July 6th 2020
I love helping
February 6th 2020
My wife really enjoys this place the only downside is the price but hey happy wife happy life.
January 20th 2020
January 14th 2020
Very friendly & knowledgeable staff.
January 2nd 2020
This was my first time at Palm Beach Tan and I must say it was fabulous! Jaime, the manager couldn't have been more accommodating. The beds were hot and very clean. I recieved an introductory 4 tans free deal which was amazing! They were extremely friendly as well as knowledgable. I will absolutely be a returning customer and I will also recommend this location to my friends and family!
November 13th 2019
Best tanning salon I've ever been to, and i have been to tanning salons all over the country.
November 10th 2019
Ashley is amazing and very informative! Me being a first time user of a tanning bed, she guided me through the process of tanning and answered all my questions with enthusiasm and professionalism. She listened to what I was looking for in a tan and created a product regiment to suit my needs. The facilities were clean and well kept. I look forward to returning!
November 1st 2019
Wonderful and knowledgeable staff. Always clean. Simply the best.♡
October 28th 2019
October 3rd 2019
First time and my experience was great. Friendly staff and very nice beds. I am glad I joined.
September 4th 2019
Each associate gave me their undivided attention. Answering all my questions and never made me feel rushed.
August 12th 2019
Very friendly staff, clean facility
August 9th 2019
Always a pleasure the girls are friendly and my bed is always ready.
August 6th 2019
Jamie is always great.
July 23rd 2019
Girls are wonderful, beds are great
July 15th 2019
Friendly staff, clean tan bed
July 7th 2019
Great job Jamie is a great dm. She is the reason I keep coming back great asset to your company
July 5th 2019
very polite and helpful staff right, the place is always clean and has a welcoming environment . Hardly any waiting but even if you do its never for very long.
July 5th 2019
love the staff right now, hardly no waiting and always clean. very polite :)
June 24th 2019
Every one is very helpful
June 22nd 2019
All the ladies who work at the Harrisburg location are so helpful and friendly and also a very clean place to go tan!
June 18th 2019
The tanning beds are good quality but it is very expensive.
June 18th 2019
I wish there was more than one spray tan booth. Always a line/wait. The “coupons” that are emailed to us need to either apply to more things, or be more definitive in them. I recently received an email, based on having my monthly spray tan package, with a $10 off coupon. The coupon states that it’s applicable towards “products or UPGRADES.” When I went in for my next spray tan (again, I pay a monthly subscription for this) I was told that I cannot use the $10 coupon towards the “dark” spray tan. I was told that this isn’t considered an “upgrade.” If it’s not an upgrade than what it is? I was told this is only applicable to tanning “bed” upgrades (which it doesn’t say anywhere on the coupon.I first of all think it’s ridiculous that I pay for this monthly membership for spray tans and am charged EVEN MORE each time I go in for choosing the “dark.” I understand why the added bronzers, etc. are additional, but it’s ridiculous that you charge more for even single spray tan for choosing dark.
June 16th 2019
Always a pleasure to check in with Jamie. She knows me by sight, always asks if my lotion needs are good and checks me in promptly.
June 9th 2019
I am very pleased with the tan results. All of the girls that work there are not only helpful but so friendly.
June 9th 2019
The staff is always so friendly and helpful ?
June 7th 2019
Everyone is very helpful and efficient to help everyone.
June 6th 2019
Even though the location was busy - everything went smooth.
May 14th 2019
I love palm beach! Always get a great spray tan!
May 12th 2019
Friendly staff, nominal wait time and clean areas in tanning beds
May 8th 2019
The staff is always very nice and the facility is always clean! I loved the experience!
May 6th 2019
Very pleasant staff and helpful with products
May 4th 2019
Staff is always professional and friendly.
May 2nd 2019
Almost a hour wait for a spray tan. Need another booth.
April 24th 2019
We have always been very pleased with our experiences at Palm Beach Tan. The staff has always been very helpful and pleasant.
April 24th 2019
The staff are always very cheerful and nice. The facility is very clean. Always a relaxing experience!
April 21st 2019
The attendant was super helpful!
