March 14th 2021
The employees are great. Despite the fact they have alot of customers, they really try and mostly succeed in remembering your name when you come in.
Keep up the good work! It's fun coming in
September 11th 2019
Always a great experience
September 2nd 2019
Always a pleasure. Nice and clean.
August 4th 2019
Always superb service
July 30th 2019
Awesome service and a bed is always available form me..all the girls are great there !
July 27th 2019
I cocktail! Love the variety of beds and then spray tan. Friendly staff, and really like the new clothes!
July 20th 2019
Jenny the manager and Jordyn were very sweet and helpful. I don’t always get to come to this location but I have an excellent experience every time I do. Thank you Jenny! Your team is awesome!
July 19th 2019
Great customer service clean beds
July 13th 2019
Color is inconsistent as far as spraying. I was very blotchy last time and something was dripping from the roof (top) of the spray booth. I did tell the girl that was working there. It felt like water?
July 10th 2019
Love Palm Beach Tan! Always have a great experience at this salon!!
July 10th 2019
I had a bunch of questions about spray tanning and Celeste went out of her way to call 3 maybe 4 stores and talk to other employees and the managers to get the answers. I thought that was fantastic customer service.
July 4th 2019
Every employee has been so helpful!
June 27th 2019
The girl that is always working is very pleasant and helpful and always remembers my name (big plus)!
June 24th 2019
prices are a little steep for a new person
June 11th 2019
Love the variety of beds. I have the diamond plan, so I use the different beds to complete my tan. Nice people, and i like the new clothes!
May 10th 2019
EVERYONE IS VERY PLEASANT AND HELPFUL WHEN DECIDING WHICH BED TO USE THAT DAY.
May 7th 2019
Very happy with the cleanliness, the options, and all the super friendly staff. Danny is awesome!
May 4th 2019
Staff very friendly store always clean.
May 2nd 2019
Clean and always a friendly staff.
April 17th 2019
Very friendly and attentive staff
April 1st 2019
Sales Associate was nice.
March 28th 2019
The girls that work at this Chino location are just awesome!!!
March 18th 2019
Staff is super polite, professional and very knowledgeable.
March 16th 2019
I called and the woman on the phone was so knowledgeable about everything I wanted to know! I felt so excited to get in there and tan the next morning! I met her in person and she made me feel at home there and she put me on a plan to work with my budget. she gave me all the tips to make my spray tan come out amazing! today I am ready for my event because of this amazing tan! it was a wonderful experience!!
March 13th 2019
Ali and her team are the best! They know my name when I walk it, they always greet me with a smile and are very polite!
March 13th 2019
I returned to PBT after a long hiatus. What enticed me to return was an email indicating I could get a 25 dollar gift card applied onto my account if I reactivated my account. Well, unfortunately that was not entirely true and I found that out only after reactivating my account. Apparently, according to the store manager that 25 dollars would only be applied if I purchased 40 dollars in merchandise or upgrades...I politfully indicated that it was not stipulated in the email or on the coupon with the other disclaimer. It would be nice if they had honored the $25.00 dollars however, I feel like I got scammed in to reactivating.
March 9th 2019
Staff is always pleasant. Glad you brought the clothes back.
March 8th 2019
Ally was working tonight and she really helped me choose a product and explained what level my friend should sign up for (she only tans once a month). She was friendly and very knowledgeable! And the remodel looks nice. I like the new clothing.
February 23rd 2019
They have the absolute best customer service at palm beach tan. I always love my experience at every location I visit.
February 23rd 2019
Staff is amazing!
February 19th 2019
Staff is always very friendly!
February 13th 2019
Front desk worker was very polite. I didn’t realize tans didn’t roll over if I missed a month which wasn’t explained when signing up. Also that I have to come in on the day or after I originally signed up or I’d be charged for coming early. I also had to pay extra for the tan so I’m a little confused what I’m paying for each month.
