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New! PBT One Sun or Spray tanning is now just $14.95 per month. Click for details.New! PBT One Sun or Spray tanning is now just $14.95 per month. Click for details.

Palm Beach Tan Garland

Garland

Our tanning salon in Garland, TX is dedicated to 100% customer satisfaction and we’re excited to help you find your perfect shade. Stop by, meet our certified tanning consultants and learn more about our state-of-the-art sunless spray tanning and sunbed tanning.

https://maps.google.com/maps?address=Palm Beach Tan Garland,5129 Garland Ave Ste. 300, Garland, TX, 75040¢er=32.9627542, -96.6458174

Special Offers & Coupons

$14.95 Sun or Spray
3-Pack 53/68

Memberships & Pricing

Premier Rewards® Memberships

Palm Beach Tan Garland location, offers a variety of convenient sunbed and sunless Premier Rewards memberships. Our Premier Rewards members enjoy exclusive offers, free membership upgrades, cash credits and more! Learn more about Premier Rewards.

Sunbed Pricing

Customize your color in our state-of-the-art indoor tanning systems including luxury features such as face and shoulder tanners, aromatherapy, air-conditioning and more.

Learn more about our different Sunbed Premier Rewards benefits

Diamond EFT
$109.95
Platinum EFT
$59.95
Gold EFT
$39.95
Silver EFT
$25.95
Diamond Flex
$124.95
Platinum Flex
$74.95
Gold Flex
$54.95
Silver Flex
$35.95
Diamond
$45
Platinum
$35
Gold
$25
Silver
$15

Sunless Pricing

With sunless spray tanning, you can achieve natural-looking results perfectly matched to your skin tone in just one visit. Palm Beach Tan features Mystic Kyss, Mystic Tan, VersaSpa and VersaPro spray tanning booths.

Learn more about our different Sunless Premier Rewards benefits

Membership
Sunless Diamond EFT
$84.95
Unlimited
Sunless Platinum EFT
$74.95
Unlimited
Sunless Gold EFT
$64.95
Unlimited
3-Pack Pricing
Versapro
$90
Versa/Mystic
$75
Sessions expire 45 days from purchase
Single Sessions
Versapro
$40
Versa/Mystic
$35
Sessions expire 45 days from purchase

