September 13th 2019
Gretchen
5
/
5
stars
The gals are always pleasant and the place is very clean!
September 13th 2019
Gretchen
5
/
5
stars
The gals are always pleasant and everything is always very clean!!
September 7th 2019
Amber A
3
/
5
stars
Everyone who works there is pretty nice. Everyone says hello and thank you when you leave. My one complaint is there is only a few music channels to listen to and in my opinion, its never good popular music. Some of the beds, the music does not come in very clear. It would be nice to have some lower price point lotions to choose from as well. Cheapest is like 40 bucks.
August 29th 2019
Lisa K
4
/
5
stars
August 28th 2019
Ann R
5
/
5
stars
Always friendly girls, clean rooms and beds.
August 27th 2019
sue s
5
/
5
stars
August 27th 2019
Pennie E
4
/
5
stars
August 25th 2019
Kelly
4
/
5
stars
August 22nd 2019
Mary J
5
/
5
stars
August 21st 2019
Kimberly K
5
/
5
stars
August 21st 2019
Doug
3
/
5
stars
August 18th 2019
Kristi
5
/
5
stars
August 17th 2019
Elaine P
5
/
5
stars
August 16th 2019
Brenda S
5
/
5
stars
PBT is always very clean and organized. I like that they’re placing eye shields in the rooms now, in case I forget mine sometimes. The girls at the desk are always kind, professional, and super helpful. Keep up the great work !
August 14th 2019
Danielle L
4
/
5
stars
August 14th 2019
Londa F
5
/
5
stars
The girls aee so wonderful there. I don't have to say my name, they know it! I really enjoy going there, they make you feel welcomed.
August 12th 2019
Joey A
4
/
5
stars
Always enjoy my time tanning with you.
August 11th 2019
LORI@CLEANNRG.NET
4
/
5
stars
August 8th 2019
diane m
5
/
5
stars
Like the people and how clean bc everything is.
August 8th 2019
Rachel
5
/
5
stars
Clean facilities!!!
August 6th 2019
Tawni
5
/
5
stars
So far, my experiences have been great. I’m greeted when I come in, and spoken to when I leave. The beds are always clean, and this is the first salon I’ve been to that provides eyewear to use!
August 1st 2019
Robin
5
/
5
stars
July 30th 2019
Andrea S
5
/
5
stars
Always clean! Everyone is kind , helpful and welcoming
July 28th 2019
NATALIE O
5
/
5
stars
July 27th 2019
Courtney
4
/
5
stars
I think the service is great, I saw in an email you updated your hours however it has not been updated on the physical face front of the salon so it’s kinda confusing. I actually wish you were open later on Saturday/Sunday like 730pm, instead of 6pm. I feel like I would be able to tan more often if I could go after work.
July 27th 2019
Kimberly K
5
/
5
stars
Staff is always friendly. Establishment is clean.
July 27th 2019
Jeri W
5
/
5
stars
Love it here and everyone that works at my location is amazing! Very friendly ☺️
July 26th 2019
Ashley C
3
/
5
stars
Everyone is so very sweet, staff is great! Unfortunately the one bed I like to tan in (Blueberry) is always broken or “not in use” I pay $70 a month, and this is my favorite bed. I’m a little upset that I pay so much and can’t enjoy the bed I love.
July 26th 2019
Gene E
5
/
5
stars
July 25th 2019
Kaitlyn
5
/
5
stars
Really good all the employees are extremely helpful and nice
July 25th 2019
Ashtyn
5
/
5
stars
The staff at palm beach tan in Lancaster have always been very helpful. I was very new to tanning when I started and they went the extra mile of helping me. They walked me into the rooms and showed me how everything worked and made sure I felt comfortable in what I was doing. They are very kind and great with customers!
July 21st 2019
Jess W
4
/
5
stars
July 19th 2019
Barbara C
5
/
5
stars
Your staff is very friendly and efficient. I was always in a room with no wait, the room was always clean.
July 19th 2019
Tiffany B
5
/
5
stars
Love the staff, they are all wonderful ladies, very helpful and make the experience even more enjoyable :)
July 18th 2019
Madalyn
5
/
5
stars
Great staff that are very helpful with tanning lotions. Very pleasant! Love everything about this facility and love love tanning here! Very relaxing!?
July 17th 2019
Kristy O
5
/
5
stars
Love the fun atmosphere, the clean machines, the many options, and the terrific staff. The fact that they greet me by name is awesome and shows that your company cares. I have referred friends here and they love it as well!!!!! Keep up the good work : )
July 16th 2019
Amber
3
/
5
stars
The ladies at the Lancaster location are phenomenal! Always make me feel welcome! But I just wish you would accommodate more beds for us. I feel like only having two lay down beds (room 24&34) isn’t enough for what I’m paying for. Annoying when we have to wait long periods of time.
