May 4, 2019
The 24 hour rule us dumb and inconvenient for people like me that cone one lunch. I get 1 chance at a lunch per day and I dont get to pick when it is. So I can't sit around waiting a half hour.
May 3, 2019
As always, The manager Alexis is great! I love that the employees are on top of their game with products and knowledge yet don’t over push things!
April 25, 2019
Yesterday was the 1st time I've tanned since October and I didn't have my primer for the versa. My fiance & I split & all my tan stuff is still at his house so I bought a one time pack...for $10.25! I was thinking it'd be a dollar or two but not TEN. I was super disappointed that it was so high but it could've been discounted or comped since I've been with y'all almost a year. Never froze my account so you still got your $53+ per month without my tanning & I couldn't even get a free packet of primer. Just a disapppointing first time back. However, it's a new staff, I don't know them all that well but Alexis & Maddie seemed nice enough though.
April 25, 2019
Staff is always super friendly and helpful!
April 24, 2019
I still say there needs to be more spray tanning booths available at this location. I went on a Tuesday to try and avoid the crowd and still ended up being there for an hour because of a line
April 20, 2019
the staff at the Avon location is very friendly
April 18, 2019
It's always very nice very happy place.
April 15, 2019
Ladies are very helpful
April 8, 2019
Alwayy enjoy my visit
April 5, 2019
I love coming into palm beach, however I waited for over an hour for a spray tan where I felt other people were jumping ahead of me in line. I feel the location is too busy to just have two options for spray tanning, especially when one machine seems to be more popular than the other.
April 3, 2019
I lovveeee coming in! ALL the girls are so nice and welcoming, I’ve been to different tanning salons( not pbt) and there are judgy girls. None of that with you guys and I’ve been to two of your locations and i have not once had a bad experience! YOU GUYS ROCK!
March 30, 2019
High turn over there ? Not good for a business.
March 23, 2019
I am overjoyed with my experience at Palm Beach Tanning!!! Cassie is Wonderful!! Very knowledgeable and warm and welcoming! Explained everything in detail to make it the perfect first visit! And Laura is awesome as well! Made my return visit just perfect!
Absolutely love The Avon location! Looking forward to being a longtime loyal customer!
March 10, 2019
Such friendly desk help. Not always clear communication about operation of beds or pricing.
March 7, 2019
Well...here goes CHANGE YOUR BULBS!!!!
I’m tired of going into the beds & not seeing any color. You can’t expect to keep clients if you don’t clean your acrylics & change your bulbs. It’s to the point that I have ppl asking me if I’m still tanning ?
That’s an embarrassment for PBT.
Ok...shout out to Mackenzie in your
Strongsville location. She makes my day. Mackenzie is a knowledgeable; professional; upbeat; kind and caring chick. You guys are lucky to have her as an employee.
Please CHANGE YOUR BULBS bc the monthly fee is way 2 much 2 pay for frickin crappy bulbs.
March 4, 2019
I love Deanna( the shift lead) at Avon OH location. She is so friendly and helpful. She always has a smile and remembers me and I just started tanning at that location. Service by all the employees is excellent and I love my tanning visit with them.
February 25, 2019
Always have a good experience the staff are always helpful and remind you about products or current specials so what more could you ask for?
February 14, 2019
Love my Avon location, girls are always friendly!
February 13, 2019
I've been gong here for a couple years. I love the girls and the beds are always kept up with new bulbs and clean.
February 11, 2019
Have yet to have a bad experience at PBT
February 5, 2019
Always treated well. Do they have a choice with these surveys. Lol
February 5, 2019
Love the girls at the Lakewood Ohio Palm Beach Tan. They always inform me about specials and upgrades when they come up. They treat every customer with great care and remember who I am. They really create a great atmosphere.
January 30, 2019
Avon, OH Girls are always friendly and knowledgeable.... and on top of selling promotions and specials
January 21, 2019
Tanning here is always fun !
January 12, 2019
The girls are great!
January 10, 2019
The beds are always clean, bulbs are always bright and changed regularly, and the girls that work there are so informative and sweet!! Love going here!!!
January 7, 2019
Friendly. Efficient. Clean. Community kindness.
