September 2nd 2019
Love the new bed!!
August 22nd 2019
Always very friendly helpful staff. Clean facility.
August 7th 2019
Great experience & customer service
July 16th 2019
Clean location, everything seems new, very nice front desk person.
June 28th 2019
The front staff are always pleasant and helpful. The rooms are very clean and I can almost always get the room I want.
June 28th 2019
Staff is very friendly and helpful!
June 28th 2019
Staff very friendly and hellpful
June 22nd 2019
Great place, good help! Just wish the upgrades were a bit cheaper since I already pay a good amount for my monthly fee.
June 13th 2019
I LOVE THIS PLACE!!! The staff is so nice and it’s always clean
May 16th 2019
The staff was very helpful when I was doing the spray tan for the first time.
May 7th 2019
Love how friendly the staff is
April 15th 2019
Almost every question I’ve had regarding the texting/website/portal they have had no clue. They just know checking in and some products.
April 9th 2019
Everyone is great its always clean and Justin the manager is very nice and helpful.
March 21st 2019
Love this location, great selection of beds. Has a Sun Angel!!!
February 21st 2019
The morning staff Monday through Friday is AMAZING!! She remembers my name when I walk in the door and goes above and beyond. The only down fall is one of the diamond beds has been out of the aromatherapy since I started. Funny thing is the same bed was out of aromatherapy when I last tanned back in 2014. I am beginning to think it will never be replaced. For someone that is paying over $100 a month I feel that something like that should be replaced ASAP. To me it’s the little things that make a big difference. Facility is always clean and inviting.
February 20th 2019
Justin the new manager did an awesome job letting me know information and deals!
February 11th 2019
I love coming there. I wish they would change the light bulbs more often on the VIP beds especially for as much as we pay for a monthly fee.
February 10th 2019
I enjoy my tanning..
February 6th 2019
Laura at Palm Beach In Grapevine Hwy in Hust is great. Always greets you with a smile and is helpful. She left for awhile however is back. YEA!!
February 2nd 2019
Thank you for bringing sunshine to my day!
January 24th 2019
Laura and Laressa always friendly and professional. They always remember my name.
January 22nd 2019
The store was very clean and the staff was friendly and knowledgeable.
January 8th 2019
December 11th 2018
December 9th 2018
Always treated well
December 5th 2018
You guys are amazing!
April 18th 2018
Ladies are great with welcoming greetings and advice for more successful and efficient tanning
March 31st 2018
The girl who waited on me was very friendly and helpfulThe store was very clean which I appreciate
March 23rd 2018
Fantastic staffThey could be corporate trainers on the right way to treat customers
March 13th 2018
Be coming new customer on Grapevine Highway very pleasurable! My initial phone call, to signing up great experience! Facility bright, clean, and inviting! I
March 12th 2018
I like the location, everyone is friendly. I just wish packages were more affordable?
March 10th 2018
Always a wonderful experience!
January 30th 2018
Makinsey was so sweet and helpful.
December 17th 2017
It would be better if the deals we got for being members for a certain amount of time didn’t expire. When I was finally able to start tanning again I had gone in expecting to use my 3 year member perk and it already expired after 30 days or something. Sometimes people aren’t able to tan consistently and if I’m still paying for it monthly I should be able to use the credits I’ve built up.
November 28th 2017
I've been to 2 different locations and the towels do not smell fresh. I realize the soap has to be strong but it should smell fresh anyway.
October 22nd 2017
I’ve been a tan member for a very long time with y’all.I think after so many years I should get my product at cost or slightly above. I don’t buy them unless I am offered a discount, so just give me at least 50% off permanently and I’d buy a product every mont. GAIL HAYS
September 3rd 2017
The store on Hwy 26 in Hurst is outstanding. The staff there is extremely knowledgeable and focused on customer service. Melissa is the best manager that store has ever had. Jamie is spectacular too. The store is clean and with the exception of the occasional bed-service needs from a technician, always a treat to visit. I cannot express how great Melissa and that team are.
August 29th 2017
Melissa Missel at the store in Hurst, Texas was very kind and Professional. Always a wonderful experience at Palm beach with her as Store Manager.
August 19th 2017
All of the ladies are great but Melissa is my go to person! Always a great experience at this location.
August 4th 2017
Always friendly staff
July 18th 2017
Melissa usually and sometimes Reagyn are there when I come in. I am so comfortable and they make me feel welcome and always recommend products and different tanning options base tan beds, bronzing beds (which I love) and stand up beds
July 11th 2017
It was easy and relaxing.
June 30th 2017
All the staff are great, friendly and very helpful.
June 28th 2017
The representative was amazing! She was very patient while waiting on me and assisting me. Great customer service!
June 15th 2017
I love the friendly staff and fantastic new Mystic machine!!!
June 13th 2017
Always greeted, clean beds and rooms
June 6th 2017
Melissa Missel at the Palm Beach Tan off Grapevine Highway in Hurst, TX was incredibly helpful and knowledgeable about tanning. She was very nice and professional. Definitely makes the establishment feel more Personal, will keep coming back.
