.
August 13, 2017
Always great...... would like to return the later hours of closing though...... 8:00 pm too early.
August 3, 2017
I love this place on Churn Creek. All the girls are great. If I have a complaint it's that this is my last month to tan and bed 10...the best bed. The only one I like has been down and I got an upgrade and can't use it. So really no upgrade. I hate! Bed 1 that is part of my upgrade. I won't use it. Too hot, no cold air and the face lights don't turn off.
July 30, 2017
July 21, 2017
July 18, 2017
Very helpful employees whom are very efficient .
July 17, 2017
I never have to wait. Always a friendly greeting w when I come and when I leave. The beds are always clean. Same thing for the restrooms. Great environment and I would recommend it to everyone. The best tanning salon I've ever experienced and I've been taking since the 90's.
July 15, 2017
July 8, 2017
Only issue for me is you close too early,but I am not the boss-I often am still working at 8pm-any ways keep. Up good work!
July 7, 2017
Staff is very friendly, everything is always clean. I enjoy tanning at Palm Beach.
July 6, 2017
Clean beds & business & bright bulbs as well as excellent customer service are what keep me coming back. There are several choices in tanning salons & definitely salons closer to me than PB, but the service & cleanliness are why I choose to travel. I look forward to chatting for a few minutes with any of the girls working because they are so sweet & they are usually pretty good about letting me know what promotions are going on. From lotions to upgrades, I never miss out on any of the good stuff. I'm a PBl'r!! (Palm Beach Lifer) ;)
July 4, 2017
Very kind and helpful staff. Very likeable ??
June 22, 2017
The staff are always friendly and I feel like they care about me as a person; I'm not just another customer! Love it here and their suggestions have helped me actually get a tan!
June 22, 2017
Always look forward to my PBT visits. The staff is very friendly, knowledgeable and welcoming. The facility is very clean. The tanning beds extremely efficient. I like the fact that I can pop in for 10 minutes and get the same desired results that it may have taken a couple of hours to get in the sun
June 19, 2017
Spray tan was amazing!
June 19, 2017
I love the new beds they are not too hot.
June 16, 2017
I love Palm BeachTan..Jenn has been a great adation to your team players..Thanks for all that you do..
June 15, 2017
Everyone is always very nice and super helpful!
June 14, 2017
Good, not great. Most of the gold beds have radios that don't work, let alone be able to change the channel. Overall service is good coming from all the girls that work here. Some are more inviting than others, but I can't complain. Cleanliness is always great as well.
June 13, 2017
Danielle was really sweet and helpful, she helped me activate my account and was really quick and efficient.
June 10, 2017
The staff is always friendly!!! Facilities are clean and organized!!
June 7, 2017
No waiting!
June 6, 2017
No complaints-been a member since you opened-I understand changing closing time;however, I am often times unable to tan as I am unable to leave office in time-well that's all I have to whine about! Keep up good job- Lynn Bolen
June 4, 2017
June 4, 2017
Violet is a rock star
June 1, 2017
Beds are typically clean. I have found when new employees are hired, bed cleaning tends to lack in a big way. Overall, the facility is clean including the restrooms.
Regarding deals & promotions, I'd like to be notified. Recently, my birthday passed & I received a complimentary upgrade to any bed. What I didn't know was unlike other promotions, that one had a very short expiration time of 1 week prior & after my birth date. I missed the offer. Bummer. 2 days ago I went in to tan & was given the option of upgrading to a gold bed. I didn't ask for the upgrade & wasn't interested so I said, "no thanks". The employee told me I received a complimentary upgrade. WHEN WAS I GOING TO KNOW THAT??? An email or text or some kind of COMMUNICATION would have been really helpful as would communication regarding the specifics of the terms surrounding my birthday tan upgrade. I feel like the communication is starting to lack at PBT & that is aggravating. PLEASE don't become like so many other corporations & put your important customers on the back burner. Keep up with effective communication in order to keep people satisfied & informed.
May 31, 2017
May 30, 2017
May 29, 2017
I unfortunately will not continue my membership simply because of the 23 hr rule. This a far too difficult to fit into my schedule. I arrived to tan and was told I was 30 min early and unable to tan. I will have to join a salon that limits by the date and not by the hour. Once per date is a sufficient restriction. I try an keep the same schedule but if I have to come in hours later than usual I am forced to skip the next day to return to my typical noon visit. Not acceptable with me. My other issue is there is not a mirror in the entire facility. What's with that! After getting naked in a salon one would expect a mirror to assure you are all put together before exiting your room. I am very happy with the staff and cleanliness of the salon but these 2 issues if resolved would make pbt a better salon for all. I didn't realize how much of an inconvenience the 23hr rule was going to be and unfortunately would not be able to recommend pbt as the time restriction is a deal breaker. Why do I need pbt to impose this type of restriction on my. I am an adult and can monitor myself. Once per day restriction should suffice.
