June 5th 2020
It was awesome as always ❤
May 24th 2020
Awesome people, they are so kind and help me. The spray tan really looks good, and they can make the ten special for my skin tone.
May 13th 2020
Skyler and McKenna were great! They helped me with all my questions and were very professional with great customer service skills. They were very friendly and very easy to talk to! Great experience! I look forward to seeing friendly faces again!
September 11th 2019
Staff is wonderful! Love the Mystic Spray Tan.
August 20th 2019
The person who signed me up was so friendly I just had to join. I had been going to a competitor in town but once I interacted with the person at the store on 168th & Harrison in Omaha NE I had to switch to pbt. She treated me like family.
August 19th 2019
Abby at 168 and Q is so friendly and helpful. Never pushy about sales. Always greets you with a smile!
August 4th 2019
I mostly have enjoyed my experience. My only complaint is that some of the staff can be very pushy about products. I am guessing that they are paid commission for what they are able to sell? I understand the value of using lotions and other products but I don’t need to be prodded and condemned each time I tan for not having the best product available. When certain people are working I want to turn around and walk back out and come again when a friendlier, non-pushy staff member is working instead.
August 1st 2019
The staff is exceptionally friendly, accommodating and professional. The rooms and tanning beds are first class, clean and comfortable. The products, lotions, etc., are superior and work well. I'm a very happy customer!
July 31st 2019
Just a very friendly store with friendly staff. Helpful if needed.
July 26th 2019
Maddy at 168 Q location is phonomal!
July 22nd 2019
The store is always clean & the staff is almost always friendly & helpful butI wish the cool mist sprayers worked all the time.
July 18th 2019
Always friendly staff.
July 7th 2019
Professional, informative, and friendly staff. Clean, updated, private, and relaxing rooms and beds. Excellent service!
June 18th 2019
I was in last week to 168 and Q and I was just about to start the bed and received a call from the front desk that the computers were down and I wouldn’t be able to tan. I was not offered a comp of any kind as I have in the past and it was even the store leader that assisted me. However, at this location I cannot say enough good things about Abby and Antonio, they are wonderful and always friendly and have smiles on their faces!!
June 8th 2019
Abbie does a great job. She is informative of new products/promotions but does force it.
May 14th 2019
Love the atmosphere always friendly staff and clean. One thing I do not care for is when I get hounded on every visit to buy lotion if I need lotion I will ask. I like to know about the promotions going on but don’t want to be asked on every visit about lotion I’ve been tanning here for 10+ years I know the ins and outs of lotions. Thanks
May 9th 2019
I love the staff and my tan looks amazing.
May 7th 2019
Always great friendly and helpful
May 5th 2019
Love Abby! She’s so friendly, remembers my name even though it can awhile between visits. However, that salon is always way too hot, there is a major lack of air circulation in the rooms. The fans always shut off on the beds when time is up causing even more lack of circulation.
May 1st 2019
Staff is always polite and the salon is clean
April 25th 2019
Most of the girls are very professional and helpful. Today the girl gave me some tips on the primer I recently got that I was unaware of when bought. Also she let me sample a lotion which is nice to see how the other lotions work without spending all the money and not liking it.
April 17th 2019
April 15th 2019
Hannah was super knowledgeable and friendly!
April 7th 2019
quick and friendly service
March 31st 2019
The girls are always so helpful and kind!
March 24th 2019
Everyone is awesome and shop is always super clean. Great spot!!
March 23rd 2019
Moegan always does a great job. She remembers me and suggests products but isn't pushy. She is definitely an asset.
March 22nd 2019
Your staff is always cheerful and most of them know me as soon as I walk in.
March 16th 2019
Very clean. Nice people Informative
February 28th 2019
Morgan is the best!! She’s always so kind when I come in to check in and tan and always does her best to remember my name. She is professional and extremely kind and very helpful whenever I want to do something different with my tanning plans!!
February 19th 2019
Seem to always know my name and get me checked right in
January 16th 2019
you have finally got good employees keep them
December 28th 2018
Things have really improved at the various salons that I have been going to. The employees are great to work with. This is a much improvement from the past. Please keep the employees that you have. I have been going to 168th & Q and 144th & Center locations. 108th and Maple has been great improvement also, the employees are great. Still smells like a musty locker room or sewer gas at times but I am starting to think that that is just how is it. I do know that this just started the last couple of years was not like that for the first several years that the location was opened.
