June 21st 2020
I came for the first time today to start spray tanning! I was super nervous but the two girls at the desk were really friendly and helpful. I bought a membership! They helped me understand how to use the Mystic booth and I’m super comfortable going forward. Can’t wait to come back next week!
March 24th 2020
Love this place and the staff is amazing! The manager is so friendly and helpful!
September 3rd 2019
Always greeted with a smile and asked, "How can I help you?" or "What would you like to do today?" or "How was your day?" I always feel special when I leave.
August 3rd 2019
The staff were extremely helpful. I’m a Bride looking to get a nice summer glow for my wedding and they assisted me with my first ever spray tan experience. They were kind, supportive and knowledgeable.
July 7th 2019
Everyone makes it a pleasure to go in.
June 21st 2019
Everyone is very pleasant
May 16th 2019
I really appreciate the staff, super helpful for my last minute cruise plans so I don't burn my skin. I had always been reluctant to tan, honestly the beds terrify me. But they made sure I felt comfortable and safe! Thanks ya'll.
May 9th 2019
Been a member for 10 years. I do a cocktail. They put me in tan line for Versa pro but as soon as I get out of tanning bed they tell they just put someone in the Versa they say 1st come 1st serve. What's the point of the tan line? Then I have to pay to get color in Mystic. Not right.
April 25th 2019
Nice staff and clean place
April 22nd 2019
Good experience/ clean facility
April 21st 2019
Too much product pushing - far more than I’ve become accustomed to at this location. Offer and stop, please, do not take one “no” as the prompt to try 17 others. I have been a customer over a dozen years, so I know what I’d like, and if I need it, will ask.It should be noted that the towel in the room was still at least 50% wet. It would be hard to imagine a person could have rolled it and not known.The booth was clean, as usual, and the product outcome was good, and this is why I come back each year: good availability in hours and reasonable value for outcome received.
April 9th 2019
Clean and very nice staff
March 16th 2019
Over all good evpierence and customer service, slight uneven tan in beds and pricy lotions. Thank you for great promotions!
December 27th 2018
Clean place and nice staff
December 20th 2018
Your manager, Pamela is great! The store located at 4475 Roswell Rd Ste 1420, Marietta, GA 30062, in my opinion has the best staff!
December 5th 2018
The pricing is great, love the beds, and the employees are awesome. My only small complaint is that I wish the lotion sales weren’t pushed so hard every time I come in. I understand the reasoning behind it, but it does get a little exhausting.
April 18th 2018
Great service with a smile
April 5th 2018
Very pleasant. Not sure of girl's name. Blonde young girl in 20s probably She was there Monday/Tuesday around noon. She has a great personality and knows her lotions!!! She has the drive to sell and please the customer. Very good service, very respectful.
March 23rd 2018
Friendly staff, the manager, Taylor, is a hell of a sales person.
March 5th 2018
2 guests waiting at front area for a staff member to appear and help themstaff member was knowledgeable, but not the friendliestlocation was clean
March 1st 2018
Fantastic! Love Breanna and her Staff At The Chastain Road Location in Kennesaw.
February 21st 2018
Outstanding!! Staff was very welcoming and upbeat personalities! The salon is always very,clean.. And the beds are amazing and well maintained! I love this salon so much i applied for a job:) Great Job Ladies!!
February 15th 2018
Talor the new manager is amazing!!! I have been coming here for year and the customer service has always been lacking & never personal. Talor was personable, friendly, knowledgeable & will be a great asset to this location.
February 6th 2018
Great staff, clean place
January 27th 2018
Generally super staff... Especially at the Buckhead (buckhead church area). The Lenox store needs major updates. Some stores really pressure you to buy products vs engaged consultations. Overall I'm happy with pbt.
January 4th 2018
Friendly staff, and very clean
November 28th 2017
Love the 10 Monday spray tans.
October 30th 2017
The person I worked with was very informative and was able to answer all my questions.
October 19th 2017
Staff is always friendly & accomodating. Clean environment!!
October 13th 2017
Always a great experience
October 7th 2017
Great Clean Quality Service!!!
August 9th 2017
I love my tanning salon location @North Druid Hills Rd., Atlanta, GA. The staff there is the best!
August 2nd 2017
All the girls are always so friendly and helpful-they are knowledgeable in explaining the different bed/booty options, packages, and lotions!
