June 26th 2020
January 7th 2020
Emily and Mandy are amazing they treat you like its not business. But they care to lift you up personally. I am a business owner and would love to have them work for me personally. They are 5 star and I hope palm beach treats them as such!
August 14th 2019
People are friendly and knowledgeable !!!
July 19th 2019
Very good customer service, no wait time for a tanning bed, VERY clean salon.
July 1st 2019
I've only been in twice and I really like how clean everything is. My only complaint is I was not told about the $14.95 per month package upon sign up. My choice was quoted at $25.99 for basic or $29.99 for next level. So imagine my frustration when I'm looking up the hours on your website and see it! I asked about it on my second visit and was told no one wants those old fashion beds . That should be my decision to make! My husband had planned on signing up as well but since I payed more than he was expecting, he hasn't. Not a good way to start off building a long term relationship with a customer.
June 25th 2019
All of the ladies work very hard and each one of them should receive a 1.00 minimum raise per hour. Well deserved!!!?
June 24th 2019
Staff very helpful. Wait time good . I like that I can go to any palm beach. By work or my house makes it convenient.
June 17th 2019
Ask me to unfreeze my account every time I come in. It becomes annoying.
June 13th 2019
I’ve never been to a tanning salon before, so was a tad nervous. The manager was very informative and helpful fulfilling our tanning needs for vacation next month.
June 11th 2019
Meghan is doing a great job and is always on top of things!
June 9th 2019
The tanning itself is fine. I've asked twice, though, for copies of the documents I signed to be emailed to me and they never have. I'm not quite sure what membership program I'm on. The girl that signed me up kept giving me different options and I just don't know what I ended up with. If someone could email me those documents, I would greatly appreciate it.
June 8th 2019
The front desk representatives are very friendly, attentive and do a great job cleaning the beds.
May 12th 2019
lines and waiting times are too long. Shouldn’t have closed the store on cooper. also need more choices of level 4 and 5 bronzing beds. what happened to the open sun bed that was at the store on cooper? yes
May 9th 2019
I am hopeful that the new work completed on the Versa will help it to give better results.
May 6th 2019
May 5th 2019
We absolutely love the local Palm Beach Tan. Great experience and great staff. They are informative and caring.
May 3rd 2019
The new manager is great and needs a day off. She works everyday. To bad you can’t keep people working at this location. I have been tanning here for a long time and people don’t ever stay.
April 28th 2019
April 23rd 2019
I love PBT I have used a lot of different tanning company is a Palm Beach Tan is my favorite by far
April 9th 2019
On Monday April 8th, one young lady was working the shop between 4-5pm, the busiest time of day. She was doing her best to clean the beds, check everyone in and assist customers with buying products. I really felt sorry for her. She hung in there but she shouldve had backup
April 8th 2019
Customer service is amazing!!!! Beds not so....
April 7th 2019
Very friendly staff as always
April 6th 2019
Always a friendly staff!
March 26th 2019
Staff are great!! New manager is awesome!
March 24th 2019
I love versa spray tans so much! And everyone at the salon is so nice and helpful. Loveeeee PBT!
March 23rd 2019
Always an easy check in and the girls at the front are always friendly.
March 12th 2019
Love Palm Beach Tan! Tara is very friendly and very helpful .
March 6th 2019
Friendly staff at the front desk, made my re-start of my membership easy. Clean
March 3rd 2019
I have tried a lot of tanning beds from OKC, OK. To Houston,TX. I have found PBT to be one of the better ones. If you’re looking for level 1 it’s the best monthly price too.
February 25th 2019
I love Palm Beach Tan
February 24th 2019
I love it there ???? I would recommend everyone to go there too tan
February 10th 2019
Kara at the north Arlington store is very friendly and helpful
February 8th 2019
Elysia knows us by name & is always friendly.
February 6th 2019
I really enjoy going to this location. I don’t know his name but he is always such a joy to see he makes me feel very welcomed. I think the beds here are very good as well as the bulbs are always changed out. I recommend Palm Beach tanning to all of my friends.
January 27th 2019
Always friendly at every single visit!
January 9th 2019
Always friendly staff, especially Kara. I am always greeted with a smile when I go in.
December 28th 2018
Love the place love the location and the beds, but hate the price!!!
