July 16th 2020
As a previous employee and store manager of palm beach tan, just wanted to say this was my first time tanning at this location as a customer and the customer service was phenomenal! The girls were very sweet and the salon was super clean and organized!!!
June 26th 2020
Always the sweetest customer service. Willing to answer any questions you may have and makes you feel welcomed.
June 17th 2020
Nice location! It was clean, service was quick, friendly and no hardcore sales pressure! Love that!
March 5th 2020
Best beds around!
September 1st 2019
Halla the new assistant is wonderful. Ridgmar is my favorite one to tan at!
August 19th 2019
Lacy was very kind & helpful.
August 18th 2019
Everyone is always friendly. Beds available and clean.
July 18th 2019
Seriously the BEST place to tan! Especially by Ridgmar! #destini #destiny they rock!
July 3rd 2019
Great place for all your tanning wants and needs
July 3rd 2019
I have been to several locations but the girls at the one in Bedford, TX are super nice and very helpful.
June 26th 2019
Love tanning at PBT - Bedford( Cental / Harwood location)..Beds always ready & clean. Staci is Excellent customer specialist. Always advise me which lotion. Is good for me & on sale. I will Always go to her. Staci works Hard at Everything to please customers.
June 20th 2019
Digital clock display in most of the beds that I have used, have LEDs missing, so you can't read the time.
June 15th 2019
Ladies took there time with my lotion purchase . Very friendly with great attitudes .
June 10th 2019
Thank you for offering many locations with a variety of beds.
May 13th 2019
All around great!
May 12th 2019
Always clean. Professional employees. Feel valued and that my business is important to the salon.
May 9th 2019
I love tanning at my PBT -Bedford Location.Beds are Always Greatand fresh bulbs & spray is Awesome.
April 27th 2019
The staff is great and the 'Manager of the Month'' seems commited to staying. The only thing odd is why would they have a redhead that can't become tan as an example fôr thhe benefifs of tanning?
April 23rd 2019
Everyone is always friendly and very helpful!
April 15th 2019
Tanning bed newbie. The staff is very helpful and knowledgeable. They do not hesitate to answer any questions I have or offer suggestions for my future visits.
April 9th 2019
I totally love the Bedford/Central location. The New manager Sarah, is so kind. Staci J. the Morning Tanning Specialist is Always Knowledgeable on the lotions & Sales going on. I had my First Spray tan & Sarah showed me how & what to do inside the Mystic Spray Tan. It was a Great experience.
April 3rd 2019
The team at this location is great. It’s a VERY busy store so wish the girls had more help at night. However, they take the time to greet each customer and even continue to be thorough with new customers, including sunless newbies who require more info. I live in Saginaw and have to drive through quite a bit of traffic to get to a PBT. But I’m always happy with the service and cleanliness even during peak hours.
March 24th 2019
The associates at the Central and Harwood store are awesome. They take the time to point out specials and even when busy the wait is short. I was pleased to see that the new manager even had her name printed on business cards. After seeing a different manager every month it's nice to see that this one plans to be there for a while. My only regret is that there is not a Palm Beach Tan in Belize (I moved there)
March 11th 2019
I did the "dollar tan" deal last week. I had $30+ in tan dollars so I was just going to use it. There was no mention of the diamond being $15, not a dollar..I used it two days and my tan dollars were gone without me even knowing until I tried on the 3rd day to upgrade and they said I was out of tan dollars. Turns out, every bed was was supposed to be $1, so I missed out all week on doing a higher level bed and now I see its been extended, but still nothing has been done on my account to get my tan dollars put back on there so I won't be able to take advantage of the upgrade deal????? Any solutions there?
February 25th 2019
Had a great experience kara hooked me up gret
February 16th 2019
The staff at all of the Metroplex locations have been awesome! I was especially impressed with Staci on my last visit to the Bedford location. She helped me purchase 3 upgrades and a lotion that I needed for a recent tattoo and applied a recent promotion that saved me a bunch of money!
February 5th 2019
Really? It's just amazing that the only person left there after a year and a half, can still walk in the light.
February 2nd 2019
I left a detailed comment of my last visit to your facility in Bedford, TX that y'all can read. I welcome your inquiry anytime.
February 2nd 2019
Kayli was so helpful! Very friendly and really knew a lot about the different lotions. Helped me find a good lotion for my skin type.