July 14th 2019
Marcy M
5
/
5
stars
The Lancaster location is great! It’s always clean, most of the time beds are available, the staff are so incredibly nice and knowledgeable. I also love the specials that are run through out the year, especially the upgrade options!
July 11th 2019
Andrea S
5
/
5
stars
The staff is what makes this spot a notch above the rest! Can’t beat a genuine smile!
July 8th 2019
Dawn h
5
/
5
stars
Love the new extended hours!
July 7th 2019
Anne G
5
/
5
stars
July 7th 2019
sherry y
5
/
5
stars
My husband and I love tanning at Palm Beach. The staff is very friendly and helpful. The only issue we have is the tanning time between tans. Because of my work schedule, if I tan on a Tuesday night, I used to be able to tan Wednesday mornings before I had to go to work at lunchtime. It was 12 hrs between tans BUT we were allowed to do that. It was very convenient for me. I think a lot of people would be more for that including some of your workers that have commented that they feel it should be changed as well. I also feel I had a better tan being able to tan every 12 hrs if needed to be than to have to wait till 24 hrs exactly. Going to the absolute second is ridiculous.We also feel the lotions are way more expensive than before. We've started purchasing our lotion online because they are cheaper and they are the same thing you sell.Other than these two issues, we are happy with Palm Beach and will continue to tan. We just hope that the tanning time between tans changes!
July 4th 2019
Oscar C
5
/
5
stars
Excellent staff!!!!!
July 4th 2019
Nicholas S
4
/
5
stars
I don’t like how the packages changed at the location I go to. It used to be a Baja and now it’s Palm Beach. I used to buy 10 tans and use them throughout the summer for $65. Now I have to spend $80 for two months and sign up for a membership. Not good. That being said, the person at the front counter spent a considerable amount of time helping me review the options and packages and she was very knowledgeable, kind, and helpful thoughout my visit.
July 3rd 2019
Julia B
3
/
5
stars
The staff is awesome. I’m not getting tan. Even with $100 lotion I’m getting very little color
July 3rd 2019
Jeannette H
5
/
5
stars
July 3rd 2019
Michelle P
4
/
5
stars
I’m rating my experience today. Any other day I come here the customer service is outstanding. But today I write this as I am waiting. I wanted to do the blue berry and I was told that they only had to clean it. Fast forward 15mins and nobody has called my name. So I asked and they told me that there was someone else before me. Usually if there is a wait I am told. I’m not mad, I’m just annoyed that nobody said anything. I would have done a different bed. Like I said, 5/5 any other day, but today’s the day you sent me the survey so I’m basing it off my experience today.
July 3rd 2019
Kim
4
/
5
stars
Everyone was polite and very helpful. The only thing is the slight inconvenience to wait a whole 24 hours to tan. Liked it when I did not have to worry about the time .
July 1st 2019
Kevin R
3
/
5
stars
Pric es for lotion and the tan packages are to high
July 1st 2019
Diane S
5
/
5
stars
Always pleasant employees, clean tanning beds and restrooms...don’t like the new 24 hour wait period...
July 1st 2019
Wanda B
5
/
5
stars
June 27th 2019
Danielle
5
/
5
stars
All the staff is so nice and welcoming.
June 27th 2019
Valerie K
5
/
5
stars
I love going to this palm beach! The girls are always so nice and they always remember your name even if it had been months since I was in! They all have very good customer service skills.
June 27th 2019
Andrea S
5
/
5
stars
Love the staff... always helpful and upbeat.
June 25th 2019
Gretchen B
5
/
5
stars
The gals in the Lancaster salon are awesome!! I usually freeze my account over the winter and it always amazes me that they remember my name when I come back in the Spring! They are always friendly, courteous and helpful and the salon is always immaculate!
June 23rd 2019
Dawn h
4
/
5
stars
Only have one platinum lay down bed for the last couple weeks, so I have to wait or downgrade. Went in today and it was only 23 hours since I was in so I wasn’t able to tan. That was the only time I could go. I was pretty upset about that.
June 22nd 2019
Unknown
4
/
5
stars
Miss being able to tan anytime everyday. Have to wait now till exact time went the day before.
June 22nd 2019
Taylor
5
/
5
stars
June 22nd 2019
Jennifer W
4
/
5
stars
I’m glad I joined PBT. Everyone seems friendly & I get help when I need it.
June 21st 2019
Tina
5
/
5
stars
Your girls are always so friendly. I love coming into Palm Beach.
June 21st 2019
Ashley S
5
/
5
stars
I was new to tanning beds and the one worker took plenty of time to explain everything I wanted to know about tanning. She was extremely helpful with answering all of my questions and gave great recommendations for which tanning lotion to use and where I should start out with my tanning experience (type of bed to use and how long to tan for). I loved how clean, spacious and modern the building is and how all of the staff are friendly. I would definitely recommend this place to others!
