July 9th 2020
I love this place , girls very nice and friendly, and the light bulbs are hot!!! I get a very good tan there, and very clean!!!!!
July 3rd 2020
Friendky & prodessional staff.
Very clean facility.
Staff are very knowledgeable about lotions and beds.
They help you take care of your skin!
June 6th 2020
Love the staff and beds
June 5th 2020
Friendly and knowledgeable staff!
February 10th 2020
Customer service is awesome, and they get you in and out without much wait
December 28th 2019
September 11th 2019
Excellent customer service, very helpful and super clean
August 25th 2019
Always great always clean and everyone pleasant - they like their jobs
August 10th 2019
The staff here is great!!!
August 8th 2019
I go to the Canyon Crest location after work and I least have a pleasant experience and the girls take care of you quickly! Candice is always so happy and has great customer service:)
August 7th 2019
The staff and the facility is excellent! Thank you Aspen and Maddy! Cheers!
July 31st 2019
What can I say? It's wonderful!
July 31st 2019
The staff is always accomodating and pleasant with lots of ways to get the most for my money.....love it!
July 29th 2019
Everyone is really helpful and friendly.
July 21st 2019
Always walk in and am greeted with friendly smiles from all the girls. Super sweet staff. Beds are always clean and ready to go.
July 19th 2019
Awesome staff at both Riverside locations, super friendly and helpful!!
July 12th 2019
I love the tanning beds. Overall I love how well they maintain this facility. They keep up with the maintenance with the beds and offer great customer service. The girls are very knowledgeable with products and help you build your tan.
July 8th 2019
The staff is very helpful professional and efficient. In addition you're tanning beds are awesome!
July 6th 2019
Staff is always friendly and very helpful.
June 30th 2019
When you advertise specials for dollar beds you should specify the restrictions, no where in the text did it say for the next level up only. In the past, your dollar days were for any of the beds. I used my free cash points to use the bed I wanted.
June 30th 2019
I had reaction to a lotion, the face mask velcro got stuck in my hair. I had to have one of the workers help me get it out. And I upgraded to gold beds and the fan wouldn't work. Non of these things were the workers fault. They have been quite kind through all of it.
June 16th 2019
I earned enough tanning bucks to get exactly what I needed a week prior to my vacation. Like always, the beds are great and the customer service is awesome.
June 14th 2019
Staff was helpful and professional
June 13th 2019
My very first spray tan (April 2019) gave me an amazing wonderful golden color. Each spray tan after that has be okay even though I request the same add-ons totaling $17.50 aside from my monthly fee. I would like to experience the same color each visit but it just doesn't happen. Quite disappointing.
June 10th 2019
Came Saturday and 1045am no one there , closed !Supposed to open at 10! Two others were waiting and they said it happens a lot . Also hooks for clothes aren’t there anymore , no music , plexiglass needs help , seems to be going downhill . Staff is nice though
June 6th 2019
Two of the red bulbs were out in room 15 (top of the line bed). I left a note when I left.
June 6th 2019
Not happy bed had lots of bulbs out such a waste of my time
June 6th 2019
The bed I used was earful - bulbs were out and I feel the visit wasted my time
May 11th 2019
The girls are friendly kind helpful and great at listening to those with problems well train and always with a smile I like all I have come in contact with .
May 11th 2019
Everyone is helpful and pleasant to deal with at both the Canyon Crest and Trautwein locations.
May 7th 2019
The girls at the Norco store are awesome!! I was s little upset because I wanted to buy lotion on Saturday at the riverside store and they said I had no discounts and j had the Norco girls check and they said oh yes you do - Riverside didn’t make me feel welcome -considering dropping my membership ?
May 4th 2019
The girls here are always so nice and helpful, it’s always very clean in the rooms and the bathroom. I ?PBT
May 4th 2019
The girls put up with my indecisiveness very well. I was planning on getting a spray and if it weren’t for the one helping me, I wouldn’t have this beautiful glow I have now. I would’ve left being the same pale person I was when I walked in.
May 3rd 2019
April 29th 2019
Great! I have never had a bad experience at Palm Beach Tan. The girls are friendly, informative, and professional.
April 25th 2019
I enjoyed the experience, but I felt pressured to buy the "add-on's" if I wanted to achieve the spray tan color I wanted. Then it was suggested I buy the "add-on" to keep my skin from turning orange. I ended up spending an additional $17.50 for my visit in addition to my monthly package price. Really over priced in my opinion.
April 23rd 2019
I have been going to the salon in Norco and the are so helpful and so kind -really like going there now ???
