July 3rd 2020
I have been coming here for years and years to get spray tans. I've only had one bad experience when the nozzles were clogged up but the girl at the front desk was so helpful. My only problem and the only reason I didn't give it five stars because I'm a little disappointed that their hours are so late in the day especially for a spray tan. I hope they change the hours back to what they used to be
June 23rd 2020
I like going to PBT, it's always clean, and sanitized, and most of the employees are patient and nice! I have been using the beds, for many years, and now I'm spray tanning and its DEFINITELY different from what I expected, and the beds... but I'm giving it time to see if it improves & grows on me !
June 20th 2020
Great staff! Great service!
March 17th 2020
Love to tan here
January 12th 2020
I've been to many different tanning salons, this one is by far the cleanest and the best customer service I've had.
January 6th 2020
I’ve tried canceling my membership with them since August and they have refused to cancel my services and have been charging me for 5 months of services I haven’t been using. Toya was the woman who was supposed to cancel my services never informed me that I needed to sign a form. She told me it would be canceled and never was. Now on top of me paying for services I never used they want to charge me an additional $50
December 11th 2019
Clean facility, friendly staff and able to get in and out!
December 1st 2019
Morgan was amazing! She explained everything in detail and knew exactly how to explain everything.
November 11th 2019
Nice ,. Clean and the girls that work there r sweet
September 18th 2019
I was interested in a spray tan for an upcoming special occasion. I went in to Palm Beach Tan, explained I was a first time customer and wasn't really sure if spray tans were for me, so I wanted to check it out. I was promptly bombarded with the most hard sell pitch I have ever experienced. I kept saying I didnt need any products, organic or otherwise, as I was merely trying this service out. The whole shelf of exfoliants, primers, extenders were pushed at me. I was told that one tan a month membership was only $14.95, but there was a $20.00 sign up fee, and oh, BTW, you need to pay for color, and you need two colors! Sign up fee? What?! I was completely overwhelmed.
I drove to another tan salon, Tanmax, and was welcomed with no strings attached. And! Your first tan is only $5.00! I was given great instructions, not hassled in the least, and I now have a nice, little glow. Tanmax is farther from my house, but worth the drive to avoid the used car dealership that is Palm Beach Tan. Avoid this money trap!
August 15th 2019
The beds are much better the ones I used before
August 8th 2019
Love the ladies.... Tara and Lauren are so sweet!
July 28th 2019
Great customer service
July 28th 2019
I really enjoy the staff at the salon but seriously the radio only plays maybe 4 channels. NOT WORKING AT MOMENT AT ALL. Us ladies like the time to enjoy and pretend geteway in the tanning bed. So please fix the 4adio
July 19th 2019
The ladies at the Chandler location are so helpful and sweet!
July 10th 2019
The girl at the front desk was awesome. I came in for a single tan and it was almost the same amount as my monthly fee (my account was on hold) She went and found discounts I had saved on my account and helped me out when she didnt have to. She went out of her way, above and beyond and I appreciate that alot! :)
June 23rd 2019
The staff is helpful kind and quick
June 19th 2019
Staff is friendly, always clean and great music!
June 18th 2019
I have the one spray tan a month, it barely includes anything. I hardly get any color doing medium and I feel it's ridiculous to have to pay extra for dark, what's the point of paying for my membership when it doesn't include all of my options. Seriously contemplating on canceling because I have to purchase extra add ons every time just to see a little bit of color. The girls are nice but half the time don't know when promotional emails go out and have charged my card full price in the past.
June 6th 2019
The beds & facility are always clean! The staff there are always smiling, friendly & helpful! Always make you feel welcome!
April 22nd 2019
Helen is always so great!
April 9th 2019
I came in for the $10 spray tan deal and felt like the rep really rushed me through. Its been well over a year an a half since I have spray tanned and I almost felt like I was being an inconvienence. I had some credit on my account that I used but she never told me what my total charge was. (I also purchased sticky feet) and I dont know how to check what I was charged.
April 8th 2019
Spray tan booths leave me streaky and the price really isn’t worth it for the outcome especially since I have to pay 10-20$ for my own personal mix. I could pay this to get hand sprayed by an actual person and be streak free. The staff is always pleasant and helpful too bad the products are below average. Tried to give it a go Will be canceling soon.
