June 6th 2020
we love the people here
will never go anywhere else.
March 19th 2020
Staff were really helpful. Great place
September 16th 2019
Great location and staff! My only complaint is that sometime the coupons I'm sent via email arent honored
September 3rd 2019
Everything was fine, spray was great and the clerk was most helpful. Thanks! Next time, I might try "dark" as a spray shade.
August 28th 2019
Hayes, the Store Manager, is amazing. I left product that I purchased and didn’t make it back for my next tan for about two weeks. He kept it up front for me, labeled with my name on a sticky note. I honestly thought I just lost it and it was gone. He really went the extra mile and is an asset to that location. I only like to come here for my tans because of him!
July 25th 2019
I noticed less mist/spray than usual and today (day after) proves it. I always get the same medium spray and "exposure" and today I don't look nearly a tan as usual. Maybe the spray "jets" need cleaning or adjusting to allow more spray?
July 13th 2019
I love when Gabby at the palm beach tan in Alpharetta is working! She really helps to find the perfect spray tan shade for me and actually listens! When I first signed up I felt really rushed by the girl and she didn’t really explain anything
June 26th 2019
Impressed by the staff at this location. They are friendly and Enthusiastic about the products, services they offer. They have been very helpful in my journey to achieve a safe and natural looking spray tan. The one negative which is partially my fault for not inquiring is not being told that adding the scents or bronzer is an added cost each visit . it was presented to me as a choice of which scent would you like and choose your bronzer so I thought they were included.
June 21st 2019
It’s been quite a while since I tanned me buns.As always, the folks at the front desk made me feel welcome!Always a great experience.
June 20th 2019
Employees are always polite and professional. Rooms are clean and updated.
May 15th 2019
Always a pleasant experience! Everyone is so happy and cheerful.
May 10th 2019
Everything great. Was missing the noseplugs, however.
May 7th 2019
I find my visits to PBT to be a highlight of my day; The staff are professional and helpful in addition being friendly.
April 25th 2019
Overall great experience. At first difficult to hear employee because music was rather loud and other people talking. Friendly employees. Really like the new update of the place.
April 18th 2019
Usual VersaPro spray tan. However, I noticed how much nicer the whole store looks since its remodeling / painting. Very Nice. Mgr. as usual is very pleasant.
April 16th 2019
Remodeling of store is long needed, Thank s.All of store staff are first rate.
April 4th 2019
Great experience as usual but I have to commend Devin. He is the hardest working person that I’ve ever seen. He is there busting his behind every time I go!!! His efforts really show in the high level of service and efficiency on the salon.
April 2nd 2019
The gentleman that helped me out the last two visits is awesome! Always smiling, very knowledgeable and a wonderful asset to your company!
March 23rd 2019
Love Carrisa and Alex great service recommend there store at collections beside it smells and chairs and carpet are gross which doesn’t change I may as it’s gross. They are amazing employees
March 20th 2019
March 17th 2019
My experience is always positive.
March 8th 2019
Everyone is so nice and the salon is clean and well taken care of.
February 26th 2019
received a nice upgrade from Jennifer
February 22nd 2019
Love the staff at palm beach tan. Everyone is so helpful & knowledgeable!
February 2nd 2019
I always receive friendly and professional assistance when I come into tan. If I ask for advice on specific beds, the staff provides great responses and helps me determine exactly which bed is best for me at the time. I appreciate how nice everyone is at my local Palm Beach Tan.
January 30th 2019
Everyone is super friendly and helpful!
January 27th 2019
Love tanning at the Cummings store Carisa and Alex are the best always make it fun. Coming into the store I smile and when I leave I smile so I no it’s awesome ?
January 26th 2019
Everyone is always so friendly and knowledgeable. I pay for quality...there are many other salons I could go to and pay less but the PBT team really seems to enjoy helping others and answering questions about how to get the best tan and what products will work best on various skin types etc I love tanning here and recommend it to everyone
January 25th 2019
Love the manager. He is so nice and helpful!! Will come back and recommend this location to everyone!
