September 8, 2019
Sweet lady working. Got right in. Great tan! Clean place!!
September 7, 2019
Customer service representative is exceptional
September 1, 2019
The girls and Dakota are always so kind when I come tan. I do wish they still provided eyewear but know they can’t help it. I love tanning with them and will never cancel my membership because on the worst of days they make me smile and when I have an event they give the best spray tan possible none of my friends can even tell it’s “fake”! Awesome crew you have!
August 28, 2019
All the staff is super nice and helpful.
August 26, 2019
SC doesn’t have 24 hour law between sessions. Now that palm beach took over you can’t tan at 6pm one day and 3pm the next day. They follow NC law. Makes it hard for people that work. Seems like the employees are pushing product sales much more and I haven’t heard anything about my membership dollars earned accruing anymore. So far nothing stands out for anything special.
August 19, 2019
Was very pleased with the service I received. Lindsay was very knowledgeable and showed me great customer service! This was my first time and I look forward to coming back on a regular basis !
August 2, 2019
I have been a member at this location for 3 years. Management and staffing has changed throughout my time. Taylor is by far the best manager this salon has seen. She is always so helpful. I also enjoy coming to tan when Dakota or Nikki are here. Who I CANNOT stand is the employee who uses her VAPE PEN at the front counter. So disrespectful! I think her name is Kendall, I happened to come in once when she was taking bad about another customer. I heard the redhead working (not sure if her name) told the smoking employee to apologize for her unprofessional behavior once I was walking back to my bed. This smoking employee has also been late opening when I try to tan in the morning! Other than that, my experience has always been pleasant and I enjoy using palm beach tans as my tanning bed! I expressed my concerns with Taylor the next time I saw her and she was extremely apologetic.
July 27, 2019
Taylor is amazing she always makes my tanning experience a 10
July 22, 2019
Just moved from Ultra Tan to Palm Beach Tan and I couldn't be happier! Facility is super clean and organized and staff is friendly.
July 15, 2019
The store rep was quick to help and very knowledgable of the beds and retail products.
July 13, 2019
I was an Ultra Tan customer for years and they were bout out by Palm Beach Tan. Since joining I am very pleased with the company everyone is very friendly and knowledgeable. I'm loving it so far.
July 11, 2019
I Love Palm Beach Tan, I have been with you for many years now. I have paid for the Diamond Membership this whole time because I love the high end beds. Unfortunately, it seems every time I go to the Huntersville shop those beds never seem to work properly. One bed the mist line has been broken for years and the other bed, neither the mist or the Aroma therapy seems to work. That is the sole reason I pay for the Diamond level “most expensive” membership. Why am I paying for this if they always seem to be broken? Going to the Mooresville location is such a hassle and even one of those do not work properly.
July 4, 2019
Lovely, kind woman working the desk with a lot of distractions outside due to early fireworks. Professional, kind, considerate. She’s a great asset!
June 30, 2019
Easy transition from ultra tan to Palm Beach tans
June 30, 2019
Fun & engaging experience with the staff. Extremely pleased with their knowledge. Very happy with results. Great atmosphere.
June 20, 2019
Very pleasant, helpful staff. Establishment is sparkling clean.
June 14, 2019
I would like to see long time customers who spray tan to get more perks!
Discounts on add ons.
June 6, 2019
The huntersville location is awesome staff wise. Some of the beds that are left over from Hollywood tan feel exactly that, left over and archaic. Also I received an email promotion that couldn’t be processed in the store and the associate tried with max effort to figure it out so totally not her fault.
June 5, 2019
Very friendly staff. Always clean and speedy service
May 11, 2019
The staff is always super friendly and the facility is neat and clean.
May 1, 2019
Everyone has been very friendly and helpful. I would recommend this tanning salon to friends and coworkers ?
April 30, 2019
Manager and workers are always friendly.
April 23, 2019
I signed up to use only the Versa unit. And two outta four times it's down. And their only other choice is Mystic which you have to pay 23 dollars just to use that. I usually use the Versa once a week due to melanoma issues and cant go out into the sun. I'm .already paying close to a 60 dollar membership. I feel as if they are ripping me off. Only good thing is Dakota's back!!
April 14, 2019
I absolutely love coming to tan here. Taylor and Dakota are usually there when I come tan and it feels like I’m walking into my friends home. They are so kind and welcoming. Anytime I have questions about the spray tan or beds and lotions they never hesitate to tell me the truth. I truly feel like they are protecting my tanning investment and they are a true asset to this company.