Our Equipment

Reviews From Our Customers

( 4.67 of 5 ) - 218 Reviews
July 14th 2020
1 / 5 stars
July 12th 2020
5 / 5 stars
May 26th 2020
5 / 5 stars
They are awsome...always
May 21st 2020
5 / 5 stars
May 10th 2020
5 / 5 stars
March 24th 2020
5 / 5 stars
March 7th 2020
5 / 5 stars
All the ladies here are so nice and all of the beds have been upgraded!!
March 2nd 2020
5 / 5 stars
The girls are so friendly and sweet. Especially in comparison to some other locations I've been to.
February 25th 2020
5 / 5 stars
Great place to tan
January 28th 2020
5 / 5 stars
The staff is fabulous the beds are clean I love it!
January 5th 2020
5 / 5 stars
December 25th 2019
5 / 5 stars
November 4th 2019
5 / 5 stars
October 16th 2019
5 / 5 stars
Good place to tan
August 24th 2019
5 / 5 stars
Natali and Yvette are both very personable and kind.Two sweet girls with beautiful smiles. Always so welcoming.They work hard to make us all feel special.Always enjoyable!Thank you!!
August 21st 2019
5 / 5 stars
August 16th 2019
5 / 5 stars
I always have a great experience at this location! Natali and Yvette are the greatest and always keep me informed on products or promotions going on. They’re the best tanning goddess’s ever!!
August 15th 2019
5 / 5 stars
The staff is friendly
July 27th 2019
5 / 5 stars
Everyone at PBT is extremely nice!Natali rocks!I enjoy going it’s always a pleasant experience.
July 26th 2019
5 / 5 stars
July 25th 2019
3 / 5 stars
July 23rd 2019
5 / 5 stars
Y’all...the young ladies here are so sweet. They keep everything exceptionally tidy!A pleasure ???‍♀️......
July 19th 2019
5 / 5 stars
July 18th 2019
5 / 5 stars
Love going to PBT Garland. Yvette is always very pleasant and willing to recommend new product. Salon is very clean. Keep up the great work Yvette and Natali!
July 12th 2019
5 / 5 stars
The entire team at the N Garland location go out of their way to welcome and take care of me. This level of customer service is rare.
July 11th 2019
5 / 5 stars
Everyone is friendly
July 10th 2019
5 / 5 stars
The Garland Tx location is very clean and the staff is so sweet and helpful!!
July 3rd 2019
5 / 5 stars
I’ve always loved Palm Beach. My local office is great and has a very helpful staff. Brittany knows me when I come in and is so friendly!
June 29th 2019
5 / 5 stars
Beautiful, clean salon and friendly employees. Love it!
June 27th 2019
5 / 5 stars
Friendly Place is really clean!
June 26th 2019
5 / 5 stars
Clean facility and friendly staff!Always a pleasure to tan here!
June 21st 2019
5 / 5 stars
From the day I signed up until the first time I actually tanned... All of my questions have been answered and the staff is outstanding!
June 12th 2019
5 / 5 stars
Everyone is so nice and helpful.
June 11th 2019
5 / 5 stars
Lovely staff, very friendly and helpful.
May 15th 2019
5 / 5 stars
Always friendly
May 9th 2019
5 / 5 stars
Great first tan session. Lots of beds, no waiting. Friendly staff.
May 8th 2019
5 / 5 stars
May 7th 2019
4 / 5 stars
This is my favorite location to tan. The bed I prefer to use doesn’t spray freshener and sometimes the spray mister doesn’t work. It has a message read-out I can see and I mention it to the girls at the desk on my way out. Sometimes it’s corrected on my next visit. But the fragrance spray never works.
May 5th 2019
5 / 5 stars
Staff is always friendly and very helpful!
April 30th 2019
4 / 5 stars
Need new beds
April 19th 2019
5 / 5 stars
Ok
April 9th 2019
5 / 5 stars
Everyone at the front desk is so friendly and knowledgeable
April 9th 2019
5 / 5 stars
I always have a good experience at the Garland location. Natalie is always friendly and remembers your name. She is very helpful and speedy in getting customers checked in, which I like since I am always on my lunch break.
April 4th 2019
4 / 5 stars
Friendly staff, way too expensive of lotions.
April 3rd 2019
5 / 5 stars
Relaxing
March 18th 2019
5 / 5 stars
Always excellent service. Friendly staff!
March 10th 2019
5 / 5 stars
I always have a positive experience at both palm beach locations I go to. Friendly people and I always get a nice, clean bed.
March 9th 2019
5 / 5 stars
Love this tanning salon, and the ladies that work here. It’s always clean and they are always so sweet to me. :)
March 4th 2019
5 / 5 stars
February 27th 2019
4 / 5 stars
Came I at 12:30 had to wait while lady cleaned beds. 3 people waiting in lobby for her to clean beds.
February 26th 2019
4 / 5 stars
An employee over charged me when I asked to have the balance refunded to my credit card she did so without speaking to me. She put the slip on the counter and went into the office. Natalie the manager apologized for the employee's behavior. I have been going to that location for almost 4 years. Never has this happened!