January 29th 2019
Love that the location is close and convenient to my home!
January 15th 2019
Great place, great beds & Great service.
January 11th 2019
Nice and Clean facility!
January 6th 2019
It is working for me! Appreciate the service this company provides.
April 20th 2018
Stacy is usually on-duty when I go...she is always very friendly and represents the company very well.
April 18th 2018
The bed was great. The girl behind the counter was not the friendliest. There was also a guy who came from the back of the store and walked behind the counter with her. He was wearing a baseball T-shirt (something about bat flips). She was more attentive to him than customers.
April 11th 2018
The staff at the location in Bedford, TX is always friendly & helpful. They let me know about specials and rewards.
March 23rd 2018
Very friendly people - really enjoy working with Staci and Renee
March 10th 2018
Clean and quick. Ease of getting into room with quality beds.
February 26th 2018
Wonderful experience, very informative staff
February 2nd 2018
Always a clean facility. No sales on over-expensive lotions but was guided to a decent lotion that worked well for a third of the price.
December 13th 2017
Very friendly and professional employees!
November 10th 2017
My Experience Tanning (5 times) at Palm Beach Tans- Bedford, Tx. has been wonderful & relaxing. I love the coupons & new offers and upgrades. Staci J. has excellent expertise on her beds & tanning products to help you decide what to do or buy. She will take her time & walk you through your package/Beds & check on you. Total customer service. Thank you.
October 27th 2017
So happy finally got new bulbs in 2- 20 min. beds. Some of us still like relaxing for 20 mins !!Miss Renee, she was great.
October 18th 2017
I'm disappointed in the bed plan
October 17th 2017
My experience has been nothing but positive at the Bedford location - Staci is an absolute sweetheart and a great reflection on your organization. She is consistently professional, friendly and positive -- this is important when every once in awhile there may be an equipment or color supply issue - an employee's attitude and professionalism during those times makes all the difference. Definitely someone your organization should focus on retaining.
September 22nd 2017
Staff is very helpful & courteous.
September 19th 2017
The people at the location I go to off of Harwood Rd and Central are WONDERFUL! They make me feel right at home.
September 8th 2017
Finally have new bulbs in the 20 min. beds. It has been way too long, almost left Palm Beach Tans for another place. Would hate that, love the tanning studio and love the staff.
September 8th 2017
the staff at this location is wonderful, always smiling, helpful and good mood. It makes me appreciate it even more as I went to a different location last week, and was not even close to the same.
August 24th 2017
I never have any issues at pbt. They are always willing to to do what ever it takes.I think the Tanning supplies are way to high.
August 8th 2017
Staff is very helpful
August 3rd 2017
Always a friendly experience
July 31st 2017
I always have a great experience at this location. Renee and Staci are always happy, kind and professional. They are always eager to help. They are oustanding
July 30th 2017
Staff is always very friendly!
July 29th 2017
Staff is great!
July 21st 2017
Everything was great!
July 12th 2017
Overall awesome , love the personal at my location.
July 3rd 2017
I love my palm beach tanHarwood in Bedford tx
June 19th 2017
Always quick, always friendly!
June 17th 2017
Renee was so welcoming and informative
May 24th 2017
Everyone one is awesome and helpful allways smiling
May 20th 2017
Wonderful, friendly, clean.
May 10th 2017
I've never had a bad experience in the 5 years that I've been a member
May 7th 2017
It's always nice to walk in and be greeted by name & a smile! Never a wait and rooms are ways clean!
May 2nd 2017
The store is always clean & the staff is efficient & helpful.
May 2nd 2017
I love my Palm Beach Tan. It is so clean and well kept,that means alot. The girls are great, everyone of them. The only thing I am unhappy about is the bulbs. It is now the 1st of May and a busy time and yet the bulbs have not been changed.
April 27th 2017
The store manager /Renee/ is so sweet, and an absolute ray of sunshine!!!!
April 24th 2017
The ladies st my salon always know how to resolve any issues and get me going to my bed as quickly as possible.
April 23rd 2017
Good, informative staff
April 17th 2017
I love the salon on Rufe Snow. They have the friendliest staff. Very knowledgeable.
April 16th 2017
The store is always clean & staff is curtious. I was a little confused on the amount of which I paid yesterday when establishing my enrollment for sunbed tanning.
