locations
New! PBT One Sun or Spray tanning is now just $14.95 per month. Click for details.New! PBT One Sun or Spray tanning is now just $14.95 per month. Click for details.

Palm Beach Tan West Chester

West Chester

Our tanning salon in West Chester, OH is dedicated to 100% customer satisfaction and we’re excited to help you find your perfect shade. Stop by, meet our certified tanning consultants and learn more about our state-of-the-art sunless spray tanning and sunbed tanning.

https://maps.google.com/maps?address=Palm Beach Tan West Chester,7737 Cox Lane, West Chester, OH, 45069¢er=39.3534062, -84.3665873

Special Offers & Coupons

$14.95 Sun or Spray
3-Pack 53/68

Memberships & Pricing

Premier Rewards® Memberships

Palm Beach Tan West Chester location, offers a variety of convenient sunbed and sunless Premier Rewards memberships. Our Premier Rewards members enjoy exclusive offers, free membership upgrades, cash credits and more! Learn more about Premier Rewards.

Sunbed Pricing

Customize your color in our state-of-the-art indoor tanning systems including luxury features such as face and shoulder tanners, aromatherapy, air-conditioning and more.

Learn more about our different Sunbed Premier Rewards benefits

Diamond EFT
$99.95
Platinum EFT
$59.95
Gold EFT
$39.95
Silver EFT
$29.95
Diamond Flex
$114.95
Platinum Flex
$74.95
Gold Flex
$54.95
Silver Flex
$49.95
Diamond
$40
Platinum
$30
Gold
$25
Silver
$15

Sunless Pricing

With sunless spray tanning, you can achieve natural-looking results perfectly matched to your skin tone in just one visit. Palm Beach Tan features Mystic Kyss, Mystic Tan, VersaSpa and VersaPro spray tanning booths.

Learn more about our different Sunless Premier Rewards benefits

Membership
Sunless Diamond EFT
$69.95
Unlimited
Sunless Platinum EFT
$59.95
Unlimited
Sunless Gold EFT
$49.95
Unlimited
3-Pack Pricing
Versapro
$90
Versa/Mystic
$75
Sessions expire 45 days from purchase
Single Sessions
Versapro
$40
Versa/Mystic
$35
Sessions expire 45 days from purchase

PBT® One™ Memberships

When you simply want tanning at a great price, then PBT One is for you. Choose between Sun or Spray tan for just $14.95 per month with ultra-modern equipment and expert advice from our certified pros. Everything you need. Nothing you don’t.

$ 14 95 MONTHLY
SUNBED
TANNING
  • Unlimited Level 1 sunbed tanning
  • Preferred pricing on upgrade sessions
Diamond Upgrade
$30
per session
Platinum Upgrade
$20
per session
Gold Upgrade
$15
per session
Silver Upgrade
$10
per session
$ 14 95 MONTHLY
SPRAY
TANNING
  • One spray tan per month
  • Preferred pricing on additional sessions
Additional VersaPro
$40
per session
Additional Mystic/Versa
$35
per session

