Palm Beach Tan Fargo

Thank you for helping me tonight Cassandra. You are the best!

Always a Professional atmosphere

I love the spray tans here! The additives are a great way to give your spray the perfect hue! They also have robes you can wear going from tanning bed to mystic without having to go through the hassle of putting on to immediately taking off your clothes. But the best thing about Palm Beach is their friendly and knowledgeable team members!

Cass is so amazing, knowledgeable and helpful. She knows her stuff and is always willing to help and stays on top of cleaning the place and is so wonderful

Great service!!! I love the monthly subscriptions!

She was great forgot her name

The ladies are always happy to see me and very helpful with any questions I have!

Great service every time.

Most employees are very friendly and helpful, everyone has a bad day so the bad apples are understood too.The spray tan at 25th st location is very poor compared to 45th. The strength of the spray is maybe half and the result shows it, I can hardly tell the next day that I sprayed. I have been a regular sprayer now for over 2 years and believe my critique is valuable. I drive extra most of the time to go to the other location. I can imagine if someone is just trying it out and did the 25th location , they may not come back and give a poor review to others .

Everyone I have dealt with has been super helpful! Excited to be tanning here for wedding prep

Everyone there is always super friendly and very helpful! I always feel welcome and I always leave glowing! Not just from the tan but the staff as well always make you feel great

Went tanning on 6/26/19 and there weren't any goggles or a towel in the room. Never had this happen before at Palm Beach. Salon staff were friendly and the room was clean though.

The staff specifically a manager makes the experience worth while

I walked in wanting to lighten up my tan lines from vacation and the lady at the desk was so helpful! She even gave me a compliment tan! She told me what would be the best bed to help out my lines as quickly as possible and was super nice.

The girls are seriously amazing especially ALYSSA!! I have an amazing experience everytime!!

Alyssa was so helpful in clarifying my confusion about the package that I had recently chose for tanning. She was very personable and knows a lot about her job.

It’s great! I just wish it wasn’t so expensive I feel when you renew you should get a discount

Love the vibe in shop

It wants great I was at the Fargo site on 13th and I had Em she was amazing and very helpful

Great. Fast and friendly.

The floors are always dirty and in need of sweeping and some of the staff are not very polite. The lotions are also way too expensive.

The customer service was great, however I ended up burning some which I feel could have been avoided with advice from n bed choice.Still satisfied with my overall experience so far

No waiting, in and out and spray tan turned out very nice!

Everytime I walk in the girls are super friendly and welcoming!

The girls are so sweet!

The desk service is slow at times and should learn to prioritize the clients needs who are lined up and waiting. During the tan, I noticed over 5 bulbs were out, so that was disappointing, but the next tans many of them seemed to have been replaced, so that makes up for it big time.

Chrissy (I hope I have that right?! She was only one working 2.11.19 at 17th ave PBT. She was over-the-top-service and I loved it.

I was a user of your TANTIME notification. But it hasnt worked in the last month except for a couple days. Nothing on my end has changed. I have emailed PBT directly. HELLO anybody there!

Excellent and experienced staff and wonderful beds!

Very friendly employees!

My TANTIME app has quit working so i sent enail to customer service. But no reply. Maybe the whole system needs help. Ive filled our MANY of these surveys but never any reply. HELLO! Anybody there.

Well lets see. Ive been a 25th street customer for the 3 years it has been open. Its always clean with professional staff. But my complaint has always been the same. The Music selection in the booths always sucks. I dont listen to teen bebop rap crap. And can never find a channel that has country. So same complaint different day. No one reads these comments! Maybe just a robot sending these out.

Great staff at both locations.

PBT Fargo on 13th is always very clean. Staff is professional and make recommendations on their products. I love the Midnight Tan extender and Crystal Faces.

Over the weekend one of the beds was out of order. The level I’m in only has 2 beds to chose from. And there is usualy a waiting for one of the beds to open...

The employee was very knowledgeable of all the equipment and made it easy to aske questions.

Pleasant

Great experience. A loyal customer almost 2 years now! Knowledgable and friendly staff. Kailee assisted me on my most recent visit. Mind you, I am a hard person to sell when it comes to tanning product but Kailee was knowledge about tattoo care with a great bronzer! I purchased and loved it! Thank you for advice on healthy skin care and leading mee towards the right investment! Thank you PBT!! I love my TAN!

First time there - even though it was busy the lady who started my account and showed me around was really nice and went through everything with me.

Always friendly! Super helpful.

The only issue I have is I had to wait about15-20 mins. One night to get checked in to tan, then ALL the beds ( in my membership type) were taken. If I would of not taken a lower level bed I would of waited even longer..

