February 17th 2020
Super clean,staff is super nice and beautiful!
February 10th 2020
Got first spray tan today. not orangy at all. 3 minutes and I'm tanned and blown dry. they explain everything
November 25th 2019
I used to love tanning! I can't afford it anymore, but I always loved it!
August 18th 2019
Friendly staff, clean facilities. Need up to two spray tans a mth versus one.
August 14th 2019
All of the girls at this location are always pleasant and helpful.
August 11th 2019
The staff are always so sweet and amazing! Beds are always clean.
July 30th 2019
Lucy was great and addressed an issue I was having with my account. Everyone at this location is always friendly and professional.
July 27th 2019
The girls that work there are always so sweet and helpful!
July 25th 2019
All my experiences have been great!!
July 18th 2019
quick service and friendly staff
July 1st 2019
Every time I come in the staff is knowledgeable and very helpful.
June 14th 2019
The girls at the front desk are very helpful and knowledgeable about the products and the beds ...Lucy and kayla are super nice.
June 14th 2019
the service is great and employees are helpful
May 4th 2019
Everyone is friendly and helpful
May 3rd 2019
Service has always been great and I love the beds...
April 18th 2019
I have gone to tan 3 times (Wed 4/10 for 6 minutes, Thursday 4/11 for 6 minutes, and Monday 4/15 for 5 minutes). On Wednesday evening, I had a reaction where I was lightheaded, but I never assumed it was from tanning. On Thursday, I showed the girl a pic of myself being so red, she asked to increase my time anyway. I refused and said no more than the day before. That same evening, I started to black out repeatedly and had to stay in the same position until someone could help me to bed. Friday morning, I couldn't stand up long enough to shower. At that point, I assumed it was because I got a little sunburned from the tanning beds. I waited through the weekend until the sunburn was gone. Monday, I requested less time and I tanned using a stand up bed. Within 10 minutes of leaving, I began to itch. By 8pm that night, my skin was swollen and blood red with deep rashes/welts. My throat began to close up so I went to the emergency room. I was treated all night long in the ER for an allergic reaction. The doctor originally thought it was the lotion I was using, but eventually came to the conclusion it was the UV side of things that hurt me. I am unable to tan because it endangered my breathing. I called the local Pal Beach Tan number and the girl suggested I keep my tanning package for another month because it would be 'cheapest that way'. I explained to her, again, that I was unable to breathe Monday night and that I can no longer tan because of that. She suggested I call the 1-800 off the website. She also told me if I had called yesterday, that would have been my 7th day and I could have discussed returning the lotion I purchased. I have been so sick and in the bed since Monday night/Tuesday morning at around 3am. I am unhappy so far with how this entire thing has happened. My concerns didn't seem to be their concerns while I was there. When I signed up, I made it very clear that I was new and had never tanned. Showing them pics, they didn't seem to be concerned. Even on the phone today, she told me that I only stayed in for 6 minutes and 5 minutes and that amount of time shouldn't have hurt me. I have ER documents stating this very thing. It's been an expensive lesson and I honestly expected some concern.
April 14th 2019
I love PBT !!!
April 11th 2019
The girls are wonderful! Very helpful, explains everything and makes tanning a fun experience!
April 5th 2019
The ladies know me by face and by name they are always very helpful and over all out standing
April 4th 2019
The girls are all nice.
March 30th 2019
I love everybody’s smiling faces when I walk in, everybody remembers me by name, and the sales are fantastic !!
March 25th 2019
Overall I’m happy with my experience at PBT . Seems to be a slight problem with the maintenance of some of the beds such as bulbs that are out not being replaced and the water canister for the hydration mist being empty.
March 20th 2019
Kayla at the 9 mile location was awesome! She helped me find some good lotions and was just so nice and friendly
March 17th 2019
Albert is always a pleasure when checking in to tan!!
February 25th 2019
so nice to see Kaylee and Albert. Tan suggestions were great.
February 23rd 2019
Great experience! Very friendly staff! Clean environment! Love going to PBT on Nine Mile Rd!
February 8th 2019
It’s nice to walk in and the employees know me by name and know what I usually do. They also know what lotions I like to use.
January 22nd 2019
I wanted to change my tanning package before spray tanning. I was given excellent customer service by the staff.
