June 23rd 2021
Madi helped me and she was fantastic! She made sure to make me feel comfortable and prepared. She is the BEST for spray tans!!! ❤️
January 7th 2021
Palm Beach Tan seems to be a large chain that has run all the Mom & Pops Tanning Salons our of business because there doesn’t seem to be any other places to Tan. But they have very clean, modern facilities & their staff is very knowledgeable about the latest products. Good specials too!!⛱
August 20th 2020
This is by far my favorite salon to go to! Alyssa always gives the best customer service. I always look forward to seeing her when i go! The salon is always clean and i never have to wait and someone with an autoimmune disease i never have to fear or worry about if the room is clean and sanitary Bc i already know it is! Thank you all for a wonderful job you do and for helping me achieve a wonderful tan!
June 21st 2020
Friendly staff, great place to tan!
September 21st 2019
Very clean, amazing customer service. Was a member for over two years. If I didn’t leave the state I would still been a member.
September 1st 2019
Better.....girls are friendlier than before.
July 26th 2019
The staff there are always friendly! Nice to go and get away from the stress of life just for a while. ?
July 7th 2019
My location is always very clean and the staff is so nice! They always answer my questions. I wish the tanning lotions were cheaper though, they are very pricey! Also, I am tanning on the platinum level and I feel like I am not getting very dark.
June 20th 2019
I have met the nicest and most knowledgeable people !Gregory is extremely knowledgeable and helps me a lot! Always happy and friendly !! Salon is very clean !
June 12th 2019
Staff is very welcoming. Beds are clean and building is comfortable. I would love more advice on the different beds offered and the difference of each one to achieve a great tan
May 15th 2019
Service is terrific!
April 18th 2019
The beds are great! It's a great environment, peaceful, smells nice, great music. My only complaint is the girl at the front desk. She is not friendly at all! I think she's actually the manager. A smile and kind words go along way!
April 9th 2019
Went into location to tan , had Birthday reward that I received on my birthday March 30 and was told that it had to be used in the same month. When asking how was I to know that I was told I didn’t have to have the coupon to use my birthday tan in March. Sorry as a store manager of Verizon I’m not aware of palm beach tans policy’s. Delivery of the message would have made the conversation better.
March 22nd 2019
I can only afford level 1 and they are fantastic beds!! I came from South Beach tsnning and I'm very impressed with PBT
March 19th 2019
Great customer service
March 13th 2019
it’s been great!!
February 25th 2019
Always able to come in and out, staff is super friendly!! Very clean!!
February 3rd 2019
Taylor makes every visit exceptional
January 22nd 2019
Brook is the BEST! She always knows my name and Takes care of me right away! She is so friendly and knows how to treat a customer.
July 11th 2018
It's very clean , the girls are always friendly, great location for me.
April 14th 2018
New place is awesome!
April 13th 2018
I always look forward to coming into PBT , it’s such a pleasure! The staff is incredibly friendly and helpful, the salon is clean and bright, and the beds are comfortable and relaxing.
April 11th 2018
Palm Beach is so clean and organized. I love tanning here. The past couple of years I've tanned via groupon in a tanning bed, and the experience was not very good. They controlled the timer up front and there were a few times that it wasn't set and I either had to call the front desk or get dresssed and go up front and ask them to turn it on. I was always rushed to get undressed and get my lotion on because the timer would start and I wouldn't be ready. I will definitely be telling people about Palm Beach!
April 9th 2018
Staff always friendly
April 6th 2018
Great! The faculty is super helpful and the facility is always perfectly clean!
March 20th 2018
All employees are knowledgeble and pleasant to deal with.
February 27th 2018
I definitely love all of the options offered at PBT and the tanning experience in general! My only struggle comes from the hours of operation in addition to the 24 hour tan law. I would love to see longer hours of operation.
February 1st 2018
I went to the Harris Teeter Blvd location. Taylor was great. She is an asset to your tanning salon. Very helpful, and made my experience great. I am looking forward to tanning with Palm Beach Tan.