December 25th 2018
Need to have the new platinum beds in more than 168th center Omaha
December 12th 2018
168th and Q has been a big improvement. you have great people working there now, keep them.
December 9th 2018
Always friendly and helpful. Fun to chat with before tanning. Offer good advice on products
December 5th 2018
Always friendly staff. Rooms clean. Nice warm fuzzy feeling.
November 4th 2018
Everyone is always friendly, polite and very helpful !
April 26th 2018
Salon was really busy but the staff was on top of cleaning beds. Nobody likes to wait but I only sat a few minutes. Friendly staff
April 18th 2018
Very accommodating, friendly and knowledgeable staff !!
April 8th 2018
MUCH BETTER THAN THE CUSTOMER SERVICE THAT I RECEIVED IN THE PAST.
April 6th 2018
Love my location ex exceptional service
April 1st 2018
Helpful receptionist-very knowledgable
March 29th 2018
Staff is always friendly and always remembers my face.
March 25th 2018
I walked in the afternoon of March 24 for my first visit to a tanning salon. Not having any knowledge of the process and how the system worked the two young ladies working that afternoon were extremely helpful. Alexis walked me through the different plans and showed me the difference between the beds. Based on her recommendation and information she shared I chose a program which best fit my needs. They were out of a men’s lotion and even offered to drive over to the 144th/Center location to pick one up while I tanned. Very nice & friendly associates.
March 8th 2018
Liliana was the one that helped get me signed up! I haven’t been tanning is about 4 years and the cleaner always messed with my skin. Liliana was very helpful teaching me how to use the bed, making sure I didn’t go too long since I haven’t gone for so long, and she whipped down the bed with water since the cleaner used to mess with my skin. She did an amazing job!
March 4th 2018
Fantastic. The staff at the location I go are super friendly and helpful!
March 1st 2018
I was greeted as I walked in. The lady explained everything to me and was able to answer all my question. Very clean atmosphere.
February 28th 2018
Bree was great to work with and was very knowledgeable.
February 27th 2018
Everyone has been great and enthusiastic
February 22nd 2018
we were in AZ. went in to get a spray tan (46.00) and must not have been right as she did not have any color.Yesterday-Omaha. waited almost 25 mins to get into a bed. only 1 gal and 7 people in line
February 21st 2018
Clean environment. Cheerful staff that always makes you feel good. And I almost always get the bed I want.
February 9th 2018
Nice warm room, friendly staff, clean environment. Sidewalk right outside the front door was a little icy and slick!
February 7th 2018
Good, a little pushy with sales and products to get the higher one but I’m sure that’s the way for them to make some money
February 3rd 2018
January 25th 2018
Staff is always so kind and helpful !
January 9th 2018
As always experience positive
January 9th 2018
Thinks are going great. The locations that I have been to in the last 30 days has been pleasant. I just wished that we still got one free upgrade each month like we did with Ashley Lynn's. Just a perk for being a customer for a long time, I have been going there since 2000. Would be nice to get appreciated.Feel that at times all Palm Beach cares about is the almighty dollar and how much can we make off of the customers
January 1st 2018
Always friendly and helpful
December 8th 2017
Doing a great job, however, there is always room for improvement. the 96th & Q location needs some attention
December 7th 2017
Got the bed I wanted and Amanda was pleasant as always
November 30th 2017
Sales people were friendly, quick service
November 30th 2017
Love 168th and Dodge
November 22nd 2017
Associates are always pleasant and very helpful.
November 15th 2017
The staff is very friendly!! Everyone is always very helpful to me with choosing the right products to use! I'm happy that they inform me of any free upgrades, promotions, and discounts! Best place I Have ever tanned hands down!!!
November 10th 2017
Associate provided enough incentive for us to stay with PBT. Very pleasant and customer focused.
October 25th 2017
I had a very pleasant experience. She was very helpful and very knowledgeable. She went above and beyond out of her way to help me and to figure out the best package and products that would suit my needs. I would go back every time to this location knowing that I would get this same person to help me.
October 24th 2017
Just nice friendly people.
August 31st 2017
Would be nice if Palm Beach did what Ashley Lynn would do. When they had free tanning, existing customers would be rewarded with free upgrades for the same time period. they would also give customers one free upgrade each month because of taxes being charged on the account. Palm Beach appears to be out as the amighty dollar and not the customer
August 21st 2017
Everyone is always so polite and friendly. Nice products. Always clean
August 13th 2017
Always prompt and friendly
July 11th 2017
Every location I go to the staff is friendly and you don't feel rushed when you have a question. I especially enjoyed the 4th of July specials!