February 12th 2019
I've been a customer at the Norco California tanning salon for over 5 years and I have never had a bad experience. the employees have always been very nice. there seems to be a huge turnaround for some reason. I rarely see the same person over 2-3 times and I'm a weekly customer. maybe something to think about.. why don't employees stay for any period of time? overall a nice place.. thank you!
February 5th 2019
I love this salon and often refer it to my friends. However, due to the remodel - the rooms are still missing hooks on the wall to hang your clothes.
January 29th 2019
Great make over of the lobby and hallways. A fresh coat of paint and new fury goes a long way in the appearance.
January 29th 2019
I always love coming into the salon to tan . . Your staffs super friendly and your beds are super clean .. I've been a customer for the last 8 years .I'm really happy with your salon .
January 22nd 2019
I am very impressed with the employees and management of Palm Beach Tan. When I walk in they know me by name and they are very personable and professional and always give me excellent information on achieving the color that I need to be for the right occasion.
December 11th 2018
Always a pleasure to come in to the tanning salon. The girls are super nice and knowledgeable.
October 4th 2018
Staff is always friendly, everything is very clen!
April 21st 2018
Jenny was the only one working and had a lot of people waiting to be helped, she remained calm and really sweet to every client and worked in a fast efficient manner. Very good customer service!
April 20th 2018
I love Palm Beach tan and have been a Diamond Member for years. My only complaints is that silver, gold and bronze members get offered free spray tans, or $10 tans, or a week of free tanning etc. I feel Diamond Members are left out of free stuff and it makes me want to change to a silver or gold membership.
April 18th 2018
Love it!!! The attendants are always friendly and helpful. The facility is always clean amd ready to go.
April 10th 2018
So helpful & sweet felt completely welcomed. Thank you so much to the young lady who helped me sign up yesterday
April 10th 2018
Some times the wait is long due to someone signing up the check in should be prioritized
April 10th 2018
The associate are really nice. The past few times I’ve gone tanning I’ve noticed that the beds are pretty dirty. I don’t know which salon this survey is for because I go to a couple of them but for both of the salons I end up re-cleaning my bed because there is residue on the bed.
March 31st 2018
Always a pleasurable experience. Girls are sweet and helpful. Clean facility and didn’t have to wait for the stand up. Very trendy decor and spacious. A lovely experience.
March 27th 2018
PBT has been making an effort to maintain equipment and improve the overall quality of the experience!
March 20th 2018
Great Service but could use better #2 beds. They are almost the same is Level 1.
February 28th 2018
This review is for the Orange salon. Came in yesterday to unfreeze my membership. I believe Danielle was the one who assisted me. She was really nice and was able to assist me. The only downside about my experience is that I wanted to purchase an after tan that they did not currently have any stock of.
January 18th 2018
December 31st 2017
It was nice and relaxing. The only issue I had was that the heated mystic was down and had to use non- heated. Not a big fan of non-heated but still was satisfying. It seems that heated mystic is down quite a lot
October 15th 2017
Nice sales staff and the spray tan is finally up and running again!
October 13th 2017
Megan was awesome! She was very knowledgeable about products and very sweet.
October 11th 2017
The staff is always very nice and the tanning beds are always clean...
October 11th 2017
Incredibly friendly... really great staff! Very clean!
October 2nd 2017
Some of the beds, the face doesn't turn down. And the fan works, but not the coldness
October 1st 2017
As always Falisha is phenomenal! Makes every encounter easy and fun.
September 25th 2017
Great as usual. Taylor has good patience when people don't know what they want.
September 23rd 2017
September 21st 2017
This review is for the Orange salon. Came in to spray for my engagement photos. Staff was nice reason for 4 out of 5 is because the Mystic still had water on the inside ceiling. I dried it off myself because I didn’t want to risk the water dropping on me during the session.
September 11th 2017
Normally love your salon. Member over 10 years, but both spray tans have not been working. Very disappointing!
September 8th 2017
August 29th 2017
Get the stereo speakers fixed. Bed 1 face vent all broken up. Not premium
August 14th 2017
Taylor at the cajalco location was friendly and had great customer service. She took time to give me a refresher on how to work the tanning bed. Great experience
August 9th 2017
Got right into the bed, no waiting. Associate was on top of things!