April 21st 2019
Most employees are very nice and I know it can get busy. However, I waited for a customer to finish up in the bed I was going to use. Once the bed was open I waited and waited for the employee to clean it so I could get it. However she kept taking the customers just coming in the door. Since I was already waiting and there long before the other customers she should have told the ones just walking in that she will be with them in a few minutes as she had to clean a bed quick. But she didn’t I continued to wait even longer. I was not happy about this at all. I finally got tired of waiting so I at least went in and put my lotion on and opened the door back up and finally after another 2 minutes or so she finally came in to clean the bed. Overall I think it was ridiculous that I had to wait so long for the bed to be cleaned and the employee chose to take care of customers just coming in first before taking the time to clean a bed for a customer who was there long before the ones just coming in the door.
April 20th 2019
Jamie is incredible!! She is so dedicated, knowledgeable, outgoing, and friendly. She immediately puts a smile on my face when i see her!
April 12th 2019
Just reactivated and Erin was very helpful. Jenna and the other members of the store are always very nice and explain new products
April 9th 2019
Always have a great experience with Palm Beach Tan.
April 3rd 2019
The manager that assisted me when I first came in was AMAZING! She made me feel welcomed and was super helpful and so nice. I will definitely continue to tan here for a long time!
April 2nd 2019
Was very pleased with the service. Employees are very pleasant.
March 26th 2019
The staff are polite, friendly, and helpful.
March 11th 2019
March 9th 2019
Jamie was my attendent great first impression better than other salons. A couple of suggestions have a referral program to benefit current members also maybe sell snacks some members come straight from their employment. Very clean and we'll kept establishment good job thank you Alan
February 27th 2019
Loyal customer for about 10 years. Most of your staff are just aweome! Occasionlly they are hampered by the fact that a lot of customers have arrived and maybe only one employee is on duty to handle many things.
February 20th 2019
The staff was very friendly and knowledgeable. They did not try to oversell me on anything.
February 18th 2019
Clean. Beds are well maintained. Staff are kind and courteous.
February 14th 2019
Great customer service..but I normally every year start back tanning with 7 minutes. The counter girl told me i could only do 4 minutes or I'd have to sign a waiver?? Is this a new procedure?
February 12th 2019
Great service. Friendly staff
February 11th 2019
I’ve only been there two times but the girls are super helpful and well educated.
January 21st 2019
It was a great experience
January 20th 2019
While nothing to do with my in-salon experience, but your MyPBT site absolutely sucks! Additionally, your TANTIME texting option hasn’t worked for about a month. I’ve asked about it in the salon and was told they didn’t know anything about it. Sadly disappointed!
January 15th 2019
Great, except time text doesn’t t work
January 14th 2019
I visited the salon this weekend - needed to achieve a little color for the Governor's Inaugural Ball this upcoming Tuesday night. When I arrived the girl who checked me in told me about an upgrade I had on my account for the Gold Bed...I never used the gold bed before and wasn't aware of the difference from the standard bed that I normally use but after trying it I was very pleased with the (color) results. I am hoping to use my upgrade for the remainder of the month! Thank you for offering me an upgrade! I loved the tanning experience in the Gold Bed!Love Palm Beach Tan!!!! Thank you!
January 8th 2019
I love bed 16. Jamie is my favorite person to encounter at the front desk.
January 6th 2019
Clean, staff are wonderful, beds well maintsined
January 4th 2019
Palm Beach Tan has the best customer service in both Harrisburg and Lemoyne locations!
December 28th 2018
The only negative I have is sometimes in bed 17, the room is cold as if the heat is not on. The employees are helpful, friendly, and knowledgeable about the products.
December 21st 2018
Always great staff
December 21st 2018
Excellent customer service!!
December 6th 2018
Hannah set everything up with my membership and did a great job not only explaining everything, but making sure I was in the right package for my needs. She was professional, helpful and informative. I've only been back once so far but everyone has been great, the beds are clean and I am happy with the experience.
September 28th 2018
Great experience...frequent attempts to sell product could be dialed back and identify prices would be helpful.
July 1st 2018
Always clean and friendly staff!!!
May 31st 2018
Staff is always pleasant . It's great to walk in a place and see smiling faces!
May 20th 2018
Amazing! Every time I go into the salon I leave happy and confident!
April 30th 2018
Always relaxing! Instant gratification....the staff is always pleasant n helpful!
April 18th 2018
Very friendly and helpful! I’m new to the whole tanning experience and everyone was amazing at explaining things to me.
April 15th 2018
Both ladies that helped us were Great!!
April 9th 2018
Everyone I have dealt with has been extremely friendly and the young lady that signed me up was very informative.
April 3rd 2018
I think that the ladies there are very helpful. Always making sure I’m happy with my product. Selling me a new product when I need it. Very knowledgeable
March 31st 2018
Always friendly helpful informed staff!
