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New! PBT One Sun or Spray tanning is now just $14.95 per month. Click for details.New! PBT One Sun or Spray tanning is now just $14.95 per month. Click for details.

Palm Beach Tan Lancaster

Lancaster

Our tanning salon in Lancaster, OH is dedicated to 100% customer satisfaction and we’re excited to help you find your perfect shade. Stop by, meet our certified tanning consultants and learn more about our state-of-the-art sunless spray tanning and sunbed tanning.

https://maps.google.com/maps?address=Palm Beach Tan Lancaster,1021 N. Memorial Dr., Lancaster, OH, 43130¢er=39.725245, -82.610064

Special Offers & Coupons

$14.95 Sun or Spray
3-Pack 49/59

Memberships & Pricing

Premier Rewards® Memberships

Palm Beach Tan Lancaster location, offers a variety of convenient sunbed and sunless Premier Rewards memberships. Our Premier Rewards members enjoy exclusive offers, free membership upgrades, cash credits and more! Learn more about Premier Rewards.

Sunbed Pricing

Customize your color in our state-of-the-art indoor tanning systems including luxury features such as face and shoulder tanners, aromatherapy, air-conditioning and more.

Learn more about our different Sunbed Premier Rewards benefits

Diamond EFT
$99.95
Platinum EFT
$69.95
Gold EFT
$49.95
Silver EFT
$29.95
Diamond Flex
$114.95
Platinum Flex
$84.95
Gold Flex
$64.95
Silver Flex
$49.95
Diamond
$40
Platinum
$30
Gold
$20
Silver
$10

Sunless Pricing

With sunless spray tanning, you can achieve natural-looking results perfectly matched to your skin tone in just one visit. Palm Beach Tan features Mystic Kyss, Mystic Tan, VersaSpa and VersaPro spray tanning booths.

Learn more about our different Sunless Premier Rewards benefits

Membership
Sunless Diamond EFT
$89.95
Unlimited
Sunless Platinum EFT
$69.95
Unlimited
Sunless Gold EFT
$49.95
Unlimited

PBT® One™ Memberships

When you simply want tanning at a great price, then PBT One is for you. Choose between Sun or Spray tan for just $14.95 per month with ultra-modern equipment and expert advice from our certified pros. Everything you need. Nothing you don’t.

$ 14 95 MONTHLY
SUNBED
TANNING
  • Unlimited Level 1 sunbed tanning
  • Preferred pricing on upgrade sessions
Diamond Upgrade
$28
per session
Platinum Upgrade
$18
per session
Gold Upgrade
$12
per session
Silver Upgrade
$7
per session
$ 14 95 MONTHLY
SPRAY
TANNING
  • One spray tan per month
  • Preferred pricing on additional sessions
Additional Sunless
$30
per session

