August 17th 2019
The staff at the Meridian, ID location (inside Axiom) are the best. Far better than the location on Broadway. Also, the salon in Meridian is cleaner.
August 5th 2019
Friendly staff, clean beds
July 28th 2019
Great session - I had not been in for awhile and the staff quickly pulled my records and set up the spray tan just like always - really felt welcomed. Thanks
July 27th 2019
I recently went in to the Meridian location. Nicole helped me and she has been one of the kindest staff members I have encountered. She was FAR friendlier than the staff at the Broadway location. Also, the Meridian location is much cleaner than the Broadway location. The last time I was at the Broadway location, they assumed how long I wanted to tan and were wrong AND the bed was disgusting and not clean. I don’t think I’ll be going back to the Broadway location any time soon unless they clean up and teach the staff some better customer service skills.
July 25th 2019
Great customer service. terrific tanning beds!!
July 21st 2019
Lately there’s been a girl named Kandice working at the overland Meridian location I go to . I love when she works because she actually remembers my name and I don’t have to spell my really long last name over and over again. I’ve been going to PBT since 2005 on and off . Before I move to Idaho three years ago the girls where are used to live always remembered my name and it made it so nice that when I walked in there to say hi Denise . It really makes a difference . So after three years of going to your locations in Idaho Kandice is the only one who’s ever actually remembered my name and greets me with my name when I come in it just makes me feel a little special . She’s extremely sweet very professional and is always telling me about new products . If she’s not a manager she should be she really has so much potential . If I was her manager I would definitely be proud of her
July 11th 2019
The salon was clean, the bed was clean and the staff is always friendly.
July 11th 2019
June 26th 2019
The salons are clean and the staff is friendly. I enjoy my experience.
June 18th 2019
Love the girls at the desk here.
May 5th 2019
The people are so nice and genuine. They always seem happy to see you. So even though one of the tanning beds is a little older than the rest, I still would recommend this place.
April 24th 2019
The level 3 beds a/c temperature button is not functional- it’s set at setting number 1 and can’t be adjusted. It’s really hot in the bed because of this. I have told the girls at the front at least 7 times and still it is not fixed. Summer is coming and those bed will be unbearable if this is not fixed!I have gone to other locations with the same bed and the a/c is adjustable there.... Meridian location is broken. I just don’t understand why no one will fix them???
April 23rd 2019
It was a pleasure coming in today. Robin was very nice, great customer service!
April 23rd 2019
You keep having specials that is for everyone but members.
April 19th 2019
Staff is always so helpful, I also brought my sister in for a spray tan for her wedding. It was her first time,and she has seizures. The staff was so caring and understanding as to let me monitor her, in case she had one on the booth. My sister was pleased with the experience, and so am I. Thank you so much for always being there for your customers.
April 16th 2019
The employee that helped us was friendly and as efficient as she could be. My husband and I had email discounts as first time customers but she didn't know to apply it. She had to call two different people to ask. They also did not know but on the end we were given the discount in a different way. But because of the confusion we were there for over an hour and while I truly believe this staff member worked as quickly as she could other people had to wait while she tried to figure out our issue. I would highly recommend another staff member be on duty to relieve moments like this.
April 12th 2019
I love going to palm beach tan. The beds are great and the girls that work there are nice and helpful.
April 11th 2019
Would be nice to have a chair in the roomMaybe some music
March 31st 2019
Everyone is very helpful and friendly.
March 30th 2019
Decent products & services for the price. Customer service is either a hit or miss. Jennifer has always been wonderful. She is knowledgeable and friendly. Never had great service with anyone else. My last visit was the worst yet. Had an hour lunch break and showed up to check in two girls I'm the front desk area took almost a full min to greet me even after they had both seen me. I could not be checked in because I had tanned there 23 HR 58 min prior so was told I had to wait 2 min. They checked the woman behind me who needed the same bed so now I had to wait 15+ min even though I was there before her. She went in and came back out after 5 min saying her bed would not turn on. Front desk gal said they had some sort of computer issue & told her it shouldn't be long. So now my 15+ min wait turned into 20+ leaving me not enough time to tan & get back to work. Let the girls know my situation and they let me know I could pay to upgrade or come back at another time. That is not good service. Their system limitations/glitches should not become my problem to solve or pay more to get what I came for. It would have taken me more than 2 min to get ready to tan. Rediculous. I don't eant to end on too harsh of a note so I will say the facility is always clean and like I said the times Jenifer helped me everything went smooth.