May 27, 2017
I have always loved PBT, and have always been a loyal monthly paying customer, however, lately I have been shuffled to lower quality beds, as all my membership beds are "being used" this last week I was once again in line, the young women at the counter announced to the gentleman she was serving " you have three free month of diamond ? tanning" well, you can image what went through my mind..." I pay $100.00 monthly...12 months a year, to be rewarded with other "new patrons receiving access to the premium beds" FREE for three months... that's charming, and then to be told it is a "corporate decision". I am very disappointed, when I stepped up I was moved to a lessor bed, pay to compromise, so someone receives free service..I actually thought that loyalty actually ment something yo PBT...a sidebar, I am not a problem client now I ponder my next move...
May 25, 2017
Staff is always very friendly. Facility VERY clean! Thank you!
May 24, 2017
The bed was not working properly but they were very attentive and upgraded me for my troubles. I appreciate their kindness. Also very friendly when I go in there.
May 24, 2017
I utilized the spray tan bed (VersaSpa) recently, and LOVED it!
May 22, 2017
May 21, 2017
Service was awesome. Friendly clean quiet atmosphere.
May 20, 2017
The employee took extra time to explain the bed options very well, always very polite.
May 19, 2017
Very friendly
May 16, 2017
For the first time I felt the lady at the counter was a little to pushy.
She went from trying to get me to up grade to selling lotion.
May 13, 2017
All of the employees are very knowledgeable and helpful. I have chemical sensitivity and do not do well with heat, but the staff have helped me along the way and I am enjoying my experience.
May 11, 2017
Think u all are great...feel like as a long time member..i should get some extra perks..oh well
May 9, 2017
Exceptional customer service.
May 9, 2017
Always great!
May 8, 2017
I really like the new beds. They tell that the beds are hotter but I find they are not. Everyone one is always very nice great job. Thanks
May 6, 2017
The girls are great! But your versa is always broken and you got rid of the beauty angel. I paid for diamond for those two things!! You're lotions are too expensive!
May 5, 2017
All the girls are always very nice and helpful.
May 4, 2017
Today I re signed up for a memebernship I was only going to come in for a spray tan but when I got my tanning membership I got a free spray. So I got the bronze membership. I got in the Versa to do my spray went through the entire process and nothing came out of the machine then i spoke to one of the ladies about it and she put me in the mystic which I don't perfer but it worked for the occasion. I sprayed and waited 4 hours before showering and I could tell absolutely no difference I was still white as a Ghost and absolutely no color.
May 3, 2017
I think it would be nice to have larger towels. Also the right side speaker in the platinum bed does not work. I have inform staff before. Thank you for changing the bulbs !!
May 3, 2017
I come into PBT on Placer St. in Redding on my lunch break because it's so close to my work. The girls always greet me as soon as I walk in. If there is a wait, they are always quick to offer me time saving choices.
The shop is always clean and the staff is extremely friendly and knowledgeable.
Kudos to the gals at Placer St. PBT!!!
May 3, 2017
I absolutely enjoy your tanning faculty..the staff is 100% when ever I mention that there is a situation ie. noisey beds, etc the problem is handled immediately...you guys rock...always satisfied customer...
Many thanks
Sincerely
Pamela Blessing
May 1, 2017
May 1, 2017
Skylar greeted me with a big smile and was very helpful:)
April 27, 2017
April 26, 2017
I love the service every time I go in and am almost always greeted by the lovely Kayla she is so personable and knows me by name (which you would think is a no brainer because we have the same name) however there is more than one person in the system with the same first and last name as me that live in the same city as me and she has my birth date memorized so she is able to tell which one is me in the system; which is above and beyond my expectations out of any one servicing my tanning needs. She even knows my bed preference and what kind of tan I want to achieve and what to reccomend and always makes me feel welcome. Thanks girl you rock and make palm beach a great place to be!
April 25, 2017
Always a fun place to go. Though PBT is out of the way for me, I take the drive into town because the beds are always clean, the bulbs are always bright, the facility is always clean, & the employees are always friendly!
April 21, 2017
Your staff are really very friendly and knowledgable, always reminding me of your specials and sales etc. Keep up the good work. Have been members since you opened and plan on staying.
