August 8th 2019
These girls are always so sweet!!! Keep up the good customer service!
June 18th 2019
Cassidy is always friendly and professional! Makes the tanning experience great for both my husband and I to have courteous staff and cleanliness with the rooms.
June 13th 2019
Love Alexis. Fantastic establishment.
May 15th 2019
Friendly staffClean store
May 5th 2019
Everyone and everything is first rate
May 1st 2019
Excellent staff :)
April 4th 2019
The staff is awesome at my location, always friendly. Paseo Village in McCormick Ranch 85258
March 25th 2019
I used Palm Beach Tan for the first time on Saturday (the 23rd). The young lady assisting me was very knowledgeable and very helpful. She answered my questions and provided all the information I needed. I have used PBT twice since then and each of the representatives (there have been three different ones altogether) have been exemplary. I would heartily recommend PBT!!
February 17th 2019
A as Always...great customer service, always smiling in a great mood and she makes every visit a pleasant experience. Now if I can only remember her name. Last visit was Saturday at 7pm. Keep up the great work!
January 27th 2019
Many of our visits has Taylor on shift. She’s very friendly and always greets her customers Going to PBT is a very welcoming visit when Taylor is on shift She knows her clients and she does a great job representing PBT! If I owned a business I would steal her from PBT. ?
January 24th 2019
I paid 75.00 for a month of tanning in a stand up machine that has been out of order for well over two weeks. I've been using the 55.00 stand up instead. I called customer service last week and left a message. Guess no one has found the time to return my call.
January 19th 2019
January 14th 2019
Taylor is super nice and friendly too!
December 5th 2018
So far so good.,
August 26th 2018
Jordan is professional, polite and has excellent customer service skills.
March 27th 2018
I really like your staff. They are knowledgeable and very friendly.
March 15th 2018
Workers are always friendly & helpful :)
January 31st 2018
Easy, smooth sign up process with nice staff.
January 26th 2018
The girls out front are friendly & fun!!
January 24th 2018
Super friendly and accommodating team! Love em!
January 9th 2018
Friendly Staff! (Already miss the $10 Monday’s)
November 23rd 2017
Great amazing tan
November 2nd 2017
Been going to this salon for about 10 years, ever since you guys purchased it - things are much better, staff is great especially the manager, and you have great products and it's always so clean. Love it!
October 1st 2017
The staff is very friendly; and keeps the workplace unbelievably clean!
August 31st 2017
Staff is always friendly and helpful, the facility is constantly immaculate!
August 28th 2017
Always a pleasant experience when visiting the ladies at PBT! The more often you go, the more it feels like family. They make sure you are taken care of and aware of the deals going on. Thanks PBT Staff! :) Rock on!
August 26th 2017
Everytime I've gone to Palm Beach Tans, it's been a fun experience. Thanx to all of you. ?♥?????☀?
July 16th 2017
One of the best tanning salons I've ever been to. Love the people, the beds, the hours, the lotions..... Couldn't be better!
June 20th 2017
Everyone who works @ the McCormick Ranch location are great- so helpful. I love getting spray tans there!
June 11th 2017
Shawna, Kirsten, and Kylie are the only ones I've had the pleasure of dealing with at PALM BEACH TANS . They all are so friendly and helpful. Thanx to all 3 of you.
May 20th 2017
Shawna took her time and answered all of my questions with patience and professionalism. I had plenty of questions, I just moved here from Missouri and did not want a "membership." Needless to say, I am now paying a monthly membership!!! Shawna made me feel comfortable and informed me of all my options. Excellent customer service!!!
April 8th 2017
The staff is very friendly/helpful and the beds are clean. I've enjoyed my first few sessions and happy you're close to my new home! :)
March 8th 2017
Your staff is very good and make me feel comfortable during my visits.
February 17th 2017
Misty knows me by name when I walk in and is always smiling. :)
January 8th 2017
The guy working the desk was very helpful
November 18th 2016
The place is great! A lot of turn over at the front counter however. Typically dont see the same face. That's hard. I also am not happy about being told when I need to use the spray tans I purchase. I want to use them when I need them or on a special occasion, not when you tell me I have to. If they are paid for it should not matter when they are used. period.