August 3rd 2017
I was so scared to go in because I've never tanned before but Falisha made me feel so comfortable! She's very knowledgeable and gives great advice.
July 22nd 2017
Informative, efficient and friendly.
July 19th 2017
the girls are awesome!! Just wished behind the beds were cleaner a lot of dust has built up
July 15th 2017
Taylor greeted my with a smile & called me by name. She said - you are late today. Remembering my schedule. It made me feel very special, after a 10 hour day a work.
July 13th 2017
All the staff at all the Palm Beach Tan locations do an amazing job at keeping everything clean, organized and making sure all the customers are satisfied with their experience.
July 10th 2017
Front desk always friendly and helpful and beds always clean.
June 29th 2017
My experience has been amazing there always helpful and super nice..
June 13th 2017
everyone is always so friendly when I go in
June 10th 2017
Tyler, she has excellent customer service skills. She is training a new employee. She does well with multi tasking. Over all I have to give Tayler a 10. You need the proper cover with the inflex of traffic.
June 3rd 2017
Always AMAZING! Falisha has an incredible personality as well as the other girls who work there...I'll never go anywhere else ?
May 19th 2017
This review is for the Orange location. Alicia the manager was great. Super friendly and she let me know the specials that were going on at the time without being too pushy. All the other associates in the store at the time were great as well, they all had the sense of urgency to make sure customers got into their beds as soon as possible. The reason why I am giving 3 stars is because I wasn't too thrilled with the cleanliness of the bathroom and the tanning room.
May 15th 2017
I was a little nervous at first to have a spray tan. . But after it was over. It wasn't as bad..as i thought it would be..
May 15th 2017
Not enough staff, 1 girl and she could not keep up with the clients, cleaning the beds, etc
May 8th 2017
My experience has been great! I love belonging to a club where when I walk through the door you know everyone by name. It makes it for a very family friendly atmosphere. My only complaint is tgat even though I still see Taylor and Madisin who are amazing. My club seems to have a lot of new faces quite often and the friendliest manager Joleen was taken away. I belong to the club at the crossings in Corona. The other couple managers I've seen are not even close to being at the right club. We like to know each other by first names and have conversations with the girls as well as other club members.!
May 7th 2017
New manager is great. Fleshia
May 1st 2017
May 1st 2017
I love the Cajalico location. Awesome people and fantastic beds!
April 26th 2017
It always seems as though beds go uncleaned until needed. On several occasions I have walked into the salon and there is no one waiting, the individuals behind the desk will be busy chatting yet I will have to wait, and once entered into the system I will again, have to wait until one of the individuals who was chatting as I entered goes to the back to clean the bed I have been assigned.
April 25th 2017
I enjoy this location. The staff are always so nice, even if it is really busy and only one girl up front things always seem to move smoothly.
April 24th 2017
All of the ladies that work at all of the locations do such an amazing job at keeping the environment clean and the spirits of all the tanners and employees upbeat and happy. I always enter the salon knowing that I am going to be greeted with a warm smile and I leave knowing I'm a shade darker and a shade happier thanks to the wonderful staff at Palm Beach Tan.
April 23rd 2017
It's always a pleasure
April 2nd 2017
Great salon. Nice staff, good beds!
March 31st 2017
March 28th 2017
Taylor is awesome. All of your staff is wonderful. Finally I can walk into a place and have a great experience. They all care about their jobs and can actually communicate . Your staff maybe young but they are above the average. They need praise because this is a rarity now a daysShannon Allee
March 27th 2017
Taylor does an outstanding job. She makes everyone feel as though they are important, she efficiently gets everyone to their destination, and always manages to tell me about the latest products. She is doing a great job for your store.
March 25th 2017
They were great at directing me on how to use the booth correctly and genuinely cared how my experience was! Great service
March 18th 2017
My husband & I just signed up ----very friendly & helpful staff
March 2nd 2017
Girls are always nice. The place is always clean.
