June 25th 2020
Great place to tan. They have different packages to choose from. They're a bit pricey, but you get what you pay for. I have a platinum membership for 60 a month. I achieved the color I wanted in about 2 and a half weeks. They are also trained to give the best advice so you dont burn.
October 22nd 2019
Nice staff convenient
September 11th 2019
Love the staff !!
August 11th 2019
I love the people at the Loveland Palm Beach Tan
July 2nd 2019
The facility I have been going to for years, has had trouble with the music. It does not work at all. I can understand this for a few days. It has been going on for weeks now. What's Up? The manager does not even appear to know what's going on !!! Harper's Point, Cincinnati, Ohio.
June 24th 2019
Always met at the counter be welcoming and helpful employees!
June 10th 2019
Great staff and clean place! ❤
May 13th 2019
The Girls at the Loveland PBT are the best! I always feel welcome coming in and they are always so attentive. I want to specifically call out Jasmine, she always knows my name and says he’ll each time I am there!
May 2nd 2019
Always clean and friendly
April 26th 2019
The staff is great!!
April 16th 2019
I visit the Palm Beach Tan in Loveland and absolutely LOVE it! Staff is extremely nice and very helpful with products and or the tanning beds! Keep up the awesome work
April 1st 2019
I’ve had a great and pleasant experience from the very moment I started coming to this Loveland location!!! The employees here are awesome, and have been more than kind and helpful towards me!!! Facility is beautiful and clean!!! I’m one happy customer :)
March 24th 2019
The Loveland, Ohio store definitely is one of the nicest stores. The people there are very nice and knowledgeable. Always a pleasure to go there to unwind and relax.
March 7th 2019
I started going to the Loveland location and I love it!! I wanted to get a base tan in February for our trip to Florida in March. They are reasonably priced and they are running a special right now $1 upgrade this week. Yes please!! Love the girls that work there, very friendly and knowledgeable. I will definitely recommend this place to all!!
March 3rd 2019
Everyone is very friendly!
February 22nd 2019
February 20th 2019
Always enjoy visiting the Loveland, Ohio location. Everyone very nice , friendly and helpful especially Hallie. Also enjoy visiting the Tylersville location. Beautiful facility and incredible tanning beds.
February 14th 2019
Never had any problem . Been with the salon. A long time.
January 30th 2019
Never had a problem , great and friendly girl's
December 21st 2018
I love your Loveland, Ohio store. All of the people are great especially Lauren. She is always smiling and very friendly. She is very knowledgeable with all of the products and tanning beds. She also lets me know what beds/products are the best for my skin type. Truly a pleasure when I visit that store.
November 22nd 2018
don't run beds that have known issues. I was put in bed 6, half the lights were out, they rebooted it and I got in and found the facial lights 1/3 was working, took an additional 2 minutes of turning them on and off to get them all working. got full use of bed for 6 minutes of the 10 I was using. attendant said she knew there were issues with this bed, so not sure why they'd put me in it at all when there were many beds available.
June 12th 2018
Very friendly staff and perfectly clean facility
April 22nd 2018
The lady that helped me was super friendly and very informative. She knew what she was talking about and made me feel comfortable.
February 9th 2018
October 11th 2017
No wait, friendly staff, facilities clean.Facial bulb out in #10- told staff after session.
September 25th 2017
Person at front desk was ok. Not overly friendly. Not greeted with a smile or anything. Had never been there before Wasn't given much instruction on what to do to start the tanning and what to do with towel eye protection etc. Pretty much had to ask.
July 29th 2017
Overpriced, employees not very knowledgeable and not helpful. Very unorganized. Outdated
July 16th 2017
The associates at Palm Beach Tan were Amazing! Very friendly and attentive. Asked how I was doing, if my day was going well and if I needed any products. Also shared with me that I had 30% off through the end of the month. Please check to see who checked me in. Also the young lady going to school is always on top of her game. Always very friendly and kind. Give her a raise!! At the Middletown location. It starts with you. Your training. And trickles down. Keep up the Amazing job!!
June 1st 2017
Live everything except....I wish there were more music selections there's only ever 2 stations to listen to and it's always teenybopper music!
May 20th 2017
I usually go into the store in between 9:30 & 10:00 am , and the new staff are great. They greet you right away even if they are with another customer. The girls are so much friendlier then the staff before! I mean day and night difference. I wasn't quite getting the results I wanted and the lady working Thursday suggested a honey in it and oh my it made all the difference in what I had been doing! A friend of mine is going to a wedding today. I told her to go to Palm beach tan and what to ask for! A few months ago I would never had suggested it. Keep up the good work!
