Palm Beach Tan Kennesaw

Great clean and personable office. My favorite location and they are able to consult on which product, tan works best specifically for you. Love the staff and the beds are amazing!

All staff was exceptionally helpful. They thoroughly explained their updated sanitization procedures. Additionally, Katie was extremely helpful in explaining the different membership options in addition to answering all other questions I had. Highly recommend!!

Best salon. Best staff.

great service and results

Just fun to come in and see such happy, nice, kind faces!

The versa spa spray recently gave me a horrendously dark & patchy result & the amazing young people at the Woodstock location were so sweet & helpful in a bad situation! They sent me home to shower it off & had me come back to make it right. They made sure I had a wonderful experience with a Mystique tan with a few extras to make me feel like a valued customer! The kids at your Woodstock location are top notch!!! Absolutely love them!

Gabby and Ashley are great-always keeping the experience fun!

Can in to Tan, bed 1 back up. Always very helpful and nice

Amos is the best!!

Callahan was great!

Came in, greeted nicely and bed was open, first time at the location

Saw a promo in your bathroom and wanted to buy it. I asked for it and your ASM said it was expired. So I asked why it was still up. She got an attitude and told me it was her first day back since the holiday and didn't have time to take it down(it was July 6). She is very rude. Your other staff are nice.

Everyone was so professional & nice. Plus clean

Love PBT Woodstock all the staff are so friendly and knowledgeable. It’s always nice to go there, it’s my happy place!?

I have started bed tanning recently and I’ve been enjoying it and getting great color. However there is something that came up yesterday that I would like to mention. I wanted to sign up for the text alerts for the time I am allowed to tan after 24hrs. I have a hard time remembering what time I come in each day so this seemed like a great idea. The flyer I’ve seen in the rooms and lobby all give instructions to sign up at My PBT online. It also says to ask your PBT associate for help implying they could sign me up. I asked for assistance twice at the chastain road store in Kennesaw and neither of those employees knew how to help. They simply brought the flyer over for me to read. The issue I had online was that the online form on PBT.com was not recognizing my email. We verified that my email was correct in the system at the store. It’s the same email I’ve had for 15 years so it doesn’t make much sense. So basically I am unable to sign up and it seems I have no options for doing so. The associate also stated that she had heard from other guests that the alerts were unreliable. So I took it that I shouldn’t bother because it doesn’t work properly. I feel this should be corrected. I know I would benefit from this actually working especially if it’s being advertised and offered. It would also be great if the store associates actually knew about the program and how to sign people up as the flyer suggests. Thanks for taking the time to read this.

Knowledgeable staff and best beds

Everybody is super nice from coming in to exiting. They’re also very helpful and knowledgeable when it comes to spray tanning.

Kennesaw location & employees are the best!!

love palm beach tan because they offer specials to their customers and this motivated clients to keep their memberships.

Very helpful staff. They explained everything and really took the time!

Sachi was super helpful and very knowledgeable when it comes to products! Loved her personality

Always great at this location.

Staff extremely friendly

There seemed to be only one employee working. Took forever to get beds cleaned and in to tan and the bathrooms were not working!

Customer service great but your emails are not great the are sent out and exclude long time members on certain sales and that's not fair it's like you reward new members or lower paying memebers and the regular higher paying membership s

The girls at palm beach are always the best. So friendly, professional and informative! I do miss the old manager, Katie though. That’s my only complaint

I feel I am being pushed to buy something every time I walk in- I know you want them to sale but sometimes its overkillAlso- you need to have posted you have to wait 24hours to tan- I understand this is for safety reasons but its frustrating to drive all the way over and then be told you cant tan-

Love the people there! Always nice & helpful!

Everyone is friendly and I really enjoy going there

Everyone that has checked me in has been so helpful. They give good tanning advice and lotion advice. They’re so sweet and greet with a smile!

Everyone has been very nice and helpful. I love the bed I have been tanning in. Best tanning place I have been to.

In the month since I reactivated my membership I have had the best experiences with every salon employee! I’m super impressed! Very pleasant and always personable!

