January 13, 2019
The team members you have are very helpful and knowledgeable about the products you are selling and the different level tanning bed packages. At times though their sales pitch for the products can be a little intense for some customers such as myself. However, I gave in and actually enjoy the product that I recently bought. I do wish you carried tanning lotions in the $25-$40 max range because it would be much more affordable for some people. The 23rd street location is always clean and the team members go above and beyond my expectations when its come to customer service. Specifically, the young gentlemen that works there he (I forgot his mane but he and everyone else rememebers mine) is extremely passionate and knowledgeable about the products and services you have to offer. Note: A few years ago when Palm Beach bought out Club Sun I remember going into the Lynn Haven location and planned on canceling my membership after being a member for years and the team member at the time didn’t seem to care to try to stop me so I planned never to go back. Well...obviously I am back and am impressed on how the team members have taken care of me. Kudos to them!
January 11, 2019
Jerica and Chase are always friendly and helpful.
January 5, 2019
Always positive friendly associates at this location
January 4, 2019
Staff is amazing!!!
January 2, 2019
Really needed it. It was great everything was clean, a place you would want to be.
December 28, 2018
Greeting staff was helpful and friendly
December 28, 2018
SOOOOO GLAD 23RD ST IS OPEN AGAIN I HAVE BEEN THERE TWICE SINCE THEY HAVE OPENED AND I AM SO GLAD !!
December 27, 2018
Love Palm Beach Tan for their everything. Their caring for not only their customers but for their employees in the wake of Hurricane Michael.
December 24, 2018
Great group of positive and friendly people working for pbt. Love them
December 22, 2018
Always enjoy the happy experience at pbt the people r always so friendly
December 8, 2018
I loved the 23rd Street store honestly I'll be glad when it's back open. Back Neach Rd employees are a little snooty
December 5, 2018
Always have a friendly staff even with all that we have been thru with hurricane Michael
December 5, 2018
Omg so amazing love this place! Haley, Jerica, and Kayla are the best and always know what I need! They have so much knowledge of the beds and lotions.
July 12, 2018
Very nice and super knowledgeable
June 28, 2018
Everyone is friendly and everything is clean.
June 15, 2018
Employees are always courteous and helpful. I Am hoping that new beds will be installed as the last couple of times there has been a wait for Diamond level and others do not seem to be as hot as the other locations, which are BOTH now closed, were. The new location is very inconvenient.
May 28, 2018
I don’t like that the move occurred without notice and the new place has sliding doors that you can see through the cracks and therefore there is no privacy and I feel uncomfortable that I can be seen by others while nude.
May 14, 2018
First time in a while visiting this location as I was a regular at the Lynn Haven branch. The Lynn Haven staff have been moved here & were great as usual. The move will likely make me cancel my membership though as both locations which are options are not convenient to me now. I also think the move could have been handled with more consideration than the e-mail the day of the closing.
April 29, 2018
Although the price is extremely high for what I am use to (moved here from Orlando)...when I saw the prices I was going to leave. The young lady who gave me the tour and explained all of my options sold your shop, she was very pleasant and professional. She made the sale.
April 20, 2018
Always a great experience.
April 18, 2018
GREAT! Love tanning at PBT! Kim is the best!!!
April 17, 2018
The staff are friendly and Shelby at the lynn haven FL location is always so helpful and has great customer service.
April 15, 2018
The facility is always clean and the staff are friendly and helpful. A special shout out to Shelby at the Lynn Haven store for her amazingly positive attitude and helpfulness when I arrive.
April 8, 2018
I had not tanned in five years and I was greeted with exceptional customer service. I was not pressured into changing my plan but was actually the one that asked. I will recommend you.
April 5, 2018
My favorite Pbt salon is 23 nd st Panama city Fl . Its always Friendly workers and Manger is Super Nice.
Very Clean Too.
April 3, 2018
April 1, 2018
I alwYs have a great experience at my location!
March 27, 2018
Love my new tanning salon! Morgan very professionally showed me around, explained the packages and products to me!
March 4, 2018
Love it.... Everyone is knowledgeable about the product and treats me like an old friend!!!
February 14, 2018
The beds need to be upgraded in your Lynn Haven location. I hate laying in a bed that doesn't have a working am/ FM radio. Over priced for the value.
February 4, 2018
Very pleasant and informative
December 20, 2017
It is always a good experience. Very friendly staff and clean facilities.
