October 16th 2021
Friendly staff and quick service due to their 2 sunless spray tan units. I am always greeted with care and introduced to new products without being pressured to buy. The store manager, I forgot her name, is great!
July 30th 2021
Amazing place! Staff super nice and helpful! Clean, organized & informed. Either first time or tanning for the 100th time this is the place to go!
April 1st 2021
Affordable monthly memberships and quick in & out for spray tans.
January 18th 2021
Friendly staff and great service. They always remember me by name and I feel that they know me every time I walk in which makes getting a winter tan that much better.
November 28th 2020
The Ladies are amazing, so helpful and friendly! I always feel welcome
November 3rd 2020
Celeste is a great employee, once she explained the how the beds at Palm Beach worked, and the benefits of a monthly membership
August 24th 2019
Omg I love tanning here the guy that works there is soooooo cute
August 21st 2019
Very nice staff especially in this location nice clean facilities excellent spray tan machine
August 8th 2019
The girls at the Newport Blvd location in Costa Mesa are so friendly and helpful! I live across the street from the
August 5th 2019
Very polite friendly staff.
July 22nd 2019
Just right for my needs!
July 7th 2019
The gal that greeted me was great and got me setup so I don’t burn! She was friendly and knowledgeable.
June 21st 2019
First time at this newLocation. Like having another option as my regular close by spa gets very busy and I can’t tan many times.
June 13th 2019
The 2 girls in the front are not very customer friendly like the ones in the past. The guy that left and the girl that had a baby, were much friendlier. I don’t complain, but you asked.
June 8th 2019
My first spray tan was great but this one was not good. I am not sure what happen but tanned around 7 pm then went to bed around 10 pm. The next morning I was planning to wear a dress at our school's graduation and step outside to leave. I immediately saw how splotchy I was and changed into pants. Very sad.
May 15th 2019
Staff is very professional helpful,friendly
May 7th 2019
Staff is always friendly and tries to get you into tan a fast as they can!
April 14th 2019
Always a nice greeting and they know my name. Very clean
April 12th 2019
The staff is always so nice and positive! The salon is always clean and fresh!
March 11th 2019
I love the Staff!! Always Friendly and helpful!
March 3rd 2019
There was a mistake on my account and the staff was beyond helpful!!! Carly and the manager where really wonderful!
February 11th 2019
Diamond bed at Harbor Bldv in Costa Mesa not working properly. Buttons for ventilation/AC are not working. I am a diamond member and need to go to another store to get diamond bed.
January 23rd 2019
Love coming to Palm Beach Tan!!
January 10th 2019
Great and friendly staff the brunette morning girl at the Costa Mesa location on harbor is awesome! She is very sweet and knowledgeable just forgot her name
January 8th 2019
Quick and easy to tan
December 22nd 2018
The only thing I don't like are the doors and one bed is very noisy to me
December 19th 2018
Every time I come in everyone that works there greets me and is very friendly. The young man with a southern accent it's probably my favorite. I love the twang in his voice
August 11th 2018
Jessica is always super friendly! Love going to that salon!
June 17th 2018
I originally went to sign up for the cheapest plan which I think was silver. The girl talked me into getting the next best level because with a promotion in was only a few dollars more the first two moths which I was happy with. I almost never had to wait and got tan pretty fast. Then the time came to downgrade cause I couldn’t afford it and summer is approaching so it wasn’t as nessecary. I’ve tried a few times to tan since I down graded. Both times I was told the wait would be over an hour which is way beyond closing time and was not able to tan. I have paid for almost a month without being able to tan because lack of bed availability and long waits . It is also very inconvenient to have to go in to cancel and to not be able to do so over the phone or online.
May 25th 2018
Always friendly Never pushyClean and staff is helpful
May 7th 2018
April 24th 2018
Hannah at the Costa Mesa location is always great.
April 14th 2018
There is often a long wait at this location. I can get in and out much quicker at other salons, even with the same amount of customers waiting.
April 3rd 2018
April 3rd 2018
Good but I must have been speaking to a new person because she did not know the answers to a lot of my questions and had to keep looking it up.
March 14th 2018
The location I go to in Aliso Viejo, the girls are very nice and helpful!
March 11th 2018
Great professional service and always with a smile and a friendly staff. Very clean establishment and I have a friend that is thinking about joining soon and leaving the place he is at now in Huntington Beach. Keep on doing what your doing as I also talked with Cameron Bell about how happy I have been and he also reached out quickly after leaving a message and wanted to make sure everything was going good or if he could help in any way. That is huge in the customer service world. You get what you pay for and finally I get great customer service with my membership . Thank you again
March 7th 2018
There is always a minimum 20 minute wait for the spray tan. I don’t like being upsold or asked to leave Yelp reviews. But PBTs are always very clean and I like think the quality of the mystic.