April 21, 2017
Staff is always polite and professional. Still don't like the new beds so I'm always upgrading
April 20, 2017
As always the staff is friendly, courtious, and professional. They readily answer any questions you may have. The rooms are always immaculate and I have never had to wait. I would highly recommend this Palm Beach Tanlocation.
April 18, 2017
April 14, 2017
Employees are always friendly and very efficient. They always Acknowledge customers upon arrival and leaving. Sometimes it seems as if they could use more help during busy hours.
April 13, 2017
Girls are always so friendly
The service is great. There always so helpful
April 5, 2017
The facility is always clean, and the staff are very friendly and helpful. Always a smile when I enter!
April 4, 2017
Very Clean!!! For my job i work out of town a lot, i usually dont visit other tanning salons when out of town but i am getting married this May and wanted to start getting a base color.
Tanning at the other salons made me cringe.
Palm Beach Tan, Redding, CA is leaps and bounds above the rest. They have the best beds, the most helpful staff, and great prices!
Above all they are CLEAN!!! I will never go any were else again. I love Palm Beach Tan Redding CA location!!!
April 3, 2017
Good place to go very nice people and they have the best quality
April 2, 2017
Your staff has really been on target, great gals and excellent customer service!!!!
March 31, 2017
So far great experience !
March 31, 2017
Love the beds and the girls are great
March 30, 2017
Less wait times, more bed options, better pricing on products
March 28, 2017
The girls were very knowledgeable and friendly
March 28, 2017
All of the associates are always so nice!
March 28, 2017
March 26, 2017
Pleasant staff, short wait time, nice experience every time.
March 24, 2017
Great service but still not sure why I was charged for both stay and save and my membership last month.
March 23, 2017
Staff is so knowledgeable and helpful. Love going there!
March 23, 2017
My experience with PBT has always been top notch. From the friendly service to the clean beds & bright bed bulbs, I'm always in my happy place at PBT. The girls at the front desk are really sweet & they all seem to have a genuinely good attitude & happy disposition. No one ever seems to be having a bad day. IF they have them, customers would never know it & having an excellent attitude at work is a very rare thing these days. Their friendliness is always appreciated. I've listened to them deal with with some not so friendly customers ("my credit card declined & I'm being charged a fee. GRR! My bed isn't available & I don't want to wait! GRRR! What do you mean my level of tanning bed isn't available? GRR!) yet no matter the issue at hand, they are always extremely understanding & patient with every customer.
I don't know all the employee's names but I know that those who work in the morning around or before 10am any given day of the week, have all given superior customer service.
March 21, 2017
The staff is always super friendly and helpful ad well as knowledgeable about all the services and products that they offer.
March 19, 2017
Your change of hours is the only thing short of being great! I work different hours everyday and its hard to get in..
March 18, 2017
Great service love this place
March 18, 2017
I have to say I'm terribly disappointed with the new beds. The fans for the face are minimal and the beds are just too hot. Staff is still great and very accommodating but I will probably stop tanning here eventually.
March 18, 2017
Always a great experience. Friendly and helpful staff. Clean and cheerful premises. Never have to wait for my favorite bed. And a great variety of tanning options.
March 14, 2017
I am a first timer, the Gals were super nice and helpful. Love the experience so far. Nice clean facilities.
March 14, 2017
The staff is courteous and professional. Tanning beds/rooms always very clean, Great friendly atmosphere. Always feel welcome.
March 14, 2017
Well I just started tanning at your salon, but so far it has been a great experience. Quick, no wait, CLEAN, friendly customer service! No complaints.
March 13, 2017
I received outstanding customer service from Danielle when I re-formed my account. She is a great CSR and an outstanding multi-tasker which is always impressive.
March 7, 2017
My favorite all time tanning salon!!!
March 4, 2017
I am always satisfied when I leave Palm Beach Tan!!
March 4, 2017
Great place to tan. State of the art beds that tan you fast and lasts longer. Clean salon and friendly staff. Definitely my go to salon for tanning.
March 3, 2017
Very curteous professional help. Enjoyed my tan!
March 3, 2017
Decent, nothing special. Not as clean as it used to be.
March 2, 2017
The young ladies that work in the evenings are pleasant, sweet and personable. Almost never have to wait. I look forward to my visit and love the beds.
The misters on bed 14 should mist the full length of your body instead of just the stomach and chest. Other than that, I've got no complaints.