April 14th 2017
I had a Great visit today . as I have had for the last few visits .Thank you !
April 13th 2017
Everyone is always nice and makes you feel welcome.
April 10th 2017
April 4th 2017
Went to the Harpers Point location. Had to wait 2 minutes for someone to come out from back. Bed parts were all over the floor near the counter/in the walkway to the beds. The music doesn't work - none. I usually go to Loveland and they are always on the spot.
February 18th 2017
The staff members were very helpful. This was my first time at this location and I hadn't been in 9 months.Also, I absolutely love the diamond beds and the premier platinum intensifier lotion! I can see color on myself after just one session and that's amazing.
January 11th 2017
Loveland location - room 6 (others have issues as well) - fan is either on high or off - should have a low setting as well at the very least.Tunes - only one station, dials not operating well.Beds are good, staff nice, place is clean - but repairs are needed!
January 2nd 2017
I submitted a rate how we're doing and was very surprised to hear from the store manager herself and they addressed what I had mentioned. The Loveland location has great employees working for them!!! Thank you it's so nice to know that they care.
December 29th 2016
My experience is always great. The ladies up front that have been there for a while know my name and make me feel welcome. Taylor is always awesome! Super friendly lady that always goes above and beyond. She is ambitious and puts you at ease with any questions you have.
August 31st 2016
Gabbie was very helpful
July 8th 2016
I do not have any personal issues when i go in just very inconsistant when it comes to people telling me about what deals i have and how long they last.
June 27th 2016
I had a very good experience Friday and again Sunday (with Shannon). I don't frequent the store and not very knowledgeable about 'how it works'. She helped me
June 7th 2016
I love the location in loveland, ohio. Alex is always so helpful
May 17th 2016
The girls are real nice and helpful but when I first joined I felt a little mislead on the pricing
May 9th 2016
The service is always great and the girls are always nice and helpful.
May 5th 2016
Pleasure to check in, no attitude, very pleasant and courteous staff. Have never had to "wait" while my bed to be cleaned. Staff member Taylor is your winner. In addition to the other tasks, she always engages people regarding the "product" PBT sells.
May 2nd 2016
Palm beach is a very nice place. I enjoy myself there.
April 20th 2016
I almost always have questions (usually the same ones) when I visit (not often). I was greeted and helped very graciously !
April 19th 2016
Brandon and Taylor are great. Need ashleigh back at loveland tho. She adds so much to the environment there
April 16th 2016
Hello,I had a phone call from the mason montgomery location after my last visit, prior to tell Sunday one. I had a series of dental incidents afterwards, couldnt get the message returned right away etc. Then when i called in she wasn't there, (believe the name was Sarah or Lisa ?? ) talked to another employee and came in for the 2-3 tans and 1 spray tan that had to be used that sunday. She left a note for the manager to call me next day, never heard back, we're playing phone tag. Spray tan wise -I did a level 3 clear and feel like any color I gained was gone within 2 days, and I slept in the color like I always do.I need to find out before what day of the month it is that you cancel your membership so you don't get charged for the following month.If I can't get something worked out for a decent price for an occasional maybe once a week tan and weekly spray tan, then I am unfortunately , after being a customer of pbt for over 10+ years, am going to have to close o my membership completely. I understand you guys have packages etc you have going when you unfreeze your account but unfortunately I am not able to afford those that are for both the spray tan and regular tan.I really like the same beds you guys have that are the exact same and brand new at planet fitness fields ertel, and even if I wasn't going to workout I have access to unlimited tanning in all of the beds diamond etc with no upcharge, I also have the benefit of a full gym membership and other amenities such as massages as well. For $20 a month, no upcharge for diamond bed etc.The other place I currently occasionally tan at due to price being so much cheaper.. has older basic level beds with a 20 min max. Since I always cover my face neck chest and head with 80 spf and use my sunnies to block rays while I'm in there, I get super dark for either $5 a visit, 10 visits for $25 that don't expire for a year, or a month unlimited for $30. Spray tan wise, right down the road from you is a place called faux glo where the owner is the official sponsor for the ben-gal cheerleaders. She has awesome prices and amazing deals. Bring a friend Tuesday and get your custom airbrush spray tan for $15 and it lasts over a week with no orange color, streaking, fake looking tan etc. Looks like a very deep dark brown from the tropics and is all.paraben free from south seas / dancing with the stars sponsor and original Tahitian tan.It's just frustrating after