June 27th 2020
Suggest they put 2 out front when it's busy. One to put members into a room while the other one accommodates new members signing up. This would keep the flow going as it takes at least 20 minutes to sign up a new member. Just a suggestion. The place is very clean and welcoming. Beds are great!
May 4th 2020
I signed up for a premier membership today and Sierra was so helpful! The salon was clean and everything was displayed so neat. All the beds are in great condition and I’m so excited to get tan in time for summer. Thanks Sierra!
September 5th 2019
Palm Beach Tan has the nicest, friendliest employees. They greet me every time by first name, and are extremely knowledgeable at what they do.
August 24th 2019
i am very pleased with all of the tanning sessions that i got and all the employees were friendly & polite hopefully be back in April of 2020
August 19th 2019
The staff is great!
August 7th 2019
I am happy with all of my tanning sessions. And as of I think you had said. The 25th of this month to just suspend my membership @ the cost of. $ 8.70. Per month. Which will allow credits
July 26th 2019
The guys are always happy and very helpful
July 25th 2019
The people are great. Super friendly. The places is clean too. It's the prices and packages. They said I would be charged $19 a month but now it's up to $25 a month. On the average I go 1.5 times a month..I wish a could buy a pack of 10. I plan to cancel and go else where or just pay for one at a time.
July 24th 2019
I am very happy with all of my tanning sessions. All of the employees have been great.
July 15th 2019
All the girls are very nice, friendly and professional! Nadia is absolutely outstanding, though! She told me about me about my credits, which I am usually neutral about. She saw the product I was using and when I shared more details about what I wanted from product, she recommended a better product, shared exactly why and I purchased! She is very knowledgeable and super friendly.
July 10th 2019
I am very happy with. My suntan. Sessions
June 27th 2019
i am and have been very satisfied with my my tanning sessions and will continue till @ least the middle of August
June 20th 2019
Staff are always friendly and polite. Very clean salon.
June 13th 2019
i very much enjoy being @ p..b.t. i love the tan that i am getting and all the employees are very helpful & friendly
June 12th 2019
Always have great customer service. Friendly staff.
June 6th 2019
Everything was perfect! The only thing that was off was the bed #7 had only one working facial fan. So that def needs to be fixed cause it got real toasty
May 15th 2019
I was set up for unlimited spray tanning. 2 weeks into it... it just wasn’t for me. The girls got me switched to tanning beds very quickly. ♥️♥️♥️♥️
May 14th 2019
I have been very happy with the times that I was there all of the employees were very pleasant & helpful
May 13th 2019
Not enough level one beds
May 8th 2019
You do have a high turn overrate, with that said the gals/guys are always nice and have great customer service. Good lord they even remember names and I know that can be hard! Thank for always making me feel welcome when I come in :) ?
April 28th 2019
Clerk was very nice (Janele?) and I was able to get in right away. :)
April 25th 2019
The staff is very friendly, the place is very clean. The only complaint I would have is that the lotions they offer to buy are SO expensive.
April 24th 2019
Service at the Fairview location is becoming hit or miss. On several occasions I have had to wait several minutes when the service rep is in the back. On other occasions I have had to wait over five minutes while the service rep finishes with another client such as explaining products or procedures. If business is picking up, get more than one attendant on duty. In the mornings I usually don't have time to wait.
April 24th 2019
Went into the palm beach off apple st in boise and was greated right away, she was super fast and efficient in checking me in. I really liked that.
April 24th 2019
my body and face looks great but my hands and feet look dirty... I wish there was a better way to not have my hands stained like I've been playing in the dirt. I did you the cream to protect these areas and parts were white and others real dark.
April 21st 2019
Well I've only been. There twice. But TOTALLY. Satisfied
April 21st 2019
April 18th 2019
Always pleasant staff, never had to wait more than 10 minutes, that was once, get right into a bed love pbt.
April 10th 2019
Usually I have a good experience. Periodically a billing issue or other will Harish
April 7th 2019
It was my first time to your salon, I was very impressed with both the staff as well as the appearance of the salon.
