May 8th 2020
Thank You! In this unprecedented time of fake health crisis and real constitutional crisis, it was nice to see y'all open again (even if y'all had to have the unnecessary and foolish accouterments).
October 25th 2019
Always love this place
July 30th 2019
Love my Palm Beach Tan?❤️
July 28th 2019
Kelli always gives the most helpful, knowledgeable, and nice service. Everytime I come in I know i’ll be met with great service and people that are there to help you. :)
June 27th 2019
Kelli Kennelly is an awesome representative of PBT! she is courteous, professional and customer service driven. She made me feel like the most important person in the store by taking the time to go over a few things and resolving a couple of issues. She’d a keeper
June 23rd 2019
Spray tan!! Super nice staff!!
May 14th 2019
Love my PalmBeach Tan and all the crew there for meeting my tanning needs ? Thank you❣️
April 23rd 2019
Awesome staff and great customer service!
March 14th 2019
Would like access to my pbt account to see my tan time. Haven't set up an account tried to but it won't let me create a new password
March 5th 2019
The staff was very friendly and always great with suggestions for my tanning needs. You could really tell that Neil the manager cared.
February 27th 2019
Manager was very friendly and helpful cant remember his name. But so far a great experience
February 7th 2019
After 4 years of not tanning, I started back and as always it was like I never left Planet Tan. You have an excellent manager at the one on Beltline and Plano Rd. Your staff is always nice and helpful.
January 27th 2019
I went in for my monthly spartan tan and as usual always someone different at the front desk. Every time I go I’m given the Mystic bottle to insert and start myself. But not this time, Neal started up the Mystic for me. Apparently customers are not allowed to do that, which makes total sense.
January 11th 2019
Neal is very helpful and always really nice when I come to tan!
December 29th 2018
The Versa spray tanning machine is too cold, and the Richardson location was about 65 degrees to begin with. Someone needs to better manage the thermostat and upgrade the Versa machine to Versa Pro
December 11th 2018
I have started using the Versa Pro in north Garland and wish the Richardson location had one of these.
October 5th 2018
Please make an app or keychain to make checking on faster
August 20th 2018
Awesome tanning experience! Always appreciate fastnesd and effeceincy!
July 19th 2018
I do so enjoy going to tan and thank Chad and everyone for a quick and efficient experience!
May 19th 2018
Always greeted with smiles and helpful personel. Facility is clean and well managed. Love my time at Richardson Palm Beach Tan! ? .
April 18th 2018
Greeted immediately upon entering and given plenty of attention and assistance, along with knowledge about process and products!
April 17th 2018
staff was very friendly and knowledgeable!
January 30th 2018
Pleasant. Each session goes well and smoothly
September 9th 2017
All is very good
August 3rd 2017
The girls are so super alway like comeing bin after work and see a smile. Means alot
June 1st 2017
Nice, knowledgeable staff.
May 20th 2017
Very imformative. Enjoy going so far
May 17th 2017
All-around nice job. I feel welcomed and well-served.
April 29th 2017
Very friendly. Very fast service
April 27th 2017
This is my first time signing up. And I almost didn't come back after the second time due to my information being entered in wrong from Ashley who signed me up at the Beltline store in Richardson. But Haley from the Coit store in Rchardson, was wonderful in getting things figured out. And then fixing the problem so I would not have to run into this problem again. Great customer service!!!
April 26th 2017
Clean facility and friendly staff. Don't mind associate informing of offers, but need the chance to speak to decline before samples start flowing.... every single time I visit
April 18th 2017
New manager in Richardson at the Plano/Beltline location is great! Keep it up!
April 12th 2017
It was time to "unfreeze" my membership. Fast, easy and yes, the employee did inform me of all the specials.
April 11th 2017
The manager at this store is great!
April 2nd 2017
I get tired of being "harped at" about lotions. It's very off putting actually -- to the point where I dread coming in because I'm going to get a lecture about something.
March 21st 2017
The manager at my location has great customer service skills. She is willing to work with all customers to help meet their expectations.
March 21st 2017
They do pretty well all the time. The newbies take a little longer but that is to be expected with new people. Love the location. always clean
February 7th 2017
Logan is nice as ever and place is always clean.
February 1st 2017
Everything is great, Anny is amazing. Great place
January 20th 2017
I guess. I am writing on why I thought palm beach was great? It's always clean, employees are friendly, beds are great and there is a variety ways to tan
December 9th 2016
Lately, I have not had the best experience. I mystic about 1-2 times a week. My standard "cocktail" runs me roughly $18 a visit. Both locations I go to I have had issues the past 4 - 5 times. I have had to respray on two occasions because one machine ran out of solution on the 4th pass and another time because the machine at the other location sprayed only air on the first pass. Having to dry off, get dressed, address the issue and request for another spray to only have to hop in again for one pass can be a pain. It also effects the quality of the tan. The machine at victory park does not spray well and I feel that I don't get my money's worth as I don't have the tan that I want to achieve. I love the location on Cole but the machine there has been down and was the one that didn't spray me on the 4th pass. On the occasion when I had to spray twice- I went into the room and the associate failed to replace the towel on the floor as there were brown foot prints on it. I've just been running out of luck lately. When I pay $18 each time- I really want my tan to be perfect and I hate when the machine doesn't spray right and I don't feel as dark as I should be. My most recent visit I went to victory park the machine only sprayed air on the first pass but I was so tired of having to respray I just let it go and used the mystic product at home to develop my color. I have mostly good experiences but lately it has been disappointing.