December 22nd 2018
Great place great employees
December 7th 2018
November 7th 2018
I love the location and facility (Little Road, Arlington TX), but dread going in if I haven't tanned in a week or two. I don't know if it is just me that gets this hassle or if others do too. I seem to get the same comments, "Wow, you haven't tanned in awhile. Let's put in you in for less time.". I have to battle every time that I want the full 15 minutes. I have a boat with a sleeper cabin. I am on the lake every Friday afternoon - Sunday so I don't necessarily need to be in the tanning salon every few days. I get really frustrated having to repeatedly explain that and having to say I need my full time. I even had the store manager, Kimber, one time tell me to smile and wave at the camera to show she recommended I don't tan full time. That was very degrading. Another occasion she continued the conversation by telling me even if I am on a boat there are parts that don't get sun. To end her comments I told her ALL of me gets sun. Then I get a disapproving smug look as I get checked in. I can't win. I have seriously considered changing tanning salons lately because of the aggravation I know I will get if I have not been in a couple weeks. Aside from that, the rest of the employees are very nice and the facility is nice. I have tanned for 30+ years and have never had experiences like I have had in this store, so I would really appreciate if that would stop. I don't need them telling me when I was there last. I am paying to come so I am very aware.
September 27th 2018
Staff is Always really friendly and helpful and the salon is always clean
July 11th 2018
Always a great experience! The ladies that work at little rd Arlington are always so nice and helpful.
June 13th 2018
Everyone is super helpful and wonderful. Great staff.
June 6th 2018
Some of the folks are really helpful, some are really unhelpful.
April 19th 2018
Team is friendly and offers great service! Salon is super clean!
April 13th 2018
I'm a long standing tanner at PBT. It's close, convenient and simple. Also a pleasant experience
April 10th 2018
Very nice associates. Very helpful and educated
March 26th 2018
It’s always nice after a long day in the office to go to a place that everyone knows you. The ladies at Little Rd. Always know when I don’t come in for a while and ask if I’ve been ok. It’s a great place to relax and look great at the same time
March 15th 2018
They have me ready to go every time I walk in the door. I never have to wait and they know exactly what I want.
March 13th 2018
VERY customer service oriented. My sales associate answered any question that I had. She explained the payment options. And the benefit of each plan offered. So glad I am tanning with Palm Beach Tan.
March 13th 2018
Great sales person Megan is very knowledgeable and has a passion for the business.
February 22nd 2018
Kimber Pilkington and her staff are so friendly and they remember me each time I walk in the door and address me by my first name. Salon is very neat and orderly.
February 22nd 2018
It is always such a pleasure being able to go to my Little Rd. PBT. The staff is always very knowledgeable and friendly; They always remember my name.
February 21st 2018
Kimber always treats me like a special guest.
February 13th 2018
Great customer service
February 7th 2018
I use your location off of little road in Arlington and love it. However some days it’s easier on my schedule to use the location on oak ridge in Fort Worth as it’s close to my home. The oak ride location lacks customer service. EVERYONE IS ALWAYS ON THEIR CELL PHONE !! I’ve even been in and they are sitting on the couches (which are ripped) on their phones. My last visit their was one pleasant employee who signed me in,a young lady overseen this who is training she was super sweet! Yet two others sat on couch on cell phones. They hadn’t moved by the time I was done tanning either. Only person working was the young lady who helped me. If employers are on break maybe let them be in break room. Sitting texting and not acknowledging customers is kind of rude it literally showed only half of the staff were working. I never see this in Arlington but have had this or something similar every visit at this Fort Worth location.
January 30th 2018
Wonderful service. Very helpful! Great team!
January 24th 2018
Please replace the bulbs in these beds. I haven’t gotten any color in a couple months.
January 22nd 2018
Alexis was polite/friendly; answered all of my questions.
January 4th 2018
Taylor is always so awesome and helpful!
December 21st 2017
Always a great experience at Little Road!
November 12th 2017
Everyone was very nice and helpful with the things I needed.
October 17th 2017
Erika is amazing and so fun to chat with. I just moved back home and she made a point to remember my birthday!
October 6th 2017
In the last year..it's always a great experience at the Little Road location.
October 4th 2017
I love everything about pbt
September 25th 2017
Chair & floor had a sticky substance.
September 25th 2017
Kimber was very helpful in helping me decide whether to do the spray tan or buy a membership!
