July 13th 2021
Nick and Kelly are the reason I come to the cedar hill location. They have the best customer service ever!!!. Always greeted with a smile!! Love their knowledge of tanning and products, and I never have to give them my name. They remember me and even know
my favorite bed.
May 20th 2021
Kelly is the most amazing professional. I left my tanning lotion accidentally in the booth, had just bought it and it was expensive. I thought it was lost for sure, money down the drain. Two weeks later I came in and she and I talked as we always do, she’s extremely friendly and fun to talk to, and she handed me my lotion with a sticky note with my name on it attached to the bottle. I could not believe it, she restored faith in humanity! Unbelievably thoughtful, forever grateful for her. She’s an asset to the company for sure.
May 11th 2021
I go to PBT on Payne street downtown (Victory Park) and also Cedar Hill 1382. I've had a great experience in both places. The staff at both locations are exceptional, knowledgeable, and friendly. There was 1 staff member at the victory park location that was a bit rude, not just to me but to another visitor as well, as if she knew what was best for her. The lady said she wanted the full 15 mins and she told her she would give her 7 because she would get in trouble for allowing her to do 15 with it being her first time to tan. So the customer told her to refund her money she would go elsewhere. That gave her a change of heart and she said she would give her the 15 mins. To not mention it to the manager. I think if I'm mkn a choice to tan it's my body and I'm paying for 15 min's whatever the case may be, well you're gonna give me what I'm paying for. Thank you for your advice but I'll take my chances.
The only reason I didn't give 5 stars. Overall a great place.
April 28th 2021
Love this place!
April 8th 2021
I love it here! The staff is amazing, its always clean and the beds are great!
March 29th 2021
Excellent place for a tan
February 20th 2021
Kind and professional. Quick in and out
January 29th 2021
I love PBT! Nick is a awesome manager! The other employees Alexis, Kelli and Leah are all very helpful. They are the best!
September 29th 2020
While you're getting your tan. You can have teeth that look professionally bleached White. They use a UV light activated whitening gel that you can put on before you get in the tanning bed :-)
July 10th 2020
May 30th 2020
Always a friendly staff.
March 14th 2020
The store manager on duty, Nick, was very helpful and patient in answering all my questions about products today. The facility was very clean and the best were very clean. Definitely will be back.
February 2nd 2020
Have the best tanning beds I've ever laid in. Clean beds & facility !!!
January 27th 2020
Quick service, clean salon and friendly employees
December 3rd 2019
Friendly staff, clean, not too busy
December 1st 2019
Impeccable customer service since the new manager has come on board!
September 17th 2019
They were always friendly.
September 10th 2019
The staff is always so friendly and helpful. Very knowledgeable about the products so I know exactly what I’m buying.
August 26th 2019
This last visit was great as you've added a new and much needed bed
August 25th 2019
Everybody is always helpful and tanning salon is always spotless!
August 8th 2019
Always great!! I wish you would open a store in Waxahatchie, Tx
August 2nd 2019
I love going to the Cedar Hill location. The staff is always courteous and helpful. Kristin is a great manager. However, this visit they were completely out of hair nets in the spray booths. I suspect this is a corporate issue rather than location problem.
July 19th 2019
Always good. We need a Palm Beach in Waxahatchie, Tx
July 19th 2019
There was a new woman up front & she was not friendly & didn’t even acknowledge us. The younger girl who helped us was nice.
July 16th 2019
The Cedar Hill facility is always a pleasure to visit. Kristin (sp?) is a terrific manager and always acknowledges me as if she's know me for years. Very clean and comfortable.
July 12th 2019
Love the manager over there. Knows everybody by name and is very professional. Store is always clean (including the restroom) and smells good. It’s like a mini vacation going there
July 10th 2019
Staff is very friendly and all ways answers any question I have. The only down side is the crappy panels on the beds. They are severely overused and need replacing.
July 4th 2019
Staff are always very helpful. Salon is always clean and nice!
June 28th 2019
love the cedar hill facility. Kristin (sp?) is always cheery and eager to help and provides info on all specials available. highly recommend
June 25th 2019
I was in bed 3 and the fan blew hot air. The cold button did not work. But it had new bulbs.
June 22nd 2019
Everything is great accept the beds need new panels. Sometimes they are hard to use
June 19th 2019
Staff is always friendly and courteous. This is my first experience tanning so I’m pleased they make me feel so comfortable with the process.
June 18th 2019
Excellent. Staff are very friendly and know you by your name. Management is superb.