March 29th 2018
Staff is friendly . Salon is clean
March 25th 2018
Very pleasant but the 24 hour policy is a bit ridiculous. I can’t come in an tan as much because of this policy not correlating with my schedule
March 24th 2018
Staff very knowledgeable and helpful! Pleasant & Polite too!
March 20th 2018
Another great experience!
February 27th 2018
The only thing that I dislike and actually made me cancel my membership before was the stupid 24 hour rule
February 2nd 2018
Everyone was super helpful answering my questions and setting me up with the right products for my skin!
November 2nd 2017
Approachable, friendly, greets with smile.
November 2nd 2017
Nice curtious staff.
October 24th 2017
always a good experience when I stop in to tan!
October 22nd 2017
Front desk person was very helpful. The salon is very clean,
September 13th 2017
Salon clean, bright well maintained. Hannah is exceptional with service and knowledge.
August 25th 2017
Love Palm Beach the beds are always clean, bulbs are always at there best quality. The service is impeccable. Great hours
August 24th 2017
I feel so comfortable here! Hannah is awesome and remembers me when I walk in. She is amazing!
August 6th 2017
It was a nice experience and I got in to the bed fairly quickly
August 2nd 2017
The staff are always...always very helpful and professional. Thank You
July 24th 2017
Jessica is very friendly.
July 18th 2017
I have been a member here for a very long time. After things being hectic for a bit. I feel like the location is improving greatly, Thanks!
July 16th 2017
Nice beds, very clean, friendly staff
July 10th 2017
The representative Jess always appears challenged and confused. She is also just a bit odd.
June 21st 2017
Always nice and clean!!
June 20th 2017
Jess and the rest of the staff are great
June 15th 2017
Awesome everyone is great
May 31st 2017
Attendants courteous & friendly. New bulbs in beds. Rooms always clean.
May 24th 2017
Always super clean and the girls at the front desk are always so friendly!
May 1st 2017
I have been a customer here for a long time. I have seen many changes over the years. I appreciate the fact that you are trying to deliver outstanding customer service. It shows in your staff.
April 29th 2017
Customer service A+, very clean, great product knowledge, new and happy customer
April 29th 2017
Staff is always friendly and helpful
April 25th 2017
Salon is clean & bright. The staff are friendly & knowledgable.very helpful with lotion choices or tanning packages.
April 21st 2017
I love coming to tan here. The Staff is mega friendly and helpful. I was very nervous about doing a spray tan but the staff was very detailed on the steps and it looked great. They always share the salon specials when i check in & let me know if i have any rewards on my account. I've come in a few times very close to closing time and they weren't annoyed at all. It is always clean and organized! Great Place☆☆☆☆☆ 5 Stars!
April 6th 2017
New tanning consultants. They are doing well.
April 1st 2017
The young lady who reactivated my account was very knowledgeable about product information.
March 4th 2017
Always pleasant and clean
March 3rd 2017
Great customer service and friendly staff!!!
January 31st 2017
very friendly place to relax & tan
January 25th 2017
Alex was great-helped me pick abrozner that would even lines from a recent vacation
January 4th 2017
I am always greeted with a smile at our local PBT. Beds are always clean and staff very friendly!
December 29th 2016
Staff are always polite and know my name without asking!!
December 29th 2016
Seems the beds in the Colonial Park salon the bulbs are not changed as often as the Lemoyne salon. I pay a monthly fee to tan so both places should kept up the same.
November 30th 2016
The towel and eye goggles were not in the room upon my visit.
November 29th 2016
Love the experience and service I received at the Harrisburg palm beach ;) staff are very sweet and help you out every step of the way .;)
November 12th 2016
Although I live on the East Shore, I find that as often as possible, I visit the West Shore PBT. Can't be helped that the ES is a smaller salon ,however, I don't feel the same attention is given to the tanning beds. There is never more than one bed that seems to be with good bulbs and when they are getting old, seems like they don't get changed ASAP. When I leave the ES, I NEVER feel that I get the quality tan as on the WS and use the same beds equivalent in both places. Thank you!