March 5th 2018
Customer service is great. Not pleased with the result of the tans. The same level as various locations, give very different results
March 2nd 2018
If you have more staff like Maddy, Your company will shine .Crown valley location .orange county . Ca.
February 28th 2018
Great staff and great beds! I’m happy ?
February 24th 2018
I have come in 3 separate times and the mystic tan machine wasn’t working. That’s what I pay monthly for so I was a little disappointed but the Staff is very nice always!
February 22nd 2018
My schedule has been crazy, The last two times I was there it was really close to closing time I said sorry hope I don’t keep you later, the most adorable girl said oh no worries at all it’s my pleasure to have you as a customer....... that’s awesome!!!If I wasn’t married lol
February 22nd 2018
All of the employees are so friendly and helpful, the beds are always clean and I couldn’t be happier with my experiences with PBT!
February 7th 2018
I walked in at 8pm and I was greeted by the worker. She started showing me around and when we walked back to the front there were quite a few people. She proceeded to help all of them and more as they walked in. She finally remembered I was there at 8:40pm. I didn't get into the bed until 9pm. I understand that signing me up would have taken longer than checking in people who are already memebers, but they were in after me and out far before me. Just found that weird. No offers for waiting around so long.
February 1st 2018
My last session was great and the girl who helped me was wonderful. Super sweet and knowledge about products. She’s a keeper!!!
January 21st 2018
Clean and staff friendly.
January 15th 2018
I just signed up again after being away for approx 2 years
January 10th 2018
People are very nice and very helpful
December 28th 2017
Super friendly employees! Clean!
December 21st 2017
Quick and easy processing and use - in and out. Staff are efficient and mostly friendly.
December 11th 2017
Had a great experience at the location on magnolia in corona. The employee that helped me with ge thing a proper lotion. Very knowledgeable and kind and listened to my needs. Very happy with the services
December 8th 2017
It was nice, it would be better if I didn't have to always listen to the staffs personal gossip during my tan. I hear things that I don't want to hear or know. I know at my job we don't talk about our personal lives when we have customers in the office. Very unprofessional.
December 8th 2017
I wasn’t upsold but asked what worked for me and given options that worked for my life and circumstances.
December 1st 2017
I’m very impressed with the Palm Beach Tan in Costa Mesa, CA. I have the Spray tan monthly membership and go in about once a week to top up my spray. The staff at PBT is always warm & welcoming even when busy. I have recommended to many friends & family!
November 26th 2017
Best tanning salon. The staff is always pleasant and keep the salon spotless
November 19th 2017
Staff is always pleasant, Salon is always clean.
October 29th 2017
The mystic spray tanning booth has been down the past 2 times I’ve gone in so I’ve had to drive to another salon.
October 23rd 2017
I just got married this last weekend and thought I would go get a tan before my big day. I decided to go into your Harbor Blvd location in Costa Mesa, CA to see what my options were. Bre was overseeing the front desk and she played an amazing role with my Tanning experience. I rarely tan, so I had no idea what I was walking into. I was met with open arms and Bre was extremely helpful with making me feel at home. She was also extremely knowledgeable about the variety of tans PBT offers and helped me make the right decision with going with a spray tan. I left happy, full of tanning knowledge and with a great look for my big day! Bre was awesome and she really represents PBT with flying colors! Her warm personality, great service and professionalism will definitely bring me back to this location!!!
October 22nd 2017
The workers are always so pleasant and personable!!!
October 4th 2017
Every time I walk in I am always greeted with a smile and I hardly ever wait. I love the options that I have with my accumulated tan dollars and was able to choose to get a gold upgrade for a month and half. Shout out to the Harbor Costa Mesa location!
September 28th 2017
Katy at the Orange location is the best!!!
September 4th 2017
The customer service has definitely progressed so much over the years, the only thing that needs tweaking would be to make pricing more transparent. Other than that I love PBT!
September 1st 2017
The Manager (new one), can't remember her name, tall, blonde . She is very helpful and sweet!