Our Equipment

Reviews From Our Customers

( 4.53 of 5 ) - 423 Reviews
July 6th 2020
5 / 5 stars
Good people there. no waite reasonable prices on there tan packages
June 29th 2020
5 / 5 stars
Girls are nice and its affordable!
June 28th 2020
5 / 5 stars
June 22nd 2020
5 / 5 stars
Great environment with friendly faces!!!
June 18th 2020
1 / 5 stars
June 13th 2020
5 / 5 stars
June 9th 2020
5 / 5 stars
June 5th 2020
5 / 5 stars
April 7th 2020
1 / 5 stars
March 13th 2020
5 / 5 stars
March 5th 2020
5 / 5 stars
February 26th 2020
1 / 5 stars
February 5th 2020
5 / 5 stars
Karly is absolutely fantastic. She answered all my questions and was very knowledgeable about all the products and helped me find the best package and products for my skin type and the color I wanted. Absolutely the best tanning experience and customer service experience I’ve ever had.
December 4th 2019
1 / 5 stars
November 27th 2019
5 / 5 stars
November 16th 2019
3 / 5 stars
November 2nd 2019
1 / 5 stars
October 7th 2019
5 / 5 stars
September 17th 2019
5 / 5 stars
September 4th 2019
4 / 5 stars
August 12th 2019
4 / 5 stars
August 6th 2019
5 / 5 stars
I like the new look of the Lancaster location. It's been over a year since I had been there. The girl who waited on me was the best I have ever interacted with. I apologize but I did not get her name. She explained things and sold me products that were best suited for my needs without a high pressure sales pitch. I appreciated that the most! I like the beds and the atmosphere as well.
July 19th 2019
4 / 5 stars
Great I last visit bulb was out on stand up tanning booth.
July 19th 2019
5 / 5 stars
July 15th 2019
5 / 5 stars
July 14th 2019
5 / 5 stars
The girls are very pleasant and very attentiveI don't like always being rushed on to purchase Your very expensive products. But I realize the Girls are being forced to push the merchandise.If not for that it would be a very pleasant experience.
July 7th 2019
5 / 5 stars
Employee knew me and addressed me by my name. polite. Store is always clean.
July 6th 2019
5 / 5 stars
Very knowledgeable staff re: tan pkgs. Lotions beds etc etc very personable. I believe Michelle. Excellent!!
July 4th 2019
3 / 5 stars
So tired of being attacked and pressured to buy lotions or other products every time I wanna tan
July 3rd 2019
5 / 5 stars
I go to the Store at memorial drive in Lancaster Ohio.. the girls that work in the frontare so so awesome and so sweet! Pamela and the other Blonde can't remember her name but she resemble Pamela in looks, They are THE NICEST AND SWEATIEST Girls ever!! they make u so welcomed and comfortable and happy to be at Palm Beach!! Love how nice the store is and all the new update! and Kept very CLEAN!! SO HAPPY TO BE A customer of Palm Beach in Lancaster Ohio! Thank You Ladies for all you do!....Cathryn Atwood
July 2nd 2019
5 / 5 stars
The employees are always very helpful and friendly! Excellent customer service!
June 19th 2019
3 / 5 stars
Absolutely hate being attacked the minute you walk in to buy lotion . And it’s every single time. If I want lotion I’m going to ask
June 19th 2019
3 / 5 stars
Not enough staff
June 17th 2019
5 / 5 stars
Terrific
June 8th 2019
5 / 5 stars
Everyone is so nice !! Wouldn’t go anywhere else
May 12th 2019
5 / 5 stars
May 8th 2019
5 / 5 stars
The Lancaster facility looks amazing, staff & beds are great as always.
May 8th 2019
5 / 5 stars
quick service, friendly staff, clean rooms.
May 3rd 2019
3 / 5 stars
I tan at the store in Lancaster Ohio on Memorial Drive ,, I haven't been back there for a bit due to long long wait times but yesterday 5-2-19 first time back went well EXCEPT,,, I was in the IBed number 11 and didn't get a thing from that tanning bed!!! It's either to old or needs new bulbs but it didn't do a thing for getting me a tan... Ill try another IBED see what the results come to be.......I do know that that bed has been at that store for a long time not a good bed at all and it doesn't operate right either...Like the fans go on and off and u feel no heat from it at all!! I didn't even sweat which is very unusually when tanning in a level 3 bed??
April 29th 2019
5 / 5 stars
The girls at PBT are amazing, sweet and professional. Love Pamela, Regan, Lacey, all of them are super nice! And helpful!
April 25th 2019
5 / 5 stars
April 24th 2019
4 / 5 stars
It would be nice if there was another person early in the morning so we are not standing 3 people deep while a new client is signing up. They signing up process is a bit long and you have people who want to get and get out. But we wait 10 to 12 minutes while a new Client is put in the system. It’s 2019, there has to be a faster way. But I do love your beds.
April 24th 2019
5 / 5 stars
Meagan was informative and fun to talk with. Glad I signed up.
April 21st 2019
5 / 5 stars
Regan is awesome
April 18th 2019
3 / 5 stars
Tanning is okay associates are very pushy about products and were very rude
April 16th 2019
5 / 5 stars
April 11th 2019
4 / 5 stars
I always feel welcome, the employees are very helpful and friendly! They certainly know what they’re talking about.
April 11th 2019
5 / 5 stars
I did the stand up bed and loved it!
April 8th 2019
5 / 5 stars
GREAT STAFF!!!! so nice and friendly and helpful and informative. also very fast and they’re always working VERY HARD!!!!
April 8th 2019
5 / 5 stars
April 7th 2019
5 / 5 stars
Very warm and professional staff; always suggesting new products to benefit our tanning experience ?
April 6th 2019
5 / 5 stars
Always a friendly face.
April 2nd 2019
4 / 5 stars
All personal are polite and help full. The tanning rooms and area around are clean and done very nice. The only problem is walking to front door is all kinds of cigarette waste and other trash. Having a nice store is wonderful but first impression on the outside not.
March 29th 2019
5 / 5 stars
Love pbt. The beds are amazing and so many lotions to choose from. Everyone is so nice that works there
March 28th 2019
5 / 5 stars
Staff is always great and friendly when I am there. Beds are always ready and clean! Love tanning at Palm beach!
March 26th 2019
5 / 5 stars
The staff is always friendly and ready to help. Sarah is super!
March 26th 2019
5 / 5 stars
I love how sweet the girl s are.A shout out to Regan and Lacey.
March 25th 2019
3 / 5 stars
Nice staff who has definitely been trained in suggestive selling and up selling. Disappointing variety of price points in lotion. For a tanner who is only going tanning to ready myself for a vacation, I don’t want to buy a $50 + lotion. Staff is well educated in tanning and offered good suggestions in tanning times.
March 23rd 2019
5 / 5 stars
All the workers are very helpful and nice!
March 22nd 2019
5 / 5 stars
I love the color of my skin and I love the salon! Great staff and very friendly always
March 21st 2019
4 / 5 stars
Great tanning bed service
March 21st 2019
5 / 5 stars
As always I had an awesome experience!! The girl who helped me is ALWAYS incredible but unfortunately I can't recall her name! Regean also helped me and she is awlays wonderful too! It's nice to go somewhere where the employees are happy that you walk in the door! And these two girls were sweet, friendly, and helpful to every person that came in!
March 19th 2019
3 / 5 stars
Level 1 beds need new bulbs and have for a long time..
March 19th 2019
5 / 5 stars
Super friendly
March 17th 2019
5 / 5 stars
There’s always room for improvement. But PBT is great in my opinion from always having an answer to my questions to customer service and the very little if any wait time.
March 16th 2019
5 / 5 stars
March 12th 2019
4 / 5 stars
I always have a great experience there. My only complaint is that they always seem to force you to buy the products. Theyre so overpriced. Its became very annoying. If i want it ill enquire about it. Dont bug me everytime im there. Thetes only so many times u can say no thank you nicely. But that doesnt matter. They keep plowing through their speech. If i say no then stop.
March 12th 2019
5 / 5 stars
The staff is friendly and greets you when you walk in. Lacey is wonderful! I loved the $1 upgrade. Please do that again!
March 10th 2019
5 / 5 stars
March 8th 2019
5 / 5 stars
Very friendly staff, Lacey is great!
March 8th 2019
5 / 5 stars
Always greeted by friendly employees. Beds are clean and no wait time
March 8th 2019
5 / 5 stars
Reagan was great!
March 7th 2019
5 / 5 stars