Our Equipment

Reviews From Our Customers

( 4.61 of 5 ) - 263 Reviews
July 6th 2020
5 / 5 stars
June 22nd 2020
1 / 5 stars
Canceled my membership 2 months ago, and they continue to charge me!! Multiple calls and emails.NOT.HAPPY!!!!
June 20th 2020
5 / 5 stars
Straight up never had a problem.
June 14th 2020
5 / 5 stars
Very clean and professional staff
September 11th 2019
5 / 5 stars
I love coming in to the west Chester location the workers are so wonderful and friendly. I really appreciate them ! You guys rock at west chester! Love the manager there!
September 11th 2019
5 / 5 stars
Great friendly staff, clean rooms and beds.
September 10th 2019
5 / 5 stars
Came to use my Diamond upgrade today. The assistant manager greeted me and put me into my favorite bed. It was enjoyable and she made a point to wish me a great day as I left. I only wish I could get the bluetooth to work for my own music...not a big fan of the stock music. Otherwise a great experience!
September 2nd 2019
5 / 5 stars
August 28th 2019
5 / 5 stars
I always tan at PB in West Chester, Ohio. The girls are always so nice, McKenna is always very knowledgeable on products, she helps me pick the best lotions. Remembers my name, favorite bed, etc! My favorite place for sure.
August 27th 2019
5 / 5 stars
the girls are awesome and really helpful. The salon is really clean. I always enjoy coming into positive vibes at the West Chester location.
August 24th 2019
4 / 5 stars
August 22nd 2019
5 / 5 stars
July 30th 2019
5 / 5 stars
Great staff, always so friendly!
July 22nd 2019
5 / 5 stars
July 19th 2019
5 / 5 stars
The ladies are always friendly and helpful when I need to buy more lotion. The prices of the products are a tad bit pricey even with the discounts and tan dollars.
July 11th 2019
5 / 5 stars
always great service!
July 1st 2019
5 / 5 stars
Clean, quick, friendly.
June 27th 2019
5 / 5 stars
Employees are very friendly & store is clean
June 26th 2019
5 / 5 stars
Staff is always friendly and I haven't had to wait for a spray booth at all my last several visits.
June 23rd 2019
5 / 5 stars
Everyone at the front desk is friendly and professional. Always a pleasure to walk through the front door
June 18th 2019
5 / 5 stars
Lauren is the best. She is such a valuable asset to your company. She always provides excellent customer service, is professional, and is great at her job. She does all of this while always staying pleasant and upbeat. She brings a great vibe to pbt. I am always so happy when she waits on me. She is excellent all around.
June 18th 2019
5 / 5 stars
The girls are always so helpful and nice! They really get to know their customers and make your experience always good!!
June 17th 2019
5 / 5 stars
June 15th 2019
5 / 5 stars
Staff is very nice but should explain upgrades better
June 9th 2019
4 / 5 stars
June 7th 2019
5 / 5 stars
June 5th 2019
5 / 5 stars
June 5th 2019
4 / 5 stars
There are only 3 beds that I can use. I come on my lunch hour and they are always being used. It is difficult for me to come in the evening. If possible please purchase another bed for this category.
May 14th 2019
5 / 5 stars
The staff at the Beckett location is wonderful. There had been a bad experience but she was not a regular employee of that location and has not been there since. It was very inappropriate behavior for an employee anywhere and am happy that she is not at the Beckett location. All the staff that are regulars there are wonderful and very helpful.
May 9th 2019
5 / 5 stars
Facility and beds are very clean. Staff is friendly and helpful. Great place to tan.
May 8th 2019
5 / 5 stars
Lauren, the manager at the Cox Road location is awesome!! Welcoming & kind!
May 2nd 2019
5 / 5 stars
Lauen is always amazing. She makes me feel special every time I walk in the place. Her knowledge of priducts is top notch. She takes prude in what she does and it shows.
April 25th 2019
5 / 5 stars
April 11th 2019
4 / 5 stars
got the diamond bed for my birthday upgrade great bed great experience
April 8th 2019
3 / 5 stars
I have been a member for many, many years and have only heard about Tan Bucks once. As I am going to the beach this summer, I want to buy some primer and when I asked about these rewards, I was first told I should receive them in April. When I went to the store this week, however, I did not have any reward bucks, and was told they are awarded periodically with no real schedule. I'm disappointed that as a long time member there doesn't appear to be a better discount program on product.
April 8th 2019
5 / 5 stars
April 2nd 2019
4 / 5 stars
I've been a member for a long time and tan between west chester and mason ohio locations which they are always friendly but I wish they would play music again which is part of the tanning experience. Neither location has had their music working since last summer!
April 2nd 2019
5 / 5 stars
Always prompt with welcoming me when I come in and with customer service. They try hard to resolve any problems if possible and handle disgruntled customers well
March 31st 2019
5 / 5 stars
Girls were very sweet but waaay too pushy selling packages and lotions.
March 26th 2019
3 / 5 stars
Please process credit my Visa to correct t error made by store rep. I should NOT have been charged for the month. I did an unfreeze and freeze on Saturday and received an email that it had processed. I do not need a full month to acquire a great Tan and why I follow same process each time I have time to Tan.
March 26th 2019
3 / 5 stars