August 28th 2017
5 Stars for your spray tan booth. Love it! This is the only reason I came back. As for the staff.. Both times I have came in I feel like I have been fed the used car sales pitch. Shoving down my throat packages that I have no interest in because I would not use. Telling me just for today only they will wave my $20 start up fee. Just for today they will discount my "cocktail" tan if I buy a membership. I did buy a membership but still have no idea what exactly I bought for $69.95 per month (was only supposed to be $59.95 but after 15 min of tan pricing mumble jumble I just wanted to tan and be done. The salesman assured me that he would talk to the manager and it would only be $59.95 going forward). Just want to tan. I felt like I was in Mexico dickering over prices. Been there twice and both times left feeling frustrated. If it wasn't for your spray tan machine I would not have been back. I'm sure you will hear back from me next month when I am charged the wrong monthly amount.
August 23rd 2017
The girls that worked last night at the harbor Blvd Costa Mesa location are awesome!No matter how long it's been since my last visit the one girl always remembers my name!
August 23rd 2017
It seems that the store is understaffed during peak hours. Also, the Mystic tan seems to be malfunctioning at least once per month.
August 23rd 2017
Skyler Ellis, the sales associate, was very friendly and helpful!
August 23rd 2017
The experience was great, but I only used that location because the one I regularly go to, the Diamond Bed is out of order, for at least another week.
August 19th 2017
The palm beach in Tustin/katella is always very welcoming. Katy noticed I hadn't been at that salon and mentioned "we miss seeing you here" that was very nice and made me feel valued as a customer. Keep up the good work!
July 27th 2017
Always helpful, especially Katy, Katlin and Bre.
July 20th 2017
This place is always spotlessly clean and is staffed with very friendly and knowledgeable staff
July 17th 2017
The staff has been very nice and are very informed. Very helpful too. Equipment is state of the art. Very pleasant going here and fast!
July 16th 2017
I love all the associates at palm beach tan. They are all so friendly and personable.
July 7th 2017
They didn't not turn the machine on so I had to completely redress and get out then back in. Also the volume was so low I didn't know which way to stand to spray. Girls not very friendly. Not the best experience yesterday.
June 29th 2017
Katy is so nice and helpful! She is super knowledgeable and I had the best experience with her! She's the best!
June 16th 2017
Clean, welcoming environment!
May 14th 2017
Freindly staff. Clean. Excellent beds!
May 9th 2017
I am really going to make an effort to pay attention to the consultant's names that help me, so that they can get the recognition that they deserve. I am consistently greeted with a smile; I am always informed about current promotions; the consultants are very gracious no matter how busy they are. I get good service at both locations that I visit, but I find that the Mesa Verde location is by far my favorite.
May 8th 2017
the girls are all so accommodating, professional and friendly at the Tustin salon. Great job ladies.
April 27th 2017
Most of the staff are pretty polite, but a few should be more polite. Summer was the best, and her Sister is very nice also. I can't seem to keep track because it seems a lot come and go quickly. I'm a long time customer, so if I was unhappy, I would have left.
April 24th 2017
It was OK, no one ever goes out of the way!
April 20th 2017
Love the air conditioned high quality beds. Staff is very knowledgable on how long to tan/ what bed to tan in to get your best tan. Lotions are great. Pricey but great. Occasional specials, upgrades and discounts. Best place I've tanned. I'll never go anywhere else.
April 19th 2017
The ladies are always helpful and polite
April 14th 2017
Very friendly staff?❤️?? always talking and suggesting the best product! No pushing...outstanding customer service!!! Clean, always busy, never on personal calls!
April 11th 2017
I wish the salon offered a complimentary beauty bar so you can freshen up and I wish there were single use lotion packs for purchase. Mostly for convenience. Overall the staff is great and I love the monthy rewards.
April 9th 2017
April 5th 2017
Phenomenal customer service, as always!
April 3rd 2017
The salon staff is very friendly. I have a Frozen membership right now, I only use Diamond beds, (very often the bed is not working)! I would like to see more promotions for Diamond Bed usages.
March 23rd 2017
I love that all the girls are personable and helpful!
March 19th 2017
The different types of tanning beds and lotions are amazing. Customer service and professionalism is great.
March 10th 2017
I love your location, always friendly and fast
March 1st 2017
All the employees at this location are beyond fabulous! They are sooo welcoming and knowledgeable!
February 25th 2017
I went to tan for the first time this month at 845p on I believe Feb 16th before my vacation. When I got there, someone was in line in front of me and when I got to the desk, I was told the spray tanning machine was down. At this point it's 855p and not enough time to make it to the 19th St. location. I had to go on vacation without my tan. Paying $59 a month and only getting to tan once in the month is not worth it.