June 16th 2019
Kristen is always super helpful!! She's definitely the best manager you've had at this location in YEARS!!!
June 12th 2019
beds are wimpy!!!! lights have been changed, can definitely see a diminish in your bed light quality.
May 16th 2019
Everyone that works at PBT in Cedar Hill, TX are great and very helpful and nice.
May 10th 2019
Clean. No wait time. Staff are always welcoming and helpful.
May 10th 2019
Got a free bag, got yo use my free Birthday bed coupon & even got $25 off new lotion. It’s a win win!!!
May 9th 2019
Always pleasant, friendly and love that they remember your name. Great job!!!
May 3rd 2019
The staff is very friendly and helpful. It is a clean environment and the equipment is up to date and nice.
April 30th 2019
Kristin is the best ! The only reason I am coming . Always friendly with a big smile . I hope you can do something nice for her , she deserves it!
April 25th 2019
I was in bed 5 & all the buttons don’t work. I tried to push the snowflake but it would not go up neither would the face lamp. The place is clean & the staff is friendly, I just wish all the buttons would work.
April 22nd 2019
The products are great and the people are nice and helpful.
April 20th 2019
Immediately acknowledged & welcomed upon entering the building by Alisha. She alerted me to the newest product, Emerald. Explained all the benefits and I was happy to purchase.
April 12th 2019
Awsome staff. Very clean beds
April 8th 2019
Kristin is very helpful. She does a great job making you feel comfortable and confident
April 6th 2019
Excellent service, perfect tan, very hot bulbs.
April 6th 2019
Every time I go into the cedar hill location. They are so nice and it is clean.
April 6th 2019
New lady who has a dark tan is kinda rude other than that bed was amazing thank you !
April 4th 2019
Alisha always provides friendly helpful service!
April 2nd 2019
Great beds amazing manager at the Cedar Hill location.
March 31st 2019
Everybody is always very friendly and the studio is super clean . I went to many tanning studios in the DFW area but this is the best
March 31st 2019
Great staff, top of the line beds!
March 27th 2019
I always have a great experience when I go tan! Kristin Shirley is always a great help with answering any questions I have! I definitely wouldn’t wanna tan anywhere else!
February 27th 2019
You need better bulbs!
February 19th 2019
Very welcoming & pleasant as always. Alisha always has a friendly smile and makes me feel like a friend. She always makes sure I’m still good or in need of product. Alerts me to sales and new products.
February 14th 2019
Kristine is wonderful she is always very helpful.
February 13th 2019
Kristin is always so welcoming & always lets me know the latest deals.
February 8th 2019
Love the staff. They are always smiling and pleasant. Makes coming here enjoyable.
February 2nd 2019
Everyone at the Cedar hill location is so nice and helpful. The place is clean and neat.
January 31st 2019
I visited the Mansfield location not Cedar Hill. It was slow so service was quick. Rep was friendly and courteous
January 22nd 2019
Always clean and always friendly attendants
January 15th 2019
Excellent!! Lauren was extremely helpful.
January 6th 2019
I am/was a new tanner, and wasn't sure what to do to start tanning, the ladies that have helped me are so sweet and knowledgeable.
January 5th 2019
The bulbs are not strong anymore
December 27th 2018
December 21st 2018
the bulbs in the beds are mediocre. They used to be good but i go in and ask which bed has the newest bulbs. Are they telling me the truth? Nice people especially Alisha.
November 25th 2018
Kristin is amazing and the reason why I am going to The Cedar Hill salon. She always has a smile on her face! What an asset !
July 5th 2018
I don’t have time to visit enough for my monthly charge. I’m thinking it would be cheaper to pay each visit.
April 21st 2018
In the middle of my last spray tan, the machine said my cycle was cancelled, so I got dressed and notified the staff on hand. Each staff member was very helpful and started a new cycle for me, making a frustratin situation easier. Love Palm Beach!
April 20th 2018
Kristun was very welcoming and helpful
April 14th 2018
Very professional and speedy even though she was training a new girl
April 10th 2018
Staff is extremely friendly and knowledgeable about the services and products they provide. I was greeted by Kristin and taken care of by Elysia.
April 3rd 2018
Love it there. Nice place and customer service
April 2nd 2018
The staff is always very friendly and professional; however, the product I wanted for the Mystic Tan was not available. The staff suggested a color substitute...which was somewhat satisfactory but not what I would choose again. No pressure to purchase additional products.
March 21st 2018
Terrifying at first cuz it's been 20 years but once I settled in it was cool
February 22nd 2018
I LOVE THE CEDAR HILL PALM BEACH TAN!!! ?
