July 8th 2020
I love this place been coming here for 8 years!! All the girls and manager Danielle are so friendly and have awesome customer service!
April 24th 2020
Always friendly bri is a great asset to this company.
December 22nd 2019
Love going but would be ever so perfect if it had the airbrush spray like when I was in Mobile Alabama. That place was heaven!!!! Those people are spoiled. Maybe this location will get that airbrush sprayer , can't wait!!!.
November 20th 2019
Clean rooms and friendly staff. My favorite place to spray tan.
November 2nd 2019
Great customer service and tanning beds!
September 11th 2019
The staff is exceptionally friendly.
September 5th 2019
My time there is always like a vacation!! Adam,Blake and Kenzie are beyond words amazing and also they also make my day!!! Their genuine customer service is unmatched with any other company. Not just a taming salon!!! MOST companies need to learn from these awesome individuals!! KUDOS Palm Beach Tan. #LoyalCustomerForever....
August 10th 2019
Wonderful staff. Very pleased with the team and options at SEastern location.
August 6th 2019
Love my Palm Beach Tan!!! Adam is simply amazing and seems like family. Always so professional and super knowledgeable!!! And the facility is always clean and smells soo good. Its like a vacation when I go. Thanks soo much for Adam and the rest of your incredible staff
August 6th 2019
I have had several positive experiences with Adam from the Eastern location. His attitude is always bright and cheerful, and he is knowledgeable regarding beds and products.
July 25th 2019
Love seeing Danielle when I go. She remembered my name within a week of me returning to tan. She definitely has great customer service!
July 22nd 2019
Amanda is absolutely amazing and is always professional yet so friendly and knowledgeable!!! She seems like family and I love coming. And the facility is always very clean and inviting!!
July 21st 2019
I had the BEST experience with Adam at the Eastern location yesterday, Friday He was helpful, knowledgeable and very friendly. He should be commended for his excellent customer service! He is a great representative for your company.
July 19th 2019
Great people, and equipment!
June 30th 2019
Blake is the best and I love everyone at my location! Xx
June 30th 2019
Everyone is always friendly and the salon is always very clean. Convenient location and hours
June 25th 2019
It’s decent I feel that only some of the girls are friendly.
June 24th 2019
The staff at this location is great
June 10th 2019
Your employees are all very friendly and helpful
June 7th 2019
It's always great when I walk in to tan! The lady's and one guy working there are always super nice.
May 11th 2019
I really wish that the locations were open 24 hours
May 9th 2019
Easy walk in accommodations and great hours of operation. Friendly staff.
April 29th 2019
I wouldn't tan anywhere else! Not only do I luv PBT, but I have gone to several different locations over the past several yrs, but prefer to Only tan at the 790 Coronado Center Dr location* :) Thank You for Always making me feel welcome. I appreciate your kindness and professionalism. It's clear to see that customer satisfaction is your #1 priority~Keep up the good work!!
April 19th 2019
Exceptional customer service today. I’ve been a member for many years (maybe 12 years) and it was great to get something for customer appreciation today.
April 14th 2019
Excellent!! The ladies who signed me up were professional and knowledgeable. They listened to my tanning "needs" and helped me to get the tanning package that would best fit those needs. I had a most positive experience! I love Palm Beach Tan!
April 12th 2019
“Avi” is an incredible Manager at the Palm Beach Tan in Las Vegas . Her staff always greet me with a smile and impeccable professionalism. I don’t have the words to describe how important my daily tanning regimen at Palm Beach is in my life. Avi is always there to address my concerns and requests. I will be a member of Palm Beach for all my remaining days. Palm Beach is very fortunate to have employees like Avi representing their interests in Las Vegas NV. There are numerous Palm Beach locations in Las Vegas, but Avi’s salon on Coronado is the one that makes me feel at home. Thank you Avi
April 12th 2019
You guys are doing great and you have great beds and your staff is great . The girls there are all so pleasant and a very clean facility.
March 31st 2019
There's a very unfriendly associate who said I was eligible for a upgraded. I accepted and the face tanner ward not functioning. She basically insisted I was doing it wrong so I had to get dressed and let her see for herself. Then she put me in an alternate bed which still was not functioning. When season ended I expressed my dissatisfaction and she basically said oh well that wad your upgrade!
