June 28th 2020
Been going to Palm Beach Tan for years. Always a positive experience. It's wonderful seeing the same familiar faces over the years. Palm Beach hires awesome people. PBT employees must be happy and enjoy their jobs since they are there year after year. Cassandra is my favorite! I've run into her at many PBT locations. Love how convenient it is to visit any location. My favorite bed is the Prestige and Sun Angel. All the tanning stores are clean and well taken care of. PBT highly recommended!
May 19th 2020
Cassandra is one of the regular employees that I have known for a few years now and she ended up moving locations. Now that she is back at the Middleburg Heights location, I am so glad to be back with Palm Beach Tan! She is very descriptive and professional when it comes to products, she is very polite and always keeps good conversation! I am so glad that she is back, and can't wait to continue my membership at this location and get to conversation with her! Keep it up Palm Beach Tan, with good employees like Cassandra you will definitely keep great reviews and a high clientele!
November 26th 2019
The employees really care. They take the extra steps to make sure your educated in the golden rules of tanning and skin care. I have to say tanning has been around for years....but intelligent tanning a very short window. You can find that out exactly what that means at any palm beach tan.
October 24th 2019
I love my job
September 12th 2019
Neil and Mel are amazing associates and have made my experience with palm beach awesome ! Both very knowledgeable in the products and beds ! The mystic is a great self tanning system when you need some color for any event ! My skin is much smoother since I’ve been using the emerald face lotion ! Thanks for a great tan Neil and Mel !
September 7th 2019
My salon closed down and was sent here. Alexis the manager gave me a full tour of the place and beds. She was fantastic and just made the transition smooth. The beds are great and can’t wait to go back again and to try out some new lotions.
September 4th 2019
Staff is extremely helpful, knowledgable and polite. Facility is clean and different beds offered are great.
August 30th 2019
Absolutely amazing are you kidding meMelatia is really good at what she does too and really seems to genuinely love her job
August 24th 2019
Clean, friendly atmosphere
July 31st 2019
Always friendly when I come in.
July 12th 2019
Nice and clean, the employees are friendly.
June 26th 2019
The manager Alexis and ass't manager Mel are great!
June 25th 2019
From my first time at the Middleburg heights location, to my regular visits to the Lakewood location every experience is great and the girls are very knowledgeable with what is the best way to go.
June 25th 2019
Great location and Staff! Alexa (Alexis?) is kind and very knowledgable.
June 20th 2019
Keep up the great customer service! Everyone is nice, place is clean, Alex (Manager) is super nice!
June 14th 2019
Alex is always great to work with always a nice greeting and knows her product line
June 6th 2019
Very nice Manager and Staff!
May 6th 2019
The people at the Strongsville can always put a smile on my face and walk out with that tan just makes my day thank you
May 2nd 2019
The girls at the Middleburg location are awesome, so friendly and knowledgeable! Made my trip to sign up awesome’
April 30th 2019
All the employees are super sweet and always keep you up to date on sales and new products!
April 26th 2019
Ummmmm AMAZING i love these spray tans!!
April 26th 2019
Staff is always welcoming! Absolutely love the Strongsville location!
April 24th 2019
The team is always friendly and smiling.
March 21st 2019
Love this place!!!! The manager is amazing... always friendly and very helpful!!!
March 16th 2019
everyone has been very helpful and always smiling as u come into tan.
March 12th 2019
Always feel welcome.. Very convenient. Cassandra and Madison are Great.
March 6th 2019
Peachy to say the least
March 3rd 2019
Keeping warm and tan in Ohio makes my day thank you
March 2nd 2019
The lovely ladies at Middleburg Hts are always great and friendly!
March 1st 2019
The Broadview Heights locations staff is awesome. Can’t say enough good things about them. The new beds they have are fantastic too. The smell at this location though......is appalling. Smells like dead fish and rotting bodies. Health department should be called for that foul smell!!
February 17th 2019
Always makes my day when I go to plam beach tan some sun on a cold day thank you
January 20th 2019
The girls at the desk are always great.