December 11, 2017
Very helpful staff. Great beds
November 21, 2017
Always get a different story on pricing and minutes I’m able to tan-very inconsistent
November 18, 2017
I love my location! They are the best customer service salon in our area.
November 14, 2017
Very friendly staff. Always welcoming and is always clean.
November 7, 2017
November 5, 2017
Love tanning & love them knowing me by my name ! :)
October 30, 2017
My first time at palm beach tan. Callandra was great. She was very informative. She answered all the questions I had about the lotions, beds and spray tans. She’s very helpful and nice.
October 12, 2017
The girls are always pleasant and helpful. My only complaint is that salons are out of the Spray tan color, (island Kiss). I like to use quite a bit which is disappointing and the other colors don't tan me very well even with $15 dollars worth of added upgrades.
September 30, 2017
The sweet girl on 23rd always is very good (Sidney)
September 22, 2017
The customer service at this location never disappoints. Everyone is so friendly and helpful.
September 8, 2017
Always a good experience!
August 28, 2017
Pleasant as always
August 21, 2017
I love tanning here. The staff or so friendly and personable!! I have been tanning here for years!!❤❤❤
August 19, 2017
Staff always very friendly and helpful! And salon is always clean.
August 19, 2017
It has been great since i started i had to stop but came right back.
August 8, 2017
Kim is grea she has taught me how to glow ! My tan looks amazing ! Thanks palm beach ! Thanks Kim from the lynn haven store 32444
August 3, 2017
Kim at the Lynn haven store is awesome, she knows exactly what I want every time I come to tan. Kim knows what I like to use for tanning I don't even have to ask. The store is kept clean and so are the beds!!
July 30, 2017
July 14, 2017
like to tan at the Lynn Haven salon. Friendly people, always clean. Great greeting and always a friendly see you later. Really enjoy this salon.
July 13, 2017
Kim and all of her staff are amazing. They are very knowledgeable and take the time to answer any questions I have. The salon is always clean and everyone is very welcoming.
July 11, 2017
Love the tanning salon very nice
July 2, 2017
Everyone is always nice.
June 16, 2017
Love the tanning salon! Great people awesome work
June 9, 2017
I recd bed bucks end of April with no expiration on the email. I was told at the salon that they expired in 30 days. The month of May I was extremely busy and out of town and could not make it into the salon. I had wanted to use them to purchase an item for sale at the salon and the best they would do is the 15% off that the item was already on sale for. I'm called back and spoke to Kim, the manager and she was kind enough to give me 3 bed upgrades in exchange for my expired bed bucks. This is extremely frustrating because the email does not show any expiration date yet the salon insists it's a 30-day expiration from the day of the email. So either the salon needs to honor the no expiration date, or you guys need to put an expiration date on the email.
May 29, 2017
Spray tan does not cover back area!
May 25, 2017
The ladies are always so nice. Most of them know my name. Always ask how my day is going. And I just had knee surgery and they're always checking up on me and seem really concerned. Love these ladies. Always giving me the best advise for my tan and skin care.
May 18, 2017
Staff is always friendly & helpful. Always offer current deals & advises on lotions & sprays.
May 11, 2017
The women who work there are always helpful and pleasant. The place is clean and well maintained. It's a pleasure to be there.
May 10, 2017
Lynn Haven salon. Kim and her girls are great always clean always friendly.
May 10, 2017
Awesome girls, very friendly
May 5, 2017
Deanna in Lynn haven makes it a good experience every visit
May 4, 2017
I really like tanning here Kim is so friendly, makes you feel like it's all about you.Clean beds clean rooms and sweetest salon manager ever. Thank you Kim
April 26, 2017
So pleasant and professional love going there
April 21, 2017
always pleasant. friendly, tells you have a good day upon leaving
clean beds and bathroom
April 19, 2017
Lynn haven is probably my favorite store (and the one on backbeach is awesome too) I live in callaway and I'd rather drive pas it to be treated nice, i don't feel I get that in callaway at all
April 15, 2017
The person working the desk that day was great so very personable and helpful with lotions
April 10, 2017
Kim was awesome in helping me
April 10, 2017
love my tanning
April 7, 2017
Love Kim and her staff at Lynn Haven no matter what part of town I'm in I will go the extra mile to visit her, they are always friendly and make you feel welcome. Very clean as well
April 2, 2017
I am always greeted with a smile and told of all new specials.