March 30th 2019
Avy is always friendly and fast to get me into a bed
March 26th 2019
Mariah was very helpful. We are long-time customers whose accounts are on hold and stopped by for a refresher tan.
March 26th 2019
Glad to be back to tanning with you all.
March 2nd 2019
Very clean and organized. Great staff. Very friendly
February 20th 2019
The manager there is wonderful! Haven't been in since last summer and still knew my name.
February 20th 2019
Everyone... besides the manager... is outstanding! Always smiling and have conversation with you.... very pleasant
February 16th 2019
Ashley is great!
February 5th 2019
The manager Avy was fantastic. Cut my price in half with a promotion.
January 25th 2019
Love all the staff! Super friendly
January 22nd 2019
Always quick service, clean environment & friendly staff
January 9th 2019
Amy ALWAYS pleasant and helpful. Always smiling. Eastern and horizon ridge location
January 8th 2019
Always friendly staff and quick service
January 8th 2019
Friendly staff and very clean.
December 23rd 2018
Every time I go the staff are down to Earth friendly and not fake... and the beds are new clean and nice
December 12th 2018
Avi helped us pick out the proper lotions - Thank You!
December 10th 2018
Your people in the Eastern and Coronado Center location are great. Nick and the girls are always very helpful. Always smiling which helps when you have had a long day and just want to tan and go home. They always remember your name and o a good job representing pbt Thank you, keep up the good work
December 9th 2018
Very friendly staff!!!
December 5th 2018
The day time manager is the VERY BEST - I LOVE seeing her, she makes me SMILE every time I see her, SIMPLY THE BEST Sincerely,Simon
June 11th 2018
Everyone is always very helpful and friendly!
May 12th 2018
Joe is amazing and takes great care of me at the one on Wigwam.
April 25th 2018
I always get in to a bed quickly and the salon is always clean
April 25th 2018
Very good experience the manager is awesome
April 23rd 2018
The staff is always personable and professional. The new manager at this location seems to be as helpful and knowledgable as the the previous wonderful manager.
April 18th 2018
Victoria was great. As a previous member of PBT I was happy that I can now come back and she made the transaction seamless.
April 12th 2018
Everyone is very friendly at the 2 locations that visit! The Eastern and the Pecos locations! Ashley has been very helpful and welcoming
March 29th 2018
The staff is always so friendly and helpful!!
March 22nd 2018
Victoria was amazing and explained everything to me. She was extremely helpful.
March 22nd 2018
Salon is always clean and little to no wait times
March 20th 2018
I Always have a pleasant experience @ PBT ((ONLY) I will Not go anywhere else!!
March 18th 2018
Staff has been so awesome and helpful, tan looks amazing !
March 13th 2018
Always friendly very warm. New management/she ALWAYS takes care of me.
March 10th 2018
Jessica and Ashley are wonderful and always greet me with a smile and make sure I have the extra towels I need. They update me on current specials and the salon is always clean!
February 28th 2018
Just recently started going to the wigwam/pecos location from the eastern location. Staff was very friendly, Emily F was super helpful and I’m glad to see they have a versa pro. My only complaint is being that it’s so chilly outside right now, it’s impossible to have a comfortable spray tan. Definitely need some temporary heaters or something !
February 21st 2018
I like my location, its never busy and the girls who work there are quick about getting me into aroomto tan
February 12th 2018
It was a good experience clean beds very nice and helpful manager.
January 24th 2018
Janette is always so friendly when I come to tan.
January 18th 2018
The sales girl talked for entirely too long and rattled off random words like “free radicals” and tried to tell me the skin on my face is different that the rest of my body. Anyone who has taken remedial biology knows she was full of crap in a relentless attempt to sell me product. It was annoying.
January 17th 2018
Great service !
January 14th 2018
its the best in town here AND in AZ! I wouldn't go anywhere else!*
January 7th 2018
My experience is consistently great. The staff is professional and personable, of which the manager is the star. Manager Noelle, is to be commended for being impressive as an employee and a leader of employees. Observing her in all situations has been impressive and speaking with her is always a pleasure.