February 25th 2019
4 / 5 stars
The young lady could not get my freeze off and she called her manager and she offered me a free tan for the day. She handled the situation great
February 13th 2019
5 / 5 stars
January 31st 2019
5 / 5 stars
I have been very pleased with cleanliness of Palm Beach Tan Garland Rd. Yvette continues to do a great job and is always smiling when I arrive. Natali is very helpful with questions I may have with the products and/or beds. Keep up the great work, Ladies!
January 18th 2019
5 / 5 stars
The Garland Rd Salon is very clean. The staff, Natali and Yvette continue make it a pleasant experience and will offer product and upgrade specials when available. I never have to wait on a bed to be cleaned. Yvette is one heck of a cleaner! Keep up the great work, Ladies!
January 17th 2019
5 / 5 stars
I love the salon! Yvette is keeping it clean. I never have to wait for her to clean a bed. Keep up the grear work Natalee and Yvette!
December 19th 2018
5 / 5 stars
I love going to my palm beach (N Garland ave) . Natali is so sweet. She knows who I am & what I want every time I enter the door. Kelli is always there to help me out too! Such a great team, extremely friendly , clean salon & so personable.
December 3rd 2018
5 / 5 stars
October 25th 2018
5 / 5 stars
Great salon
October 1st 2018
5 / 5 stars
Convenient location, nice staff.?
September 17th 2018
3 / 5 stars
Natalie at Garland location is very rude
July 27th 2018
5 / 5 stars
Love the girls at my location
July 19th 2018
4 / 5 stars
July 16th 2018
5 / 5 stars
Delaney Delgado is amazing
June 14th 2018
4 / 5 stars
I predominately do the versa tans. With the summer days upon us, it would be awesome to have an extra fan, beside the fan that it is part of the versa booth, to assist with the drying of the spray after the tanning session. Please. I’ve wanted that for years!
May 14th 2018
4 / 5 stars
April 28th 2018
5 / 5 stars
Wonderful tanning salon.....great beds....staff is awesome!
April 24th 2018
5 / 5 stars
April 21st 2018
4 / 5 stars
Most of the people ar every friendly and will take whatever time you need for them to answer all your questions. Only have had two bad experiences. When I first signed up I was not given a tour that explained all the different beds and levels. On another a manager named Chad did not inform me of a free upgrade I had earned. Mostly a positive experience though.
April 16th 2018
5 / 5 stars
April 6th 2018
5 / 5 stars
April 3rd 2018
5 / 5 stars
Very clean and fresh. Young ladies at front desk are friendly and helped me select a new tanning lotion.
March 31st 2018
5 / 5 stars
very nice staff. Friendly.
March 25th 2018
5 / 5 stars
March 19th 2018
4 / 5 stars
Friendly staff.
March 13th 2018
5 / 5 stars
March 11th 2018
5 / 5 stars
Love the staff here. The manager leads by example with her level of customer service. Happened to stop by while the district manager was there and I found him to be rude and dismissive, but I love this location.
March 4th 2018
5 / 5 stars
Very nice and friendly people
March 2nd 2018
4 / 5 stars
Good
February 28th 2018
3 / 5 stars
February 28th 2018
5 / 5 stars
Very friendly and helpful staff
February 27th 2018
5 / 5 stars
February 26th 2018
5 / 5 stars
February 22nd 2018
5 / 5 stars
Taylor was awesome...excellent customer service !!
February 14th 2018
3 / 5 stars
February 5th 2018
5 / 5 stars
The salon was very clean!
January 18th 2018
5 / 5 stars
Everyone is nice and helpful. Great and timely service!
January 12th 2018
5 / 5 stars
Tayor and Natalie are awesome...friendly, attentive to my needs and always positive.
January 9th 2018
5 / 5 stars
Hot beds and girls working at the Garland location are awesome!!
January 6th 2018
5 / 5 stars
Always a great experience at PBT! Thank you.
January 4th 2018
5 / 5 stars
nice ppl. quick in and out. clean bathroom.
December 20th 2017
3 / 5 stars
December 9th 2017
4 / 5 stars
Beds seem dirty inside the plexy glass like they are old and dingy. Also seems like towels are old as well need replaced.However manager there is very friendly and always gives great service.
November 28th 2017
5 / 5 stars
Love Ashley that works morning at north garland location
November 20th 2017
3 / 5 stars
I tanned and came to the counter to put my account on freeze, but I gave up waiting on someone to come back to the front. This store is so close to my house, but I drive further to another palm beach because of the staff in the evening is lacking in service... And alot of the time i put my account on freeze because i dont have a lot of time to drive futher