March 26th 2019
Friendly staff reasonably priced
March 19th 2019
The girls are always very nice and inviting. The only downfall is I feel like every time I come in they are trying to sale or up sale me. I wish the rates were a litter lower. I go to a fitness club that also includes tanning, not the strongest beds but really thinking of dropping my membership to save money/
March 19th 2019
I usually have great results after my spray tan but today is only 1 day out and I barely have a tan. Also, it doesn’t seem right to have to pay to spray tan when I have the platinum membership.
March 10th 2019
Always friendly and quick
March 8th 2019
Really smart and helpful staff.
March 5th 2019
Always a great experience. The employees are very friendly and they are very knowledgeable about the beds and the product. Helen, in particular, is amazing! She is always welcoming and remembers her customers.
March 2nd 2019
Helen was a delight to work with.
February 19th 2019
Helen is smart and sassy. She deserves some sort of award.
February 13th 2019
Always greeted right away and excellent service!
February 8th 2019
Helen is great very helpful and informative. Great customer service
January 22nd 2019
The girls at the front are always great, especially when I have questions.
January 20th 2019
Staff is friendly and it is always clean. They do a great job
January 14th 2019
I used to live in California and I only Paid $19.99/month and upgrades were only $5.00. Callifornia is supposed to be more expensive. Just a price thing thats all
January 10th 2019
I always like going to the salon. The girls there are very friendly and helpful. The only thing I wish was different is the 24 hour tan law. I know you guys do it nationally but it's not a law here in Arizona. I wish you could do it state specific. It actually cuts down on the amount of times I tan for the week. One day I may not be able to go until later but then I can't go the next day unless I wait for that time so most of the time I end up skipping days because of it. I think you guys would make more money if you changed it for Arizona.
December 27th 2018
I have been to this location two times now. Both times the same girl has helped me. She is super nice! I have no clue about the different spray tan systems. She really explains everything and is totally ok with all my silly questions! Thank you!!
December 20th 2018
I have been going to your salon for a very long time. I was a customer of Darque Tan before you guys took over. I really like all of the girls at the location I go to. I also like the fact that I can go to another city and still get tanned.
December 6th 2018
Fabulous uplifting staff with fun attitudes!!
December 5th 2018
I love your beds, wouldn’t go no where else
December 5th 2018
Very polite and knowledgeable staff
December 5th 2018
Very friendly service, rooms and beds are clean.
July 30th 2018
High-quality tanning beds. Friendly and knowledgeable staff.
July 25th 2018
The staff is very helpful and personable. Great customer service
May 19th 2018
Support staff are friendly and helpful. Great experience!
April 27th 2018
In January the girls were able to save me some money with an offer. Now, I pay monthly and get a spray with $10 upgrade. I love that it’s cheaper than what I used to pay just for getting a one time spray for special events. The Front Staff is always nice and smiling, the place is always clean.
April 24th 2018
All employees very helpful and knowledgeable.
April 23rd 2018
Kyleigh was friendly and professional and very helpful choosing products
April 18th 2018
Excellent customer service. Great price point with respect to tanning services.
April 17th 2018
Shanna explained and educated me on everything I needed to know about tanning she was super nice and I don’t think I’ve ever met anyone like her. She needs a raise ;-)
April 15th 2018
Never been tanning ever! The girl working front desk was super helpful and walked me thru whole process. Great experience!
April 3rd 2018
All the employees are awesome! They call me by my first name.? LAUREN and FAYE are exceptional!
March 22nd 2018
The employee's are always friendly and helpful.! I love tanning at palm beach tan!
March 16th 2018
Started off great, then now not so great. I am super new to this and one of the girls at the shop makes me feel almost like a idiot because I dont understand "tan" or "spray tan" lingo. February was my first month and my birthday month so I got a " free" spray tan wich I was all excited to do the day before I was going out of town for my birthday but with all the hidden up charges and and not understanding what I was exactly picking out color wise I just said for get about it. That day was also my second time dealing with this same girl. I also told her that day since it was the 22nd of the month and I would be out of town come the 25th and did not want to forget to please hold my account, not to charge a full amount. Well come the first I was charged the full amount and was not put on a hold. So with all of this at the end of this month I will be canceling and not coming back. I chose to come to this location because of the reviews and close to home. It is way more expensive then a couple other choices and now with this I wish I would of just drove a little further and saved my money.
March 10th 2018
I don't like your "24 hour" rule. 23 hour I could live with. I work til 6pm, and tan on the way home. Many times I have had to sit for 5 to 7 minutes to wait for the time to pass. Waste of my time.