July 2nd 2017
Love the girls at PBT! They are always friendly and very efficient !
June 26th 2017
Initially I was looking for a new tanning salon as I did not like my current one with the price increases and rude staff. However I had a death (by suicide) in my family and was unable to freezeMy account. I was charged for 2 months in which I never stepped foot into the salon. I was only able to tan by paying for these 2 months first. I would have expected some type of understanding given the circumstances. Otherwise I like the salon.
June 25th 2017
I always have a good experience at my PBT! All the gals are get kind & helpful!
June 22nd 2017
sometimes it seems that all you are after is the $'s. not all beds are the same at all of the salons. some of your people are the real professional. people were more friendly when ti was ashley lynns
June 18th 2017
I really enjoy coming as everyone is so friendly.
June 5th 2017
The associates at the front desk are always friendly. The place is always clean. However, When I upgraded my account-can not always get into an upgraded bed.
May 21st 2017
Always a pleasure!
May 18th 2017
OVerall a good experience. However, it's very annouying when they are trying to sell something to me every single day!
May 17th 2017
Everyone at the 168th and Q location is always very kind and helpful!
May 15th 2017
The girls are always so nice!
May 1st 2017
Purchased two separate promotional upgrades and the misters were out for every session. I mentioned it to the attendants on duty after the second time out of four times but this feature (which is a one nice to have because the higher beds are hotter and I paid for an upgrade) is obviously not kept up with. I let a different attendant know the last time and she sort of reacted as if I was being rude. I was just letting them know!! Not sure I'll purchase an upgrade again.
April 19th 2017
The staff was very pleasant. The average stars came from the quality of the bed. Bed #19 was popping and cracking the entire time. Very annoying.
April 14th 2017
Great people...great experience...every time!
April 13th 2017
April 10th 2017
I upgraded to diamond status because the spray tans are included at that level. But I still paid $20 for "additives." Can you get a spray tan at Diamond level at no extra charge?
April 10th 2017
I came in to start tanning for a wedding & I had not been tanning in years. The associate helping me was very patient with all of my questions & explained things very well & got me into an ideal package for me without over spending. Very much appreciated!
March 31st 2017
March 11th 2017
Just enjoy the time spent.
March 6th 2017
The fans on the level 1 tanning beds need to be cleaned. I don't like turning on the fan only to have a it blowing dirt/dust all over me.
March 4th 2017
The manager at my PBT location is great! Always kind & greets you with a friendly smile! Always clean too!
February 22nd 2017
Everyone is always super nice and helpful. There is almost always a bed available that I would like to use. Everything is very clean and sanitary.
February 9th 2017
The staff is always friendly and helpful!
February 5th 2017
Excellent place to tan
February 3rd 2017
Great friendly staff at my PBT location! Always clean & available beds!
February 2nd 2017
I was a little disappointed when i unfroze my account yesterday that no one mention the sale going on this week.
January 30th 2017
The girl working was so friendly and helpful!!!
January 27th 2017
The tanning location I go to is great!!!! The girls are always friendly and remember you by name.
January 6th 2017
Friendly people. Clean rooms. Happy facilities.
January 6th 2017
Always excellent service.
December 31st 2016
December 29th 2016
Everyone is always kind and friendly at the Palm Beach Tan on 168 & Q in Omaha.
December 12th 2016
I wish that you would do like Ashley Lynn's did, give you one free upgrade a month. Also when you offer free tanning to new people, the existing people would get free upgrades during the same time. Seems that all Pal Beach cares about is making money and not the customer.
November 8th 2016
Good establishment, a bit on the pricey side but not a lot of other options in town to get the same variety of tanning options or locations.
August 20th 2016
Always friendly, clean facilities, knowledgeable staff! I will always choose plam beach for my tanning needs.
August 17th 2016
Good experience. Friendly staff. Nice beds.
August 7th 2016
Initially wanted to purchase another upgrade package. I was quoted a wrong price (a $20 difference) and ended up declining. When I declined, I was assigned to a dirty bed. I really hope that was coincidence
July 8th 2016
The sales associates are the best, they're so helpful. I like being able to walk in there and have them remember my name. They always answer my questions.
