May 5th 2022
I walked in inquiring about memberships. I was looking for a new chain and the one that I’m currently using seems very unprofessional. As soon as I walk through the door Hailey was so sweet and helped me check which membership works best for me and she showed me every room and where everything was so that I can feel comfortable and she told me about the process of everything. She also made a recommendation for a certain lotion and it was absolutely amazing on my skin. After being with Hailey for a little bit I did purchase a membership and I’m excited to come back tomorrow. She was very professional everything was very clean and a major step up from the tanning salon that I was using. Could not say any negative thing about Palm Beach Tan, it really was a great experience!
March 5th 2022
Great place. Friendly staff. Very clean.
February 21st 2022
Excellent staff, good service, decent prices
December 22nd 2021
September 8th 2021
Work with you for the best deals for the tan your looking for ☺️
July 5th 2021
The staff was very helpful. I'm new at spray tans so they taught me everything...my spray tan looks great so far!
June 14th 2021
Love how friendly and clean they are.
May 4th 2021
I love all the ladies that work here!! Everyone is kind and polite. They're also very knowledgeable about their products. It's nice to walk in and feel like they're truly happy and that they're also happy to help everytime I have questions (which is often!) I LOVE coming to PBT and I LOVE LOVE LOVE their products!!
August 29th 2020
From top to bottom a quality operation. From what I have experienced the staff goes out of their way in this difficult time to make me feel comfortable to tan since I am new to the whole experience. Was also surprised to see the manger make me feel comfortable and tell me about all their tanning options. Surprised to find out that tanning can be so cheap.
January 14th 2020
Really enjoyed coming to this location as it was always clean, there were lots of tanning bed options and it looked nice. Sometimes I felt the staff were annoyed as I would ask what the bed options were and ask if they could explain it as I know nothing about them. The #2 bed, which was my favourite, didn’t have the option to turn down the air conditioning (maybe it was broken) but I still liked the bed itself. Overall, great place!
October 18th 2019
Clean, no wait and friendly service
September 12th 2019
Nothing but great experiences! They always help me when picking out a lotion, and suggesting tan times!
August 28th 2019
Always very clean facility & ladies in front are so sweet
July 23rd 2019
The staff at the location I go to is always so welcoming and helpful. I enjoy seeing them just as much as I do tanning, which I enjoy a lot.
June 18th 2019
The staff at the location I go to is always pleasant and very helpful.
June 13th 2019
Always quick and professional service.
June 10th 2019
Some of the girls are very nice. Equipment in the Versa spray tan is horrible. Terrible outcome. They need a new one. Bed #2 is horrendous. It does not work properly.Not too happy with my expensive investment and the quality of tan I am getting.
May 12th 2019
Very clean facility & the young ladies are always so polite & kind at the front desk
April 16th 2019
This place continues to get better and better in terms of management and employees. All the girls are very efficient and very friendly. Thank you!
April 12th 2019
Love palm beach tan!!
April 12th 2019
The girls at the front counter always greet you with a smile & the place is always very clean.
April 8th 2019
Sales associate was prompt and efficient
March 31st 2019
Always clean & the girls up front always greet u with a smile
March 26th 2019
very clean, never have to wait, always a good experience!
March 20th 2019
Greeted with a pleasant smile and hello by all 3 sales girls. Very knowledgeable staff made unfreezing my account a breeze! Product knowledge was on point as well as suggested tanning times.
January 25th 2019
Staff is always great!!
January 22nd 2019
Normally this location does a great job. Yesterday was disappointing. I used the best bed and pay a lot for my membership each month. The bed in room 1 where I always go had two problems that I was not informed about prior to using. The fan was barely blowing any air and the water mister was spraying but nothing was coming out. I had already undressed and was covered in lotion so stayed in the bed. Needless to say, I was very hot and uncomfortable. I told the manager and she said she wasn’t aware of the problem prior to letting me use the bed.