January 22nd 2019
Looking forward, to Special !!!! package tanning upgrades.
January 8th 2019
Everyone is always super nice. I just hate how I have to spend 3 minutes explaining how I don’t want to buy products. Ask one time, and move on. Ive spray tanned twice a week for over a year, and I have to say no 3 to four times every single time I come it.
December 29th 2018
Great everytime I go! They help me with all my questions.
December 5th 2018
The one on nine mile rd. In Pensacola fl. is awesome all the employees are very friendly and always have great attitudes.
May 17th 2018
The staff is always friendly at the 9mile location. The Davis location however seems to be closed early when I try to go on the weekends. The male employee isn't the friendliest at times.
April 25th 2018
The staff is very nice, helpful, and knowledgable of there products. They make you feel welcome say hello and good by .
April 22nd 2018
Staff is always super friendly!
April 8th 2018
It was good
April 5th 2018
The staff at my local PBT are all friendly and helpful when I ask any questions. The facility is super clean. I would recommend to others!!
March 30th 2018
Great service except the when I walked in it was really busy, they could have had one more associate there to help out and they were out of stock of quite a few products. The bathroom was also out of order.
March 22nd 2018
I absolutely love tanning at the 9 mile rd location. The ladies there are all super sweet and I wouldn't tan any where else.
March 13th 2018
I understand that sales are a part of the employees job but the one who "helped" me yesterday was pushy and wouldn t accept no for an answer. I do not appreciate feeling pressured to make a purchase. The second time I said I wasn't interested she should have stopped her pitch.
February 15th 2018
February 9th 2018
Bridgette was amazing. She showed me around and took the time to explain all of the packages and extra costs. I didn’t sign up that day but when I came back, kayla was great and got me signed up and ready to go!
February 9th 2018
MY EXPERIENCE WAS GREAT!!! YOUR STAFF WAS SO FRIENDLY AND KNOWLEDGABLE. I'M VERY EXCITED THAT I CHOSE PALM BEACH TANNING !!! :)
January 30th 2018
Base beds are terrible. No radio, bulbs are not changed frequently, minimum effectiveness.
January 11th 2018
This staff is the best in Florida! Knowledgeable, friendly and professional!
January 4th 2018
Will was extremely knowledgeable on the beds and tanning products. Really appreciated his help and opinions!!
December 14th 2017
Amazing staff best salons even
December 14th 2017
Will, Kayla, rebecka and Mari Beth were all very helpful in selling me my diamond I am so excited to use my new products. Will is at every store I ever go to, from here to Tim buck to! So awesome!
December 4th 2017
The associate had difficulty locating my account as the person who signed me up entered my name incorrectly. She was able to locate me and told me what happened, and that she would get it resolved. On my next visit I found that the issue with my name still was not fixed, which is a very minor inconvenience at most, but did make me question her ability/credibility. She was friendly, but did place blame on the associate who signed me up for the mixup in my name and also told me I had been provided wrong information regarding the length of time I could tan. This did not affect my visit, and the “misinformation” actually worked out in my favor, but I would have liked the clarification provided in a more tactful manner.
December 1st 2017
Very friendly, very knowledgeable, very HELPFUL. Actually got to talk to Will, the manager, he sold me!
November 8th 2017
I enjoy going to the 9Mile PBT the staff are all friendly and the store is very clean
October 4th 2017
The staff is always super friendly and the beds are always clean! Love going to Palm Beach!!
October 1st 2017
I have always enjoyed this place. Have been going for 7 years now!!
September 25th 2017
There is a beautiful new bed that just sits unused because health inspector has not been there? For more than 2 months. I think the manager needs someone above to contact the city.
August 22nd 2017
Signed up on Saturday, 8/16/17. Very nice young lady. Went back again on Monday, 8/21/17 and Will was very helpful. Very nice staff
August 16th 2017
Excellent customer service! Detail oriented!
August 16th 2017
I love seeing Will and Meagan's smiling faces when I come in the door. They are always willing to answer any questions I have.
August 13th 2017
great selection of beds, clean , and staff is courteous and professional
August 1st 2017
Will was very informative and efficient. Kind and an up beat personality
June 20th 2017
I would like a package to allow 2 spray tans a mth for $29.95
May 11th 2017
I have to say I had a wonderful experience and had great customer service I highly recommend palm Beach tan
May 9th 2017
Staff is ALWAYS pleasant and friendly. Beds are well maintained.