December 17th 2017
It was ok, I asked the girl to see if I had any specials for the month because I haven’t been receiving them via email and she said without looking or asking for my pin.. if you don’t get the email I don’t know what you have. I know the reps before have asked for my pin and were able to tell me? Very poor customer service I thought. And can I get emails for specials on bed tanning.. I don’t spray tan and that seems to be all I get emails about.
December 16th 2017
I think the employees name is Katherine when I came in Thursday. She is so kind.
December 11th 2017
It was great. The salon was clean, and the staff were incredibly friendly
November 29th 2017
Noelle is the best! She’s always professional and friendly.
November 26th 2017
The staff is always so friendly and accommodating and never without a smile! The salon is clean and inviting as well!
November 15th 2017
Tanning is fine! But your stores are FREEZING. The thermostat was at 67! Its 57 outside and then to get a spray tan one is FREEZING. Temperature needs to be at least at 72 for goodness sake!
November 7th 2017
the ladies at the front counter who assisted me in my sign-up process were ultimate professionals. they went out of their way to ensure this process was expedited and they were very efficient. These are the kind of employees that any business would be lucky to have on staff. Also, the facilities were clean and spacious and I will definitely recommend to friends. Overall the experience could not have been more ideal. See you on my next visit. James Woods Diamond Member
October 30th 2017
Adam located in the Rainbow store was very pleasant and fun to deal with. Jeannette located on Coronado is so friendly. I enjoy her attitude. Very clean locations.
October 17th 2017
I love PBT
October 6th 2017
I just love Noelle! She's always professional, friendly and knowledgeable.
September 26th 2017
Great Staff, very helpful and informative about the products sold in the store
September 25th 2017
Amazing people and salon. Always helpful and nice!
September 23rd 2017
Always a pleasure!
September 8th 2017
Noelle and Michelle are awesome. Very knowledgeable. The location on eastern is my favorite. Always very clean.
September 1st 2017
Great customer service! The person I dealt with (Arianne I believe) was awesome!!
August 30th 2017
This is my favorite tanning salon out of all the ones in Las Vegas! Top Notch with customer service, suggestive selling and friendly staff. I have lived here for 11 yrs. started tanning instead of the hot sun and love the selections available...
August 29th 2017
Salon is always clean the staff is very friendly.
August 21st 2017
Noel is the manager. She runs a tight ship, and her staff are very efficient. Noel and her staff are excellent, well trained, friendly and always willing to help.
August 10th 2017
I always have a great experience when I come in-it's very relaxing too
July 28th 2017
July 23rd 2017
Staff members are always friendly and greet me with a smile and the salon is always clean and well-maintained!
June 20th 2017
A wonderful tanning experience (once again)! Jade greeted me with a smile and always has my extra towels ready for me. The salon was immaculate and I was completely satisfied. Thanks, Palm Beach on Eastern!
June 17th 2017
Great!! Noelle made Mystic tan better with more fragrance!
June 16th 2017
Awesome as usual!! Love Michelle!!
June 7th 2017
Staff is always very friendly and informative on specials and services.
May 29th 2017
Best Salon and customer service in Vegas! I suggest coming here! Very clean, professional, knowledgeable, great pricing, plenty of options, etc. The list goes on! I love Jade specifically. She is the main reason I tan here. She is a sweet girl and always remembers me.
May 27th 2017
As always both the Staff and the cleanliness of this property is over the top. We have been at this location for over 3 years now. and to date this Manager and her Staff is a fine running machine.Keep up the great job!
May 25th 2017
Greeted by name, offered package upgrade and quickly put in a tanning bed
May 20th 2017
Adrianna, Jade, and Leanna are amazing as are Michelle and Noelle. No matter who is working, they are friendly and accommodating, always greeting me with a smile and assisting me with whatever I need. They offer suggestions as to how to maintain my tan and genuinely care about me. The store is clean and everything is organized and maintained. Thank you!
May 18th 2017
Awesome experience.. Best place and the staff are excellent.