February 27th 2017
The girl that registered me on Friday night was wonderful. I called on Wednesday and spoke with Taylor over the phone she was great, explained everything and FINALLY a store that knows what customer service is all about and actually were POLITE Thank you!!!!!!!!
February 17th 2017
The Diamond Sunbed is excellent. Great Tan every time!
February 17th 2017
First time back in and I was pleased with the tan agent that I was greeted by. My only complaint would be that you need to spread the top dog beds around its not fair that in order to use the best bed I have to travel across town to use that bed.
February 4th 2017
Associate was very friendly and knew all the products well. Bought my first primer and feeties! Awesome!!!
January 27th 2017
Very friendly and welcoming as a first timer !
January 19th 2017
Staff are the most pleasant, beds are always clean.
January 18th 2017
Girls were really friendly and the place is clean but the rules of when you can and cant pause or cancel your membership is confusing and what and when you can use your tan dollars is confusing. The tanning creams and enhancers are $$$.
January 15th 2017
The Corona location is alway clean and well taken care. The staff is friendly and helpful.
January 15th 2017
I go mostly to the Corona location at Cajalco. Taylor is awesome. She's always kind and sweet and always makes recommendations. And Joleen the new manager is also really great.
January 13th 2017
The new manager is AWESOME! Friendly - outgoing and knows her products. Since I have been back, just a few days ago, she is only person I have encountered, but in the past everyone has been wonderful!Salon is clean too, I wouldn't go if it wasn't!
January 9th 2017
The mystic tan machines are always broken. So annoying.
January 2nd 2017
Mbravo for FINALLY hiring a very well worth it manager!!!! I can't exactly remember Her name at the moment but it starts with a "J"!!!! She is on top of things! Honestly, I had no plan or intention to become a member again. However before Christmas I came in acouple times, and even this past weekend and I'm pleased! Hallelujah!!! Keep up the good work. And seriously now, this young lady should be given a raise! She's a multi tasker, friendly and appreciative of your business. Very hard to find individuals like that.
January 2nd 2017
Clean salon, open late, friendly staff and great products. I have sent all my friends here. Love it!
December 7th 2016
The staff always makes me feel special and accommodates my needs
November 30th 2016
Ali, Taylor and Taylor are FABULOUS but I mss Sarah, Brittney and Tatiana SO much
November 9th 2016
Friendly associates, prompt service, clean facilities.
November 9th 2016
I have been coming to your salon for over 10 years. I love your place!!! I have sent friends and family to tan there as well. However, my last visit was not good. The associate was rude and I don't believe she mixed my triple mocha in right.
September 17th 2016
I actually LOVE ALL the girls who work there, they are so personable, friendly and very knowledgeable. The beds are always spotless, towels/robes always fresh and floors/rooms always clean. They make me feel so welcome making each visit so much fun. I am a customer for life of PBT @ The Crossings of Corona, I'll never tan anywhere else. Thanks for hiring such an amazing team of women
September 7th 2016
My first time and Taylor was so helpful and explained everything clearly and helped me choose the right spray for my skin tone. I loved the finished look!
August 30th 2016
Sarah was my associate, very friendly always in a good mood love it when she's at work
August 27th 2016
The beds have been breaking down a lot.Sun angel, open sun - a week so far & room 1.I have been coming here since before you bought it.It seems to be declining.I love your staff aways smiling, very helpful.
August 25th 2016
Employees are very nice & I especially appreciate Manager Sara. It would be five stars if lotions weren't pushed on me every time I come in and if I wasn't pushed to pay via EFT. Prices are way too high for cash customers. I hate EFT and I only like to pay cash but I am forced to pay via EFT unless I want to get financially raped each month unless I'm an EFT customer. Love the beds, the store and the staff but not happy at all with only having EFT option.
August 16th 2016
Keep up the good work!
August 1st 2016
Friendly and greeted when walk in had a bed ready no waiting!
July 26th 2016
I always do these surveys and always nothing...