March 19, 2017
Your salon here in Lynn Haven FL is wonderful.. the staff is always friendly and the beds are always clean..
March 16, 2017
My best friend, Donnamarie, has been a member for a while. Finally, I accepted her invitation and had a great experience. The staff was very friendly and knowledgeable. I enjoyed my visit and will be back on a regular basis throughout the summer. Thank you, Ladies!
March 8, 2017
So far the service has been great at the Lynn Haven location! I'm new to tanning so I have needed guidance and the one lady I've been talking to has been awesome!
March 1, 2017
The girls were wonderful explaining what I wanted and needed. The establishment was nice and clean.
March 1, 2017
Great customer service at the Lynn Haven store with Kim and I love the face that they now have a Mystic Tan booth!
February 19, 2017
Kim and Deanna are so nice and very helpful. They always suggest good lotion that is a right fit for my skin and has helped me develop a good tan.
February 7, 2017
It's my first time tanning and the staff was GREAT!!! I was nervous, but the associate made me calm right down and feel very comfortable. Loved it!!!
January 31, 2017
The girls are always great.
January 26, 2017
Very clean and well maintained.. and staff is very polite
December 31, 2016
Love tanning here!!
November 22, 2016
Kim was a delight to work with and made me feel good coming home after being away.
October 29, 2016
Really sweet and knowledgeable staff
I am very happy I signed up with this amazing group
October 27, 2016
Every visit is great! Staff is very helpful.
September 27, 2016
The girls at the Lynn Haven, FL at PBT are all wonderful and great. I always enjoy my visits there. I always look forward to my morning visits there.
August 31, 2016
Always enjoy the staff. They are very friendly.
August 25, 2016
anytime i come in i always get great care but i have to tell you courtney goes above and beyond in what she needs to do for all of us! she blows me away with her knowledge and attentiveness i almost stopped going to tan because i was not happy with the care and all the wrong and straight up lies i was told just to get there commission off of me and was actually lied to about everything! the only thing that kept me there was courtney just her amazing attitude and helpfulness just knowing her tanning stuff! so its because of her you're still getting my money as a vip member each month....lol
August 22, 2016
I don't like getting asked to buy lotions every time I go in. If I need lotion I will get it.. I don't like being pressured into buying things. Also, I spray tan on a regular basis and it doesn't come out the same color each time. I do the same spray every time, use same primer... But I can spray twice in one week and it will look different. I don't know if it's being set wrong by employees or what, but sometimes i don't get much color at all when I'm doing dark.it gets frustrating to take the time to spray to have to go back almost right away because the color wasn't right. With that being said, the employees are super friendly and service is fast. And it is always clean!!!
July 30, 2016
The girls in the Lynn Haven store is great. Always helpful, answers all questions if any, greets each customer that comes through door. Courtney is an awesome employee for you. She is very educated on beds, lotions, and after tanning care. Love visiting this store.
July 29, 2016
My experience has been overall satisfactory. But absolutely nothing that encourages me to continue my membership. I have no plans to discontinue but could be impressed very easily to do so. My experience with the staff, while pleasant has been very inconsistent in knowledge of products and very general tanning information. This, while feeling frustrated weekly in the "song and dance" of pressured sales. I do my own research so that may not be as big a problem for me as it might be for someone else. Overall, ok experience....
July 27, 2016
Always friendly people and clean tanning area! ❤️
July 13, 2016
June 28, 2016
Great clean atmosphere. Friendly staff.
June 26, 2016
I love going to PBT! So relaxing
June 25, 2016
Nice Tanning Salon very Nice Manager and was so helpful and inviting!! Haven't Tan in a while Love this Location and the Manager is a very Good One!!
June 10, 2016
The customer service was excellent. The tanning specialists were both kind and knowledgeable. I would recommend this salon above and beyond any other salon I have experienced. This is an establishment I will look forward to visiting.
June 2, 2016
I love PBT...everyone is always polite and quick getting me in. I wouldn't go anywhere else. It's always clean and the workers go above and beyond.
May 29, 2016
My only complaint is that every time I go in, they are trying to sell me more & more product. I like being told about deals but they are a little too persistent. Sometimes I wanna just go in, tan & leave. Other than that, clean place, very friendly staff. Overall, I definitely enjoy it
May 29, 2016
Always a great team working
May 22, 2016
It is always clean and everyone there is so friendly and nice. I love tanning there.