November 14th 2017
5 / 5 stars
Clean beds with great bulbs.
October 26th 2017
5 / 5 stars
Love my palm beach tan here in garland Texas
October 12th 2017
5 / 5 stars
October 12th 2017
5 / 5 stars
Love my tan!!! Rowlett store really takes care of me!
September 19th 2017
5 / 5 stars
September 13th 2017
5 / 5 stars
Britney was great and a big help choosing the right lotion.
September 4th 2017
5 / 5 stars
I go between two different stores. This is primarily based on my location. While one store seems larger and tends to have a different selection of beds, Rowlett's employees stand above and beyond the rest. Super sweet employees and a fantastic manager/asst manager.
August 28th 2017
5 / 5 stars
friendly staff and great tanning beds
August 18th 2017
5 / 5 stars
Clean atmosphere and friendly people
August 14th 2017
5 / 5 stars
Love my tan!!!! Staff is very friendly and knowledgeable.
August 11th 2017
5 / 5 stars
Friendly staff! Clean facilities ?
July 28th 2017
3 / 5 stars
July 9th 2017
5 / 5 stars
Excellent location, clean facility, friendly staff!
July 3rd 2017
5 / 5 stars
June 26th 2017
5 / 5 stars
June 20th 2017
3 / 5 stars
I love the deals when they come but it makes no sense for them to expire once you've paid for it. Although there is the option to extend, that often gets missed. It's a deterrent for me to take advantage of special offers if there is a limited time to use what you paid for already.
June 19th 2017
5 / 5 stars
The Girl that checked me in explained everything with ease, Was fast and efficient, Had a great attitude and got my paper work handled quick. Totally satisfied!!
June 5th 2017
4 / 5 stars
The store has been clean on every visit. I have rarely had to wait to get into a tanning bed. Most of the employees have been cheerful and happy to help when I have visited. I also left my wedding ring there the other day and the employee at the counter was super! She retrieved my ring and put it in a paper pouch to make it easy to pick up. I really appreciated the gesture and I wish I remembered her name. She was awesome!
June 2nd 2017
5 / 5 stars
Friendly staff, clean facilities, great location!
May 31st 2017
5 / 5 stars
The staff at the Frisco location (#170) are always so pleasant and friendly. And this is the cleanest location I have been in. So glad it is on my way home !
May 26th 2017
5 / 5 stars
May 23rd 2017
5 / 5 stars
Love this location! Macartney Waters is the nicest and friendliest manager we have been with in all our 16 years of part time and full time tanning ( at PBT, Planet Tan, and other places)
May 20th 2017
4 / 5 stars
May 18th 2017
5 / 5 stars
May 18th 2017
5 / 5 stars
Jonathan is A-mazing! He goes the extra mile to make your visit wonderful!
May 8th 2017
5 / 5 stars
Everytime I come in, everyone is so nice and helpful. Always a great experience at this location!!!! Thank you!
April 30th 2017
5 / 5 stars
I am so mad at myself for not remembering the sales associate who helped me but she was beyond amazing! I went to the location at 5910 N Macarthur Blvd, Irving Texas on Sat. the 29th around 10 am ish. She went above and beyond to help me with my tanning experience. I hope you guys let her know how awesome she did p.s. She had really cute nails!
April 29th 2017
5 / 5 stars
Speedy service, clean rooms and beds, always do what's able when needed
April 28th 2017
5 / 5 stars
Very satisfied with my results
April 19th 2017
5 / 5 stars
I would like to get more %off my lotions. More free upgrades. Thank you
April 17th 2017
5 / 5 stars
April 16th 2017
5 / 5 stars
I just re-joined PMT and the girl behind the desk that helped me was nice, polite and knowledgeable.
April 10th 2017
5 / 5 stars
March 29th 2017
4 / 5 stars
Get start button repaired on #1
March 29th 2017
5 / 5 stars
Excellent, clean facilities. Friendly staff
March 29th 2017
5 / 5 stars
Great beds and staff
March 27th 2017
5 / 5 stars
Great customer service!
March 27th 2017
4 / 5 stars
Needed more help
March 22nd 2017
4 / 5 stars
LET ME USE MY TAN DOLLARS FOR MONTH TO MONTH PAYMENTS AND PROMOS!!! After my wedding in June I will cancel my membership because I have no incentive to freeze since I can't ever use my tan dollars
March 22nd 2017
5 / 5 stars
I had a great experience there at the location on Plano rd and Beltline. The customer service was excellent. The place was clean and the beds were clean as well. The manager and the other staff member that was on duty at 5:30pm on 3/21 was very helpful. I enjoyed going there and will visit agian very soon.
March 21st 2017
5 / 5 stars
Emily was great. Very knowledgeable and positive even with me being very indecisive and high maintenance.