December 24, 2018
There is only one thing I do not like and that is your put an expiration date on upgrades. I purchased 4 with tan dollars and used 2 then my job got busy keeping me away and I was not informed they had an expiration date so they were gone. I really think you should not put a date on them and let people use them as they want not when you want them too.
December 21, 2018
Always friendly, helpful staff. Deana, I hope got her name right, was especially helpful. Very friendly, personalble, and seemed to genuinely care. She’s a very valuable asset to your business, and I assume compliments on her are fairly normal. I usually tan after work as a wind down, and I’m usually exhausted, it was refreshing to be greeted with someone with such a phenomenal personality. Please make sure she is recognized. Merry Christmas!
December 12, 2018
Spray tan was amazing never met the girl before
December 7, 2018
The employees always welcomes you when you walk in the door if you have any questions they answer them with a smile and explain to you how they beds work. Keep up the good wrk...
September 6, 2018
All the employees are very professional nice and kind.
September 5, 2018
As always the employees here are GREAT - friendly, quick to check in, always have the beds ready !!
August 17, 2018
The ladies at the front desk are really nice. It's very clean. Good tan. Great deals.
May 19, 2018
Associates are all really nice. The manager here is a big help. Great experience every time I walk through the door.
April 24, 2018
April 22, 2018
ALEXA from AVON IS THE BEST EVER!!! SHE IS THE REASON I KEEP GOING
April 20, 2018
I came in on 4/19 and the 2 Ladies at the desk were very friendly and helpful. The girl who signed me up went over all the plans and helped pick which one that was best for me. She then explained everything on the tanning bed and how it worked. I received a gift card for Christmas and wasn’t to thrilled about going here because of the traffic on my way home but I’m glad I received the gift card because it was a great 1st experience..
April 20, 2018
Alexis is great, very helpful and kind. The place is clean, in and out quick.
April 10, 2018
Friendly fun filled staff. Makes it exciting to my tan on
April 7, 2018
Alexa and Lexi are wonderful and I leave with a smile every time . I was planning to cancel my membership at the end of this month because I go to the Caribbean on the 22nd but because of them decided to keep it open and freeze it till I need it next again.
April 4, 2018
The manager listened to my complaints about the previous location I went to and made sure that I had a better experience here! She showed me everything that I would need to know and was so pleasant!!! Never going back to the other location!
April 2, 2018
Aubrey was great! Recommended great products!
March 31, 2018
The staff at the desk are always friendly and knowledgeable about which bed to use- I look forward to tanning there.
March 27, 2018
Love all the workers, super friendly! Clean and nice atmosphere! Very welcoming
March 21, 2018
Love Spray tanning instant color. Feels amazing on my skin. After care should be reviewed with client.
March 17, 2018
Dear Palm Beach Tan Owners...SHAME ON YOU!!!! Your girls are amazing & they make you $$$ & yet you feel the need to break their spirits...if you ever stopped in to see just how much these girls do I would be shocked. All they want to do is please you & they love what they do it’s not a job to them they LOVE coming in every day
To Neil the only thing that I can say to you is you are the epitome of the song “MEAN” by Taylor Swift. I feel that you must have been bullied as a child bc the way you speak & threaten these girls is inhuman
Dear Ryan... thank you for being you I have spoken to you numerous times & I really wish that the owners would take off the shackles that is cutting off your ability to do your job...it’s pathetic
To all my amazing girls don’t let this place change you bc all of the ones I’m naming are wonderful & no one can break you unless you let them (they may try) but hang in there bc you are destined for nothing less than greatness
Gabby - you are a unicorn so keep being brilliant; fierce & amazing bc you are going to do great things
Lexi - you make me smile & I love your upbeat attitude...keep being you
Faith - you are strong & tough but the way you make clients feel so comfortable comes from your beautiful heart
Katie - you are wonderful; kind; beautiful inside & out & you are always willing to go above & beyond for this frickin company (just keep being you bc you are awesome)
Amanda- you are such a sweet & kind person & you make the clients smile
Shannon - you are always looking @ life in a positive way...never lose that trait
Mike - I’m really glad I got to meet you cause you have such a great & upbeat personality
So now about the bulbs; beds & acrylics PUT SOME $$$ INTO YOUR SALONS because I’m so sick & tired of beds not working; dirty acrylics (from the inside) how can you change bulbs & not clean the acrylics & how can you not order parts; bulbs or whatever else is needed to keep your salon running
Finally, your wonderful we just discovered that Alyssa...charged me double for the new customized spray tan...smh I need you to put a credit on my account I stopped buying from her bc I heard her telling ppl different prices on the lotions now that’s frickin sad....so very disappointed @ this point Rose Butterman
March 13, 2018
Employees are AMAZING and knowledge about tanning and the differences in beds.