January 14th 2019
Great service at Middleburg! Mel is great !
January 11th 2019
Friendly staff and clean environment.
December 28th 2018
Usually quick service & clean so I can stop in before I go to work & not be running late
December 5th 2018
Great customer service and I’m always able to get in and out quickly!
September 10th 2018
I always get treated when I go tanning. Great atmosphere and very clean.
June 24th 2018
Farrah’s the best and Raven! They are both super helpful and always have great suggestions for my tanning needs!
April 21st 2018
Absolutely sun-sational experience!!! Please don’t change a thing and keep doing what your doing!!!!!
April 7th 2018
Love the beds and all the ladies that work there
March 31st 2018
The staff is very friendly and efficient.
March 24th 2018
Amazing staff. Very clean. Absolutely love this tanning salon. I just started tanning for the first time ever and everything there is awesome.
March 22nd 2018
I don't fully understand the 24-hour rule. When I went to tan yesterday I was told I was not allowed to tan because it had not been a full 24 hours since I had last tanned. I understand the concept and how it is better for your skin, yet not being allowed to tan on my own time, and when I have the time was a bit off-putting. I work two jobs so my times are not always going to balance out the same every day so this makes me question if I want to keep my membership or not.
March 22nd 2018
staff is very friendly and helpful. regular tanning beds are not adequate to get a dark tan. thinking of looking elsewhere.
March 19th 2018
Clean beds. Great staff.
March 16th 2018
There’s always a very friendly and helpful staff. Clean facility great tanning beds!
March 13th 2018
They took all of the experienced people and moved them so it’s kit the same and I will probably cancel my membership
March 13th 2018
Everyone is so great... the salon is clean and the beds are amazing
March 11th 2018
I went to Strongsville since I was in the area. I was going to do Versa spa spray tan but was told about the new spray tanning booth that was installed. I tried it and LOVED it! I am sold. The staff was very friendly and helpful. I definitely will try it again next week.
March 2nd 2018
The ladies at PBT in Middleburg Heights are so helpful and informative! Very friendly as well.
February 13th 2018
Always clean, quick service ,very friendly, and always letting me know what good sales are going on pertaining to my needs!
February 6th 2018
My service was quick and the rooms were clean and Cassandra was welcoming and helpful
January 5th 2018
They always offer me the different deals on lotion and are always great to talk with
January 4th 2018
Very friendly staff and very knowledgeable. All of the equipment is well taken care of and the location is very clean.
December 4th 2017
The manager (?) Christina is so helpful and personable!
December 4th 2017
The service is amazing and they are always very helpful
November 30th 2017
Clean facility, friendly staff, good products and I look good too!
November 28th 2017
Everyone is always so friendly when I come in and they aren't pushy. I highly recommend PBT!!!
November 18th 2017
Love the staff especially Christine (Manager)st Middleburg Hts. Place is immaculate.
November 7th 2017
The staff is always very friendly, the facility is is super clean every visit and there’s never any waiting time.
November 7th 2017
I'm always greeted by a smile and every staff member is very friendly! My location's (strongsville Ohio) manager Katie is the absolute best! She's always friendly, informs me about new products, but never pressures me into buying right away. And she truly cares about her customers tanning experience.
October 30th 2017
I have been going to palm beach for about 7 months now. I absolutely love it. The worked are amazing. They have helped me get the correct lotion for my body type,. they always answer questions that I have. I brought a friend with me to sign up and they were so welcoming to her and they went through everything with her and helped her. They are so nonjudgmental and they really care about their customers! I would tell everyone I know who tans to come to palm beach
October 24th 2017
Staff is friendly and always happy to see their customers. I've been to other tanning salons in the past and this one is by far the best one I've been to.
October 18th 2017
Always so welcoming!
October 10th 2017
Christina is always a pleasure! Super friendly and helpful!
October 2nd 2017
Love this place. Clean facility, professional knowagble staff. My only beef was the extended amout of time bed 20 was down.