March 12th 2017
5 / 5 stars
Very friendly service. In and out too!
March 10th 2017
5 / 5 stars
The staff is always courteous and pleasant, things are always clean.
March 6th 2017
5 / 5 stars
Staff is always super friendly and knowledgable.
February 16th 2017
4 / 5 stars
Let me use my tan dollars on specials!!
February 7th 2017
5 / 5 stars
I have enjoyed my experience tanning here. I've tanned with other companies in the past and the customer service was horrible. Everyone is always very helpful and friendly.
February 7th 2017
5 / 5 stars
I love the morning staff! After working all night I come into a smiling energetic young lady waiting to check me in. I never have to wait. Love this store!!!?
January 30th 2017
5 / 5 stars
My last visit was great. Much better than the time before at the same location. This girl put me in a bed that had good bulbs. Lately at this location the beds have been burned out/not working - after being told they're "brand new". She was quick to check welcome me, check me in, mention the weekly special and assign me to a clean bed that has really good bulbs. Living in Sachse I'm just between the Garland firewheel and Rowlett locations, lately Rowlett has been my preference due to yucky service and product at the garland store. My last visit gave me back my old opinion which was thinking the garland store was very best PBT ever.
January 12th 2017
5 / 5 stars
I love seeing Maddie in the mornings!She makes me feel like a person not just a customer!!
January 12th 2017
5 / 5 stars
I love seeing Maddox in the mornings!She makes me feel like a person not just a customer!!!
December 31st 2016
5 / 5 stars
Great!
December 8th 2016
5 / 5 stars
The manager was happy and quick to check us in and clean the beds for us.
December 8th 2016
5 / 5 stars
great team!!
December 2nd 2016
5 / 5 stars
Kallie and Kaycee are AWESOME! They are always so helpful and are the main reason I keep coming to this certain location.
November 30th 2016
5 / 5 stars
Staff are very knowledgeable
November 30th 2016
5 / 5 stars
Always a pleasure
October 27th 2016
3 / 5 stars
I need either early or late hours to tan regularly. Since the hours have changed to open later in the morning and close earlier in the evening its difficult.
September 30th 2016
5 / 5 stars
I have to go early before work , the rep is always fast and knowledgeable....in explaining specials and helping me on a tight budget.
September 23rd 2016
3 / 5 stars
I have been a customer of palm beach tan for close to ten years now. It does get expensive so that's why I love the tan dollar program Where I can freeze my account. I usually come in for the promotions because I like to treat myself and that's what I can afford as a single woman in college. I don't understand why I can't use my tan dollars for certain promotions (sometimes the associate lets me and sometimes they don't). It's my money I feel like I should be able to spend it how I want. Is there any way PBT can consider changing this policy?
September 20th 2016
4 / 5 stars
Love Palm Beach tan...although last night I did a spray tan and woke up with no color at all....went back today and showed CJ...so we are trying again with the bronzer. I am hoping this works as I have never had this issue before.... but CJ and Nicole are very nice and trying to think of ways to help me. Hopefully this was just a fluke and the bronzer helps. Also hoping there is no issue with the machine. Guess I will know tomorrow.
September 19th 2016
3 / 5 stars
New account was set up and I received no printed or emailed copy of what I signed up for. Thought the front desk person would have that for me when I was done tanning, but when I came out no one was at the front desk. Also, the area seemed a bit run down from other place I have been - weird dirt around the bed headrest (which was installed so high up that the face is not in the bulb area) the little sign on the bed was broken in half, and the floor was dirty (I was there 1 hour after opening on Sunday, so the floors should have been clean). If it is this bad when it is slow I am scared to see how bad it is when it is busy.
September 19th 2016
5 / 5 stars
The Rowlett location is excellent and seem to change the bulbs when necessary. I've not been in any of their beds where a bulb has been out. (Other locations have bulbs out in a few beds and don't seem to care and they don't change them out as often like Rowlett.)The staff is professional. They were also knowledgeable. Like always, the store and beds were clean.
September 8th 2016
5 / 5 stars
Everyones great! Very nice!
September 8th 2016
5 / 5 stars
September 5th 2016
3 / 5 stars