April 13, 2019
Friendly staff, quick and always knowledgeable! Great experience.
April 8, 2019
I’ve been meaning to say that every time I go in and Kailee is working, I know it’s going to be a good visit. She has the sweetest demeanor and is a pleasure to interact with.
April 7, 2019
Taylor, Courtney and Dakota are WONDERFUL! They always make me feel welcome and the entire store is spotless! This is why it’s my third year patronizing this business! Many thanks !!
April 1, 2019
Staff is always attentive and smiling when I come in. Beds are always clean and ready to go.
March 25, 2019
I love the staff they are the best.
March 24, 2019
I understand the sales girls have a job to do, to try to PUSH products on me to buy but there is a fine line between giving a spill and feeling like they are forcing things down my throat. This happens every single day I am in. I need the sales talk to be a little more limited to every few days. Also, getting rid of the 23 hour tan time window was ASININE.
March 14, 2019
Staff is friendly and knowledgeable. Salon is clean and welcoming
February 22, 2019
I have been to lot of places over the years. The staff is wonderful. On day one they took their time and really let me see and think about thing. I end up on the 2 time getting the package. For the high pressure beds Have been back a few more times and they are wonderful clean and very nice.
February 21, 2019
Rock stars in customer service all the way!
February 17, 2019
Every visit I have made, I was greeted happily and helped! When I needed products I was explained which ones would be good for my skin type and was upsold!
February 14, 2019
I love Taylor and Courtney!
January 23, 2019
Love the staff always welcoming
January 16, 2019
I came in for a spray tan for an upcoming event. This was my first time getting a spray tan, so I wasn’t really sure what to expect. The associate was SO helpful and took the time to walk me through all of the options to achieve my desired result and walked me through the entire process to eliminate any confusion. I regret not remembering her name, because she certainly deserves some credit for being so awesome! Needless to say, I left completely satisfied with my experience, as I always am whenever I visit this location.
January 10, 2019
Excellent customer service, very knowledgeable staff and very clean.
January 8, 2019
I initially signed up with Courtney and she was great! So accomadating and gave me a tour to explain everything to me. She maintained her composure even when she got a little busy being the only associate there. I signed up last month and will continue to tan with you guys!
December 6, 2018
Very professional staff. A lot of construction going on now. Actually the construction workers are very aware that a business is being ran while they are working. Very good experience.
September 24, 2018
Courtney is the bomb!!
April 26, 2018
The associate that helped me was so nice took me around the salon explained every bed to me she was awesome
April 18, 2018
The staff at the Huntersville loacation is very friendly and helpful. But I was a bit disappointed with my visit. I reactivated my membership yesterday and was expecting to get a $25 gift card but I was told that I needed to use the gift card on the same day I reactivated. Since I did not need any lotions nor did I want a spray tan yesterday, I did not get that gift card. I think you should at least give the gift card with terms that it is used within 30 days.
April 9, 2018
Everyone is super nice and friendly. Most of the staff really are knowledgeable on products and how to get the best tan.
April 4, 2018
Friendly staff, clean facility, quality products... thoroughly enjoy my sessions!!
March 11, 2018
Customer service is excellent. Staff is very respectful!
March 7, 2018
March 1, 2018
Friendly staff and cleanliness was great!
February 1, 2018
Friendly and knowledgeable staff
January 28, 2018
Great staff, equipment, and an all around wonderful experience.
January 27, 2018
Had a great visit,used Mystic Tan spray. Love new machine!
January 23, 2018
Better experience this visit. Staff was very helpful and friendly.
January 15, 2018
Signed up for new membership. Stephanie was great!
January 11, 2018
Nice staff! The ladies were really nice. Still not happy with my color from the spray tan. I am different from so many others as I don’t want so much color all at once. I want a very light tan. No one seems to understand what I’m asking for.
December 9, 2017
In store my experience is great but I’m currently getting charged for two different plans in different states but cannot get in touch with anyone at my previous location as well as the general customer service number. When I call I plan on speaking to someone not being told they will call me back within a day.
October 29, 2017
Friendly staff and always helpful .Tjey always make great suggestions on new products.
October 16, 2017
fast, efficient and effective; tan stayed for over a week, very satisfied
October 12, 2017
Everyone is always friendly and helpful.
October 7, 2017
The staff is absolutely amazing. So helpful and happy every time I come in. The place is always clean !!