February 23, 2018
As always the employees are friendly - helpful and informative. Store is always clean and neats -- Beds are clean and ready to use !
February 16, 2018
Mike the store manager is very welcoming every time my husband and I come in!
February 11, 2018
Everybody at the Avon, Ohio location is super friendly and professional. It is by far the cleanest and nicest tanning location I have ever been to. Keep up the great work!
February 8, 2018
Staff at avon are exceptional. Made up for visiting xenia, oh palm beach and being treated poorly.
January 31, 2018
The new manager at your Avon store is great! He helped a lot by setting my boyfriend and I up with the right tanning packages for us and talking about different lotion options.
January 30, 2018
WELL, I HAVE BEEN A MEMBER FOR ABOUT A YEAR. AND, THERE HAVE BEEN SOME CHANGE OVERS WITH HELP DUE TO SOME EMPLOYEES GOING TO COLLEGE, AND OTHERS TRANSFERED, AND/OR PROMOTED.
BUT, AS USUAL ALYSSA AND HER REGULAR GIRLS THAT HAVE BEEN THERE SINCE I JOINED, LIKE LEXI, AND ALEXANDREA,( NOT SURE IF I SPELLED HER NAME CORRECTLY) TRAIN THE NEW EMPLOYEES SO WELL, THAT IF I MIGHT NOT BE ABLE TO TAN FOR A WEEK, AND WHEN I GO IN THERE'S A NEW EMPLOYEE.
BUT, SHE KNEW THE IMPORTANCE OF BEING ABLE TO EDUCATE MEMBERS ABOUT THE PRODUCTS, THE TANNING BEDS, AND WHAT EACH TANNING PRODUCT DID AND WHAT THE DIFFERENCE WAS BETWEEN THE BEDS. MADE SUGGESTIONS AND WAS ALWAYS POLITE.
MY ONLY COMPLAINT, AND IT'S MORE ABOUT PBT THE COMPANY THAN THE PARTICULAR SITE IN AVON,OH, THAT I GO TO, IS THAT THE PRICE OF MY MEMBERSHIP HAS DROPPED BY $10 PER MONTH, BUT I AM LOCKED IN AT THE MORE EXPENSIVE PRICE. THAT'S AROUND $120 DOLLARS A YEAR.
SO, IN SHORT I AM VERY SATISFIED AND HAPPY WITH THE LOCATION, IT'S ALWAYS CLEAN, INCLUDING THE REST ROOM,AND I'M AS HAPPY AND SATISFIED WITH THE STAFF AS A WHOLE, THEY ARE PROFESSIONAL, VERY GOOD AT SELLING PRODUCTS, AND FRIENDLY. I WILL CONTINUE TO TAN AT THE AVON LOCATION AS LONG AS I AM LIVING IN OHIO.
January 26, 2018
Always greeted with a smile and the employees always tell about any great promotions with out being pushy!! The one I attend in Avon is always nice and clean too !! I would recommend Palm Beach Tan to anyone! ?
January 25, 2018
Love the girls ! Always remember my name and make me feel special . They know the products and always help me make right decision.
January 16, 2018
The two Ladies at the desk are always pleasant and helpful!
January 13, 2018
I absolutely LOVE tanning here. Everyone is always so friendly and I always get in and out fast. I never have to wait!
December 28, 2017
The employees are nice, the facility is clean. I just wish every bed had a functioning radio for music.
December 20, 2017
Your staff is the best !!
December 20, 2017
Wonderful environment, friendly staff!
December 17, 2017
Great as always -- staff is friendly and fun -- makes going to tan even more enjoyable !