Yesterday I was helped by Lacey and today by Kayla. Both of them are ALWAYS outstanding! Super friendly, professional, and they were dressed so cute for "spirit week". It's always apparent that these ladies love their jobs and working with the public. I really appriciate the way I am treated when I come to PBT!!! Plus, they are eager to tell me about the newest products and what deals are happening which I also appriciate!
March 5th 2019
5 / 5 stars
Superb service, great beds
March 4th 2019
5 / 5 stars
I will only tan at palm beach the service is amazing the girls who work their are always friendly, helpful, cheerful and kind i go tanning directly after work and just seeing their cheerful happy faces with a super friendly greeting makes any bad day i have had turn around to a better one right away
March 3rd 2019
3 / 5 stars
I don’t like having to pay the $20 reactivating fee because I don’t freeze my acct. I come back every year for a couple of months before I go on my spring break trip. I do not tan the rest of the year. I am a loyal customer, so there should not be that fee
March 3rd 2019
5 / 5 stars
Nice friendly people, always ready to answer questions. Always ready to help you out with any needs.
March 3rd 2019
5 / 5 stars
I had an awesome experience. I needed a spray tan for a ball I had gone to. Went into my local palm beach tanning salon and was very impressed by the spray tan that I got. I don’t recall the girls name that helped me but she was very kind and helpful. I have tanning dollars saved up and used those for my spray tan, live that feature. My color looked great for the ball. It was perfect. It’s could not have gone better
March 2nd 2019
4 / 5 stars
Love the new look and cleanliness.
February 27th 2019
5 / 5 stars
I absolutely love palm beach. The place is so clean and relaxing. All the girls are so friendly and absolute sweethearts.
February 26th 2019
4 / 5 stars
February 22nd 2019
5 / 5 stars
Sarah is the best , she is so vibrant and knows her stuff! She was able to answer ALL my questions and I just love her positive vibes!
February 20th 2019
5 / 5 stars
We enjoy tanning @ PBT - it is really relaxing ?
February 17th 2019
4 / 5 stars
Very clean and nice atmosphere
February 13th 2019
5 / 5 stars
I really enjoy going in there to get my color! Sarah is amazing!! She’s always polite, friendly, and very on top of things! When I bring my little girl in with us all of the girls are very good to her! Very great staff and facility!
February 13th 2019
5 / 5 stars
The girls are great. Very knowledgeable very helpful. Always friendly and smiling.
February 12th 2019
5 / 5 stars
February 12th 2019
5 / 5 stars
Lacey was wonderful. She took time to explain and answer any questions I had. Salon is a great looking place clean and nice atmosphere
February 11th 2019
5 / 5 stars
February 8th 2019
5 / 5 stars
February 7th 2019
5 / 5 stars
February 5th 2019
5 / 5 stars
Friendly/knowledgeable staff. Very quick process. The greet you and say nice things when you leave.
February 5th 2019
5 / 5 stars
Relaxing clean. Satisfying
February 5th 2019
5 / 5 stars
The girls were very friendly and helpful. It was very clean and smelled good.
February 1st 2019
3 / 5 stars
Staff was very kind and knowledgeable, however I feel very taken advantage of. I informed Sarah, the employee, that it was my first time tanning and she promised to help me choose lotions. I feel that she chose the most expensive lotion there was. During the transaction, she informed me that I was getting an awesome deal. When she finally told me the price, while swiping my card, she said one of the lotions was originally $180 but on sale for $130. Being new to the tanning world, I did feel the price was steep but didn't know it was outrageous. Fast forward a day, I'm discussing my purchase with Co workers who frequently tan. They were blown away that on three bottles of lotion and a $20 start up fee, I spent $214. They informed me that I got completely taken advantage of. This is a huge turn off to me that the company uses this sales tactics. Before becoming a nurse, I was in sales and would NEVER do this to a customer.
January 30th 2019
4 / 5 stars
PB Tan has taken on a whole new, sophisticated look that makes you feel good coming and going with a glowing color!
January 29th 2019
5 / 5 stars
January 29th 2019
5 / 5 stars
Love my Palm Beach Tan location! Very clean. Great prices. Nice people. Good variety of lotions to buy. Won't go anywhere else.
January 26th 2019
5 / 5 stars
I am always greeted when I walk in the door and with a smile. The facility is always clean and inviting. I love the new look of the remodel'
January 22nd 2019
5 / 5 stars
Very. friendly staff, appreciate the free 30 day upgrade for the grand opening.
January 22nd 2019
5 / 5 stars
The girl there are super sweet an very helpful & always have a smile ?
January 22nd 2019
5 / 5 stars
I hated all the construction going on and the dirt but let me tell you I love the outcome and it was worth the dirt lol! Loving the new look and updated facility! Tanning beds are always in great shape and so are the bulbs.
January 20th 2019
5 / 5 stars
The service and quality is fantastic at Palm Beach Tan.
January 20th 2019
5 / 5 stars
January 18th 2019
5 / 5 stars
Everyone is always so friendly. Very clean. Nice atmosphere.
January 16th 2019
5 / 5 stars
January 16th 2019
4 / 5 stars
January 12th 2019
5 / 5 stars
The service and quality standards are always terrific there
January 11th 2019
5 / 5 stars
January 11th 2019
4 / 5 stars
January 11th 2019
5 / 5 stars
Pleasant
January 10th 2019
5 / 5 stars
January 5th 2019
4 / 5 stars
Great staff, always very friendly .Beds could use a good cleaning on the inside because of construction.
December 29th 2018
5 / 5 stars
December 27th 2018
3 / 5 stars
I have been a diamond member for a year. The company needs to be creative and provide opportunites to show appreciation for the diamond membership. You have moments where you give upgrade incentives, appreciation. I cannot upgrade.
December 25th 2018
5 / 5 stars
Great employees. Very clean
December 23rd 2018
5 / 5 stars
I Love the comfort at the Tanning salon. It is so family oriented. All the staff are so kind and caring. Great tanning salon
December 20th 2018
3 / 5 stars
The place itself is doing great the staff is great and I love that al the new things are happening inside but when you get undressed put your lotion on and try to lay in a bed you expect clean and sanitary but the other day my bed was covered in a bunch of construction dust and I almost laid my naked body in it.... I had to throw my clothes back on and run back to the front of the store just to ask the young lady to clean the bed and she too was disgusted but cleaned the bed so I could finally get in. The floors are gross right now too because of the construction and walking without shoes on is gross too. I can’t wait for the construction to be over with because I love to tan but recently it’s been a challenge. Can’t wait to see what it will look like when it’s compete!
December 18th 2018
5 / 5 stars
The construction sucks but the place is looking great. I wish Pamela and Lacey worked more hours. They treat me like a VIP and it’s awesome. They are knowledgeable but not pushy. They pay attention and remember. They’re ALWAYS happy and upbeat!!
December 10th 2018
5 / 5 stars
Always greeted with a smile ! Everyone very sweet!!
December 9th 2018
5 / 5 stars
In and out very fast
December 7th 2018
5 / 5 stars
Great in and out very quickly today.
December 6th 2018
5 / 5 stars
December 6th 2018
5 / 5 stars
I love everything about Palm Beach Tanning. The staff are so nice and knowledgeable and the facility is so clean.
December 5th 2018
5 / 5 stars
Staff is always friendly.
December 5th 2018
3 / 5 stars
The lady kept trying to sell me something that I wasn't interested in and I told no thank you. I understand you have to sell and I love coming here but sometimes I just want to tan and if I'm out of lotion i'll tell them.
December 5th 2018
4 / 5 stars
Pleasant staff. Can't wait to see how the new place will look.
December 5th 2018
5 / 5 stars
very fast service friendly
November 26th 2018
5 / 5 stars
All the associates at the Lancaster store are curteous and knowledgeable. The store is always clean and welcoming. I will continue to be a member!
November 20th 2018
5 / 5 stars
Beds are always clean. Staff is quick and friendly. Never pushy.
October 23rd 2018
5 / 5 stars