March 29th 2019
Always greeted with a great hello. The place is clean. Great friendly staff
March 27th 2019
It was very good!
March 20th 2019
Everyone is friendly and knowledgeable about products and beds. The staff is very quick to get me in a bed and is accommodating.
March 6th 2019
Maddie is awesome! Gave me the lotions I needed and helped me unfreeze my account.
March 5th 2019
I purchased a upgrade buy one get one free back in February, for as much money as I spend monthly I think it’s ridiculous that I have to use my second one the same week or I lose it. I barely even tan but I hold a membership with you, I feel I should be able to use it when I want since I am a member and I pay a monthly fee to help operate your business... I find it disgusting that you would want to operate business that way and with as much as I spend I should be able to use it whenever I want to my discretion. I can understand if I was a non-member ... but your members are the ones keeping you in business. I hope you understand where I’m coming from. Thank you for your time.
February 27th 2019
The gals that work at my PBT are always so sweet and welcoming!
February 15th 2019
The place is clean and ready to use. I like the standing units best. So far I’ve picked the times when they are the least busy so I haven’t had to wait which is nice.
February 3rd 2019
Your people make the difference. They know the clients and actually care.
February 2nd 2019
January 10th 2019
Fantastic staff greets me as I walk in. Friendly and fun staff. The whole place is kept very clean
January 10th 2019
I absolutely adore the manager at palm beach in axiom in meridian on country terrace rd. She is always so sweet, she tells me when I have promotions, and she remembers me! She is amazing! I’ll always love palm :)
January 5th 2019
I like the beds and the associates.
December 9th 2018
Becca helped me at the Overland/Meridian Rd location. She was great, extremely nice and informative. My only negative point (which has nothing to do with Becca) is that I can only start at half the max time, especially after coming from a different tanning company.
November 24th 2018
Greated right as I came in. They already had me pulled up on the computer. This place is always clean. The girls stay busy cleaning and folding towels and sweeping the floors.
October 23rd 2018
Always greeted right away. The ladies working the counter usually has my account pulled up. Talk about clean! This place sparkles! All employees are happy and engaged when talking with me.
August 16th 2018
In over 5 years I’ve been doing to the Boise area Palm Beach salons, the Broadway is by far the best and has the most genuine and wonderful staff fo represent you. I moved for a year and the staff at the Garden City location by the cosmetology school is justAwful and had a large lack of interpersonal skills.
June 12th 2018
Love my palm beach tans peeps
April 16th 2018
The girls at this location are awesome!
April 7th 2018
The upsale factor is annoying. I'm all for enthusiasm and making sure the correct product is used but this went overboard.
March 16th 2018
Alix was great very knowledgeable about the equipment, very polite. I enjoy going in when she is there and knowing I'm on good hands.
March 16th 2018
Whit was the girl working, she was friendly and personable and very informative.
March 13th 2018
The customer service I received from Alex in the Meridian ID location was amazing. She was helpful, knowledgeable and very friendly! She signed me up and allowed me to tan after they were closed! Her customer service was upove and beyond!
February 15th 2018
Friendly and knowledgeable front desk workers is a breath of fresh air. To actually have employees know what they are talking about. Fantastic!!!!
February 4th 2018
The girls are always fun and even if a bed isn't open they will try and make you feel special.
January 16th 2018
Love the ladies at the axiom location! They’re all so awesome.
January 16th 2018
I was disappointed that when I went to sign up for the $19.99 bronze monthly plan, I was informed that it no longer existed. I did my research before entering the facility and this plan is still being advertised online. Secondly, I was told that the beds included in the silver $24 per month package don’t actually give you any color, they are for people with skin conditions like eczema. I signed up for the $24 per month package because I really cannot afford anything higher, but I will be cancelling if I end up getting no color. I don’t understand who would pay $24 per month to lay in a bed for 15 minutes at a time and get no color.
January 15th 2018
I had a great experience for my first tan ever, I was really nervous and the associate who helped me made me feel really welcome and helped me get set up! I'm so glad I did
January 8th 2018
Staff is always so friendly & no wait times.
December 2nd 2017
Clean,and good customer services
December 1st 2017
Love going here!