December 5, 2017
Always kind and honest.
November 23, 2017
Everybody at the Avon, Ohio location is super friendly, helpful, and professional.
November 20, 2017
love PBT !!! Always friendly staff and very neat and clean facilities
November 13, 2017
Hello. This feedback is for GENERAL Palm Beach Tan, not just Avon, OH. In the form above, I was not able to select a General feedback option.
If possible, I would like to mark my PBT account so that when I go to any store, they can see that I do not ever wish to be asked about purchasing lotions or other products. I purchase my own from outside PBT, and I am uncomfortable being asked often if I wish to buy anything in store -- even if there are special promotions running.
Also, I am uncomfortable providing my last name every time I tan. The former system had us simply use a fingerprint and/or typing in our PIN -- without having to provide a name. I realize that this was an admirable effort by PBT to have a more personal feeling. However, many people including myself have a complicated/long/hard to spell name, and to be honest it's very frustrating having to give and spell it every time. For people with longer and more complicated names than mine, I'm sure this is even more frustrating. PLEASE go back to the old system of a fingerprint ID alone, and/or just the PIN. This would suffice just fine! THANK YOU for your help!
November 11, 2017
I Love Palm Beach Tanning!!!
October 30, 2017
Always a good experience when I visit, the beds are clean and the staff are very friendly and always make sure they alert you of any new lotions or specials going on.
They take good care of the customers.
October 20, 2017
Alyssa is such a great person. She really does care about her customers & she does everything she can to make sure that your tanning experience is always relaxing & that your color is perfect. I’m very thankful that Alyssa cares so much about her customers & her staff. I never feel like a # when I come in to tan....so in other words she’s frickin awesome!!!!
October 18, 2017
Always welcoming. Very well educated on the products and beds. Love the woman who work there. It’s team work. Give them a raise.
October 12, 2017
The Avon location is always clean and well managed - the employees are friendly and helpful.
October 7, 2017
That beat up laminate flooring could use replacing.
October 7, 2017
Alyssa is amazing!
October 6, 2017
EVERY TIME I WALK IN TO PALM BEACH TAN IN AVON,OH IT'S LIKING WALKING INTO ONE OF MY FRIENDS HOMES. THE EMPLOYEES ALWAYS GREET ME BY NAME WITH A SMILE. THEY ARE ALSO PROFESSIONAL AND REALIZE PEOPLE WANT TO GET IN AND OUT AS QUICKLY AS POSSIBLE. THEY EITHER ASK ME WHAT BED I WANT TO TAN IN, OR THEY OFTEN RECCOMEND A BED FOR ME. I ALWAYS ENJOY TANNING THERE.
October 6, 2017
Most visits have been wonderful. The only complaint I have is when the staff try to push products on me. I will buy something if I want it.
October 2, 2017
The gal that helped me was super helpful & very accommodating to my needs! She took her time & explained everything to a tee for me! Plus she's a great salesperson! Lol!
September 27, 2017
First of all I just want to say that I loved be PBT.
Your Strongsville Salon....AMAZING
Katie makes my day every time I see her. I can’t say enough good things about her...Meridith very friendly & sweet...thank you for the atmosphere & making sure that all the beds are working & I don’t know what it is about the Versa but the Strongsville one is the best...I’d give Strongsville 10 frickin stars ⭐️ ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ well I guess I just did!!!
Thank you Katie & team for all that you do
September 26, 2017
Store manager at Avon is awesome. Very knowledgeable and persuasive.
September 24, 2017
Always get excellent service and staff very nice and always helpful. They are very knowledgeable about products as well..
September 24, 2017
First time in a Mystic Tan bed. It was great, the manager Alyssa was very helpful in assisting with helping me pick a color based on my natural skin tone and explaining the entire process. As always , my skin smelled terrible afterwards but that due to me passing up on the 3$ charge for the fragrance. I'm hoping maybe one day you will offer it for free. Buy a spray tan and get the fragrance for free, just so maybe we can try it? If it smells good and last all day until I shower, I will have no problem purchasing it with every spray tan I buy after that! All in all, great tan, beautiful color. Thank you.