I love the girls who work for palm beach tan. They are all very polite and have great energy. However, I have heard every sales pitch about every lotion in that place. I already pay for my tanning. You wouldn’t know it because my time is taken up every time I check in with sales pitches. It’s pretty obvious those girls are made to sell. I would even bet they don’t get hours if they don’t. I buy my lotions from palm beach tan despite the fact that I can get them at cost. I still give my money to the salon. So when I have a lotion in my hand that I bought from the salon and ask for a aloe wipe to clean my face I just don’t want to hear it. It’s also very apparent they are repeating a routine that has been given to them by a salesperson for the lotion. All of them say bath and body works is terrible, all of them have the same pitch. They use too many big words and just try to confuse the consumer. It’s white noise. I don’t want to talk about what chemical in my skin makes me tan or what random lotions have in them. Educate them on state laws and company policies because they all have different views on that. The girls have tried to help me sign up for tan text which I have done 3 times now. It’s bologna that I can’t have an hour grace period anymore. It’s hard to keep up with the times. I thought the noise of construction was going to give me hearing damage. It was seriously so loud it scared the life out of me. Like I said the employees are great. Super helpful and just great girls. But it appears the company is making them sell non stop. The sales and not being able to tan at MY convenience is enough to make me want to go to the new salon in town. My advice is to stop training them in sales and start training them in being good employees and knowledgeable about things that matter.
August 29th 2018
3 / 5 stars
Things have gotten little better since my last survey. Work still needs to be done on those who work the front counter.
August 5th 2018
5 / 5 stars
Quick service which is what I like and not having to wait on a bed.
July 31st 2018
5 / 5 stars
The beds are well maintained and the facility is clean. All of the personnel are educated in the packages and prompt to assist you.
July 9th 2018
4 / 5 stars
Doing so so so much better can actually walk in with out long long wait!! Cleaner and alotmore employee to stay on top! Thanks for making it a better place to tan at! Doing great finally!
July 3rd 2018
5 / 5 stars
Fast
July 2nd 2018
4 / 5 stars
June 27th 2018
5 / 5 stars
Always friendly and helpful.
June 27th 2018
3 / 5 stars
Today while I was there I felt very unimportant. There were 3 young girls working, and then a friend showed up. Not sure if she was an employee. Do know, if she does work there, she wasn't on schedule. The girls started all talking to one another, nothing about work. Actually it was about one girl and finding a place to live. Customers were leaving the store without them saying goodbye. A customer had come in and had to wait till the employees could find time to wait on them. Slowly this store is going down hill. Don't want to leave PBT, but they need to step it up.
June 27th 2018
4 / 5 stars
June 26th 2018
5 / 5 stars
Amazing place to tan!
June 11th 2018
3 / 5 stars
Things just haven't been as good lately at the store. Staff members do not greet you or say anything when you leave. It's starting to look run down and the air never works. Really thinking of looking into a new place that's opening in town.
June 8th 2018
3 / 5 stars
Lately I’ve been waiting for a bed. When I can see beds available, the level I requested, and I have to wait, it’s irritating. I don’t mind waiting, just give an explanation. Most of the time, when I’m waiting, it’s only me or me and someone else.
May 30th 2018
4 / 5 stars
May 22nd 2018
4 / 5 stars
My only complaint is going to tan, standing in a long line and only having 1 person working
May 6th 2018
5 / 5 stars
Great people work there
April 28th 2018
5 / 5 stars
I have absolutely no complaints about PBT
April 25th 2018
4 / 5 stars
April 22nd 2018
3 / 5 stars
April 21st 2018
4 / 5 stars
My experience was good.
April 21st 2018
4 / 5 stars
I just signed up and have only had two visits thus far. The salon is very nice but extremely expensive.
April 21st 2018
5 / 5 stars
April 19th 2018
5 / 5 stars
It is great going there. The people are very nice and helpful. They keep the rooms and machines very clean.
April 17th 2018
5 / 5 stars
I love your beds and your employees are always helpful and nice with great energy ..plus I love your deals ..
April 17th 2018
5 / 5 stars
Every time I walk in I’m always greeted instantly even if there’s a long line. They get you in and out so fast it’s amazing! Plus all the employees are incredibly nice. Always a great experience coming in.
April 17th 2018
3 / 5 stars
Used my upgrade and the face tanner on right side was not working I informed staff went I was leaving
April 17th 2018
5 / 5 stars
Always a pleasure to visit my palm beach tan. Everyone is always nice, smiling and helpful.Thanks!
April 16th 2018
3 / 5 stars
You need to open another location in Lancaster Ohio..I work late and drive by your facility and there’s 10-15 people in front of me. I just renewed my membership and thinking about canceling. I’m not paying for something when you have to wait at least 30 minutes.
April 15th 2018
5 / 5 stars
April 15th 2018
5 / 5 stars
I enjoy going to my PBT! The gals are always happy and nice to everyone....even the grumpy customers. Beds are always clean too!
April 15th 2018
3 / 5 stars
Lines are to long to get checked in. Either not enough people working to help or to many people working and they are all caryinv on personal conversations
April 14th 2018
3 / 5 stars
It’s been great until the prices changed.... I pay $19.99 a month for level 1 and the prices went to $49.99 for level 2 ... I’m sorry that’s just ridiculous...
April 14th 2018
5 / 5 stars
Wait is not bad everyone is friendly which makes the wait easy.
April 12th 2018
5 / 5 stars
April 6th 2018
5 / 5 stars
Friendly, pleasant, helpful staff. Rooms are bright and clean. Rarely a wait. Would have liked to do a 4.5. I really think I pay too much a month. I only tan 5-6 times a month at the most. Having a monthly fee this high for a level 2 is a bit extreme. Will probably drop my membership in may and shop around next fall.
April 5th 2018
5 / 5 stars
April 4th 2018
5 / 5 stars
April 4th 2018
5 / 5 stars
Service great, facility very clean. Could use some cloths hooks in some of the rooms
March 30th 2018
3 / 5 stars
My location, in Lancaster, Ohio, is always extremely busy. I feel as though more beds could be useful!!
March 30th 2018
5 / 5 stars
March 30th 2018
4 / 5 stars
Ever since I started going back to the tanning salon every visit but my last one has been great. Everyone has been nice and very accommodating. Yesterday was a little different it was busy but I felt rushed and then I wasn't given my towel. Which I should have asked for but didn't think of it until I needed it. Otherwise I really like going and the people.
March 30th 2018
5 / 5 stars
Love this establishment. The beds and facilitiy is very clean and the staff is so friendly.
March 30th 2018
5 / 5 stars
March 29th 2018
5 / 5 stars
I love the Lancaster, Ohio location!!! The staff are really friendly and knowledgeable about the beds and lotions without seeming pushy to make a sale. The girl that helped me unfreeze my account was super sweet and helped me find some great lotions! I can't remember her name though. Today I was helped by Hamsa and he was so nice and recommended how long for me to tan since I haven't in so long and I really appreciated it!! One downside of Palm Beach Tan is the price of the lotions, YIKES!!!! Even with 25% off and some money that was on my account the price was pretty shocking!
March 27th 2018
5 / 5 stars
Everyone is always so polite, I enjoy my 10 minutes of relaxation while I'm tanning!!!
March 27th 2018
5 / 5 stars
On Sat i called and was enquiring about tanning. Victoria was so kind and helpful. I came in Monday and was greeted with Brittanys smiling face. She was beyond helpful. She made me feel so welcome and confcomfortable. I left feeling great.
March 26th 2018
5 / 5 stars
It’s always super busy when I go. But the staff is very friendly and very apologetic about the wait
March 25th 2018
3 / 5 stars