I am disappointed with service. I unfreeze and freeze last 10 to 15 days of month when I have time to Tan. On Saturday I attempted the same got a receipt stating process completed correctly. However in visiting a location today was informed I was charged for the month. This doesnt work for me as I Tan very quickly 5 days or so normally makes me extremely tan. So I dont need to pay full price for the month plus I used by Tan dollars thinking I could tan rest iof the month as I do always.Please credit my account
March 22nd 2019
5 / 5 stars
Quick & Prompt Service - I have a young son and it's hard for me to be away for long periods of time. It makes it very convenient when I can get in and out of the salon quickly.
March 16th 2019
5 / 5 stars
The staff is very friendly and prompt to help!
March 14th 2019
5 / 5 stars
the staff is nice. They helped me pick the correct lotion and the correct tanning time to start so I don't burn.
March 9th 2019
5 / 5 stars
Megan, Bri, Leah and Holly are wonderful! Love going to this location because of these wonderful girls! Location is so clean, they are so friendly and always smiling. They make my day!
March 7th 2019
3 / 5 stars
Front desk worker was great but my radio in my room didn’t work
March 5th 2019
5 / 5 stars
Always friendly- knowledgeable, and clean!
February 17th 2019
5 / 5 stars
February 15th 2019
5 / 5 stars
Always friendly.
February 12th 2019
5 / 5 stars
January 30th 2019
3 / 5 stars
January 30th 2019
4 / 5 stars
Love this place but I think the floors could be a bit cleaner
January 27th 2019
3 / 5 stars
The Staff is always very friendly and polite. The beds Seem to be 95% clean but along the edges and such there seems to be some built up "gunk" some times. I think if there were more staff members there longer they might take more pride in there work but seems to be a really really high turn over rate.
January 25th 2019
5 / 5 stars
January 25th 2019
5 / 5 stars
super friendly staff, cleanliness is spot on, staff is knowledgeable, locations are convenient
January 13th 2019
5 / 5 stars
January 8th 2019
5 / 5 stars
They are the best staff in all of Palm Beach! Always smiling, always willing to help with products that can help achieve what the customer is looking for in a product. Very knowledgeable staff. It's a pleasure to go into this location. Megan, Bri, Jess and Leah make my day!
December 29th 2018
3 / 5 stars
Most employees seem very polite and friendly. But always new faces. Which seems to raise questions. Prices seem kind of high for beds and lotions so never buy lotions
December 24th 2018
4 / 5 stars
I would like better music, consistently. more options.
December 21st 2018
5 / 5 stars
Wonderful staff and knowledgeable thank you!!
December 9th 2018
5 / 5 stars
quick service and staff wasn't overly pushy about trying to sell me lotion
December 5th 2018
5 / 5 stars
Great group of ladies working there. ALL the girls are great, so friendly and knowledgeable. Very clean. Nothing bad to say about this location . Could use some new beds but that’s not the girls working there fault.
December 5th 2018
5 / 5 stars
The staff is friendly and fabulous!!! They are always so welcoming!!
October 29th 2018
5 / 5 stars
Manager at this location is awesome. I see she moved from my other location. She is a valuable asset to your organization. She is always so helpful and knowledgeable. Palm beach tan is lucky to have her
August 12th 2018
5 / 5 stars
Bri was awesome helped me so much today w my spray tan. Such a great asset to your company.
May 13th 2018
5 / 5 stars
Everyone is always smiling and very accommodating
April 28th 2018
3 / 5 stars
April 26th 2018
5 / 5 stars
I messed up my spray tan and the staff helped me fix and redo it. Very friendly and helpful!
April 26th 2018
3 / 5 stars
The manager Jesse is an unfriendly person. Never smiles and short spoken.
April 25th 2018
3 / 5 stars
April 25th 2018
5 / 5 stars
Very helpful and friendly
April 24th 2018
3 / 5 stars
Over priced.
April 23rd 2018
5 / 5 stars
The service at the desk as well as my tanning was great! The girl who helped me sign up was very friendly and knowledge.
April 22nd 2018
5 / 5 stars
April 14th 2018
3 / 5 stars
Seems quite expensive
April 14th 2018
5 / 5 stars
Staff is helpful and friendly, beds are clean, rooms are clean.
April 14th 2018
4 / 5 stars
I love the tan I get at PBT! The staff is friendly and beds are clean!
April 13th 2018
5 / 5 stars
April 12th 2018
5 / 5 stars
Great
April 11th 2018
5 / 5 stars
Staff is friendly, beds are clean and I get a great tan!
April 1st 2018
5 / 5 stars
March 31st 2018
4 / 5 stars
All the staff is nice and helpful beds are always clean and I can get in and get out super fast
March 27th 2018
3 / 5 stars
The associate who helped me was super nice and friendly, as well as very helpful! One of the nicest employees I’ve encountered at this location. My only issue that I noticed was that I felt like it didn’t the spray tan didn’t really spray when I turned facing the back. I didn’t think much of it because I was tired and thought I was imagining things. Well this morning, there was a noticeable difference between my front and back. It looks as if I didn’t get any color at all on my back. Not sure if the versa spa is working correctly or what happened. Overall, it’s just disappointing since I was leaving early this morning for my beach vacation and there was nothing I could do about it.
March 22nd 2018
4 / 5 stars
The young ladies at the reception area are helpful and friendly.
March 11th 2018
5 / 5 stars