April 4th 2019
Becca always helps me out and informs me of sales and understanding products and services
April 2nd 2019
Friendly, knowledgeable staff. Suggestion for less expensive lotion to be offered.
March 28th 2019
Beca. The manager at the Fairview location is such a wonderful person. I have trouble with my billing and she has gone above and beyond what anybody else has ever done for me anywhere, where there have been similar problems. She always greets me with a smile and always asks how my day is going and if I need anything from her. Or if I need any new product. She is an amazing asset on your team. She deserves all the props in the world. Not just from her customers. It also her upper management.
March 26th 2019
The PBT location on Broadway in Boise, ID is great. The girls are always so friendly every time I come in. The staff is also great about letting me know when there are sales or specials going on with products and are happy to answer any questions I have. The tanning salon is also well maintained and always clean!
March 25th 2019
Love the service. I've only had one really bad experience. Not thrilled with the prices, could be lower
March 24th 2019
I feel comfortable at Palm Beach the girls are always awesome and helpful
March 23rd 2019
March 23rd 2019
The girls are always super friendly and extremely helpful
March 15th 2019
I’ve been going to Palm Beach for almost 2months now and it has been an AMAZING experience!!! The girls are always super nice and helpful!
February 24th 2019
Love the mystic tan. Quick easy and the gals at the counter are great
February 22nd 2019
I really like the staff at this location, especially the girl who signed me up. She answered all my questions and gave me lots of help. I always have more questions when I go in, and she is very happy to help me. I wish I could remember her name.
February 13th 2019
Very friendly staff, can get in and out in ten minutes. Very convenient.
January 10th 2019
Tanning was great, hannah helped me get checked in, she was super friendly and professional. The prices of tanning lotion are outrageous and way overpriced. That's the only reason I didnt give 5 stars
January 8th 2019
Friendly & fast!
December 28th 2018
Best experiance I could ask for
December 22nd 2018
Was able to use my birthday promo and had a great experience in a high level tanning booth. Booth was clean and ready to use, Beca was super friendly and worked hard to attend the multiple customers present when I arrived.
December 19th 2018
The girls were super friendly and everything was perfect
December 9th 2018
The staff is always very friendly when I check in and answer any questions I may have. The beds have always been clean and ready to go.
December 5th 2018
Beca is always friendly and helpful, the booths are clean, and if not ready to go right away are ready within minutes.
July 4th 2018
I appreciate the service I receive from you guys!
April 28th 2018
The girl was knowledgeable and not pushy. Gave great recommendations and was really nice
April 25th 2018
All staff was wonderful and so helpful in giving me information about tanning.
April 10th 2018
My experience was extravagant!! The associate is amazing and takes much pride in her job! I’d recommend anyone to the Palm Beach Tan on Fairview and Cole in Boise, ID.
April 8th 2018
The girls were so nice and more than willing to help and answer my questions
February 21st 2018
Really sweet assistants
February 21st 2018
the staff is always so friendly and I have not had to wait to use a bed.
February 19th 2018
I just wish my hands didn’t get so orange, I even use the blending lotion.
February 14th 2018
The young lady who helped me sign up and pick out products was the best. She was very busy but managed to multitask amazingly! The bed was the best it was my first time tanning this year and i usually burn a bit but this time i left with a lil color and not pink.
February 9th 2018
I have tanned before so I just wanted to walk in and get going. But I had to take a tour and then explained the packages. I didn’t want anything extravagant but was definitely pressured into it. I didn’t go for it, and got to tan once i picked a membership. I am excited to go when it is convenient for me, and not need an appt.
February 2nd 2018
Very professional, helpful staff, clean salon, great beds and products
January 22nd 2018
Best one so far
January 11th 2018
Shania is so nice at the boise Fairview location
January 4th 2018
It is a great place to tan!!! I would have gave 5 starts but I informed the staff 3 times that the bed I was put in had bulbs out
November 30th 2017
Fairview finally got new bulbs in all of their platinum beds, it was awesome to get good color at this location!
November 29th 2017
Fast and friendly The representative answered all my questions
November 16th 2017
Palm Beach Tan is a place I️ go to relax and unwind. The Fairview location has a great staff and the new manager Shana is doing a great job. She makes me feel very comfortable from the minute I️ walk in the door. She is very knowledgeable and always asks how my day is going and also shows me the newest products that just came in.