August 28th 2017
The last few times I have come in to spray tan, the VersaPro machine isn't working properly. It will only spray from my knees down. This has happened a couple of times and then I have to get switched to the Mystic machine. I feel like a pay a premium monthly membership fee ($79) and that the machines should be in working order all the time. The girl said they have problems with the machine at least once a week. The only thing I can do is spray tan because I have had issues with skin cancer and I think for only being able to spray tan, the 2 machines you have should be better and work more often than not.
August 15th 2017
LOVE PALM BEACH TAN
July 24th 2017
Great staff. Best in years!! Hayley is absolutely awesome!!
July 24th 2017
I only spray tan but it seems almost every time I use the Versa machine, it drips water from the top, back corners of the machine and if I don't have a towel on the floor, it splashes onto my legs. There is also usually water on the floor, which is why I put an extra towel down. Only if I am the 1st one in the morning does it seem to not do that.
July 17th 2017
KIMBER DOES AN EXCELLENT JOB MANAGING THIS STORE. SHE AND THE OTHER GIRLS ARE ALWAYS VERY FRIENDLY AND HELPFUL. THEY ALWAYS MAKE MY TIME THERE VERY ENJOYABLE
July 11th 2017
I always have the most positive experience when I tan. Hayley, Kimbra and Celsi are the most wonderful, amazing ladies in the world. They are very knowledgeable, kind and courteous. The world could definitely use more people just like them. Thank you for having such an amazing team.
July 8th 2017
I love our local Palmm Beacch Tan,. So clean and the staff treats us like family!!
July 5th 2017
celsie (pronounced Kelsey) was super helpful!
June 29th 2017
Marilyn Nelson- Mills was so helpful and very knowledgeable about the products. She was so sweet and always smiling!
June 23rd 2017
I've been going to the same salon once a week for YEARS and although I mostly deal with the same employees every week they don't know my name. It's literally been years. I have to tell them my name and usually spell it, too! Other than that it is an okay experience.
June 20th 2017
My tanning experience has been good. I really wished PBT offered spray tans at a more reasonable rate and without having to use them all within the 45 day period. Possibly giving some "senior" discounts.
June 6th 2017
I have been using the Mansfield store and love the people they are always helpful and friendly and the store and the beds or always clean and look new at all times. The things I would like to see is the prices of products and spray tan be more reasonable , or maybe coupons that last a little longer they tend to expire before I get to use them. Other wise I love Palm beach
June 3rd 2017
Celsie did an outstanding job assisting me with signing up as a new member @ PBT! I had many questions about the facilities, specific memberships, as well as tanning basics. Celsie was patient, considerate, & quite knowledgeable. Thank you-I give them a "10"! SF
June 1st 2017
Kimber was Awesome!
June 1st 2017
So nice! The girl I always see on little rd and 20 in Arlington. She's so friendly and kind.
May 25th 2017
Kimber is an AMAZING Manager. She never pressures you to buy or upgrade...she clearly explains your options. She always has a smile waiting for you when you walk in the door.
May 20th 2017
Everyone is nice and helpful. Kimberly the manager is awesome and wonderful
May 9th 2017
I miss the manager he got moved to another location but the girls are great. I hope the new manager is as friendly .
May 5th 2017
I absolutely LOVE the Mgmt and employee team at the Little Rd location, but I hate to think I have to pay $2.50 for a zero water. That's crazy consider I tan one to two times a week and pay almost $100 a month.... CRAZY
May 3rd 2017
I love Haley where I Tan! She has been very informative and has stellar customer service. She is always putting her customers first, which is very commendable. Thank you PBT South Arlington!
April 30th 2017
Always a friendly staff
April 20th 2017
This is a busy location and it would be very appreciated if you would add another premium bed. Most of us use only the high-end beds and we have to wait because there are only 2 lay down beds and 1 stand up. Like I said, this is a busy location and we need more high premium beds.
April 11th 2017
I love where I tan. The staff is super friendly and always can answer any questions I have about tanning. I drive the extra distance just to see them cause I love that store so much!!
April 11th 2017
Haley that helped me was wonderful! Explained all of my options, helped me determine length of time in the bed and got me the best products!
March 28th 2017
I've never been to a tanning salon that was so helpful & so sweet! All of the employees were quick to learn my name & they are always extremely helpful as to which bed I should tan in that day! Love those girls at PBT on Little Road!