September 27, 2017
Salon is clean, staff is friendly, and price is good. Only been three times, but there has never been a wait.
August 23, 2017
I visit the same Huntersville location and the staff is great. A few doors need repair as they are hard to lock. I love this location.
August 22, 2017
awesome, store always clean and organized and manager and her staff are always pleasant and helpful
August 21, 2017
Love all the staff that works at my Palm Beach Store. Everyone there is very knowledgeable about there products and their services. They have a great group there and Dakota in particular is always very helpful.
August 19, 2017
All the girls working there are super sweet, friendly and helpful!
July 17, 2017
The staff are for the most part quite friendly and helpful. There are times the staff seem stressed. There are some repair needs I've noticed lately, doors won't close easy on the metal folding doors, music isn't working in some beds and at least one didn't shut off. There could be more beds like the 770 as there is always wait issues. It's a nice salon, but has its normal issues. I like that it's 10 minutes from my home.
July 16, 2017
Overall, I enjoy going to Palm Beach Tan. You guys have some of the best beds that I have been to around the Lake Norman/Charlotte area. It is always clean and I enjoy the sales, although I wish there were more!!
July 1, 2017
LOVE the beds. Have been a member for a few years now. Even with our move 2 hours away I will only go to your shop. The only issue I have is that the lotions are just too expensive. Even though I pay for the most expensive plan, I just can't justify paying over $140.00 "$100.00" with my discount. for the lotion I want.
June 26, 2017
I love the gentleman who works on the weekend. He is so friendly and kind to everyone. He just makes you feel so welcome. He goes out of his way to make sure they are comfortable.
June 15, 2017
Awesome the girls there are the best and the manager Erin is the best manager .... I will always be a member
June 15, 2017
I always get great customer service and the staff are always friendly
June 8, 2017
I have been a long time customer of Palm Beach Tan. I must say the Huntersville, NC location by far has the best customer service. The park rd. Location is nice 25% of the time, and yesterday I tried the Carmel rd. Location. It was just ok. I wish the customer service was better at the other locations like it is in Huntersville. I would also like to suggest a location in the Steele Creek area of Charlotte. I think part of the problem with the other 2 locations is volume.
June 6, 2017
Always positive, upbeat, informative. Never pushy.
May 12, 2017
I always receive great service at PBT Huntersville. If you have any concerns, Erin will always help you. The staff are excellent.
May 7, 2017
Clean facility, friendly staff.
May 3, 2017
All the staff is so very friendly & helpful.
April 28, 2017
Very professional staff, clean rooms, ample supplies like lotions, towels, wet wipes etc,
April 25, 2017
Everyone there is always so friendly!!
April 16, 2017
I restarted my membership a little over a month ago and have been nothing but pleased. I've already earned a free upgrade
April 15, 2017
Erin does a great job keeping the store clean. The staff are well trained and always friendly
April 13, 2017
Girls are awesome and sweet Erin is a very good manager
April 11, 2017
I brought in a coupon that says one month free tanning. It doesn't state that it's one month upgrade on the beds. I wasn't too happy about that, but it's a nice facility. I probably will go somewhere else after may.
April 10, 2017
I love Palm Beach Tan. All the Employees are friendly and helpful. The place is immaculate. You always leave with a smile on your face and warm brown color on your skin.
April 2, 2017
Very friendly & helpful staff, all areas are clean and well kept
March 29, 2017
Great service and everyone is knowledgable!
March 22, 2017
I am a previous Maya Tan customer and Erin the manager was so welcoming and explained all bed levels in great detail. Additionally, Erin gave me advice on what bed to start on because of my pale skin color. Great customer experience! Will keep coming to salon for a long time!
March 11, 2017
The staff is extremely friendly and outgoing. Two people that shine everytime I go. Is a young lady with dark brown hair. (Forgot her name) she signed me up for my membership and really took the time to explain and show me around . And the other one is a very handsome male who has a great welcoming smile. Always takes the time to explain the lotions and tell me about the specials going on. (Forgot his name as well). The place is always clean and well kept .
March 5, 2017
Friendly customer service
March 5, 2017
Always great customer service
March 1, 2017
Very helpful and friendly staff!
February 17, 2017
I absolutely love the Huntersville location! The staff is always so helpful and friendly and are never pressuring when it comes to selling product. I know they make commission so it makes you want to buy it even more because they aren't those pushy sells people and you truly feel like your helping them. Erin and Courtney are absolutely amazing!