May 17th 2017
Staff is friendly, quality tanning beds provide great tanning color in a minimum amount of time and the PBT location is very clean.
May 16th 2017
Great experience. Would be better if I didn't have to tell them my last name every time I go there. I've been a customer for 6 years. I do realizeI don't go in as often as I'd like too, so it's not completely their fault.
May 13th 2017
Averyanna was awesome!! Very nice and professional.
May 9th 2017
They are always friendly. They always ask me if I have everything I need. They are great sales women men. I've been a member for two years now and I enjoy the location on Eastern. Noel is a great team captain I have experienced her teaching her crew and making sure that she gives all the employees and clients the best detail about the product that they're buying. It's pretty impressive. She should sell BMWs
April 30th 2017
Amazing Girls! Noelle and Jade are always so happy when I come in.
April 29th 2017
Friendly, helpful staff . My spray tan in the Versa Pro always looks natural and flawless. Very clean and always provided towel and lotion, wipes and hair and feet caps . They also provide safety googles. I've been to many tanning salons and this one is by far the best!
April 28th 2017
Awesome!! Love PBT!!
April 24th 2017
Amazing!! The customer service and the brightens I get when I walk into this store is always pleasant. I love coming here! The best salon in Vegas!
April 23rd 2017
This Palm Beach Tan is great, from the standpoint that it's clean, consistent in it's services and the employees are always pleasant, helpful and well informed. The manager, Noelle, is the best.My only concern is that there should be a way to determine who in a long line of people waiting is there to simply tan. There are times when I come to tan and end up waiting while employees are selling the contract or engaged in product instruction and sales. Sometimes, I am one of those people being educated about products and I will say to go ahead and help someone if they're only there to tan. The last time this happened, there were 3 employees...all working hard....but two were explaining and selling the contract and one was engaged in explaining different products. Meanwhile, there were 4 others waiting to tan.As I said, this location has well-trained, professional employees and I enjoy very much using this location.
April 23rd 2017
Very friendly service
April 21st 2017
Avy is great!
April 17th 2017
No wait time, pleasant greeting, clean.
April 16th 2017
Noelle, Jade, and Justin are amazing and I always have such an extraordinary tanning experience when I come in. The salon is always clean and they know which beds I prefer and make it a point to always greet me with smiles and the extra towels I like. They genuinely care about me and consistently make sure everything went ok when I finish in the bed. I'm in awe that no matter how busy is, their customer service remains top notch and their energy is contagious. Thanks!
April 13th 2017
Everyone is very friendly and knowledgeable. It's always a wonderful experience coming in, I'm always greeted with a smile and positive attitude.
April 12th 2017
I love this place! Everyone is always so professional and sweet!
April 11th 2017
I have never been disappointed in the quality of service I've received at Palm Beach Tan. Even when I have out of state company in town I have them come with me so they can spray tan before going back home. Amazing place!
April 9th 2017
I love the girls here!! Especially the management team. They always know how to answer any questions I might have and I always get the best results with what they recommend. They even know how to match a product to my skin to make sure I love it.
April 8th 2017
Always pleasant and fun!! Very clean. Well stocked. Always a pleasure!
April 7th 2017
The manager Nicole is GREAT!! She's sweet and always accommodating. She really puts up with a lot from the difficult customers and remains polite. Great employee of your company.
April 6th 2017
New staff member is good Alissa. Level one bed was down (?) Had to wait for other. Policy should be if that happens staff can be authorized to use a level two bed.Music system for whole facility was only 1 channel. It happened to be load rap. Should look at system to see what happened to other channel choices.Other services are the same.
April 5th 2017
The staff and property are outstanding! The cleanliness of the store and rooms are excellent. The staff always greets us with a smile and offers us the latest in product and specials. Over 3 years of this service Thank You!
March 28th 2017
Great customer service. I've never once had to wait! Clean and friendly.
March 21st 2017
Ok. Doesn't set itself apart from any other tanning salon. The one professional employee, Kayla, is leaving, so it's back to waiting, lack of professionalism, and maybe looking for another tanning salon. We'll see.