March 1, 2017
February 26, 2017
February 22, 2017
Very friendly and clean
February 20, 2017
February 18, 2017
Though PBT is on the opposite side of town from my home, I drive the distance for numerous reasons. Some of which are, cleanliness of both the salon as well as the individual tanning beds. I have never discovered a dirty bed. Customer service is TOP NOTCH which says a lot. I am a huge stickler to detail & customer service seems to leave a lot of be desired within many companies, no matter the industry. That isn't the case at PBT. All of women are very friendly, greet each customer in the same genuine manner and say "good bye" to each customer as well. I always feel welcome & never feel as though I am an inconvenience to the associate. I notice the associates take their time with each customer & never rush interactions. I appreciate the attention to detail. The tanning deals which happen periodically are fun & keep me interested. I really appreciate the thought behind making PBT run in an effective manner.
February 18, 2017
Great staff. Friendly, helpful, smiling and courteous!
February 16, 2017
Everytime I come in, I learn something new!
February 15, 2017
The pricing used to be fair but keeps going up. The promotional materials seems to be more confusing and hiden pricing
February 4, 2017
After waiting for about 15 min for the Mystic Spray booth, while inside the sprayer was pausing as it went up and down in each position... I advised the employee and was told she would test it, and to go take a shower if I wasn't happy and to come back... I live 25 min away and have 3 children, so after work is the only time I have to tan. I wasn't offered a free scent like I always have to pay for even though I have had a monthly spray tanning membership for quite a while... just told to come back. Just not thrilled with the customer service with this experience.
January 25, 2017
All of the employees at my local PBT's have been excellent! Thanks for hiring such awesome people!
January 23, 2017
January 17, 2017
I've been using palm beach for more than 5 years. The last couple of times I've gone in, I have not been greeted by any of the gals behind the counter while they chat as though I did not walk in. This time I asked if she could look up which color spray tan I used last (light medium or dark) and she actually sighed and said it would be a minute. There wasnt anyone else in the room and she grabbed her phone and asked whoever it was to hold on longer. Then sent me to the room. And no one said anything when I left. Normally I wouldnt say anyting but its such a drastic change from the normal but its happend the last 4/5 times
January 13, 2017
Staff was very friendly and helpful unlike tanning before . All new faces and very friendly . It's nice to walk in to someone smiling and friendly !
January 12, 2017
Malise and Makayla always pleasant and helpful!!
January 11, 2017
Taylor was so helpful with my upgrade options! I love this place!
January 8, 2017
The girls were very helpful and kind. Friendly and clean atmosphere
January 4, 2017
Always very clean and helpful stores
December 11, 2016
I love going in palm beach!The girls are awesome!!sooo upbeat.The tanning is amazing always♡
December 9, 2016
The lady was so nice!
December 7, 2016
I tan at PBT typically before 9am. Often, Michaela is working the morning shift & seeing her smiling face is a great way to start my day. She is kind & makes small talk, ie; how is your day, are you interested in upgrades available, etc.
The beds are always clean & though I upgraded to the gold level beds, I often still use the silver beds. Every bed I've used is clean, towels are stocked & also clean, the rooms are clean & everything is in order to tan. The bulbs always work which is a huge plus as the last salon I was tanning at often had at least one burned out bulb. Not a good way to get an even tan!
Even though PBT is on the opposite side of town from me & a 1-way drive is about 10 minutes, to me, the high quality I've to come to expect is always met. My plan was only to tan at PBT for 1-2 months. That was nearly 6 months ago. The excellent customer service & always clean facilities are what have kept me there.
November 30, 2016
I love the cleanliness and the happy faces that always seem to be consistent. I have been a member in a couple of other salons but I am extremely happy with Palm Beach!
November 17, 2016
Was in last night and gal who waited on me was fun..professional..forgot her name!
November 11, 2016
My visits are great every time! Everyone is super friendly! The girls keeps updates on all the new products when I come in and are very helpful selecting new lotions.
November 3, 2016
Knowledgeable friendly staff. Top of the line tanning beds and products. I'm very impressed
November 2, 2016
The hours were fantastic M-F and on Saturday. They have changesd them so they are not going to be offering the conveniene anymore :(. The 730 Am tan worked when going out of town and the earlier Saturday's were great. Twice in the last month I found them to be closed at times I liked. Bummed out. So the mid range rating is for hours only. The facility is great otherwise.
October 28, 2016
I was welcomed with a smile when I entered the store
September 23, 2016
Always friendly and helpful.
September 21, 2016
Love going in! The girls at Churn Creek are always friendly, know us by name, are more than happy to help in any way they can and make us feel welcome!
September 17, 2016
Great service as always. The girls are always so helpful!
September 14, 2016
Staff are always friendly
September 8, 2016
Need bigger dry off towels!!!
