Palm Beach Tan Madison Madison/Lawsons Ridge

Love this store. Managed the right way. NOT like the Huntsville location. Worth the drive!

I have been a member at Palm Beach for several years now and have met some very nice young ladies. I wanted to complement Savannah and Hannah for an amazing experience. They both took the time to go over all the specials and lotions. They helped me get a membership for my son also. They are the sweetest, most professional team members I have met so far. I would give 10 stars if possible.

Literally worst tanning experience ever. My spray tan was so blotchy. The customer service experience was awful- it felt like I was the biggest inconvenience to be there. It reminded me exactly why I stopped tanning at that location. BUT I went to the palm beach in huntsville the next day & let me tell you!! Go there!!! NOT madison location! The girls in the huntsville location were SO helpful & kind. I just wish that location was closer!

We just gave them a fresh coat of paint looks very nice

The location on Hwy 72 is for sure the very best one. The staff there are always friendly, helpful, and professional. Service is fast. The beds here seem to be better than at the other locations around here (and I've been to all of them, even the ones in GA).

Love visiting Palm Beach Tan in Madison. I love all of the girls but Lindsey is my favorite! Such a sweet and friendly girl!

a like the Huntsville store !

I just moved here & used to go to Sun Tan City from living in TN - but PBT does it WAY better. Tons of more options to not turn out looking like an orange, a much more intricate spray tanning offering of machines, associates who know their stuff back and forth, and better pricing and promotions!

Love my Palm Beach of Madison! Best staff & beds!!

Good clean business,

Great place! Super friendly staff!

Great location, and accessible parking. Everyone seems very nice.

Love their versa spa. Girls are friendly! Always clean.

Kind, friendly upbeat staff. Equipment is exceptional and facility is clean always.

Great rates compared to others. Professional and friendly staff

Price and awesome working tanning beds

The ladies that work there are very nice,helpful,just wonderful ladies.

Great Level III UVB Beds, Always Clean, Great Products, Awesome Crew,l always works hard to get you into your favorite bed

Great and reliable service

My step sister and I came to this location to get spray tans for a wedding. Chelsea helped us and she was amazing! She gave us all the information we needed and answered our million questions. We will definitely be back! Chelsea is amazing!

I love this place! Staff is friendly, helpful and amazing.

very nice service made me feel so comfy it so easy because of the great service i was given

Love this place!!! Great atmosphere and friendly staff!!! Definitely recommend!!

Unfortunately had to cancel contract and they were just as nice as when I signed up. Don't get that often!

I've been going for about a yr. No complaints... Really like the deals and specials they have regularly. Really makes the lotions affordable.

Whoever the girl was that was working on the evening of Sunday 09/08/19 was incredibly nice and provided excellent customer service. She was very knowledgeable and was able to help my fair skinned self find the right tanning package for me.

GREAT! The staff Always lets me know what Great deals are currently available as well as when I have discounts ready to use.

Love going to PBT in Madison! I've made friends with Anna, Braden, and Edee. Great girls and very good at what they do. I recommend this store highly!

The staff is unfailingly friendly and helpful.

Always clean and courteous.. Love the staff and the beds..

Savannah was very friendly when I came in. Made sure I had everything I needed. Then made sure I got a good bed with good bulbs.

Very courteous and friendly staff. Always tell me about promotions and if I have awards available on my account.

Clean and a very welcoming staff

Love coming to Palm Beach in Madison! All of the girls are very friendly and are always willing to take the time to visit when I come in. We all have favorites in everything that we do, so I would have to say that Anna is my favorite sales associate! Just a great and pleasant atmosphere.

I recently started doing spray tans. Every time I go in for a fresh tan, I’m greeted with a smile. All the staff is friendly and helpful, let alone knowledgeable about additives and products! I absolutely love PBT!!!

No problems...very happy with the staff. Always have a smile. Always know me and log me in. Always say goodbye and we have a short conversation. Very happy and pleasant to go tan at. Good work!

I love my pbt. I'm always greeted when I come in and acknowledged when I leave.

Really need lower prices for current memberships. New membership prices are more than $10 cheaper than members that have been with this company for a long time. Really need more discounts for current members.

The staff is family to me and mine. We love our visit time and how professional and welcoming they are no matter the time of day/night.