February 6, 2017
The staff at Palm Beach Tan is always extremely helpful and very knowledgeable about their tanning products. They are very helpful each and every time I go in to get a spray tan.
November 23, 2016
I will say this, the customer service at the huntersille, NC location is excellent.
The bad is this... The hours changed a month ago. I was only able to make it during the new hours one time. I tossed away 80$ this month and was only able to tan one time. I will probably have to find a new place that stays open a litter later or is closer to my home. I can get there at 10:00 PM, that is the time I have been going the last 4 years, but I can not get there before.
November 4, 2016
I would like to see more deals for those, like me who spray tan often and have a spray tan memberdhip!
October 31, 2016
Fantastic staff and facility!
September 16, 2016
Always have great service
August 28, 2016
Great friendly atmosphere and salon is always clean!
August 21, 2016
Love the staff. Love the products.
August 14, 2016
Erin is always exceptional with service. Nikki is new and she's doing a great job too. Always enjoy this location. I enjoy rewards for being a long time customer.
August 5, 2016
Friendly, knowledgeable staff; Hours are perfect, always stocked with products; Very clean salon with appropriate music; Wish there was a 10 star award.
July 25, 2016
The girls at the salon were very helpful, informative, and nice. They talked me through the contract I was signing up for and made sure I understood everything and was satisfied. The bed I used was so nice and I noticed a darker tan in just one use. I'm very satisfied with my experience here.
July 13, 2016
The staff are the friendliest I have ever met st PBT
July 5, 2016
Love the salon! Great help in selecting a tanning lotion!
June 7, 2016
All the ladies are so friendly and helpful.
May 30, 2016
I love everything about palm beach from the friendly employees, to the cleanliness of the place and they always seem to have new lotions that I always want
May 26, 2016
EVERY person that works there is very friendly. Always ask how it was when your done, and they are quick to get the beds cleaned so if they are busy there is very little wait. I have been a member for a few years now and I absolute love the Huntersville location. The best Bed's I have ever used.
May 23, 2016
I love this location and the employees. Its also super clean and they are really nice to work with.
May 1, 2016
great staff (Erin and Amber)! Always clean and usually able to get he bed I want. Thanks!
April 26, 2016
the manager Erin is awesome
April 25, 2016
It was my first time there. From start to finish the lady was very polite and helpful. She was very very knowledgeable about all of the beds and products. I would definitely recommend anyone coming here. I'm looking forward to going tanning again.
April 24, 2016
I signed up for a membership and needed lotion. The associate recommended one to help quickly bronze my skin without drying - it smelled amazing and worked wonders in just 2-3 uses! Unfortunately, my skin had a reaction to something in the lotion. I was not looking forward to trying to convince someone that I needed something else and was happily surprised when I explained my situation to the manager and assistant manager. Not only were the ladies in the salon willing to help me find one that didn't give me hives, they genuinely wanted to help me and provided outstanding customer service. Normally I cancel my membership after a month or two, but the way they handled my unique circumstance, I think I'll stick around for at least several more months. Thanks for encouraging your staff to really care for their clients!
April 20, 2016
Love the choice of beds at every location I've been to (4). Staff is always nice and knowledgeable of products and which products do better in which bed. Great experience!
April 18, 2016
I absolutely love the professionals at my salon, however I do feel the products are way over priced.
April 14, 2016
I signed up mainly to be able to do the stand up booth and only found out two weeks in that was not a part of my package. Not exactly thrilled. Plus I feel that the pricing is a bit steep for the "service"
April 13, 2016
Very clean store and the employees are very helpful and informative. I spoke to amber on the phone and Courtney once I arrived.
April 5, 2016
Brittany is my favorite. The other girls are really nice too!
April 5, 2016
Brittany is my favorite. The other girls are really nice too!
April 5, 2016
Brittany is my favorite. The other girls are really nice too!
April 4, 2016
I love this location, everyone is really nice and its always super clean.
April 1, 2016
The ladies that help me are always helpful and answer any questions I have. After many time of having breakouts after a mystic at other salons. Your ladies showed me a trick that helped.
March 30, 2016
Besides getting my questions answered upon signing up for a package, where associate checked in 8 people while I waited, it was great. She assigned me to the bed I wanted only to change it for a customer who walked in behind me...so I had to go in a level 3 bed when I had just paid. $202 for level 4. No thank you or sample lotion pack for my time waiting.