I can't remember her name for the life of me (sorry!) but a woman helped me get signed up super quick and easily. She recommended me some great products for muscle contouring, tan moisturizing, and an amazing face lotion as well. Totally an awesome experience! Thanks!

Awesome

Staff is knowledgeable and helpful. Tanning beds are always clean and easy to use.

Great place! Never had to wait for a bed, super nice facility, beds, booths, and staff is amazing!

Great

always love the Kennesaw location. Staff is friendly and helpful

Always excellent. Their beds and staff are the best

The people who work in the shop are wonderful! , courteous & super helpful! I’m mostly happy with my spray tan but the inside of my legs stay white ?

Everyone is so so nice and so helpful.

Always fun and friendly!

Always a great experience at the Kennesaw location. Everyone is friendly, efficient, and informative. The facility is always clean with top of the line beds and products.

The young ladies in the salon are most accommodating & adorable, but my tan isn’t very even ...no fault of theirs

ALWAYS FRIENDLY AND KNOWLEDGABLE STAFF. WILLING TO GO ABOVE AND BEYOND

Whitleigh was super helpful and friendly!

For starters, everyone that works here is so friendly- especially Katie. I see her almost every time I go for a spray tan and this girl is awesome! Everything is always super clean and I rarely have to wait to get my tan.

Krystal is always eager to assist with lotion purchase and the best bed for my sessions.

The staff at chastain, in Kennesaw georgia is awsome. Recommend to everyone. The manager is great! Super nice! Friendly. Anita

Always a great tanning experience at whatever location I might decide to tan at. Staff is always friendly and willing to help

Always have a great experience at the Acworth location. Friendly service

Wanted a twenty minute bed just to get warm. This cold weather... Brrrr. Girls are always happy to see me when I visit the salon. Like all of the stores I visit... all good.

Amanda was friendly as always. She checked me in promptly and informed me of discounts on my account. I decided to take advantage and upgrade to another bed.

Always great customer service and friendly folks

I left my necklaces at the shop and someone placed them in the safe!!! I was so happy!

Everyone is always so helpful and friendly!

The girls are always kind, cheerful and knowledgeable. I love this salon.

Awesome service love the upgrade hope to catch some therapy when I get off work this evening!!!!!!

Taylor was awesome. She so sweet and smart about Palm beach products and services. No one at the Kennesaw location can compare to her. Everyone else I have spoken with is pushy and rude

Cost was a bit shocking. Wish there were more options for occasional tanners

The ladies at the front desk were SO helpful and friendly for my first visit here even though they were extremely busy on a Friday evening before Easter weekend! I am coming from a solar dimensions salon due to their closing and let me say... it is a great switch! This salon is so much better and more updated I love it!

Didn’t like the way one if the eirkers talked down to the other employer who was helping me. Very short and almost rude. It made me angry

Love how clean everything is and the friendly staff.

Store is clean but the staff can sometimes seem as if hey have an attitude or like they are to good to help. Other than that beds are great, music selection is awesome and facility is very clean!

Always immediately greeted by someone & quickly helped by an associate.

I hadn’t been in there is a while, & they’ve changed some things...& it looks very nice!

The price is great and it is so clean! Only wait I’ve experienced is to get checked in

They pressure to much to buy lotion even after you purchase some. Some lady’s are sweet some are bitter.

I came in to take advantage of the $1 tanning special. This was my first time at the new location and I like it so far. The girl at the front desk who helped me was super nice. She talked with me about my lotions and made sure I had everything I needed without seeming like she was trying to sell me something.

Girls are so sweet and salon is very clean!

Awesome employees! Always pleasant. Never a long wait.

Jessie was extremely helpful and made me feel very comfortable with the booths, the spray tan and products.

Very courteous staff , clean and professionally run!!

Amazing tanning beds. Very neat and clean inside. The staff is amazing and very helpful!!

Staff is always friendly and the beds are clean.

In the last couple of months I’ve notice a remarkable difference in the new staff and management. I am able to walk in and out of the tanning salon quickly, while also feeling comfortable and satisfied. I’m not certain, but I believe Pam is managing the Palm Beach Salon in Kennesaw. Regardless of whether I’m right or wrong, it is evident that Pam works very hard and cares about the experience of each customer.