April 23rd 2017
Very Friendly staff and clean tanning beds/rooms
April 22nd 2017
The salon in Crestview is my favorite! The staff is much friendlier than staff at other salons I've visited. They are always polite; asking how I'm doing, etc. I stopped using the salon near my office, in Pensacola, because the staff was always gossiping in loud voices. This made for an unpleasant tanning experience. Kudos to Crestview for be professional!
April 15th 2017
Love Palm Beach Tan...staff helpful and friendly...salon always clean
April 8th 2017
Staff is super friendly and pleasant. Rooms are clean. Beds work well. Always a good experience.
April 5th 2017
The employees are great. I would like to mention that the 20 minute beds in this location are awful. I used one the other day just to try something different because as a diamond member the KBL is my go to almost every time I tan. I thought it would be relaxing to lay there for 20 minutes. However, the bottom glass got so hot it felt like it was blistering my back. I had to move positions multiple times to try to avoid this feeling. After the session, the glass was very hot to the touch. The beds also look like beds I would've tanned in during the 90's & they are all scuffed & banged up. This would be ok, but the prices don't reflect the use of this kind of equipment. If I could only use the 20 minute beds, I would definitely tan somewhere else because those beds are outdated & very uncomfortable to use. Thank you for your time!
March 30th 2017
Great service & clean
March 28th 2017
Everyone is always friendly and willing to help!
March 28th 2017
Awesome place to tan! Everyone is very friendly!
March 24th 2017
The staff is always eager to help and extremely kind and welcoming.
March 22nd 2017
The staff discussed with me y needs beforei signed up. They are very helpful and nice. I have been before and happy to return
March 22nd 2017
Edward Davis and Kayla Flowers are always extremely friendly and helpful when I come in to the salon . I enjoy seeing them and I feel comfortable and welcome .. Thank you xo
March 21st 2017
Spray tan virgin and was so scared but the amazing staff at the 9 Mile location calmed my nerves and made the experience fabulous! Oh and I look fabulous for the wedding Friday!!!!!!!
March 14th 2017
Very clean and polite
February 28th 2017
I'm an off and off client. I love going to palm beach just to get a starter tan before the summer and or spring break. I always try to choose the best option for my speractic tanning times and the people that work there are always so nice and so helpful. They keep me updated with products without being too pushy and I always feel like the salons are extremely clean.
February 18th 2017
Staff were great, explained mystic tan and products well. The spray product purchased was used on my legs as there was not much color on my legs the day after my tan. The product made my legs look splotchy, uneven
February 16th 2017
Always a great experience
February 4th 2017
On Thursday I told the young lady that I wanted to go darker than e did onmy last visit...."my mystic is down..... would you like try Versa!!with a smile that just said everything's gonna OK I got you covered.She knew exactly what to say and how to stand and yes I'm 5 star HAPPY!!!!! ps ima versa man now!!
January 29th 2017
Everyone is courteous and helpful
January 25th 2017
January 9th 2017
Customer service is great and I never have to wait very long!
November 30th 2016
The staff is fantastic and always remember my name. The beds are great. The store is very clean and neat.
November 20th 2016
From the time I walked in until until the time I walked out I was treated with the utmost respect. I was given a great tour of the establishment, and was very pleased. I will definitely continue to visit this location often.
November 1st 2016
Lauren is always great.
August 23rd 2016
Excellent staff and service. Everyone is very friendly
August 21st 2016
Great place to go ! Always friendly and clean !
August 18th 2016
Would love for some new salons closer to where I live. I continue to keep my membership but have to drive 25-30 mins to the closest one. Any plans for anything in the 32570-32571 area anytime soon? I can't continue to drive as far as I do :-(
August 14th 2016
Really love the staff at the Davis palm beach! Thanks
July 22nd 2016
Love Carly :-)
July 22nd 2016
The girls are always so friendly and helpful!