October 12th 2017
Spray tan room is super cold and spraying comes out really cold.. if that doesn't change then I can come there anymore. Need to warm things up..
October 11th 2017
I always enjoy coming in when Shaina is working! She is so polite and has amazing customer service. She always makes sure her guest are taken care of in a promptly manner
September 29th 2017
September 24th 2017
Amazing - McKayla has really helped me in achieving a great tan she is your best employee
September 18th 2017
I am always able to get right in and staff is always friendly
September 15th 2017
Each and every time I go in there and she is present, McKayla is always great. She is always friendly has a huge smile on her face and always asks me how I'm doing and also if I need to get any new products before I tan. It is great to see an employee who truly makes me feel at home each and every time I visit Palm Beach Tan.
September 10th 2017
Wonderful McKayla showed me that entire place including all the different beds and what they do . Every time I come in the salon she seemed genuinely happy to see me and all of the other customers
August 29th 2017
Knowledgeable and friendly staff, she told me all of my options without being too pushy.
August 27th 2017
This past trip, MyKayla was at the front desk. The time before it was Jess. They both greet me by name, very friendly and professional. If I'm in a hurry, they are speedy :) Even if I am in another part of town, I prefer going to this location because it's like going to "Cheers" where everyone knows my name!
August 25th 2017
The ladies are awesome and friendly every time I go in. Love them.
August 25th 2017
Super,, gals there are amazing.
August 23rd 2017
Very good customer service. Your customer service girl is very good at upsaling!She made the old saying "Fry's with that"? sales approach very cleverly and I bought in to it!Clean and well run. I will never go any where else.
August 23rd 2017
McKayla was very helpful in showing me what I needed to do for the best tan for. Me
July 24th 2017
McKayla always greats me with a friendly smile. She knows my routine ( and encourages me to use the product I purchased, since I've admitted in the past that I don't always take the time). A continued good experience!
July 16th 2017
Signed up for a membership. Staff was very friendly. Tanning bed seemed very well used but, it worked great!
July 15th 2017
The lady who helped me was extremely friendly and helpful! She made me feel very comfortable and confident that I knew everything I needed to know.
July 12th 2017
Girl who resigned me up was awesome
June 28th 2017
sometimes bulbs seem very old. dont get changed out enough.
June 9th 2017
Thank you for the upgrade specials! I look forward to this yearly!
June 6th 2017
All the girls that work there are awesome
May 25th 2017
The gals working were very nice and helpful, but the room wasn't as clean as it could have been, specifically the handle of the barrier cream.
May 11th 2017
Whole process of signing up was expensive and confusing. I feel like sign up for something I didn't exactly want. Going to play it by ear. Little more of a simplified process would have been awesome. Also your lotions are outrageously priced and I would never be able to purchase any of them.
May 10th 2017
I am always greeted with a cheerful smile, and even the newer ladies are remembering my name! A terrific team at this location!
May 10th 2017
I downgraded my level and it was just okay. The girl that helped me was really nice though.
May 7th 2017
The lady was very nice, she educated me about the current discounts going on but she wasn't super pushy which I really appreciate. I hate feeling pressured to buy something from palm beach when I'm low on funds constantly. She was also very welcoming and by far my favorite employee so far.
May 6th 2017
Love LOVE Love my palm beach on fairview!
April 5th 2017
The ladies at the front desk are so friendly (Gracie and Mykayla) and helpful. I was resisting purchasing product, but Gracie's explanation and knowledge were so good, that I purchased lotion. I'm glad they are still there for this year's tanning season!
April 5th 2017
Love the beds and most of the staff. Always being pushed you to buy lotions and expensive upgrades gets old sometimes.
April 3rd 2017
It's always a great tan at Palm Beach, plus I love the staff.
April 2nd 2017
Need to have more specials! Upgrading specials for 30 to 45 days....other then that I LOVE MY PALM BEACH!
