July 13th 2020
My wife loves this place ❤️
June 19th 2020
All of the ladies that work here are so sweet and I appreciate the fact that they know me and greet me as a friend every time I come in. That means a lot to me!
June 9th 2020
Awesome place and friendly and PROFESSIONAL STAFF. Great beds.
March 1st 2020
Mehh...nothing special. I know I was very spoiled at my "home" location in southern Alabama by the ridiculously friendly wonderful staff there but at this location it just seemed to be "meeting expectations" so no real complaints but nothing that shouts out awesome or 5 star.
December 20th 2019
I've been in many tanning salons over the years and this one is very friendly and clean. The staff is knowledgeable and helpful. They genuinely care about their clients and do their best to make each experience personally satisfying Great job all around!
September 4th 2019
The salon is always clean and staff very professional. Always a nice relaxing few minutes. Wish a PBT would be built in Canton as that is where our house is being built. Until that time, coming to Woodstock is a pleasant outing.
August 25th 2019
Always pleasant customer service at the Kennesaw location
August 21st 2019
Everything ia clean and no wait.
August 19th 2019
Love comeing everyone is nice
August 16th 2019
Great, fun, efficient staff. Clean, nice beds.
August 14th 2019
Facility is extremely clean and staff is informative and very friendly.
August 7th 2019
Love the salon. Manager at Woodstock ga location ( mark Anthony) I think. He is so helpful very knowledgeable about the beds , lotions and the spray tans.
July 25th 2019
Manager at Eagle Drive location in Woodstock is great.
July 22nd 2019
Always polite and helpful when I go in.
July 21st 2019
Your team is great.
July 13th 2019
I am very pleased with PBT. The employees are friendly and helpful. Cleanliness is important to me and the facility is always in tip-top shape. I am also very pleased with the tanning results which after all is why we go there.
July 11th 2019
I have been unable to sign up for mypbt. I have emailed several times and finally got a message from a person who never helped me or returned my call. The people at the salon are unable to help so I’m pretty frustrated with the lack of follow through from corporate or whatever.
July 11th 2019
I had a severe injury and was out for several months. As soon as I finally returned to the tanning bed I was immediately remembered, I didn’t even have to tell them my name! They’re always so sweet and happy! The store is very lucky to have Taylor, she is so personable with the customers and it brightens my day when I walk in seeing her! It’s always clean and friendly.
July 11th 2019
Great, friendly staff; always clean.
July 1st 2019
Great place to tan. The employees are awesome they are all very friendly and they are fast at getting people in and out. Store is very clean.
June 27th 2019
I’mVery frustrated at not being able to access MyPBT. I’ve emailed and received one call back but she never returned my call. She said the system was down, etc but I still can’t access it. Not good business practice!
June 19th 2019
Very nice don't have to wait long
June 16th 2019
Towne Lake Team is great.
June 13th 2019
The girl who checks me in is wonderful! Always pleasant! The beds are great and the hours are too!
June 7th 2019
I am paying more than the deals that are being offered to people I have brought in with me to join. There are usually items missing each time. For example, not goggles, no lotion, or no nose plug. It is frustrating when you are paying a lot of money to not have a consistent experience.
May 15th 2019
I’m always very impressed with the service received when I enter the Townlake location. I appreciate how clean the facility is as well. Only one suggestion: when a new member signs up it would be nice if the staff would demonstrate how each bed operates.
May 13th 2019
It’s good but there’s always a line for the spray tan booths. I pay a lot for a membership and i just get the one with smallest wait time and it’s usually the versa. I prefer mystic. Mystic was a very long wait last time. Please add more.
May 11th 2019
On this past Thursday I used my tan dollars reward to experience a spray tan...I was a bit apprehensive but Taylor put me at ease with her knowledge , understanding ,and kindness thereby making the experience exceptional ! I am a bed tanner usually ...exclusively (for over 5 1/2 years)but am now convinced spray tanning is an addition to my routine I would like to make....Thank you Taylor!Darcy M.
May 8th 2019
Everyone is always so friendly! I love my towne lake location.
May 6th 2019
I like the red/blue light beds- makes me feel better about tanning. The staff is friendly and knowledgeable about products and advice--on the same note, it is clear they are under "pressure" to meet a goal and ALWAYS push to spend THE most money**which I find VERY frustrating. The other note I want to add is, there are a few staff members who talk really fast. Especially when explaining something that may take some time. Overall, the salon is nice. The beds are clean, and the temperature is always comfortable. The staff is kind, always busy, never on their phones, or chit-chatting with one another-professional.