Nice and Experienced Staff...very Clean Environment, Clean room and Bed!
March 6th 2018
5 / 5 stars
This location is amazing. Staff is always smiling and very helpful. It is always clean. #1 favorite location and definitely favorite staff!'
March 1st 2018
4 / 5 stars
The facility is always clean and the front desk staff are always so nice...Don't care for the constant asking about the tanning lotion...but I know that's their job to sell the high price lotion...now that I have sd no several times its better....all in all a very nice location....
February 27th 2018
5 / 5 stars
Always helpful
February 25th 2018
5 / 5 stars
Computer system is slow - too many computer mouse clicks at check in.
February 24th 2018
5 / 5 stars
The ladies that showed me around seemed to know about each of the different beds any question that I asked they were informative with the answer to my satisfaction .I let them pick out a lotion for me and has worked out wonderfully .They all seem to get along and enjoy their job .Thanks girls!
February 4th 2018
5 / 5 stars
This location is amazing! All the girls are so good,professional, friendly and very knowledgeable. All others are not the same. Salon is always clean. This staff is the best. Only thing that could make it better is some new beds!
January 28th 2018
4 / 5 stars
I love tanning with PBT, the price is awesome. The beds are always working, and the salon is always perfectly cleaned. Although the workers are always beyond rude & never helpful.
January 27th 2018
5 / 5 stars
Very good!
January 15th 2018
5 / 5 stars
Great girls here
January 9th 2018
3 / 5 stars
I choose Average because I use 2 locations near me and get different service at each. West Chester Ohio location always goes above and beyond. The latest being that I upgraded my Platinum level to Diamond as I was told about the special rates I could lock in. While doing this I was also informed of the benefits outside of the upgrade beds being unlimited spray tan / moisturizers. I have been upgrading my membership on specials since Aug and never once have I been told about this while upgrading. All my upgrades have been at the Mason Ohio location where not once was I informed about all the other benefits. I missed out on 4 months or more of the spray tan / moisturizers that I would have used several times over in conjunction with tanning beds. West Chester location is lacking my favorite diamond standup that Mason has but Mason is lacking in the excellent customer service skills that West Chester has on explaining what all is included when upgrading an account. I spend close to 1K a year on tanning for subpar service. Totally disappointed as knowing all the extras included in memberships is a selling point!
January 4th 2018
5 / 5 stars
Thanks for being concerned about customer satisfaction. I recently visited your Evendale Oh. store & had a couple of questions about my account. I didn't get the name of your associate but she was very helpful & totally determined to find out the answer. I don't always get to visit continuously as I would like & I didn't want or know if my member bonus had expired. It is so easy to complain sometimes but wanted to give credit where it was do.
January 2nd 2018
5 / 5 stars
Always friendly at the location I frequent most often(Tylersville at Cox). Great product knowledge, awesome beds.
December 31st 2017
4 / 5 stars
December 27th 2017
3 / 5 stars
Options are too many and too complex. Simplicity is needed. No rates posted anywhere. Is it a secret?
December 3rd 2017
5 / 5 stars
November 22nd 2017
5 / 5 stars
November 20th 2017
5 / 5 stars
I’ve been to multiple salons this one is always my favorite. It is very clean and staff is very professional
November 10th 2017
5 / 5 stars
Girls at this store are awesome and pleasant to see!
November 7th 2017
5 / 5 stars
My visit on 11/6 the girl at the front was exceptionally friendly and helpful. She was happy, engaged with me in conversation, showed me some new lotions, which I ended up buying one.
October 25th 2017
5 / 5 stars
Megan and her team at the West Chester, Ohio location are the best! Wouldn't want to go anywhere else.
October 25th 2017
5 / 5 stars
Love this store and the staff!
October 22nd 2017
5 / 5 stars
My experience was great , but 24 hours between tans is too long. Other tanning stores don't make you wait that long
October 4th 2017
5 / 5 stars
August 25th 2017
5 / 5 stars
Exceptional customer service. Clean facility
August 24th 2017
5 / 5 stars
Store is looking amazing. New manager is on top of it
August 24th 2017
5 / 5 stars
I am very satisfied with my experience at Palm Beach Tan. The employees are awesome and friendly. The lotion discounts are good as well.
August 21st 2017
5 / 5 stars
I do believe all the staff to be professional and courteous.
August 21st 2017
5 / 5 stars
Cayce, Kylie and the new manager are awesome! They make the perfect team. Megan is a great manager and seems to work wonderfully with the staff. Everyone seems to be enjoying working there now. FINALLY we got a great manager. Now, give her a great assistant and get some NEW beds and it will be perfect! Place is ver clean and organized.
August 4th 2017
5 / 5 stars
I think the staff is very professional and courteous. I have seen them remain calm in the face of criticism that was unwarranted.
July 17th 2017
4 / 5 stars
