Palm Beach Tan Lebanon

Clean salon and super friendly staff! Highly recommend this location ☀️

Best tan ever!!

Great place and staff!!

Diamond bed, is amazing!!

It's Trader Joe's.

The girls are fantastic

I love it here, everyone is always super friendly and they are very helpful with any questions I have with lotions!!! Ashley is my favorite, she’s always super nice and helps so much with lotion choices!!! She’s the bomb, and always knows what I’m looking for!!!

Amazing! I love Ashley! She's so kind and always helpful. I love coming in to see her smiling face. The staff is so friendly. I enjoy coming to the salon.

The manager at the Lebanon store Ashley is by far one of the nicest and most genuine persons I've ever met you guys should be proud that you've got her does a great job

Super nice staff, always polite and helpful !! Would recommend anyone to join there

Jill was awesome helping me reactivate. She was helpful, thoughtful and positive.

Enjoyable. Friendly and helpful staff. Clean spa.

I ABSOLUTELY LOVEEEE this location!! The staff is so friendly and always ready to help! The store is always clean, has comfy couches & drinks if your thristy :) They also have a nice variety of products to pick from & all different prices!! Everytime you walk in it's just this "good vibes only" feeling no matter what your going threw & did I mention THE BEDS OH MY GAWDDDD......TO DIE FORRRR!!!!!One more thing the Manager Ashley is probably the most helpful & knowledgeable not to mention super sweet person at PBT that I think I've ever met

The staff is always so friendly and helpful! The facility is clean and in order :)

Started up my Platinum package again yesterday at the Lebanon location. I have been a member for a long time and Caitie, Lauren, And Ashley are awesome!

I love the salon AND staff. Always super friendly and quick to take care of the guest!

Alway friendly staff, clean, nice Salon.

Awesome.

Very clean

Ashley and the girls were wonderful. Always clean and a great experience.

Was at Middletown ohio location Ayla was very very very helpful!

I have been a member of PBT in Lebanon, Ohio for about 6 years. Fantastic beds, friendly staff and always clean. Would refer to friends.

Ashley the manager as quick and helpful!

Everyone one is extremely nice and very willing to help you with anything you need. I feel valued when I step inside your Lebanon store.

Ashley is Amazing so is i think her name is caitlyn not sure. They both are so knowlegable and cheery. Love when they wk

Always helpful and friendly

I think the start up fee is ridiculous. I also think the lotions are way over priced.

Always friendly staff. Always clean

Staff are friendly and very knowledgeable. The facility is always clean as well.

I love tanning with you! The staff a super friendly and helpful. However, I wanted to see if you can make this better for your previous customers. So I referred a friend and it said that if I did that that I would get $10.00 tanning bucks. I did but however, when my friend went and signed up with my name the very next day she received in her email that she gets to tan for a whole week for free. Then she started that for her and then the next couple of days from that she got another email saying that Because she signed up with you guys she got a $25.00 like gift card to use at your shop? I really think that this is miss leading. I referred her and all I got was $10.00 tan bucks. I would think that you guys would give your current customers a better deal then your referred customers. It took everything in my will power to get her to go. Because at first she said that she did not want to mess with it because the money comes out of your account automatically. This is the only down fall that I have had with Palm Beach Tan.

Everyone very nice and helpful

Everyone is alway extra friendly. Beds clean and it perfect working condition.

Everyone is very helpful and polite. I have have not tanned in over 8 years and I did not know anything about the beds when I first went in. All of the workers that were there during my tanning session was very helpful and explained everything to me. The manager and the rest of the crew has made this experience a successful one. Great job girls!

Even though I have been a PBT customer for years Tate gave me a lot of useful information on lotions and tanning in general that I was not aware of.

I look forward to going each week, the staff is great and very helpful with everything. The store is always clean and well kept and I love going!

Always a ver y positive experience at this location.

All the employees are super helpful and very nice and the store is very well taken care of. The past few weeks have been my first time ever going to the tanning bed and I now look forward to going every week.

Very Friendly employees.