Workers are great and are very helpful when I have any questions. They made the start up easy for me.

Very NICE girl. She exsplained EVERYTHING and showed me ALL the beds, she was very nice,she knew her job....

All good except for one time recently I was put in the wrong bed. I'm paying for the platinum beds and was told I was going into a platinum bed, but ended up being put into a gold bed. Kinda annoying

I really liked that there was a lot of deals when I went. Most of the packages were lower priced than normal

The staff is very friendly and helpful. The beds are great and the rooms are clean.

Got a free tan!!!

Super informative about beds and lotion. Greatly appreciate it

Your employees are great. Very nice and helpful. Your company policies ruin the rest of it. If I want to go tanning twice within 24 hours and burn myself then that's my problem. Also, I only wanted a month membership, not to be automatically enrolled and get charged 40% more for the next month.

Halen has been super awesome every time I come in. Always explaining the beds and deals

Same old problem. No (or very rarely) any country music in the beds. Im told the music is DECIDED on by corp in the cities.

I enjoy the service, the beds, & overall the whole tanning experience at PBT.

Love palm beach tan! The only suggestion I have is either updating/repairing some of the fixtures that are experiencing “wear and tear” in the salon (spray tan booth vinyl is peeling off on the inside and the numbered foot plates have worn off, also the trash can is broken).. just minor details that could use some TLC :) staff is also super friendly!

staff is friendly and nice clean place.

Ive been using your salon on 25th street since it opened. Its been all good EXCEPT ive never been able to pin point why the salon beds dont dedicate at least ONE music station to us country music lovers. To many pop, hip hop or rap. I dont fall into any of those genres. Ive brought this up many times and same old same old. So it makes me wonder if these review's are read or just going through the motions. I was a PEOPLE manager for 25 years and thats not acceptable customer service in my world!

The attendants are always so friendly and helpful! No matter what, they take the time to ask how I'm doing, what my plans are, etc.

Staff is very knowledge. Beds are kinda difficult to get in and out of. They don't open as wide as beds I've used in the past.

Its always well managed and clean.

Staff is alwaynice. Very helpful & accommodating.

The gal at the front was great; worked with us as much as she could to get a decent price. But the prices are outrageous and being wrapped up into a year long plan so I can get a spray tan for under $20 is ridiculous. Especially when it's my only option within an hours drive when I'm only visiting for a funeral. So A+ for the employee. F for miserable prices.

Best tanning salon in Fargo!

Always pretty clean & very friendly staff.

Lotion prices are too expensive. You make people wait 24 hours down to the second before they can tan again... seriously that can be a huge pain and scheduling issue. There are no garbage cans or full length mirrors in the rooms.

Im not sure where/who selects the music. Almost never have country on the menu.

It was a great experience. Very nice and thorough with their products.

THe girls are always so sweet and helpful! Never a bad experience.

Everyone was friendly and the rooms have been very clean.

Great customer service! the girls really know what they are talking about and help you!

Comfy and fast and very friendly

Staff is wonderful. Waiting for lotions to go on sale :)

I had a great experience! The workers were very friendly and helpful! They got me a great deal, and I am excited to go back again!

The beds are outdated, lotion selection is limited. The 24 hour rule down to the second is absolutely ridiculous.

Love the stand up bed.

The staff was super friendly and helpful to ensure my first visit kept me coming back! I wasn't sure which membership to get but Amber helped me decide which plan suited my needs best! Highly recommend this place!

Everyone is always so friendly and the quality of the products/beds and cleanliness of the salon are great.

First time at your salon and the ladies were friendly and very informative of the product they were promoting.

Amazing service and staff.

Amazing staff very nice and friendly

Awesome staff..awesome beds

The service is usually the tops. My only complaint is finding a good country music station on the stand up beds.

Friendly staff and clean facility. The only suggestion I would have is to have a small garbage can in each room. Thanks!

Best tanning experience ever.

I was told I would be reminded prior to being automatically charged another month's fee. This is not the case. I was not texted, emailed or anything. This is the exact reason I do not agree with this type of business practice. People should be able to choose the length without the hassle of forgetting to "freeze" their account.

The girl that helped me was great and so friendly.

I have really appreciated all the employees working there. All of them have made sure I knew the latest deals or promotions. Informed me of the differences in packages, showed me all the features of the beds and just showed overall knowledge of products and equipment. It's a great place to go.

Love the beds

AMAZING STAFF! One of the many reasons I continue to keep coming! Always smiling, friendly, and helpful!