December 7th 2018
Please pay these employees whatever they want to keep them. They’re so good and the best y’all have had since Peyton and crew. Efficient smart and friendly. They’re worth a couple more dollars an hour. Also the versa is spraying kinda awkward my right arm is always darker. Thanks!!
December 7th 2018
MOST of the time when I visit this location which is weekly, the floor of the versa is sopping wet. yesterday it was dry and soooo nice. It's actually gross to stand in that liquid as you're not really sure what it is and how many have stood in it and with the footies on it seeps thru and they stick to the bottom then you have to throw them away. So nice to have it dry! Thank you!
June 12th 2018
I did dark spray tan in versa & I hardly have any color. Not impressed
May 28th 2018
Amanda always does a great job and her staff is awesome as well.great team work
April 15th 2018
Unfriendly staff, rooms not properly cleaned and stock. Over EXPENSIVE memberships and products.
April 12th 2018
Love the new manager, the previous was great as well.... It's nice seeing the upper management there often everyone is great
April 2nd 2018
friendly service, very clean
March 19th 2018
Came from church and needed wipes for face—none available —seems small but a big deal. Employee checked and out everywhere
March 12th 2018
Very clean facilities and friendly staff. Some inconsistencies occasional noted- getting sent to a dirty room or being sent to a lower level bed- overall good experience and everything was fixed immediately
March 9th 2018
It was exceptional. The person who helped me was super knowledgeable and friendly.
March 7th 2018
March 3rd 2018
The people are so friendly and keeps everything so clean.
February 27th 2018
friendly service, very clean salon
February 23rd 2018
I wasn't sure what I was going to do when I went in but you associate sold me.
February 22nd 2018
February 13th 2018
Great, friendly and atenentive customer service.
February 3rd 2018
always great love the new manager
January 31st 2018
Very clean, attendants very friendly
January 21st 2018
Sales associate was very friendly. She was able to explain my options quickly and easily so I could pay and spray fast.
January 15th 2018
They always make sure U are taken care of!!
January 14th 2018
The technician reminded me that I could get a free upgrade yesterday and I accepted. I loved the bed and am thinking about upgrading now
January 10th 2018
i love palm beach tan. very nice staff and love the beds
November 8th 2017
Perfect! Friendly and fast girls working up front. Clean
October 30th 2017
October 11th 2017
October 8th 2017
Tried to use my 25.00 gift card I won but they refused to apply it toward anything but product. I just wanted to upgrade my bed for a few visits.
September 28th 2017
Place is always clean and front girls are nice
August 18th 2017
The girl who helped me ROCKED! She was the first associate to actually explain every lotion to me and help me pick one based on my personal preferences. She also gave me a tour of all of the beds, something I hadn't done before. She was so so so sweet. All I know was that she worked at the location on marketplace blvd off exit 14 of ga-400. She was simply filling in the day I visited the PBT on peachtree pkwy.
August 1st 2017
The staff is always friendly and smiling when I come in.
July 15th 2017
I've noticed certain salons do better maintenance than others so am going to start using them instead. Unfortunately it's a farther drive for me so that's why I am not giving you a five star rating. The staff is always great at all locations.
July 10th 2017
Everyone I've dealt with at Palm Beach Tan is terrific. However I do want to say a special shout out to Stephanie she's always so sweet and pleasant and I enjoy seeing her smiling face every time I'm there.
June 29th 2017
I love the friendly service and greetings when I arrive,
June 27th 2017
great staff, alway clean , don't like the new mystic tan machine. With only 2 turns tan is not even. Have switched to versa. Don't like as much as old mystic but better than the new mystic
June 18th 2017
I never have to wait and facility is always clean!
June 18th 2017
Great service, knowledgeable and friendly staff, clean facility and nice beds
June 11th 2017
The versa spray was messed up, sprayed my front only then told me to exit. It started to clean as I stepped out. Stephanie was amazing and reset for me however it was challenging as I had to exit many times to avoid overspray in areas. Woke up today to a very uneven spray. I have the best package that you offer and use it maybe twice a month and feel your equipment should perform better. If it was not for your kind staff especially Stephanie I would find an alternative place.
