June 17th 2020
Cassandra has been so helpful to me and really takes great care of all the guests. I really enjoy going to PBT because of the friendliness, cleanliness and professionalism.
June 12th 2020
Erica is wonderful!
November 9th 2019
I enjoyed tanning here. Friendly customer service, super clean booths and affordable pricing/packages. The only downside and why I didn’t purchase a package is that the tans do expire fairly quickly. So if you don’t tan often enough, you’ll lose money.
June 6th 2019
The young ladies at the salon are always so helpful and amazing !!! Very knowledgeable about the products!!!
May 14th 2019
I always have a great experience when I go to the one on W Tropicana. The girls r very pleasant. I just met Marisa, now she is gone I think giving birth soon, congrats! Hope she comes back, always smiling and willing to explain! The new girl seems like she has a great attitude,
April 19th 2019
Well I really like the new manager Marisa, I believe her name is, on W. Tropicana.
April 13th 2019
Respect and very good service
March 13th 2019
All of the staff I have encountered has been very nice. I feel bad they work for a company that is super corporate, forces people into contracts and over charges. I hate going there but I need to tan for my job.
February 18th 2019
Clean Friendly very good pres7
February 11th 2019
Always great at this location! The girls are wonderful and the salon is clean.
January 19th 2019
Always clean, quick and friendly
January 11th 2019
Helpful staff and great beds.
January 10th 2019
Clean salon, friendly knowledgable staff. However, I am disappointed with the product (Mystic Tan) as it does not seem to spray as evenly as competitors and even with bronzers I am not satisfied with the results.
January 9th 2019
Marissa that initially signed me up was great! Very friendly! I returned the next day and the associate was rude. I did not know about the 24 hour rule which will probably deter me from continuing my Membership past this first month :(
December 28th 2018
Love the staff! The place is always spotless.
December 25th 2018
Everything is good besides mirror in the room is too high up on the wall! I want to check myself in the mirror before I get out the room but I can’t without me getting on the chair or just can’t check myself after tan!Besides that, it’s clean, all the staffs are nice and I love it.
May 29th 2018
I went in and tanned on Monday Memorial Day and there was 2 lady’s working and the service was far from 100% that my wife and self normally receive the 2 girls seemed like they were being put out at a inconvenient by assisting my wife and selfNormally the service is way above that could be expected when the manager lady is there
March 20th 2018
Nice clean facilty. No wait time. Employee was very helpful!
March 15th 2018
Love Leanna, on W. Tropicana. The place is so clean!
March 12th 2018
Leanna helped me understand all my options very well and made sure I was comfortable operating my tanning bed before leaving me. She has very good customer service skills. This girl deserves a raise!
February 25th 2018
Love the staff at this salon.. Neolani is awesome!
February 23rd 2018
Employees are always friendly and helpful! They let me know what deals are going on and always greet me by name.
February 13th 2018
I love palm Beach tan, they always make sure I have everything I need to look and feel my best.
January 29th 2018
Love the staff and how friendly and knowledgeable they are!!
January 8th 2018
Zoe is always so great! She’s very friendly and helpful. Glad to see there’s finally an amazing manger and staff at the location on Tropicana and Fort Apache!
January 8th 2018
Always so clean and friendly
January 8th 2018
Amazing!!!! LOVE Bee she’s absolutely amazing, always a smile on her face and so helpful. Never gets bothered by my millions of questions about tanning. Wonder experience
January 4th 2018
It is always good to go to palm beach tan Bee always makes the short time memorable
December 22nd 2017
I want to make a suggestion. It would be great if the company would do away with having to wait 24 hrs to tan. This is very inconvenient for working people. My schedule is not always the same.
November 30th 2017
I love it here
October 31st 2017
My experience at your salon was amazing your staff are very knowledgeable and friendly.. Bee really does know how to run a salon.. she is very organized and professional.. The store and beds are always clean.
October 12th 2017
I enjoy tanning here and have had a diamond membership for years but when I get rewards they don’t necessarily apply to me. It would be nice to be able to apply my rewards to my membership bill or full bottles of tanning lotion and not just using other beds which are included in my membership.
September 20th 2017
The front desk agents are always nice and knowledgeable. Love their attention to detail.
September 18th 2017
The new manager bee is fantastic! I have been with palm beach tan for over two years now and the manager after Skylar and Emma was just down right horrible. Skylar and Emma were awesome and to have that girl come in after them was a disaster. She always had a bad attitude and was rude. She had no personality and is the reason why I stopped going to palm beach tan for two months. All the other staff is great, courtesy, and outgoing. I enjoy seeing them all. So having bee there now as a manager is a fresh breath of air!