April 10th 2017
The receptionist was very pleasant, outgoing, & knowledgeable. She was able to look up my previous sessions to determine which upgrade I might prefer & also let me know about other current promotions. She greeted me promptly upon arrival & we also exchanged "thank you" upon leaving. It is so nice to do business with people who are positive.
April 6th 2017
I love palm beach tan best tanning ever !
April 6th 2017
April 2nd 2017
I love the girls at the Bedford location, they always greet me and make sure I'm taken care of !
March 19th 2017
Very friendly service and clean facilities
March 18th 2017
I have been considering switching to another company. They offer 1 free spray tan and a free gold upgrade every month where I only get a $5 gold tan upgrade with palm beach. Other then better benefits at the other salon I love the staff at the Palm Beach in Bedford, Tx.
March 8th 2017
I always love the employees at Palm Beach Tan ..... I like being greeted with a smile and some have even taken the time to memorize my name and start pulling my info up when I walk in. Knowing how many people they see walk in the door each day and to know my name is very impressive, makes you feel valued. The most recent store manager, Renee, is really friendly and I respect that she does what needs to be done, she is not afraid to work those longer hours when short staffed or rush out the door every day about 6:00. I used to manage a restaurant and I always respect a manager that rolls up their sleeves and chips in.
February 27th 2017
Palm Beach is the best place to tan! I have been a customer for 10+ years and I will never go anywhere but PBT! The staff is amazing and they truly care about your needs!
February 22nd 2017
love this place!! always love the manager at the one in denton off of university
February 17th 2017
Staff is very friendly and helpful.
February 9th 2017
The sales associate was nice; however, I called the day before to make sure that my coupon for a free upgrade if I reactivated my account would be honored. The associate said it would, but when I came in I was told that I had the highest level so the coupon wouldn't help.I had about $35 in tan dollars and I had to scrape to find something to use it for because I couldn't use it toward my fees, which is very frustrating given that I have too many lotions as it is. The associate assured me that it was helpful to freeze because then I was locked in on the plan I'd had before...which didn't help me here because I couldn't upgrade. I just don't see the point of freezing a membership if the only benefit is to buy MORE lotion.Overall, I wouldn't recommend PB Tan to anyone. I feel like there are so many exceptions to every coupon, tan dollar use, etc. It's just confusing and you NEVER are sure what the price is going to be.
February 5th 2017
Friendly staff and quick service.
January 31st 2017
Very clean and friendly personable associates.
November 29th 2016
Sara took great care of me
October 29th 2016
I'm new to this area... so when choosing a tanning salon I looked at a few. Palm Beach is the best! Very clean, and professional team at the Bedford location. I just love Renee. In addition, their integrity is beyond reproach as I left an expensive and sentimental watch that i have had more than 15 years... didn't realize I left it there for almost a week... they had it put away with my name on it! Awsome. Another reason why I tan at this location.
September 18th 2016
Awesome staff and equipment is top notch. Very friendly and efficient. All the best!
September 4th 2016
Absolutely love the staff at the Bedford Texas salon. Renee the manage, is so accommodating & a pleasure to see when I come in !!!!
August 3rd 2016
July 24th 2016
I am really enjoying my tanning experience with PBT. Employees at the Bedford store are very friendly and knowledgeable, especially Kendell who has even allowed me to try her own intensifier! I am getting lots of compliments at my job at AT&T! I only wish you had samples of lotions or sold smaller trial bottles.
July 20th 2016
Great service! Very clean!
July 13th 2016
Clean and professional! Good customer service
July 13th 2016
Clean and professional! Good customer service
June 25th 2016
I find it frustrating that I pay so much monthly yet the beds are always broken. I asked for the top of one I like to be fixed as the crack is more like a break in the clear cover. I get told oh its not bad enough to get fixed. They wont fix that. What ?? So what does my $60 a month go to when I can't even use the bed I like.
June 19th 2016
Everyone is usually very friendly and helpful.
June 15th 2016
Salon is always spotless and well maintained. Very friendly staff!