Strictly spray tan now.

Very pleased with service and smiling faces. Remember your name and start logging right in the minute you are seen coming in the door. Always...always say goodby by your first name. Makes you really enjoy tanning at Palm Beach. Great bunch of girls....never had a disappointed moment this year!!

Always A Friendly Atmosphere. Very Neat and Clean !

Every time I go to tan they great me with a pleasant smile, which some days I really need that. They all are awesome!!!

Every time I walk in there all the girls are so pleasant and helpful and the shop is so clean. But sometimes I feel the beds don’t get hot enough but I enjoy the peace and relaxation of the time in am I the tanning bed

They staff is the absolute BEST!! Always smiling and friendly and the restrooms are spotless. I highly recommend !

staff is very friendly especially Carissa & Savannah, All the ladies greet you as you come in and when you exit. Good to offer different types of sun care for tanning and after care to maintain. Enjoy coming to tan.

I absolutely love Palm Beach Madison, AL!

Love visiting with the girls at PBT in Madison! Great personalities and always willing to help with whatever I need. And they always greet me by my first name and to me that is very important that the girls get to know the customers on a personal basis.

Wow...what a great place!! I am greeted with my name and a warm smile every time I walk in.My initial impressions were way, way off base. The staff genuinely cares about my well being and helping to guide me along the correct path to keep me from making tanning mistakes.There is no better place to tan!

Always friendly.

Luv the girls . Always friendly and professional and smiling. Know you by first name! Usually have you ready for the pin when you get to the counter. No waiting..get a bed always. Better than last year by far even the new employees. Did not like it last year any. Such an improvement!?

Great service. Love the beds

I REALLY wish your employees would be more up front about hidden fees and constraints on promotions. But I love the beds.

I usually stop in morning on way to work. Wasn't feeling very good the other morning as far as mood. However when I went in Savannah was extra nice & friendly & joking around. Just made my day start alot better.

Friendly staff

Really nice people

Feels like the customer service has gone down in the last 2-3 months. Feels pushy for sales and they don’t listen to my inquires for tan time allotment. Just make an executive decision and send me to a room. Will likely be my last month here.

Sales associates with light skin should not dictate their concerns over too much sun exposure onto customers with darker skin pigmentation. I feel like her fear of the sun is causing me to lose my time in the beds

The people working are always pleasant and very nice. They greet you when you come in and send you out with a god word. They are quick to get you in and not keep you waiting.

Also, PBT should do floor length mirrors in rooms.

Greeted immediately. Prompt service. Clean bed and salon. Greeted agin as I left.

Very expensive!!

Staff is amazing

Luv all the girls! Smile..pleasant and get you right to a bed. Always say goodbye and have a nice day. Great group hired this year!!!!

Love palm beach tan...The customer service is amazing and the wait time isnt long at all. I have been going here for almost 3 months. The only issue I have had and it happened today is I couldn't access my rewards under my PBT.

Great staff and very clean

Nothing special about the experience or the place. Very average.

It was great!

Always helpful with smiling faces

Spray tanning is a new experience for me. All of the Madison, AL PBT staff have helped me greatly. They have provided exceptional directions and assistance for me to get the best spray possible.Other than losing my expensive bottle of Primer after one use, I have been very pleased.

Amazing staff and great beds

Always a great experience. Facility is clean and the staff is always friendly.

Very much pleased so far as to bed level one being available. I know that the store only has three level one beds. So far I have been able to walk in and tan. I left two years ago because there was always a long wait to tan. Girls at the desk are nice and very helpful

Very clean beds and all of the girls are very helpful. I always enjoy my visit to PBT!

Staff is so friendly and facility is clean! Love Madison, AL Palm Beach!

All the ladies at the Madison Al location are always polite and professional. There is a big difference in the staff verse the one on Whitesburg in Huntsville Al. I love the Madison location.

It’s always a great experience!

I love that the staff greet me by name. It makes me feel welcome and not an inconvenience.

It makes feel special and happy how they remember my name! They great me and wish me goodbye. I really appreciate this fantastic customer service !

Most of the employees are very knowledgeable and friendly. A few have been timid or made some mistakes, but the more experienced employees were quick to make it up.