Why can't the location get and keep a good manager and girls that work the front desk??? I as a customer want to see the same faces time after time and friendly people. It seems the location I go to has had about 10 managers in less than 2 years, finally I think the one that is the manager now might be good, now if they can keep the good girls that have been there for a while (especially Kylie). Also, need more upgraded beds, too busy of a location for so few and so old.
July 8th 2017
5 / 5 stars
Very personable, friendly staff
July 8th 2017
5 / 5 stars
July 7th 2017
4 / 5 stars
Great staff, clean facility, and nice beds! One thing that is very incovienent though is the waiting 24 hours. For example I was on my lunch break today and because of your rule I had to wait 12 minutes before my 24 hours and I didn't have time to wait. Palm beach needs to allow their customers to tan if it's that's close to their 24 hours.
June 25th 2017
4 / 5 stars
pleasant, relaxing. I am interested in learning how to earn free upgrades. A friend earned multiple free upgrades and only became aware the upgrades were on the account when a PB associate advised. I have purchased lotions, upgrades, completed surveys - but not received anything free. please clarify.
June 20th 2017
4 / 5 stars
My experience has been good, but the only thing that bothered me was the music. When I am in my regular room they have terrible music, but when I upgrade the music is so much better. I don't understand why that would be.
June 19th 2017
4 / 5 stars
It has been better
June 13th 2017
3 / 5 stars
signed up for month of tanning - West Chester location was very friendly and helpful, The Stonecreek location girls where I will be going to tan, we not that inviting.
June 12th 2017
3 / 5 stars
Palm Beach for many many years ! When you came out with Island additive for spray tans I was overjoyed but it seems like there's been a lot of trouble keeping it on shelf also it's even more disturbing that you don't have it in a single boost. I will come in and buy extra drops of it to keep in my purse because there seems to be so many problems with your stores keeping it on the Shelf. I even waited almost a whole the month waiting for it to Comeback In.... I started to freeze my account to wait but was told it would be any day I spent many times going to Palm Beach to be told there wasn't any and all this was hard to deal with but I'm still a loyal like I have been for years
June 10th 2017
5 / 5 stars
June 7th 2017
5 / 5 stars
The customer service was excellent and the beds were even better!
June 7th 2017
5 / 5 stars
Im always met with a smile and very little wait time
June 5th 2017
4 / 5 stars
June 1st 2017
5 / 5 stars
May 28th 2017
5 / 5 stars
I love Kylie Tate from West Chester Oh store. She is so sweet and genuine and I swear I would buy ANYTHING from her because I trust her deeply and she is kind no matter what. I will continue to go out of my way to support her specifically because of the positive impact she has on me!
May 26th 2017
3 / 5 stars
Too much staff turnover and services not always working like trouble with music system. I still believe there is too much energy spent on selling products than service to clients. Maybe one person ought to be dedicated for sales and the others getting clients in and out of beds.
May 25th 2017
4 / 5 stars
May 18th 2017
4 / 5 stars
The people at the front desk at always kind and knowledgeable and efficient. I pay for platinum levels and maybe come a couple times a month. I feel like the bulb intensity varies and would love to know going in the current life or intensity of the bulbs. Otherwise always clean and offer good discounts on great products.
May 17th 2017
4 / 5 stars
May 3rd 2017
4 / 5 stars
Friendly staff.
May 2nd 2017
5 / 5 stars
Sales associate was very nice and helpful.
April 25th 2017
5 / 5 stars
Thanks -- Everyone was great. Amy was the best and the products I purchased are the best proven success I have found with any face cream and lip cream
April 24th 2017
5 / 5 stars
April 20th 2017
5 / 5 stars
April 19th 2017
5 / 5 stars
The staff at the computers are friendly and welcoming. They dona good job getting customers in and out as quickly as possible!
April 16th 2017
5 / 5 stars
Love that Beckett location has mystic now!
April 12th 2017
5 / 5 stars
Shannon and her team are great! This location is always clean.
April 9th 2017
5 / 5 stars
I came in at about 8pm, an hour before close, and there were about 4 other people there. The PBT employee was handling everything very efficiently and politely. She was awesome and made my pbt experience 5 stars. I joined for a spray tan membership, and the VersaPro is very easy to use and understand. I told my friend about the Tylersville rd location and she joined. She used to go to another PBT location in Mason and actully cancelled her membership because the other location had pretentious staff and unclean tanning rooms. We went tanning together and when we got in the car we both had the same thoughts on the awesome employee (her name was Katie I think?) and clean location. I came in for the promotion, will be staying a customer for the awesome staff and clean tanning rooms.
April 9th 2017
5 / 5 stars
April 4th 2017
4 / 5 stars
Kept answering phone and taking the customer while I stood there
April 3rd 2017
5 / 5 stars
Always clean, no line and no waiting!
April 3rd 2017
5 / 5 stars
I had a great experience signing up for a package/membership and love the ease of tanning without appointments. Having top of the line beds ensures I am in and out quickly and have a great tan without investing a lot of time at each visit.
March 28th 2017