September 27th 2017
When I first went to palm beach i was scared because I had never tanned before so I was worried that I would be judged. I was very wrong the women that work at the middelberg store are absolutely amazing and they even now work with me and i am a diamond bed member. They take an interest in my life and they care about what products I need and everything else. I will continue to go back to them.
September 26th 2017
great folks at both the Ridgepark and Middleburg Hts locations!
September 20th 2017
Christina and cassandra always welcomes me there..very nice..clean and professional
September 19th 2017
Makenzie was very pleasant. The store was clean, and the 50% discount on upgrades was a great bonus!!!
September 9th 2017
she was great
August 31st 2017
Always very clean! The staff is very helpful and friendly I never have to wait!
August 24th 2017
Excellent! Salon always exceptionally clean, your tanning professionals are always friendly, helpful and tell me about specials on products and services. Also, they are fast in getting you into your bed with the right time.
July 29th 2017
Palm beach is definitely one of the best spots to tan. Employees are friendly, stores are clean. Lotions are a bit overpriced. Adding free wifi to your stores for your customers would really be ideal, as that's a pretty common expectation these days. That said, Palm Beach is really top notch!
July 4th 2017
So far I have been to PBT twice to tan and I'm hooked. I actually brought a friend on my second visit for a one week trial because I was so convinced that she would love it too. I already have a great golden skin tone starting to show and I can't wait to see how I look in September for my wedding. Christina and Bree are so helpful and friendly.
June 7th 2017
The staff is very helpful orientating me to the beds and helping me select a package. The facility is awesome, clean great beds. I have tanned off and on for 25 years+ in several states. This salon ranks high on my list. In a former life I was a hairstylist so I am very aware of the benefits of professional products. However, I do currently have enough products for awhile..and let you know when i will need to purchase more.
May 28th 2017
Very clean facility, Very pleasant staff.
May 14th 2017
I love the helpful and friendly associates and managers at PBT. They are always informative and never pushy. The establishment is extremely clean as well!
April 18th 2017
Christina at the Bagley Road location is MY FAVORITE!
April 2nd 2017
Fantastic manager helped me get started, she was so welcoming!
March 29th 2017
The 24 hour rule is pretty inconvient considering I am not able to tan at the same time everyday. Also, I pay for a level 2 tanning bed and every time I go in there no level 2 beds are available.
March 23rd 2017
The service is always great! The salon is very clean and the staff is extremely friendly.
March 10th 2017
I am really impressed with the staff. Very knowledgeable. So many different ways to tan.
March 8th 2017
Christine is really nice and very professional always makes u feel welcome
March 8th 2017
Very welcoming and I love how they treat me as an individual person and not just another customer whom they receive a monthly payment from, because it is more than that!
February 25th 2017
Workers are kind but Very PUSHY TO PURCHASE & it makes you so uncomfortable that it makes you want to leave
February 8th 2017
Christine is awesome
February 7th 2017
The girls at this location are the best. I have used a few different locations, and this one is by far my favorite! Very friendly and helpful.
February 2nd 2017
Love Love Love Christina! She is my favorite! I love the tanning beds you guys have, plus I love the amazing products you sell. The deals you constantly have just tops it off... Definitely never going to any other tanning salon except my favorite, Palm Beach Tan :)
January 5th 2017
Crissy is always AWESOME
January 5th 2017
I was very impressed with the beds. But not impressed with the prices or the fact I had to pay a start up fee. The only reason I decided to give palm beach a try is because I received a gift card. I also never tanned anywhere that had the 24 hour rule which is very inconvenient
November 25th 2016
Staff and mgmt. are friendly and extremely knowledgeable about tanning beds and all lotions.
September 10th 2016
In and out no hassle . perfect . if its anything other than this I detest it. Its been known to go both ways when I visit but lately its been perfect
August 26th 2016
Tan Consultants are all friendly, courteous and knowledgeable.
August 3rd 2016
It's a great tanning salon, but I don't like the sales aspect of it. Every time I come in, I get bombarded with sales pitches. It would be nice to be able to just come in, tan and go home.