November 16th 2016
Best beds and the best staff including your manager, Kyle! Very clean and bathrooms are always stocked with deodorant, ponytail holders, and Q-Tips.
July 28th 2016
WOW! What an amazing service experience with Austyn and the Shea location!! Fun, energetic, customer service oriented, THE BEST!!
July 25th 2016
I. Came to PBT on Shea on July 25th and met Austyn for the first time. He's fantastic. He was with a guest when I walked in, with another customer ahead of me. He acknowledged me right away and said he would be right with me. When u was done with my tan he went over the discounts and options for a tester you guys had out of tan extender from the Diamond Line. He used my name back to me, explained the discount, got me excited about it, and even gave me some tips on what I could do with the extenders I already have. I have been in hospitality for over 15 years, I currently manage a brand new hotel in scottsdale, and actually teach customer service on task force with my hospitality company. I also understand the importance of getting these surveys back. Let me tell you, Austyn could teach people a thing or two. It's all about making people feel welcome, special, and cared for, and not only does he do that, he is obviously a great salesman but in a genuine and smart way, not using pressure to sell a product. He also treated the other ladies in the salon exactly the same way. I just walked out of the building and am still sitting in my car as a write this , that's how impressed I am with him. Please give him some praise ! It's much deserved! Awesome job Austyn!
July 2nd 2016
Always a great experience. Kyle provides awesome customer service with a big smile and personalization.
June 25th 2016
Super clean and friendly !
June 16th 2016
Just started back. Best part was not being hounded about buying lotion or anything else.
May 22nd 2016
great service and tan
May 3rd 2016
The front desk staff is always very nice and helpful. I always do the stand up booth and the only negative I notice is that the pedestal you stand on isn't swept or wiped off after the person before me. Other than that I am very pleased with the service I receive.
May 2nd 2016
April 2nd 2016
Awesome, clean,and friendly
April 1st 2016
The employees are way to sales oriented. They ask every time I come in how I'm doing on my lotion and constantly try to up-sell me on products. It really takes away from the experience. I will be cancelling my membership this month
March 20th 2016
Staff is awesome and friendly. My suggestion is to have more than 1 level 4 bed and the misting sys hasn't worked like it did at the beginning for months. I don't know if it's a setting or not. I have shared this a few times.
February 10th 2016
I can't remember how to pronounce or spell her name...Ceioa ?? was great. Upsold me from my standard membership I have had for a while to your $99.monthly which fits my needs exacly.Thanks!
January 30th 2016
I love the facilities and the staff. The manager of the store on Shea is awesome - but I forgot her name I'm sorry ! Her along with another girl at the Shea store (very nice girl with blonde hair - I'm sorry I don't remember her name either!) have let me try some of their own bottles of lotion recently since I'm due for a new bottle and wanted to try a new one before purchasing. They always tell me about new promotions and products which is great and the perks are awesome. My only feedback is to possibly lower the prices of the sample packets. It's hard to commit to buying a $100 bottle of lotion when you haven't tried it and some of the samples are in the $15-$20 range. It's great that they will take the price of the sample off the bottle if you buy it - but it's hard to spend so much money on samples if you want to try more than one. Aside from the prices of the products and samples, everyone is amazing, the facilities are clean and always have great music. I've rarely ever had to wait for a bed and the hours of operation are awesome. Love it !
November 7th 2015
Friendly staff, clean rooms and locations, safe, great deals.
November 7th 2015
Plus side, you have bought out a lot of salons, making PBT the most accessible. Not every salon is equal though. Some have very old beds or no stand up for level 2. I also can't stand country music and some salons blast it. Fine in lobby, but some salons so old the employess turn it on in a room to hear up front. I am harrassed every time I walk in to buy something, especially lotions. Most employees are very nice, but stop with the sales pitch. It's rude when a client is a regular and has said no thank you to be asked over and over. Perhaps a flag or notes on the account would prevent my annoyance.
November 6th 2015
A little over priced but still good.