August 24, 2016
The young ladies working in your salon are so pleasant and cheerful. Eager to help and I almost never have to wait to tan. I appreciate the cleanliness and the quality of your equipment so keep up the good work.
August 23, 2016
A promotion was currently being held where I was offered the opportunity to upgrade my bronze tanning package to gold for a one time fee. I didn't quite understand how it was only a one time fee & my monthly payments wouldn't chance, but the woman at the desk was kind enough to patiently go over how the program works. By the end of our conversation, I was convinced that I'd like to upgrade my package for the remainder of the year for a one time fee. I'm glad I did & I told a friend about it who also upgraded her tanning package!
August 16, 2016
Mikayla Hutchinson was amazing! You should make her a Manager!!
August 13, 2016
Everyone is always so friendly, very enjoyable! Would love to see the same options at each location. Each location should have a Versa Spa
Pro. Everyone loves it and it is not offered at the Churn Creek, Redding location. Would make my tanning choices much easier.
August 9, 2016
Every visit to palm beach is a great visit! The employees are always friendly and in a great mood
August 9, 2016
Always an enjoyable experience . Staff is always friendly- wait times are brief. Cleanliness is on point. I drive 40 min to tan. Not because I don't have plenty of choices where I live, but because his is worth the cost, and drive! Been coming for 3+ years now! Keep it up PBT'
August 4, 2016
August 4, 2016
August 1, 2016
With the changes in store hours, I'm unable to come into the salon as often as I used to. I've been a member for over two years, and I'm concerned I may no longer be coming back. Will the hours stay later? Or is this a permanent change? Thank You
July 27, 2016
staff is always friendly
July 24, 2016
The girl who assisted me was very helpful. Showed me what to do to get best results. I got the versa spray tan with 2 applications.
July 21, 2016
I enjoyed my experience with the girl at the counter that helped me, I believe her name was malise. I bought a lotion from her and she was super helpful and answered all my questions. However, as I was waiting for my bed the manager was behind the counter complaining about her employees and how one hadn't called her back yet. I think that is an extremely unprofessional thing to do and completely turned me off from returning to the Churn Creek location. Problems with employees should be handled behind closed doors so customers don't have to hear about it. I usually tan over at the Placer location and I love all the girls there, but today I decided to try Churn Creek as I was already on that side of town and it was definitely a mistake. I won't be returning to that location because of the unprofessionalism from management.
July 20, 2016
Sometime it seems as though there isn't enough staff but other than that I love it there!!!
July 19, 2016
This is the only place I will tan. Love it.
July 18, 2016
Always friendly and welcoming! Very clean equipment always clean and updated!
July 17, 2016
Unhappy with the membership. If you don't use the one tan you receive with monthly membership you lose it. If you go in two days after the 30 days you lose your free tan. It should go into your account and is not right. They have your money and could care a less.
July 14, 2016
The woman who enrolled me into the Palm Beach tanning program was helpful & very friendly. I would only make 2 recommendations; First I'd make sure employees clearly detail how the first 2 month payments work. The way she explained it to me was very unclear & I am still a bit confused as to why I paid $52.95 when the monthly tanning price for the silver beds is $21 & the second month was prorated to $17. Even with tax, the math just doesn't add up. I'll stay for a couple months & see how their accounting system works only because my tanning salon has summer hours which means they're opening at noon, which is too late for me. For now, I'm already unsatisfied, mostly because the associate was unable to explain after I asked a couple times in a couple different ways, where the fees are going. She simply repeated to me the same answer; "the first month must be paid in full & that cost is $21. The second month will be prorated instead of the first because we do it backward here. The prorate cost is $17". I get it, but we're still shy a few dollars. WHERE ARE THEY GOING?!? Second, the associate assured me Palm Beach has the cleanest beds in town. While people like to make this claim, I've been with my current salon for years due to the fact that most salons don't live up to this claim. Palm Beach put me in a clean-on-the-bottom bed yet the top of the clam shell clearly had lotion/body smudges from someone else. This leads me to believe the beds are unsanitary. No one wants to lay in an unclean bed.
July 14, 2016
I love churn creek Palm beach. Most the staff is super friendly. There is one girl there who's at the front sometimes who doesn't smile as often as the rest of them but she is still nice to people just not as welcoming. But over all everyone is always so attentive!!
July 14, 2016
I enjoy Palm Beach tan all the staff is very pleasant and eager to please the customer I think you should offer a bottle of tanning lotions for customers that have been there for a year
July 6, 2016
Friendly staff. They always recognize you are there and apologize for any delays. Always let you know of any upgrades without pressure. The facility is always clean and pleasant. It is comfortable and private. As a 60s plus person it is nice to feel welcome by young people.