February 9th 2017
My visits are always wonderful but yesterday not as much , the girl working was snippy and normally she is kind maybe she was having a bad day . When I went in the bed there was 5 bulbs out and the bed took almost the whole time to get warm when I was done I had let her know out of courtesy and she was very snippy about it.
February 3rd 2017
I absolutely love pbt and have tried other tanning places and they pale in comparison. I'm getting ready for spring.
January 31st 2017
The folks at Tustin and katella are always fabulous!! They treat me like an extended part of the palm beach family. I appreciate their product knowledge and top notch customer service.
January 19th 2017
Every time I go into PBT there are so many welcoming people and make it very easy to tan comfortably!
January 13th 2017
Always a great experience
January 2nd 2017
Could use better feet protection for bottoms of feet for spray tanning for free . Bottoms of feet turn orange with booties and blocker provided. :(
January 1st 2017
In the last two months your prices of spray tan products has raised with NO notification. Also, the hours have been cut back. I also think you should schedule appointments for holidays (night before big tanning holidays like 4th of July, Halloween, NYE) and if you have no shows give the appointments to walk ins.
December 30th 2016
I love tanning at Palm Beach! Especially the one on harbor.. all the girls are very knowledgeable about products, super sweet and it's just a chill atmosphere
December 30th 2016
The team at Tustin/katella are all amazing! Incredibly sweet and knowledgeable!
December 6th 2016
The person working was very friendly
November 29th 2016
The three main girls Ashley, grace and summer are soooo very sweet and knowledgeable. They always share information about new and upcoming lotions. They make each visit extremely pleasant by personalizing my visit. It is evident that they enjoy their customers and strive to go above and beyond.
November 16th 2016
Great environment and explanation of the different types of ways to optimize my tanning experience.
November 2nd 2016
The girls are always super nice and very helpful!
October 28th 2016
This location is top notch! Everyone is so welcoming and knowledgeable. They consistently provide me with legendary service! Keep up the good work!
September 15th 2016
helpful and convenient and love my spray on tan!
September 7th 2016
Grace was so sweet! She realized it was my birthday and wished me a happy day. I love the girls at this salon. They are so sweet.
August 29th 2016
Friendly and fast service as always.
August 25th 2016
The staff are very knowledgeable, courteous and friendly. I have and will continue to refer people to go to that salon.
August 16th 2016
I only tan at the harbor location even though it's out of my way due to the fact the the staff is friendly, knowledgable and always accommodate you to get you in and out.
August 15th 2016
All of the staff at PBT are always very friendly and super helpful! The place is always clean & neat. I had some plan changes to take care of - I dealt with a staff member Grace - and then with one of the mangers - Summer - and both ladies were very helpful & even made good suggestions for my situation. I've found less expensive places to go..... But I'll continue to go there bc the staff is so awesome. Thanks PBT -Kellie Tolin-
August 13th 2016
Friendly staff, clean beds/rooms.
August 6th 2016
I love this location. Everyone is super friendly!
July 28th 2016
The girls are what make the difference. They are welcoming and make me feel at ease. The expediency is the second wonderful factor. I can do and be done on 20 minutes at most. I've never had more than a ten minute wait. I'm pleased.
July 22nd 2016
The staff is always cheerful and helpful. Awesome group in Costa Mesa
July 22nd 2016
Always clean Always nice staff
July 16th 2016
Always super clean and the girls are always really nice and welcoming.. especially Sumer and Andrea at the one on harbor
July 15th 2016
Sumer is the best manager I've encountered at any of the palm beach locations I've been to. She's so friendly and knowledgeable. She is someone your company should acknowledge and reward for being such an asset to the company. If she ever left the Costa Mesa location she was at I would be drive (within reason of course) to her new location because that's how wonderful she makes the customers feel. She deserves a raise as well! Keep her happy as an employee because she matters to your bottom line.
July 14th 2016
My experience with palm beach has been amazing from day one, I went in to try the beds and just that day I signed up due to the fact that when I went in the girl that was working had high energy and took the appropriate time to give a tour after I was tanning and explained every bed I have never been to a tanning salon in the past who took the time to do so. I go to the palm beach that is located at 2701 harbor and Sumer who is the manager there is beyond amazing and grAce also . Grace and Sumer are always making sure I'm okay with lotions and products and if I am enjoying them to my expectations. I refer to anyone I come in contact with .
July 11th 2016
I can tan anywhere but choose your location because of your awesome, friendly and professional staff.
