May 19th 2020
Very nice staff and helpful
March 18th 2020
Nothing is better than a sun-kissed spray tan!!!
March 1st 2020
I love this place! It's always so clean, the prices/packages are amazing and all of the employees are so nice. Shayna is incredible and goes out of her way to be helpful. She's the best!
February 12th 2020
November 17th 2019
Excellent place for those looking to sacrifice health for vanity.
October 22nd 2019
August 22nd 2019
Missy and Brittany are great. It’s sad to me that staffing is low. I also appreciate the sweet newest associate and her name escapes me. I was in the salon last evening and she is a wonderful addition. I’m glad the music is up and going. I didn’t think the ladies needed to provide music from their cell phones.My input is to take care of your staff that takes care of loyal clients.
August 12th 2019
The salon is always very clean. The staff exceptional!!!
July 27th 2019
The manager Missy. Is just great! She’s got great customer service!
July 4th 2019
It could be a little cleaner and why is there no music in the rooms? Remind me why I’m paying $70 a month??!?!!
June 29th 2019
I have been using palm beach tan for a while and I have never really had any issues.
June 22nd 2019
I love tanning and how clean it is. I’ve been a client for many years. I have met many lovely gals. It’s hard for me to understand why staff is moved so very often. That’s my big negative. I spent 40 yrs in the restaurant industry and never experienced so much movement. There are people like me that enjoy regular staff.
June 20th 2019
The salon is clean, friendly staff
June 17th 2019
The manager is great but employees need to be more welcoming. Don’t act like I’m bothering you.
June 9th 2019
I hadn't been there in a long time. They were patient, kind, informative helpful!
June 8th 2019
Love my Tantime!!
May 10th 2019
The manager is always helpful and accommodating.
May 10th 2019
Always clean, staff is super friendly! Lauren at the West Chester location always remembers my name
May 9th 2019
Live Pbt Harper’s. Awesome staff. Love my ladies live my color!!
May 6th 2019
The ladies who work at the Hyde Park Plaza store in Cincinnati are so great. They are friendly and always remember their regular customers. They are also honest in their recommendations for products. Sometimes I go to other locations, and honestly some of them have nicer beds, but Hyde Park is always my preferred location because of the staff.
May 5th 2019
Employees at this location are very friendly!!
April 29th 2019
Great Customer Service! Loved the Diamond Bed
April 16th 2019
My experience this time around has been much improved. Unfortunately the reason why I stopped using LA tanning was because the young lady was very rude.
April 14th 2019
Staff is friendly, it is clean, bulbs seem updated
April 9th 2019
I was disappointed last year that I was told I could not use the tan $$ I'd accumulated over the winter to purchase a 3 pack upgrade special you were offering. Additionally, your membership prices are too costly, especially given that there are more options available now at various gyms for ~ $20/month. Contrary to what one of your employees said last year, these places DO change their bulbs regularly & I'm able to get an awesome tan.
April 6th 2019
Had a great relaxed 12 minutes tanning. Needed the great color I get and needed to chill after a frustrating day.
March 7th 2019
Love the staff and their knowledge of beds, tan times, products. Beds always clean and ready to go.
February 21st 2019
Great time tanning. Always feel better when I leave. Missy and Emily are like friends to me. Really like having nice conversations.
February 6th 2019
Excellent tanning! Seriously made my night!
January 21st 2019
Emily was so welcoming when I arrived yesterday. We had a nice talk. My room was nice and ready. Had a great 12 minutes of personal tan time.
January 15th 2019
The convenience of all the locations
January 6th 2019
Needed to keep my beautiful color up. Had my 12 minutes to me and enjoyed my tanning. Got to chat with Missy and go on with my day.
December 20th 2018
I absolutely love my tan time. I get to talk to my girls and then chill and get a nice color.?
December 5th 2018
The staff is great and very knowledgeable. My only complaint is that for only having two diamond beds one needs new bulbs since October and and haven’t been delivered. Don’t understand this delay
November 18th 2018
Enjoy my 12,minutes of me time. Shelby,Cierra and Missy are wonderful
October 15th 2018
Had a wonderful tanning session.