June 29, 2016
Tanned at Placer location, Heather was great!
June 20, 2016
Love to tan here....bed 10 is my favorite. The staff is always so friendly..
June 11, 2016
Friendly staff. And clean salon.
June 10, 2016
June 10, 2016
I really like Palm Beach tan but I don't like that my friend Paulette West signed up together.to make a long story short we both paid our dues late because we got paid after due date somehow they lost record of her payment of cash and said they had no way to retrieve it and wanted her to pay again before she could tan they couldn't explain why mine posted her didn't and couldn't go back and find the records therefore she quit going there that part of your company I don't like or understand
June 5, 2016
June 4, 2016
I love Palm Beach Tan! The service I get is always top notch and I never feel uncomfortable going there. My needs are always met, whether its for a quick spay tan for my competitions or a long lasting sun bed tan for the summer, I never walk out those door unhappy!!❤
June 4, 2016
The girls are always so sweet. Sometimes the line waiting to check in is ridiculously long though!
June 4, 2016
All the ladies are great:-)
June 3, 2016
You ladies are great at the placer location very friendly and remember you
June 2, 2016
Always very helpful and polite.
June 2, 2016
Need more people working its always super busy! And need another stand up bed theres only one
May 29, 2016
The beds are very nice, the business is always clean. One thing I don't like is being asked every time I come in Do you have any fun plans for the weekend or day? To me that is personal.
May 28, 2016
Randi is amazing!!!
May 27, 2016
Super friendly, always a pleasure to tan there
May 26, 2016
Staff is very pleasant and facility is always very clean.
May 23, 2016
I have a very pleasant visit every time I come in... Your staff is wonderful
May 23, 2016
It has been a good place and I like it!
May 22, 2016
Super clean , super nice ! Fantastic tan !!
May 22, 2016
I think there should be online ap notifying when your 24 hrs is up and you can tan as well as telling you of any in store credit and current promotions
May 17, 2016
Staff is friendly and helpful. Business is always clean.
May 16, 2016
Always clean and friendly
May 15, 2016
Everyone is always nice and I have always have great service.
Thank you for having nice employee
May 13, 2016
Everyone is always so helpful and nice. Today when I came in Bill helped me and showed me to my room and was very kind!
May 13, 2016
I love tanning at palm beach
May 12, 2016
Amazing service
May 12, 2016
always friendly staff
Rachel does an outstanding job
May 12, 2016
Always clean and always nice, professional customer service.
May 11, 2016
Great
May 9, 2016
I initially walked in 2 days before I signed up and was assisted by a wonderful woman named Randi. She was very polite and positive during our entire contact. I left with some information about the different packages and said I would come back when I had more time.
Prior to coming back in the second time, I was sent an advertisement regarding a first free month of tanning and I brought this email-ad into the location and asked the consultant about it. She simply said it was only for the smaller package beds and could not make any accommodations for a higher package. I still want to get some color, so I signed up with the gold package; however, I might have been more apt to sign up for the premium or diamond package if she would accommodate or offer something in regards to the ad I located. I will probably use this location for about 2 months and then freeze my account.
May 6, 2016
Everyone is so nice and helpful!
May 6, 2016
Great customer service
May 6, 2016
Grest customer service
May 5, 2016
May 4, 2016
Such friendly associates, super helpful and knowledgeable
May 2, 2016
Amazing salon. I love it.
April 29, 2016
Staff is very knowledgeable and beds work great:-) I also love being a member and have you sending my promotions !!
April 26, 2016
I enjoy coming in for my tan. It's always friendly clean and even when bissy . I always seem to get in pretty quickly. Thank you for great survice
April 26, 2016
Always friendly and clean, the process is so easy and love my color!
April 26, 2016
Awesome location!
April 24, 2016
April 24, 2016
April 22, 2016
The staff is always so friendly and remember my name! I wouldn't go anywhere else!!
April 22, 2016
Very frustrating when you pay for an advanced package monthly yet are continually bumped for people who purchase a one or two time upgrade from a lesser package. Over all friendly staff and appropriate cleanliness.
April 20, 2016
I'm always greeted with a smile! I feel wonderful when I leave. I love my experience, and I can't wait to return.
April 18, 2016
As always, friendly and clean facility. Thank you!
April 17, 2016
Every time I walk in your employees make me feel important
April 17, 2016
Every time I walk in your employees make me feel important and important
April 15, 2016
I just wish there were mirrors in the tanning rooms so I can check my hair.