May 5th 2019
Taylor was working alone by herself a couple of weeks ago. The place was packed, she never complained, or got flustered, she helped everyone with a smile. She is awesome. Pls let her Management know!!!
May 5th 2019
Palm Beach in Kennesaw is awesome!! Sachi is friendliest and most honest and caring employee I have come across at Palm Beach Tanning. I used to go to Woodstock and I switch to Kennesaw because Woodstock is not as clean or as friendly as Kennesaw is.
May 3rd 2019
I pay $124/month and was surprised to find out yesterday that in order to use the Mystic spray tan booth and get the color I desired I had to pay an extra $5 for each of the colors. I also had to pay extra for the sticky feet, which are absolutely necessary.The spray tan was not even on hands and feet. I did exfoliate beforehand and followed all instructions. It would be nice to have an all-inclusive experience for those of us who are paying that much each month.
April 28th 2019
Always friendly staff when u go in...
April 26th 2019
I have to say Kennesaw is the best! You feel so welcome and the staff is so friendly. I switch from Woodstock to Kennesaw because of how you are treated. And the cleanliness of Kennesaw is great! Way to go Kennesaw staff!
April 14th 2019
When you offer a sale you shouldn’t try to make people feel guilty for taking advantage of it . Doing level 1 is a financial decision I made because of medical bills from breast cancer . I was trying to make myself feel better after a year long fight.
April 11th 2019
The staff is extremely nice and accommodating. The facilities are always very clean.
April 10th 2019
Seems to be a ton of turnover. Bed 2 always has issues, this time the canister was low. Lots of people waiting. Maybe this is a training store? Marc Anthony always working hard and friendly, wish the ladies would not use “Girl” so much. Hey Gir! Ok girl! I know it’s a young hip place but I think Ma’am or Sir are always more appropriate. Despite this, it’s a good shop with friendly staff
April 9th 2019
The staff is GREAT!
April 4th 2019
Everyone is always so helpful and nice. It makes tanning so much better :)
April 4th 2019
Always professional and knowledgeable with skin care
April 2nd 2019
Great young man art the counter. I think he is the manger, if not he should be.
March 31st 2019
I am disappointed about a few things. First- it’s quite misleading that I have a membership that should cover 1 spray tan per month... but I end up being up charged every time I go in... second- because we only go once a month, we are clearly not considered “regulars” and are blantanly treated differently than those customers. I work in customer service- and every single customer matters- not just the ones that come several time a month. This store needs trained up in this area.
March 25th 2019
I got my daughter a membership, she is 17 and never laid in the tanning bed. The second time she had a reaction and broke out. I went to cancel the membership but the girls at the desk helped find out WHY she had the reaction and they were right. She was allergic to the cleaning solution so now they always clean it a second time with plain water and no reaction. We were able to keep the membership. They were very sweet and concerned about my daughter. Thank you for such good caring service.
March 22nd 2019
I am always greeted by name and made to feel welcome and appreciated. I also was offered a great deal to upgrade and without any high pressure, it made total sense to upgrade my membership. Marc-Anthony and Kaylee are both AWESOME!!!
March 20th 2019
Recently I went in to reactive my membership and presented the $ 25 gift card coupon you sent me and was told I could only use it on product but the coupon does not say that. I was very embarrassed by the Managers approach when I said but it does not say that ! Anyway !
March 14th 2019
Went back for the first time in many months . Never did suspend my membership....so good bit of money made on your part with no effort. I purchased a very expensive lotion all good. Had to wait for the bed I was to go in. There wer 3 /4 girls working but had to wait till someone noticed the bed I was to go in had been empty for 7 minutes . The gal that waited on me was back and forth on her phone not sure but maybe calling someone in. To work. Then checked in a customer she knew, came around to the front of the desk to show her something on her phone and could have seen the open door of the bed I was to go in but didn't. Finally she noticed and cleansed the bed. I like my new lotion and will be back. But a little moe attention and less chatty chatty would expedite more turnaround which equals more $ for you.
March 8th 2019
Love itJust wish the products were not so expensive
March 5th 2019
Awesome salon and people.
March 3rd 2019
i just started going but the staff are very friendly and give great thought into detail to make you feel very comfortable.
March 2nd 2019
I always unfreeze my membership in February because you get a free 1 month upgrade....however this February I went in only to find that there was no free month upgrade. This was very disappointing especially since I am a long time customer
February 26th 2019
The ladies are always so sweet and cheerful and very helpful and knowledgeable about both the beds and the lotions.