July 3rd 2016
Today when I walked in I was greeted by Lauren. Lauren asked me why wasn't I using the diamond beds that I was paying for. That I had only been using the platinum beds. I was totally taken back by this statement. I signed up on April 4th with Jessica for the diamond level. Several times in the beginning I had ask Jessica what beds do I use again. I was always told, 20, 21, 1, 11 and the standup. For three months I have not been using the level of tanning bed I was paying for. Very-very disappointing. The diamond level bed I used today was awesome, so much superior to the platinum that I have used for three months. Personally I think I should be credited for the level of service I was paying for and not receiving. Or get at least 2 weeks of free tanning adjust on my credit card. I am still very appalled about this. I gave Lauren 20$ as a tip for her letting me know I was not getting the service I was paying for. GRRRRR Thank you Lauren!!!
June 16th 2016
Jessica. Lindsey and Natisha were very knowledgeable in booth beds and products
June 15th 2016
Great place always clean and staff very friendly
June 14th 2016
Always a pleasant experience
June 13th 2016
Love my new spray tan and everyone is so friendly and very helpful
June 6th 2016
I have to say that the girls up front are always so nice and always smiling! The fact that I go in there enough they remember my name and talk to me just makes me really happy to be in there after a long day at work! They are all great Thanks Lauranne Lott
June 2nd 2016
Paige was a pleasure! She was knowledgeable and so helpful. Enjoyed my first spray tan and will definitely be back.
May 30th 2016
Excellent service always smiling faces!
May 24th 2016
I love going to the salon on Nine mile. The women working there always great me with a smile . Thank you for always providing a pleasant experience.
May 22nd 2016
Super sweet and helpful !
May 14th 2016
Love the people , always clean ! Just enjoy walking in everyone is always so helpful and friendly ,always have such happy attitudes !
May 11th 2016
I was disappointed to have to pay a 10.00 fee due to my credit card sending me a new card. I've been a good and faithful customer for longer than most. I paid extra for a bed that one of the fase lights were out. Folks should be told before entering bed if lights are out.
May 11th 2016
Very nice place, always clean, and staff helpful
April 28th 2016
Always out of supplies! Bathroom is not clean.
April 20th 2016
Enjoy each and every visit!
April 20th 2016
Wonderful experience. Staff is very knowledgeable and helpful
April 14th 2016
Very clean, relaxing, and the staff is always so nice!
April 12th 2016
The staff are greatest Amanda ,Loren, and Jessica.
April 12th 2016
My experience is always great at PBT
April 10th 2016
Great place to tan
April 7th 2016
Best tanning experience I've had. The staff is certeous as well knowledgable about the tanning process and I like that. I also like the fact they are down to earth and well mannered young people, which in my opinion is quite rare.
April 6th 2016
Amanda was very helpful and was great explaining all the products
April 5th 2016
Love this place!
April 3rd 2016
Friendly employees but don't need to be asked to purchase product every time I visit.
March 23rd 2016
Very friendly and helpful with getting my tanning package set and lotion I was a member before cancelled and now back.. Everything was better then before!
March 20th 2016
After one bad experience........Everything now is GREAT. My wife and I always try to go in when Lauren is working. She sees us coming through the parking lot and has us checked in and ready by the time we get inside the door. Great Service!Jim and Sarah
March 7th 2016
I love it!!!
March 2nd 2016
Love to tan at Palm Beach Tan on 9 Mile Rd!
February 24th 2016
The experience was great. The staff is usually very friendly. However, the demographic has changed a bit since the last time I visited. I would recommend employees not carry on private conversations while guests are in the lobby, nor should they be sitting on the counters on their cell phones. I can't stress how unprofessional that is. While management seems to be very good I believe they would benefit from some additional professionalism training.
February 23rd 2016
Very friendly service, super clean, great beds! All around very happy...could be a little less expensive but I understand.
February 19th 2016
I think I am going to really like the beds, however I did exactly what I was time to do with the mystic spray tan booth and both my hands (index finger and thumb) look dirty orangish color and I deal with people all day at both jobs so this is very embarrassing.
February 13th 2016
Very clean . Looks nice . Very efficient staff!
February 1st 2016
Staff is always friendly and helpful. Nice clean cozy atmosphere
January 27th 2016
Staff is fantastic and always clean rooms
January 26th 2016
Great experience as always. Girls are helpful, nice and courtesy.
November 5th 2015