July 29th 2018
Had a great tan as usual today. Hard to understand why the managers and and staff get moved so often. Kristen and Shannon and Nikki were a good team and I’m disappointed not to have them .
June 28th 2018
Always enjoy my favorite 15 or 12 minuets of my day. Totally love how clean and enjoyable it is. Kristen Nikki Shannon and new associates are always warm an welcoming!
May 27th 2018
Ive been tanning at Harpers PBT for 5 yrs. I love my experience each and every time. I was teasing wit Kristen that it’s my happiest place on earth. Don’t need Disney!
April 27th 2018
Always enjoy my tan time. It’s my 12 minuets of total relaxation. Not only is it clean. All the ladies are so welcoming. It’s like another family.
April 12th 2018
Very polite staff. Very clean facility.
April 9th 2018
Very helpful and informative
April 8th 2018
Always the best beds & convenience
April 2nd 2018
Clean and friendly place.
March 24th 2018
Had a sweet 7 minuets of tan. The bed had new bulbs. It was perfect.
March 15th 2018
As always. A great visit.
March 14th 2018
Super friendly staff!
March 11th 2018
Awesome staff very knowledgeable
March 5th 2018
I like the Harper's Point store best. The girls there are the friendliest!
February 23rd 2018
I can’t say enough how much I truly love this team. I definitely enjoy my tanning experience. However I must say the ladies are terrific. Kristen,Megan and Nikki are super. Honestly I have such a wonderful time while I’m there. My stressed day disappeares. My smile brightens. Keep this together! Thank you!!!
February 13th 2018
Great service !!
February 12th 2018
Kristin and Nicki are very nice and helpful.
February 4th 2018
Megan was absolutely wonderful at Harper's Point store! Just renewed my membership with her and she was so helpful and explained the programs in detail so I could decide the best option for my tanning needs. Also luv that she showed me all the new lotions and pricing. Gettin my tan back at Palm Beach Tan!
January 22nd 2018
Always have a great tan experience. Additionally the staff Kristen and all the girls are awesome. Like extended family. When I have a tough day at work it instantly goes away after talking and tanning!! Great job.
December 20th 2017
Always a pleasure visiting the Harpers Point PBT!!
December 18th 2017
I had spinal fusion surgery beginning of November. I froze my account not knowing how long I wouldn’t be able to tan . Fortunately for me I was so excited to go back. I met a very nice girl Brooke (so) yesterday. The old team I grew to know was once again transferred out. Regardless I had a great tan . I met two other awesome gals tonight. So happy to be back.
October 20th 2017
Ladies very helpful!
October 20th 2017
Stopped by for a little visit in between my trips in and out of the area. Excellent as always. Mandy was great and helpful.
October 17th 2017
Really enjoy 10$ spray tan Monday
October 15th 2017
Friendly, professional and helpful.THOMAS T. FULLOVELOTODISPLAYS,LLC
October 11th 2017
I have such a relaxing time when I go to my “go To” salon. I have a very bad back! However when I go I’m greeted so nicely and feel great after a bed tan or a cocktail tan!! Love my salon! Thanks Amanda and Victoria!
September 13th 2017
Great....See you !!
September 9th 2017
I always have a great time there and everything is easy and smooth. I love going in !
September 9th 2017
I am always going to different locations but no matter what location I go to everyone is always so nice and helpful.
July 18th 2017
Great service!! I enjoy coming here.
July 8th 2017
Always love my bed tan or spray tan. Gabby showed me how to "cocktail ". She also informed me of the proper lotions to purchase. I'm very thankful for her. However I'm very disappointed that she is being transferred.
July 7th 2017
Very helpful throughout the whole process
July 4th 2017
Very helpful and knowledgeable
June 20th 2017
Megan helped me to get a Mystic tan and another spray tan and was very nice and patient to be sure that I understood the instructions. She is awesome!She is an asset to your company. Your company is also very clean and organized in appearance.