July 24th 2016
The mystic booth is hardly ever available. The other mystic room is STILL closed after a month of "fixes"
July 15th 2016
Love this place!
July 14th 2016
My 2 complaints / disappointments are: a/c is not cool enough & i choose the nicest bed JUST to keep cool!!' And the programs are just TOO EXPENSIVE!!!! Otherwise i love love love tanning at PB TAN!!!!!!
July 13th 2016
Brittany was super helpful and friendly!
July 13th 2016
Always a great little bit of time for yourself
July 8th 2016
I went in for my $5 spray tan that was included in my membership and it ended up being $17 for me and only $7 for my friend. The lady explained to me that mine was more expensive because it would take me a darker shade to get the color I needed??? Still confused as to why the $5 spray tan was offered when I wound up paying nearly $20 for it instead.
July 6th 2016
The girls at both locations I go to are very nice. I think it would be great if there was another spray tan booth.
July 5th 2016
I love tanning with Palm Beach tan at the Crossings at Corona locations. Everyone is always very friendly. Especially Tatiana. She's very good at answering any questions I have.
July 4th 2016
It's the same place year after year
June 26th 2016
I had a welcoming experience. My room was clean and cool. Loved it!
June 14th 2016
I've been going to palm beach for about 10 years now and I love it! The norco location is next to my house and I always look forward to going to that location because I love the girls there.
June 9th 2016
Kinda dissappointed - you discontinued MY FAV after tanning body moisturizer lotion (Stylish beauty Botanica "aloe there" freedom formula) & i always choose bed#11 because of avail A/C cooling while tanning, but it didnt work this day, Sat., 6/4/16 @10:15amPST. But to be positive: someone FINALLY installed the toilet seat covers dispenser in the restroom aftr 15yrs of me asking for it!!!
June 5th 2016
I love this place. The girls are awesome. Very friendly and helpful, the beds are great. Overall I would definitely recommend this place.
June 1st 2016
This mystic tan looks fabulous and the girls were very helpful.
May 30th 2016
Always friendly helpful staff.
May 25th 2016
All the employees are super friendly and welcoming!!
May 24th 2016
The girls at Palm Beach Tan located on Cajalco in Corona were extremely helpful. I have never been to a tanning salon before and they were so nice and friendly and showed me around and told me everything there was to know about tanning. Couldn't be any happier with it.
May 10th 2016
Love the Corona Location! always amazing customer service!
May 7th 2016
Amazingly warm and professional staff! The facility is very clean!
May 5th 2016
Im a loyal customer - have been since its beginnings & changes of ownership over time. Satisfied customer. My only issue is the 24 hour wait time & understand that it has nothing to do with company policy - it is what it is.
May 4th 2016
Very friendly and helpful service
May 1st 2016
I love the palm beach tan in corona crossings. The employees are really helpful. I do the spray tan. The salon is very nice.
April 29th 2016
Always a great experience, all the girls working are super helpful and nice!
April 29th 2016
Wish there was louder music
April 22nd 2016
every time I come in to the Tanning Salon every one is always friendly and helpful, the employees are doing a great job and I have never had a bad experience.
April 20th 2016
All is always great when i go to tan. Everyone very nice.
April 17th 2016
Always have a great experience at PBT at the crossings in Corona! Girls are ALWAYS helpful.
April 14th 2016
The gal that checked me in was AWESOME! Very informative. My husband and I have been members for years and no one ever told me I could use my frozen money towards my tanning!
April 9th 2016
I love the tanning bed but I really do wish the staff/ people on the clock would explain what to do when in tanning bed, the best lotions, skin care and how to not get tanning lines. Especially because on the tanning bed one side gets darker than the other and i wish they would help me out with that. Other than that it is perfectly fine. The workers are very nice I feel comfertable going. Love the Experience!
March 27th 2016
Great customer service
March 16th 2016
Love the girls at the corona Palm Beach off of main st.Very helpful and friendly.I'm getting ready to expire from my upgrade to gold today. Do you have any upgrade specials?