March 5th 2018
I was given great advice on new bronzers to purchase to help me balance the tan I want and the tan I have been getting. always friendly front desk staff!
February 28th 2018
I love the staff! They are all so personable.
February 27th 2018
I love this place
February 25th 2018
Love love love my PBT!!!!!
January 30th 2018
Lauren is always ready for me and goes the extra mile!
January 26th 2018
Lauren was super nice and helpful. I am a super newbie and she made me feel comfortable.
January 23rd 2018
I recently just moved here from Texas and back home I have ALWAYS used Palm Beach. Once I saw that they were here in Arizona as well I knew that’s exactly where I was going to go. As always, I love it. The staff is extremely helpful as well as nice. Also, the beds are fantastic! They are always my favorite place to go :)
January 14th 2018
Excellent, accommodating, enlightening!
January 14th 2018
Best tanning place in town!!! Knowledgeable staff clean baat bed selection
January 12th 2018
The girl who signed me up was friendly & did a great job!
December 13th 2017
I LOVE LOVE LOVE my tanning center. The girls So friendly and knowledgeable. The place is always clean and stocked.
December 12th 2017
The ladies are always embracing, helpful, kind, accommodating, awesome!!!
December 6th 2017
Andy Andy Andy
November 30th 2017
They always remember my name and are ready for me when I walk in the door.
November 13th 2017
Everyone is always friendly. Very clean
November 12th 2017
Absolutely love this place....I go to the one at the 101/Elliot. The girls are so knowledgeable and nice. Always clean
November 5th 2017
The staff was helpful and informative. The beds were great. The facility was clean and comfortable. They knocked it out of the park!
November 5th 2017
Faye at the Dobson store in Chandler is awesome . Always so polite, cheerful and very helpful. She keeps the store and beds clean and in excellent condition.
November 4th 2017
I don’t know the young lady’s name but I came in with a friend and wanted to tan once or twice. The lady at the counter explained eveyso thoroughly, I bought a level 3 package. She was super knowledgeable and friendly.
October 30th 2017
I have a one tan a month for spray for 25 i saw the sign for 15 i asked about it and if I don't buy product there is no point to keep it
October 23rd 2017
I pay for the top plan so i can use the top notch bed but there is only one and someone is always in it, so i pay for something i dont get to utilize. I may be looking for another tanning place.
October 17th 2017
October 15th 2017
Literally, after 30 - ahem- years, the best salon I've been in across multiple states. I drive quite a way to attend this facility, love the hours, the staff, avaialability, cleanliness and selection of beds. They are by far the moat superior I've ever used!
September 29th 2017
The service is great. Beds are clean and wonderful. The girls get me in quickly and the additional savings and tan bucks are awesome.
September 23rd 2017
Austin was great at the Scottsdale location. He has always been both helpful and kind.
September 16th 2017
Ive been to 2 locations and very satisfied with both. Exceptional staffthe ladies are alert and welcoming.
September 8th 2017
Great Staff and beds !!!
September 6th 2017
Gals are always really friendly and helpful. Everything is always clean. A couple beds are getting old and need replaced but I don't use those very often so it doesn't bother me. :-)
September 1st 2017
Love this place... The girls are always nice and helpful. They have a great atmosphere and great prices. I would defiantly recommend someone going there.
August 30th 2017
I am always greated with a hello and how are you doing today. The place is clean and smells amazing. The people are wonderful.
August 20th 2017
It's all about Haley. I have been to your salon many times and Haley stands head and shoulders above all others. She is professional and helpful beyond expectations. She's intelligent and well spoken and treats your business as if it is her own. You are very fortunate to have her.
August 16th 2017
I love your store. It's fast, very clean and a wonderfully helpful staff. The operating hours are generous and the spray tan last longer than any I have ever used.
August 2nd 2017
The chandler location is always clean and the girls are really nice!
July 15th 2017
Love the facility and the people. Clean, people always smiling and they are kind
June 16th 2017
My favorite time of day is at Palm Beach Tan!!!
June 15th 2017
Great! As always!
June 15th 2017
I love the alpha, don't like that u don't have a level 4 package without spray tanning. HATE that u took soothing music off the bed...thats the reason I chose palm beach is the music in the bed. Lol
June 14th 2017
The girls at the front desk are great. They remember your name and greet you and you are in your bed so quick.
June 2nd 2017
Great Salon & StaffEverybody is very friendly and the beds are always super clean!