July 8th 2016
The facility is really clean and all the staff are friendly and knowledgable.
July 8th 2016
I wanted to out 5
July 5th 2016
This store is absolutely fabulous! The staff does thier very best to deliver top notch customer service!!! They went above and beyond for me specifically. I had pre ordered a few lotions and there were numerous miscommunications amongst staff members which forced me to have to wait three months for my prepaid products. The girls felt horrible and put together the cutest ever little box for me!!! It was decorated with my name and fun stickers! They even gave me a bottle of after tan lotion for all the delay! They really went above and beyond to rectify the situation! Way to go palm beach tan!!!! Specifically- Ashley, golina!!!!
June 28th 2016
Salon is always clean and the staff is always happy, helpful, and knowledgeable.
June 28th 2016
Salon is always clean and the satff is always happy, helpful, and knowledgeable.
June 10th 2016
Your staff is amazing! Everyone is so helpful, kind, personable and enthusiastic. Makes coming in even more than just a tan.
June 7th 2016
The place was very clean and the associates answered all of my questions
June 6th 2016
The salon is always clean and I never have to wait for a bed.
June 4th 2016
Ashley at the Orange location is a stellar employee! She is very genuine and knowledgeable. The DM Jessica also goes above and beyond to ensure customer satisfaction.
June 3rd 2016
AI love the fact that I'm already getting a nice tan and love the color! And the staff are wonderful
June 3rd 2016
I love the fact that I'm already getting a nice tan and love the color!
June 1st 2016
Always great customer service. The staff is very helpful.
May 27th 2016
Your staff is amazing, especially Sumer and Grace! Love your salon.
May 25th 2016
All of the associates are very nice and very helpful!
May 20th 2016
I was told when I signed up I had monthly bed tanning with my mystic monthly package. I signed up at your Huntington Beach store. I recently moved to Corona and I've been going to your store at the crossings. They told me I've never had that which doesn't make sense because I've used it.
May 12th 2016
I've only been here about 4 times now, and Grace has been here 3 of those times. She has been so friendly and super professional. The lady infront of me wanted a spray tan, she explained it will be about an 1 1/2 wait because there are 5 people infront of her. It was already 9:20 and she had no problem checking her in even though she is going to be here way later then close. I always have to wait but she makes sure to assure that they do there best to get me in and out quickly as possible. I don't normally do reviews but she deserves to be recognized.
May 10th 2016
I love the salon I go to in Costa Mesa. All the girls that work there are so sweet and friendly! Summer is so welcoming and always remembers my name which is a huge thing in my book! Keep up the great work ladies.
May 10th 2016
Always helpful, quick service, clean beds, nice people!
May 9th 2016
I had a membership over a year ago and I had to stop tanning but my membership was never canceled so I had a balance. When I tried to start my membership again I was told about my balance, I explained what had happened had my balance waived which I was very thankful for. That was on April 23rd I then paid for a month membership of $99.95. I went too tan on May 7th (14 days later) and was told my membership was over due since they deduct monthly fees on the 1st of every month, I explained that I just paid $99.95 2 weeks ago and she said it was just to start up my membership again and that I still had to pay for the upcoming month. I don't agree with it and if I just paid the monthly tanning fee on 04/23/16 then why do I have to pay another monthly tanning fee when I just set up my membership 14 day's ago. I should be all paid up until my month is over on May 23rd then I would pay for the next upcoming month. I would like to know why this is happening and if I'm being told I need to pay another $99.95 after 2 weeks of just paying I will not be back. I'm not trying to be difficult I just don't think it's fair... thank you very much!
May 5th 2016
Wait is usually pretty long. And I referred a friend and didn't get anything for my referral as promised.
May 4th 2016
Everyone is always friendly and they seem to enjoy their work.
May 4th 2016
Girls are great!! Professional, great hospitality, and friendly!!!!!!!!!!!
May 2nd 2016
Everyone at the Orange location on Tustin avenue is absolutely super! They always let me know about current promotions and new lotions. They are so very welcoming and definitely help me live life in color!!!
April 30th 2016
Always clean. Always friendly and professional although there one girl who seems to be less of a team player. I've seen her on at least 3 separate occasions interrupt coworkers and answer questions when not necessary. Just an observation. I get people are people but it irked me.
April 20th 2016
Never a wait time. Always feel like I have celebrity status. The girls know my name and the beds I desire. Its great.
April 13th 2016
I love tanning at Palm Beach! Everyone that works there is so nice.. I look forward to my visits to Palm Beach
April 13th 2016
Very friendly and helpful. The store manager really made me feel comfortable.