April 22nd 2019
On the positive side... your staff person Bianca is very pleasant and resourceful and is an asset to your business. On the negative side... I’m a little displeased with the fact that I pay for a platinum membership and the KBL bed is always “out or water” or “not working”. I also left a note to have the manger call me about reducing my membership to the $50 a month and I’ve yet to have a call back. (13 days waiting) I don’t want to pay another $88 for a platinum membership that doesn’t let me use the things they promised in the package. (Ie; KBL bed) Since I have the opportunity to put it in writing, can I have my membership reduced before I’m charged again on 4/22/19? Thank youPam Soto.
April 18th 2019
I love the Canyon Crest location, the manager there is awesome....always smiling and friendly! All the girls there are great too!
April 17th 2019
I enjoy my membership, but am a customer that does not buy extra products and all employees continuously try to sell me products at every visit. There was a note left on the counter that spoke negatively about a customer. While I believe the salon is very clean and efficient the sales effort is too much and caution needs to be practiced when sharing thoughts between employees.
April 16th 2019
The music hasn't been working for months now in the booths. It's an important part of my whole tanning experience.
April 14th 2019
Staff is always friendly and helpful.. ??
April 2nd 2019
Star was awesome at explaining the different membership options. She was able to multitask by checking in people all while setting up my membership! I wish there was a location in Menifee! But I will continue to visit this location!
March 21st 2019
I went to the Canyon Crest location in Riverside and the gold bed was occupied so Ana gave me a courtesy upgrade due to the fact that there’s only one gold bed at the moment. I really appreciated it. All the girls there are super friendly and helpful too.
March 16th 2019
Nice and friendly staff clean store , Just been having trouble getting my daughter tans right , she will spray tan and the next day it doesn’t show or it won’t be even
March 12th 2019
Kayla is amazing and always so welcoming! I love the communication with every lady that works there!
March 9th 2019
Welcoming as always
February 26th 2019
I despise the extra charges!
February 26th 2019
I had an issue with my card on file and the staff was soo helpful!
February 20th 2019
VERY clean, AWESOME staff and always acomadating, sweet, personable and genuine!
February 17th 2019
Starr was very helpful, professional and friendly..
February 16th 2019
Amazing also a great experience
February 12th 2019
Every time I went in the staff was consistently helpful, upbeat, professional, and knowledgeable. I was visiting from out of town and they were great to work with. I am very disappointed I do not have one in Denver that I could go to.
February 12th 2019
It was good
January 23rd 2019
Kayla is amazing. Everyone at Palm Beach Tan Riverside is awesome!
January 22nd 2019
I love it and I think it is the best tanning salon ever - so clean and workers are so helpful.
January 18th 2019
Very friendly staff and beautiful salon. However, the last several times I’ve gone to tan in the KBL (room 15), the top inner side of the tanning bed has been filthy with hand prints and lotion. I know that the staff is very but to rush through and not take your time to clean ALL of the bed, every part of the bed, is just not ok. That’s the one part of the tanning experience that the customers rely on! Just to think that you’re about lay down in someone else’s sweat and lotion is very upsetting and frankly just gross.
January 9th 2019
All the ladies at the Riverside location are amazing and so welcoming! Any questions I have are answered with extensive knowledge.
January 6th 2019
Very clean and friendly staff!!
December 29th 2018
Excellent experience every time, very friendly and helpful staff, I love going in!
December 28th 2018
Love it It’s my get away
December 23rd 2018
December 8th 2018
Staff is very helpful
December 7th 2018
Everyone is so nice very helpful even with my dumb questions Love this place
June 11th 2018
The staff here is great they always welcome me by my name and make me feel welcome with each visit
June 10th 2018
All the girls that help me are awesome! The salon is so well kept, y’all just replaced the bulbs in the stand up, life is good lol
April 26th 2018
Always a pleasure great service
April 26th 2018
Great facility, great equipment; and there’s no better customer service anywhere than the quality service that both Katie and Nicole provide.
April 26th 2018
When Nichole is in, she is always helpful and gets me in quickly...Very kind and professional !On 2 other visits I have left from waiting so long. Nothing worst than hearing a membership sales pitch while waiting to be checked in, if not ignored. To make matters worst, the pitch then gravitates to lotion products...tic...tok..tic...tokPLEASE check in us already member/customers quickly.
April 14th 2018
Katie got my brother and I signed up, gave us a great deal for the gold plan. I got the Hemp Nation lotion that day too and I love it!!! She was very helpful and knew her stuff. The salon is clean and has music for the beds, I love PBT!
April 4th 2018
Very informational and professional!! Dominique was amazing at the Riverside Location!