August 1st 2017
Please fix the versa spray booth. It is so cold I can hardly stand it. I go to the one at Druid Hills.
July 28th 2017
All the associates are friendly and helpful. The rooms are fairly, consistently clean. The problem with the Mt. Vernon Hwy. location in Dunwoody is the sound system, or lack thereof! It's either barely working, with only 1 or 2 working channels, or it doesn't work at all. For what I'm paying, I expect better from you!
July 3rd 2017
I love the people and the versa pro
June 27th 2017
Your new assistant manager at the Dunwoody, GA location (Mt Vernon Rd) has made all the difference in my experience. Not only is she knowledgeable about the services and products that you offer, she's always upbeat and professional. She really knows how to take care of her customers.
June 26th 2017
Talor at the Sandy Springs location is fantastic. She's answered all my questions, shared advice, and has been super knowledgeable about services and products!
May 24th 2017
Room 9 bed has been out of service for well over a month, and the sound system is worse than ever.
May 15th 2017
All of the employees are very knowledgeable and helpful
April 25th 2017
Beds are always clean and the customer service is great!
April 23rd 2017
Scott was very helpful and took time to explain plans, options, and products to me,
April 15th 2017
everyone at the salon is super friendly, always helpful, & never pushy. the beds are great & the premier rewards are the best!
April 1st 2017
I really like the location at mt Vernon in the perimeter area. Love the variety of tanning beds and products. The lady who helped me get my membership is very friendly :). Great customer service!
March 27th 2017
Rain at the Chastain Road location helped me reactivate my membership Sunday afternoon 3/26/2017 after having it frozen for a few months. She helped me pick out a new lotion and an extender. She was so sweet and so helpful. She was also super knowledgeable of all products I had questions about. Love her!
March 24th 2017
very helpful with services and products
March 11th 2017
The salon looks very neat and clean! Melissa is super awesome and funny! I love coming here to tan!
March 4th 2017
Melissa was very helpful with providing me the information I needed for choosing the the right package for me. Melissa also educated me about the different lotions available for a better tan. I appreciate her answering all of my questions.
February 22nd 2017
Christy was friendly and helpful. Easy to work with. Provided me with all information I needed.
February 16th 2017
I did the upgrade on Monday and when I go in on Friday I find out the upgrade had not been entered correctly. The employee Wednesday night, I believe her name is Cindy, was very helpful and said she would speak with the manager to see how it could be corrected.
December 30th 2016
I enjoy tanning on a regular basis. There aren't too many tanning salons to choose from in my area so PBT it is!! The beds are nice but SOME of the employees push their products entirely too hard and TOO OFTEN! I understand trying to get a sale in here and there but if I'm already walking in w a bottle of lotion and you ask me am I good on lotion and I say yes....if you continue to go on about products, I'm turned off! And to keep going on and on and on. Annoying. But my latest experience took the cake! There was a LINE OUT THE DOOR to tan. And that is no exaggeration. The associate blamed the computer the entire time, IDK what the issue was but I along w 8+ others (not including the ones who left bc they couldn't wait any longer) waited well over 20-25 minutes to even be helped. I'm pretty patient, and luckily wasn't in a rush but others were clearly frustrated. This location just needs to get it together a little more, maybe work on some sales skills and learn not to overwhelm customers w product and having to say no a million times.
December 1st 2016
I used to prefer the "old" Mystic spray results, but a few weeks ago I was disappointed with its new replacement - even though the old booth was too frequently in need of repair. I've only used this new Mystic, one time. So, yesterday, I chose the Versa with good results. I will try the "new" Mystic booth another time to see if I get better results. I'm a LONG time customer.
November 2nd 2016
I have had a very good experience at my PBT. The staff is really friendly and helpful.
September 16th 2016
This is the 1st year I didn't receive a free tanning session for my birthday. I recently tanned at the Holcomb Bridge location and also the Suwanee location. Both places are nice and clean and have the same equipment. But for some reason im unable to see the tanning results im used to seeing . I always see immediate results when I tan at Lenox Rd or Buckhead loop. I could tan once every week to two weeks and stay dark when I lived near the Buckhead shops. Definitely not the case at your other locations.
September 13th 2016
I love getting spray tans but recently they do not seem to get as dark or last as long. I find myself, with the Mystic, is that I always end up paying way more because I want it to look good, but this is after me already paying a monthly fee... So kind of a bummer!