My location is Lancaster Ohio I love your bed options. The employees do their best. I feel like I’m pressured into buying lotion. I seen another customer pull out 5 bottles of your lotion. She said she bought them in the last two weeks. Wow that’s crazy Also when I signed up I was NEVER told it would come out of my bank automatically. Also I never signed any paperwork till 2 months later. My initial sale was about 140.00 the lady never gave me a receipt or explained what I was getting. I felt a lot of pressure. It seems they are trying to fix the situation. Also I am level 4. You have 2 beds in this level there is always a long wait time. It’s frustrating that they upgrade customers for 1 time to level 4 bed then I have to go into level 3 bed or wait. Maybe we should get a credit if we have to downgrade. Why 2 beds if it’s so great. I work 3 minutes away and tan 10 minutes . I’m late to work often (I go on my lunch )due to only having 1 employee working. 1 person. I have waited over an hour before. Like I said I love your beds. It is very expensive so currently my skin HURTS because I paid 100.00 to go here. So I try to go as much as I can Lastly Brittany (blond hair) is amazing. No matter how busy she is always smiling and calm. She is the reason I keep coming back. She is the one left alone on several occasions. On her day off there will be 4 or 5 people there. This is very frustrating.
March 24th 2018
5 / 5 stars
The only issue I have is the 24 hour rest period. I usually tan after work but would like to earlier on my days off. I understand why it is set in place though.
March 23rd 2018
5 / 5 stars
The salons are clean, associates are so nice & very helpful with any questions or concerns you may have.
March 23rd 2018
5 / 5 stars
I think that the Staff is great! No matter how busy they are, they take the time and answer any questions that you have about the beds and product. Like you was the only person in the salon.
March 23rd 2018
4 / 5 stars
Great Tanning beds and skin products
March 23rd 2018
5 / 5 stars
I love tanning at Palm Beach, all the girls are great and help you get the best tan you can. I just wish the tanning products didn't cost so much :(
March 21st 2018
4 / 5 stars
Good experience
March 16th 2018
3 / 5 stars
Prices are misleading . Always slammed and understaffed . Staff are all friendly .
March 16th 2018
5 / 5 stars
Beds and store are always clean. Staff always friendly and helpful.
March 14th 2018
5 / 5 stars
I needed to get new tanning lotion and I wasn’t sure what to get and Brit helped me picked out the lotion. She was really nice and knew a lot about the products . I really like tanning there because everyone is so friendly.
March 14th 2018
4 / 5 stars
Wait time is getting to long I may need to make an appointment
March 13th 2018
3 / 5 stars
Good customer service is always hit or miss at this location.
March 11th 2018
5 / 5 stars
Customer service is great, but i did just get a spray tan a few days ago & it has already faded almost completely from my skin.... have had many others before & they have never done this.
March 8th 2018
3 / 5 stars
Things are much better and people are much friendlier since the turn over of staff. A little disorganized but that’s to be expected. It’s never gotten in the way of my tanning experience. Something I have never seen before with new or old staff is associates gathered in the hallway chatting. I have seen some of that. Other than that keep up the good work! Much better experience!
March 7th 2018
5 / 5 stars
I had to wait but it was pleasant and they were always working and communicating with me on a time frame.
March 6th 2018
5 / 5 stars
I love going tanning @ Palm Beach!Clean facility friendly staff and hardly no wait to tan.
March 5th 2018
5 / 5 stars
Everyone here is SO friendly and welcoming.
March 3rd 2018
4 / 5 stars
March 1st 2018
5 / 5 stars
March 1st 2018
5 / 5 stars
They are always nice and helpful when I go in.
February 28th 2018
5 / 5 stars
The morning tech greets patrons with a warm smile and positive attitude.
February 28th 2018
5 / 5 stars
Girls are always nice snd its always very clean. Love getting tanning bucks to help pay for lotions.
February 25th 2018
5 / 5 stars
Everyone is always so friendly, very helpful. A very clean facility.
February 24th 2018
5 / 5 stars
I enjoying coming here to tan. Relaxing CLEAN environment...!!!
February 23rd 2018
5 / 5 stars
Love bed 2 & 4 . New bulbs needed in other beds
February 21st 2018
5 / 5 stars
Wonderful workers and great place to tan !
February 21st 2018
5 / 5 stars
Very helpful and not pushy. Made all my options super clear. Great experience!
February 14th 2018
5 / 5 stars
Great place to tan!!! BUT UR PRICES ARE MUCH TOO HIGH!!! NEED TO GIVE OUT COUPONS
February 12th 2018
5 / 5 stars
Staff is always nice and courteous. Helpful. Beds and store are always clean.
February 11th 2018
5 / 5 stars
February 10th 2018
5 / 5 stars
absolutely amazing great place to go to tan the worker there talked to me explained everything to me made me feel right at home
February 9th 2018
3 / 5 stars
Towels are usually not ready and I have to wait for a bed. Service is good!
February 7th 2018
4 / 5 stars
The place is extremely clean and the staff is very friendly. The prices are way too high and since the staff works on commission, they push their products on you and it gets annoying.
February 1st 2018
5 / 5 stars
Super clean and welcoming
February 1st 2018
5 / 5 stars
The staff is always so welcoming and it’s very clean!!
February 1st 2018
5 / 5 stars
Very nice staff. Love the beds.
January 25th 2018
5 / 5 stars
Great
January 22nd 2018
5 / 5 stars
Every time I go into the Lancaster location, everyone is always so up beat and really nice . I almost went to LA tan instead of becoming a member here because that location is closer to my work . I am so glad I decided to stay at palm beach .
January 16th 2018
5 / 5 stars
The two girls working were wonderful! I was super busy and didn't have much time and I was in and out!
January 12th 2018
5 / 5 stars
friendly knowledgeable staff...always helpful
January 7th 2018
5 / 5 stars
I tan in the lacaster oh salon, and on 1-7-18 was one of the better visits I've had, mostly because of Kara the very pleasant young lady that helped me. She was professional but not pushy, that in its self is refreshing to me.
January 6th 2018
5 / 5 stars
Great except for the prices
December 23rd 2017
5 / 5 stars
Love the new beds
December 23rd 2017
4 / 5 stars
Staff is always nice, bed was great, just wish you offered better deals... can only make it in a couple times a week, hate to have to pay a monthly fee for a few days a week.
December 19th 2017
4 / 5 stars
December 18th 2017
4 / 5 stars
Really enjoyed the upgrades!
December 17th 2017
5 / 5 stars
The staff is so friendly and helpful!! Love to go tanning and have good customer service.
December 14th 2017
3 / 5 stars
Staff changes frequently at the location I tan at. Hard to get to know staff when it's changed all the time.
December 12th 2017
3 / 5 stars
December 10th 2017
3 / 5 stars
December 2nd 2017
4 / 5 stars
Love the staff. Hate the 24 hour rule
November 21st 2017
5 / 5 stars
Pleasant staff quick and clean place ?
November 15th 2017
4 / 5 stars
November 10th 2017
5 / 5 stars
Friendly- no matter what time of day I show up! N I appreciate that bc some nights i work late and I'm tired n its close to closing but I want to tan!
November 2nd 2017
5 / 5 stars
It’s always a good atmosphere when I go in to tan!
October 27th 2017
3 / 5 stars
The Lancaster PBT is always clean. I will say I don't like the level 2 beds as much as I like the old orange level 2 beds (can't recall brand) the news ones are small & claustrophobic and there is not much of a fan to help keep you cooler which in turn makes it seem even smaller and tighter. There isn't as much room in the new ones. Too bad they changed them.
October 23rd 2017
4 / 5 stars
October 23rd 2017
5 / 5 stars
October 13th 2017
4 / 5 stars
Tanned there on 10-12-17. The staff was very polite and quickly cleaned the bed I was waiting for and made sure it wasn't too hot before I went in.
October 10th 2017
5 / 5 stars
The lady that helped was very patient.
October 6th 2017
5 / 5 stars
October 5th 2017
4 / 5 stars
The employees are nice and professional. All my experiences have been positive.
September 12th 2017
5 / 5 stars
The staff is very knowledgeable and friendly! The facility is very clean and the beds are top notch! Best experience I've had!
September 10th 2017
5 / 5 stars
August 31st 2017
5 / 5 stars
Your place is clean , great service, good prices and the beds are AWSOME ...?
August 29th 2017
5 / 5 stars