April 3rd 2018
March 31st 2018
i like your place alot , just not your weekend hours
March 28th 2018
I have been a member at a couple other tanning salons and this place, the girls are so nice, but very knowledgable also. It seems like whenever i need new product one of the girls will know I need something and give me the info I need to purchase it. Whoever hires these girls is doing a great job.
March 17th 2018
March 15th 2018
I didn’t like my color
March 13th 2018
I went to the palm beach tan on Alessandro and my experience was amazing here. Nicole helped me and was very nice. Very clean and put together
March 11th 2018
Every member of the staff that I have encountered so far has been so helpful and knowledgeable. They’re helping me get my perfect wedding glow.
February 26th 2018
It’s been quite awhile since I’ve tanned and Mila’s help and wonderfully sweet spirit made the whole experience stellar! I know that I can go to any of the locations, but Mila was just so helpful and nice that I will continue to go to the Alessandro location. Besides, my tan looks great!
February 22nd 2018
Girls always friendlly and helpful. Beds always clean
February 21st 2018
Can’t say enough about the excellent customer service that both Kasey and Nicole provide at the Mission Grove PBT. I am always welcomed with a warm smile and a friendly hello whenever I walk through the door; and the facility is spotless. As a new customer to PBT, it is both noticed, and very much appreciated. Thank you.
February 15th 2018
I really like the staff. They are very helpfull and habe a good balance, being professional and a sincere friendliness. The place is always very clean and enjoyable..
February 14th 2018
The lady who showed me around and talked to me about prices and the different types of beds and spray tans was extremely knowledgeable.
February 13th 2018
The staff is always very informative and helpful toward achieving my best tan possible. The only thing I have noticed over time is that the staff is getting a little too pushy with sales. I am constantly reminded every time I go into the salon about my tan rebate or tan dollars although I just bought product.
January 23rd 2018
What I love about PBT is the people are always friendly .. I’ve always had a good experience
January 15th 2018
The girls were awesome in showing me around and helping me choose the right options. And very sweet to this old lady too!
January 11th 2018
The staff is always friendly and helpful.
January 7th 2018
Girls are always sweet and seemingly do their best. Rooms are clean the hours are great
January 6th 2018
Always great service, clean facility, and friendly employees.
December 6th 2017
I had a great experience. The girls are very informative about the tanning salon.
November 30th 2017
November 27th 2017
very pleasant, staff was great, professional, courteous, friendly and it was very clean
November 23rd 2017
Nicole was fantastic, she knew about all the services and products on sale She was very professional and helpful and sweet made it a great experience.
November 9th 2017
Anytime I go to PBT I have the sweetest ladies. They are great, helpful and informative. I reccomrnd to my friends and family.
November 2nd 2017
Girls are always cheerful and helpful. Beds are clean and experience is enjoyable each time I am in.
October 28th 2017
I love pbt the employees are super sweet and make me feel like a friend and the place is so clean..
October 7th 2017
I had a great experience. I don't remember her name (she has long blonde hair working Friday morning ) but she was training another young lady. She was so upbeat and professional. I'm a director of several restaurants and she is the kind of team member we all look for. She's a keeper.
September 26th 2017
The facility always clean and always a bed available and girls are friendly..
August 30th 2017
Thank you for asking
August 24th 2017
ALWAYS A PLEASANT TIME
August 24th 2017
The girls at the Alessandro location are always friendly and helpful.
August 23rd 2017
Love the staff
August 20th 2017
I love Palm Beach tanning I just wish I could afford to use the big bed more .. And your lotions were more affordable I but mine elsewhere. I might consider a different salon for thes reasons
August 12th 2017
Everyone is always Very friendly and helpful!!
July 29th 2017
Always enjoy my 20 minute vacation!!
July 18th 2017
I love coming there always so clean and everyone so pleasant
July 15th 2017
Always friendly, nice girls working. Kiley is a great manager?
July 11th 2017
June 26th 2017
Pleasant and friendly. I like all the girls at the Mission Grove Salon that I have seen so far. If I have any issues they are right on to fix it. They have been very good to me. Thank you for everything you do.
June 19th 2017
The staff is always very kind and accommodating. The salon is very clean and welcoming. I recently switched from another salon to PBT in March 2017 and the difference in salons has been overwhelming noticeable. PBT stands out from other salons because of your customer service, bed options and cleanliness.
June 15th 2017
Salons are always clean. Employees are very nice as helpful.
June 12th 2017
The last few times ( before this visit) I have been to this location the gal working was absolutely amazing with explaining and walking me through everything. This last visit I felt like I was bugging her when I was asking for advice/suggestions. My color was off.. I felt very orange and uneven. Needless to say I was disappointed this visit.