November 24th 2017
Personable and great conversationalist as well.
November 24th 2017
Staff is always helpful and cheery!
November 2nd 2017
Great experience she explained every thing I needed to know about freezing my account until spring. Since I was planning to cancel and then return in the spring.
October 26th 2017
Very clean and good customer service
October 23rd 2017
The girls are always friendly at the Eagle Road location and thorough with product knowledge, without feeling too pushy. I've never tanned and maintained color as easy as with this salon.
October 20th 2017
The tanning specialist was very knowledgeable, had great suggestions on products and made sure that I was set up with all the products I could need!
October 14th 2017
October 1st 2017
Love it! Clean environment! Great staff!
August 7th 2017
Literally the best experience I've had at a tanning salon
July 31st 2017
I absolutely love tanning whenever the blonde girls are working but when not working the other girl drives me crazy when she's constantly nagging me to spend 100 on lotion when I we have $100 bottle I bought from her last month . If I'm going to tan it's because I want to relax and have some color on my skin . When I start avoiding the tanning salon at certain hours because a girl Acts more like a used car salesman. That's when I start thinking about going to a different salon . The girl working even complains to me about how she hopes I'm not using a lotion not meant for tanning beds because she's had to replace the acrylic . The acrylic is not my problem ,my concern is having a good experience where I can relax and not feel like I'm getting hassled . I choose to tan with Palm Beach Tan . But I don't have to . I can go somewhere else. In the meantime I plan on avoiding the location of her meridian Road
July 22nd 2017
Everyone at PBT is so sweet and friendly. I work Noc shift at the hospital and I love swinging in on my way into work and tanning real quick.. You're employees are very helpful!
June 30th 2017
Great staff clean beds, gets pretty hot at times maybe a freestanding oscillating fan would help
June 15th 2017
The only change I would like to see is the ability to make appointments ~ within 30 minutes, not necessarily all day. The ability to call ahead and have it ready would be great. Otherwise I love my tanning experiences!
May 17th 2017
The staff is always pleasant and helpful. It is interesting that some of the level one beds in the Broadway location are extremely old and the bulbs are different as opposed to locations such as the Parkcenter one inside Axiom. I notice barely any exposure at Broadway in a 20 minute session and far more in other locations. It is as though I pay a set price to get different things. It would be nice to have the same thing.
May 14th 2017
The girls are always so helpful and nice. Been going to this tanning salon for almost 3 years and i wouldn't tan anywhere else. Love the service!
April 28th 2017
Awesome staff and extremely clean
April 15th 2017
Super helpful, very clean
April 9th 2017
The person working was great and the bed was awesome.
April 6th 2017
Suzie at the meridian location inside axiom is amazing! Always smiling and has great product knowledge! She keeps me coming back:^)
April 5th 2017
I absolutely love the staff, great service and commitment to customer satisfaction.
April 2nd 2017
I enjoy going. There are 2 girls there and i always look forward to and working with
March 24th 2017
Friendly and helpful service. The great customer service is very much appreciated!!
March 16th 2017
The girls at check-in are always great! The beds are clean, work great and I am always pleased when I leave.
March 5th 2017
The staff is very friendly and helpful
March 3rd 2017
Love the meridian location
March 2nd 2017
I absolutely love the staff at my Palm Beach Tan.
February 26th 2017
I went in to spray and the employees were helpful this time, but the spray came out really uneven and splotchy right away!
February 24th 2017
Outstanding, friendly staff. Especially Suzi ... she makes everyone feel special.Clean, well kept, excellent quality beds.
February 16th 2017
Your staff at Axiom gym location is AMAZING!!! I love these young ladies, always so welcoming and friendly.
January 30th 2017
The girls at the Axiom - Meridian location do a great job!
December 30th 2016
Staff were awesome and the facility was great! Very clean!
December 30th 2016
Olivia was excellent! She clearly explained the different programs and prices and talk to us about incentives. Audi was also very helpful.
December 2nd 2016
The staff was so helpful and knowledgeable when signing up my sister and I. Great attitudes and looked like they take pride in PBT. Awesome experience!
November 30th 2016
Palm beach at Axiom on Park Center is by far the best in the valley. Staff are wonderful and the beds are up to date unlike the other salons such as the Ram Plaza and Eagle road. I won't use them as I don't feel I get the same value.