March 31st 2017
The palm beach on Broadway is my favorite. They never excessively push me to buy lotions like the other ones do which I appreciate. Even though this location is just about the farthest one from where I live, I'd go out of my way to tan there.
March 11th 2017
I am extremely happy with one part of my visit to PBT on this day. I ran into Elise. I am very happy she is back at this location. At least now I know that everything will be kept very clean and tidy. I'm not saying the other employees don't do a good job. They don't do the job that she does. She goes the extra mile in making sure that everything is perfect in that location. When I see her there I know there won't be any dust on the machines or any dirt on the floors. And I have to say when a person is tanning that kind of stuff besides customer service is number one in my mind. I don't know how other customers feel but that is the most important factor to me is know that I am tanning in a clean environment. Welcome Back Elise.
February 25th 2017
Service was great but when I hit the bed It felt like the bed bulbs weren't on. They were but there wasn't very much heat coming off them. I didn't get warm at all. Even with the fans off. At the fairview salon I normally go to, I generally feel warm when I leave. I tanned for the same amount of time.
February 16th 2017
I go to your eagle rd location about 2or 3 times a wk the gals are always nice & red light is great
February 6th 2017
Love tanning here! It's always clean and the people are friendly. I love the monthly deals too! Makes tanning that much more worth it
February 6th 2017
I love the fairview and cole location, I always get great service from the girls and the tanning bed was amazing. Thanks!
January 15th 2017
Its always great! Live my peeps at palm beach!
January 13th 2017
Gracie is awesome and made my day
January 12th 2017
Gracie is awesome and always so helpful
November 13th 2016
Love this place
November 3rd 2016
The girl at the counter was great I got in right away and she was very sweet! Thank you.
October 29th 2016
Everything is always clean. The gals who work the front desk are always cheerful, friendly, and efficient. Makayla and Gracie are absolutely super!!
September 20th 2016
I think her name was Jess? at the Fairview Axiom location. I came in right after work and she was probably more busy than usual but she was very gracious and helpful answering all my questions for a new membership and helping current customers and cleaning rooms. The facility is clean and the beds are in good condition. Very nice atmosphere to unwind for a few minutes and get a tan.
September 16th 2016
Super clean - nice people at the desk
September 7th 2016
Everyone has been very nice; very helpful; and seemingly very knowledgeable. When I first signed up, the girl took her time explaining everything to me and showing me around. I appreciated that. I respect the slowness in getting through the levels.
September 6th 2016
All the girls and all the products and beds are great! Enjoy tanning here. :)
August 18th 2016
Great experience! Desk assistant was extremely helpful, tanning area was very clean!
August 11th 2016
I do love going to tan at PBT. The girls there are great. They always have a way of brightening my day up. Each time I go they always have smiles in there faces. Gracie and Makayla always make me laugh and are always on top of all my tanning needs.
August 9th 2016
Katie at the fairview and eagle location is by far the nicest employee you have. She is always in good spirits and is so helpful! Great girl
July 24th 2016
Natasha was the team member who helped me out. She was very knowledgeable about the products and the entire tanning process. She was very friendly and seemed like she wanted to help me out (I have very fair skin and want some more color). The tanning bed is a new experience for me, but I knew it was okay to stop any time. I like the fact there are no contracts with Palm beach tan, and I can downgrade my account if i need to. The products I purchased are the australian gold facial lotion, sustain intensifier (purely organic which I love) and the aloe lotion for after my tan.
July 13th 2016
Love my palm beach!
July 3rd 2016
Some of your sales girls are absolutely wonderful and are very helpful and remember my name, but some can be very pushy and make me uncomfortable and almost not want to come in for fear of being pushed into buying things. There is days where I consider not going in because of this. It is usually very clean and I've only had to wait for a bed once, even though I go in almost every day. I also like that some of the girls are very helpful and give their opinion on what would be the best route to achieve the color I'm wanting. I appreciate when they give their opinion when they think something might burn me or might not help me achieve my goal.
May 29th 2016
It was good I wish I had been recomend a darker spray tan but I will know next time
May 17th 2016
Beds we're great clean & front desk gals we're nice
May 9th 2016
The ladies that work at the Fairview and Cole location are always extremely friendly, especially Natasha and Cassie. Couldn't be nicer, I recommend this facility to anyone who asks. They are not hard sell on the products, and for this reason I have bought several. I plan to only keep my tan through the summer, but I will go to this location exclusively, because of the staff. Thank you for asking....