5 / 5 stars
It was my first time to do a spray tan so I had a lot of questions. The staff was extremely helpful and knowledgeable.
March 12th 2017
5 / 5 stars
Katie waiting on me. She was professional and courteous as she always is! She is great!
March 11th 2017
5 / 5 stars
Kayla at the Beckett location is fantastic !
March 10th 2017
4 / 5 stars
The clerks are all very sweet and helpful. I wish they would keep the radios working. Some of the rooms have non working radios.
March 7th 2017
5 / 5 stars
March 5th 2017
4 / 5 stars
March 4th 2017
5 / 5 stars
Everyone was super friendly and very knowledgeable.
March 3rd 2017
5 / 5 stars
Always get a great tan...the girls at the counter always helpful
March 3rd 2017
5 / 5 stars
Everyone is very helpful
March 3rd 2017
5 / 5 stars
Wonderful customer service. Clean facility.
February 25th 2017
5 / 5 stars
February 20th 2017
3 / 5 stars
I think your prices are way too high! And your stores are too cold! No one wants to take their clothes off to tan when the room is freezing.
February 18th 2017
5 / 5 stars
Awesome, laid back employees at every location I have been to this far. Very clean faculty and great products as well.
February 16th 2017
4 / 5 stars
Workers are very friendly and knowledgeable, beds are clean, and the emailed specials are appreciated. I have always had good customer service.
February 6th 2017
5 / 5 stars
Workers were very informative and very pleasant! Great experience!
February 2nd 2017
5 / 5 stars
Friendly & always helpful
January 26th 2017
4 / 5 stars
I'm glad that at the West Chester PBT they finally put a mirror in the Mystic room.
January 24th 2017
5 / 5 stars
Always pleasant and accommodating staff. New manager is wonderful, and friendly.
January 21st 2017
4 / 5 stars
New mgr is great
January 19th 2017
5 / 5 stars
Best tan experience ever!❤
January 19th 2017
5 / 5 stars
The best place to tan! I wouldn't go anywhere else! Clean rooms & knowledgable, friendly staff!
January 8th 2017
5 / 5 stars
Excellent service, clean and very friendly and knowledgeable staff.
December 7th 2016
5 / 5 stars
The staff at the location on Princeton-Glendale Rd. Are fantastic! A big thank you to all of them for sharing the information on the new and exciting lotions! Their product knowledge is great. Salon is always clean and neat. All personnel are friendly and greet you by name and with a smile. Can't say enough about that location! Would love to see some upgraded beds there.
November 29th 2016
5 / 5 stars
November 7th 2016
5 / 5 stars
Kacie was so helpful and a very nice person.
October 29th 2016
5 / 5 stars
I know store manager does not receive good reviews, but in my opinion she is just doing her job. Her rough/blunt edge is who she is....i would employee her with my company in phone sales
September 28th 2016
5 / 5 stars
Such a clean, friendly top of the line facility!
September 20th 2016
5 / 5 stars
Explained credits and discounts available ... Was unaware. Appreciated the info!
September 18th 2016
5 / 5 stars
I think that the rule of 24 hours between each tanning session stinks. I no longer get the full benefit of my membership because i work a full time job and a part time job, and cannot come at the same time each day.there is not any laws that make you do that, its just so you make more money off your customer. Also you should change the lamps more often, people who tan at the end of your lamp life are not getting guality product. we spend alot of money with you and this year i tanned at one of your local competitors before i tanned at pbt. i have been a customer for 4 yrs ongoing, but im less happy as time goes by. please reconsider your rules. Also not all of your staff at various salons know all the rules, and nor do some of them make sure the customer gets all the benifits that they have coming to them. Your tanning lotions are to high priced and i feel your main focus is to push those overpriced products onto the customer. currently the staff at both mason and west chester are doing a good job, but you as a corporation need to be less greedy. Thanks so much for listening
September 9th 2016
5 / 5 stars
Love the location on Pinceton-Glendale Rd. In West Chester, Ohio. So nice there and so clean.
September 7th 2016
5 / 5 stars
The staff is friendly and knowledgeable and the service is great. The beds are always exceptionally clean. Love coming here for a very relaxing experience.
September 7th 2016
5 / 5 stars
The manager was awesome i cant rememeber her name, but she was awesome and very very sweet
August 24th 2016
3 / 5 stars
The clear versa spray tan has been down a lot the past couple months.When you pay 90 a month for it and it is down it gets very disappointed.
August 20th 2016
5 / 5 stars
Kelsey(?) the newest Manager at the Cox location is always a joy to see at the counter. She is by far the friendliest, most genuine and definitely most helpful associate that I have dealt with at this location. She is very knowledgeable on products and the different levels of the beds. She actually seems to enjoy helping and educating customers.
August 12th 2016
3 / 5 stars
The cool mist feature was not working on the tanning bed. There was an error message saying that the tank was empty or something like that. After my session, I alerted the girls at the front desk to the situation. One girl looked confused as if she didn't know that bed had s mister. Another girl shot back that it just went down. I told her it was out on my last visit too, which was over a week ago. She snapped back that 'we just had it fixed, but it goes out really fast'. Not the best visit.... why am I paying $80 a month for broken beds?