March 20th 2017
The staff is always greeting us with great Customer Service. The store is super clean though out. The rooms are always turned over and ready for clients. Great staff and property. Keep up the great job!
March 19th 2017
I frequent two of the salons in Las Vegas and both locations have great personnel and are extremely friendly. They always inform me of specials as they know how much I like to upgrade. Both are great locations.
March 19th 2017
No one is overly friendly. I do love coming here and tanning. I am new to palm beach tan. I am not that impressed. Super clean and great beds though.
March 18th 2017
You have a great training program I can see because each new hire is up to your quality standards. I have never experienced anyone on your staff without great customer service. Your primary manager has a smile on her face always and is kind to the staff and all customers who walk in the door. She is an asset to your business for sure. After taking her family leave she came back with that same smile and fantastic service. It may return to the heat here in Las Vegas but I will continue to be your customer because of your staff.
March 14th 2017
Noelle and Lorena are amazing! The salon is always clean and well-maintained and they always greet me with a smile when I walk through the door. Even when it is busy, they make sure my tanning needs are met and that my overall experience is a great one. I truly appreciate that they go above and beyond and that they consistently provide the utmost in phenomenal customer service and thorough education on products available as well! Thanks, Noelle and Lorena!
March 7th 2017
Amazing!Jade is such a bright sunshine to walk into in the morning. I will only tan here because of her.
March 3rd 2017
As always the service is amazing. Lorena and Jane helped me the last time I was there. Both of these ladies are great and friendly every time I come in.
February 27th 2017
Amazing place. Great tanning beds. Staff is always wonderful.
February 27th 2017
The prices are awesome, the staff is very friendly and the location is CLEAN! I didn't feel I was being Pushed into buying the most expensive packages. The staff knows their beds and products.
February 26th 2017
Always a great experience
February 18th 2017
Your staff is always helpful friendly and a real.pleasure to talk to Rooms are always clean with fresh supplies
February 15th 2017
February 10th 2017
Noelle and Lorena are amazing and they always greet me with a smile and make sure I'm doing well! They recommend products and the salon is always clean.
February 6th 2017
I really enjoy the positive and happy attitudes when I come in. I am only able to come into tan during the weekends and even than it's a challenge.
February 4th 2017
Always very clean and always friendly staff. Very knowledgeable about all products.
February 3rd 2017
I have been coming here for over 2 months, and I have had nothing but great customer service. It has surpassed all expectations I had had. In addition to the Lorena who has helped me in numerous occasions has handled in very professional manner. As well as provided detailed and informative answers to questions I had.I am very happy with this place! Very well kept facility.
February 3rd 2017
I always feel welcome when I go into Palm Beach Tan. I was very happy to hear that there were new bulbs put into one of the top beds! I moved to Henderson July of last year and this is the first time the bulbs were replaced! Needless to say I was VERY happy!
January 20th 2017
Jessica is the best manager I have had the pleasure of dealing with at Palm Beach Tan. She is always so hospitable and always in a great mood. Especially on days where I come straight from work and need someone to brighten my day.
January 17th 2017
Love Palm Beach Tan!!!
January 13th 2017
I love the beds and I will soon upgrade.
January 11th 2017
Your staff is always feiwndly and helpful
January 11th 2017
The staff at my location has excellent customer service in every way I can imagine. As a former customer service manager and hr director I recognize quality employees. The training of the staff has been excellent because even when Nowell went on maternity leave the service continued to be at it's best. This should be your star branch for sure.
January 8th 2017
Noelle is amazing and her charismatic nature is evident in all that she does! She always takes the time to make sure I'm taken care of and that my tanning experience is a pleasant one. The salon is always clean as well, which is much appreciated!
December 30th 2016
The facilities are always clean and there are plenty of units so that I rarely have to wait when I decide to stop by. The reason I didn't give five stars is because most of the units have something wrong with them (i.e. Music not hooked up, buttons worn off, etc.) and the bulbs could be changed more frequently,
December 30th 2016
I am always amazed by this place! I am going to Hawaii soon and needed toJump start my tan. So Noel has helped by having me do different things that I've never done before and it's really working! I'll be going in again today and can't wait to see what she has in store for me this time!