June 9th 2017
Staff is friendly helpful and professional and the facility is always clean
June 7th 2017
Everyone is always nice & friendly. Rooms are clean and I like the occasional upgrade!
May 29th 2017
Gabby was great! Very friendly and knowledgeable
May 28th 2017
I always get treated like family. I have been with PBT at least 3 years. The only place I'll ever bed or spray tan. Lovely team . Some exceptional!!! I have brought friends and family to join this group!
May 22nd 2017
brand new customer here! Great tour & great explanation of all the options -excellent customer servie
May 17th 2017
Good customer service very friendly. Nice and clean
May 13th 2017
Natalie is great. I've been there like 5 times n she already knows my name n always very polite n smiling. Been to other locations but not treated the way she does.
April 29th 2017
Everything went well however after getting into the room I realized the front desk person never asked me how long I wanted to go for
April 26th 2017
Love my ladies st Harpers Pointe. Great staff and I always have a great tan and a fun time!!!
April 10th 2017
Great staff. clean beds!
April 3rd 2017
I ended up on sundays visit with a infectious eye after having sanitizer run out of my goggle into my eye, other than that my visits are good!
April 2nd 2017
Pleasant experience. Greeted upon arrival. Location is clean. No complaints.
March 27th 2017
The employee (Jordan) gave me a tour and explained how each membership worked, how the beds worked, and the pricing for everything. I really appreciate the time she took for me.
March 22nd 2017
Experience is always good, staff is always friendly, facilities are always clean! Only complaint is that the Mystic Tan is out of order in a regular basis when I come in to tan.
March 18th 2017
I wish the platinum rooms had mirrors in them at the harper's point location!
March 16th 2017
Taylor was very nice. She had a bed ready for me.
March 2nd 2017
Love this salon!
February 1st 2017
Fantastic! Coming here is always the best part of my day. The girls are so friendly and the facility is spotless!
January 14th 2017
Very nice facilities. I go between Lebanon, Mason and Harpers Point and enjoy all of them. People working there are very nice and friendly. You can get in and out with no delays. The rooms are nice, clean and large. A pleasure every time I go.
December 30th 2016
Shannon was amazing as always. I did a cocktail tan and since it was my first time spray tanning, she took extra time to make sure I knew everything about the Versaspa. Loved the experience and the result!
December 29th 2016
Sometimes it seems like they are too busy either talking to each other or on their phones to truly pay attention to the customer....
December 4th 2016
Have never had a bad experience at PBT. It's always clean and everyone's friendly. It was also decorated for the holidays, which was nice:).
November 23rd 2016
Great experience always. Clean and friendly staff.
September 20th 2016
Love coming here! The girls always know my name and are so sweet! Especially Mandy
September 3rd 2016
Mandy the young lady that assisted me both times I have been in thus far is amazing.
August 28th 2016
This is my first time tanning in years and for my wedding I was worried how to approach it that's to the lovely girl I met, I feel comfortable getting this done for the big day
August 19th 2016
I came in last Thursday and my bed was dirty I told the girl as I was leaving and she said oh sorry I said I never complain she said have a nice day.I came in yesterday and I told Stephanie and she apologized and gave me upgrade you need more employees like Stephanie
August 14th 2016
The manager at the mason ohio location was very helpful and informative
August 8th 2016
when I got there, the type of spray tan I needed was broken. It's not the first time this has happened.
August 2nd 2016
Everyone is always very friendly at Palm Beach Harpers Point!
July 17th 2016
Everything was great. The manager on duty was awesome!
June 29th 2016
Everyone is always so very friendly whenever I come to Palm Beach Tan to tan!
June 17th 2016
A fabulous experience every time!
June 11th 2016
Every PBT should have a 1400 bed
June 6th 2016
Just sugbed up! First experience was great
June 5th 2016
Had my first spray tan ever......liked it so much I decided to become a member!
May 30th 2016
I love my tan from PBT
May 21st 2016
I love the friendly workers, clean environment, and quality products.
May 16th 2016
nice location and nice staff.