Always a good experience when I go. Brandy is super helpful and very friendly. Beds are always clean. Couldn’t imagine tanning anywhere else

The associate was very friendly , knowledgeable and efficient. Had me all taken care of in no time. The store is very clean and appealing.

Staff is always friendly. Always day goodbye when I leave and I like that.

Comfortable shopping experience. Employees are knowledgeable, friendly and professional. Salon is clean and we'll organized

Love the beds at Centerville Ohio, great people that work there

All of the girls that work there are super nice and friendly. They explained the beds and the packages and spray tan systems to the T. They offered assistance on choosing which spray tan I should get and how long I should tan to achieve an awesome glow before my vacation to California. Will definitely be back!

I enjoy tanning here.

Brandi did a great job never lets me down

I like tanning here. I really like the locations but with there was a few more towards Wilmington area or hillsboro.

Brandi was great made sure i had enough product always tries to sell me a spray tan... she gets credit for trying...

Great Service, Clean..... The best place to Tan.

I just recently started to go back only because of the power trip some of the staff had with other employees and the customer dont tell me how i need to tan when i have been tanning longer than most have been alive. most of the girls are wonderful have mad alot of great frienships there. also i thought the longer you were there you had perks and benefits and do they just tell the people they want too i have been there for years now and havent received anything in prob a year. also dont like it when im talked down to abt my lotion i order online and buy at professional supply houses i dont have to buy from there and when we do call and complain to higher ups they tell who reported them and then we get treated diffrent for awhile so i just quit going for awhile but you still got my money

I enjoy tanning here so far. The staff are all very nice and knowledgeable.

I spray tan often and the last spraytan was my worst experience. Uneven . Lasted only 2 days and I showered once and did not use a cloth. I did my usual routine . I wasted 37 bucks this time . I will be back though . The girls are great

They always treat me well

Excellent as always.......... Good help and clean place

The staff is friendly and I have mentioned several times too fix the radio in the stand up bed and continues too not be fixed. Please fix it!!

The employees have been welcoming and suggest new products to me based on my skin.

Everything was great always is... staff never lets me down...

Friendly service.

The girls are always great but the radio wasn't working in my bed and didn't notice much difference in color think you need new bulbs.

I am always greeted with a smile the ladies are always very nice and helpful. I always enjoy coming to Palm Beach Tan.

Best service ever!! I love going to this store now for my spray tan. Love having the mystic tan too- Thank You!! Best customer service- outstanding !

Everything was great the girls at this location always take great care of me

The girls there are so friendly. Love going to see them and talk with them. Very knowledgeable on the products and supplies my husband and I need.

Young service person was very polite and helpful!I had an upgrade and she did a great job explaining it.

Everything was great all the girls do a great job

The girls are all real nice. Most remember I'm allergic to the cleaner and I need to wash the bed down with water first. They have the towel and water bottle ready before I ask for them.

Friendly customer service, as always

All my needs and questions were met and answered... Lexi and kayla always make me laugh it's fun to come there

All the girls are great… I always enjoy talking with them. Even if it is briefly.

Staff is friendly. At times, I have to wait awhile to check in, because there is only 1 person staffed to check people in, and there can be a line of 8-9 people waiting. It can take 15-20 minutes in peak periods just to check in. That can be frustrating. This is usually during weekdays between 7pm-8pm.

Always great service when I go in!!

Excellent customer service!!

Always clean and nice help............

All the ladies are very pleasant and I have yet to have a bad experience in this location.

Very short wait time for Diamond bed, bed was clean, my only complaint would be the radio stations/clarity that were available.