November 29th 2016
I love going to the tanning place only thing that's the downfall is you have to wait 12 hours before you can tan again which is kind of hard for me, but that's it. other than that the girls are very nice there easy to get in
November 22nd 2016
It's easy to have this at Axiom. Especially after working out. The girls are pleasant and helpful.
November 14th 2016
The last couple of tines I have gone I have had to wait. But it was only because the girl was in the back cleaning. I wish there was a way to get a hold of them from the front when they are in the back. I know what it is like to have to stop what you are doing every 2 minutes to make sure there isn't someone waiting so I don't want them to have to do that. Just a thought. :)
November 4th 2016
All of the young ladies that work at Overland/Meridian are fantastic. They do a great job. Awesome customer service, very knowledgeable. I appreciate their friendliness and bright smiles. Good job!!
October 29th 2016
I have been to each of our Palm Beach Salons here in the Treasure Valley. I am disappointed that each doesn't offer the same experience. When a selected level is paid for and different beds are used wth different effects at the various salons, it is as if we are being cheated in one place or the other.
October 27th 2016
Wonderful customer service
August 21st 2016
It was a good visit. The young lady working, was efficient and very friendly.
July 14th 2016
There are some really great girls that work at the Palms around the area. Some are really helpful. There are a handful that are really rude though. I try to avoid certain locations because of that.
June 29th 2016
Love the vibe at the meridian location. Tucked inside the gym is the best way to wrap up my workout. Also always clean and friendly staff.
June 26th 2016
Iblove PBT!! The staff where i go is awesome,the manager Alec, she is friendly, warm, kind and is a great great person!
June 12th 2016
Alec was very nice and very informative when getting me signed up! 5 stars
May 27th 2016
Service on bogo spray tan was a bait n switch I didn't like hidden extra 6 dollar fee for choosing dark spray. Why would anyone pick light or medium tan? Isn't an instant tan supposed to be dark. Oh well, I know now and will not do that again.
May 24th 2016
Its by far the best tanning salon I have ever been to and I love the people there
May 19th 2016
The girls are always great!) Only time I've had a wait or bad experience the place was slammed and/or the place was under staffed!) Sometimes the push the up sells to much but I understand that's their job. Beds n cleanliness always great!)
May 4th 2016
I love the customer service everything I come in!
April 15th 2016
This was my very first tanning experience and it was awesome! amazing and very informative staff, and the tan itself felt so amazing and definitely put me in a better mood for the whole day! :)
April 14th 2016
I enjoy how friendly the gals are.
March 31st 2016
Everything has been spot on lately
February 7th 2016
The staff is always cordial. But they are never great at explaining what you're getting.
February 6th 2016
The girls are always so sweet and helpful- keep up the good work!
February 5th 2016
Love the team and the beds. Thank you.
January 29th 2016
I always have positive customer service. I never have to wait long for a tanning bed. And I am loving my new shade! Thank you!
January 27th 2016
Love the Fairview and Eagle store. Katie, the manager is extremely professional, friendly and the shop is always clean. Thank you for your great service!
January 26th 2016
My wife and I haven't tanned in years but we need to get ready for a Hawaii trip. The staff at Axiom in Meridian are a great help. Very knowledgable and follow safety protocol which I appreciate. They are very attentive so it is easy to get in and out quickly. Overall a positive experience.
January 26th 2016
All of the employees are friendly and helpful. The facility is kept clean and ran nicely. I enjoy receiving and using the extra gift coupons.
January 26th 2016
The staff is so friendly and so helpful. They have suggested different product for me to try and I almost always buy what they are promoting.
November 8th 2015
Amazing staff and amazing beds. Always a pleasure.
November 6th 2015
Beds are always clean. employees are very professional, friendly and always make sure you get the needed lotions for best results.
November 5th 2015
Love PBT! Worked for the company for 5 months and continue to do business with them.
October 19th 2015
Love tanning here. Amazing staff and amazing beds.
October 2nd 2015
I love always feeling like I'm taken care of, everyone in the staff acts as though I'm past of the family and I appreciate it!
October 2nd 2015
The ladies there are friendly, helpful and informative. I appreciate the customer service I've received since I joined.
October 2nd 2015
Absolutely love my tanning experience here. Best in all of Boise! And super friendly, helpful ladies at the one off Overland. Such a relaxing experience. Best part of my day ♡ thank you.