February 21st 2018
Very nice and knowledgeable.
February 14th 2018
I go to two of the stores cedar hill and Mansfield ..In the beds I usually tan in cedar hill the radios never work or there’s nothing but static that is playing.. I think that there sure be trash cans in the rooms..Also some of the employees can’t answer some questions on products but their sure glad to tell you what your price is if you want to purchase a product.Also I have asked two different employees the price of the same product and got two different prices on the product. . What’s up with that? I think if their going to look up the price in the computer and then different employees give you different prices on the same product Then the store should have the price of the products shown by the products that way there’s no different prices when asked by the customer they can see the price by the product they are thinking about purchasing..
February 5th 2018
As a first time customer I was very pleased with my visit. I had a tour of the different tanning beds the salon offered. The lady working that day was very friendly and helpful.
January 22nd 2018
Great staff, very polite and accommodating
December 31st 2017
It's awesome,all the girls at the cedar hill store are just wonderful. Always greet me with a smile and are very helpful they answer any questions I have and give there honest opinion about lotions and certain beds to do each time I am there.I switch my beds to help my tan.. The place is always so clean .I wouldn't go to any other store but the pbt store in cedar hill.. I give them 5 stars plus..
December 31st 2017
This is the first time in my life I've ever visiting a tanning salon, and I want to say they staff was very very helpful and courteous answered all my questions because I know there was alot
December 22nd 2017
The ladies at the front are super sweet.
November 17th 2017
MacKenzie was extremely helpful in explaining the differences between Versa Spa and Mystic Tan. I always enjoy spray tan at this location...clean, convenient and great staff.
November 12th 2017
Cedar Hill staff is EXCELLENT!!! NEVER a bad experience with Cedar Hill staff!!
November 5th 2017
Friendly staff. Clean store
October 18th 2017
Great customer service
October 17th 2017
I walk in and am greeted in seconds. The place is always clean and so are the beds. I love Palm Beach Tan!
September 28th 2017
Friendly staff always make you feel welcome and willin to answer any questions I have.
September 13th 2017
Everyone is always so nice and personal. Makes you feel at home!
August 25th 2017
I like the location I frequent but they are laxed on direction of the use of the beds. I never knew you could change the intensity of the bulbs until the voice was activated on one of the beds I used that day. But besides this one glitch, friendly staff.
July 10th 2017
Very friendly and accommodating staff. Sunless machines work very well.
July 10th 2017
Store mng Dakota was extremely helpful.
July 6th 2017
Great customer service. Clean beds.
July 5th 2017
Always friendly in this store
June 12th 2017
Coming to Cedarhill location Kelsey was a great help and letting me know what tanning beds were Best for my skin tone.
June 11th 2017
Associates are very friendly and helpful making experience there great!
June 8th 2017
All employees are very nice and accommodating.
June 4th 2017
Great! Always easy in and out and lady's are always super nice!
May 31st 2017
I LOVE the Cedar Hill Salon. The girls are ALWAYS professional. I also ADORE the fact that they DO NOT pressure me EVERY TIME I come into the salon to make a purchase. That is the very reason I stopped going to the mockingbird lane salon in Dallas. EVERY TIME I went in there, I was pressured to make a purchase & they were extremely aggressive in their sales tactics. Thank you for training the Cedar Hill salon better!!!
May 22nd 2017
With my membership I am allowed a water and they never ever have water !!
May 11th 2017
The Staff is always very Friendly and helpful, but not pushy...
May 7th 2017
Every time I have visited the staff are very nice!! Always very clean and pleasant to come to!
May 4th 2017
Just renewed my membership. Asked for any coupons available. The attendant said none available. I get home and had a coupon in my email. I would like an adjustment to my account.Store: Cedar Hill Tx
May 4th 2017
I know longer use this facility. I have moved. When I did go there it was fine.
April 30th 2017
They were extremely helpful with this fair red head that doesn't tan in the sun. I'm receiving great results so far and it's only been 2 days since I joined.
April 24th 2017
Salon staff absolutely wonderful...happy, knowledgeable and efficient. Equipment and physical plant, needs attention (music, furniture, etc.)
April 23rd 2017
Staff was very helpful and extended my tans which I thought had been done already!
April 18th 2017
Associates are very friendly and helpful!!!
March 27th 2017
I absolutely love the service, beds and lotion at PBT! The staff is knowledgeable and always willing and ready to answer questions. The birthday offers and special promotions are also a nice perk! I wouldn't go anywhere else.
