February 4th 2020
Wonderful atmosphere with plenty of free parking upstairs
December 30th 2019
Clean, good pricing, nice staff
November 17th 2019
Love this place. Great high quality beds
November 10th 2019
October 3rd 2019
Excellent service Front desk is always helpful friendly and nice. Never too busy depending on the time and beds are top of the line. Best salons in LA!
September 6th 2019
I go to the Brentwood and WeHo location; the staff about both locations is phenomenal!! Big thanks to John, Jacob and Dwayne; their kindness and customer service is beyond exceptional.
August 26th 2019
August 4th 2019
Nice friendly people and go the extra mile to fit me in even with my crazy schedule. A+ experience
July 23rd 2019
Staff is always friendly, polite and professional
July 11th 2019
nice friendly guy there in brentwood
June 5th 2019
I frequently visit your location on Wilshire Blvd in (or close to) Santa Monica. The staff is awesome. I have been to many tanning salons and even worked at one as a teenager and this is by far my favorite tanning company. Thank you!!
May 14th 2019
I love the staff, they are so nice here at Palm beach ?
May 5th 2019
Lauren was extremely helpful! She helped pick out the perfect spray tan. I was also able to purchase some products and she went above and beyond to tailor them to my needs. Now I’m nice and tan and smell good. Thanks Lauren!
May 3rd 2019
Like the Brentwood one.. nice n clean
May 2nd 2019
Natalia was fantastic...one of Best employees you’ve ever hired...
May 2nd 2019
Staff is friendly Everything is cleanBeds work properly
April 20th 2019
Friendly staff...always enjoy talking with them while they check me in. Great smiles from all if them!!
April 7th 2019
Came in for a spray tan and the woman working the front desk was super helpful! She recommended I try a combination of 2 of the additives for a better and deeper color. Needless to say, the color turned out amazing!
March 13th 2019
Always a great experience at PBT Brentwood. Everyone super nice and helpful and it’s always clean.
February 26th 2019
The facility is super clean and the staff is always friendly. I wish you were charged per minute when you upgrade and not just a flat fee.
February 7th 2019
Good & fast!
January 25th 2019
Great staff! only thing that needs changing is the ringing when the door opens at the Wilshire location. the sound is loud and piercing.
January 16th 2019
Staff are very friendly, patient, and professional.
December 31st 2018
The staff are very friendly while working hard for a demanding clientele.
December 25th 2018
Love love love the staff @ Palm beach. ?Everything is nice and clean....so far just great experience. :)Thank you palm beach,kindly Anja ❤
December 23rd 2018
nice place...but it was too busy in a sat. afternoon...
December 21st 2018
The employee working was the absolute best! I forget his name but he is always super sweet and so happy and energetic. The downside was that the Versa machine was broken..again. It’s constantly broken. I have the highest membership which includes unlimited spray tans, but when I do mystic, it’s always an additional $20+ dollars to get a bronzer, etc. but these things are included in versa. So because the machine is always broken, I’m constantly having to pay additional money and I don’t think that’s fair at all. I’ve been a member of palm beach tan for over 10 years now. Recently I’ve been really looking into changing my membership because it’s not worth it to pay a high monthly membership and have to pay additionally when a machine is broken.
December 11th 2018
Overall good experience but I think that it is way toooooo cold inside. It is very difficult to undress and lay down on the bed because it is so cold.
December 9th 2018
I wish the misters worked on bed 1 and 3. As well as the fans are not too great.
December 5th 2018
Izzy is always great, she really brightened my day :)
March 27th 2018
March 13th 2018
The young lady, Kayla I believe, who helped me register was lovely and very helpful!
March 7th 2018
Friendly and efficient
February 13th 2018
Always a good experience here:)
February 12th 2018
The staff is very friendly and I love the location.