The gal at the front desk (I'm sorry to say I don't remember her name) treated me like her best and only customer. You don't get that kind of service very often so when you do, it gives you a good feeling. Great way to start a person's day!

Always friendly staff and know their products to answer all the questions I have!!

I had a wonderful experience! Staff was very friendly and knowledgeable about products. I look forward to returning to soak up some rays!

Great

I just love tanning at PBT as the tanning specialists are always so friendly, the beds always sanitized and the salon clean.

Very friendly

Staff were awesome very detailed and thorough with presentation. Alecia seemed to enjoy her job and have almost a passion for it, she responded to every question we had and did not seem lost. She made the experience great walked through everything thing we needed to do up to our cruise and if we wanted to maintain after. Great

Typically both Fargo locations are great. The service is always friendly and outgoing. Very knowledgeable about the beds and products. A few of my past visits have had technical issues though. Both of these issues occurred at the 45th street location. First time the spray tan bed stopped working mid-tan. I had to wait for the other patron to finish in the other room so I could use that room to finish the second half of my tan. The other technical issues was that all the computers went offline so it was difficult to check in and tan. I know things happen though. My last visit was great!

Everyone's is so nice and knowledgeable. I woulda recommend Palm Beach Tan to anyone!!

The girls working are so helpful and friendly. They make me feel welcomed like I've been going there forever even tho I just started. I would recommend Palm Beach Tan to anyone.

It's always so uplifting when I go to palm beach tan! It's kinda like going on a vacation in just a few minutes!

I love the manager Alicia. She always gives good product advice and is really friendly.

Awesome customwe service generally. Variety of tanning options for all. I love different deals. My favorite tan is platinum level.

Everyone is always friendly and I always leave happy.

Everyone is usually always so friendly! It's quick and easy to get into the bed I want, I rarely ever have to wait.

Would give 5 stars but a couple of beds have burned out light bulbs that have not been replaced. I let the staff know multiple times about the bulbs.

Every one there is very helpful and courteous. Salon is very clean and inviting. Highly recommended palm beach tan!

This salon has very dirty in rooms. I dropped something by the bed and was astonished by the dust mites and dirt all over the floor. I pay $80 a month for my package and the least I want is a clean tanning environment.

I always receive quick efficient and professional service when I walk in the door. I look forward to seeing the smiles when I walk in each lunchtime.

I always have a great tanning experience with Palm Beach tan! Never disappointed!

Very helpful, informative staff

The service is always top notch.

Great service today!

Always enjoy the staff! The girls are super helpful, knowledgable, and work efficiently. I also enjoy that I can always count on cleanliness being a priority.

You all rock!

Cierra, Brittany, Megan, and a host of other girls are GREAT!!

Cierra, Megan, Brittany, and many others who I am unsure of their names -- GREAT STAFF!

No natter what time I go to tan the staff is always cheerful.

I love the Beauty Angel. I'm in daily during the week for my moment of relaxation. Thanks.

Megan W. was great! She showed me all the beds and levels and gave me the grand tour. The place was immaculate, and that was something I really wanted to see. You could tell that she was proud of the salon also.

I really enjoy tanning at PBT....the staff is super friendly and very knowledgeable about your products...keep up the excellent job :)

Friendly and knowledgeable staff. Always greeted with a smile when I arrive.

The salon time is alwas good.

Always friendly and nice to visit with..wish I wouldn't ALWAYS B IN SAME BED THO..

All Associates, are very polite, friendly, and knowable. It's always a upbeat happy place to go.

Great place, nice staff! Love spray tans!!

Every time I come in, the employees have great knowledge on beds and products. They always make amazing recommendations and help me achieve a great tan!

Excellent Service everytime!

I really appreciate the help I received as I went in for my 'first ever' spray tan. The girls were willing to give me their full attention and the manager was very knowledgeable about what colors, accelerators', and other products I should use to help extend my tan. However, I was disappointed as I looked at the "rewards for sunless tanning". The reason I switched to spray tans was to avoid UV exposure; so for me, it doesn't make sense to have rewards that include an upgrade to a tanning bed. I also looked at the other 'tanning bed' packages reward systems in which they are able to upgrade to a spray tan. To me this doesn't make sense. If I signed up for a membership for sunless tanning shouldn't the sunless tanning rewards go to those with that specific membership and those with tanning bed packages be able to upgrade to other beds? Especially for those who have paid for the $20-$30 membership as they essentially are paying for ONE spray tan per month. For half the price of that of an unlimited package (an average person would typically only need 4 spray tans [1 per week to last a typical month] other than special occasions); thus if I'm paying half the price shouldn't I be able to receive at least 2 spray tans per month? Or at least get the rewards of extra spray tans since that's why I came to Palm Beach in the first place? The rewards that are set in place to the sunless membership are essentially of no value to me (or anyone else who wishes to avoid UV exposure). Other than only being able to get 1 spray tan (even with a membership) and the issues with the rewards program; the quality of the tanning salon was great, the staff were super helpful, and the quality of the spray tan turned out amazing!