The hours have changed, shortening the opening time and closing time. I am a registered nurse so the early opening time or the late closing time is what I used most. Now I no longer have these. So this has made my availability to use my membership that I pay quite a bit for, more difficult.
September 1st 2016
4 / 5 stars
The beds at the garland stores need new beds and bulbs. I live closest to that store and do everything I can to tan anywhere else bc their beds and bulbs are so aweful and old.
August 19th 2016
5 / 5 stars
August 16th 2016
5 / 5 stars
If reviews are given to the store managers (I am only assuming they would be) please relay both bad and good responses. The good is equally or more important. Like most days, my tanning experience was once again AWESOME! Emily (recently married) is an excellent representative of PBT. She's friendly, professional and keeps the store and beds super clean. Thank you for having one of your best employees at this location.
August 15th 2016
5 / 5 stars
Emily (there are two so I am referring to the one who recently got married) is awesome! She now knows me by name and no longer asks. Though this seems insignifgant to some it speaks volumes about PBT customer service. My bed was clean, bulbs worked relatively well, store looked great and Emily was sweet. Thank you to Emily for making my tanning experience a good one. :)
August 9th 2016
5 / 5 stars
great customer service
August 8th 2016
5 / 5 stars
Knowledgeable / Helpful employee Colton.Great specials
August 3rd 2016
4 / 5 stars
Everyone's really nice and very friendly!
July 24th 2016
5 / 5 stars
Very clean, friendly staff.
July 14th 2016
5 / 5 stars
All the staff are great! I am an "older" tanner and they always make me feel welcome!
July 6th 2016
5 / 5 stars
Colton was very informative,courteous and helpful. I normally do spray tanning, but wanted to try the level 5 tanning dye to the special. I am on the stay and save, due to finances so the specials really help. Thank you!
July 3rd 2016
5 / 5 stars
July 1st 2016
5 / 5 stars
The ladies at this location are always so helpful and sweet! The beds and the mystic and versa are always clean as well! Plus the girls have a really good understanding of the product knowledge! Love coming here!!
June 29th 2016
3 / 5 stars
I asked for a bed with the newest bulbs and was given a bed where one of the top bulbs never came on. I've never experienced this at any PBT so I was disappointed as I've come to expect the best from this company.
June 26th 2016
5 / 5 stars
I love that I am greeted by my name when I arrive. It makes you feel valued.
June 22nd 2016
5 / 5 stars
June 17th 2016
3 / 5 stars
None of the salons have the same equipment! !!! So frustrating.
June 5th 2016
3 / 5 stars
The last 3 times I've been in to use the Versa Pro I've been told " We are all out of the clear." Really every time I go in?? You "just" ran out?? Either the staff lies or their manager is constantly poorly prepared got the week. Not a good way to do business. Quite frankly, it annoyed me so much this last time that I am considering cancelling my membership. I hate the broker bc it leaves you looking dirty.
June 3rd 2016
5 / 5 stars
Sales rep very knowledgeable and helpful.Very quick and efficient.
May 24th 2016
5 / 5 stars
May 15th 2016
5 / 5 stars
Love PBT, my only feedback is there are 3 locations I visit and anytime there is a male working they are NEVER friendly, the girls are always so sweet and friendly and the guys only say "last name , finger print, and room#" specifically the guy at Addison, TX location on beltline. I've never even seen him smile. Other than that I love everything about PBT
May 11th 2016
5 / 5 stars
Awesome customer service! The young lady that helped me was very helpful with everything! I will definitely recommend to friends and family!
May 11th 2016
5 / 5 stars
Awesome customer service! The young lady that helped me was very helpful with everything! I will definitely recommend to friends and family!
May 11th 2016
5 / 5 stars
Awesome customer service! The young lady that helped me was very helpful with everything! I will definitely recommend to friends and family!
May 8th 2016
5 / 5 stars
Love PBT in Garland! Emily S is awesome!
May 6th 2016
5 / 5 stars
May 1st 2016
5 / 5 stars
April 30th 2016
5 / 5 stars
Everything went smooth.
April 17th 2016
4 / 5 stars