Absolutely love the staff and beds. I was a LA tan customer and when we were transferred to Palm Beach I thought it was going to be a hot mess and staff was going to be overwhelmed and rude because of it. It was the total opposite. Staff was fantastic and handle the turn over very well. I absolutely enjoy my tanning time at Palm Beach in Lancaster Ohio. Amazing staff and clean facility ?
August 28th 2017
5 / 5 stars
August 24th 2017
4 / 5 stars
The experience is okay for the price, I think it's alittle high for the quality. When asked to downgrade to another level, it was only a $10 difference. Makes it really hard for a lot of people to afford
August 19th 2017
5 / 5 stars
Love it! Beds are clean, wait is never long, staff is helpful and friendly
August 14th 2017
5 / 5 stars
I love the tanning beds. Its a great time for me to just relax, even if it is only for 10 minutes.I would love to give a great big "Thank you" to Sara Gibson, she always has a smile and is pleasant. She goes out of her way to make me feel welcome.
August 13th 2017
5 / 5 stars
Heather is always so pleasant and upbeat! We really like going in when she is there.
August 9th 2017
3 / 5 stars
Friendly staff, but I hate waiting in line while employee is selling a package or lotion. There should be a different line for that. Takes way too much time and we shouldn't have to listen to it.
August 8th 2017
4 / 5 stars
August 3rd 2017
5 / 5 stars
Very friendly staff... they inform you of current offers without being too pushy!
July 29th 2017
5 / 5 stars
Very friending people and also helpful.
July 20th 2017
4 / 5 stars
July 18th 2017
5 / 5 stars
July 14th 2017
5 / 5 stars
July 10th 2017
5 / 5 stars
The girl that helped me was very kind courteous explained all my options allowed me to choose what I thought was best for me offered a lotion if I wanted to buy one. And her name was Kara. I believe you have a great employee there
July 8th 2017
5 / 5 stars
July 3rd 2017
3 / 5 stars
Need to have towrls every timefor every guest. Should not only have cleaning towels available at times or nothing
July 2nd 2017
5 / 5 stars
July 2nd 2017
3 / 5 stars
The tanning is great at palm beach and I have always had a great tanning experience.The customer service however could use some work. I know it is the girls job sell lotion and products to customers, but many times I have stood in line for 15+ minutes waiting to get put in a bed because they are trying to sell a lotion to one customer. While I haven't been tanning for a year, when I went back yesterday to start again, I had this exact experience. I have a busy schedule and I ended up standing there waiting to be helped for longer than I was in the tanning bed.
June 28th 2017
4 / 5 stars
Just wished there was one in Canal so I could make it there when I work til 8.
June 23rd 2017
3 / 5 stars
LONG lines beds down employess standing around talking not cleaning beds
June 22nd 2017
5 / 5 stars
June 21st 2017
4 / 5 stars
The wait is too long
June 19th 2017
5 / 5 stars
I was displeased with the service I was getting at my PBT location. I expressed those feelings in a review and with in a few hours the manager had called me to apologize to me, express concerns of her own, and add freebies to my account. She was very understanding and did all she could to turn my situation around. PBT truely cares for their people and takes great care of us! 10/10 recommend.
June 12th 2017
5 / 5 stars
It was my first experience at PBT. Amanda was extremely helpful, knowledgeable, personable and has a great personality!! Tanning packages were fully explained as well as the options and products. The facility is extremely clean and inviting. Great experience!!
June 11th 2017
4 / 5 stars
Love the beds, always clean. The only issue I have is every time I check in I am constantly trying to be sold something. I have bought 2 tanning lotions, and a regular lotion from you. When I am asked after I bought the first one why I am using the one I am using because it is for fair skinned and I am not and that I am not getting the best results. I bought the 2nd one. They are not cheap. I get they get commission for selling, but every time someone walks in I shouldn't be trying to be sold something new. I pay enough to tan! Just my thoughts.
June 11th 2017
3 / 5 stars
June 10th 2017
5 / 5 stars
Love the level 3 beds. Better color.
June 9th 2017
5 / 5 stars
Just got a tanning package a couple weeks ago and everyone is super nice and love the beds.. little pricy though, but it's nice. Also wondering if you guys are hiring on the palm beach tan in Lancaster.
June 8th 2017
5 / 5 stars
The check in is organized, courteous and quick. Beds are clean and new, bulbs kept fresh. And the bonus deals and specials are great! Love pbt!
June 7th 2017
5 / 5 stars
I came in after work around 8:00 am and I am ashamed to say that I can not remember the mangers name. She had glasses and dark hair. She was great!! She explained each bed to me since I haven't been tanning in a while . She also took the time to go through several lotions . The tanning bed and accelerator were great as well. The salon was very clean and the rest of the employees were great as well!!
June 4th 2017
5 / 5 stars
I love going to tan all the ladys there are great and always trying to make my visit great each time keep it up ladys you are great...want to thank amber an courtney an sarah expecially had a reaction to a lotion an they were quick to find a solution...i drive 45 mins one way just to tan..an will continue to do so thank you guys
June 3rd 2017
5 / 5 stars
June 2nd 2017
5 / 5 stars
Its always clean and the girls are super friendly. Wish. You had more level 4 beds so. Since all the people fron la tan came. It seems i never can get a bed. Im paying all this money and can rarley use what beds im paying for.
May 29th 2017
5 / 5 stars
May 25th 2017
4 / 5 stars
Awesome beds, awesome staff. But the last few times I have been there it's so hot, 80 degrees or higher. Very uncomfortable to tan when it's that hot.
May 24th 2017
5 / 5 stars
Kaitlin was very friendly and explained all the beds available to me and how they worked she was very courteous and pleasant.
May 24th 2017
5 / 5 stars
Can't say enough great things about the staff! After a recent buyout of another tanning salon,things got VERY busy, but they did everything they could to keep things moving .They extended hours,brought in extra seating, whatever they could do to make customers happy.The beds are clean, the salon is clean, and I've never been disappointed. Great job !!
May 23rd 2017
3 / 5 stars
Since they took in the LA tanners when they closed it is very frustrating to tan now. I have never had to wait over 10 minutes before. Now people have to wait anywhere from 30 minutes or more. I have a very busy schedule and some times this isn't possible. So I feel that I am missing out on some tanning due to this problem. I know there is no real cure for it because they had to go somewhere. It's just inconvenient now. Thank you for your time.
May 20th 2017
5 / 5 stars
May 19th 2017
5 / 5 stars
May 18th 2017
5 / 5 stars
Beds are awesome and so are the girls work there. Always willing to help and offer ways of inhancing my tan
May 18th 2017
3 / 5 stars
The beds are great Most of the staff is helpful but more than half of them are not friendly. I hate to remind them but working with the public you muse learn how to treat people!! Your sraff needs help with customer connections they are usually rude and off putting!!
May 18th 2017
4 / 5 stars
May 17th 2017
4 / 5 stars
Beds are always very clean, and staff is always friendly!
May 17th 2017
4 / 5 stars
Its a very busy place. I have to wait in line to check in, and also wait to tan. Need more locations in the Lancaster, Ohio area.
May 15th 2017
4 / 5 stars
Experiences are great but I'd really like to see more built around the area so my fiancé and I don't have to wait so long. Thank you
May 14th 2017
3 / 5 stars
Wait times for tanning have been very long. They have filled the lobby with chairs so you can wait to check in and wait for a bed to be ready. Which apps means that rooms are hotter because there all back to back clients all the time. If wait times continue to be long, I will stop coming to PB Tanning.
May 12th 2017
4 / 5 stars
May 12th 2017
4 / 5 stars
Staff is awesome and cheerful. Facility is clean. My only complaint is that there aren't enough beds to serve Lancaster Ohio. Definitely need a bigger facility and more beds.
May 11th 2017
3 / 5 stars
Love this company and everything the store has to offer. Unfortunately the location I tan at is currently supporting the weight of 2 other salons that were shut down by PBT. The wait is outrageous.