August 12th 2016
5 / 5 stars
I go tanning at the Middletown location. I always ask for Alisha. She is so professional and always so kind. She is the reason why I always come back. She works so hard that you should give her a raise! She also is very knowledgable of her products.
August 6th 2016
3 / 5 stars
My last visit to Palm Beach tan in West chester Ohio was not the best. The past 2 times I've gone, the clear has been out of the versa spa. I always do a clear 2 or 3, but I haven't been able to. Instead I decided to try to mystic tan, and when I asked the associate about my options she was not well educated about that machine.
July 28th 2016
5 / 5 stars
Staff are knowledgeable and friendly. Rooms and beds are clean.
July 7th 2016
5 / 5 stars
Friendly, knowledgeable!
July 4th 2016
4 / 5 stars
Not as clean as it was when Arionne worked there. New staff not as friendly or helpful. One bed cleaner just stands around all the time and there were plenty of dirty beds. Never feel like the beds are being cleaned well
June 30th 2016
5 / 5 stars
Best place I've ever joined! The most knowledgable friendly staff!
June 26th 2016
5 / 5 stars
Wonderful tan.Spray tans are Great too.
June 8th 2016
5 / 5 stars
May 26th 2016
5 / 5 stars
My favorite place to tan! Awesome staff! Always friendly & knowledgable~
May 25th 2016
5 / 5 stars
The most professional friendly staff I've ever dealt with! Highly recommend!
May 17th 2016
5 / 5 stars
May 15th 2016
5 / 5 stars
Always friendly helpful & polite
May 14th 2016
4 / 5 stars
May 11th 2016
4 / 5 stars
May 6th 2016
3 / 5 stars
Takes too long to check in while you attempt to upsell other clients. 90% of time the client says no. We don't need more cream or sprays. We all just want to tan as quickly as possible.
April 27th 2016
5 / 5 stars
April 26th 2016
3 / 5 stars
Beckett Ridge location in West Chester, OH has run out of Versa tanning solution a couple of times. Staff should accommodate guests with a discounted tan or credit
April 26th 2016
5 / 5 stars
Very good customer service. Alway pleasant.
April 23rd 2016
5 / 5 stars
The best tanning experience ever! Beds are always hot rooms spotless! Staff very knowledgable!
April 21st 2016
5 / 5 stars
I was greeted as soon as I walked in. Then I was told about the promotion and offered a new lotion that fit my needs. She also helped me decide on a new moisturizer.
April 21st 2016
5 / 5 stars
Very friendly and helpful staff. They aren't too pushy but seem very knowledgeable!
April 20th 2016
5 / 5 stars
April 20th 2016
5 / 5 stars
Kylie at store in West Chester ,Ohio was very helpful by helping me find the right lotion to use and showing me how to use the bed.
April 18th 2016
5 / 5 stars
Very clean with knowledgable people! I wouldn't think of tanning anywhere else!❤️
April 13th 2016
4 / 5 stars
I like it but I hope to improve my stance for better coverage in specific locations.
April 12th 2016
5 / 5 stars
Polite friendly & always helpful
April 11th 2016
5 / 5 stars
I was greeted right away and felt valued. The workers showed me how to use one of the new beds that I ended up loving!
April 11th 2016
5 / 5 stars
Always kind and never have to wait. Very clean!
April 10th 2016
5 / 5 stars
April 10th 2016
5 / 5 stars
April 10th 2016
4 / 5 stars
Wish the music in the beds was better
April 3rd 2016
5 / 5 stars
Great experience
April 3rd 2016
5 / 5 stars
Very happy with my first spray tan. Looking forward to returning soon.
March 31st 2016
5 / 5 stars
Great customer service! Never had a spray tan before but now Im obsessed!
March 30th 2016
5 / 5 stars
The girls are very nice and welcome me with a smile. The place is kept clean and the girls are there with an answer to any question i may have.
March 30th 2016
3 / 5 stars
Need more smiling faces there. Not as friendly atmosphere as it had been.
March 25th 2016
5 / 5 stars
March 22nd 2016
4 / 5 stars
Most of the time the associates are pleasant and always greet you when you come in and when you leave the store. The cleanliness is outstanding in all of the salons I've been to. I've only had a few occurrences where the staff was aloof and demonstrated poor customer service but other than that I rate PBT above average.
March 16th 2016
5 / 5 stars
My husband and I had a couple of trips in the last month and needed a tan. We were first time tanners and Palm Beach has been great. The girls always greet, ask if we need product and offer upgrades. We appreciate the service and enjoy tanning. Thanks.
March 14th 2016
5 / 5 stars
The manager was really helpful, answered all my questions, and my tan turned out great. Would definetely do it again.
March 9th 2016
5 / 5 stars
Always welcoming helpful and nice!!
March 7th 2016
3 / 5 stars
Use spray tan regularly with primer. Fades after 3 days
March 6th 2016
5 / 5 stars
The workers wdre very friendly and knowledgable. The place was very clean! I love PBT!!
March 6th 2016
5 / 5 stars
March 3rd 2016
4 / 5 stars
More opportunities for low cost upgrades for loyal customers would be greatly appreciated!
March 1st 2016
5 / 5 stars
Excellent experience and an even tan!
February 29th 2016
5 / 5 stars
They always help me get the most out of my money and help me figure out how long I need to tan without burning myslef.
February 27th 2016
3 / 5 stars
February 25th 2016
4 / 5 stars
February 21st 2016
4 / 5 stars
good overall experience
February 12th 2016