May 18, 2016
Awesome and helpful staff
May 14, 2016
Pleased and satisfied....
May 8, 2016
[insert witty comment here]
They do an excellent job.
May 7, 2016
The young man answered all my questions informed me and showed me the different types of beds then he gave me the breakdown on the program packages. Once I had made decision which program I wanted to participate in we discussed which tanning products I would need. He provide information on at last 3 products with varying benefits and price points.
May 2, 2016
Every employee at Palm Beach Tan had always been polite and helped me out no matter what I needed. I enjoy going there and will be a member for a long time to come. Thank you PBT...you are awesome, keep up the great work. :)
May 2, 2016
Your tanning salon on 23rd is not the cleanest....
May 1, 2016
My friend told me about this place and I gave it a try on a spray tan and I am very happy with how it works. The staff are very helpful to first time guest and make you feel very welcome and comfortable. I will continue to visit . Thanks for your time and God Bless . See you soon
April 24, 2016
Always super friendly, always clean.
April 18, 2016
Love the new hours, allows me to actually make it to the saloon, I got an update package, wish I could afford that level, the upgrade was fantastic, service is always freiendly. Beds are clean, will stock of lotions with excellent price range.
Keep being awesome.
Thank you Linda
April 8, 2016
Great spa love the place . Also Royce was very well explained everything
April 7, 2016
Everyone is always so helpful and cordial! I always enjoy my visits to PBT!!
April 5, 2016
The girls are very nice and always try to get you the latest deals. I feel welcomed & cared for when I come and leave
March 26, 2016
Great beds, great customer service!
March 25, 2016
The girls at PBT on back beach road, in Panama City Beach, are awesome. They are all so nice, and very welcoming. I love the new hours as well. I try to go every morning before I go to work.
March 25, 2016
I look ve going there everyone is so nice and friendly there also very helpful with any and all questions!!!!¡
March 21, 2016
I thoroughly enjoyed the tour of the salon and the in-depth discussion with Heather on the different tanning-vs-burning rays and which beds do what plus all the various options for moisturizing my skin to make my tan look more natural and long lasting. I enjoyed being educated by someone willing to impart viable information about safe tanning
March 14, 2016
Friendly staff, very little wait. Always clean :-)
March 13, 2016
I love Palm Beach, the new hours, new beds....just wish I could afford more products and upgrade, both can be costly.
March 13, 2016
The staff is great! Very friendly very knowledgable with the products! Always a joy to walk thru those doors at the Lynn Haven location! I have never had a poor experience! Top notch customer are!
March 11, 2016
Good service and willing to help. Never had to wait!
March 2, 2016
Very helpful friendly staff, as this was my first time back in over 10 years!
March 1, 2016
Clean and very helpful, courtesy above and beyond
February 28, 2016
Love this place!☀️
February 28, 2016
Great place to tan ! I normally go to the salon on hwy 77 in Lynn haven . Great salon , great team of employees and manager . I've been tanning at this salon for about 15 years .
February 17, 2016
February 16, 2016
very friendly and courteous. Well informed on the products and helpful!
February 12, 2016
Love everything about the tanning experience, and the quality in which you stand for, one exception ; I don't like that, I don't have the option to pay for the tanning packages I choose, wether I choose tanning in the bed, or the sunless spray tan packages. I would perfer paying as needed.
February 6, 2016
Friendly staff, clean salon.
January 30, 2016
January 28, 2016
Didn't have the best experience yesterday. Feel like I am paying too much for what I am getting.
January 27, 2016
I enjoy my time at PBT. I do think prices are high especially for the creams and lotions. Some of them are the price of a doctor visit . Where I tan the girls are all new and usually only one person working at a time, I often feel bad for them but they do an awesome job. I think PBT should provide more coverage for the girls. ALl in all I really enjoy going there but not as much as I liked the tanning salon before you bought them out.
January 26, 2016
I have been a member for years! I love it! I just got my boyfriend to join!
November 7, 2015
The workers at the Callaway Florida location are very rude and don't do their job properly I always had to wait for a bed to be cleaned so I now tan in Lynn haven Florida
November 5, 2015
Great place !! Friendly helpful employees and manager .. I would like to see a moisturizer/ tan extender with little or no alcohol in the ingredients ..
October 2, 2015
I enjoy going there the employees are really nice there