My Palm Beach Tan, in Rowlett, TX, is AMAZING! The staff is always upbeat, welcoming, professional and aware of current promotions. It is in the company itself that I have been repeatedly disappointed. I have been a customer for nine or ten years now and am frustrated the Membership Rewards keep changing, and that they are not effectively communicated. My annual rewards used to activate on April 1 and October 1 of each calendar year. Last year they activated in the middle of the month, and I wasn't notified. The location manager corrected the situation with professionalism and a genuine commitment to customer service. This year, when I did not receive notification (even after updating my email address), they were unable to locate any information on my Membership Rewards that should have activated April 1.The company increasingly seems more focused on hard selling than investing in genuine customer service. I had the opportunity to manage a Starbucks retail location for more than 10 years, and the most valuable and fruitful skill I learned was to invest wisely in customer service.If it weren't for the staff at this location, I'd probably cancel my membership.
April 14th 2016
5 / 5 stars
April 14th 2016
5 / 5 stars
Very clean and friendly staff.
April 13th 2016
3 / 5 stars
I rated average because I feel like the employees could work on their greetings and I feel like the cleanliness of the store has gone way done...it's not hard to greet customers with a nice greeting and a smile and thank them or tell them good bye or have a nice day when leaving the store...my experience is never a greeting but last name, first and what do you want to do today.. I have considered going else where for this alone...rating the cleanliness of the store 1-10...10 being best..I give a 4...I never put my clothes on any chair in the room...floors are never clean...I have seen lotion scattered on floors and have even had to get redressed to ask an employee to please re-clean the bed...which she did apologize..there is also one young girl that runs around barefoot and stays on her phone and don't even acknowledge she's working...also, my daughter, which now lives in another town, has also seen the difference in the store....she tans everytime she is in town (and also tanned before she moved away) has noticed the same things that I have stated above...I have considered complaining before and never had thinking things may just get better...would like to stay tanning at this store but if things don't get better I will tan at another establishment. Thanks
April 12th 2016
5 / 5 stars
April 11th 2016
5 / 5 stars
Everyone's pleasant and helpful!
April 10th 2016
5 / 5 stars
I am always immediately helped from the minute I walk through the door until I leave. If I ever have questions they are happy to help and even offer solutions. I buy all of my products their and only use Palm Beach as my go to salon.
March 29th 2016
5 / 5 stars
I have recently switched to the Rowlett store and have really enjoyed tanning there. I go around 6:15 - 6:20 Monday through Friday on my way into the office. The lady that opens is very curtious always has a smile even at that time of the morning. I am very pleased at the entire experience from start to finish each morning that I go. I will be continuing to tan at the Rowlett store.
March 28th 2016
5 / 5 stars
North Garland, TexasSkylar is the best! He keeps me informed on latest packages and products!
March 27th 2016
4 / 5 stars
March 22nd 2016
4 / 5 stars
March 22nd 2016
5 / 5 stars
Everyone was very knowledgeable. They were very friendly and helped me pick the perfect tanning lotion.
March 15th 2016
3 / 5 stars
there has been a lot of turnover at the Palm Beach Tan that I go to. I am asked too many times if I need to buy lotion or that there are promotions that are going on and I have to stand there to listen to them. I just want to come in and tan and not be asked a lot of questions.
March 15th 2016
3 / 5 stars
I wasn't very amazed coming into Palm Beach Tan, it felt like any other tanning salon. But the facility was clean and the service and workers were kind and respectful.
March 5th 2016
5 / 5 stars
March 2nd 2016
4 / 5 stars
I originally signed up after the salon I worked for (for 15 years) was sold. I joined the Garland Ave location and the Manager at the time, Kelsey (sp), was amazing! After years of being told how rude PBT employees were, she definitely proved my preconceived notions wrong. She has since been moved to a different location and Skyler has taken the place. He is awesome! Another employee to prove the haters wrong. Always friendly and ready to help. I've already recommended people in the area to join this location. Keep up the great work!
March 1st 2016
3 / 5 stars