November 29th 2016
It is always a pleasure to come into the salon and your manager Noel is especially knowledgeable!
November 7th 2016
Awesome spa! The staff is friendly and helpful along with very clean property. Keep up the great job!Thank You, AgainMark & Laela
November 6th 2016
It had been a while since I had been in, but the service has never changed. Amber was wonderful. I know I came in 25 minutes before closing but she never rushed me. She helped with my product selection taking the time to explain the difference in 2 products. I used a UV bed as well as the Versa spa. Thank you for having staff that is always welcoming.
October 29th 2016
I've had a great experience at this location so far! Great staff and clean facilities
October 27th 2016
Very very helpful, knew exactly what they were talking about when it came to know how to build a perfect tan and very knowledgeable about the products they had on hand, one thing that I was not satisfied with was how pushy the sales people are at trying to get you to buy products that are very over priced, being told it's a great deal when it's not because the same item they are selling for $123.00 you can get anywhere else for $62.00.
September 28th 2016
You have an excellent staff. I see nothing but superior service!
September 19th 2016
I am only disappointed in one thing when I come to Palm Beach Tan. That is when I go into the regular tanning beds and follow up with the spray tan. If there is people that come in to use the spray tan while Im using the regular beds I have to wait a long time to go straight from the tanning bed to spray tan rooms. Its very annoying. I should be able to go from one bed to the next.
September 12th 2016
I have not used my Level 3 membership in almost 4 month's. When I showed up it was noted and I asked if i might get an upgrade to a Level 4 bed in light of my membership not being used. Sadly I was told NO I can't do that. If after Paying $150.00 for nothing you might think that good customer service would be to extend the $5.00 that it might cost to upgrade me. This will likely lead to my cancellation after 5 years membership.
August 13th 2016
Jennifer is such a pleasant young lady with a friendly demeanor. She is always very knowledgeable and helpful every time I'm in. Give this girl a huge raise. She could work for me any day!
August 3rd 2016
Always great personalities from employees but I really wish the speakers/radio would work when I go in. There really is never clear channels with a variety of genres.
July 29th 2016
Great customer service
June 21st 2016
Loved the girls, the new assistant manager was very helpful and nice.
June 20th 2016
I love tanning here!!! Most of the employees are pleasant & helpful. The nicest one I've had was actually yesterday, Taylor at the Coronado location in Henderson, NV. She was super sweet & walked me through my first spray tan! Yay!! I will continue tanning here as long as I can
June 16th 2016
Abbi was great. She explained all the different options as far as tanning packages go and helped me find the best fit for my needs. She also walked me thru how to each piece of equipment worked, how to use it, and advised me in the best way to start my tanning experience. I will encourage everyone I know to tan here.
June 16th 2016
Always greeted upon entering, friendly staff
June 4th 2016
Everyone is always so friendly and clean.
June 3rd 2016
The girl who waited on me (I believe she is a manager) - was and always is GREAT - very courteous, professional and informative. The only thing keeping this from being a 5 star experience was due to the associate who cleaned the Versa Pro (Spray-tanning room.) She did not leave one of the nose protectors (to prevent fumes) in the room so I went back out and asked her for one. She said they were running low so only giving them out upon request. She should have mentioned that before I went in the room or maybe put a sign out because if I had completely disrobed before I noticed, I would have been irritated. Otherwise, everything else was fine!
May 30th 2016
Kate the manager is great. You can tell she takes her job serious. She is always either training/coaching staff or selling to customer. She knows the products well and made perfect recommendations for me. She knows her customers by name and it feels personable when I come in! Way to go Kate!!!
May 19th 2016
Your staff is exceptional. I managed a customer service group in the past and recognize star players. Your trainer knows her stuff for sure because everyone who she trains follows her lead. She is having a little baby soon and I will miss her while she is on her FMLA but I am sure the staff will do a great job.
May 16th 2016
Great staff! Super friendly and enjoyable. New assistant manager was helpful and as professional as possible considering there was a full house. She got to everyone quick and efficiently.
May 15th 2016
The facilities are always clean and inviting and staff is super helpful!