February 21st 2019
I am happy with the first level bed, and pricing. I am on a budget to get a good glow before an upcoming trip and it has worked vey well with my skin. I have been a member on and off with Palm Beach for nearly 10 years and it seems this time the staff have all been extremely pushy with unselling packages, and lotion. I can understand on your end this is great as i'm sure they are trained to do this. But if you want my honest feed back, it makes me cringe as soon as a walk in the door because i know that once again they are going to try to sell me an extra $100 worth of stuff EVERY SINGLE DAY. It just comes off very pushy.
February 20th 2019
Staff is great and informative. Would like to see the outside logo lit up at night.
February 20th 2019
Staff is always friendly and informative
February 19th 2019
Front desk clerks are so nice and helpful.
February 11th 2019
Thank you Emily!! I called to request amount for my daughter for a one time tan. Spoke to Emily and her enthusiasm and straight talk was wonderful!! Myself and daughter went up to the location and in person Emily was so amazing that my daughter unfrozen her account and I ended up buying a tanning lotion as well!! Marxc Anthony and his team are great. The facility is always very clean and the tanning beds are beautiful. Thank you!!
February 9th 2019
The girls on the front desk are really helpful, knowledgeable and accommodating!!! Great attitudes!
February 8th 2019
I’m rating my experience 4 out of 5 stars because the facility is very clean and the beds tan me very well. However, the front desk staff is extremely pushy on upgrades, and lotion. It’s honestly very annoying and makes me tense up as soon as I walk in the door. I always have my lotion in my hands to avoid the conversation and they still start trying to sell me other lotions or product. My girlfriend (bless her heart) brings an empty bottle in to also try and avoid them pushing her to buy product. I am extremely aggravated at this.
February 2nd 2019
Brian at the Buckhead location is awesome as well as his girls
January 24th 2019
The Woodstock facility is always very clean, and staff is always so kind! I have been coming here for like 3 years and have never had a bad experience.
January 20th 2019
I love the assistant manager, she and Ann are my favorites. Marc Anthony is awesome too, just don’t see him as much these days
December 29th 2018
Amazing! The manager at the townlake location. I have forgotten his name. But he is great! Always helpful, smile and personable! Really the whole staff is great. He has done incredible job of building a team that is client focused and knows the product.
December 27th 2018
The employees are very knowledgeable about the products, tanning beds and spray tans.
December 27th 2018
service was EXCEPTIONAL - color not so good.
December 20th 2018
Great place to tan! Everyone is friendly and knowledgeable about the products. Thank you!!
December 20th 2018
Bayleigh the assistant manager and Ann were so helpful on my most recent visit!
December 9th 2018
They always provide outstanding customer service in a very clean store at this location!Kendall is the best!
December 7th 2018
Staff are exceptionally friendly very knowledgeable courteous always smiling a pleasure to belong as a member
December 5th 2018
Outstanding the staff are very friendly courteous and pleasant they greet everyone and present a very good environment Bailey Francesca and Khloe are good representatives
December 5th 2018
Baylee is always knowledgeable and helpful when referring new products!
October 21st 2018
Always good staff very friendly courteous and pleasant always a good experience
July 13th 2018
Great job to all!
July 2nd 2018
Everyone is helpful and nice, abd I love getting spray tanned!
June 17th 2018
Bailey and Jamie were very friendly courteous I have been going there nine years and will continue until I die the beds are great
May 17th 2018
Staff very friendly courteous and knowledgeable
April 26th 2018
I have been a member for several years. Now you run a special on spray tans and the place is so packed I can't get in without an hour wait. I am thinking of dropping my membership. I pay almost $100 mo and can't get in for services. Long time members should have seniority over those just dropping in for the special.
April 24th 2018
helpful staff...great beds
April 23rd 2018
April 19th 2018
The girl at the desk was awesome and super friendly and very knowledgeable. However, she needed help. There were too many people coming in to tan and not enough help to service everyone efficiently.
April 16th 2018
Lizzy was awesome and very informative. She was helpful and showed excellent customer service!! She was a pleasure to work with... ;-)
April 14th 2018
Your store has changed staff. There use to be 2 staff members in the morning now there is only 1. Customers are always waiting. Staff member can either check in customer or clean rooms. This store really screwed up. I have been a member for 2 years. DO Something!!!!!!!
April 12th 2018
The salon is always exceptionally clean which makes it a pleasant place to go. The staff is always smiling and always greet you coming and going.
April 12th 2018
All Employees Were Very Helpful and Courteous.