3x's now I've been left standing for 20 plus mins while 1 worker is selling package. Showing patron the book of levels to pick from is enough time to clean a bed and to put already existing patrons in a bed. I have been told that they cannot just clean the beds that ALL patrons must b checked in first then she will clean. Sometimes I feel like I'm at Wal-Mart 25 workers standing around and 1 working.Then why am I waiting 20 plus mins to get a bed. Why cant one clean and another check in. I know they work on commission but ignoring existing customers until that package is sold can be time consuming.So if I go in on lunch hour and have to wait 15 mins while she tries to sell then my time becomes tight. I HAVE discussed this with girls at store. There has got to be a way to sell and take carecof already existing customers

The girls at the Lebanon one are great. Only thing I would change is the "true 24" period. Sometimes I can't get thee (because of court) until later in the day, it then screws up my whole week of tanning because most days I can only come when I get a break in Court, and it's usually never the same time.

Friendly and helpful!! Mollie at Eastgate is the BEST!

Staff was fun and knowledgeable! In the past I have went in and the staff has been rude and unwelcoming. This staff was working hard and enjoying their time with customers.

Please get better music channels... the only 2 working are elevator music

Kaly, the ASM of your Lebanon, Ohio location was fantastic. I have not used a tanning bed in almost 3 years. She gave me any and all info I was asking for and more. Very friendly and personable.

Love the workers but the new Music sucks only 2 stations and there both awful and it's not really fair that we have to bring our phones in just to listen to music and I talk to the manager and the other girls and they have their hands tied

The staff is very friendly and informative. It is always nice and clean and quick check ins.

Karli and Ashley are doing a fantastic job! They are professional, efficient, knowledgeable, friendly and personable. They are definitely assets to be appreciated.

I love the ladies at Mason location. They are always helpful and friendly.

Very friendly and informative! Great service. Thank you!

Leah, in the Lebanon store where I purchased my membership was terrific! She was very helpful & informative!Mollie at the Eastgate store was amazing! Explained Everything about the products & options for spray tanning!

Every time I go into this store,the people are always helpful and very friendly!

I spray tanned and later that night my hands looked so bad I couldn't let anyone see them. They looked like I stuck then down in a can of stain. We went to some friends and I had to keep my hands in my pocket all night. But the staff was very nice and facility was very clean. Will be back.

The manager was extremely helpful when it came to deciding which plan to do. She was also very upbeat and made the experience wonderful!!

Staff here is wonderful top notch equipment

I visited for the first time and was met by the Asst Manager (I can't remember her name) and she was sweet, professional and showed me the entire establishment explaining all of the beds to me. I appreciated how she treated me and look forward to returning. Thank you!

Very nice place to tan. Every one is very promt

I think the service is great but I feel that when you guys offer 30 percent to the public you should do something extra for the diamond members because I am a diamond member an I always get 30 percent off. And with the amount of money we spend every month and on tanning lotion I think it would be nice

All staff members are FANTASTIC!!! Always clean rooms and inviting atmosphere.Thank you!!

The female at the desk was very helpful. She explained the tanning package options and the billing process to me. She helped me choose the tanning options that best suited my needs. I will recommend PBT in Lebanon to anyone interested in tanning.

I'm always pushed too hard to buy product to the point that other people have left the store because I wasn't interested. The only products worth buying, (to me as a sunless user) mare those used for that purpose. I've purchased a great deal of products in the past that never get used. Especially the primer.

I love the Lebanon Ohio Palm Beach and the girls who work there.the only few complaints i have get to know your products better, dont sale tan extender as a lotion or act like the consumer dont know what there talking abt also, some of the clintelle are also in the Beauty Indrusty have been for many years. Also the music in the rooms use to, there were at least 3 to 4 stations to listen to now your lucky to get one and then thats is lousy music soometimes i dont want to bring my phone in thats my quiet time is in the bed and i shouldnt have to to listen to music. and last but not least would LOVE IT IF MY NAME DOES NOT GET BK TO STAFF WHO WORK THERE>>>,,,last time it was very uncomfortable when a worker questions me over a survey that i did i did not go bk for a few months. I was embarressed and quiet p***** off

The manager, Lexi Wheeler, went above and beyond to make things right after a small mishap the night before! I've tanned here for years and it looks like I'll be continuing my membership!