September 13th 2017
I came to Palm beach tanning and had such a great experience with a young woman named Bee .Bee really took her time in explaining how to work the beds with me and explaining the whole tanning process. She really has a very welcoming and bubbly personality . I just want to say Thank you for hiring such knowledgeable staff in you salon.
September 2nd 2017
The lady working was super friendly and professional but there was no lotion in the sunless tanning Booth. I didn't think that would be a big issue but let me tell you my hands look crazy today from using the booth without lotion. You all need to stock that booth better, especially for the money I pay to use it. my friends are going to make fun of my hands for a week!
June 15th 2017
The manager and staff are top rated in my book for giving me a great first experience . I'm definitely going to be getting my friends to switch salons.
June 11th 2017
Service is always great!!!
June 4th 2017
Pleasant peopleClean rooms
May 4th 2017
Recommended a good lotion I'm happy with it - she listened to my needs (sorry forgot her name!) Your beds are always clean I worked at a tanning salon for years and can spot a dirty bed or streaks on a bed from a mile away.
April 18th 2017
Christy was fantastic! She made us feel so welcome and answered all our questions!
April 13th 2017
The staff is friendly and the environment clean. The manager has always been pleasant and is knowledgeable in answering the questions I have had.
April 13th 2017
I have been coming to PBT off and on for years. I have always had a great experience every time, but recently it was exceptional. Skyler was extremely knowledgeable and patient. He was so great that I had personally offered him a job if ever in the future. Skyler is definitely an asset to the location as well as the company.
April 4th 2017
Even though I arrived at a very busy time, the one staff member was very helpful. It was also a very low pressure sales environment, which made it easier for me to quickly purchase what I wanted. The only feedback I have would be to have additional staff at such a busy time so there wouldn't have been such a long wait.
March 27th 2017
March 27th 2017
Clean and really great staff!
March 26th 2017
Skylar is an amazing asset to your company! He is friendly, helpful and has great customer service skills. He is extremely knowledgeable and goes the extra mile to make sure the customer is satisfied! Your company is lucky to have him!
March 19th 2017
I truly enjoy every aspect of my tanning session from the moment I walk in the door. Skylar is as always professional with a tremendous friendliness that is uncommon these days. ..the girls. ..I call them girls because they are young enough to be my daughters. They are sweet and friendly. 10 stars!
March 19th 2017
Alot of help and information.
March 14th 2017
Curtious staff, very clean facility. Fast service.
March 10th 2017
Morgan was so friendly and well informed. She was patient and showed me everything I needed to know. And the tan itself was fantastic! Even spray, great non orange color and smelled like coconut (my choice).
March 6th 2017
Wow!! I love this place! I just started going on Monday. I was skeptical because I've gone to another tanning place (not naming names) but they were rude, not personal at all and always seemed in a rush with me. Not the case here at Palm Beach, on West Tropicana!!Stephanie works there, and oh my gosh, I LOVE her!!! She explained everything, she was patient and showed me around. Even remembered me when I came in again. Because of her, I'll be signing on as a member. She's awesome!! Palm Beach Tanning should be extremely proud to have Stephanie on their team!!!
February 27th 2017
Very clean and the staff is always very welcoming and helpful. I never feel rushed if I have questions. I love PBT!!
January 21st 2017
Very professional, and classy employees! I'm very satisfied with the service I receive at Trop location. Excellent!
January 15th 2017
Stephanie is cool she's very helpful. And pretty
December 31st 2016
The temperature was perfect for a change. The front desk girls were awrsome and friendly for a change. The bulbs felt nice and strong....yeah! FUNTASTIC EXPERIENCE FOR A CHANGE. USUALLY CHARLESTON LOCATION LEAVES MUCH TO BE DESIRED AND I DONT LUKE COMING HERE. I WAS IN THE AREA AND REALLY WANTED TO TAN so i thought i woyld try.
November 26th 2016
Customer service is always friendly but I don't feel I'm getting what I'm paying for and management willing to keep their customers. I've been with the company a long time and I have been denied the last few email promos from staff and managers even when there is no expiration date. Staff has called managers and still been denied. If the email promos have a deadline please include that in the email. This isn't a way to say "thank you" to customers who are paying for a vanity service. I don't feel $20-30 a month to only tan a "base tan" and not a bronzing tan is worth it especially when I'm asking to pay for a one time package via email promos and always told "oh sorry we can't". Starting January I am restructuring my personal budget and I don't think I want to keep spending $20-30 a month on tanning with this company that doesn't give me bronzing and then be denied email promos to buy bronzing. Especially being with the company so long.I understand industry pricing which is why I won't be continuing tanning unless I find a company with fair pricing and appreciates their customers. Thank you for the opportunity to give my feedback and I look forward to hearing back :)
November 10th 2016
Thank you for returning my rings I accidentally left behind!