February 11th 2018
Crystal is one of my favorites that work at the location on Wilshire In Brentwood. She was extremely patient when there was so many people and extremely efficient
January 30th 2018
I have been visiting this salon since before it was PBT. I have had my share of bad experiences w. the salon & the staff BUT -Crystal - the sales person last night was AMAZING, not just with myself but the other clients that were there. She was very professional & clear when explaining specific services & notified me that my cc info needed to be updated. Ultimately, I have worked in at a tanning salon before & I would be beyond grateful to have a coworker/ employee like Crystal.
January 29th 2018
I love it here
January 21st 2018
SLOWEST MOST INCONVENIENT SERVICE IVE EXPERIENCED. 2 days in a row. If I continue experiencing this inconvenience I will cancel my$100 a month membership as soon as possible.
January 16th 2018
Love the salon. Friendly and professional.
December 14th 2017
The manger, I believe she was the manager, was incredibly welcoming, kind and helpful.
November 14th 2017
The staff here is excellent and VERY knowledgeable! I was hesitant to try spray tanning, but they answered all my questions and mixed the perfect color for me.
November 9th 2017
I had a wonderful experience and the woman at the counter was extremely helpful. However the rooms are very dirty every time I go.
September 25th 2017
Awesome staff. Clean and easy to use mystic tans.
August 31st 2017
Bulbs are always out
July 28th 2017
Sometimes they don't put in all the additives I paid for into the dark cartridge. I can tell. I always request the same thing: dark cartridge with mocha triple, sunkist single and accelerator.
July 19th 2017
Nice service, fast for my Silver membership. My only wish is that the products had better deals when there are promotions. Not really sure which products would be best for me, but buying all three to get the deal is out of my price range and does not feel like a real deal.
July 18th 2017
My experience has been better here than any other tanning salon I have been too. Staff is always friendly and helpful. The prices are great and so are the rewards. Overall extremely satisfied.
June 18th 2017
Employees are great. I feel that they should remind if there are deals in case you forgot. Also, the floors need to be cleaned more often. Swiped and mopped.
April 12th 2017
Currently I've been given two different answers to a question about my membership and an upgrade I paid for. I received a coupon via email to upgrade to the next level, gold, and get Diamond level at not extra cost. I was first under the impression that I had a month of the diamond level to use. But on my next visit, was then told I had 27 diamond visits on my account that were left and I could use those visits whenever I wanted, since I paid for it. I was very specific on asking about an expiration date on those visits, again because I initially thought I only had a month to use them. At that point I said oh okay, it's not just one month, and they don't expire, awesome! I went in to use one of my remaining diamond visits and was told that I no longer had those visits and they do expire. It was very busy at the location I was at on my last visit, 4/11 so the issue never got resolved. I still plan to go back and speak with someone who can resolve this issue since I have been given conflicting information and should be compensated in some way.
March 9th 2017
Great friendly customer service - very helpful Just spray tan seemed to tan one side darker than back -'
March 5th 2017
I was overcharged 4 visits ago. Each timeI have gone back in, the associate has said they would talk to the manager about getting me a refund but that has not happened.
January 28th 2017
Always a pleasure to pop in -- the gals working in the brentwood location are so friendly and lovely and helpful! Really appreciate having such great service right around the corner :)Thank you! xo
January 15th 2017
The service was excellent. The wonderful people that work there are very knowledge and helpful. It's always clean and the atmosphere is warm. I love this place.Sandra LaraPalm Beach Santa Monica
January 9th 2017
I went to the Venice location and the girl that helped me was very nice and I loved my spray tan!
December 4th 2016
Love Erin and Shay...those girls are so nice and accommodating
October 27th 2016
Every time I go into PBT I am greated with a smile and I always have the best experience. Even if I have to wait for a bed I want, I never mind waiting!
September 14th 2016
Great employees at LA Brentwood location - lately have had some equipment issues and it would be nice if you added more sunless tanning at this location.
September 13th 2016
The manager was a doll. Very helpful and not pushy.
September 7th 2016
Great customer service and hours of operation are very accommodating for people like me who have busy work schedules!