March 15th 2017
If I had one complaint it would be that you do not run enough upgrade options. I loved the special you ran of $99 for an upgrade and it lasted for a few months.I'm holding out on upgrading until this special comes back.One other thing, the location in Cedar Hill does not replace bulbs when they go out, which makes me feel like I am not getting my full tanning benefit. Other than that, my experience and interaction with the staff and facility are always pleasant.
March 14th 2017
Everyone is always friendly and helpful
February 24th 2017
The staff is so friendly and helpful and everything is always so clean.
February 22nd 2017
Always friendly, helpful and never rushes you. Thank you all
February 21st 2017
Grayson is always so cheerful & happy to see me. I love it that she addresses me by name.
February 21st 2017
Associates are really nice and helpful.
January 19th 2017
Knowledgeable, friendly,no-pressure staff.Immaculately clean facility. Very nice!
January 16th 2017
Staff are amazing! Very patient and accommodating to the needs of customers. Deanna the manager is superb in her service ALWAYS explaining added benefits of products, packages, etc. She works very well with her team and that shows in how the perform as well. Best tanning experience I have ever had in all my years of tanning! Great job everyone!
January 15th 2017
January 3rd 2017
Always get me in quickly and are very friendly. I like how I don't always feel pressured to spend more money.
January 1st 2017
Cheyenne was very nice and helpful. No complaints at all.
November 15th 2016
Manager set me up as new client and she super nice a very efficient...Thanks
October 30th 2016
Always friendly and sharing new promotions and products!
October 27th 2016
Very friendly staff
September 10th 2016
Wonderful experience. Solved a problem I had and the associate Deanna was very speedy and efficient in her customer service. It was fealty appreciated.
August 30th 2016
Always a great experience, never a wait! And the people who work there are wonderful, always making sure you're aware of the deals/sales going on.
August 24th 2016
I'm not happy with the daytime staff change. I don't have the same rapport with the new girls & although their nice enough something is lacking. Michelle made each visit a pleasure now it's just a visit. Cedar Hill location
August 23rd 2016
Very pleasant atmosphere, everyone is really friendly.
August 20th 2016
July 31st 2016
Excellent customer service, all ways fresh and clean.
July 23rd 2016
Very friendly staff and great customer service.!!!
July 19th 2016
Palm beach tan is awesome. It is always clean and I never have to wait.
July 18th 2016
The staff is always polite and fun to converse with. They keep the beds nice and clean. I don't spray tan so I can't comment on that.I use the Cedar Hill location for my tanning needs.
July 17th 2016
I always have a positive experience every time I've gone. I live the friendly staff at the Cedar Hill location!
July 6th 2016
Palm Beach in Cedar Hill is a nice place to go. Clean environment, friendly and helpful employees.
July 3rd 2016
The manager Michelle and asset manager Erin are both so friendly and always very helpful. They both have great customer service skills. Your company can be proud to have them on your team. I'm 69 years old and always worked in the customer service industry so I know good people
June 29th 2016
My 1st time at Palm Beach tan, customer service was absolutely amazing. Michelle was prompt showing me around, and knew her products well. Very friendly, love the smile. Great atmosphere. Thanks Michelle.
June 28th 2016
Love this location it's always so clean & Well Kept Up! The girls are always So Nice and Welcoming with a HUGE Smile! It's always a pleasant visit! Thanks Girls keep it up! #happycustomer
June 27th 2016
Today and once before the lotion in spay tanning booth was nearly empty and would not pump... just sayingotherwise Love My Look your staff and our salon!
June 25th 2016
The customer service at the cedar hill Texas location is fantastic.
June 16th 2016
The staff is always so friendly & helpful and so far all my rooms have been clean.
June 15th 2016
Nice place, typically good customer service, could do better with cleaning beds at times
June 14th 2016
All the staff members are super nice and informative on the latest, greatest deals going on at PBT. They are professional, expedient and fun to talk to while checking me in. When asked, I always let people know where I got my good tan. Since I work at the door of Costco, I actually get asked that question a lot. I also refer folks to PBT in Cedar Hill, TX.
June 13th 2016
The manager is awesome. She always remembers the specifics I prefer (accelerators, scents, etc.) when I tan. She's always smiling and has great customer service. The staff is always kind and helpful.
June 3rd 2016
I love the salon, but bulbs need to be changed out more often on my level.
June 2nd 2016
When Michelle is working, it seems like everything goes well. She is very friendly and helpful and the Versa room is always fully stocked with wipes, hats, and color blocking lotion.