Carissa and all the staff are BEST !! They are always friendly, smiling and professional. They create an atmosphere that makes you feel comfortable and yearning to return. Also they consistently have the cleanest restrooms of ANY establishment I've ever been in. Not to mention they are all easy on the eyes.. Keep up the excellent work !!!

The Decatur, AL site is the best one I have been to. The people are awesome and facility is very clean

The ladies at the front were very nice and friendly

the staff is always polite friendly and helpful. Love the smiling faces!

Great staff, always friendly and knowledgeable

Madison location is amazing, Huntsville lacks kindness and overall not as clean.

Very little good ecperience for the money you pay. Manager rude to me about my eyewesr. Then I wad only ask to show them rarely. Towels were limitef. . Prices way too expensive!!

Employees are nice, place clean. Just your typical tan salon chaos when checking in.

Always very nice and clean

They are friendly and make sure I always get the bed I like :) never too pushy on products either! Could take a little more time cleaning bed.

Love tanning here. The staff is great

It's the busy season but the staff at Hwy 72 location keeps things flowing very well. My only complaint is that I don't like any of the Level 3 beds so upgrades do nothing for me and the music piped into the rooms is horrible . We're in Alabama so how about a little Country Western !!

I love my girls Haley & Carissa they are AMAZING and I always enjoy my experience every time when they are there, they are great with there customers and there personally is wonderful... ?

They are alway so quick & nice!

Why u don’t follow up to try to help

Very friendly and always a good atmosphere. Store is always clean. I love PBT!

Palm Beach Tan in Madison is AMAZING! From the minute you walk in the door the greet you with a smile until the time you leave. The ladies at the front helped me with all of my questions seeing that until recently I hadn’t tanned in a tanning salon in years! They were very knowledgeable and educated me on what and how much had changed in the tanning industry since the last time I was a frequent tanner. The facility and beds are awesome as well BUT the staff is really what makes this tanning salon stand out from all the rest.

This was my 1st visit to this location. The front desk staff was great in answering my questions. This is the third time I've transferred my membership from state to state and I want to say how happy I was in the ease of completion. I plan on having my membership for life! Thank you PBT

Love this location. The employees are super helpful and encouraging.

The service is very accommodating.

Your staff is SO amazing! They greet you with a smile and know my name! Love their professionalisms!

Very pleasant except you always play goofy dorky music at my location on Hwy 72 W in Madison.

I love everything about my Madison location! Girls are super friendly & cheerful!! Very clean and professional environment.

Amazing , staff is awesome!

Every time I check in the young ladies are always so very sweet and the process is seamless..thank you

Love the staff!

Clean, convenient, comfortable and classy

An exceptional facility and the young ladies have excellent customer service skills. :)

The ladies that work at this location are so sweet and knowledgeable. I love their advice. I’ve seen great results in such a short amount of time. Really enjoying having a membership here!

The Ladies always greet me and are very friendly.

Amazing as always

Everyone is so polite and down to earth. The beds and rooms are always neat and clean.

The girls are all very nice. My only complaint is that the booths need some maintenance . Lots of trim is off or loose in different booths and it overall looks run down.

Amazing!

Great Customer Service

I usually go in morning not long after opening. And even tho kinda early the staff is always nice & friendly.

The staff is always friendly and they are very knowledgeable. I love my membership!

Everyone is very helpful and knowledgeable

I love the girls at Pbt...they are always very helpful. I WISH y'all would give us a location in Meridianville!! There would be Madison county and Lincoln county business!!! Thanks?

The girls that work at PBT in Madison are sooooo great!! Full of fun and smiles!

Great as always

I have had to wait twice now for the only bed that I am able to use because there is only one stand-up unit. I will now be 20 minutes late for work. Can you install a second?

Absolutely love going here!!! The girls are always so nice and welcoming i wish i knew the girls name who always helps me she is fantastic and the beds are always clean and they know alot about the products

Helpful friendly staff

Lady’s are always pleasant when I walk in

Staff is very friendly and their advice is very good. Love this salon so far!

The employees have always been really friendly & helpful. And seem to try to treat you as a buddy as opposed to just a customer.

It a tanning salon ....pretty cut and dry

Excellent beds, friendly staff! Extremely clean.

Great service by all the girls working that night!

Great

The place is always very clean and the staff is helpful and so very friendly.