June 7th 2017
Staff was friendly and knowledgeable, the room I visited was clean and ready, overall a great experience.
May 28th 2017
I have tried 2 of the salons. Both very clean and staff friendly/helpful. The value is awesome and they have a nice selection of lotion products. Another thing I really like is that I can tan at any of their multiple locations.
May 27th 2017
Easy to get the same tanning package I had last summer
May 25th 2017
Wonderful from walk in until I left
May 23rd 2017
Only gone once. So far so good.
May 18th 2017
I love tanning at v palm Beach so clean and everyone so friendly and I never have to wait.. Thanks
May 18th 2017
At first, it was terrible and disappointing but the manager resolved the issue and was very generous. I can say that I do love the spray tans!
May 1st 2017
Hours could be a little longer on the weekends.
April 28th 2017
I love it when I going everybody answer my question they are very nice and always very professional.
April 27th 2017
I love to tan and i love tanning at palm beach. Im always pleased with my color and products. I recently have been going to the chino hills salon and did experience great customer service by nicole but lately she hasnt been there and the girls working there now need improvement on customer service. They play favorites and give unconformable looks. Ill drive all the way back to the riverside salon if it continues
April 12th 2017
Beds have been broken for our up grades. So why have an up grade.
April 9th 2017
Need more high end beds. Lotions are too expensive. High staff turn over, prefer when we know the staff and they know us :)
April 9th 2017
Palm Beach always takes such good care of me. I love the membership benefits. Staff are well knowledgeable about the bed Ms and lotions.
March 25th 2017
The staff is very friendly and professional They were able to answer all my questions The facility is very clean . I'm very pleased with Palm Beach Tan plan on keeping my membership for a while .
March 20th 2017
Yestetday i visited the chino hills store for the first time and was vey impressed with victoria. Her knowledg of the lotions was outstanding. Allthough she knew i was kbew, i wzs noy given a tour or showed how to usr thr bed but still vety pleased. Great customer service. Very clean and beautiful.
March 17th 2017
March 17th 2017
Staff is friendly and the environment is always spotless.
March 8th 2017
Love this place and everyone is so nice!
February 27th 2017
Always clean rooms and the staff is friendly and attentive.
February 20th 2017
Store is always clean and staff is very knowledgable
February 17th 2017
Doing a good job
January 31st 2017
Beds go out of service frequently, especially the high end bed. The mystic needs to be updated with a drying mode as other Palm Beaches have. Staff is always great. Salon is always meticulously clean. Bathroom always spotless. Very aesthetic and comforting. Each room is always stocked with more than enough supplies. I Recommend all the time.
January 25th 2017
Great costomer service
January 23rd 2017
The staff is always very friendly and helpful.
January 22nd 2017
I really love the place its was hard to find a goid taning salon. In the area tried several different places and you was my last race and I was a lad I chose you opening a salon in Anaheim which was really great and I loved it and I thought I would never find a place like that but you guys are exactly like them and I really like the place but I would recommend that you get a leg Tanner you will get a lot of customers and you well get a lot of great response and .. that would be great for your salon and your employees are really nice and friendly
January 12th 2017
It was a great experience... the bed was clean and the personnel was very nice.
January 7th 2017
My favorite place there best tanning salon ever and you're staff amazing
January 3rd 2017
Very friendly service, clean rooms and no wait time.
January 1st 2017
I love this place. Everything is so upscale!!
December 30th 2016
The new later hours are not very good, I cannot tan before work anymore so I only get to tan every once in a while now
December 3rd 2016
You guys are all awesome!! So friendly and helpful and such a clean place A1!! Thank you so much!!!
November 26th 2016
Kevin was fantastic! Great customer service and did everything he could to compensate us (due to the computers not working)!He is so enthusiastic and knows his stuff regarding tanning and products!
November 24th 2016
Mission Grove location. Kevin is the best!
November 6th 2016
Employee was very helpful and friendly.
November 1st 2016
Palm beach tab is amazing! VERY generous for offering us 90 free trial of diamond level for changing your store hours! I appreciate it very much!!
September 22nd 2016
Beds are great I got to try the awesome most upgraded bed for my birthday but wished I had gotten to try for longer - girl selected 6 minutes but I would have selected 10 since I am a frequent Tanner
September 19th 2016
The Salon is always clean, the employees are very friendly and help you to achieve your perfect tan. I would recommend Palm Beach Tan to everyone!
September 18th 2016
Clean and staff is friendly
September 11th 2016
I love the Service I always get the best
September 9th 2016
Loved it! Receptionist was very helpful and nice.