May 9th 2017
5 / 5 stars
I love PBT. Everyone is so friendly and answers all of my questions.
May 9th 2017
4 / 5 stars
I am new to the tanning shop on Memorial Drive in Lancaster, since Palm Beach bought out L.A. Tan. I like your beds and your employees are very friendly, my only complaint is that you are too far away from where I live. Where I used to Tan it was on Main Street, which was a lot closer to where I live.
May 8th 2017
5 / 5 stars
The staff, the beds, the atmosphere is great.
May 8th 2017
5 / 5 stars
I love PBT
May 7th 2017
4 / 5 stars
Staff is friendly and very helpful. Great experience.
May 7th 2017
3 / 5 stars
I was told after only being a member for 2 weeks that another tanning location had closed and that all their customers were now coming to Palm beach tan. It is very irritating spending all this money to have to wait for 20 minutes. When i first signed up there was never a line, but now even at 8:30 am i have to wait.
May 7th 2017
3 / 5 stars
Long waits to tan where my old tanning place I could get in and out after work fast.
May 6th 2017
5 / 5 stars
Very clean, all the employees are great, except one that doesn't really fit in (big girl with dark hair and lots of lipstick)She was very rude and forceful trying to sell tanning lotion. If I had to deal with her Every time, I would cancel my membership.
May 5th 2017
5 / 5 stars
Made transfer easy from la tan. Very friendly employees and nice salon. Only complaint is the 23 hour policy
May 5th 2017
4 / 5 stars
Yesterday was a much better experience at Palm Beach, I got a new lotion, a better bed, my questions answered.
May 3rd 2017
5 / 5 stars
Always clean and great customer service.
May 3rd 2017
3 / 5 stars
I used to go to LA TAN, and found that without warning they closed and were bought by palm beach tan, so was informed I'd have to go there now. So I tried to go, but by the time I got my info transferred over, the wait time to tan on a level 1 bed was an hour? I left. I went back today and the wait time today was 35 min? No one wants to wait that long to tan, it's such an inconvience!!
May 3rd 2017
5 / 5 stars
Everyone was great, pros at their jobs . I was very impressed.
May 2nd 2017
5 / 5 stars
The last time I went in to go tanning there was a line. all three girls were trying to get people signed in to wait. While I was waiting a man had come in with a complaint. the girls did everything they could to keep everyone moving into their beds and still assist the gentlemen with his issue. they were all still so friendly and did a great job at not showing any sort of stress or feelings of anxiousness from everyone waiting. they did a great job and showed excellent customer service!
May 2nd 2017
5 / 5 stars
This place is clean and I love tanning here, the employees are ALWAYS helpful, polite and smiling...!!!
May 2nd 2017
5 / 5 stars
Very clean and friendly girls , by far the best tanning facility I have ever been to!
May 2nd 2017
5 / 5 stars
I went to Palm Beach Tan for the first time yesterday. All the staff are very friendly and the place was very clean! I was so impressed with the level 4 beds!! It was like a mini spa experience!
May 2nd 2017
3 / 5 stars
May 1st 2017
5 / 5 stars
Sarah was very helpful and remembered me ! Very nice and great employee. She made my experience great! Much improved customer service since last year.
May 1st 2017
5 / 5 stars
I love tanning here! They have the best beds I have ever been into! Also such great customer service and they are always so happy!
May 1st 2017
5 / 5 stars
I enjoy coming here for my tanning. The staff is very friendly and always smiling. The facility is clean and the beds are always clean. I will continue to come here to tan.
April 30th 2017
5 / 5 stars
April 26th 2017
4 / 5 stars
Love the staff!
April 25th 2017
4 / 5 stars
Liked being taken on tour and shown the beds
April 23rd 2017
4 / 5 stars
Friendly, attentive staff. Knows products well. Very little wait time.
April 23rd 2017
5 / 5 stars
Very friendly and courteous. Never haver any problems any time I go in.
April 21st 2017
4 / 5 stars
A nice place to relax for 20 mins
April 20th 2017
5 / 5 stars
The employees are always in a good mood, pleasant and helpful, and never pushy. It's nice to be greeted with smiles. The beds are fantastic, and always clean. This location rocks!!!
April 15th 2017
5 / 5 stars
I enjoy coming thetevto tan, it's very clean, the employees ate so polite
April 13th 2017
5 / 5 stars
Always greeted with a smile. Clean facility. Great beds.
April 10th 2017
5 / 5 stars
The beds and bulbs are well maintained and clean. The staff is friendly and knowledgeable. Specials are frequent and affordable. Hours are convenient. Just a great place to tan or spray tan--I highly recommend it to all my friends!
April 6th 2017
5 / 5 stars
Love that they know me by name when I walk in the door!!!! The girls are great and helpful!!
April 2nd 2017
5 / 5 stars
Staff is friendly, the place is clean, its convenient to where I live and you have late model beds.... Price is a bit high but I guess you get what you pay for
April 1st 2017
5 / 5 stars
Helped me very good in selecting the package I needed.
March 31st 2017
5 / 5 stars
March 29th 2017
5 / 5 stars
Always clean and staff very friendly
March 29th 2017
5 / 5 stars
The beds are always clean and bulbs very bright. Staff super freindly. The fact that they remember your name is awesome
March 26th 2017
5 / 5 stars
I love you guys
March 25th 2017
5 / 5 stars
Love you all
March 20th 2017
5 / 5 stars
March 19th 2017
5 / 5 stars
The staff are always friendly and helpful, the store is always clean, and the beds are awesome !!! I will definitely recommend to others.
March 14th 2017
5 / 5 stars
Your GM was awesome. She was knowledgeable and easy to talk to. She helped me with my bed and made sure I knew what was what with each package. your salon was clean and smelled great. You guys also had a great selection of lotions!!
March 13th 2017
3 / 5 stars
It was a great experience signing up for my membership and the ladies I have dealt with so far have been really nice. Only problems so far have been the nearly 45 minute wait and my friend not being able to tan because they can't find her in the system because they did something wrong.
March 10th 2017
4 / 5 stars
I thought the start up fee is kind of high.
March 2nd 2017
5 / 5 stars
The people were great for a first timer
February 19th 2017
5 / 5 stars
Always friendly and energetic
February 10th 2017
4 / 5 stars
February 10th 2017
5 / 5 stars
February 6th 2017
5 / 5 stars
I love the new beds they are awesome but you guys arent running very good upgrade specials i have been tanning at the lancaster pbt for almost 2 years
January 30th 2017
4 / 5 stars
I like the tanning place
January 20th 2017
5 / 5 stars
January 19th 2017
3 / 5 stars
prices are a bit costly
January 18th 2017
4 / 5 stars
The only place I will tan! Good staff, great atmosphere. I haven't had a bad experience with palm beach! I would recommend them to anyone!!
January 13th 2017
5 / 5 stars
I love going in there. They are always happy and very helpfull.
January 5th 2017
5 / 5 stars
September 23rd 2016
5 / 5 stars
September 19th 2016
4 / 5 stars
I jyst love the beds i think you charge to much for lotion though
September 5th 2016
5 / 5 stars
The place is clean, the staff are knowledgeable and friendly and the beds are new. Much better than the place we used in the past
September 4th 2016
5 / 5 stars
August 23rd 2016
5 / 5 stars
Amber the store manager is wonderful, very helpful and informative. The rest of the staff are friendly as well. My stops at PBT are always relaxing and make me feel good. Thank you
August 17th 2016
4 / 5 stars
The shop is very nice & clean.All the staff is very friendly & helpful.
August 16th 2016
5 / 5 stars
I love palm beach! Amber is the absolute best, so knowledgeable about her job and products.
August 15th 2016
4 / 5 stars
I tried to rate you 5 stars but it wouldnt let me
August 11th 2016
5 / 5 stars
The girls in the Lancaster Ohio salon are sweet, professional, and extremely knowledgeable about all of the products. You obviously have a wonderful training program!
July 31st 2016
4 / 5 stars
Great Service
July 23rd 2016
5 / 5 stars
