July 11th 2020
Very clean and sanitized. Friendly and personal staff.
June 25th 2020
Love this salon! Very clean, new beds with fresh bulbs and the staff is always so pleasant and knowledgeable
June 16th 2020
Extremely patient with me while signing up. Applied my coupons I got in my email, gave me great lotion recommendations. Everybody working together, all around a great staff.
June 5th 2020
Cleaned and sanitized well. Great place to tan
May 14th 2020
Awesome staff great clean facility knowledgeable sales professionals
May 11th 2020
I love palm beach tan ! But I don’t like the distance I have to drive
January 10th 2020
Great customer service and very clean. Good products. Recommend highly
November 10th 2019
This place is the best hands down!!
November 9th 2019
Clean, relaxed tanning environment. Friendly and helpful staff. Wait times during the day or short to nonexistent. Yay, great prices and clean beds with good bulbs.
September 22nd 2019
This location is really nice and the staff here is always friendly and helpful.
August 29th 2019
No wait! Clean and affordable. Great staff - friendly and knowledgeable.
August 28th 2019
Justin and his girls are awesome! So friendly and very clean! Best place to tan in DFW.
August 19th 2019
I love walking in and having the staff remember my name. It shows they make the effort to get to know their clients. The staff are friendly and professional and always greet customers with a smile. The facility is always immaculate and I look forward to going.
August 16th 2019
I usually walk in and a room is ready with no wait. Laura and Larissa both have been so helpful.
August 1st 2019
Always a great experience, love this location! People are fantastic!
July 28th 2019
This is such a great place to tan. The girls are so awesome and always have smiles on their faces. I would not tan anywhere else.
July 26th 2019
I initially came in to get a little color because I was going to be in a wedding. Even though the event has passed I have found that I feel so much better when I am coming even just once a week! All of the girls who work at this location are super friendly but Larissa has become my go-to girl when I have questions. She has been so helpful and knowledgeable from the beginning! I look forward to her cheerful greeting and appreciate her efficiency and professionalism.
July 25th 2019
Love this place .... FEELS LIKE TGE BEACH!
July 11th 2019
Most of the time there’s a bed clean and ready. I’ve only had to wait 2 or 3 times while they went to clean a bed. There are 2 girls who are especially good at what they do; efficient and friendly. Only once did I have a ‘less than’ experience. I did an upgrade and did not realize until I got in that it operated differently. I wish he had explained the differences in the bed so I would know what to expect!
July 4th 2019
Always a great experience. Nice associates and clean shop.
June 29th 2019
My experience at PBT Alliance has been very good. The office staff is very helpful and nice and the salon is always very clean. They are always ready to answer my questions and have helped me get the best results I possibly can. I would highly recommend Palm Beach Tan/Alliance to anyone who is looking to get a great tan at a great salon.
June 27th 2019
This is one of the best tanning places that I have ever been. The staff is wonderful and kind and always has a snile on their faces. Would not tan anywhere else.
June 25th 2019
I’ve had a great experience since i started going to palm beach tan again after a 3 year break. I go mainly to the alliance location in Fort Worth and everyone is always super nice and friendly, especially Justin.
June 21st 2019
Great friendly service
June 18th 2019
Always clean and a great friendly staff. Keep up the good work!
June 15th 2019
I've been going to PBT Alliance for almost 3 months now, and have never been disappointed with the service or results. The staff always gives me great advice on how to get a better longer lasting tan. The place is always very clean and everyone is very nice. I would highly recommend PBT Alliance to anyone that wants to get a great tan.
June 9th 2019
All employees are very polite and helpful and friendly so far the service has been great and have been able to get a bed right away or within a few minutes only had to wait for a bed one time
June 7th 2019
They are very nice when I go in. Only reason why I gave 4 stars is because I’ve been told to go in the wrong room more than once or the bed was not set to start. It’s very inconvenient when you are ready to tan and have to go out to tell the staff.
May 15th 2019
It was very nice. Everything is clean. The staff are very informative and helpful.
May 6th 2019
I just have a suggestion. When there are SEVERAL people getting and waiting to get checked in, and you have like no clean beds, maybe after a couple people are checked in they should go and clean the beds they want. Then come back and check in a couple more. Saturday, the 4th, there were about 9 of us waiting for beds after we were checked in and the just kept checking in people and telling them to please take a seat. THEN when no one else came in they went and cleaned the beds. Very unhappy customers
May 3rd 2019
My experience at PBT Alliance has been very good. From the very beginning to now, the customer service is second to none. Everyone is very nice and professional and I look forward to going there. Doesn't matter who is behind the desk that day, my experience has always been excellent.