being a member this long I'm still paying $8 a month and not really benefiting from it because noone will put me in an accurate amount of minutes when I cover face head chest neck etc. And im paying way over a dollar a minute in a basic level bed even with my tan dollars or the spray tan booth is either low on solution or has been run so much that day that you don't get enough solution on you. Then it'll streak in certain places and start fading within 2 days. So then I feel like it's a waste of money and i shouldve just spent the extra $5 and went down the road for a custom airbrushed long lasting tan. Seems lately i can't ever win regardless of the situation. This is not to be a complaint email, however I'm sure it sounds that way. (Sorry.) I'm just aggravated after THE LARGE amounts of money I have spent here well over 10+ years and the fact things seem to be going downhill in the long run as other competitors are stepping up and offering the exact same or a better package with more reasonable pricing.Your salons are always clean, and your Staff is always friendly. I understand you guys also work off of commission on the products as well, that's the only other thing I would also comment on amd suggest to change. It's almost like can I just check in and go tanning without being bombarded with 80 different lotion choices, what's on sale, why I should smell etc. For example, I used to work at a restaurant where we were forced to push the merchandise on the customers for overall sales amd.our individual income, but it always seemed to drive the customers away, they'd try to find ways to avoid us, some would end up tipping us less, or it would make their visit less enjoyable and we would eventually lose our regular customers, then eventually several factors the business closed.At your salons, I'll check products out etc., but if I AM interested in a product I WILL ASK questions, or inform someone I'm out of lotion and would like to try a sample or buy a new bottle, then allow them to.offer their suggestions, which usually end up being one of the most expensive lotions in the store.Tanning is my private time to relax, reduce stress etc. The hounding and dreading feeling of walking in the door wondering if im going to get bombarded or not is bothersome. I don't mind chatting with your staff because they are awesome, but I also don't want to feel like they're trying to sell me a car either. Thank you so much for your time!*No big rush to get back to me right away, just sometime before the account needs to be cutoff etc. if we can't come to some kind of agreement. I have dealt with mollie graham in the past and am unaware if she manages anymore or what location shes at or if she works for pbt at all anymore. She was usually pretty good as resolving most conflicts or helping me find a cheaper way around some of the glitches and I truly appreciate her for that.Once again thank you for your time.Sincerely,Denise CraigDeniseKristen03@aol.com (513) 520-7575
March 19th 2016
The beds are always clean and the staff at the desk are always really helpful
March 13th 2016
About to give up my membership package here. No more $10 monday spray tans, and at planet fitness they have the exact same beds, brand new, and you got unlimited tanning in any level of them for $20 a month.
March 13th 2016
Great service from Taylor
March 7th 2016
The store is always clean. Also someone is always at the front desk when I walk in. I love the friendly employees and the great customer service.
February 10th 2016
Disappointed that I was only allowed in the bed for 10 minutes. Didn't even turn pink
February 8th 2016
As a returning customer from Atleast a year ago I had quite a few questions about all the purchasing options and I was happy the girl was knowledgable and quickly able to provide me with the information I needed to make the right selection for me.
February 5th 2016
Ashley is always so nice and helpful.
February 4th 2016
Love the fact that I was given the hard sell on the over-priced products this time!
October 2nd 2015
Best salon ever!
August 27th 2015
Always a clean and friendly environment no matter which location I have chosen to tan. Never long waits and rarely any wait time at all.
August 24th 2015
Don't like being sold on products EVERY time I'm there.Hate the 24 hour tan law (I know implemented by the State)
August 17th 2015
Very happy with everything, just wish tanning lotions were more affordable and spray tans were available at a discounted price other than days promos are ran.
August 15th 2015
Getting to tan is my 15 min. Of quite indulgence. The clean friendly environment makes it very enjoyable.
August 10th 2015
After a hard day on my feet, it is a pleasure to walk into the Loveland Palm Beach Tan facility and be greeted by young friendly associates who know my name . The facility is always clean and orderly. I hardly ever have to wait more than a few minutes for a bed. When I do it's because i'm running a little earlier than usual with the new 24 hour between sessions time frame.
August 7th 2015
I love the Hyde park store! It is clean, comfortable, and the staff is friendly and helpful!
August 7th 2015
I love the Hyde park store! It is clean, comforyable, and the staff is so friendly and helpful!