April 15, 2016
Always fantastic prompt service
April 15, 2016
Friendly employees, clean beds :)
April 15, 2016
April 14, 2016
I love this place!
April 13, 2016
Love tanning a pbt facility is always clean and comfortable .
April 12, 2016
Everyone is always so nice I'm always willing to help
April 11, 2016
The girls are always friendly and helpful and let me know about the current specials and promotions
April 11, 2016
April 11, 2016
I love the girls that work there! What a great crew you have at the Churn Creek site.
April 11, 2016
Very polite employees and very clean facilities. Thank you very much for always making me feel welcome.
April 9, 2016
Everytime I have gone into the shop, everyone has been really nice and super helpful. Also I get in quick and everything is clean! That's very important to me.
April 8, 2016
A few concerns.. I made a payment change before the 25th ie. debt to Cr. Visa..I am being charged one on my debt and 2 memberships on my Visa. When I explained at the counter I was told that she could not see anything about the billing, ? anyway now still an on going thing. (not good) I understand things happen but when it comes to billing and money..mine and yours we need to make it a priority not an....well have to wait till the end of the month thing???? I have my statements to show you!!!!!!!!
April 6, 2016
Great place to tan! Always clean and everyone is friendly.
April 6, 2016
April 5, 2016
Always busy. Only one stand up
April 1, 2016
She upgraded my account for 30 days very helpful
April 1, 2016
I love comeing here an tanning every one is so nice an friendly.
March 31, 2016
My compliments to whom does the hiring. a gal with a beautiful smile at the counter helped me when I decided to lift my hold on my account. She welcomed me back, reminded me of my tan dollars. I asked about the tattoo stick, she got one from the back for me and went over how to use it. She offered an additional towel to cover my tattoo while I tanned. When I returned to tan again a few days later the same gal helped me . She remembered me and offered a towel again. Very good customer service .
March 29, 2016
I love #PalmBeachTan
March 29, 2016
I absolutely love palm beach! I've been coming for years & I always get the best service each time. The staff is so friendly, the salon is clean & I feel welcomed each time. And the color makes me feel awesome :) thank you!
March 29, 2016
I love it here
March 26, 2016
Great, except my wait was long and I turned orange in a few places. $35.00 to be orange is not a fun way to spend your cash.
March 25, 2016
March 25, 2016
It's always a great time. I love coming in to go tanning it's the best part of my day!!
March 23, 2016
The staff is friendly and knowledgeable. The location is always clean.
March 22, 2016
Just started tanning but so far so good
March 20, 2016
The employee didnt offer much knowledge about the 4 lotions she pulled down besides the fact she liked the smell an feel an what the prices were. She didnt describe the scents, or bronzers, or skincare benifits. Ive worked in tanning before an its sad to see such an un-knowledgeable representative, Especially when price wasnt a factor. I ended up sticking with a lotion ive had before an gave up on looking for something better. I know this company has better standards then this transaction.
March 19, 2016
Best place to to tan ever! Hailey is the best!!
March 19, 2016
March 19, 2016
March 17, 2016
I love it
March 16, 2016
Associate very nice and professional and I appreciate the cleanliness of the salon.
March 14, 2016
The staff is always helpful
And kind
March 14, 2016
Sunday afternoon, shop was busy, the girl behind the counter (Hailey) was dealing with a customer but deftly greeted us as we entered while processing the customer in front of her at the same time (can you say multi-task?) When it came to our turn, she gave us the same level of attention, yet managed to keep those who had been waiting before us for a room apprised of their progress with a quick "were cleaning up that room for you now (with their first name) or "room 3 is ready for you now (first name) Any customers leaving were given a "have a great rest of your day (first name) as they left Her ability to deal with multiple customers while making each feel as if they are the only one is a great asset to your company
March 12, 2016
Great job to Whitney very helpful and so full of life!!! Keep up the great work!! Everyone has an upbeat attitude that is just contagious!! Couldn't ask for a better way to tan! Thanks palm beach and tan
March 12, 2016
I think the time between tanning should be 20 hours.
March 10, 2016
The girls are very pleasant and upbeat. The environment is very clean and relaxing.
March 9, 2016
I love this salon and the beds however I've had several billing errors that haven't been corrected quickly. Also in the evenings the salon is very busy and doesn't seem to be enough employees to handle the rush. I enjoy tanning here and will continue to do so.
March 7, 2016
Staff is always friendly and they make sure my wait time is as short as possible. Salon is always clean and looking nice too.
March 5, 2016
Now that they are fully staffed again it is a joy to go.
March 5, 2016
March 4, 2016
March 3, 2016
I have the Platinum or Diamond Membership, now I can't remember. Two things.
