November 26th 2019
This is the best tanning salon I have ever been to. I have been a year round tanner for 20+ years and their lotions and skin care are top of the line. Staff is so knowledgeable and helpful.
September 12th 2019
The staff are super helpful, friendly and always make sure things are clean at my palm beach tan location. The reason I gave it 4 stars is because there isn’t an easy accessible way to see what time you tanned last other than calling the shop itself. I am aware there is an app or something of that nature that gives you alerts but it has not shown up anywhere through my research. If this could be more easily accessible I would say Palm Beach Tan is #1 everywhere (even though it kinda already is).
September 5th 2019
Always helpful very friendly
August 19th 2019
Customer Service is great! All the employees are very nice. A few things I have noticed.. Burnt out bulbs. When one of the stand up machines were down, they didn't offer an upgraded stand up, they put us in a lower stand up, which I thought was odd, since it wasn't our fault the machine was down.
August 14th 2019
I love this place good people and good color!
August 14th 2019
Ladies are super nice and I always get in and out quickly!
June 25th 2019
I didn’t love my spray tan, nor my lotion I was talked into buying.
June 10th 2019
Absolutely love my PBT in Grand Forks. I have never been to a salon where the staff is more friendly or helpful. Ashley, Jorja and Markel are absolutely AMAZING and always helpful with questions or recommendations. I've never been more excited to tan than I am at PBT in Grand Forks. The facility is always extremely clean and you never have to wait long for a bed. The beds are TOP NOTCH, and so is the customer service!
June 7th 2019
Ashley is an excellent representative for your organization, she always remembers my name, has a great way of helping you get what you need and is just a joyful part of my day.
May 13th 2019
Seriously, the staff here is outstanding!! They are all extremely friendly and very knowledgeable about the beds and tanning products available. They are always helpful with questions and giving recommendations, too. I will never tan anywhere else in town!
April 30th 2019
Always great friendly staff. They always go the extra effort to please their clients. Clean beds and rooms too.
April 26th 2019
The staff at PBT is always amazing, especially Brianna Sowers.
April 26th 2019
The staff is G R E A T, very helpful & knowledgeable. Helped get great products I need & make sure I was getting the perfect tan.
April 19th 2019
Ashley and I want to say Brianna :/ gosh terrible with names ! But always so happy to see customers and so helpful with lotions and tans. Such a great environment! Love it there
April 18th 2019
Brianna is exceptional at her job! Extremely informative.
April 12th 2019
Always friendly staff and very helpful.
April 10th 2019
I went in for the first time and the service was exceptional! The staff was very helpful with helping me to pick out the right bed and lotion and showing me how to work the bed. Very nice and clean facility!
April 7th 2019
It was awesome very friendly well knowledge girls
April 4th 2019
Fricken amazing . I’m tan!
April 3rd 2019
The staff is always so friendly and helpful. It's always fun to come in.
March 26th 2019
The girls are always happy to see you and so nice and informative about the beds and the lotions . Just a great place to be !
March 17th 2019
When I first entered PBT I was greated immediately and the help and information on beds, products, and pricing packages was awesome! Everytime I go in to tan, the employees are always so happy and helpful with choosing a bed and for how many minutes I should go to avoid getting pink or red. The girls are all so knowledgeable of the anything I have questions about and are great to talk to. They make you feel comfortable. I’ve had nothing but great experiences everytime I go in and I wouldn’t want to go anywhere else!
March 7th 2019
Friendliest staff I've ever had. They alone make it a great experience !
February 28th 2019
always great coming to you guys. Thanks for your help.
February 20th 2019
Just think they have a great staff
February 19th 2019
I love going to Palm beach the facilities are so clean and comfortable and based on the hat kind of tan I’m looking to get, they have a bed for everyone! The staff are so kind and helpful as well. Jorja is my favorite. She always greets me with a smile and a great attitude!
February 13th 2019
I like trh proximity to my house, but I bought a package for my daughter (who is 16) and myself. I think it is ridiculous that even though i have given my permission verbally and willing to do so in writing I have to go in with her each time before she tans to give permission. (I purchases the okg to get a base tan prior to a vacation) This is not the same policy at other tanning salons. This is nothing against the employees, just disagree with thr policy.
February 1st 2019
Wow! Service is excellent! I love this place! My tan is always perfect! I wish I could give it more stars!
January 28th 2019
Staff is friendly and helpful. Never tanned before so it was nice to have the walk through and tutorials. Definitely would recommend to others.
January 24th 2019
All the employees that work there are all very helpful and friendly!
January 17th 2019
Palm beach tan in grand forks in the best tanning salon I have every been too. It is super clean and the staff is very helpful and friendly. Keep up the great work!
December 6th 2018
Always top notch. Ashley & Jorja never fail to brighten my day!
August 14th 2018
Amazing!!! The girls are always so helpful! They really do a great job!
April 15th 2018
Ashley at the grand forks location is amazing! I got a membership and I love spray tanning!
April 5th 2018
My experience has been wonderful! I have asked a million questions about all different products and the staff is very knowledgeable and helpful. And never seem irritated when I ask day end day out! Haha I love the facility! I always look forward to tanning!! Everything is great!
March 27th 2018
It took over ten minutes to get checked in
March 27th 2018
It is always a great experience at PBT!
March 23rd 2018
It’s always a good experience
March 13th 2018
Brianna is always very helpful and friendly, even when its' close to closing time. The other girls are friendly and helpful as well. I was just in my Palm Beach Tan last night 3-13-18 and bought a $50 lotion. Today I received a $25 birthday coupon! (My birthday is 3-16-18) I sure wish I could have used that coupon last night!