September 20, 2017
Love the staff at this store
September 14, 2017
I just want to start out by saying that the store in Avon, Ohio is my favorite place to tan. Alyssa, is one of the best Managers that you have. She is always kind; caring; upbeat; and she knows her products. These traits are what she has passed on to Kelly; Kat; Aly; Sarah; and Ashley. The most important thing to me is that I'm treated like a real person...not just a #. These girls, in my opinion, do everything to make a customer feel valued. Alyssa & her girls take pride in making your tanning experience great every time someone comes in. These girls love working there & it's because they have a structured & cohesive working relationship. I'm very picky when it comes to tanning & none of these girls have ever let me down.
These beds are the best out of the rest of the salons I have tanned in. The shop is clean!!!! That's really important to me. I actually quit tanning @ this salon because there was a different "manager" who was the most unprofessional and selfish person I have ever met @ a tanning salon. Unfortunately, I lost my locked in price because I wouldn't tan in a filthy bed. I only came back because of my friend who told me they were under new management & I've been tanning there ever since. These girls deserve to know just how much they impact a persons day & with Alyssa as their leader..well that's the frickin prize.
PBT is very lucky to have such committed employees & you guys need to thank these girls for all of their hard work.
Thank you ladies for always making me feel better after I come in & tan.
September 10, 2017
All the employees are pleasant - store is always clean.
August 23, 2017
Excellent employees & sales
August 23, 2017
ALYSSA AND HER EMPLOYEES ALWAYS SEEM HAPPY TO SEE ME, AND GREET ME WITH SMILES AND NICE THINGS TO SAY.
THEY ALWAYS INFORM ME OF ANY SPECIALS, OR DISCOUNTS THEY HAVE GOING ON. THEY HAVE EDUCATED ME ON THE DIFFERENT TANNING OILS AND HAVE ALWAYS SUGGESTED OR RECOMMENDED THE BEST PRODUCTS FOR ME.
NOT ONLY THAT, BUT I HAVE GOTTEN AN EDUCATION ON THE VARIOUS TYPES OF BEDS, THE DIFFERENCES IN THEM, AND THEY OFTEN SUGGEST A SPECIFIC BED IF I AM NOT SURE WHAT I WANT TO TAN IN THAT PARTICULAR DAY.
I NOTICED ALYSSA HAS AN EXCELLENT RECORD OF HAVING HER EMPLOYEES GETTING PROMOTED TO HIGHER POSITIONS AT OTHER PALM BEACH TAN SALONS. I COULD NOT BE HAPPIER THAN I AM WITH THAT PARTICULAR SALON AND ALL OF THE EMPLOYEES STARTING WITH THE MANAGER ALYSSA AND THE GREAT JOB SHE DOES TRAINING HER EMPLOYEES.
August 6, 2017
The employees are great ! Always helpful and smiling. Everything is always clean. Great place to tan and get away from it all !
July 28, 2017
Needed color immediately Alyssa gave me the cliff notes me being short on time and mystic tan was amazing my skin has color looks great I am beyond thrilled !!!! She by far is top notch in my book thank you for brightening up my day Alyssa !!!!! I will be back.
July 22, 2017
My experience has been great and all the girls have been extremely nice!!!
July 17, 2017
always friendly staff, clean beds and rooms and never have to wait
June 29, 2017
Love all the girls there! Always a blast when I tan @avon!
June 13, 2017
ALL THE EMPLOYEES ARE VERY PROFESSONAL, THEY ARE UP TO DATE ABOUT ALL THE PRODUCTS AND LOTIONS. THEY HAVE INCREASED MY KNOWLEDGE ABOUT THE PRODUCTSAND THE LOTIONS. NO MATTER WHO I GET HELPED BY, THEY ARE ALL EQUALLY KNOWLEDGABLE ABOUT EACH AND EVERY BED AND SUGGEST HOW LONG I SHOULD STAY IN ONE. I'M PAYING $79.95 A MONTH AND ORIGINALLY I WAS GOING TO DROP TO A LOWER LEVEL PACKAGE. THEY CONVINCED ME TO KEEP THE ONE I HAVE, AND WHY I SHOULD. THEY ARE ALL GREAT SALES WOMEN. I ALWAYS TELL MY FRIENDS ABOUT PBT, AND HOW GREAT THE SRVICE IS, HOW QUICKLY I GET A BED, I WON'T EVER JOIN ANOTHER TANNING SALON. I LOVE YOURS!
