June 18th 2020
Came back off a longer break than I wanted. Staff had me back in no time and tanning . Thanks to all on 7th .
August 28th 2019
Morgan is a great associate. She is so friendly and personable in the mornings.
August 8th 2019
my experience was good
August 8th 2019
All of the associates are extremely nice
August 5th 2019
I have been going to PBT for almost 20 years. The only thing that really gets frustraging is when the beds don't work as they should or there are bulbs out.
July 20th 2019
Very helpful and knowledgeable! They helped me evaluate my membership and tanning goals to optimize!
July 20th 2019
I go to the 7th street location in Fort Worth TX Customer service is always fantastic! Towels and beds always clean. Everyone so friendly. They push bottles but not too pushy. Just great staff! The only issue I have is with the beds! I don’t think I’ve been in one bed where everything works on it. They are all broken and I pay $100 a month for the higher beds. I really wish you guys could fix those. The radio is broken in bed 3 and 9. The button keeps falling off bed 14 and one time did not even start. The poor girl Felt so bad but it was not her fault. So please guys put some money into maintenance.
July 6th 2019
I love tanning with y'all!
June 13th 2019
Every time I walk in, I am greeted with a hello and smile. I appreciate that I am informed about tanning specials that may be going on.
June 12th 2019
The workers seem nice enough but the water fountain in dirty, usually have to wait to get into a tanning bed.... even though there are plenty of empty rooms.
June 8th 2019
Walked in and was immediately greeted. Took a total of 10 minutes to u freeze my account t and by no time was in the room tanning. Great customer service!
June 5th 2019
The tanning facilities themselves are awesome. Always clean, readily available, great look, ease of access, etc. However, there’s a HUGE problem with customer service at the Fort Worth 7th St. location. I have been a member for almost 4 months now. Aside from my interactions with the store manager, all other encounters have been extremely less than impressive. No greeting. No polite attitude. No communicating in an articulate or clear manner. Truly, every time I’ve been in, I feel as though I am the customer service rep trying to help the actual employee get through a basic interaction. The job is literally not hard at all and, for some reason, most of the staff at this location lack any sort of hospitality traits or customer service abilities. They are not engaged. Do not acknowledge guests whatsoever. And are just unfriendly. Literally being friendly is the easiest damn thing to do in a customer service job, and that don’t even have that going for them. It legit feels like I’m a PROBLEM every time I walk into the store. So, again, to reiterate, great facilities, terrible staff.
June 5th 2019
Dope and warm
May 9th 2019
I started going to the location on 7th street and the girl always ther was so so sweet and helpful! Far different then any other location I have ever been to.
May 7th 2019
I wish I remembered her name but the girl who got me all set up was a true delight and soooo helpful. I was nervous coming back to spray tanning after 6 years but it was as great as I remember! Great place and great staff
May 1st 2019
Jordan and Acelyn are awesome. They went over step by step the best way to get my mystic tan. Love them!
April 19th 2019
April 7th 2019
Great location on west 7th street. Great employees. Parking has gotten difficult. Parking spaces are marked for bank parking only and other parking spaces are being occupied by the customers of snooze restaurant across the street. First time I noticed this I thought palm beach was packed so I expected a wait. But when I got inside I found out I was the only customer there at the moment. Even the employee pointed out it’s the customers across the street who are taking up the parking spaces. Can palm beach tan have special marked parking spaces like the bank next door does? It doesn’t seem fair that the business across the street is occupying all the parking spaces outside palm beach tan. Thanks for listening!
April 4th 2019
Awesome! Everyone is so friendly and informative. I do wish the lotions weren’t so expensive though. I often order them from somewhere else because I can find them significantly cheaper. I would like to buy them directly from PB though.
April 3rd 2019
Always a relaxing time for me. The staff and manager are great.
March 28th 2019
I love palm beach. Getting my tanning session in during my lunch break is the highlight of my work day.
March 27th 2019
I love going to the Downtown West 7th street location! The girls are always so nice! I would like to give a shoutout to Morgan, Meagan, Ashley, and Hayley. They already know what I want to do when I come in.
March 23rd 2019
Location is really good and employees are really good. But there is an issue with parking spaces being occupied by customers of the snooze restaurant across the street. The employees here have confirmed that is what happens. The bank located above the palm beach has special marked parking spaces for the customers of the bank. Can palm beach have designated parking spaces too? Thanks.
March 21st 2019
There is nothing special about the beds for the lower levels. To get a nice bed is really expensive.
March 13th 2019
Excellent! Hayley and Maggie are great!
March 13th 2019
The two ladies on west 7th ft worth working 3/12/19 were more than just great they were awesome, extremely helpful and take such pride w/ their work. I appreciate all their helpfulness and answering all questions. They know their ☀️business and customer ?? is so part of a great experience!!
March 13th 2019
yesterday I was not informed of the $1 upgrades even though I was waiting 11 minutes for my typical tanning bed that is included in my package. The next customer in line was offered the $1 upgrade right off the bat.
March 4th 2019
LOVE IT! Morgan is great! she was so patient with me. I was so nervous to use a bed, but she answered all my questions and made me feel so comfortable. Def coming back every time and referring all my friends!
February 25th 2019
We are always pleased with the friendliness of the staff, and the condition of the facility. top notch all around
February 22nd 2019
Always great customer service each time I visit.... Thank you
February 20th 2019
February 10th 2019
ashley at front desk is friendly and knowledgeable never a waiting time facility is clean excellent experience every time
February 6th 2019
I just started tanning at Palm Beach Tan on 7th in Fort Worth and I absolutely LOVE it. The girls are so friendly and helpful. The equipment is state of the art and the facilities are extremely clean. I would recommend Palm Beach Tan to everyone.
January 23rd 2019
I never have anything negative to say about this location. I love just walking in because there’s always a wonderful tropical smell and it’s instantly relaxing. All the girls are wonderful
January 18th 2019
Staff is always great, plenty of beds. Been tanning at pbt for over 3 years!
January 10th 2019
The staff has been very friendly so far. The facilities are clean. When I signed up the employee did a great job showing me around the facility and explaining the different types of beds, she could have explained the fee schedule and various prices in more detail, but other than that I’ve been very pleased with the service I have received !
January 8th 2019
Always clean. Nice ladies, in and out. Warm beds, little things like baby wipes are nice too.
January 3rd 2019
Everyone is always so helpful when I visit the salon. They are always welcoming and patient with me.
December 23rd 2018
The staff is always very friendly and helpful.
December 5th 2018
Girls at the front are very knowledgeable on the products and always nice! I wish perks/upgrade points accumulated at a better rate.