May 25th 2017
Good as always! I love the girl that works here, she's great! Always super friendly & helpful. I have yet to have a bad experience with any of the ladies that work here! :)
May 17th 2017
Signed up for a membership and got a spray tan for the first time, I loved it!!
May 14th 2017
The girls there are nice and helpful but prices are high found same product on Amazon for half. The rooms are a little small
May 7th 2017
It is always clean and everyone is always friendly. The discount is what brought me back. Reduced fees would be/is a great incentive to keep people or add more clients.
May 7th 2017
Everyone at this location is always friendly and helpful
May 6th 2017
Overall it was good the spray machine missed a few spots but I will let the counter girl know she told me any issues will be fixed.
May 5th 2017
I love coming here....the girls are so nice
April 15th 2017
The people were nice, they seemed to be busy .
April 9th 2017
Haley was super great! She helped me get set up with the perfect membership specifically for my skin tone. Can't wait to get the perfect tan!
April 5th 2017
Love it here. Great customer service
March 28th 2017
I just restarted my membership from being on hold. The customer service was good but I forgot how small the rooms are and now the radio hookup is different
March 23rd 2017
I always have an awesome experience here. The from the check in to the tanning bed. The employees are always so friendly and helpful too!
March 15th 2017
The staff is very friendly and helpful. And I like that all the beds are newer models and the bulbs are changed regularly.
March 8th 2017
I absolutely love tanning here! Everyone is knowledgeable about all the products and by far, some of the best customer service! It always makes my day better to pop in and tan!
March 3rd 2017
Great atmosphere and pricing!
February 19th 2017
Palm Beach is the best tanning salon I've ever been to. It is always clean, the staff is friendly and they know what they are doing.
January 8th 2017
The girls that work at Palm Beach are always friendly, knowledgeable and always give great sale information.
January 6th 2017
Great place to tan!
December 30th 2016
Got me in quickPolite New membership
November 30th 2016
Absolutely LOVE my PBT!!!! I go to the one on the 101/Dobson. The girls are amazing and so knowledgeable. Its clean and relaxing
November 2nd 2016
Love coming in .. great energy!
September 21st 2016
The beds are always clean and I love that the speakers always work. My only complaints are that it's always freezing in the tanning rooms. And I even stay cold while tanning. And the level 2 beds don't seem to work as well as other level 2 beds I have used at other salons. But over all I love the staff and the atmosphere here.
September 14th 2016
Madison, young lady behind the counter went above and beyond. Never made me feel pressured into buying anything. Gave me a quick tour, first visit was completely satisfying.
September 11th 2016
Always a pleasure to tan at Palm Beach. The girls are always very nice and helpful
August 31st 2016
I always have a good experience here! Everyone that works there is super sweet! ❤️ I recommend this tanning salon to all my friends & family.
August 29th 2016
Very knowledgeable and friendly staff. As well as a very clean salon with lots of variety in tanning.
August 25th 2016
Overall I love this place! I get the spray tan but if I am the 1st customer for the day, the spray isn't working right because all I get is a fine powder.
August 23rd 2016
My wife and I have been going to this salon since it was 2 other names before Palm Beach Tan. I found out that I have skin cancer so I can no longer use the beds. Awhile back we bot a couple of spray tans each and my wife didn't like it. She has one left and they won't let us transfer the spray tan to me since now that's the only way I can use your services. One more quick gripe...you don't have any plans for multiple spray tans per month. You go from 1 tan for $30 per month to unlimited tans for $80 per month. Your sprays typically last for approx 2 weeks...so I would never need unlimited spray tans. Just wondering why that is? For me...now that I can only spray...$30 for using it once a month may end up causing me to have to quit my membership. If I quit so will my wife. Thanks
August 22nd 2016
Every time I go in the ladies make me feel very comfortable and make sure I am taken care of.
August 4th 2016
Tanning beds are very relaxing and always clean. Staff is always helpful in product recommendations. Love the Versus spray tan!
July 11th 2016
Great experience. I believe it was Destiny who got me all setup and took the time to go over every detail with me as a newbie. For a fair skinned person, I as impressed how this process works and so far, my expectations are being met.
June 24th 2016
I love palm beach tan! All the staff is so sweet and helpful, and make coming into tan so much fun! It's always clean and they are so on top of everything there.
June 15th 2016
Palm Beach Tanning is the best! Friendly and always helpful staff and the beefs are always clean!
June 7th 2016
Love the ladies that work at Palm Beach, especially Kendal!!! Everyone is great and knowledgeable and I love that they remember you! Great customer service .