March 30th 2018
I visited yesterday.....much to my disappointment the personnel had been changed at my Towne Lake location in Woodstock Ga. From the manager down to all employees as I could tell. Why must you do this??We like LAUREN,as manager! And, the other girls too! I know Marc Anthony , hes a good person too ...but he is not LAUREN.He wears way too much makeup for a MAN? I think your male clientel will be repelled by this in Woodstock. No offense but he is better suited for Buckhead or Midtown. I would think he too is out of his comfort zone. Please bring Lauren and her outstanding crew back.They are missed terribly!Thanks for listening...A very concerned client I am!Darcy M
March 26th 2018
Store 005 is a great and fun environment. I love the ladies there they are so helpful and kind!
March 15th 2018
The entire staff are always friendly, courteous and helpful. They always ask about how customers are doing on lotions. I wouldn't go anywhere else.
March 12th 2018
Everyone is so pleasant and is always smiling. The salon is always spotless as well as the beds. I enjoy going there to tan because the atmosphere is great.
March 11th 2018
The customer service was so great and they gave me such great advice on what to do!
March 9th 2018
Staff Is Great. Beds Are always clean. I have never had to wait quizzed staff from my previous experience from working at windward Solar Dimensions.
March 8th 2018
The associate was very knowledgeable and of great assistance. She helped me pick the right lotion.
March 8th 2018
I have tanned at other salons previously but Kasey was very helpful when I walked in the door. She gave me a tour and explained the different levels of beds for both what they offer and the pricing structure. I told her what my desired outcomes were and why I was coming to tan and she set me up with the right plan to meet my needs. I honestly feel like my out the door price the first visit (start up, first month and product) was a little high priced. I don't mind paying a little higher price for service and for achieving the right outcomes so hopefully this continues as I was very impressed with my first visit.
February 26th 2018
Place is so clean. Beds are great! Staff is awesome.
February 19th 2018
It is fantastic. Everyone there is such a big help. Especially Rayne. I enjoy it everytime I go.
February 12th 2018
Very clean environment. The team was very informative. I came from Solar Dimensions and this was my first visit to any of your locations. They gave me a tour and walked me through each membership type. I had 3 spray tans that rolled over as well. They did a great job explaining the difference in your choices and recommended what would be good for me.
February 1st 2018
Very pleasant, clean environment with kind employees.
January 31st 2018
Excellent but having to wait exactly 24 Hours before I return is inconvenient. My schedule does not always accommodate the 24 hr rule. Once a day seems efficient but having to wait is not.
January 26th 2018
outstanding as alwayst
January 17th 2018
Always police, clean and on time
January 17th 2018
Very nice clean establishment also the beds are good and staff is real nice
January 14th 2018
Staff is friendly and knowledgeable. This store is always clean and has a variety of products at different price points.
January 1st 2018
I visited the Acworth location. Bed 15 has not worked properly for the last two months. The A/C will not work nor does the mister.
December 23rd 2017
It’s nice to come into a business and they know you by name, the bed you like, the products you use.
December 14th 2017
December 1st 2017
I enjoy the staff they are very friendly and helpful. However your beds however need help. There has been 1 bed that has been down for 3 months. Another bed has 6 bulbs out. And the other 2 beds need new bulbs. Since the other 2 rooms are down. GET Them fixed.
November 30th 2017
Every time I come in the employees are always very nice and very helpful.
November 16th 2017
Whether it be Towne Lake or Kennesaw the staff are friendly, courteous always helpful
October 26th 2017
They are awesome always remember my name and Rayne is super hot
October 25th 2017
Lauren Rayne Paton Cassie Sidney are amazing staff love them all
October 20th 2017
I absolutely love PBT, expect when I have surprises. This will be the 2nd surprise that has made me unhappy. I went to tan last week and knew I had $20 left of the $50 rewards that was placed on my account after being with PBT for 18 month. Unbeknownst to me, the $20 had expired. Not one time when I was utilizing the reward money on my account was I told that it had an expiration date. This is the exact same thing that had happened when I purchased spray tans in the past, no one told me that they expired. Bring an avid tanner & being a committed member, I expect that if I purchase something or gain a reward, it should be on my account with NO expiration date. This is how it was with my last salon in FL whom I was with for over 10 yrs. I asked the young lady that assisted me to have the manager contact me about this. She stated she would leave a note. Not sure if she did, but I never received a call. And due to my schedule, I haven't had time to tan since my last visit.
October 12th 2017
Your staff is wonderful and knowledgeable. How ever you need get tech out to fix your beds. You need to get your manager help. There are beds that need new bulbs. I have been a member for over a year. I tan 5 days a week. I only tan on the lower beds. At one time there was 3 of the lower beds weren't working. One of the beds has a fan that goes on and off this has been going on for months. Timers not working. This is a very busy store. Help your staff. Thank you kathy sievert
October 12th 2017
All of the ladies are always nice!