March 12th 2016
Everyone is super friendly and helpful. They try to get me the best deal possible and have outstanding customer service.
March 9th 2016
I really enjoy going and relaxing by tanning and/or spray tanning. Everyone at the salons I go to regularly are alway courteous, well advised on products and policies. I have been a customer for a long time and most your employees at the salons I tan at, greet me by first name, which really impresses me. They all just a great bunch of people to work with which always makes it a great experience each visit.
March 6th 2016
Your staff is wonderful , I'm very happy with your beds.The worn out torn towels sure need some help!
March 6th 2016
The girls at palm Beach tan at the crossings in Corona are very friendly and helpful.
March 1st 2016
Service was great! the stand up bed for sure need maintenance tho! and there were nats or something flying around. Nothing I think any of the employees could of done about any of that tho.
February 29th 2016
Great staff! Very welcoming and the salon is always clean. I love PBT ❤️
February 22nd 2016
Been coming here for about 8 years and I've never been disappointed! Anytime I've ever been to any location, the girls working are always so sweet and informative.Its so rare to find a place where the customer service is amazing and that's one of the main reasons why I've had a membership for so long. Keep up the great work!
February 16th 2016
Awesome ladies at the front desk. Amanda made me feel at ease through the whole first time spray tan experience Clean facility with welcoming staff and clients
February 15th 2016
The girls were very helpful. I've tanned with Palm Beach for years now, but stopped momentarily after having a baby. My only complaint is that I was given the wrong price over the phone. My friend & I called to get info before signing up & a girl named Ryan told us it was $39.99 (a promotion) for level 2 tanning per month.That was the wrong info, and we were not given that price when we signed up. The girls mistake should have been honored- as a manger of a salon myself, it's just the right thing to do. I don't know that I will continue tanning with Palm beach as I have in the past.
February 13th 2016
I love Palm Beach Tan. I go to several locations near my home. All the staff are so friendly & helpful. I've been a loyal customer since its beginning
February 12th 2016
Clean, friendly staff. Love Palm Beach Tan!
February 8th 2016
Don't like to wait 24 hours until next tan.. Waited 22 hours and got turned away
February 4th 2016
The girls at PBT are very friendly, full of energy and helpful. They always let me know about specials going on and new products as well.
January 31st 2016
Staff is very friendly and attentive.
January 27th 2016
Friendly staff. Clean facilities
January 26th 2016
I love Palm Beach Tan. There customer service is amazing... I go to the Corona, CA Crossings location. The girls there are always so nice. Sometimes you get a pushy associate to buy lotion, but its not to bad. A couple things I can recommend, and comment on are. I really wish they would have sample packets of tanning lotion to either purchase, or if they get a new lotion you can try. I have accidentally forgotten my lotion before and it sucks. And maybe a little deeper cleaning be done. The beds are always clean, but sometimes in the cracks of the beds is pretty gross, and the floors behind the beds you notice sometimes.
November 15th 2015
All of the staff is always extremely friendly and fun to chat with which makes my visits enjoyable (especially when its busy) and I am usually always greeted by first name which is nice because it shows they pay attention to their customers. One major thing I would like to see change is the floors getting cleaned better. I often find a lot of debris and hair all over the floor which makes me wonder how well everything else is getting cleaned. And each room should probably have a trashcan in it because that can possibly help with some of the trash left behind. The product prices are outrageous and pretty ridiculous but the staff has no control over that. I just feel bad that they have to try and sell that crap with such high prices. Although I will say when I don't buy it elsewhere, I will buy it from my favorite girls at my usual tanning salon because I do think they get commission.
November 11th 2015
I have visited several locations. Always have nice customer service.
November 7th 2015
The current employees at this location have been great.
October 5th 2015
All your staff is cheerful and helpful. Always have a good time as well as a good tan when i come in.
October 2nd 2015
Always fun, friendly and helpful. Been coming to this salon since it opened and never had any difficulty worth mentioning. Even if a product I desired was no longer available the girls offered something equal or better