May 29th 2016
Friendly and professional service every visit. Thank you!
May 24th 2016
The floor of the stand up is so sticky my feet stick to it, kinda gross
May 24th 2016
I really enjoy the manager at the store I work at. She answers all of my questions and its very nice. Some of the other workers have an atitued like I asked a dumb question or something. How ever I really appreciate Kendle and her nice managing and people skills.
May 14th 2016
First time visit was great.. Looking forward to my next visit!
May 6th 2016
I always have a great experience coming here & I recommend you guys to all of my friends! :)
May 3rd 2016
Employees are wonderful, tanning beds are always clean, the location is great.
April 30th 2016
All the girls who work at the Chandler location are very professional and helpful. Thank you
April 30th 2016
Very nice and helpful..
April 19th 2016
Thank you for a comfortable place to go
April 18th 2016
Kendall is such an asset to your organization. I hadn't been in since last sept and she remembered me. Huge kudos to her!! I've been in sales and customer service for 40 years and the importance of remembering your clients. She's informative, helpful, polite, caring and just an all around delightful young lady.
April 14th 2016
I enjoy my tanning with your salon.
April 7th 2016
There had been a miscommunication and the next day the manager called me and made it right immediately. Great customer service. Thank you Sabrina.
April 6th 2016
Very clean and comfortable. Only complaint is having to pay $20 to start up a package again.
March 29th 2016
Friendly staff, very knowledgeable of the services provided and packages.
March 28th 2016
Friendly service. They always make sure you have a SAFE burnfree tanning experience.
March 28th 2016
Nice place. little expensive for monthly fees and lotions. Girls are always friendly and its clean.
March 23rd 2016
Great staff great location great tanning experience all around!
March 22nd 2016
I've visited two salons and both were much cleaner and with better customer service than I have experienced with other tanning salons I've been a member of.
March 16th 2016
Beautiful clean place to go. It's nearly spa-like and the gal at the front desk was smart, informative and helpful. I signed up!
March 12th 2016
Every time I come in the staff is always very pleasant and cheerful. This is consistent
March 1st 2016
The girls are great every time I go in there. Doesn't matter who it is or what time they all are very welcoming.
March 1st 2016
I've never had a bad experience! The girls are always super friendly & they get me set up and in a bed quickly, everytime! :)
March 1st 2016
Love it here! Consistently good spray tan and long lasting results :)
February 29th 2016
Happy, Friendly Staff. Facility Clean & Comfortable.
February 28th 2016
Always a pleasurable experience. The staff members are always friendly and very knowledgable!
February 28th 2016
Ryann was informative and showed me the salon, she was really helpful and nice.
February 26th 2016
I joined yesterday. The young lady that helped me was very thorough with her explanations and her tour of the facility. Everyone was super friendly and the rooms were all very clean and everything was well thought out!! Thanks
February 26th 2016
The price for the unlimited spray tan on the Versa Pro is high. In the Chicago land area it is 50$/month, compared to 90$/month in the Phoenix area. With all the negative attention indoor tanning has recently received I was hoping safe alternatives would be more reasonably priced. Versa Pro is the best spray tanning option, very glad Palm Beach Tan has this booth.
February 21st 2016
usually things are great but sometimes your spray machines are not working, that's a real bummer because i drive over 40 miles one way to tan. wish you would open a location in san tan valley!!
February 17th 2016
I enjoy my time tanning. Its a break from reality.
February 13th 2016
Staff is always pleasant and helpful!;)
February 6th 2016
Everyone is very helpful and knowledgeable.
January 30th 2016
Love love love it here! Always so friendly and helpful :) I leave there feeling more confident each time :)
January 29th 2016
Ryann has been such a big help to me. She is so professional and courteous and I truly appreciate her!
November 8th 2015
I've been with PBT for two months now and it has been a great experience so far. They have great deals on upgrades and the staff is always helpful.
November 6th 2015
Very Happy with Palm Beach Tan. The Staff is ALWAYS very Friendly & Helpfull. I Enjoy my visits there .. Very Relaxing & Comfortable.
October 3rd 2015
The staff at Palm Beach in Chandler are amazing. They are very knowledgable, helpful, and always welcome me with a smile. I've been to a ton of tanning salons over the years and I love Palm Beach!
October 2nd 2015
I enjoy my Tanning time at the Salon !! EVERYONE there is SO very Helpfull & Friendly !! They recommend lotions & products .. but are NEVER pushy. Great Staff !!