5 / 5 stars
February 5th 2016
5 / 5 stars
Great service at my not usual location. I was told of the $1 tan upgrade immediately.
January 27th 2016
5 / 5 stars
Friendly staff, and Arione is a great asset. They always suggest items, remind me of tan dollars and are helpful with products
January 26th 2016
5 / 5 stars
Got some great advice on tanning prep for a trip to Florida! Also got great service as always! Love Palm Beach Tan West Chester, OH.
January 26th 2016
5 / 5 stars
Katty is always helpful! She is very good at her job!
January 26th 2016
5 / 5 stars
Great group of employees! Clean facility. Very knowledgeable on product. I enjoy this location but I do miss Arionna Jones, the former manager.
November 7th 2015
5 / 5 stars
The workers are always very nice to me at PBT. They are helpful and friendly. The facility is also always clean and looking nice.
November 5th 2015
5 / 5 stars
The Cox Rd. location is wonderful. Arione, Sam and Emily are great and very knowledgeable with the products and give great suggestions and advice. All 3 are always smiling and very pleasant. The salon is always very clean and well kept. I would love to see a bed like they have at the Fairfield location with all the settings (Caribbean, Meditteranean, etc), that would be a huge plus to that location.
October 30th 2015
5 / 5 stars
Great beds and awesome staff at West Chester
October 3rd 2015
5 / 5 stars
I love tanning here and the employees. Hope to get to work there!!
August 30th 2015
4 / 5 stars
Employees Are Not Together On Knowledge Of Coupons,, Different Answer,, Each Time,,Very Frustrating,,And,,Its Never Posted in Store,, Different Employee,,, Different Answer,,,Different Day,,Different Answer,,, Fridays E-Mail,,Coupons,,Thee Employees Know Nothing About!! VERY FRUSTRATING,,GET IT TOGETHER MANAGEMENT,,GOING TO LOOSE,CUSTOMERS !!!
August 29th 2015
5 / 5 stars
I recently joined Palm Beach Tan, and I have nothing but good things to say about my experience. The staff at the West Chester, Ohio location has been so helpful and welcoming. They gave me a tour and explained all tanning options, so I was able to choose the perfect package for me. The facility is always clean and I am welcomed every time I walk in the door. Great job!
August 26th 2015
4 / 5 stars
The salon and staff are great. Always a friendly smile and face. I would give 5 stars if it were not for the 24 hour tanning rule. I work full-time and am working on my master's degree. The 24 hour is not convenient. I feel that this rule was put in place to stop some from tanning too frequently and those of us that are responsible adults should be allowed to tan based on calendar day and not necessarily 24 hours.
August 25th 2015
5 / 5 stars
Awesome friendly clean prompt!
August 25th 2015
4 / 5 stars
The staff always welcomes me when I walk in. They remind me of my tanning dollars, ask about my products, etc. Every once in awhile someone might be a little "cold" and disinterested but other than that my experience has been very good.
August 24th 2015
5 / 5 stars
Lisa at the Beckett location is wonderful and very friendly. She is so warm as she greets everyone when they come in. She makes it a very pleasant experience.
August 24th 2015
4 / 5 stars
Fast service, clean beds. Some beds seem to work better than others. Would be nice if another stand up bed was available
August 23rd 2015
5 / 5 stars
Great staff very friendly. Knows products well. best tanning salon ever been too.
August 22nd 2015
4 / 5 stars
Staff is great! The facility is nice and clean. The lotions are very expensive.
August 21st 2015
5 / 5 stars
Great experience. Clean facilities, friendly service, great location.
August 20th 2015
5 / 5 stars
Love this location!!
August 20th 2015
4 / 5 stars
Everyone is very friendly and helpful!!
August 19th 2015
5 / 5 stars
The store manager, Arione is fantastic! She is so friendly and helpful. Her product knowledge is the best. I always feel that she is happy to see everyone that walks though the door and greets everyone with a smile. She is the reason I stay with that location.
August 19th 2015
5 / 5 stars
the staff are very friendly, and always answer my questions about different products. Best tanning salon I have ever been too!!!
August 18th 2015
5 / 5 stars
I really love this place. The staff is ultra friendly.
August 17th 2015
5 / 5 stars
Wonderful Employees !!
August 17th 2015
5 / 5 stars
Girls always friendly and helpful with product choices. Very clean too! :)
August 17th 2015
5 / 5 stars
Clean, efficient, good place to tan!
August 13th 2015
5 / 5 stars
The salon is convenient, and clean. Service is friendly. .y tan is even and a rich brown.
August 10th 2015
5 / 5 stars
Awesome experience everything! Lifelong customer!
August 10th 2015
4 / 5 stars
All in all, the tanning experience is fairly good. HOWEVER, the "rules" in place sometimes make it difficult- - - like the 24 hour rule. Perhaps you might consider something more along the lines of a 20 hour rule...for a working person, who has a varying schedule at times, the 24 hour rule quite often prohibits me from utilizing my unlimited tanning as I should be able to. Also, while I appreciate that the "new bulb rules" are in place for ensure that no one burns, I believe that a long standing, experienced tanner has the ablity to make a decision on their own as to how long to tan. I have NEVER burned with new bulbs, yet I am limited to 6 minutes? That seems utterly ridiculous.
August 7th 2015
5 / 5 stars

Nearby Locations