June 12th 2016
Very friendly & helpful
June 10th 2016
I had a diamond level upgrade. I redeemed this at the end of May, however when I went to the store on June 7th Danielle told me that I had the diamond level upgrade for 4 more days. She had informed me that I had a month worth of the Diamond level upgrade, but no one ever told me till I only had 4 more days left! I had visited the store many of times prior to this and after I had used the Diamond level once. I had asked her if I could get this extended since no one ever told me. However she made a note in my account, but told me I had to come back to speak with a manager. Every time I try to get ahold of the manager, she isn't there.
June 7th 2016
The attendants are helping you with any questions or offers. Im very happy with the services offered.
May 30th 2016
Friendly knowledgeable staff, clean rooms.
May 22nd 2016
Some of the girls who work here are awesome.. Sweet, helpful, etc.. There are 2 who are rude, couldn't care less about my questions, and seem to be the ones always there. Thinking about canceling my membership.. I don't go very often, but want an enjoyable experience when I do.
May 21st 2016
Everyone has been so great. No cocky attitudes or the "I'm better than you" attitude vibes from anyone so far.....like I have experienced at other tanning places. The ladies always keep me informed on great specials or upgrades. Also, I'm very appreciative to the ladies when I bought an extra something that I am informed when it expires so I can take advantage of it. Jamie has done a wonderful job helping me the most and going the extra mile for me. Ahe is always cheerful and fun to talk to. She is my favorite.
May 20th 2016
I always have good experiences when using Palm Beach Tan. I feel like I can trust the tanning experts to help me achieve what I need to tan safely and correctly. They are always friendly and treat me like they know me personally every time I walk in the door. Thank you Palm Beach tan!!!!
May 16th 2016
Everyone at Palm Beach Tan in Bedford are so helpful - I am new to this and ask lots of questions! Really positive experience so far and have recommended the Bedford location to a friend already.Appreciate the one-month-in coupon from Palm Beach tan also - that is always nice.
May 9th 2016
Palm Beach is a fantastic place to meet your sun-kissed needs! They have everything from beds to sprays including a wide range of products.
May 8th 2016
Great service @ the Bedford location!
April 28th 2016
Very nice people!
April 23rd 2016
Was in and out quickly.
April 18th 2016
Staff are all awesome! Store is always beautifully kept!
April 18th 2016
Purchased two upgrade packages for bigger beds. Please bring back upgrade for 5-6 month time frame.
April 17th 2016
I love palm beach. The girls are always friendly and efficient!
April 14th 2016
I do feel like there needs to be 2 employees working in the evening, sometimes there is a long line to check in not to mention they have to clean the beds as well.
April 9th 2016
I always get greeted as soon as I walk in.
April 5th 2016
The young lady that helped me on Sunday the 3rd was wonderful and very helpful. However, when I went back last night, I was unable to tan because I still had a balance due. Now, I am not upset over the balance due. I was told that the manager would credit three charges of $10 each to my account, but apparently she chose to only credit one $10 charge. That is understandable since it was my fault. However, it would have been nice to get an email, phone call, text, telling me this information. I did not bring my purse to tan last night, and was not going to drive home and get my card to drive back to tan. I am not upset at the associate working last night but at the manager for lack of communication. I have been a member for over 10 years, and this is the first time I have ever had a problem.
March 27th 2016
Love, love Palm Beach in Bedford. The staff is always so sweet! If I ever have a question about product or additional services, they're knowledgeable.
March 18th 2016
All of the ladies are always friendly and very helpful. Enjoy each visit.
March 17th 2016
I love pbt
March 16th 2016
The staff is not helpful. The one lady you had that knew about tanning is now gone. They don't care about the beds. Put me in one today damaged bad! Not ok for the price I pay month after month.
March 7th 2016
I like the location and Mandi is great
March 3rd 2016
Everyone's has been extremely nice and helpful.
February 27th 2016
Tanning salon is always clean and staff always gets you in fast.
February 21st 2016
The staff is always super friendly! When I have questions about product or need a suggestion they're knowledgeable. With a busy home, running to PBT is a short, enjoyable moment of me-time.
February 8th 2016
Quick resolution to an error!
February 2nd 2016
I absolutely love PBT!!! I have been a member for years and wouldn't go anywhere else! The employees are always so helpful to my needs and make me feel like family vs. a customer!
February 1st 2016
Always friendly and helpful!
January 27th 2016
Friendly staff. Good bulbs. Dirty floors on a regular basis. Need to clean better.