My tanning level was changed prior to the day I was previously told it would be changed. After a few minutes the problem was resolved and I was satisfied. Not the staff problem. They did well clearing up the trouble. I am not hearing much about products or discounts or specials when I come in. I really like to be told about these from the staff when I come in.
March 1st 2016
5 / 5 stars
great people
February 26th 2016
5 / 5 stars
The enplyees that I spoke to at Palm Beach on Feb. 26, 2016 @11:00 am was very nice and willing to help me and tell me about the products as well as all the lotions available.
February 17th 2016
4 / 5 stars
The n garland Palm beach is my favorite. I love that they have VERSA PRO, I love the staff, I honestly come here for the STAFF. Best customer service I've had ANYWHERE. I'm more than willing to buy from them. But the sun beds are HORRIBLE. They are always in horrible condition, not cleanliness wise, but technically. The bulbs are always out on most of them. The beds are out dated, not new. The aroma mist in the iBed ALWAYS smells bad. I upgraded my membership to start using level 4 beds and all the level 4 and level 3 lay down beds are scary to even get in because I feel like they are going to break down any minute. Please please get new beds. This is my favorite palm beach I wish I didn't have to drive to the Beltine location just to use an iBED or a Level 3 lay downI've expressed it to staff a few times, nicely, because I KNOW it's not their fault. Two times the bed completely shut off on me half way, I didn't even get my full tan. Two other times I got naked, ready to tan, and the bed wouldn't turn on at all. So I had to get dressed again and go to the front desk to see if they could restart it.The iBed needs fixing, the curvy level 4 lay down that curves to your body is highly outdated and scary to use, and mostly All of the Level 3 pro lay down beds are pretty bad too.
January 30th 2016
5 / 5 stars
Clean beds & excellent customer service makes tanning at Palm Beach Tan an awesome experience- always!
January 27th 2016
5 / 5 stars
I started in 08 at the Garland RD location over the years I have used other locations and for the most part have enjoyed the time. The reason I quit tanning was the over pressure to buy new products every time I walked through the door. I recently started back again going to the Garland RD location and Bre has been nothing but nice asks if I need anything then proceeds with getting me places in a bed. The person that was there last Thursday morning went back to the non stop pressure to buy products and was rude in the process. I did not buy that day but instead purchased the following day when Bre was back. I know when I need products you don't have to wear me out by over selling.
January 27th 2016
5 / 5 stars
Skylar is great. I got 10 upgrades for the price of 6 and room #9 is awesome.
January 26th 2016
4 / 5 stars
I like PBT and the people. They are very friendly. But some new employees need more training on the computer. Takes a while to get out done. And they don't explain specials anymore.
January 26th 2016
5 / 5 stars
I'm always greated with a smile and feel comfortable.
November 10th 2015
5 / 5 stars
Love LoveLove!❤️❤️❤️Everyone is Awsome!
November 7th 2015
5 / 5 stars
My experience is always good at the NGarland location. I do, however, think my monthly charge and the cost of lotions is outrageous. PBT is higher than any other salon locally and in some cases almost triple.
November 7th 2015
4 / 5 stars
I'm giving the North Garland store the 4 star rating. (I have yet to try out different locations) From previously being in management in the Tanning Industry for over a decade, I can say they definitely have some great customer service. I've heard nothing but bad things about PBT throughout the years, including a certain location making up rumors about the company I had worked for. The manager, Kelsey (sorry if it's spelled wrong) at N Garland is pretty awesome. She's attentive to every customer that comes in and you can tell her influence has rubbed off on the staff. I'd recommend anyone who wants to tan to go check them out.
October 5th 2015
5 / 5 stars
Love coming in, always clean and the staff is always friendly. Great deals every month, communication with account always fast, could use a little less of the sales talk from the girls but I understand, its mostly because I take advantage of the specials a little too much!
October 4th 2015
5 / 5 stars
employees are all super nice, always very helpful. most of the time the rooms and beds are clean. once in a while the beds get a little nasty, but whatever I still lay in them.
October 3rd 2015
5 / 5 stars
Love it, great beds, extremely clean, no waiting!

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