Lauren and Pam were super friendly and very helpful!! i don't often get a smile when i go into tan so it was nice and appreciated!

Everyone there is great and super friendly. They always make sure I'm using the best products to look my best.

It’s always a pleasure to see Katie when I come in. She’s always pleasant and efficient. I appreciate her advice with a new tan extender I purchased two weeks ago.

Haven’t seen good weekly specials in a while. Nothing worth buying.

Brianna is friendly, helpful, and efficient. I was greated and checked in promptly. She also suggested I try the Swedish Beauty intensifying drops and I’m so glad she did!!

The girl who helped me pick put lotion was very nice.

Every experience at the several PBT I have gone to have been exceptional

I’m really sad that Marc was transferred and hope to still get the same wonderful service

Always a pleasure when I'm there !

The location on Chastain in Kennesaw has an iBed that makes an awful robot noise every few minutes. It's really startling and uncomfortable since it's coming from the speakers 1" away from your head. The staff has tried to fix it, but it's been going on for two months with no fix. It really dimishes my enjoyment of the location and I may need to find a new place to tan if the management can't fix it.

Everyone at PBT IS FRIENDLY! I enjoy going during my lunch break as it's a nice getaway!

Always awesome here at Acworth

Very clean and welcoming. Everyone was friendly. A little pushy for trying to get me to buy lotions and a little pricey, not sure why there is a start up fee.

there is always a bed available. the staff is attentive and friendly. the salon is clean.

Everyone is awesome

The beds here are always clean and Mark Anthony was very sweet and helpful.

Your staff is always friendly and on top of things. Facility is clean. Good job to your staff!!

It was great experience ! I love being at PBT

It was great ! I love going to this location cause all the workers are great ! And make me feel welcomed and wanting me to achieve the best

Friendly atmosphere!

Great customer service !

I love Palm Beach Tan!

I love the convient location of PBT in Kennesaw. The staff, especially Marc Anthony, are very helpful and nice. He is very knowledgeable about the products sold. He ia always welcoming and makes me smile.

Marc-Anthony is the manager at the kennesaw location and he is awesome! The entire staff is very friendly and willing to help!

Great experience. Got a little rash tho above my eye. Curious on the goggle cleanliness.

Breanna set me up at the store and could not be better at her job! Incredibly helpful and kind, and takes time to talk to me when I come in. Love this place!!

All the staff is very friendly. Service is quick and thus far beds/rooms are always clean. Kolton's upbeat personality is always fun to be around if I have to wait on a bed. Marc Anthony has great product knowledge especially on lotions and skincare. The girls are super sweet and Friendly. I adore this location. So much that I don't go to other palm beach locations as I feel like I'm cheating on them.

I have always liked coming to Palm Beach Tan I've been there several times usually once a year I get a membership for a couple of months I've always appreciated all of the girls that work there they've always been very friendly and I will continue to come back

Jenna, Heather, and Hayes are always so helpful and welcoming in the store. Vinings is my favorite location to visit because of these three employees.

I enjoy coming to the salons. Always clean; polite service.

Overall great experience, except one of the beds randomly turned off when I was only halfway done one time.

I LOVE THIS PLACE

Quick, easy and relaxing

This facility is so clean. So many small details make it a great experience. I have been a member of other salons, none have been this clean, provided this many features in the beds, or this many amenities. The manager there is awesome. Although I don't remember his name, I will say that his presentation was also awesome. He provided any and all information that I requested and spent as much time with me as I felt I needed. I am truly glad that this is my new tanning spot

Palm Beach Tan Kennesaw GA is the Best!! Very Clean and the employees are so nice! The manager Mark Anthony is so friendly and always eager to answer any questions! I recommend PBT to my friends! ?

Every visit to PBT Kennesaw is a pleasant experience. The entire staff is very friendly and willing to meet any needs I might have. I would highly recommend PBT to anyone.

I have always had a good experience at Palm Beach tan!

It's a great day to tan!

Always excellent customer service! Staff is knowledgeable about products and helpful.