August 18th 2016
Super friendly, helpful staff and nice clean facility. I'm addicted
July 31st 2016
I walked into your Brentwood location for the first time yesterday. Devin was so great! He gave me a tour and was super helpful in picking out the right package and suggesting a lotion to start with (which I love!) Great experience, can't wait to come back!
July 29th 2016
I'm not sure if I have ever walked into a Palm Beach Tan to go spray tan without them saying, "Okay, let me go clean the booth." It takes time out of my day and is frustrating (there wasn't someone before me in line).
July 17th 2016
The sales associate Zach was very helpful and got me exactly what I was looking for I will be seeing them soon! Thank you so much
May 24th 2016
If it wasn't for the long wait time to get checked in, I would have given 5 stars. Also, there seems to be a diamond level bed that always breaks down every month.
May 22nd 2016
Staff is knowledgeable and friendly. Wait times for beds are usually not bad. This place is clean and well-maintained. The subscription is well worth it and the rewards system makes it even better! I love coming here!
May 6th 2016
Every time I go the girls are friendly and super nice!
May 1st 2016
Everyone very knowledgeable on products and helpful explaining all the different tanning beds!
April 16th 2016
The staff is amazing esp Julie so helpful !!
April 14th 2016
I love palm beach! I used them in Atlanta and now in LA! However I go to the Brentwood location and they only have two spray machines (which is the only thing I do) and one of them (room 11) is broken and does not give you an even spray...and last night when I was there it wasn't even working. It just makes going time consuming bc I prefer to wait for room 10 or it's the only machine working. Would love to see it fixed or more machines brought in (even having versa and versa pro options would be nice!) other than that the people who work there are fab and always so nice and helpful!! :) love PBT!!
April 7th 2016
Friendly staff at desk....
April 5th 2016
I had a great first experience and I can't wait to go back!
March 16th 2016
I love being able to walk in and the Front desk ladies know my name and I can just go right to tanning! Beds and rooms are clean, and I can always get a good deal on the best products.
March 12th 2016
The staff is so friendly and helpful. Overall it's a great experience, however, I do feel like the salon is falling apart a bit though. The computers are often down and half the time it seems one of the spay booths isn't working. Would be great if you installed a 3rd spray booth to make it more convenient and less of a wait.
March 9th 2016
dislike about not explain detail of membership fees invoice, just charged me whatever the amount receptionist called.Dislike keep asking me to buy products, even after I've told her I have my own.
March 7th 2016
I love the Brentwood salon, but ever since Lauren, the former manager, left the store has been consistently out of spray tan products included with the unlimited spray tan membership or one of the spray tan booths isn't working. When the store is out of products included with the membership due to their lack of restocking, they should offer the "next level" up free or greatly discounted. Additionally, I don't think the staff is as educated on spray tanning products. I've been complementing going to the Venice location, but it's impossible to find parking there.
March 4th 2016
The girls at the front desk are amazing !!!
March 1st 2016
I had a free upgrade that was wonderful!
February 17th 2016
Everyone is really nice! I think I liked the color of the original versa that you used to have a couple years ago better than the new mystic (I go once a week haha). I also liked the disposable cardboard foot things for the spray as well.
February 14th 2016
Great environment, prices and customer service.
February 3rd 2016
Nice and clean , hear beds
February 1st 2016
Staff is friendly and they keep the place clean.
January 28th 2016
Front desk staff is great
January 27th 2016
Love you guys! Going on to my 3rd year as a Diamond-level customer. Thanks for everything.
November 7th 2015
The diamond level beds seem to have gone downhill in the Brentwood location. Room # 1 is the only bed that hasn't lost allOf its power. And lately there have been a lot of bugs and insects throughout the salon. Other than that, I like everything else About the Brentwood location, especially the sweet and adorable front desk girls! They're so dang cute!
November 5th 2015
Love this place! Affordable tanning, Super Clean, Friendly Staff, and my FAVORITE place to go during Lunch!