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Customer Service Questions

Where do I direct any comments or complaints regarding a Palm Beach Tan store employee?

Just email Customer Care, and we will deliver your message to the appropriate person for follow-up.

I would like to talk to a decision-maker now; I do not want to leave a message.

The best way to contact them is to email us with your phone contact information, and we’ll page them with your name and phone number. They are committed to returning your call within 24-48 hours, Monday through Friday.

Please note: The last day for online Stay & Save® requests is the 23rd of each month. The last day for cancellations at the store level is the 25th of each month.