The two boys that work up front (Marc and another one with an Alabama country accent) are literally the two most precious things. They are always sure to greet me and ask me if I need any tanning oil and I feel comfortable enough to ask them for any help or recommendations because of how professionally and adequately the company by how they present themselves. I think they are a great addition to Palm Beach Tan, and they are a big factor on me keeping my memebership. The others have been great but those two have stuck out. The tanning beds are nice, I like the policy of going steady to avoid over exposure instead of going head in. The overall view of the store is very neat and professional.

The staff is the best

I love my Palm Beach Tan in Kennesaw. I have the best experience every time I walk into it. It's always clean and the employees, even though they might not remember your name, treat you so nice and make you feel at home!

clean, quick, relaxing

Super pleasant staff, very clean

The staff is super friendly. Everything is always so clean. I have been with Palm Beach Tan for 3 years and will continue to be a loyal customer. You guys rock!!!

Jenna was wonderful. Her customer service was excellent and she was very knowledgeable about products. I felt very welcome in the salon.

When I came in it was very busy, and the manager was able to assist me he apologized for my wait and gave me his undivided attention. He was very pleasant!

The beds need upgrade and some are always broken

I have been tanning at this PBT since it opened. I understand the turnover is great in this business. I am older than the average College Students that frequent my PBT. Therefore, most of the staff seems unfriendly to me. They never smile, if it isn't busy they gather in the corner or in the office. Some of the beds have newer bulbs and only 1 staff member offers the newer beds to me. They all usually send me to the beds in the very back. I AM very pleased with the quality of your beds and products. I also really liked previous staffs there.Thank You

Love Christine (Christy) she is the one that sold me. Unfortunately I broke out in a rash and could not tan for three weeks, and the manager would not freeze my account nor give me a credit for time lost even though I asked him twice. Overall the location and products are cool. I will try the organic spray tan once my skin heals.

Every time I go into the Kennesaw location the staff members are amazing!

Always clean and staff is friendly.

I always have a good experience. Clean, friendly, and relaxing!

Always enjoy my sessions at my Kennesaw/Town Center PBT location - friendly & knowledgeable staff, clean beds & rooms

Ms. Rayne made becoming a member at PBT Kennesaw, GA an extremely satisfying experience. She was very knowledgeable, helpful, and pleasant. I am very happy with my purchase.

Good experience. Clean and friendly

Haleigh was knowledgeable, helpful, positive and personable of all the tanning options. Facility is nice, clean, and inviting.

I had a very pleasant experience with Mollie. I changed my membership to a diamond membership and she was very informative and helpful. She made the transaction a very pleasant and smooth transition.

I am very satisfied with PBT.

Everyone is so friendly and helpful!

Kelsey and the other staff members that work at the chastian location are SO friendly and welcoming. She remembers the lotions I like and always suggests the best for my skin type. I live closer to the Acworth location but drive out of my way to come to the chastain location simply because the girls are friendlier and remember me every time I come in.

Your tanning place is very excellent

Staff is always knowledgeable and friendly; facilities are always clean. Very much enjoy my 15 minutes there

Always great people to help you here. Kelsey is professional and always ready to assist

Love this location. Always clean n no wait. Kelsey is the best always smiling and in a great mood

Palm Beach Tan is the best tanning salon ever! The salons are always clean and inviting. The staff is very polite, courteous and well informed of all the tanning beds and all other offered products. They offer new additions you may not be aware of that are I accordance to what you are trying to achieve (skin care wise and depth of color in tanning), without being too overbearing in their sales! PERFECT SALON!!!

Every time I come into the salon, everyone is so nice and very helpful.

Had to wait about 15 minutes before anyone notice I was there

Mercedes at the Kennesaw location is always friendly and takes time to ask about my day. One of the best places I've been to!

Everyone is so friendly and helpful. They always keep my updated on the latest products and offers.

Everyone was very helpful

Everyone is very helpful and very friendly..

The ladies at my PBT are amazing. Always helpful. They helped me find a lotion that I could use because I have sensitive skin. Love tanning here!

My favorite location!