September 16th 2017
Friendly staff, no waiting.
September 14th 2017
Rayne was on duty she is pleasant. knowledgeable and has a pleasing personality. A credit to the organization.
August 29th 2017
The staff at the woodstock location are awesome!
August 24th 2017
Very helpful and took the time to explain all of the packages and the different types of beds. The girl that helped me was very helpful.
August 11th 2017
Knowledgeable and friendly staff
August 8th 2017
Employees know my name and always greet me with a smile.
August 6th 2017
Lauren &?staff are excellent
August 1st 2017
Love the salon. All of the employees are extremely nice and have always answered my questions right away. Very knowledgeable about equipment and products.
July 31st 2017
Everyone was very nice and very professional
July 23rd 2017
I am loving my tanning experience. The salon is always clean and Im able to tan with almost no wait. The staff is always friendly and helpful.
July 17th 2017
Everyone there is super friendly and knowledgeable. I always have a positive experience when I go to tan.
July 15th 2017
Always a great time
July 3rd 2017
Always friendly and smiling people up front . Nice and clean .
June 24th 2017
The last time I went to tan, everything seemed to be working, all item in the room that are needed for Versa were there, and the Versa worked. The two times before that it did no work correctly. I guess I was the first one to notice? Sometimes the lotion bottle is empty and I have to scrape a little out, sometimes out of wipes in the room, after leaving the room, sometimes out of water. I was happy when everything was there and worked last visit, Saturday.
June 20th 2017
Always clean always amazing! The girls sometimes don't have the best attitudes but I have noticed a huge difference m. I feel like the tanning beds are way to expensive
May 31st 2017
The staff at PBT Towne Lake is always accommodating, friendly, knowledgeable and willing to answer any questions I have. They are highly responsive and very pleasant. The facilities are always clean. When very busy, they always offer specific time expectations and alternative beds. I am very happy with PBT, the services, and the staff.
May 23rd 2017
Everyone is very nice the facilitiy is kept clean I have not experienced anything negative.
May 18th 2017
I always have a great experience. Staff is always friendly and helpful!
May 14th 2017
Staff very friendly, always nice and clean.
May 11th 2017
The girl who helped me was awesome.
May 6th 2017
The manager Lauren is great, and very hospitable! Rooms are always clean, no noisiness irrespective of the tanning beds and a speaker playing music. Love going to this store, key word--this!
May 2nd 2017
Thank you Lauren at the Towne Lake location. She gave me a tour, took her time to explain all the membership packages, very knowledgeable on the products. Very professional and friendly. She made me feel very comfortable since it's been 20 years since I went to a tanning salon!! Love her and Thank you!!
April 28th 2017
The ladies are so friendly. They have me pulled up on the screen when I come in. They tell me which beds have new bulbs. It has been great
April 26th 2017
I love going there. Staff is always nice
April 24th 2017
April 24th 2017
Customer service excellent customer service
April 18th 2017
Would have been great but your 24 hour policy is ridiculous. Sometimes I get off work a little late and if I go tan I can't tan the next day at my regular time of leaving work. So I either have to sit and wait which no one wants to day after work. Or I don't tan until the next day which is totally unfair because I am paying for a month not just for the days I tan. I'm rethinking my membership at this time!!!
April 18th 2017
I always have a good experience at PBT. Even when they are super busy, the staff is always friendly and cordial.
April 17th 2017
Why the salon in townlake never has single boost sunkist for mystic. it has been many months after they have ran out, and the manager is not ordering anymore,it is a lousy way to try to sell upgrades by not having the free product your membership sold me on having the best so I get free single boost, and if your always out I would have to buy the triple. thats pretty cheap.!.
April 13th 2017
The staff is very friendly and knowledgeable about the products.
April 12th 2017
Simply the best in my opinion the staff is always professional and they seem to enjoy their positions because they always have a smile and are courteous to all the customers. Great job to the entire staff and management at the Palm Beach Tan, Woodstock, Towne Lake area on Eagle Drive
April 12th 2017
Great service and staff
April 12th 2017
Everyone there is so nice , all the beds I have used are always clean and ready for use.
March 31st 2017
March 31st 2017
Great salon horrible customer service! The girls are rude. Never smiling or inviting they almost seem annoyed that you are there. Love the beds just wish the staff was able to show you around and answer diff questions without seeming annoyed. I came in originally for the "24.99" tanning and was told I couldn't purchase that because it would not tan me at all?
March 26th 2017
A friendly knowledgeable staff that is very helpful. The salon is always clean and tidy!