May 17th 2016
Everyone is always polite and professional!!
May 12th 2016
Service is always friendly and facilities are usually clean. However the beds do not always seem to be cleaned properly which of course is a health concern.
May 10th 2016
Associates in store are very friendly and helpful. I enjoy having a tan and look forward to each visit.
May 3rd 2016
The rep was pleasant, answered all my questions, offered knowledgeable suggestions. She was instantly able to tell me what my past visits had been, which was very helpful. The store was very clean, modern and nice to be in. I felt secure and well cared for.
April 29th 2016
The staff is always friendly. There's never a long wait
April 28th 2016
I totally LOVE Michelle & both Erin G's at the Cedar Hill location. Keep up the great work ladies!
April 28th 2016
Great customer service. Love being able to get I n and out quickly, no long waits. Very clean facility!
April 25th 2016
April 22nd 2016
Nice and clean always, staff very helpful
April 21st 2016
April 17th 2016
Mystic is too cold for this time of year.All employés have been very helpful and friendly.
April 15th 2016
All the girls are always super friendly and helpful. They seem attentive and genuinely happy to help with anything I need. I live this location and will continue to visit the Cedar Hill, TX location. Keep up the great work... it IS noticed!
April 13th 2016
Overall great experience
April 13th 2016
Every time I come here the employees are always super nice and welcoming. The manager at the location I go to always remembers my name. It's always very clean and tidy, I'm defiantly a happy tanned customer!
April 12th 2016
I love Michelle, the manager. Extremely polite and informative. She keeps the facility clean and organized.
April 11th 2016
The Cedar Hill location has great employees there very friendly they remember who I am when I walk in the door. They really make you feel good! Great place:)
April 11th 2016
Michelle, the store manager, was knowledgeable and very sweet.
April 9th 2016
Quick friendly service!
April 9th 2016
THANKS TO THE STAFF AT CEDARHILL TX LOCATION
April 9th 2016
TAHNK YOU ALL THE STAFF AT CEDARHILL THANKS MICHELLE
April 6th 2016
I haven't tanned since the 80's and was unfamiliar but the girls at the front desk were very helpful. http://go.reviewpush.com/feedback/c/2373#
March 29th 2016
I've been a long time member..many years and I keep coming back to great staff members. I tried out a free upgrade bed#1 and it was awesome! Thanks send me more of those to try.
March 28th 2016
I like how clean and orderly it is but some of the workers are really sassy to the customers and it's becoming obnoxious
March 22nd 2016
If I can't be on the beach your tanning beds are the next best thing!!! Love palm beach tan!!
March 18th 2016
Friendly, enthusiastic staff. Beds are always clean and ready to go
March 11th 2016
Great service and staff!
March 11th 2016
I love this place. Everyone is so personable and friendly. I like all the girls but Miah is my favorite.
March 6th 2016
love how clean the place and how it's smells good and is very inviting to walk into! always a good experience
March 6th 2016
Staff was great and helpful, Michelle specifically. Got in, got out. No problems at all.
March 5th 2016
The staff is friendly and they always greet you and tell you bye as you leave. The staff seems to remember me and it's nice.
March 4th 2016
Erin at the Cedar Hill location was very helpful and thorough. I told her I never spray tanned before and she was very reassuring that I would be fine. When signing up she wenr over all the detaios which made me feel very comfortable in my decision. She helped me pick the color being I had no clue what I was doing and I loved it! It came out natural and exactly what I wanted! She's awesome!
March 1st 2016
Michelle at the cedar hill one is amazing.So happy and welcoming!
February 10th 2016
Miah Hill is amazing! Sara Burchett is fantastic and the entire staff in Mansfield is the best!
January 30th 2016
I have had a pretty good experience at Palm Beach Tan. The only reason I did not rate it a 5 star is because I have encountered a few employees that haven't been the friendliest. The manager at the Cedar Hill, TX location is outstanding, very friendly and helpful!!
January 29th 2016
I love that there are multiple locations and open late! Fits my schedule perfectly where ever I am!
January 27th 2016
Everyone is very helpful and knowledgeable.
January 26th 2016
The staff is always so nice, knowledgeable and eager to help. The facility is always clean and if there is a wait, it is a very short wait.
November 8th 2015
Staff is always helpful and pleasant.
November 6th 2015
Catherine was the one who helped me and she was great and very noligable about the products. Wasn't to pushy like some of the others. The place was very clean when I came in she was cleaning the beds using a flash light looking for smudges she said. That's super clean I think. She does a great job