August 27th 2016
Its always clean & everyone is always very nice
August 15th 2016
Service was good. Fast. No wait. Friendlier staff than the Woodstock location.
August 14th 2016
It's nice. Free my service. Clean. I just think it could use a few updates.
August 14th 2016
I feel the spray-tan booths need to be Thoroughly wiped down after each use. This is only a slight problem, only about 5% (or less) of the time, but needs to be a "never" problem. Otherwise, everyone is very nice and this is the closest location to my address.
August 9th 2016
Robin is a great associate: friendly, efficient and a pleasure to deal with.
July 24th 2016
Great customer service. Very informative.
July 13th 2016
My experience was wonderful. Great knowledgeable staff and clean salon. New bulbs always available in their beds and gives you outstanding tanning results.
June 27th 2016
I go to the PBT in Dunwoody (Atlanta, GA) off of Mount Vernon Hwy. Every time I have been in, the staff has been very welcoming and helpful. There was only one time a few months ago that a young girl (mid 20s probably) was rude, pushy, and very quiet the entire time. I brushed it off because all of the other staff were helpful.
June 13th 2016
I love palm beach! Have been a member for almost 3 years now, and have never had a bad interaction. Strongly recommend to all of my friends.
June 3rd 2016
i love coming to both the dunwoody and sandy springs locations. everyone is so incredibly nice and helpful! thanks to you all!!
May 26th 2016
Very friendly staff. Great variety of beds to choose from. Affordable pricing. Clean.
May 24th 2016
would like a survey - but to remain anonymous should be company policy.
May 11th 2016
Palm Beach Tan Delivers a 5-STAR Atmosphere And Tanning Experience Everytime!
May 10th 2016
I usually tan around 9 AM and the ladies who work at that time (usually Jessie or Brittanie) are very pleasant and nice to deal with. A pet peeve of mine is with the sound system: it would be nice to have more channels to select from, and the knobs on a few of the sound/channel controls are loose or missing.
May 6th 2016
With the help and expertise of your staff, I am building a base color for my July trip to Mexico. Thank you!
April 29th 2016
Tanning beds have come a long way since I was going. These beds are amazing!!
April 11th 2016
Lauren @ the Towne Lake location in Woodstock is absolutely amazing. Her & the other staff members are always genuinely friendly & help make your whole experience enjoyable. I love going to this location!
April 7th 2016
The volume knob in room 22 has been missing since LAST YEAR!PLEASE spend a dollar for a new one!
April 5th 2016
I've been a PBT Elite member for over 3 years. The staff is always friendly and knowledgeable. The products are designed to help you tan, and provide great skin protection. Being able to put my account on hold is another perk.
March 17th 2016
Brittany at your Perimeter location is awesome! She is so sweet and knows me right as I walk in. Love going there just to see her!
March 12th 2016
My experience at Palm Beach Tan was outstanding! I would recommend Palm Beach Tan to my friends and family members interested in tanning!
March 12th 2016
My experience at Palm Beach Tan has been outstanding! I would recommend Palm Beach Tan to my friends and family members interested in tanning!
February 25th 2016
Always a great experience with PBT!
February 24th 2016
Beautiful salon, just wish I was given the prices of the products up front. Otherwise, love the beds and the staff.
February 22nd 2016
I love Palm Beach Tan. My only complaint is I recently moved to Dacula, GA, and the closest PBT is 35 minutes away.
February 18th 2016
Everyone is friendly and very informative of tanning products
February 15th 2016
Clean. Staff is friendly.
February 13th 2016
Almost everything is fine with the spray tan experience. However, I do find the floor in the same room to be frequently sticky and in need of mopping or cleaning with strong soap or detergent.
January 31st 2016
I think it is a great place, just don't agree with the way you can't tan if you tanned at 2pm to day before and you go in the next day at 1 pm and it's your only time to tan and you can't because it's not been 24 hrs. I feel like if it's that close it shouldn't matter, it's not like I went in 5 hrs to early. I makes me want to go some heWhere else..
January 29th 2016
Versa did not come out as dark as previous visits.
January 27th 2016
VERY VERY NICE EXPERIENCE AT PALM BEACH TAN!!VERY CLEAN, MUCH APPRECIATED. GREAT BEDS!!THANKS SO MUCH!!
November 6th 2015
Great staff!! Always clean