March 12, 2016
The staff was very friendly. The bed was clean. I appreciated the advice I was given. And the color was natural looking. I couldn't ask for more.
March 11, 2016
I LOVE everyone who works at my Palm Beach Tan salon! They're always friendly when i walk in and they're very knowledgeable about products and their tanning machines. I never burn under their supervision!!!!
March 4, 2016
The girls that work at this location have great attitudes and are always professional and friendly!!!
March 3, 2016
The employees are extremely helpful and always so pleasant. The systems are great and the place is super clean. My only request is that the Huntersville location get the Beauty Angel too. I would love to use that option as well.
March 1, 2016
I love PBT! The salon is always clean and the staff is always super friendly and helpful. I love that PBT offers a wide range of tanning beds, tanning lotions, and sunless/spray tanning.
February 29, 2016
Sales clerks are always friendly and knowledgable about all products
February 24, 2016
Always a great tanning experience.
February 21, 2016
The staff at my PBT is always curtious, knowledgeable and pleasant. They are all great!
February 14, 2016
You have some of the most personable associates at your place. My daughter and I move from Florida and we were wanting to find a nice tanning place like we had there. As soon as we walked in we knew we were at the right location. Since then every time we go in the staff is so happy, nice and how customer service should be so thank you so much for providing us a great place to tan! The hours are great as well!
February 9, 2016
Every time I walk into Palm Beach I am greeted by the friendliest and the most professional staff. The place is always clean as a whistle and stocked with towels and goggles and lotions as well. If I haven't been there in awhile the staff always can safely suggest what bed and how long I should go in for, and they have always been right! I can not tell you how positive doing business in there has been for me. Always the place where I warm up internally as well as externally!
February 6, 2016
I decided to take a moment a do a desperate review for my experience in the huntersville nc store, so sorry for the flood. But I really wanted to reiterate how wonderful of an experience I felt I got there. The facility was beautiful and sunny. The machines are better then my local palm beach and the overall deal was more spa-like compared to the Mooresville store. I would really love of the Mooresville staff and customers had a palm beach with facilities like that they could be proud of. HINT HINT.... We want a Versa pro too!!!!! :)
February 6, 2016
I love palm beach and have been a member for almost a year now. The only thing I loath is how different services range from store to store.... As a diamond member I pay the same as people paying at other locations but do t get the same experience.... UNLESS I DRIVE 45 min out of my way. I am a busy single mom with a full time office career. I was appalled the first time I went to the huntersville nc location, after going to the local one in my hometown of mooresville nc. I have been spray tanning all this time in such an awful machine compared to versa pro. Please put a versa pro in your lake Norman mooresville location. I love the staff there and it sooo much closer and convenient.
January 29, 2016
I went into palm beach tan this evening and there were about 4 customers ahead of me. There were two employees jared and will working and it seems they were helping new customers, which can be very time consuming. They both did an excellent job at greeting each customer and prioritizing needs to get everyone in quickly and efficiently. I am impressed at their service while clearly breaking a sweat and being so busy. That hasn't always been the case here so that was refreshing to see.
January 27, 2016
The manager Erin at the Huntersville nc location is awesome and the same with all of her staff. They are super fast and nice yet do take the time to get to know you. This location the beds are always clean and ready to go. I was going to this salon before it was palm beach and when I found out the same staff would be working there I decided to stay. I've been very pleased with the salon and the staff every time.
January 26, 2016
I love, love, love the girls at the front!! Friendly faces in the morning is a great start to the day.
November 7, 2015
High quality tanning beds that make your tan look real. Great staff, friendly, knowledgeable, and make it a great experience. I've been a member for a year now and don't see myself leaving any time soon!
November 5, 2015
November 5, 2015
The girls that work there are great ... Erin and Amber are awesome .. They are so kind and very knowledgeable about any question you may have for them and helpful also .. I love going there and most of the reason is bc they make me feel welcome ..
October 4, 2015
Erin and the staff at Pam Beach Tan in Huntersville are very professional, knowledgeable, and helpful. The salon is clean.
October 3, 2015
Wish you had a larger selection of level 3 and 4 beds, especially at your Huntersville, NC store. I rotate around the same three beds every time.
October 2, 2015
I love PBT! Great hours, best beds, always clean and very friendly staff.
October 2, 2015
Staff is always friendly, knowledgable, and leads you in the right direction whether it be lotions or packages. Salon is always clean and beds are always clean. Wide variety of which beds to choose from.