June 5th 2017
Best place for spray tan!
May 12th 2017
Tanning salon is average. No music is ever on, which I think is strange. Multiple beds have had up to six bulbs out at a time, and haven't been changed since I began in April. My package deal wasn't correctly explained to me so I thought I only had lay-down beds, and a month in someone asked me if I wanted to do stand-up. I didn't even know I could have been using that the whole time.
May 11th 2017
Always pleasant staff, clean beds and very appealing building. The locations are convenient. Only complaint I have is that as a member with unlimited spray tanning..... when the Versa bed in inoperable (which seems to be often) at the location closest to me..... there upcharge for the same darkness in the Mystic. Just my opinion.
May 5th 2017
I really like your tanning salon with one exception - the 24 hour rule. It causes me to miss days just because my schedule changes and so I can't tan in the morning or in the evening the next day, hence I don't meet the 24 hour period. You really need to consider making that change. Tanning once per day is rule enough - we are all adults and can manage our tanning decisions. Please make that change and maybe I will stay a loyal customer! Thank you for listening!
April 30th 2017
I love my local PBT. All of the girls are awesome! Even when there might be a malfunction in one of the beds, the girls handle it very professionally and always aim to please. You have a great staff at my location n Suwannee.
April 27th 2017
Sales personnel were very friendly and informative!I took the winter months "off", and the PBT ladies took time to ensure that my Spring/Summer tanning experience was set up exactly for me to gradually and safely tan!The lotions that I purchased are wonderful! The PBT ladies took time to make sure my 3-pack is what I truly need and not just something to "sell" me.I am looking forward to my tanning bed/spray tan combo regimen for 2017!!
April 23rd 2017
Always good but I wish there were mire promotions for long time customers.
April 23rd 2017
Great and helpful service.
April 16th 2017
Everything was wonderful! Although, the music in the bed shut off half way throughout the session.
April 12th 2017
Christy Is an AMAZING employee. She is always willing to go above and beyond helping every customer. Will never buy products from anyone else.
April 10th 2017
It has been drama free... HOWDY. TAN. GO. Thanks. LI
April 7th 2017
everyone is so nice and helpful!
April 6th 2017
Very pleased with the tanning and the service!
April 3rd 2017
the manager Nicole is always polite and helpfull and does a great job hiring her staff
March 26th 2017
I love going to the Vinnings location! I always get the best customer service and advice to make my tanning experience the best!
March 22nd 2017
Great service just didn't expect to pay that much for lotion! :(
March 7th 2017
From the time I renewed my membership to yesterday when I tanned the service is perfect. Always friendly and willing to help!! Thanks girls!!!
March 6th 2017
Great Experience. the store is clean, the ladies at the desk are very helpful, they know me by name and what bed/time I want.
March 4th 2017
I always enjoy this location wish the music worked but the staff is great..i normally see Kim or Manager Nichole but everyone is nice and greats me by name.
March 1st 2017
Kim is always nice and so is the manager, she does a good job training her crew
February 25th 2017
I love Plam Beach Tan!!! Usually during the winter emotionally I'm a mess. No sun = down in the dumps. Not this year! Lets face it,when you look good,you feel good. The other day my wife looked at me and said,"Dam babe, you're so f**king sexy". That was a good feeling. Thanks Palm Beach Tan for smackin down the sexy with my amazing tan! Also Gina and Megan are the bomb!!!
February 23rd 2017
I love coming to tan here!!!! The workers, in specific Cami and Kim, have been amazing and so nice!!! I would recommend this place to all my friends.
February 23rd 2017
The worker,s in specific Cami and Kim, have been AMAZING and sooooo nice!!!! I love going to tan here!!!