May 7th 2016
Clean and friendly! The staff treats you with a smile and handles our requests with no problems. Thank You.Keep up the great job!
April 23rd 2016
Skyler is awesome. Friendly, professional and helpful.
April 22nd 2016
Everyone is always friendly and helpful and everything is kept very clean.
April 18th 2016
Great staff! Friendly, helpful and nice!
April 13th 2016
The employees were great, I feel it's a bit too pricey for the lotion and the tanning
April 12th 2016
I love PBT. I love the staff. I'm super disappointed with the spray tan Monday's for $10. The service doesn't exist anymore. I'm thinking of going to another tanning salon that offers spray tanning every week at a competitive price. I would pay an addition extra $40 a month for Spray Tan Monday's...thinking PBT isn't for me anymore. I'm not the only one thinking of bailing.
April 10th 2016
I'm not sure you ask for my opinion and do not reply. I'm still wondering why it cost $41.89 for my 1st mo. back (after 9 mo "frozen") when my package cost $29.99/mo...$32.95 w/tax
April 6th 2016
I had not been in to Palm Beach Tan since October, and Skylar was the most helpful when I came in yesterday to get my account straightened out and reactivated. He was professional and awesome! Glad to be back to PBT
April 1st 2016
Always great service.
March 25th 2016
I give my location 3 stars only because the employees are very nice and easy to talk to. If it weren't for them, I would have rated the location lower. It seems like there are always problems with the VersaPro machine and it should not have these issues for the amount we pay for our premium memberships.
March 23rd 2016
Last night when I went to spray tan there is no one in the lobby or visual down the hall. The front desk told me there was a wait on the mystic tan, in line. I said OK I'll go after and she said I could not because they were closing. I then said where is the person now and she said The person was still tanning in the bed and they had five minutes left. So I told her it will only take me 3 to 4 minutes to spray tan then that person can go. She replied to me that no she already had her On line in the system and couldn't take her out therefore I couldn't spray. So I thought I'd poor service that I couldn't tan because someone was in line to use it although they were in the bed and if I went five minutes after them the building was closed.
March 22nd 2016
Noelle and Skylar are amazing and they always make sure my tanning experience is the best. They genuinely care for not just me, but all of their customers. The salon is clean and they are never without a smile!
March 12th 2016
All of your gals and guys have fantastic customer service for sure!
February 29th 2016
I'm looking to cancel my member ship due to the fact that I have to wait a complete 24 hrs before I can return. I feel I should be able to return the next day at any time as long as it is not the same day.
February 28th 2016
Always a nice experience! Great staff!
February 19th 2016
Always an amazing experience as the salon is always clean and the associates are always so friendly and accomodating! Thank you!
February 7th 2016
I am never disappointed in the service of your staff here in Henderson.
February 1st 2016
Very impressed with the cleanliness of the tanning salon. The salon also has a great selection of beds.
November 6th 2015
The staff was very friendly but a little too pushy with the sales. I said I was more interested in the low pressure beds with UVB because of a Vit D deficiency (a straight UVA bed does nothing for Vit D) and also I wasn't too interested in tanning for tanning sake. Also they tried to sell me face lotion with no spf after I said I had problems with melasma that's activated by UV rays and that I intended to cover my face. Not a big deal, but the sales associates should tailor their sales pitch to what the customer wants. I totally would have bought a UV blocking towel for my face and hair if the salon was selling those things. Otherwise, my tanning experience has been great. Everyone is friendly and the beds are always clean, and they make sure I get the bed that most recently he it's bulbs changed. Awesome!
November 5th 2015
The bed is great! My tan is progressing quickly which I love. The salon is very clean. My only complaint, which is a big deal is the CUSTOMER SERVICE!!! I've had my package for 3 weeks now & have only encountered 2 polite/pleasant employees. One day I walked out after my tan past the front counter, with 4 employees standing there talking about personal things & not one person said a thing to me! Only one person looked up. Yuck!! I left my last tanning salon because the lack of politeness, hope I won't have to find a new salon
October 3rd 2015
I love the service, hours, and the different tanning beds! Plus there is great deals on great bronzes