June 12, 2017
Lexie and Rachel were great with helping me get the perfect spray tan that I needed
May 19, 2017
Just fabulous, u have a great staff❤️
May 10, 2017
Staff is very helpful
May 9, 2017
I am always greeted very nicely when I get in the door the staff is so personable
May 7, 2017
Love those girls they are always friendly ! They keep everything clean and move quickly.
May 6, 2017
Everyone is always so nice and cheerily. It's my favorite place to go and start my day.
May 6, 2017
There is a girl named Kate at the Avon OH location that has gone beyond to make me happy and comfortable with my new tanning experiences at Palm Beach Tan. I usually don't do reviews but feel she needs to be recognized for her exceptional customer service and kindness there. I'm glad I found and ultimately purchased st this location.
April 21, 2017
Love ❤️ going to the Avon location! The girls there always make me feel comfortable and are so helpful in advising which bed I should use and how to increase my tan!
April 12, 2017
Friendly staff, clean, fast service
April 11, 2017
I love tanning at palm beach tan! Its super clean and everyone is so nice!
April 9, 2017
Friendly. A little pricey. But good people
April 4, 2017
The Avon salon is very clean and the girls are very friendly! Kate signed me up and was very knowledgeable and helpful. Kate wasn't only knowledgeable and helpful but very excited to show off all of what the salon has to offer! I would definitely recommend Palm Beach.
April 2, 2017
Staff is super friendly. They always put a smile on my face and makes sure all my tanning needs are met.
March 28, 2017
The staff at the Avon Palm Beach is incredible. Alyssa is a phenomenal manager and has the best workers that I've ever witnessed at a tanning salon. They work hard. They are helpful. They are kind and approachable. They make my experience there completely relaxing each time I visit.
March 27, 2017
Katie...is frickin awesome!!!
Please make sure to keep her. She is in your Avon, OH location. In my opinion she should be the manager of that store. Anytime you walk in she greats you with a smile she is always helpful & sincere which is very important to someone who is educated about tanning & lotions. She knows her products & she knows the equipment.
She also has the patience to explain what the different charges will be for the various packages that are offered by Palm Beach Tan...which believe it or not is a plus as a salesperson.
March 27, 2017
As always - employees are awesome - bed and salon was clean - and the 10 minute mini nap was great ! :)
March 26, 2017
Geeat customer service at the Brooklyn location. Luke is a very customer focused manager and so are the other members of the team. Entire Tanning facility is well maintained and beds are always clean and hygienic. Thanks guys!
March 15, 2017
The manager and staff member were excellent friendly and very informative… They both exceeded my expectations
March 11, 2017
March 7, 2017
So nice and super helpful!
March 5, 2017
It felt good coming back, friendly and considerate personnel. At the Avon Spa the manager was so attentive while juggling signing in people
March 1, 2017
This is by far the best tanning salon ever. And the staff is awesome, love it!
February 23, 2017
I had frozen my membership and went in to start tanning again.the girl at the desk told me I got $25 credit for reactivating. When I didn't want to buy the$140 lotion she was pushing me hard to get with the credit I'd accrued during my deactivation she said i couldn't have the $25 credit after all. Totally turned me off. I bought a lotion but because I wasn't buying what SHE was pushing she gave me a hard time about using my tan dollars.
February 19, 2017
Burned out bulbs have not been replaced in over a year. I have reported, but to no avail. Beds need cleaned under the shield.
January 28, 2017
Staff are great and make sure you have a great experience and will ask when you leave how everything was.
January 17, 2017
I am always greeted with a smile! All the girl are very friendly and knowledgeable!
January 4, 2017
Great place! Clean and the girls at the desk are Awesome!!!
January 2, 2017
Awesome place, awesome service!!!
December 30, 2016
Marlene, Savannah, and Cali are the perfect blend of amazing, stupendous, incredible. Like Mr T, Arnold Schwarzenegger, and Chuck Norris combined.