I want too thank Alex at the Florence KY location for going over and beyond too try to get the lotion I liked and she called around at other locations and came up with one that is a darker bronzer I could use. She went on her day off too pick it up for me too have at my next tanning. how many employees would do that for you. Thank you, ALEX!!!!

The staff always have a smile on their face. You have a courteous, friendly staff. One suggestion for your staff is to have them tell us about upgrades, rewards, or other value added items.

The young ladies who work at my tanning location always go above and beyond to be helpful, courteous and friendly. The salon is clean and orderly.

I really enjoy tanning here... all the staff treat you well

Always friendly help. Great service.

I really wish this location with get the red light therapy beds.. this store as a whole has an older Client base that would use this... also a suggestion for the diamond beds all 3 should be in a location that share a door with the spray tan booth... so once your naked for your tan you can stay that way and enter the spray booth with out having to get dressed to walk down the hallway

I wish they had the option of the double spray in Versa (not with skin moisturizer but with tannin solution) like they have in Florida. I also would like to see a Mystic at both the Lebanon and the Middletown stores. I'm always waiting to get in and have sometimes had to leave because beds weren't ready. I also usually have a more even spray at Lebanon than I do at Middletown.

Love tanning at PBT

Really enjoying the Christmas decorations keep up the good work to all the staff

These are the best beds I have ever used. The girls at front desk are great!

I spray tan only. The locations of the spray tan results, despite using the same machine (Versa) do not give consistent results. I always use a level 3 bronzer in a Versa. At the Lebanon and Liberty Twp locations I get good coverage. I typically don't see that coverage out of Middletown. I did buy products the other day at Middletown and said I was looking for something to maintain color between visits. Preferably a lotion. The girl sold me a lotion and a spray, but once I got it home, I realized they were both lotions. I wish you would keep the Versa spray in stock for after use as this has been my favorite product. I recently moved from Liberty Township to Lebanon. I really did like the triple boost bronzer and mix and match scents you can add to them.

Friendly, professional and knowledgeable customer service all in one!

I absolutely love the beds and the staff! The staff are so sweet and friendly always making me feel welcomed. I wouldn't tan anywhere else!

I always have the best experience at PBT! Everyone is so friendly and make me feel very welcomed. They are able to answer all of my questions and are very knowledgeable about products.

Everything is great with the exception of the 24 hour rule which is enforced down to the minute. It makes planning my day very stressful. Otherwise, the girls are helpful and friendly and my tanning experience is flawless.

Super helpful staff! Clean facility!

Always greeted with a smile. Very clean all the time. Almost never have to wait. Staff is friendly, helpful and knowledgeable. Rarely let me walk out the door without saying goodbye and/ or have a great day. I'm very pleased with my PBT in Lebanon Ohio.

Very friendly customer service. Always nice and clean. Beds are great, always get good color.

I rarely ever have to wait. Salon is spotless, dirty towel baskets are always empty, supplies are fully stocked all of the time, staff is very knowledgeable and helpful. I'm greeted with smiles on every visit and they never fail to wish me a great day/eve when I leave.

The girls their are always so nice very helpful and always tell me about any promotions or deals that are going on

It's to expensive for the amount of time I use it. I can do like a lot of people I know and switch to PLANET FITNESS and pay $20 dollars a month for diamond beds. However the staff is great and FRIENDLY and the place is clean. You really need to go to packages, pay for what you use.

Branden was great. Very informative and great sales person.

I have always had a great experience with PBT in Lebanon, Ohio. Staff are always fun, courteous and professional, not to mention helpful. Center is always clean, beds are great!! Have recommended the location to several friends. Keep up the good work!

The employees are super nice and very helpful. The beds are always clean. I really don't like how the employees are constantly pushing products like tan lotions that are way over priced. I know it's not the employees wanting to sell them it's the managers or the company policy. The customers get very rude with the staff when asked about lotions. Customers just want to come in and tan not go broke buying products. There shouldn't be so much pressure on them to sell. I would imagine that that is a big reason why there is always different staff all the time. And the 24 hour waiting period is a joke. Waiting til the last minute to be able to tan is ridiculous. Especially when I only have a very small amount of spare time to tan. I know so many people went to other company's to tan because of the 24 hrs. Policy. I absolutely love the staff and beds but don't care for the policy's. After tanning at Palm Beach in lebanon oh for the past 4 years this will probably be my last.