July 5th 2016
Always prompt service with a positive attitude. Have pretty good deals on a monthly basis. My only complaint would be that I paid to upgrade but when I go to tan all of the higher level beds are taken so I never get to use the upgrade that I PAID for....ugh! Otherwise, great place to tan!
June 28th 2016
Arielle is always helpful and positive, recognizing me upon arrival and explaining the different levels for me.
June 19th 2016
I have always had a great experience when I stop in to tan!
June 14th 2016
Very friendly staff-always have a smile on their faces and update you on the new promos
June 13th 2016
I've been a customer for a long time & haven't really had any issues until recently. The last few times I walked in I wasn't greeted right away. Instead of acknoledging my presence right away as usual, the employees took their sweet time. It made me feel unwelcome & burdensome to them. I realize these are only kids, but isn't there training on employee conduct & the importance of the customer? We keep the doors open, not them. Thank you
June 8th 2016
The staff is very hard working & pleasant. Keep up the good work!
June 8th 2016
The staff is friendly. Sometimes, you have to wait because there is only one person working. They need more bed runners to keep customers moving in and out.
May 27th 2016
I appreciate that I never have to wait for a bed
May 21st 2016
Employees are friendly and accomodating
May 6th 2016
The associate did not clean the bed very well
April 22nd 2016
Love the 10th and Cornhusker location. It is always clean and they are always friendly. They always answer any questions I have proudly and sell me the best products.
April 19th 2016
You guys have been great. Just need more beds. Hate waiting
April 16th 2016
Very friendly, great customer service
April 3rd 2016
Everyone is very nice and friendly and the salon is always clean.
March 29th 2016
The staff is fantastic, the beds are new and suited to any level. If you are looking to get started tanning for the summer or want that all year tan, this is the place for you.
March 25th 2016
Staff is always very friendly & kind & I am usually greeted by name. Salon is always clean & tidy.
March 25th 2016
The staff was very friendly, helpful, & knowledgeable!
March 21st 2016
The person who helped me check in at 96th and Q location was very nice. She had a big smile on her face the entire time.
March 12th 2016
Always willing to help and offer suggestions. Even recognized my birthday was that day!
March 12th 2016
February 28th 2016
I have never had to wait more than five minutes for a bed. 99% of the time when I walk in, I check in and walk into a room. Fast and easy service. Always clean!
February 23rd 2016
I really enjoy going to Palm Beach. All the girls are super friendly and they've given great advice on spray tanning!
February 16th 2016
I love it!!!
February 16th 2016
I haven't been tanning all winter and my mental health needed me to go, Ashley was kind and patient with refreshing my memory and helping me find the right bed for me for the right amount of time!
February 5th 2016
Arielle is always very kind and professional when I go to tan. She's extremely knowledgeable about all of the products!! I always appreciate her friendliness and remembering who I am when I come in. I feel like a very valued customer.
January 27th 2016
I have never had to wait for a tanning bed, and I'm always told about specials that are going on.
January 27th 2016
I feel like I never know what kind of welcome or attitude I'm going to get when I come in. Sometimes, someone is right there waiting at the computer asking how I'm doing with a smile on their face. Other times, I feel like I'm bothering them, or butting into their conversation with someone behind a closed door. I love all the beds except for 7, I really don't understand how it isn't embarrassing to use. The cracking on the glass makes me think that it's a really old bed and I wonder how long it's been used and when the last time the bulbs were changed. Majority of the time everything is great, these are just the things that I notice in my 20 minutes that I'm there.
January 26th 2016
Girls who helped me really knew what they were talking about and very friendly. Didn't try to pressure me into getting the highest package. That's happened to me before at other places and I leave. They asked my price point and helped me from there. Thanks!
January 26th 2016
Great customer service!
November 7th 2015
The staff at Palm Beach on 168th and Q used to be rude. It made it awkward to go in there, they were that rude. Now coming back there is new staff and they're amazing!! There is Ariel, and this other girl who is there a lot. They're very helpful and the most kindest people you could meet!! Thank you Ladies!!
November 6th 2015
Like to see wifi
October 3rd 2015
Your crews are always helpful and happy and seem to have a lot of knowledge on products. Even though I'm not always willing to purchase lotions. Love how they know my name and greet customers and tell us to have a nice day
October 2nd 2015
I enjoy the beds and the people. Thank you!