May 8th 2016
Simply love the location and love the specials! The manager is pretty amazing person
May 4th 2016
I had a great experience. It was my first day back and the girls at the front desk treated me great. One of them was Sesile and the other I think was Camile. They were great. I was extremely happy with the service I got.
April 29th 2016
My last visit, only one level one bed was available so I had to wait 15 minutes. Although it wasn't a long wait, since there are other tanning beds and it's not the customers fault, maybe a one time upgrade can be made available. Other than that, I noticed the floors were MUCH cleaner which is so great. Good job!
April 19th 2016
I haven't been in, in almost a year. Maybe not that long, but close enough. Mainly because I just got lazy, but partly because all the young girls who were working up there were rude. Took their time & treated you like garbage when you didn't buy a product. I understand they have certain things to meet, but, I usually buy four or five lotions at a time to switch out & use. I feel I get a better tan when not constantly using the same lotion. Well, I decided, yesterday, I needed to go back. I was starting to glow in the dark. I was very excited to see it didn't look like the same girls behind the counter as six or more months ago. They were both so nice, one of the gals was there today, as well. But, no name tag, unfortunately. I was a little early & waited for my 24 hour time frame to pass, I lost track of time, but right on the dot she called me over to sign in. I had a lot of questions about products that I already had, both gals, uesterday were so helpful. I will definitely be coming back regularly, again. I also love that I haven't been hassled about upgrading, since I'm still at the 17.00/month plan for level one bed, which already makes me want to upgrade!
April 14th 2016
Cammie was amazing. She gave me a tour and explained the details about every bed, she helped me pick out lotions and membership that would best fit me and I truly appreciate it. She was nice and knowledgeable!
April 6th 2016
I want to send a kudo to my experience I had at one of the PB salons. I just recently signed up for a membership, and the girl at Fairview location in Boise, ID was extremely helpful. I admired her professionalism while she was showing me around the salon and all the products. While I was there, there were about four people that had come in to tan and she still maintained a professional manner and made me feel like I was important. Five stars on customer service for her!! Her name badge said "Elise".
April 5th 2016
For the most part your tanning salon is pretty clean and the beds are usually always prepared. Sometimes the floors seem a little dirty.
March 29th 2016
I love the beds and most of the girls there are nice. There are some that are pretty rude though. If the prices were better I would definetly recommend it.
March 24th 2016
I absolutely LOVE the manager! Natasha at the Fairview Cole location! She's amazing always there to please and make me comfortable!
March 23rd 2016
Facility is always clean and the staff always pleasant. Haven't had a bad experience!
March 13th 2016
Great staff great place to tan
February 15th 2016
She got me on just the membership I wanted. Let me know everything to expect
February 15th 2016
Always pleasant experience. Love the outgoing fun staff.
February 4th 2016
I have loved the specials and my monthly rewards since I started tanning.
January 31st 2016
There are a ton of beds but every time I go in I have to wait for them to be cleaned ... Which wouldn't be a problem if there were actually clients in the rooms... It's usually empty?!? Also, constantly being hounded about purchasing different lotions for every body part is annoying! I'm holding my lotion in my hand and still get asked..., if I didn't have any or needed more I would ask to purchase some.... Please stop hounding!!!! I'm guessing employees get paid off sales?!? The beds are nice...
January 27th 2016
I love how clean this salon is that use off of fairview in Boise,id.But I hate how pushy some of the girls are. I work in retail and commission so I understand. But it gets to the point when they r trying to sell me something and I say NO and they have forced a product in my face on onto my skin without my permission. It's really only two employees I've had this problem with. I really appreciate everyone else when I say I already have product and would just like to go in a room them deselect that.
January 27th 2016
It's a good place to tan
November 7th 2015
Great customer service and knowledgable staff. Love that they provide eye protection, towels and a clean facility.
October 20th 2015
Always have a great experience and all the girls are helpful.