January 11th 2018
love it here
December 14th 2017
Taylor has a great attitude and awesome customer service skills. She goes out of her way to make you feel like a valued customer.
November 29th 2017
Im confused as to how I pay $40 a month for unlimited tans but still every time i go in for a tan I pay at least $17 each session...
November 1st 2017
Brittany is amazing and very helpful
October 17th 2017
PBT is very good. Excellent facilities and the staff are very friendly. What you need is a more varied plan structure. More levels, more plan price options.
July 12th 2017
Store manager helped pick out spray tan products. He was very friendly and patient.
July 3rd 2017
Average. Went in to cancel my service but the lovely girl behind the counter convinced me, a grown man, to get a spray tan. I am now currently orange.....
May 24th 2017
I've been going to PBT since before it was PBT. I noticed this year that the bulb in the beds don't seem to be as effective as they usually are . IT is very disappointing.
April 27th 2017
As a rewards member of many years I use the mystic spray tan, however this year is the 2nd time in a row for my birthday you offer me a free sunbed and will not offer me a free spray tan, I would really appreciate one free spray tan ($5.41) credit for dark & mochoa, to be used towards my next visit. Thank you for your consideration.
April 25th 2017
Taylor makes every visit a special treat. She keeps me informed on all new products. Sge is an asset to your company.
April 20th 2017
I LOVE my tanning salon! Every time I walk in I'm treated as a person and not just a customer. I never have to wait to lay in a tanning bed, it is always clean, and I'm always greated with a smile. I always look forward to my tanning session!
April 15th 2017
Alex answered all of my questions and she made me feel extremely comfortable with the mystic tan.
April 12th 2017
Lotion prices are extremely high
April 12th 2017
Great clean place
April 11th 2017
Everyone is always so nice, especially the manager Taylor, very helpful and always willing to help with my questions
April 9th 2017
I love tanning here! There are always specials going on, and they are open at really convenient hours, so I can basically tan whenever I need to.
April 4th 2017
I typically always have a great experience when visiting PBT.
March 2nd 2017
Everyone is always very friendly & super helpful there...I've never had a bad experience...always excellent customer service:)
March 2nd 2017
The tanning beds are always clean and kept up well and the people that work there are so nice! I love going!
February 23rd 2017
The last four times I have gone into the Grande Promenade location, the mystic machine has been broken and I have not been able to spray tan for the past month. It frustrates me that I pay for a membership, monthly, but can't even use what I am paying for. Very disappointing.
February 15th 2017
Everyone is always friendly when visiting. Tge beds are very nice and I love you upgrade opportunities given and special offers!
January 24th 2017
I started coming to PBT about 2 years ago and have loved it ever since. The beds are always so nice and clean and the staff is always so friendly. The staff always knows the best advice to give if I ever have a question about a product or which bed I should try.
January 16th 2017
I think you should have the $10 spray tans twice a week or at least bring the once a week back on Mondays.
January 4th 2017
Love Palm Beach, been with them for several years and have no complaints!
December 30th 2016
Taylor has amazing customer service. She is very knowledgeable and always her suggestions are perfect.
November 20th 2016
Added a bunch of things to my purchase without asking me or giving me the prices. Guaranteed the value of certain products and after my spray tan I looked like an oompa loompa.
November 1st 2016
I had 2 different promos that were emailed to me as a stay n save member. The girl working had no clue as to how to ring in the promos and just kept telling me what she had on her register screen
October 28th 2016
Enjoy the salon, all associates are so helpful. I like that they know me by name and what I am there for. Thanks
September 16th 2016
always a pleasure to come here - seems the mystic is in great operating condition
September 7th 2016
I am not from the Charlotte area but I just recently moved here for school. I used the PBT in Winston for spray tanning and purchasing tanning lotions and loved it. I absolutely LOVE PBT in Charlotte. The girls are so sweet and informative about everything. There is never a wait when I go in, I always get the bed I want. The price is great for a student for what you get (beds are high quality, MP3 Players in most, if not all, of the higher levels, shoulder and side tanners, mists, complete control of the machine, etc.) a little pricey for regulars but it's definitely worth it. I trust everything about PBT as I've seen them change out towels and goggles in the rooms and I've also watched them clean the beds myself. Couldn't ask for more here!!