November 10th 2016
Clean and friendly
November 9th 2016
Staff was very helpful and a very big smile
September 9th 2016
Richardson store always gets an A+. Great employees and just always a pleasant experience.
August 10th 2016
Personal very happy to work with you. Very clean
August 10th 2016
All is always very good. Personal are very happy to work with you
July 21st 2016
People are always nice and place is always clean.
July 18th 2016
It is a pleasure tanning at the Richardson location!! Always so clean and employees are great! Wouldn't tan anywhere else.
June 12th 2016
Every time I visit my salon it's the same lady working who looks like she just rolled out of bed, she typically always has an attitude & seems to hate her job! She needs to brush her hair and make herself a little more presentable, Not a pleasant experience at all! Not to mention she was no help when I needed to transfer my membership from Austin to Dallas!
June 12th 2016
Resigned up for tanning. It was hassle free! Thanks Kylie!
May 10th 2016
The Richardson store is just great! Great employees and a super clean facility!! Always a pleasure to tan this location.
May 8th 2016
April 26th 2016
employees are great
April 23rd 2016
I like PBT and have used the location close to my home for over 2 yrs. The staff is friendly and the store and beds look clean.
April 22nd 2016
I have been coming to the location for about two years. And I have seen many different managers come and go. There were some bad ones - trust me and I almost cancelled my membership. But now the gal that is there - Sarah? Sorry I cannot recall her name right now, she is outstanding. The store seems to be thriving and all of the beds are working properly. It's clean and the staff is very friendly. She has really done a great job.
April 20th 2016
I visit three different stores regularly and always receive excellent customer service. Although I do tend to go during off hours, I rarely have to wait for a bed and am always greeted promptly and courteously. No complaints whatsoever...thanks so much!
April 13th 2016
I love Palm Beach... I have been a member for years! I would recommend it to anyone of my girlfriends wanting a perfect tan. The staff is always pleasant, its clean and they are professional. I get continuous discounts the longer I am a member. Awesome!!!!
April 10th 2016
I always have a great experience when I go to Palm Beach. The staff is friendly and knowledgeable, the place is clean and inviting.
April 1st 2016
The girls are always friendly and helpful
March 26th 2016
I wish that the same workers would stay at a location for good every week you see someone new also please find a way to warm up the spray tan liquid it's wayyy to cold!!!!
March 25th 2016
Sarah the manager was very helpful and let me know all there was to know about sunless tanning
March 23rd 2016
The girls in the office are great, never had any problems until the other day, bed # 17 malfunctioned. Of course no ones fault but hopefully the issue was addressed. I got in the bed, turned it on... lights came on fully then immediately shut off and this happened two times in a row. I was put in another room-no problem at all!
March 22nd 2016
Went in to unfreeze my membership, was greeted promptly and stayed for my first tan. I am so impressed with this store in Richardson. I have been a member for several years.
March 19th 2016
I feel like the front desk is often too pushy trying to sell me stuff.
March 15th 2016
Tanned here for years
March 6th 2016
Everyone is very friendly and always make you feel welcome.
February 25th 2016
The staff is knowledgeable and friendly
February 7th 2016
Good greeting, clean beds
February 2nd 2016
Clean place. Friendly staff!
January 30th 2016
I tan at the Richards PBT on Beltline & Plano. Laila is great! I have always enjoyed the knowledgable staff.
January 30th 2016
Your staff always makes you feel welcome. They are very knowledgable of the products. It's a great place to go,
January 28th 2016
The only thing I don't like about palm beach is some of the front desk aren't that nice and every single time o get a spray tan it's never even, and I hate that because I get spray tans all the time. And each time I think it will be better but it hasn't been. :/ other than that I really do like the beds.
November 7th 2015
I always spray tan. I used to do Mystic and sometimes I will do Versa Pro. I love the machines and have only ran into a few issues over the years. Sometimes the machines will be down or the spray consistency varies by location. I wish there were 2 Mystics and 2 versa pros per location or at least high volume locations to avoid waiting. Generally, I get very helpful employees but sometimes there are people who don't know what they are talking about or are rude. But that can happen anywhere. I love PB Tan and will be a long time customer!
October 3rd 2015
I would prefer the sunless membership to be less especially when all the stores just have one mystic and one versa. Sometimes the wait is not worth it. If at that price then my feedback would be to add more sunless tanning booths.