December 5, 2016
I usually make it in on Sunday and Kate is always helpful she has excellent customer service skills and always makes sure she is there to help will give you reminders if have any needs like lotions etc. Just recently she was busy with a new customer and just kept apologizing for taking so long but she made sure the new customer was taken care of so in my opinion it was worth a few minute wait when your gettnig good service from a very pleasant young lady.
November 28, 2016
Marlene, Savannah, and Cali are tanning godesses
November 14, 2016
I love tanning here. Everyone is always so friendly. I never have to wait for a bed and it is always so clean!
November 13, 2016
It is always nice to go here - people are friendly and helpful - salon is clean and well cared for.
October 28, 2016
Marlene is the cat's ass
September 21, 2016
Employees are always very friendly and very knowledgeable.
September 13, 2016
It's always clean!!! The girls that work there are so friendly and helpful.
September 6, 2016
August 31, 2016
It's a nice place and the girls working are all Great!!
August 23, 2016
I always enjoy coming in. Staff is always very friendly. Katie is always very helpful and she recommends the best products for me.
August 12, 2016
Very friendly staff and clean facilities.
August 10, 2016
Always very clean. The girls that work at the Avon store are so friendly and helpful!
July 29, 2016
Everyone there is very friendly!!
July 18, 2016
The girls are always friendly and helpful. Always the best part of my day
July 13, 2016
The love it here!! The staff is extremely friendly and helpful. Katie knows I'm on a budget and always makes things work for me.
July 12, 2016
i enjoy tanning at palm beach - for the most part the staff is friendly and helpful. the manager takes the time to get to know her clients and their needs. my only observation is the occasional lack of professionalism. staff texting with clients waiting for them to finish, sitting on the counters, friends of staff standing in front of desk where clients check in - i know this because i always ask "are you taken care of" and the response is - oh i'm not tanning - i just talking. again - manager is an asset to salon - just a need to keep things a little more polished at front desk,
July 11, 2016
The staff here is always so pleasant and helpful. Beds are always clean. In fact whole place is always clean -- keep up the good work !
July 10, 2016
The young lady behind the counter at Palm Beach Tan in Avon was very friendly and courteous in explaining the pricing system. It is very reasonable once you recognize how many tanning sessions you can get every month.
She also demonstrated how to use the sunless tanning booth very competently.
I love my sunless tan! It is very even and lasting very well. And I don't have to get this great color without damaging my skin from the sun.
June 24, 2016
I think your monthly prices are somewhat expensive
June 13, 2016
The store is always clean and the girls are fantastic
June 5, 2016
The tanning team especially manager super friendly and always upbeat and accommodating. Avon Ohio is a great store
May 27, 2016
It's very hot in the salon and there is always a log wait for versa spray. Need some ac and another spray booth!
May 23, 2016
I only give a three because the beds are getting old and the cleanliness of the salon is below my standards. I have to wear my socks in the standup because there is hair and other debris on the floor. I am no where near as dark as I have been in years past and I believe that is due to the age of the beds.
May 20, 2016
The staff was nice and I got in very quick.
May 16, 2016
Salon is clean. Front desk employees are friendly
May 15, 2016
Katie always remembers my name, and her bubbly personality makes my day!
May 14, 2016
They recognize me and are always friendly
May 9, 2016
Trying to tan with this new 24 hour policy has been a struggle. I usually tan on my lunch break but I never go on break at the same time each day and I have small children at home so going after work is hard as well. The staff are great and the facility is always clean.
May 6, 2016
The beds are not very clean. Still find lotion from the previous customer. Please instruct your employees about cleanliness. I would like to continue tanning without any worries. cant complain to the employees because you will just get attitude
May 4, 2016
Love it here! Prices are great and Katie the manager at the Avon location is wonderful!
May 2, 2016
April 25, 2016
The girls are so friendly. The salon is always clean.
April 20, 2016
When I got a spray tan from there, I received multiple stripes. I was not aware of how to stand in the booth. I literally had to scrub my skin to get off as soon as possible. Clearer instructions would be nice.