September 15th 2016
I have been tanning at Palm Beach for about 10 years, I love that I can freeze my membership for the winter months.
August 28th 2016
I don't like that I pay the most per month for a level 4 bed and often have to wait because this location has only one.
August 5th 2016
The staff at Palm Beach Tan on Fort Apache and Tropicana are amazing. They took me on a royal tour and got me all signed up for the diamond package! The environment is peaceful and they are really clean! Thank you!
August 2nd 2016
Well, I visited the Charleston location and it was so freezing in there, I had to put the tanning towel on the floor to put on my lotion. Then of course I couldn't use the towel after tanning because it was on the floor. I also noticed dead baby roaches on the floor in the room I was in. I mentioned it to the front desk staff girl when I left and she seemed so preoccupied, she didn't even apologize and barely even acknowledge how gross that was. Anyway, it's not the first time it's been freezing at this location. It's uncomfortable and that day the staff member was so out there, I probably won't return to this location, even if I happen to be in the area. On a positive note: your am person GABI I think her name is, IS AWESOME: sweet friendly and always helpful!
July 13th 2016
Usually a good experience with friendly and helpful staff, once in a while they run out of products, like the dark mystic tan and accelerator.
June 13th 2016
I have had my membership at Palm Beach for about 10 yrs and I love it
May 31st 2016
Love palm beach! Friendly staff, clean rooms.
May 21st 2016
Lexis was very friendly and answered all of my questions.
May 21st 2016
I was told about the 3 month special to upgrade to a higher level which was a great deal...
April 11th 2016
Staff is friendly and knowledgeable about products and the equipment, salon is clean and beds are sanitized (I check before each session I used to work at a tanning salon and always check my beds before tanning as a habit!)
April 8th 2016
Always clean and friendly
April 4th 2016
Love it except that there is only one level 4 bed and waiting gets frustrating.
March 29th 2016
Love this place....everyone is pleasant and the beds are great
March 21st 2016
The girls at the Tropicana location are always super nice, helpful and pleasant
March 21st 2016
The girls at the Tropicana location are always super nice and pleasant.
March 20th 2016
Very happy with the service and how clean the salon was. Every time I tan at Palm Beach everyone is very friendly and always professional.. I love that all the salons are always clean. I love that the lotions are not over priced. Thank you.
March 20th 2016
There are so many different places to choose from, but Palm Beach tan is the only tanning place I go to. The staff is always friendly and informative. Very clean.
March 14th 2016
Knowledgeable consultants, friendly staff, very helpful, great at sales, not too pushy but still doing their job. Wonderful experience nice clean salons, definitely recommend over other salons in town.
March 4th 2016
love the beds but need new bulbs. The staff is great.
March 3rd 2016
I hate that I pay more than other members and always have to wait for a level 4 bed because there is only one. It was especially frustrating when you do promotions to upgrade people and I have to wait .
February 25th 2016
Very friendly staff and knowledgable
February 14th 2016
Happy overall. Fast and friendly service. I just do the beds and was a little disappointed that you didn't have any special for it
February 1st 2016
Greetings,From the first time i walked into PBT for a tour and information, i felt right at home. The girls were friendly, helpful and no high pressure pushy attitudes trying to get me to sign up. Since then every time i visit PBT to have a peaceful session, it's always wonderful The Tropicana Fort Apache location is super clean, welcoming and the rooms are great. I love Bobby G and all the rest of the staff. You have a lifer-I'm so happy I stopped in and so happy i signed up. I will be sure to tell all my friends about PBT..Thank you over much! Shannon P.S. Your prices are reasonable and it makes tanning affordable. Thank you!
January 27th 2016
I love all my girls at palm beach tan on Tropicana and ft. Apache!!
January 26th 2016
Usually dislike rainbow location.Your staff there currently have changed my mind! Great job on the hiring and coaching.
October 2nd 2015
I have been with palm beach tan for about 10 years I have the best membership and every winter I put it on hold! I just wish they would get rid of the 24 hour tan rule
October 2nd 2015
5 stars to palm beach tan!! I love all to employees. the beds are great.