Everything was great, very clean. Lesley the employee that assisted me was very helpful and on top of things. Her service got me in, out and on my way. It was a great experience.

I enjoy the relaxation as well as the professional insight on the questions I have asked. Everything is always nice and clean. Thanks.

I came in not really knowing exactly it was that I wanted, and ended up leaving happier than expected! Staff was beyond friendly and very helpful to me in making the most of my experience!

I would rate it a 5 if they didn't try to sell me something EVERY time I come in. No I don't want to buy any. Normally I come in on my lunch break, and that 5 mins your trying to sell me something is wasting my free time. Maybe only offer things once a month.

Great facilities and friendly staff!

The staff/management are always fun to work with

Always pleased - please open a store in Aberdeen, SD!!

Always exceptionally clean and the customer service is wonderful! Thank you ladies!!

All of the beds and packages were explained in good detail. Lesley was really polite and helpful.

Everyone is so friendly. They go above and beyond. They answer all my questions. Will keep going back.

Great experience. Staff is informative and always greeted with a smile.

The employees are friendly and informative. The facilities and machines are kept nice and tidy.

Very relaxing, although it would be nice having the radio inside the rooms that u can control from the beds

Great....the lady that helped me was so friendly and outgoing!!!

Love the staff at PBT!!!

Always pleased!

I love Palm Beach Salons! The only tanning place I will go! They are the absolute best!

A great place to go. Great staff. Just takes to long to get a bed fixed when it breaks. Sun angel is the one I use, and when it's broken for 3 weeks I shouldn't have to pay my full month fee

Great customer service!

My initial meeting and sign-up went well with Belinda and she was professional and very customer service oriented. When I returned for my next visit, I was asked to wait while the two people at the counter discussed signing up at length with two prospective people rather than just allowing me to get into a room and start tanning. Another person and myself waited over 15 minutes to be put into a room. I wondered if I made a mistake coming to Palm Tan at that point. Neither were Belinda but I don't know their names. Very poor customer service. One of them should have taken us and put us in and then continued with their initial orientation, which happened while I was there initially and I didn't mind. I thought you would want to know that this happened. I will be trying the other location going forward.

Belinda was great. She walked me through some new lotions. She was awesome and super friendly.

Diamond member who buys menu products. Some CSR ARE SNARKY while others deserves promotions.

The girl helping me seemed new to the job based on tiny questions she asked her coworker, but was so knowledgeable about beds and lotions! She made me feel comfortable in a new facility and even sold me a moisturizer!

PLEASE OPEN A PALM BEACH TAN IN ABERDEEN, SD!!!

Love the beds at this salon! Love the service even more...every single employee is helpful and respectful! I do not however, care for how expensive single sessions are when you are on the Stay-&-Save program! That is definitely something that can use improvement.

I love the salon and the employees. I wish they had a better selection of music. Very rarely any country music on it. Thank you.

Very friendly, they knew everything, they made me smile when I walked through the door, which is very hard to do!, , I would recommend palm Beach to all my friends!!, plus it's close to my house, which I love! !

Super helpful employees-gave great samples and advice to get the best results for the tan I'm looking for! Clean store and clean beds!Overall, great experience!

I love coming to the salon, everyone is always helpful and extremely polite.

Just average. I am seriously considering canceling my membership and going to another salon. Some of the new employees that have started at the salon on 13th are rude. Will barely acknowledge your arrival. Have noticed the decline in friendliness in the past few months.

Love coming to the store. Great employees that know there stuff. Rooms are always clean and ready to use.

I just wish the beauty angel was a lay-down bed like all the others. I like my time in the "light" to be relaxing. Standing for 12 minutes is not. But, I do not want the UV light.

Customer service is great and staff is very friendly. The one downfall I do have about this company is that I feel like every time I go in to tan, I'm being pushed to buy products that I don't want. I don't need a new lotion every week.

Love!!!! The staff are so sweet!

I love Palm Beach Tan. The beds are the best and very relaxing. The staff is very nice and extremely helpful. I am so glad I switched from a previous place.

Always clean, always friendly and helpful.