January 10th 2019
Awesome staff Always helpful and knowledgeable
December 31st 2018
Every time I walk into my local Palm Beach tanning salon, I am greeted with a cheerful welcome & smiles. The facility is always clean & the associates answer any questions I have and are very helpful.
December 24th 2018
She remembered my name and was very polite.
October 29th 2018
Staff & equipment are the best. A visit brightens the day.
August 27th 2018
Good & enjoyable
July 17th 2018
love this place
May 29th 2018
Ashley and her Team are the best!! Your facility is always clean and generally the bulbs are hot!
April 19th 2018
I love Devin! The whole staff is great, always a great experience!
April 18th 2018
Excellent facilities , staff and salon beds. My only concern is that beds 3 and 4 air coming out of the vents was hot. Please add coolant or whatever for a more pleasant experience......as I always had cold air conditioning at Solar Dimensions on Holcomb Bridge Rd. for years. Overall I am extremely satisfied and the location is 5 minutes from my house, so that's even better than before.?
April 16th 2018
Always nice and friendly !!! Every single time !!!
April 15th 2018
Always clean, friendly, and professional.
April 6th 2018
Love how clean it is always ! Devin does a great job getting me in fast ?he’s amazing, friendly and efficient
April 4th 2018
Associates are always friendly and attentive. Love going to this salon.
April 1st 2018
The standup bed room is very dirty. I didn’t want to step on the floor with my bare feet. After my 1st session I regretted my monthly purchase. The entire place felt dirty.
March 17th 2018
March 13th 2018
The team member was super helpful & friendly. My spray tan turned out well due to the thorough information that she gave me.
March 12th 2018
My experience has always been good at PBT. I’ve been a client for many years. I would like to see you update the facility. I’ve been to other locations that look much nicer.
March 10th 2018
Great service! Great facility!
March 3rd 2018
Everyone at the Sawanee place is great, courteous, speaks to you as you walk through the door and leaving. Always ask how can they help you and always answers your questions. I love to go in there for tanning. The new manager, Brian is so helpful in putting you in the right bed or standup. My tan is looking good. Thanks.
February 23rd 2018
Most every time I go in there is a WAIT
February 22nd 2018
The associate was very friendly and knowledgeable
February 10th 2018
Great service Please open earlier during peak season
February 3rd 2018
I walked in and was greeted immediately. The gentleman Brian was very informative on the products and beds. He took me on a tour. He answered all my guestions and I signed up. Thank you so much.
January 23rd 2018
Today I was at the salon with my mom. We are both members. My mom left behind a diamond bracelet and the employee ran after us to the parking lot to return it!!!! Amazing!!!! Thank you!
December 24th 2017
I used the versa spray tan, and the lotion for your hands etc was almost empty. The last few times I have used the versa spray, this lotion has been almost empty. It’s not a huge deal but would be nice if you didn’t have to take out the pump and scrape out something onto your hands to use.
December 7th 2017
Friendly staffRecent equipment problem
November 27th 2017
The cleanliness has gone down over the years. I mean overall for the entire place. It was filthy. The toilet in the ladies room had a ring in it and was disgusting. Definitely hasn’t been cleaned in some time.
November 14th 2017
I find the staff and manner in which they interact with me to be bot professional and warm and happy each time they see me. They make my visits a pleasure.
November 9th 2017
As always a wonderful experience. At Palm Beach Yay
October 25th 2017
She was very friendly
October 24th 2017
September 8th 2017
Always great service in a clean and professional environment!
September 6th 2017
Great, always friendly people at my location.
September 5th 2017
Love the friendly associates. Always love getting my tan on!!!
August 1st 2017
Always great service!!!
August 1st 2017
Always quick. Never have to wait. I like the staff there a lot.
July 18th 2017
I arrived before the store open. The opener was right on time and got me into a bed as quickly as possible.
July 17th 2017
Everyone is always pleasant!
July 8th 2017
Great! Was greeted at the door and helped immediately!! Love Devin! He is always so helpful and nice!!!
June 25th 2017
Always meets expectations!!
June 12th 2017
Devin was very helpful and expedient.
May 31st 2017
Everyone is awesome to work with. Very friendly and helpful ifI have questions.