July 17th 2016
Clean and a nice staff
July 6th 2016
Love the time in the salon and also the tan results, but the pushing the products each and every visit does become overwhelming. Also, I do feel the tan is not as dark with the versa spa as in the past 3 years and wondering if you are using a different spray?
July 1st 2016
Really love this place, the staff is so helpful!
June 27th 2016
Your Turbo Power beds with the right product is AWESOME!! Try enjoy tanning here. The staff is ALWAYS Friendly and Professional, and your facility is so clean. Great job
June 27th 2016
I do sunless tanning & love your monthly rates available. I have tanned this way for years but have never had to pay more for Clear 3 over Clear 2. I paid $12.95 once and felt it was an outrageous amt. So now I get Clear 2 and have to go 3 times a week, when Clear 3 would have meant only twice. Love your e-mails & specials for lotions! You have the best staff in the world! I have been to Berea, Lakewood & Avon.
June 11th 2016
The team is always friendly, welcoming and helpful. They keep me up to date about specials and offers and never pressure me if I am not interested in one.
June 10th 2016
Everyone is always so friendly! I love that you're open on most holidays.
May 13th 2016
your salon exceeded my expectations. great staff, great tanning rooms and beds. i am very impressed with your salon,
May 10th 2016
Taylor was awesomr
May 3rd 2016
I love no matter where you go they treat you the same. No explaining they can look up see what I like and make recommendations. Always friendly always clean been tanning with Super Tan/ Palm Beach Tan for years wont change!
April 28th 2016
I am very pleased with my palm beach tanning experience ... I go to the one in Middleburgh heights Ohio... The staff is excellent and they are very helpful
April 25th 2016
The salon is very clean and the girls are friendly, but it took almost two hours for the one young lady to talk us through start up so that we could actually tan. Also, she was very sweet, but very pushy. She was working alone and had to take other people in the middle of talking to me because the salon was short staffed.
April 22nd 2016
I go to Palm Beach in Middleburg Heights, OH. Every employee at this salon is always a great help and a pleasure to see. Also always super clean! It makes me look forward to coming in.
April 21st 2016
Staff are great always offer new promotions
April 15th 2016
I like the team working at the Middleburg Heights, Ohio location. They are not pushy; however they are informative when things are on sale, etc. I am a person who just wants to spend 20 minutes relaxing in the tanning bed and not interested in upgrades, sunless tanning or new fancy products. I have been tanning for quite a long time, visit my friendly Dermatologist yearly and have only taken a break from it once in 10+ years. I really like seeing Alicia! She is always smiling and very sweet when I come in.
April 8th 2016
PBT is a super clean, great booths and the staff is always upbeat and more then willing to help you find the right lotions for you. Christina and the rest of the staff are great to work with and always greet you by name.
April 5th 2016
For the most part things are always good
April 1st 2016
I love the people who work at the locations I tan. They are all helpful and friendly. I have been a member for several years and was a member even before Palm Beach Tan was the owner. I joined when it was called SuperTan. The one thing that bothers me is the constant pushing of product. I currently pay $79 per month to tan. For anyone, that's a lot of money. It is a complete turn off to be asked to buy a new product everytime I walk through the door. I think that signage is a great marketing tool that would be a better choice. And maybe a suggestion of product every once in a while but daily is too much. One more suggestion: in order for you to sell more diamond memberships, several diamond beds should be available at all locations. I tan in both Strongsville Ohio and Berea Ohio. The Strongsville location has more than 3 diamond beds to choose from which included my favorite: the sun angel. The Berea store, only has 1 choice.
March 22nd 2016
Place is awesome, very clean and great staff
March 9th 2016
February 20th 2016
Kelsey was very helpful!
February 20th 2016
Love the new place and ppl
February 17th 2016
Alicia was very friendly and showed me many of the new products and some of the old ones I still liked and wanted. Great clean place to Tan.
November 7th 2015
The employees are always kind and know all of their products very well.