August 16th 2016
The staff is professional and knowledgeable of the services that their facility provides. They recommend what is best for the customer.
July 27th 2016
Went in around 7pm last night and no waiting, in and out in no time.thanks for all you do.
July 1st 2016
I really enjoy your University location. Everyone there is so nice and friendly. I also appreciate that the store stays open late for us late night people. Keep up the great work!
June 15th 2016
Please create different music and extra station options if possible for stand-up tan room #18Always a friendly staff !
June 5th 2016
I was over charged 2 months. When going into salon no one greeted me for several minutes and didn't seem very trained. Even though I hadn't been in for over a year the clerk didn't try to explain any of the current options available. I had to ask her to show me how to use bed. She did not explain that there were differences in them.
June 1st 2016
Very welcoming group of young professionals. Impressed with knowledge of equipment and programs that they have to offer. Answered all my questions without hesitation and had extra information and advice during tour. Facility is very clean and maintained. I was a customer many years ago and glad I have returned.
May 30th 2016
The ladies are very helpful. However I think it's a safety issue to allow only one young lady to work the evenings without anyone else.
May 5th 2016
Prices should be more reasonable. Love the staff. Facility is clean and comfortable.
April 28th 2016
I recently moved to Greensboro from Charlotte and was so excited that there was a location here. As soon as I walked in I was greeted with a smile! Everyone seems friendly and knowledgeable. I look forward to continuing my tanning with Palm Beach Tan!
April 25th 2016
Out of baby wipes for pre spray tanning and after spray tanning to wipe access off hands
April 15th 2016
My services are usually pretty good. Last night, though, they were not. The lady behind the desk was cold and appeared irritated with my questions. I left my lotion at home and did not want to purchase a 10.00 packet, I am guessing she did not like that. Just not pleasant experience.
April 9th 2016
Everyone is exceptionally nice and helpful. If they think that the person in front of me is going to need time to decide they'll call me up to sign in so I don't have to wait. Always knowledgeable and let's me know when there's discounts or specials. Another major plus is the amount of beds and cleanliness.
April 6th 2016
I think the people are really nice and so are the beds
March 19th 2016
Stop trying to sell me lotion every day I come to tan. It's getting to be intrusive.
March 15th 2016
Very clean center n very nice employees a pleasure to tan there.
March 11th 2016
Everyone is so friendly
March 7th 2016
I came in 3/6 at noon (the grand pramanade location in Charlotte). I cannot remember the name of the girl who helped me, but she did an amazing job. She was very patient answering my questions and very thorough and detailed explaining things. Excellent customer service!
March 1st 2016
Every time I go in, the employees are super friendly and helpful if I have any questions. I am always aware of specials going on as well.
February 24th 2016
My expectations were blown away by the amazing service.
February 21st 2016
Staff is friendly, I think there has only been one time that I ever had to wait for an open bed. Love the free upgrades and incentives every now and then. Definitely keeps me coming back.
February 12th 2016
Nice place...friendly staff ,
January 29th 2016
Good service, clean beds and rooms. They can be a bit pushy on lotions and products but they're doing their job.
January 28th 2016
Everyone is very and helpfu
January 28th 2016
The staff is extremely friendly. They know their clients and try to make the experience a personal one. They are always pointing out specials but not pushing them on you. I am very pleased with the store employees!
January 27th 2016
Extremely friendly staff that are responsive to my tanning requirements.
January 26th 2016
Staff is always friendly and educated
January 26th 2016
Very rarely have I not been happy with PBT. Every time I go in I'm greeted with a smile. The staff is generally very knowledgable. There's always a bed open. I've only had to wait twice for a bed. The only complaint I have, which is pretty minor, is that I get asked every time I come in if I need lotion. If they took the time to look at my history they would know I've spent hundreds of dollars with them and will tell them when I'm ready to buy lotion again. Maybe if management would train staff differently this wouldn't happen. Other than that I love PBT!!