June 20th 2019
Pamela
5
/
5
stars
Always clean bulbs are always good and the girls always are very nice and helpful
June 20th 2019
Barbara C
5
/
5
stars
The facility is very clean, the staff is friendly and very helpful
June 20th 2019
Rachel W
5
/
5
stars
Always clean! I am able to get into a bed right away every time I go and very friendly staff!
June 20th 2019
Kristy O
5
/
5
stars
Love what you are doing...everything is so clean, the goggles provided are a nice touch as is the "getting ready" area...I most often come in to tan over my lunch break, & it is so nice to be able to put myself back together before returning to work. The staff is outstanding!! Friendly, remember my name (especially Diana) and knowledgeable. Recently referred 4 friends in because of the great job ya'll are doing : )
June 19th 2019
diane m
5
/
5
stars
Love Al the extras
June 18th 2019
Wanda B
5
/
5
stars
Girls are great no waiting around right to it !
June 18th 2019
Jim L
5
/
5
stars
Awesome and everyone is incredible
June 18th 2019
Sharon H
5
/
5
stars
June 17th 2019
Rebekah J
3
/
5
stars
I pay for the most expensive package so that I can use the better beds. But there have been too many times that I have to use a lower quality bed because there aren’t enough of the better beds available.
June 17th 2019
Ann R
5
/
5
stars
Very clean, great staff very informative about the products.
June 17th 2019
Unknown
3
/
5
stars
I am a diamond member. I pay a high amount each month. One, the whole 24 hour thing , I wish was more flexible. I come to tan over my lunch break, my life is very busy and thi sis the only time I am really able to come in. My job as well , so having to wait 10 minutes because of the 24 hour rule is really wasting a lot of people times. as for me I have to back to work at a certain time. I think she can give some leeway- especially for customers who have been with you for two years and pay a high fee. its not very customer friendly there. . I also pay the for diamond because I live the High Pressure bed. And unfortunately I am not able to use it much because others are already in it, I'm on my lunch and I cant wait. Please consider adding another one of these beds, as obviously they are very popular. if considering dropping down because why pay when I don't use that bed. . Thank you for your time.
June 15th 2019
Judith s
5
/
5
stars
I love your staff they know the customers by name and always smile and are always polite
June 14th 2019
kathryn c
5
/
5
stars
I really like the new feel/environment of PB! I also appreciate the amenities, thank you!!
June 14th 2019
Tacara B
4
/
5
stars
The staff is friendly, the beds and rooms are always clean and the prices are fair and afforable.
June 13th 2019
Jeri
5
/
5
stars
Love it here! Everyone is super friendly and get to know you on a first name basis!!
June 12th 2019
Marcy M
5
/
5
stars
The staff at the Lancaster store are great each and every visit
June 11th 2019
Hasija H
5
/
5
stars
Love the place and love the staff even more!!!! Unfortunately due to change in hours of operations, and 24hr tanning rule, I will be cancelling my membership at the end of the month. Not blaming the staff by any means, they’re all extremely friendly.
June 11th 2019
Gretchen B
5
/
5
stars
The gals at the Lancaster salon are so nice! Always helpful and always remember my name!!
June 10th 2019
Andrea S
5
/
5
stars
The young ladies that help, especially since I forget how work the different beds/ booths, are always patient and very sweet. The effect of their attention becomes very therapeutic! Nice group!
June 10th 2019
Steve F
5
/
5
stars
June 9th 2019
Emily E
5
/
5
stars
The staff there is amazing. Honestly they’re half the reason I come sometimes. Kristi, Kayla, Jordan, and Emma are my favorites. They always know who I am, what I like, and how to make my day better. They’re the face of your company and you’re super lucky to have them. They’re not only sweet but they also know what they’re talking about.
June 8th 2019
Ashley C
5
/
5
stars
The girls that work there are great. They are so helpful. I really enjoy tanning at Palm beach.
June 8th 2019
Betsy A
5
/
5
stars
Friendly atmosphere, cleanI’m impressed that 1 of the girls picked up on my name immediately...
June 7th 2019
Pamela K
5
/
5
stars
The girls are always nice and helpful, the bulbs are always bright, and it is always fresh and clean.
June 6th 2019
Laura S
5
/
5
stars
Always clean,friendly employees,never a long wait
June 5th 2019
MaryLou
5
/
5
stars
June 5th 2019
Danielle F
5
/
5
stars
Everyone that works there is so friendly and very helpful!! Such a welcoming environment.
June 5th 2019
Karen W
3
/
5
stars
The beds on my level are always full.