March 27th 2017
Palm Beach Tan's prices are outrageous. I do not think the color of the spray tan is that great. I really love Norvell products. Palm Beach discontinued these as well.
March 25th 2017
The staff is always so helpful, friendly and knowledgeable if I ever have any questions or concerns. I love tanning here!!
March 24th 2017
The ladies are ALWAYS professional and helpful. They are knowledgeable about the beds and products. Even though I am long time tanner and familiar with the beds they will always advise of new lamps and suggest not tanning in the bed as long. Those kinds of comments let me know they do care about their customers and the experience they have when tanning at PBT. This location is always clean and organized as well and really deserves a rating higher than a 5 star. You have a long time customer in me.
March 19th 2017
Staff are always very helpful and voice reccomendations and validate or answer questions/concerns. Location is always clean
March 16th 2017
Always friendly knows my name .... always clean beds.
March 10th 2017
I love my tanning at Pbt
March 9th 2017
Kimber greets me by name and knows my room preference and enters the information without even having to ask. I tan in the same room and same length every time and she remembers.
March 4th 2017
I love my location, employees, and monthly rewards. I just wish it were a little less expensive for membership and spray tans
February 27th 2017
I've been with Palm Beach for years and I will never switch! Friendly staff, great skincare, and the best beds in town!
February 6th 2017
Its nice to walk in and see smiling faces.
February 2nd 2017
I went to salon on S Cooper St., not little road. Employees were excellent at Cooper salon.
January 30th 2017
I love the salon in Arlington, Texas on Little Road. The staff are wonderful, sweet people. They are very knowledgeable regarding tanning and products. It's always clean and peaceful. Really love the manager!!!
January 11th 2017
The staff is always amazing!!
January 3rd 2017
Great service! The girls get to the point and get you in and out. Im super happy I joined
January 1st 2017
Excellent friendly knowledgeable staff
December 30th 2016
Ok because you asked. My husband and myself have been members forever. Even before it was tan USA if that tells you anything. What bugs the crap out of me is. My husband always gets upgrades and free something something all the time. I don't. And I wouldn't even know if we didn't go together sometimes and they are always giving him something. I'm wondering why??Our accounts started at the same time? They tell me he's VIP. I know this, but why can't I have upgrades??Just wondering.Sandy Hardy
December 5th 2016
I love the girl at the front! She is always so sweet and helpful!
December 3rd 2016
The staff is so friendly and helpful. . The store is always kept clean. Couldn't ask for a better experience.
December 1st 2016
Everyone is always so sweet and very helpful! Everything is always very clean!
October 27th 2016
Staff is so friendly and helpful!
September 21st 2016
The ladies are always friendly and professional.
September 6th 2016
Everyone is always so nice and accommodating. I appreciate them....Thanks
September 5th 2016
Great experience - great associates - friendly and courteous and well trained - - - thanks !!!
August 31st 2016
I was out of town and missed the 25th date to freeze September. My husband passed and I lost his income and 95/mo, is too for me. I haveto reduce me fee to the lowest possible or cut it out entirely which I donot want to do.
July 29th 2016
Hayley at little road in Arlington, Tx was so fabulous, knowledgeable , friendly, and an all around tremendously sweet employee that she was why I bought the works and keep coming back.
July 25th 2016
Your staff were friendly and knew the products well. Their greetings are always friendly.
July 18th 2016
The last several times I have come in to spray tan, both the Versa and the Mystic do not seem to be working very well. I use the darkest with bronzer and it seems to only last a day or 2 but with a much lighter color than it normally does. Do they lines need to be cleaned or replaced? When I ask the girls at the desk about it, they act like they don't know there is any issue. I don;t want to move my membership but for what I pay monthly, I need to make certain the machines are working to their full potential.
July 15th 2016
It's not a big deal. It's tanning. Go in, tan, leave
July 5th 2016
Thank you for proving great service. I really enjoy coming in and every location I have came in to is awesome.
June 26th 2016
Don't like that beds can be down for weeks and I am paying for them and I can not use it...you would think you would be offered the next bed up not... Have been to two Sun Beach Tan and Both have had 1 or 2 beds down. .
June 15th 2016
I love how I am not asked everytime I go in to buy lotion. I appreciate them asking me but not everytime and this has defintely has changed since last summer. They always answer my questions and are very helpful
June 13th 2016
I give them 5 stars, they are really nice to their customers.they're a really happy team
May 25th 2016
Very clean and wonderful staff
May 13th 2016
I really like the manager at this location in Watauga off rufe snow.