February 16th 2017
December 11th 2016
Staff is great but new mystic tan machine not good. Medium is not media anymore but lighter and no matter how fast you try to get dressed water comes out while it is washing and sprinkles all over your legs after you just got sprayed
November 23rd 2016
I give Palm Beach Tan a five-star rating because of the friendly and helpful environment that it is. I get great advice from the workers and love the new lotion I have for my body and face. It is the best lotion I have had and makes me feel great after using it. I will make sure to stock up before it is gone due to the fact it's only around once every four years.
November 17th 2016
I do not like how some staff really pushy and sometimes make you think things are included but then charge you. I like being able to go in and just tan. If I want something , I will ask. I don't mind being told about specials, but I don't want to feel pressured every time I walk through the door.
November 4th 2016
I walked into one of my tanning sessions and Kim was at my facility.Very pleasant very polite most helpful very Expeditions and getting the end letting me tan and had a smile and have a great day when I left felt very comfortable as if she had been a friend for a long time.
September 28th 2016
Generally speaking I always have a good experience at PBT. I'm a long time customer who appreciates quality equipment and lotion selections.Staff is usually friendly and helpful. It would be nice if PBT would find better ways to incentivize loyal customers, like myself, who are Diamond and above and do not use stay-n-save.
July 12th 2016
Location at State Bridge & Jones Bridge has slowly been going downhill. Experiencing cleanliness issues. Employees have zero enthusiasm and there seems to be a lot of turnover at the front desk. Mystic tan machine is on its last leg. I'm wondering if this store is going to be shut down when the lease comes up for renewal. Looking for somewhere else to tan. I'm a very positive person and rarely give negative feedback but I think it is important for management to know the truth as I own a retail business and need feedback from our customers
July 9th 2016
The friendliest staff! I love it there!
June 28th 2016
I LOVE Brianna at the Cumming location. She is so friendly and very knowledgable. She makes my tanning experience worthwhile! I was sad to hear that Shelly was no longer there. She was a great employee too.
June 20th 2016
Everyone is always very nice and helpful. The booth is always clean.
June 8th 2016
I really enjoy my trips to the salon, the staff is always so friendly especially Gina. I definately intend to continue my membership for foreseeable future
May 27th 2016
On most visits, things go really well. But on those occasions when a bed or a spray tan booth is not working, I think you should offer something like free additives, lotion samples or sticky feet on the next visit to compensate for your customers inconvenience, lost time and fuel expense. As a long time client, I feel that we pay a premium price for tanning and should be treated as a valued customer.
May 14th 2016
The girls there are ALWAYS nice with a smile and greeting
May 8th 2016
After a long day it's nice to be welcomed by a friendly employee :) this location is always clean and smells like a tropical destination.
May 8th 2016
Always nice i go to two different locations but bith have great teams
April 11th 2016
So helpful in choosing products! Super friendly. Awesome experience.
March 31st 2016
I absolutely love this place! That is why I keep coming back! Yall always smile and greet by name to your regulars! Yall are very quick even on busy days!Colette
March 24th 2016
-:¦:-:¦:- FANTASTIC -:¦:- 5 ✰✰✰✰✰ -:¦:- THANK YOU -:¦:-:¦:-:¦:·:*¨¨*:·. ¸¸.*Awesome... Melissa H will go the extra mile *.¸¸.·:*¨¨*:·:¦:
March 2nd 2016
We have used your location for 3 years although never same management always nice staff
March 1st 2016
I love palm beach tan so much
February 1st 2016
The rep helped me select the right bed and the right amount of tan time since hadn't been in several months. Everything was clean, and she was fast and friendly.
January 30th 2016
All of staff are great at the two locations I most frequent! I rotate between this location and the Cumming GA (Market Place Boulevard) as they are closest to home and work. I find that results are better, for whatever reason, at the Cumming facility vs Suwanee Peachtree Parkway. Spray seems more consistent.
January 28th 2016
I love going to Palm Beach Tan it just makes me feel better
January 26th 2016
The physlities and personal are great.
November 8th 2015
Love my mystic tan!!!! Spray tanning is new for me and I love it. PBT has great staff....very knowledgable and friendly.
November 5th 2015
All staff are helpful and friendly