August 20th 2016
I love my experiences at this tanning salon ! I couldNot be any more satisfied with the staff and tanning beds ! I also spray on top of using bed Ans love te even tan
August 17th 2016
The customer service is great. The place is super clean ~ all that is good. The 20% deals in August are excellent!But the new hours at the HBG palm beach r terrible. 9am to 8pm Mon thru Friday & 9am to 6pn Sat & Sunday. It's just not convenient. Opening at 8am is so much better & staying open until 9pm Mon thru Friday allows enough time for me to come in the evenings. 8am to 6pm on Sat & Sunday would be a bit better but still Sunday's should stay open until 8pm. The new hours just seem like a way for the business to save money but the members are paying the same monthly price but getting less access to the salon so less tanning sessions, not a very customer friendly decision in my opinion.
August 16th 2016
Staff always nice, well groomed. Site immaculate!
August 14th 2016
Great personal , well kept, and clean beds and rooms . One suggestion, change bulbs more often
August 12th 2016
Your staff are the best...always a SMILE !!!
August 2nd 2016
The staff persons both were very helpful to me. No pressure when given explanations of what tanning package was most suitable to my needs. Also was able to smell and feel consistency of a variety of tanning products.
June 29th 2016
Love this place... It's a bit pricey but worth it!
June 28th 2016
All the staff have been very nice and knowledgable. I watched as they were orienting new staff and they were kind and patient.
June 18th 2016
Always an enjoyable experience!
June 14th 2016
Everyone is very friendly and always makes good recommendations... Glad I joined.
June 12th 2016
I came in later on a Thursday night to spray tan, thinking it wouldn't be busy. There were 3 people ahead of me, and more kept arriving! I felt bad for the sole employee working, but she handled it very professionally.
June 7th 2016
Great equipment, great staff, well maintained
May 23rd 2016
Never had a bag experience...ever. Have always loved going to tan at PBT no matter the location.
May 18th 2016
Marissa in the Harrisburg location is always nice and friendly. Her knowledge about tanning is amazing.
May 13th 2016
The front desk person was very friendly. Tge person who signed me up was very helpful and very nice.
May 4th 2016
Everything is clean and the staff is friendly
April 20th 2016
everyone was very helpful and they answered everything that I asked so I would understand exactly how I was being billed, etc.
April 19th 2016
Everyone I come across there is friendly an helpful. I usually never have to wait and I can get in and out fast! I love it there
April 19th 2016
I have been a member for over 20 years. I have never had a bad experience. The rooms are always clean as well as the beds. Staff has always been friendly. I thoroughly love being a member of Palm Beach Tan! Don't ever go away!Thank you for providing me with excellent service.
April 16th 2016
Palm Beach Tan is fabulous .... It's clean, well maintained and the beds always have nice bulbs in them and is very relaxing , Also the staff is very friendly. I have been a member for years.
April 7th 2016
all the staff are very pleasant and make it a pleasure to walk in the door.
April 2nd 2016
Awesome beds! Clean, and friendly staff
March 9th 2016
I don't believe the East Shore location is maintained as well as the West Shore. Obviously, there are many more beds on the WS but it is frustrating week after week when I go to the ES location and the facial bulbs are never changed as quickly as the WS. I feel like when I visit the WS, there is always a bed with new bulbs.
March 2nd 2016
the associates are always friendly and helpful. The salon is always clean and the equipment working.
February 29th 2016
Stuff members are alway greet customers helpful and keep hygiene in room
February 1st 2016
Love the girls that work in the salon, but I do wish that they would be out front to greet me when I walk in. I'm not sure what is so important in the back of the building that they need to be back there instead of out front to greet the customers as they walk in to the salon.I do wish there was an additional standing bed as one almost never seems to be enough.
January 30th 2016
The service is good, the employees are always courteous and most importantly, the beds are always clean.
January 28th 2016
Since Kortney Smith assumed the responsibilities of managing this salon, the place is spotless, she's so conscientious. She's a positive person. She provides the level of customer service I was expecting & didn't always get in previous years. Very mature for her age. She's professional. Knows what's she's doing. She gets back to you really quickly when you have a question. She is very customer focused & meticulous. Hard worker. She's exactly what the salon on Allentown Blvd needed. In the past, before Kortney was in charge, I got the impression often like the palm beach staff was "doing you a favor" by helping you as the customer. Some of the past employees were moody & didn't know how to separate moodiness from their jobs. It's so refreshing to not have to deal with that anymore & look forward to going tanning because you're greeted & treated so nicely.
January 28th 2016
always friendly service and great tanning ressults
January 26th 2016
Everyone at palm beach tan is very nice. They are also very helpful and knowledgeable about the product they are selling
January 26th 2016
It was okay
October 2nd 2015
Most of the staff is very friendly and helpful. It is always clean and they have enough beds that I usually don't have to wait long to get in.