April 26th 2019
The staff is very informative and friendly.
April 20th 2019
The lady at checkout was efficient and able to find my account quickly, always a great experience!
April 18th 2019
My entire experience at PBT has been excellent. They have taken the time to answer my questions and give me advise on how to proceed to get the best tan possible. There is no pressure at PBT-Alliance, just good people that are eager to help. That's hard to find these days.
April 15th 2019
The salon staff is super helpful and the salon is always clean! Love it
April 13th 2019
Always friendly, helpful and the cleanest tanning spa I’ve ever been too!
April 7th 2019
Love my girls here
April 5th 2019
After some time away, I started back and had the most helpful staff member help me unfreeze my account and make a lot lab to ease back in to tanning. Always a great experience at PBT.
April 4th 2019
Friendly staff and clean beds and rooms. Nice place all around ?
April 4th 2019
My experience at PBT Alliance has been great. Lauren and Ary have been very helpful and courteous every time I have a question. The salon is always very clean. Very satisfied so far.
March 30th 2019
Everyone has been very nice and helpful. The salon is also very clean, that’s so important.
March 28th 2019
I recently moved to a new area and had no idea I was in “another system” to find my account. BUT the ladies in Ft Worth were so helpful and patient with me and getting my account transferred over to this area! 10/10 love my PBT gals
March 21st 2019
Lauren has taken very good care of me. On my first visit this week, she took a lot of time to answer my questions and give me a tour of the salon. She is a very nice girl and made me feel very comfortable. I had read several reviews for other salons and they were not so good which made me a little skeptical. Lauren put those fears to rest right away. I am very pleased with my results so far.
March 10th 2019
Everyone is so friendly. They let me know which beds have the newest / hottest bulbs. They know I like them hot!
March 10th 2019
The Alliance store now has the best team there in awhile. They are very professional, friendly, and personable! All around great customer service. We truly can appreciate this after a long day when we stop in to tan and relax in ending the day. Thank you!
March 7th 2019
Excellent experience! Mary Beth was amazing! She took her time explaining the beds and the products and fees. She was busy, however made me feel like I was the only one in the store! She is great at " upselling", very courteous and knowledgeable. The place is always clean, and the staff always have a warm smile! Love it here! Kudos to Mary Beth and the team!
March 7th 2019
Front desk staff is always friendly and helpful. Beds are always very clean
March 5th 2019
Everyone is so helpful and extremely helpful with the amount of time I’m in the bed. They are really good at striving to have their customers tanned and not pink or red at all!
March 3rd 2019
The young lady (sorry I can’t recall her name) that helped me was very nice and helpful. I asked her for suggestions on time to tan, since it has been a while. She suggested a time and took me to the bed and explained the features. She also recommended a lotion that smells great.
February 21st 2019
There were 13 bulbs out in the stand up bed I used. When I told the attendant about it she said they had closed the room but chose to reopened it before the burned out bulbs had been replaced. A tech had been called but she didn't know when he would show up. This facility was really nice, friendly and informative when I started going there over a year and a half ago but it has been declining over the last few months. I have to ask what upgrades are available and how new are the bulbs in the beds. In the past some of the attendants were very well informed on what was going on with upgrades, if I had any upgrades available with my membership, and what beds gave the most color because of the bulb replacement.
February 16th 2019
Very attentive and helpful
February 10th 2019
everyone is so nice! And I saw Tory there on Saturday. She was there to tan and she remembered me! She was THE BEST there. I was so sad when she left. It was great seeing her
February 6th 2019
This location is my favorite of all that I've visited. The staff is always friendly and engaging. The tanning machines work really well and the rooms are always clean.
February 6th 2019
We love the Alliance location. The staff is friendly, upbeat and knowledgeable. The tanning rooms and equipment are always working properly and are very clean. Mary Beth is terrific, she always brightens our day (we like to come in after work.)
January 20th 2019
The manager and staff is very professional and pleasant every time we stop in. Great customer service...Thank you!
January 13th 2019
I have never had a bad experience here. And I've been coming since they opened! It's one place I can relax and tune out everything!
January 10th 2019
Staff always nice and very knowledgeable and helpful when I'm buying lotions
December 23rd 2018
the ones working there are great! Yesterday (12-22) knows what I like to do and had me checked in and all I had to do was put my pin in! Love it
December 7th 2018
I absolutely LOVE the staff at the North Richland Hills location! So sad to hear PBT is changing the staff AGAIN !!! I will really miss them ?