March 30th 2016
The beds are clean, service is prompt and the staff always mention sales / promotions.
March 29th 2016
Very clean. Very friendly staff at Alessandro.
March 23rd 2016
the person signing me up was very good at making me feel comfortable with enrolling in plan.
March 20th 2016
I usually bed tan then spray & the past 3 times I've been into the my closest location the spray has been down. I don't see why locations only have one mystic machine instead of multiple to make experience faster
March 17th 2016
Fast, easy, great results. Staff is impeccable I so friendly and knowledgeable. Lotions are real expensive. But the beds are real perfection.
March 15th 2016
Bulbs are never changed frequently enough
March 10th 2016
I would give this location a 5 star if they had the Versa Spa. Mystic nickels and dimes a client as the Versa is all in one price.
March 9th 2016
Some problems with payments and what was agreed to but the tanning experience was great.
March 7th 2016
The staff at Palm Beach Tan has always been professional and helpful. L
March 5th 2016
Sumer is the sweetest, most helpful, welcoming person I've ever come in contact with at any Palm Beach. She's thorough and never rushes you no matter how many questions you may have. She is amazing and a definite asset to your company.
February 28th 2016
Another five star visit! The girls are all fantastic!
February 27th 2016
I have been twice. Helpful and friendly staff.
February 20th 2016
The girl was so nice and helpful. She informed me of everything and made me feel extremely comfortable with my purchase. I was originally going to do the $19.95 a month one but she was so great and positive she talked me into the next two up. Love it and so happy!
February 15th 2016
Always clean. Products are up to date and good products. The staff is always friendly and helpful.
February 13th 2016
The staff there is super helpful and friendly. Facilities are also clean.
February 10th 2016
Love this place... This location espically... Sumer is so nice.. Love her
February 4th 2016
The staff at the Harbor Blvd Costa Mesa location is excellent! Super knowledgeable and helpful. I love this location!
January 31st 2016
Staff is always friendly, very knowledgable, and welcoming! They speak well on their products and can recommend to my tanning and skin care needs. I
January 27th 2016
This Palm Beach tan is absolutely fabulous!! Spotlessly clean, excellent staff. I always feel welcomed and very well taken care of.
January 27th 2016
Love the ease of coming here even during my lunch breaks. The beds are always clean and readily available from my experience. I wish there was a closer location to me in south county though! All the girls are super helpful and their tanning tips have yet to disappoint.
January 26th 2016
Excellent customer service most of the time. I would say the only person that wasn't friendly so far has been Michelle. Other that it's wonderful. It is also a little cold in the building plus we apply cold lotion so it's freezing until you get into a tanning bed. The new manager is absolutely fantastic!
January 26th 2016
Quick, knowledgeable service!
November 6th 2015
The associates are always friendly and nothing is a bother to them.
November 6th 2015
No head rest in bed, good thing I took an extra toweling the room. I asked the staff after and they said oh yeah it went missing the other day, we will move one from another room. Maybe they should have mentioned that prior to going in the room. I have the highest level membership so I would think you would make sure those beds ( and all for that matter) are up to par. I have tons of other feedback if you would like feel free to call me 818-445-6478. I've already spoken to Liz (customer care) who is wonderful on other a different concern with my membership. I'm not sure who gets this feedback.
October 3rd 2015
Always cute girls working the check in. Never really a wait unless you are using the silver bed. Only one silver bed at Costa Mesa location. Add another silver bed an more cute girls and I'll never stop coming in.
October 3rd 2015
The girl who helped me wasabi super friendly and nice. It was a good expierence.
October 3rd 2015
ALL the staff are beyond amazing! Maintenance...questioning that these days. Was put in a bed over a week ago that had 2 lamps out and a third quickly on it's way OUT. Made staff aware of this and yet I wonder if it has been taken care of. I understand this issue is the responsibility of maintenance and not staff. Having worked in the distributor side of the tanning industry....lamps burning out means lamps are NOT being replaced in a timely manner. I pay for full coverage (all lamps working properly) and I should be able to expect this. Again, the staff are amazing...beyond amazing! Do routine maintenance on your beds please.
October 2nd 2015
Palm Beach Tan is the absolute best tanning salon! All the associates are extremely knowledgeable, helpful, considerate and welcoming!! The membership prices are completely reasonable. I love the assortment of beds that are in all the different salons. Really bottom line, it is the customer service that makes Palm Beach top notch!!Thank you for always making my days more colorful :-)