March 25th 2017
I love PBT ! The staff is always curious and helpful and kind.
March 21st 2017
Very nice staff.pretty atmosphere!! Nice products and beds.
March 12th 2017
Love it!!! Every one is so helpful and nice.
March 10th 2017
I have been tanning at the Towne Lake store for 3.5 years. My experience overall has been very positive. I would like to recognize store manager Lauren as an exceptional employee. Her girls/guys are well prepared to offer excellent customer service! I would also like to point out that employee, Peyton Card goes the extra mile to make you very comfortable , with that VIP type of service! She is also very knowledgeable of your products and what will work best for each individual...I hope YOU will take the time to let these ladies know that they are truly appreciated by me and many of your other customers!!
March 9th 2017
I have always loved palm beach Tan up until the last 6 months or so. I spray tan and have always loved your mystic tan. I like versa too, but mystic is my favorite. I generally purchase packages and repurchase packages when they get used up. I've been a member for quite awhile. Lately (the last 10 tans or so) I've noticed that the dark barely shows on me anymore. Its so weird because it used to show very well. the time before last, I purchased an expensive bronzer additive to put in it and it still barely showed up. Its also been fading completely in about 2 days where i used to get a good 4-7 days. Yesterday I tanned again and added the %7 extender pack hoping it would improve the tan. When I was in the booth I realized the bottle of the solutions were barely going down. I was still getting sprayed but looking at the bottle, not much solution was coming out. I had not really payed attention to this before but now it makes me think that the last several times i have tanned this has been happening. When my spray was done, there was over half of the solution left...along with the $7 extender I bought. I was not happy and now feel like this has been happening for awhile. My tan is barely visible today and faded a lot with just my shower this morning. I am not happy about this and feel like I have wasted a lot of money. Palm beach is very convenient for me, but Solar Dimensions has more to offer me and it might be worth the extra driving. Not only do their tans last a full week but they also come out a deep bronze color. The deals are better as well. Last time I paid $200 in full for 20 spray tans. I really don't want to leave Palm beach but I don't feel like the level of upkeep is being done to keep the beds working properly. Let me know if you have any questions
March 9th 2017
Everyone is very pleasant and has let me know which beds are good.
March 4th 2017
Love my spray tan;)
February 28th 2017
So much better than my last experience. The girl at the counter was helpful and very sweet. About a year ago the staff was awful and they screwed me over multiple times with regards to money. So I stopped going, glad to be back and glad to see new staff.
February 19th 2017
Very kind me helpful. They take the time to throughly answer questions to best serve my needs. They didn't just mention the sale goal deal it's comfortable.
February 7th 2017
Super helpful staff.
January 28th 2017
January 20th 2017
Clean and professional environment. Staff is always friendly.
January 18th 2017
The girl that helped me was very patient and informative. She answered all my questions and had a smile the whole time.
January 6th 2017
Very good with the information they give me with the questions I ask.
January 5th 2017
December 10th 2016
December 2nd 2016
All staff are friendly courteous and know their products would not consider anyplace else
November 29th 2016
love the beds, staff, and the salon! Everyone is always very helpful, and knowledgeable. the salon is always so neat and clean!!
November 17th 2016
November 6th 2016
Great service from everybody there.
October 29th 2016
Well , I am at 3 years of tanning at the Woodstock, GA. location and I can safely say I have seen them come and go, managers, assistant managers, new hires, a few trainees who make it a couple of months....etc etc ,you get the idea.But, manager Lauren has really made a difference at this store. She works tirelessly to keep that location a cut above what it has been. And, from my view it is working! She is the consummate professional in every task she takes on!Please reward her and make sure she feels appreciated. As I told her if she goes, I go. She's that good!Most Sincerely,Darcy McMillenPs. Brittany who is currently on maternity leave is also exceptional. Please realize this and welcome her back from leave.
October 29th 2016
Girls are great! Always super kind and helpful when I need advice.
October 29th 2016
Much improved since last time I tanned there over a year ago. The assistant manager, she is great and remembered me and my preferences even after a year. Kathy is also nice and helpful. The beds I wanted to use at gold level were working. However, some of the bulbs on the higher level beds are out which is a problem for people wanting to upgrade.
October 5th 2016
Palm Beach Tanning is the best tanning salon I have ever been too. The salon techs really seem to help you pick out the best product and bed that suits your skin needs. I would highly recommend them to all my friends and co-workers.
September 21st 2016
The beds are very good. The spray tan was disappointing. Didnt really notice any difcerence. Staff is friendly but very often outside smoking and on the phone. I pay 89.00 per month. Not sure its worth it.