May 12th 2016
Not enough ultra beds so have to wait frequently.
May 9th 2016
Staff is always kind. Been going there before PBT bought it!Would like to see better loyalty rewards. Sometimes your upgrades are ridiculous high in price ! Then at times it's more reasonable. Too big of a gap in specials. Like I said I have been with y'all for a long time.You do good in training the staff in up selling. They are always trying to sell you something. Never had a problem there and always clean. Being a father and older, my wife and myself are concerned about the young ladies safety at times. We have hung around at times to just make sure everything is ok when something just doesn't seem quite right. Thanks again
May 8th 2016
The staff is friendly and helpful.
May 7th 2016
PBT Mansfield on Debbie lane is awesome. The staff is helpful, especially Madison :)
May 3rd 2016
It was amazing when CJ was still there but the new management so far is not impressive. But still better then the Mansfield or cooper locations
May 1st 2016
In the past few years I have tanned at the S. Arlington & Burleson locations, the stores are very clean and the staff is always nice.
April 24th 2016
I've been a member for many years. Very satisfied.
April 20th 2016
The VersaSpa was down ... again.
April 14th 2016
Nice and clean. Great air conditioning which is the most important thing when tanning. I would like to know if the money I've been paying all Winter will credit toward tanning in the Spring.
April 12th 2016
Always a great experience. Everyone is very helpful and friendly.I have been a member way before Palm Beach purchased the location on Little Rd.Thanks
April 6th 2016
Love Palm Beach!!
April 6th 2016
The place is clean and the service has been really wonderful.
April 2nd 2016
1st time back this SeasonDidn't promote lotions at allYay for me (already had mine) Boo for you guysSales staff had always ask about that in the past.
March 29th 2016
Beds are clean. Staff is friendly :)
March 28th 2016
Love palm beach tan!! I've been a member for over a year now and I don't plan on leaving. The staff is always friendly, the salon is always clean and they always have good promotions going on.
March 23rd 2016
Nice staff. Clean rooms. Great place to tan.
March 17th 2016
Awesome place to tan. Staff is great and live the beds. Salon is clean. Love this place
March 16th 2016
The people and beds are always top notch
March 11th 2016
Always good, friendly, and clean.
March 7th 2016
The staff is always friendly and helpful. Thanks!!
February 29th 2016
love love love love love the employees at little road location in Arlington texas... they are amazing, very personable and helpful.. love them!!!!
February 14th 2016
The staff at this location are awesome. Very attentive and informative.
February 13th 2016
The young lady working was very knowledgeable and helpful even let me smell the lotions so I didn't end up with something I didn't want. She knew I was in a hurry and accommodated as much as possible. I would go back there again and again!
February 12th 2016
I love the deals on Mondays mostly but y'all are always doing something great for us! Everyone is so friendly at the location I always go to!
February 1st 2016
CJ (?) was very friendly!
January 28th 2016
Great salon, Jarred is so friendly!
January 27th 2016
Love everything about PBT! Employees are great and I love my tan! Never a bad experience.
January 27th 2016
Love going to this location. I live in Mansfield and I drive over to this location because it's always a pleasant experience!!!!!
January 26th 2016
excellent service and a great associate named samantha.
January 26th 2016
January 26th 2016
The girls are always so sweet and helpful! The rooms and beds are always very clean!
November 6th 2015
The staff is very helpful and friendly. I enjoy conversation with them
November 5th 2015
All the ladies are always professional, friendly and helpful. I really like that they are informative of different specials going on but not pushy or annoying about them. I, in the past have cancelled memberships at other places because I felt uncomfortable walking in to tan because I felt like I was walking into a "used dealership". Thank you for the training that is provided to all your employees to keep all tanner informed of safe tanning and benefits of different products suitable for each individual.
October 5th 2015
the people are always friendly & helpful, even when the computer acts up. I enjoy going there.
October 3rd 2015
Manager at Little Road is awesome! Nice staff. Clean rooms. Love the free upgrades when offered. Good location. Been tanning there for 5 years...love it :)
October 2nd 2015
Great salon, love Audrey
October 2nd 2015
Always good customer service when I go spray tanning there. Also love the candles too.