The young associate that helped me was very informative, knowledgable of the services and products that Palm Beach Tan. She was a pleasure to talk too, she quickly was able to sell me what I needed and along with info for my future interests and let me be on my way... Seeing as though I was in a bit of a hurry. Wonderful experience at Palm Beach Tan @ Chastain Road has definitely won me over as a customer, especially the young lady that helped me. 5 Stars to her

Though the attendant was busy servicing the bed I wanted, he was able to put me into another right away when someone left.

Everyone is so friendly and very helpful. The beds are always clean and normally there is never a wait.

Heather always makes me feel welcome when I come in to PB. She has a smile ready and she knows my name. Her very calm manor flows thru the other employees. I prefer to visit the chastain store.

Heather always makes me feel welcome when I come in to PB. She has a smile ready and she knows my name. Her very calm manor flows thru the other employees. I prefer to visit the chastain store.

the young lady who signed me up was awesome! Her name was Seana at the Chastain salon. She was helpful in selecting lotions, tanning times and programs the the salon offers. I'm originally from Ft. Lauderdale and this experience was truly friendly and informative. You need more employees like her. I would definitely recommend Palm Beach Tan to everyone.

No complaints and the staff is always very helpful.

I love PBT!!!!

Such helpful and informative staff!

Mercedes should be prompted for her knowledge of the business, and she has superb communication skills. The best presentation for Palm Beach that I have experienced. Great salon!

Staff is always pleasant and knowledgable.

It wasn't a bad experience, at all. We're glad to start tanning again!

Everyone at the kennesaw location is great!

Great experience but just take it easy on people who aren't looking to purchase lotions asap. They're pretty pricey on top of a membership. But I love palm beach!

Let me start out by saying this I have been going to tanning beds since the 80s and no I don't look like the neighbor on something about Mary!!!! This is the best tanning salon that's out thre !!!! The customer service is point on the beds couldn't be better and always clean smells wonderful always has a great selection of products I wouldn't go anywhere else it's my therapy !!!!! You guys rock Kennesaw PBT

Great services but I feel I am a bit oversold- every time I have been in, both associates at the counter have taken time to go through lists of products they can sell (without me asking or showing any interest in purchasing products) before they actually let me tan- a bit frustrating. I know it's their job to sell products, but perhaps letting the customer approach them would work as well :-)

I love going here! Great group of people and atmosphere. Super friendly and helpful... ALWAYS!

I have mentioned it before in another survey, but Palm Beach Tanning has the potential to give its customers an incredible experience. Although, the associates are way, way too pushy with the sales of tanning lotions and upgrades. If a customers says they are not interested in a product (which are usually extremely overpriced anyway), they should not be forced to listen to all of the reasons why their decision not to purchase it is wrong. While, like I said, this salon has the potential to provide a relaxing, revitalizing environment to its customers, the attempts to make commission off of a few bottles of lotion make it nothing more than average, and are a hindrance to the experience.

Product prices are a little expensive. Shaina is extremely helpful. Overall love PBT.

Heather was great! My daughter signed up and told me how clean and nice the Palm Beach tan service was. I signed up the same day! Thank you for great service. I have been tanning off and on since the 80's. This is by far the best tanning experience that I have had.Have a great day!Melissa

Spent more than I would of liked to to have a month with the diamond bed and then they were both full so it was suggested I try one of the other beds, it was so hot and not at all an enjoyable experience after using the nicer bed.

Been tanning at a few different PBT locations over the past six years and have loved my experience

I always love coming to this one! I've never had a bad experience yet. Everyone is so friendly and helpful.

The tanning salon is very clean and offers a lot of options. However, I do not like to have to tan at the same time (an exact 24 hours ). It is not always convenience to go the same time every day. For that reason alone I have thought about going somewhere else.

I love the atmosphere of PBT. I've had a great experience so far.

I love this tanning salon

Always clean, not pushy with buying lotion. Great prices.

I love palm beach. It's can be pricey but it's worth it for the experience and cleanliness.

5 stars for my local salon! To PBT corporate (nothing against my local salon): create more special offers on sunless bed tanning, not just spray tanning offers. THANKS

Very clean - very convenient - every member of the staff is very friendly & helpful

I get tired of having the people at the desk try to sell me something every single time I walk through the door.