September 4th 2016
The entire staff are friendly courteous and knowledgeable they are patient with customers who look for trouble especially David I hope they are given the praise they deserve
August 28th 2016
I went in and found out the Versa was "out" of clear, I had to use bronzer. I was surprised how great it looked so fast, it 10 hours later I showered and lots of the tan was gone, especially on my legs. I am not sure how the salon always runs out of things? Wipes? Waters? Clear? I guess it's hard to keep up with the inventory! Thanks, Susan
August 21st 2016
Staff is great. Love the salon. Very upset about the change in hours. One of the reasons I joined your salon was for the early opening. Seven am was great. Nine am not so great. I would have scored you 5 stars if not for the hour change.
August 16th 2016
Salon is very up to date and clean which is always my priority.Associates were very friendly and courteous. I look forward to the tanning experience with your establishment.That being said, I have run 23 tanning salons at one time in my past and I am totally inconvenienced with the 24 hour lock policy. This may be the only reason I can't renew. Very hectic schedule and unpredictable as well. I am a Realtor so I work a lot. Also, I think the bottled water thing for Diamond members should be for all members. It's like saying "you do not spend enough money with us to get a .25 bottle of water". Otherwise, perfect as can be. Thank you and have a Blessed Week.
August 4th 2016
Staff very friendly a pleasure to go in to the place
July 21st 2016
Would like to point out that the employees at the Eagle Drive, Palm Beach Tan in Woodstock, Ga do a great job keeping the beds cleaned and ready to go. Almost every time I visit I get checked in and go back to tan immediately. I would also like to point out how clean overall this Palm Beach Tan is on the inside and outside. They do an outstanding job. Keep Up The Great Work And Someone With Authority Over This Branch Should Pay Them A Complement
July 3rd 2016
I would give you 5 stars if you would offer wifi and get higher level stand-up beds.
July 2nd 2016
The staff are very friendly consisting of Lorin Brittany and Kacey very knowledgeable always making suggestions on how person can increase their tan a pleasure to walk into the store I ran six days a week
July 2nd 2016
Awesome staff .great beds. The only suggestion is you have robes to transfer from beds to spray
June 22nd 2016
I absolutely love my girls at TLP palm beach tan!!!! Lauren and the other staff members are always helping me with product suggestions.
June 19th 2016
Great customer service! The beds are very clean and the bulbs are replaced regularly!
June 15th 2016
I go to the one in woodstock.. today I got in the tanning bed like normal. Took the little plastic headrest out bc I never use it but today when I got out of the bed Ito hadn't been cleaned. There was still lotion on it. Just made me feel nasty... I didn't say anything to the front desk person i didn't see her when I was leaving.
June 8th 2016
Good hot beds, friendly staff, good prices, love this place
May 31st 2016
It seems like something is usually wrong, part of the Versa doesn't work, out of drinking water, no lotion in the large bottle to put on your feet and hands, out of wipes, new person forgets to add moisturizer for my tan, something is usually wrong, however....there has not been an issue in at least a month.
May 27th 2016
Things at Palm Beach Tan have never been better and I think "NO I HOPE AND PRAY TO GOD" that it stays that way after the long and painful agonizing experience I Had with you all. But that's in the past. I think things will be good for me at Palm Beach Tan as long as I am a member. The reason is everyone or I should say every time I tan the professional people who greet me no my name and the bad bad experience I had and they seem determined to never let that happen again. What ever you all did you did that it well. Great job admitting their was a problem and letting all your staff aware of it and then had a plan to fix it and lastly execute it to perfection.Thank you Palm Beach Tan and your entire staff in Wwoodstock, Ga Eagle Drive location.Sincerely David Meyer
May 24th 2016
Excellent service!Very nice and kind lady's
May 23rd 2016
The tan just started,but seems to be doing fine.
May 23rd 2016
The young lady was very helpful. and educated us on everything. Was a very pleasant experience. The company should be proud they have her on there staff.
May 8th 2016
The ladies who are working now when I usually go make it a point to try to remember me and my preferences.
May 4th 2016
Busy but took good care of me. I do get tired of always being asked to buy expensive lotion at all of the Palm Beach Tans I go to.
April 30th 2016
Staff very knowledgeable extremely friendly will make suggestions as they see your tan getting darker
April 29th 2016
Prices are good, place is beautiful....staff knows what the hell they are talking about....Stephanie signed me up and is a definite asset to the woodstock location.
April 21st 2016
I have to say this is by far the best tanning salon in the Woodstock/Canton area! EVERY staff member is ALWAYS courteous, knowledgeable, and professional. The atmosphere is clean, friendly and I always feel welcomed.