March 4th 2018
Kind staff. Clean facilities.
March 4th 2018
Very friendly and helpful. Also very knowledgeable about packages and bed types.
February 3rd 2018
Always friendly and hepfull
January 27th 2018
Personnel is great at GF location. I feel i was not informed about freezing my account and not being able to use balance on future tanning package. Why would i want to freeze account? Nothing to do with current personnel
January 25th 2018
Absolutely love PBT! Everyone is incredibly nice and professional! And service is fast! I definitely recommend this place! :)
January 23rd 2018
Great staff! Great atmosphere! Can't wait to get my tan on!
January 15th 2018
Very friendly staff. Clean beds and facility!
December 28th 2017
Always an awesome time tanning at Palm Beach ! I love tanning here. Even bought a different lotion this time , the staff is super knowledgeable and always very welcoming and friendly !
December 22nd 2017
Always welcomed with a smile and never have had to wait.
December 7th 2017
Awesome customer service! Everyone there is so friendly and professional!
November 26th 2017
Very kind staff and clean beds. Thanks!
November 25th 2017
The representative was courteous and attentive to everything I had requested, the facility was clean and neat and I'm very happy to say there is ample dressing room and benches In the cubicle which houses the standup tanning booth
November 6th 2017
Very friendly and knowledgeable staff. Great convenient location and love the hours. Open early so great for coming off the night shift!! Highly recommend!!
November 1st 2017
Great service, however, prices are a bit high. May have to consider other places down the road if prices continue to increase with no other benefits being given. Sad to think of becuase the staff are wonderful :)
October 11th 2017
My bed wasn't up to par. Not working right. I have been a customer for a few years and I think the place could use a few improvements. It's so dark in the rooms, you can hardly see to get dressed, etc. Would be really nice if you played music, even if overhead so that you can hear it while the beds run. Also, the fans in the beds never seem to work right. The one I used the other day started grinding and sounded like it was going to take off. Even the ladies out front commented on it when I left the room.
September 24th 2017
I got a full tour of the facility and learned a great amount of information in regards to what each bed/booth does. Kinzie was a great help and answered all of my questions and made sure that I was comfortable. I am looking forward to my time with Palm Beach Tan!
September 16th 2017
Overall great, quick service from the staff. Wish tan would last longer and that the versa machine was always working at optimal level. Lat 2 times have had to use the clear spray, which is not what I desired. There was little acknowledgment or care that I was not getting the service I had paid for. This is frustrating to say the least.
August 1st 2017
The girls that work there r very helpful and Super. They know there stuff!
July 30th 2017
Packages too expensive.
June 30th 2017
Everyone is always fantastic!
June 14th 2017
The sales associate who helped me was very confident and knowledgeable about lotions but not when it came to the equipment. She was able to explain which beds she preferred and why but couldn't give me a breakdown from one bed to another. For example telling me about the differences between the bulbs, likely hood of burning, lasting results, UVA vs UVB. She was very nice but honestly if I didn't already know what I wanted I am not sure she would have made the sale.
May 29th 2017
Always a great experience!
May 28th 2017
Very friendly and knowledgable staff. Feel welcome.
May 13th 2017
I like the facility and the equipment but I think the pricing is quite expensive.
May 4th 2017
Everything was great!
April 15th 2017
Place was nice and clean, gal at front helpful. Very courteous. Had a great experience.
April 11th 2017
The salon is always clean! Sam is awesome, she is always smiling and so helpful!
April 7th 2017
The employees are all very friendly and happy to be at work. They always take the time to ask how my day is going.
April 5th 2017
The salon is always so clean and the staff really take the time to personalize your experience every time!
April 3rd 2017
I love that the girls know how long to recommend for me. They are great! Also the place is super clean and that is probably the most important thing to me! great job!
March 22nd 2017
I like the beds but it is so expensive.
March 7th 2017
This is only my first week tanning, but I can definitely tell the bed you tan in really matters! The first bed was amazing and I was excited to come back, the bed I was in today was very uncomfortable because none of the buttons seemed to be working correctly and the air was way too high and the face bulb too hot, but when I tried to turn it down it would just turn off completely. But I love the salon, it has a great CLEAN vibe and I will keep going!
February 25th 2017
There were 2 ladies working. One with blonde hair, and one with darker hair. The blonde hair woman was working with another customer who seemed to be doing an awesome job. I worked with the lady with darker hair though. I wasn't too sure I was going to get a package, but after her knowledgeable information she gave me about the packages (silver, gold, platinum, diamond) and the beds that are included, she helped me to pick the right one for me. I really appreciated that she didn't make me feel like I needed to do the highest package price. To be honest, (before talking with her) I went into the salon wanting to buy the lowest package price, but then after she explained the packages, I 'upgraded' to a higher package. She also sold me a lotion. Although it was probably the most expensive lotion, her knowledge of the lotions and explanation of them convinced me to buy a more pricy lotion. Defiantly a good sales woman, an integral part of your palm Beach team who deserves many accolades for her commitment to your company.So many people are so quick to complain about a bad experience, but people don't stop to appreciate when they have good experience as much as we should, and she did well. Both girls were personable and knowledgeable. The place was clean and the dark haired girl showed me how to use the bed she put me in. Would highly recommend this place!
February 19th 2017
The employee was extremely knowledgeable, and very friendly. She took the time to show me and explain the difference/ benefit of each machine and product.
February 15th 2017
Everyone working each time I have went are SO helpful, and educate me on the different lotions and how they can help your skin!