May 19th 2017
nice, clean atmosphere! The staff was very friendly and knowledgeable about the services and the products.
May 14th 2017
Love all the Staff! They are always so friendly and answer all the questions I have!!
May 12th 2017
Some of the staff is less than friendly and don't seem to care when u express a concern about something being unclean...like the restroom or the floor in some rooms!Have told someone 2 days in a row before about the same problem!
May 9th 2017
Consistently wonderful service from Christy, Ashely, and Ariana. Clean, professional facility with well-maintained equipment. I drive to this location even though it is not the closest Palm Beach Tan to me. Great job!
May 9th 2017
Consistently wonderful service from Christy, Ashley, and Ariana. Clean, professional facility with well-maintained equipment. I make the effort to drive to this location even though it is not the closest to me. Great job!
May 3rd 2017
Nice staff and always clean
April 25th 2017
Customer friendly service with a group of employees who know a lot about the job they work. Always willing to answer questions and help with any concerns.
April 25th 2017
Ashley was the best in renewing my membership. She has a great attitude and was very professional. Now Emily at another location has a terrific smile and great attitude.Commend them both for me...And... I've been Palm Beach Tanning since 1999 (Dallas Texas)
April 10th 2017
Staff (especially Christy, Manager at Alpharetta) is always very friendly and helpful.The tanning salon is always very clean and professional..
April 9th 2017
I am very happy with the Saddlebrook location of Palm Beach Tan. I've been to other locations that are closer to my house but I am willing to drive here because none have been as friendly or as helpful as the people who work at this location; especially Ariana and Ashley. They make me feel as if I'm their most important customer. The facilities are always clean and neat. I recommend Palm Beach Tan and this location to all of my friends.
April 7th 2017
Great customer service
April 5th 2017
I am a regular, in Woodstock and Alpharetta. The Woodstock store tends to be more personal, and seems engaged to do the right thing, i.e. - make good suggestions or at least the managers do. Alpharetta has their moments, but I haven't really been that impressed with their attitudes. I do a lot of spray tans, and am a monthly member, so I am in a lot. In both stores, there for a while the spray tan booths were broken often, one even exploded while I was in it. It was a horrible experience. I asked for the manager or store owners name, and called to report it, and the attitudes of the staff, they could have cared less.
April 3rd 2017
The staff was amazing. Despite being the only person there and the place being consistently busy, I felt like I was the main focus. My observation was all customers were well attended to.
April 3rd 2017
great salon love it but wish they always had island kiss in stock for my spray tan.....the other one in Roswell ga runs out alsoneed better ordering system in place as not too run outthank you
April 1st 2017
Friendly service! Salon was busy and took awhile to check in but overall a very positive experience.
April 1st 2017
Beds have horrible bulbs. Ptree Pkwy MUCH better!
March 29th 2017
Girls in salon are really busy and need a little assistance in the busy times of the day.
March 28th 2017
Had a ton of questions and they answered them all. I felt comfortable discussing the process and understanding what I was paying for when the total was more than I was expecting. The booth was clean and everything was neat when I arrived.
March 28th 2017
The manager remembers me and has a bed ready to go when I walk in. The store is clean.
February 27th 2017
LOVE MY SPRAY TAN AT MY PALM BEACH SALON
February 27th 2017
The employee was friendly and not overly pushy with selling me lotions. I can't STAND that.
February 22nd 2017
This is my favorite location! The girls are always awesome!!
February 21st 2017
Nice clean tanning roomsAmanda that works the front desk was pleasant and nice... she's a keeper?
February 19th 2017
I go to the perimeter and Alpharetta salons. I've know Amanda for years and it's so nice to see her at both-she is so friendly and helpful...always smiling.I also want you to knowMelissa does a fabulous job-she really knows her stuff and is very friendly as well! Christie is also a sweet lady...
February 4th 2017
Love the people that work where I go, always clean!
November 18th 2016
I'm embarrassed to admit, but I don't remember the lady's name at the counter. BUT....... I would like to say, she's AWESOME!!! So friendly and helpful every time I come in!! The next time I'm going to look at her name tag- maybe snap a picture!!! Maybe she's the manager? If not, she should be!!