April 20th 2016
5 stars if you get wi-fi!
April 13th 2016
Would like more spray tan specials.
April 12th 2016
When I arrived at PBT on Sunday there was one person checking in. Kelli was so friendly, and conscientious of not only my experience but also the client before me. Soon after I arrived another new client arrived, followed by multiple check ins and not once did Kelli stop smiling or get flustered. She is awesome! I am certain that I would have left and either gone elsewhere or just not tanned at all if it were not for how she handled the crowd. Way to go Kelli!
April 7th 2016
Always friendly and smiling staff.
March 30th 2016
Staff are very knowledgeable friendly and a pleasure to be acquainted with them I tan six days a week and see all of them
March 30th 2016
I feel welcomed every time I come to palm beach tan. Never have to wait long and it's always clean.
March 25th 2016
I love palm beach tan and the whole staff!
March 18th 2016
Kelli A. and Courtney B. at the Woodstock, GA location are amazing!!! After much research on many tanning salons, I decided to go with PBT. Kelli A. assisted me with my membership and both ladies were outstanding. Their customer service skills exceeded my expectations.
March 15th 2016
The cutomer service is great, timely, and helpful. The beds are always clean. The results are excellent.
March 11th 2016
5 Star tanning salon in every aspect. Example; great tanning beds, cleanliness, associate professionalism, relationship building atmosphere, great location need I say more. Best place to tan in my opinion. I would encourage anyone who is using another tanning salon to try Palm Beach Tan you won't be disappointed and I'm 100% sure you will become a member and that goes for anyone new to tanning as well.
March 9th 2016
Friendly staff and clean place
March 3rd 2016
The service is amazing and everyone is always friendly and helpful. Love my mystic spray tans!! Also, it's super clean and organized at PBT.
March 2nd 2016
I always have an amazing experience @ Palm beach tan Woodstock!
February 27th 2016
The staff is friendly knowledgeable and courteous they remember names and what beds the regulars use
February 19th 2016
Love this salon
February 17th 2016
Have been attending this salon location(Woodstock) nearly 2 1/2 years now snd have never been disappointed in service , products ir people. Most recently Mgr Bradley H. left for a move to Fla. and Lauren has come to take his place. I love both of these people! Mostly becsuse they know the process(tanning) and the products exceptionally well. I am a satisfied customer. You could use a 100 more like these two!!Darcy M.
February 17th 2016
The attendant didn't start the bed and I couldn't get her attention from the back of the salon so had to get re-dressed to find her. Someone was walking around with a rather large lizard, which was kind of creepy. Not the usual professionalism I am accustomed to.
February 13th 2016
I have had the best service and experience! Everyone seems to be very fun and energetic which is exactly what I love about PBT (other than the way I look). All of the tanning beds are good quality and they are very clean. PBT was the first place I have ever gone tanning and they explained everything in detail to make sure I had the best experience possible.
February 1st 2016
I love going to Palm Beach Tan, Woodstock, because I love the beds and the staff. They always take the time to explain any new products to me as well as the best combination of products for my particular way of tanning. They are always very friendly and make you feel at home. My only wish is that they would get the Level 4 Stand Up Bed that the store on Chastain has, that would be awesome!
January 26th 2016
The staff are knowledgable friendly and fun to talk too Bradley Marc Hannah Courtney and Mercedes are great
November 8th 2015
I have been a member for quite a few years. I use only the Versa and tan at Woodstockm Ga. location. Bradley is a great manager! But the past year I have noticed that something is usually wrong. Out of supplies, out of water, the moisturizer part of the Versa is not working, etc. The recent problem is the heater has not worked in there for at least 2 weeks. I guess things are getting older now. I think for $83.95 per month everything should be in tip top quality. I have had to leave after driving 15 minutes to get there and then not be able to tan. Also, things are always clean and supplies are put out when Bradley is there working. When he is not, I have to ask for hair covers, or the bottle of white lotion is almost empty and won't come out, etc. Thanks, Susan Brown
November 8th 2015
Beds are clean and the staff is good.But the beds audio systems are not working on the diamond level beds.Even the brand new bed they just got
November 7th 2015
Everyone is so friendly and the facility is clean and pleasant. But I do wish the hard sell of the lotions would stop. Your lotions are horribly overpriced and I am not likely to ever buy any.
November 6th 2015
Personnel are friendly, and efficient. But, I feel the company is not maintaining the equipment, as the heater DOES NOT WORK IN VERSA, and the heater spray is COLD in the mistic machine.
November 6th 2015
The staff is friendly knowledgeable very courteous I enjoy my daily tanning sessions