April 17, 2016
I think everything is really good there & everyone is really nice but the only complaint I have is that when I exchange a lotion I got 30% off my original one & only two days later I exchange it & with the new one I did not get that discount. I feel since I broke out from the product & was getting another product then I should of still received my discount off that bottle.
April 10, 2016
I wanted to share what a great place PBT has become. Katie has now been the manager for quite some time and has really transformed the environment by hiring a wonderful staff, she and others are knowledgeable about products and tanning safely. There was a time under previous management that I felt harassment to buy products and when I politely declined, the staff would be rude! The environment felt oppressive too. Many customers would complain to one another and left to go to other salons. I was informed of a new manager, katie because PBT lost so many clients and complain on social media. The environment and new staff she hired are amazing. It's a fun place again! ! She and others seem to really enjoy their jobs (believe me, people can tell) and they are knowledgeable about products and tanning safely. I have come back and am so happy I did. I hope that katie and others get acknowledged for making my tanning experience a fun one again. I'm informed of products and promotions but I don't feel pressure to purchase anymore. Everyone smiles now, the whole vibe of the building is amazing. I'm not sure what happened with previous management but I for one, noticed the positive improvement. Bravo katie!!
April 8, 2016
Very knowledgeable crew and fun as well.
Love there product recommendations.
April 8, 2016
The service is always great and friendly. The tanning beds are always very clean. Also, the staff is very information and helpful in picking out lotions.
April 8, 2016
Cleanest facility with friendliest staff
April 4, 2016
The constant upsell at the desk gets annoying.
April 4, 2016
Everyone is always so nice and helpful !! Beds are great and place is always clean - love going to the Avon location !
April 3, 2016
The staff was extremely nice and helpful.
March 30, 2016
Very quick and easy! All staff members were extremely helpful and willing to assist. I absolutely loved the clean environment.
March 30, 2016
Any question I had was answered and everyone is very nice!
March 26, 2016
I loved the customer service from the manager Amanda(?) yesterday 3/25 she was friendly, fun, and helped me pick out a product that I would love.
March 22, 2016
Nice and friendly!,
March 12, 2016
the manager Katie was very helpful and personable,, great experience
March 10, 2016
Everyone who works there is really nice. Always clean. They help you promptly
March 3, 2016
Staff is friendly and helpful!! Katie is the best!! Great personality!
February 28, 2016
Very clean good staff
February 26, 2016
Very clean and fun atmosphere !!! Always get right in !
February 26, 2016
Staff is very very nice and helpful
The facility is very clean
Need more promotions to long time members
Need a water fountain or juice bar
February 22, 2016
Very friendly staff and very clean.
February 11, 2016
Palm Beach Tan in Avon, Ohio. It's a great salon with
a friendly, knowledgeable staff. Katy and Jill are the Best !
February 5, 2016
Love the new energy, passion and exceptional client service (ecs). I have a choice of tanning salons in Westlake, but will drive the extra couple of miles because of the ecs! The new manager has done a great job in making my tanning experience awesome every time I go.
February 1, 2016
Love Palm Beach Tan! Katie, jill and all the girls make for a fun environment. I have been a customer for a many years and it has never been a better than it is today. I guess there were some management changes but whatever your doing now, it's working! !
January 31, 2016
The people here are the nicest people - helpful, friendly, ready to answer questions. It is always clean and practically never a wait. Great selection of beds. I send all my friends there. Keep up the good work!
January 28, 2016
I was concerned I admit when the new ownership took place because I was with the old name. I was worried that I would not receive the welcome mat. I was wrong! I in fact received so much respect and kindness by your Manager lady named Katie. She remembered my name since day 1 and always smiles the minute I walk in. She is professional, thorough and kind. I am remaining at your location because of your wonderful customer service. Thank you.
January 27, 2016
Katie at the Avon, Ohio store is great. She talks through promotions and specials, but also respects my time and budget.
January 27, 2016
The salon is always spotless. The employees are friendly and welcoming !
November 7, 2015
The girl who helped me when i went in was very nice and very helpful when i wanted to join palm beach tan. she explained the memberships and helped me chose the best one for me. i will defiantly be back.
October 2, 2015
Love the salon and the service! Everyone is very friendly and knowledgeable about products.