Staff is very friendly and helpful.

Very friendly and knowledgeable employees. Very clean !

Love all the girls and feller there!

Always helpful, friendly and offering buy ups

Love this location, still my favorite

I'd say the only negative would be that this salon needs more of the platinum beds. Only 3 and I think 1-2 more would be ideal.

I love our lebanon location

Love all the girls here

Excellent place to tan, clean, great knowledgeable personnel. Thanks for letting me tan!!!!

Thank you for letting me know about freezing my account

Shannon has such a clean facility! Love my service every time I go in!

Most every time everything is super. There is always that once in a while the staff isn't pleasant. Only problem I ever have is your check in system and how hard some have trying to locate me!!

everything was great

Always a great experience at this location

Nice people. Lots of locations

The girls are great and very helpful . love the tanning beds :)

The Lebanon Ohio location is awesome. The girls are super friendly and helpful and it's always very clean. I believe the girls name is Cheyenne ,she is really a great worker! Very helpful.

Very helpful staff and very clean facility

Love the girls in the lebanon store everyone is extremely friendly

Staff is friendly and facility is always clean!

Very informative nice and friendly. Long waiting times not enough workers or they are bussy doing other stuff.

They are great!

Great service. I never have to wait. Rooms are always clean.

Very nice and helpful people working at the Lebanon Ohio location. Cheyenne, Chelsie, Casi and the rest are all Awesom!

everything and everyone is doing a great job keep up the great work

Clean, modern and friendly staff

Always have a great experience with PBT.

Great visit staff doing a great job

I love this salon, I never have to wait on a bed and the workers are always nice #PBT

Everyone is so pleasant and helpful every time I go in there.

Go to Lebanon Ohio location staff is wonderful .. Would like to see a plan in which you can go 2x week for maintance with a cost under 40.00 per month

Very helpful great people, Good Job!! Kevin Hall

I am literally obsessed with Rachel from mason . Took a lot of time showing me products and was fun to talk to ! Will go back just because of her !!Mandy from Middletown is also a lot of fun and a great person !!!! I do not have any desire to go to the west Chester location anymore even though it is close to my house

Always treated well

I love this place..staff is great,beds are AWESOME

Your tanning salon is very clean . Along with the rooms and beds . And your staff especially Zach at your lebanon store. He was very helpful to my wife and I . Very professional and friendly. We will continue to use your facility for tanning .

Staff are very nice, facility is clean...the only thing I don't like is how the beds give you lines. I have the platinum package.

Everyone is so friendly.

As someone who worked for 2 years at Palm Beach and with the tanning industry for 4 years, it's refreshing to go in and see people doing their jobs, the only thing I would like to see Palm Beach do differently is some different sales. I'm off the 10% 15% 25% off. Get creative. Do a buy a lotion over $50 and get this tan extender $10 off. Buy a lotion over $75 and get $15 off tan extender. It would be new and appealing but also create more revenue in the long run.

I love tanning at Palm Beach I just get aggv at the fact that no one is on the same page there goal is sell more products the manager at the store is awesome though little red headed guy.

Girls are nice!

The staff is always friendly and the beds are always clean!

Staff is always super friendly and very knowledgeable about their products.

I have been a customer to palm beach tan on and off for many years i have tried other tanning salons and i have realized that palm beach tan is the best all around. They have friendly employees, managers and are always out to sell the tanning salon products keep up the good work..

Love the beds, just wish they weren't so expensive along with products

Love Palm Beach Tan. The workers are friendly and everything is always clean. Great job!

Everyone is always helpful and friendly...beds are nice too

Love pbt!!!!

Overall. It's a nice salon. Occasionally issues with computers and have to come back later to tan

Some of the beds don't seem to be at their best. I am always darker than I am now byes, I am using lotion.