November 16th 2016
It is the people that make this experience more enjoyable. I have seen several managers and non come through this store and get promoted. Definitely enjoy the new spray tan unit. Had an issue with a new associate not setting up the Versa correctly and Melanie (Mel) stepped up quickly felt my frustration and handled it smoothly. Great customer service. She is a real keeper
November 12th 2016
Very helpful and inviting
August 27th 2016
On average visits are great except the Mystic Tan booth is always malfunctioning! My only suggestion would be to replace it instead of repairs because they obviously aren't working. I do not like the Versa booth and am forced to use it when the Mystic is broken down. I do not use the tanning beds because I've had skin cancer so my only option is spray tanning. Staff is always helpful and super friendly. Would be 5 stars if the equipment worked properly.
August 16th 2016
Great staff and facility. Terrific salesmanship without being too pushy (which I have experienced in other salons and can not stand). The only drawback is the strict 24 hour policy. I completely understand and respect the need for this policy and the safety issues involved, however there should be some flexibility of at least an hour or two. I went today for my second visit (during a lunch break) however could not tan because I was 25 min too early from my previous tanning session. Working, busy clients with unpredictable schedules, like myself would probably appreciate a little flexibility. Thank you!
July 28th 2016
Friendly, helpful, clean
July 27th 2016
Every since you "fixed" the Versa, the spray is terrible. It is way too fine and does not give adequate coverage. Can you please put it back how it was. Thank you so much.
June 13th 2016
The PBT team is always friendly & helpful!!
May 15th 2016
Everyone at PBTbis very friendly and helpful!
May 9th 2016
The friendly and knowledgeable staff are very accommodating, with superb customer service. This, especially when I ask for assistance in gaining knowledge about using the equipment and understanding how to get the most out of my membership.
May 2nd 2016
The staff at PBT is awesome, everything is so neat and clean.. Love going!
April 13th 2016
I have been to many tanning salons but this so far has been the best. Very convenient!
April 12th 2016
Please have a market FB page to let customers know if and when a machine isn't working.
April 11th 2016
Clean, friendly always available for my schedule. I have used PBT in other cities and can be guaranteed the same quality
April 6th 2016
The two young ladies were very helpful. They guided me through all the different options of reactivating my account and the different products available.
March 20th 2016
Usually go to the cumming ga pbt, but their versa tan sprayer kept blowing air on me instead of the solution. The girl working there couldn't figure out how to fix it so I had to go elsewhere
March 19th 2016
Great service always full of smiles and helping us in answering any question completely location is always clean and neat
March 13th 2016
Staff is always so happy to help you and quick to let you know any specials that are currently available. Very accommodating to everyone's needs . Establishment very clean ..
March 2nd 2016
Great serviceExtra clean tanning bedsGreat atmosphere Purchased tanning location for my husband And he didn't like the smellCould I return for credit?
March 1st 2016
Super friendly staff! Love the Alpharetta team!
February 29th 2016
Cross market tanning is a nightmare. Many store managers in Atlanta market are less than accommodating when issues arise. Not a pleasant experience for sure. Other states are far superior experiences.
February 14th 2016
Clean quick courteous
February 10th 2016
Rich is awesome - friendly and personable, knowledgable and enthusiastic about the products but not overbearing or pushy trying to make the sale
February 4th 2016
Love love love PBT!!!!
January 29th 2016
Love everything about it! Staff if always very helping, knowledgable, personable and friendly. They always make sure I am getting the most out of my products and beds! I love knowing that each time I walk in I am getting the best tanning experience!!
January 28th 2016
I only do the Versa and Mystic spray tans and I do like that you offer both. However, I don' t understand why it is an extra $5 to have the bronzer put in the Mystic. I think there should be no extra charges to those who are months members and have been for over 2 years.Thank you for listening and taking this suggestion into consideration.
January 26th 2016
The staff is outstanding and could not be more accommodating!
January 26th 2016
Trying to tan is difficult at times. It takes.the area/regional managers who are great to step in frequently. The store level managers are not very helpful.