May 11th 2016
Enjoyable and quick. Tan looks amazing and very natural. Only complaint is that I wasn't told before I signed my contract I would be on auto charge every month. I know I have the option to cancel but not cool to find out after the fact.
May 6th 2016
I was disappointed about a email coupon I received. I called ahead to the salon to see if I could use it and was told yes. When I got to the salon I was told I could not use it. No where on the coupon didn't say that I could not use it to reopen my membership. The girl did help make it Worth my while to reopen my membership. I sometimes feel as though your marketing is very deceiving
May 1st 2016
The staff at the Mason Montgomery Road location are the best. I go to several locations but always get the best service and friendly advice from this staff.
April 26th 2016
Very friendly and knowledgeable staff.
April 21st 2016
I came to palm beach tan to get a tanning membership. The gentleman who was working was quick to brush me off and throw my business to the girl working. He was very rude and made me feel very uncomfortable. The girl was nice but didn't go into detail about what my options were, focusing only on price. She then only offered me 3 of the most expensive lotions they offer which I politely declined. I told her I wanted to sign up for the silver membership but my paperwork says I have the bronze level. I hope I can choose to go to a different location because my Harper's point experience was less than enjoyable or welcoming. If the next location is anything close then I will gladly cancel my membership.
April 19th 2016
The guy that enrolled me back into Palm Beach Tan was very knowledgeable and professional! I have really sensitive skin to tanning products and he really took his time explaining the different products and suggested the one that would work best for me.Thank you!
April 10th 2016
Wonderful staff!!! So very clean. Love my time for me while I'm there. Wouldn't go to any other tan salon.
March 5th 2016
Grace helped me at the front desk and was awesome! She helped me unfreeze my account and pick out an exfoliator. Was a great experience, per usual.
March 4th 2016
I love the people at my PBT. Always in a good mood!
March 4th 2016
I love palm beach tanning always great attitude
February 27th 2016
Always clean and staff is friendly. I just wish I didn't have to drive to Mason 1-2 a week to use their mystic.
February 22nd 2016
I visit the Palm beach in Harpers Point Ohio, the manager there IA an absoulute doll. The whole staff there is always willing to answer any questions and it's always so pleasant and clean. I would not go anywhere else. Thanks Nick, it makes it so much better with you there.
January 30th 2016
Palm Beach Tan is wonderful. Everything from the amazing customer service to the cleanliness is just perfect.
January 26th 2016
Love this location! The entire staff is great
November 6th 2015
Clean and friendly! Love PBT:)
October 2nd 2015
I TOTALLY LOVE THE GIRLS AT THE HARPERS POINT SALON WHICH IS THE ONE I FREQUENT MOST. THEY ARE ALWAYS SMIILING AND GREET YOU WITH A WARM WELCOME. NOW, THE MASON SALON IS A DIFFERENT STORY. IVE HAD A FEW NOT SO PLEASANT EXPERIENCES THERE WITH A COUPLE OF THE GIRLS JUST NOT VERY FRIENDLY AND RUDE.....BUT OVERALL, I REALLY LIKE PALM BEACH TAN AND THE MEMBERSHIP REWARDS.
September 5th 2015
The girls in Montgomery are great! Ericka always greets me by name very friendly!
September 1st 2015
Everytime I go is quick and easy. in and out no problem.
August 30th 2015
The girls (and guys) are the best. Their customer service is amazing. Every time I'm there the salon and beds are super clean. Kayla and Erica are the best!
August 26th 2015
Love the people who set up my tanning experience. Salon is always kept shining, and the music is just right.
August 19th 2015
I love the Symmes township location, across from Harpers Point. Everyone there is so nice and I am in and out in no time. Thanks for everything ladies!!!! <3
August 17th 2015
Erica at the Montgomery location is a pleasure to work with.
August 13th 2015
I love the girls at my PBT. They are always happy, smiling, and friendly. The store is always clean.
August 13th 2015
It is always pleasure to tan at your facilities the staff always makes you feel special
August 7th 2015
Love going to my local PBT for a Spray!
August 7th 2015
Tanning products unrealistically priced. Too bad