Amber was/is awesome!!! She made sure to answer all my questions. She give me a tour of all the beds and explained each one to me. Went in today and Carlee was working she listened to my concerns about getting burnt in the bed and showed a few of the different lotions which I did purchase one from her. I feel comfortable with the two girls. PBT these two girls are keepers!!! THANKS Jennifer
July 21st 2016
5 / 5 stars
The girls at the Lancaster, Ohio location are awesome!!
July 17th 2016
5 / 5 stars
Very clean and nice bed's!
July 17th 2016
5 / 5 stars
Very cleab and nice bed's!
July 12th 2016
5 / 5 stars
Staff is pleasant and helpful. Beds are spotless.
July 7th 2016
5 / 5 stars
Everyone is pleasant and friendly and I love the level 4 beds but wish you had a few more level 4 beds.
July 5th 2016
5 / 5 stars
Carlee Fuchs is fantastic knowledgeable even though she is new . All the employees have been very helpful and pleasant. Salon always clean and ready for mento tan or spray
July 4th 2016
5 / 5 stars
I've been twice for spray tans. The people who work there have been so nice and helpful. I started a membership to be able to use both spray tan booths although I think I like the one where the color is adjusted better than the other one. My only suggestion is to have the adhesive foot things available for the bottom of the feet. There were no wipes in the room the second time I went and it is difficult removing the color from the bottom of the feet and the barrier creme with a dry towel. Other than that little thing it has been great! Thanks.
June 30th 2016
5 / 5 stars
The staff are friendly, knowledgeable and always smiling. The beds and rooms are clean.
June 30th 2016
5 / 5 stars
Very friendly environment, employees are informed and efficient.
June 28th 2016
3 / 5 stars
I paid almost 50.00 for some lotion the girl said was their best it wasn't I paid 20.00 for some tanning lotion and got a better tan
June 21st 2016
5 / 5 stars
Love the hospitality of all the employees, there's very friendly and welcoming! And you guys have the best tanning beds I've ever seen.
June 15th 2016
5 / 5 stars
Friendly and very clean! Shelby assisted me in choosing the best package for me.
June 11th 2016
3 / 5 stars
You should be able to tan once daily and not have to wait 24 hours. Tanning beds in general have proven to cause skin cancer. I don't believe it will matter if you tan once a week or at 8 pm and then at noon the next day. That is a silly rule
June 4th 2016
5 / 5 stars
Awesome
June 1st 2016
5 / 5 stars
May 27th 2016
5 / 5 stars
Love the salon All the employees are friendly Place is always cleanLove it
May 27th 2016
5 / 5 stars
This place is amazing. Staff is always helping and have a smile on their face.
May 25th 2016
4 / 5 stars
I was trying to rate great it wouldnt let me
May 25th 2016
5 / 5 stars
The staff is friendly and knowledgeable. This is my first time tanning indoors and they made me feel very comfortable.
May 25th 2016
5 / 5 stars
The staff is always upbeat and extremely knowledgeable. They inform me ways to save money as well as giving me a reason to keep coming back. Well done! Well done.
May 24th 2016
5 / 5 stars
The girls are always nice and helpful with any questions you have they are very prompt even when they are busy
May 23rd 2016
3 / 5 stars
I already explained my situation in another survey.
May 22nd 2016
5 / 5 stars
My experience with Palm Beach Tan has been excellent. Staff is ALWAYS friendly and knowledgeable. Answering any questions I throw at them. Always clean and never a long wait. Would and do recommend Palm Beach Tan to everyone.
May 21st 2016
5 / 5 stars
I love the girls there. They are all sweet. The salon is always clean.
May 19th 2016
5 / 5 stars
The girls were very helpful and they are friendly!!!!
May 19th 2016
5 / 5 stars
Excellent service with the store manager Amber! She was super busy, but made the effort to make me feel valued and appreciated!!!
May 10th 2016
5 / 5 stars
Love the place since it changed ownership, products are still a little pricey
May 10th 2016
5 / 5 stars
always clean, professional, and no waiting.
May 6th 2016
5 / 5 stars
I think this is a great place and lately the service has gotten even better i really enjoy coming to palm beach in lanxaster ihio. And one of my favorite workers is Rachael McKibbin she is awesome she does everything right she explains and gives good feedback about the servuce and the lotions she is an amazing women and she keeps smiling even when its just her working. She a hard worker.
May 6th 2016
3 / 5 stars
May 1st 2016
5 / 5 stars
I have been having the best time. This place is awesome and the staff is so great. As soon as you walk in you are greeted with a smile. Makes everyone's day !
April 20th 2016
4 / 5 stars
The workers are great very helpful very cheerful always smiling quick to get you in and good with recommending the products I need
April 20th 2016
5 / 5 stars
All the employees are always super friendly!
April 19th 2016
4 / 5 stars
April 17th 2016
5 / 5 stars
Employees are very friendly and salon is clean.
April 12th 2016
5 / 5 stars
April 10th 2016
5 / 5 stars
I love the beds, and the service is exceptional!!!
April 7th 2016
3 / 5 stars
The girls are all sweet. But I don't think we as a customer should be penalized for deciding to come back and making us pay for an upgraded tan even if is is only $5 more. And it's still for the same tanning beds. I almost took my business elsewhere.
April 7th 2016
5 / 5 stars
It is very clean and the staff is super friendly.
April 6th 2016
5 / 5 stars
April 6th 2016
4 / 5 stars
I have really enjoyed my experience at PBT. The girls that work there have been very helpful and always able to explain anything that I have needed help with...
April 3rd 2016
5 / 5 stars
April 1st 2016
5 / 5 stars
Great,,love the girls,,so open and sweet smiles on everyone when you walk thru the door..best atmosphere to be in...keep up the bubbly personalities,,great place to feel relaxed and cared for ....
March 28th 2016
5 / 5 stars
Very nice people. Customer satisfaction decent pricesClean tanning beds.
March 25th 2016
5 / 5 stars
March 23rd 2016
5 / 5 stars
Love the girls who run the salon, the beds, & the prices! It's wonderful
March 22nd 2016
5 / 5 stars
The girl that worked with me was very helpful and I have loved the level 4 bed.
March 17th 2016
4 / 5 stars
I do not like the automatic membership fees..... I can't stop the payment only the staff can..... If they forget or donut wrong I am the one paying the price!!!!
March 17th 2016
5 / 5 stars
I think all of you do an amazing job. Everyone is very nice, very good about greeting us when we walk in the door and when we leave. What I've noticed most is when its pretty busy packed with alot of customers y'all work very fast and very hard to keep everyone patient and manage to always keep a smile on your faces!
March 17th 2016
5 / 5 stars
There were 2 lights burnt out in the bed that I used. I told then when I was leaving and they said they would take care of it. I noticed it as soon as the bed came on. But, once you are stripped down naked you really don't want to get dressed and come back out. I'm sure they took care of it when I left. Thank you for the surveys. It's great!
March 16th 2016
5 / 5 stars
I love Palm Beach Tan! The facility is great, the staff is wonderful and it's very affordable!
March 16th 2016
5 / 5 stars
I love all of the employees at Palm beach tan. They are such a joy to be around. Very happy and up beat . They are great at their job!!
March 15th 2016
5 / 5 stars
March 6th 2016
5 / 5 stars
Client service is amazing salon always clean. Only complaint is that the bulbs are tnxhbahed enough. My tan isn't getting dark as it would at a different salon.
March 3rd 2016
5 / 5 stars
Kara is the greatest!
March 2nd 2016
5 / 5 stars
February 18th 2016
5 / 5 stars
I always have a great experience. Excellent staff, nice beds and clean environment.
February 16th 2016
5 / 5 stars
Always get treated like a queen! Love Ambet and Cara
February 13th 2016
3 / 5 stars
February 12th 2016
5 / 5 stars
Girls are sweet and friendly and the rooms are always clean.
February 2nd 2016
5 / 5 stars
the only thing I am not happy with is that you don't except cash for memberships
January 30th 2016
5 / 5 stars
Optimum quality beds! The facility is always very clean! Reasonably priced! And the staff is absolutly awesome and authentic!
November 6th 2015
5 / 5 stars
Always incredibly clean! Wonderful staff!!
November 5th 2015
5 / 5 stars
October 3rd 2015
4 / 5 stars
I tried to get 5 stars but it wouldn't let me but thats what i rate PBT. I love you guys your awesome

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