1. Not enough instruction on the beds. I can not get the music to work on some. Can not turn down the face tanner on others. I was shown how to use the very first bed used, room 10 and then none of the others. I work and need to come in later in the evenings. Usually only one girl working there running around like a chicken with her head cutoff because she is so busy trying to clean, run the front, etc. Sometimes two, but even then it is the busiest time of day there after everyone is off work.
2. Can't seem to talk to a manager like I was told I needed to. Why? Because one evening I came in to tan and looked at lotions as mine is getting low. She shows me a few. I decide on one. I tell her I get emails and coupons all the time, but do not have my phone on me, should I wait? Is there a current coupon I can use? She says no there are none, that one just ended last week, so no use waiting. I get home and open my emails that night and sure enough, there is an email with a coupon for 25% off lotion. The next day I tell a different girl my problem and she says she will make note of it on my account, but a manager will have to fix the difference, they are not allowed to. Each time I come in I ask for a manager, never one there. Nor has a manager fixed the problem.
Very discouraging considering the amount of money I pay per month to tan.
March 1, 2016
Attendants were helpful
February 24, 2016
Clean and fast service. Also friendly and some really amazing people who work there
February 21, 2016
Good experience overall ... Great knowledgable staff ... I was disappointed that some coupons I receive ( such as upgrade ) are only good if I am a new member or reactivating ... I don't want coupons or emails I can't use or do not apply to me ...
Overall I enjoy being a palm beach member ...
February 19, 2016
I love the end result, the staff was very friendly from the moment I walked in and helpful and the room was clean and well stocked. My experience was terrific overall.
February 18, 2016
Nice
February 17, 2016
Friendly, helpful staff. Clean salon.
February 16, 2016
Great experience always very friendly very clean
February 8, 2016
I do love the quality of my tan and the tanning products sold in stores. It is always very packed and there are often long lines. It seems like they go through a lot of staff members at my local store so it's hard to get people who know what they are doing on the computer side of things.
February 7, 2016
Could not figure out my issue but still fine customer service
February 2, 2016
Service was fine. Reps were friendly. Nothing negative. But nothing exceptional to mention.
January 31, 2016
I have always had very good service. Everyone is nice and the salon is always clean
January 31, 2016
Clean store. Friendly staff. Needs a little help with understanding what the package includes though. Gave me the wrong information
January 29, 2016
I love the customer service. Even when an employee doesn't know how to do soemthingorbanswer a question they try their best to figure it out. :) love coming here
January 29, 2016
Great staff, Ashley rocks... You've got my business...
January 28, 2016
Always a pleasure to be greeted with such warm friendly people
January 28, 2016
I love tanning at palm beach. Everyone is nice and informative and it's very clean!
January 28, 2016
It seems like there is constantly some problem with overcharging my card for something I haven't agreed to pay. The girls are always very sweet and they keep the rooms spotless.
January 27, 2016
You guys have the best customer service every experience with you guys is a good experience!
January 27, 2016
I have really helpful friendly people who help me unfortunately I just have had super bad luck with the equipment constantly not working properly. But everyone has always be apologetic and tried to help me
January 26, 2016
Everyone who works there is wonderful and helpful, I think Kira is her name but she is awesome! (Blonde with glasses) very insightful
January 26, 2016
Super friendly & helpful staff. Clean salon.
January 26, 2016
Palm Beach Tan's facility is always clean, and has pleasant personnel working at all times.
November 14, 2015
Great service. The girls are always so sweet and helpful.
November 7, 2015
New employees are not as friendly and social as the old ones from the beginning of the year.
November 7, 2015
I really enjoy going to PBT! The girls are always very friendly, everything is very clean and sanitized, and the bathroom is always stocked.
November 6, 2015
They girls at the front desk are always happy and upbeat makes its nice ever day when I go in there.
November 6, 2015
Welcoming and friendly staff - always ready to make sure my time at PBT is effective, fun and fast. Love it.
November 5, 2015
Love the spray tans. I only wish they had better package prices
October 4, 2015
Wonderful very helpful staff. Great beds, clean and organized
October 3, 2015
October 2, 2015
Most staff is very helpful, friendly and knowledgable about the salons products. I love the salon in general but once in awhile I have had bad experiences with certain staff or long wait times.
October 2, 2015
I've been a patron for almost 4 years and love it! The staff is friendly the facility is clean and the bulbs are changed regularly. I can't imagine going to any other place.
Recommendation: As a convenience, it would be great if we could manage our accounts on line. For example, upgrades, change payment information, addresses etc. Could this be an option in the near future?
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