September 6th 2016
Facility is clean and beds are always available. The only negative factor I encountered was my membership is $19.95 and my withdraw is $21.95. I understand there is tax but the advertisement for the memberships do not mention the tax.
August 29th 2016
The service is always great. The beds and the rooms are clean and kept up. I would only say that a few times there was a back up on weekends of the line of people with only one person there working. They have always been nice and accommodating and apologetic but would seem two people would be better to have - one cleaning the beds or prepping and one checking people in or answering questions. They are working very hard but that would help on both their and the customers sides.
August 26th 2016
Clean and classy, friendly staff
August 20th 2016
Shannon took great care of me - I came only to buy lotion and I ended up joining and I love the facility ,-you get a A1 rating from me.. Thank you?!
August 11th 2016
Love!!! Everyone is super nice and helpful
August 8th 2016
I love going the people are so friendly and my tanning experience is relaxing.
August 5th 2016
I love palm beach tan in Alessandro, everything is always clean and ready to go & everyone is so polite.
July 30th 2016
I enjoy my "20 min. Vacation" ! The people are nice, the beds and rooms are clean. My only problem is the music. I know it's " one size fits all" but it's not my style. I wish there was some choice besides turning it off.
July 30th 2016
July 28th 2016
I just love the service Ashely & Haily provides they are great at the riverside location
July 24th 2016
I love the salons, the Mystics, and just yesterday tried a bed that I liked. The girls I've encountered are very nice but everyone is WAY TOO PUSHY ON SALES it's so annoying when you don't even want to go into the salon cause you know they are going to try to up sell you over and over again. Even when I say I think I'm good thank you anyways I still hear "Well don't forgot it's 40% off its a great deal blah blah blah" I already said no thank you. I even thought about canceling my membership just because of this. I used to work in a tanning salon for years and I was our top seller and I NEVER acted like that. It's almost exhausting! I get you need to make more sales but if they weren't so pushy and rehearsed I would probably buy stuff more often. It's not just me that thinks this way I've talked to two different girls that tan with you guys as well and that's their biggest complaint as well. Thank you for reading, hope this helps. Some honest freed back.
July 17th 2016
The staff are very friendly and helpful! I like the results I receive after using the Mystic tan. The one complaint that I have is the Mystic tan sunless tanner frequently breaks down! I have wanted to tan on three different occasions and it has been broken down. I want to utilize my membership as much as possible, but it makes it difficult if the Mystic tan keeps breaking down. The Riverside Mission Grove Palm Beach tan is a really busy salon. I feel that the salon should be given the new and improved updated Mystic tan machine that is more reliable and gives better results. Thank you!
July 17th 2016
Facility and bed clean and gals at the front knowledgeable of products.
July 12th 2016
I love your staff!! I was in on 7/10/16 and the young lady working (who has been there multiple times when I come in) is just too great! She is always so helpful and politic and has great tips for my sessions... Other staff I've come across are just the same... Such a great environment Thank you.
July 9th 2016
Katie was very professional, friendly, knowledgeable and had great customer service skills. She Made sure she answered all my questions and gave me all my options, all while also attending other customers in the salon. She Made me feel special and did not force any kind of sales.
July 7th 2016
Love this place always clean and friendly
July 5th 2016
July 3rd 2016
The girls at the counter are always friendly and the salon is always clean. Love going there!!
June 26th 2016
I absolutely love the specials! I can't afford tanning beds every month, but was able to enjoy the specials for July 4th! I do have a membership for spray tanning and the only reason I do is because of Katie and Haleigh. They made me feel so confident about spray tanning and now I'm addicted! They know what they are talking about and both have excellent communication skills! If I had a business I would make them managers!
June 24th 2016
I love my "20 minute vacations"!!' I like being tan and I can't always get to the beach so this is perfect for me. I don't know any other 72 year olds who love this like I do but hey! It's my life, right?
June 24th 2016
I've been to manyvtanning salons,this one is the beat overall! Great beds, always new bulbs,the staff is so nice,helpful and very knowledgeable about the beds,skin care and can answer any question I have.
June 19th 2016
I like the end result but I find it annoying that I have to pay an additional $7 - $11 everytime, even with a monthly membership.
June 17th 2016
Everything at my salon is great, the girls are super helpful and sweet and the place is always clean... I would like the ability to add a certain bed onto my monthly payment without having to upgrade the entire thing or paying for individual sessions in that bed...
June 16th 2016
Great staff and beautiful shop!
June 11th 2016
Luv the mystic tan and it's a great price . It did break down twice in one month though
June 10th 2016
WONDERFUL CUSTOMER SERVICE, COMFORTING ATMOSPHERE