May 3rd 2017
I have always had a great experience with PBT. I appreciate very much the ability to freeze and unfreeze unlimited times with my package seeing as I do not live in DFW full time. The only thing I can say that would make my relationship with PBT better would be if there was a location closer to me where I live in central Texas. I live 30 min North of San Antonio in a small town called Boerne. The closest PBT location to me is a good 45min to and hours drive one way. It shows closer on google maps but traffic in San Antonio is crazy. I feel PBT would make a killing if they opened a salon in or close to Boerne. The neighboring communities are extremely wealthy people with million dollar homes and large ranches. Many celebrities and athletes live close by as well. There's one hole in the wall tanning salon in Boerne and it's pathetic and overpriced. I doubt they have changed the bulbs in their beds in the past year. But they have a monopoly on the market because they have no competition in town. Just an idea I wanted to pass along.
April 22nd 2017
Great customer service and sales pitch...your potions are just too high priced. I would buy more lotion if they were reasonable, however they are twice the retail price
April 16th 2017
Jamie is outstanding with her advice, friendliness, and attentiveness to my tanning needs. I've also seen her efficiently handle multiple customers with the same traits. Madeleine is also good and together they make a great tandem. The beds and the store are clean.
April 9th 2017
Madelynn was very helpful and knew what she was talking about
March 23rd 2017
I love Palm Beach Tan!! The staff at the location in Hurst are friendly and very helpful when it comes to picking out products or answering questions about the beds. The facility is always clean and well maintained.
March 20th 2017
People are always very friendly
February 28th 2017
Love the girls at the counter very friendly, just wish there was a way to do tanning bed and the versa right afters instead of having to get dressed again and walking out.
February 26th 2017
Employee was very knowledgeable and professional! The store was super clean! Great job.
January 28th 2017
The manager here is amazing. He is so friendly and helpful. Love this place!
January 12th 2017
Jamie is awesome! She's so friendly and always able to answer my questions. On January 5th, I was at the Rufe Snow location and the girl, not sure of her name due to no name tag, who checked me in told me about the membership upgrade. I wanted to upgrade but wasn't comfortable doing the transaction with her. She couldn't answer all my questions and told me some incorrect information about which beds were included with the upgrade so I waited. The next time I tanned I went to see Jamie and upgraded with her. She was knowledgeable and the transaction was quick and easy. I appreciate the excellent customer service from Jamie. The Grapevine location is my first choice because of her.
January 11th 2017
Facility is always really clean. Staff is very friendly and helpful. Every visit has been great!!
January 11th 2017
I love tanning. Makes me feel better. Just wish it was a little more affordable for the top line beds.
December 1st 2016
VERY NICE PEOPLE AND ALWAYS WILLING TO OFFER ADVICE IF I ASK.
October 28th 2016
I use the location in Hurst Tx. The manager at this location is by far the friendliest associate I have ever met at any location. Very clean store.
August 17th 2016
I love the salon but I hate that the versa spa tans expire after 45 days. Why can't it be a year again. If it went back to expiring after a year then I would buy more spray tans.
June 28th 2016
Friendly staff. Nice salon
June 3rd 2016
Girls are always friendly and nice to older over weight ladies that like to tan!
May 27th 2016
Love the salons. Disappointed that I rejoined and did not receive the $20.00 as promised in the e-mail I received.
May 27th 2016
Clean, great products and service.
May 20th 2016
Madeline is awesome. The entire staff is so friendly and helpful. The store is clean. I really enjoy going to PBT.
May 13th 2016
Madeline helped me over at the Grapevine Highway location over in Hurst Tx I believe. She and the staff have been great! I appreciate the good pricing and the need to not push products on me. Everything went very fast and I love the environment. I come from a background of actually working in tanning salons back when I was younger so I understand how things work, and I feel like they do a great job of offering products but not pushing them on you. I stopped using UV rays to tan myself years ago so going to spray tan has been a natural progression because I like having color. I've used the mystic tan and versa spa and enjoyed them both and feel like they worked well. I think the important thing is the product is good and the price is reasonable which is awesome!
May 9th 2016
Great service, prepared solution for my spray and always willing to help answer questions
May 6th 2016
Enjoy tanning at palm beach everyone's so very nice and helpful . Wished we could get more discounts on lotions
May 4th 2016
Absolutely love the store manager. She is always in a good mood and very pleasant.
April 21st 2016
Every single employee is so kind and knowledgable and genuinely care about their employees. It's a bit pricey of course, but every place is.. I wish I could remember the name of the girl who explained to me (for like 40 minutes) the facts and process of sunless tanning.. She walked me through every single detail and step, it was close to closing time so it was nice that she didn't rush me. She is always totally awesome!
April 19th 2016
The manager and employees at the location I use are helpful and knowledgable and friendly. Probably the best management since I started tanning there years ago.
April 18th 2016
The staff at the hurst location is amazing! They are so friendly. I love that everything's I walk in they already know who I am! You're store manager Madelyn (sorry if I spelt that wrong) is amazing she is so friendly and welcoming!
April 14th 2016
Great experience. I can't remember the employees name but she really took good care to answer my questions and get to know me.
April 8th 2016
I love PBT... the staff members are friendly and always willing to answer questions about products, beds, etc. The facility in Hurst TX is very clean which is extremely important. Thanks for doing a great job!
April 7th 2016
Girls are always so helpful here! Clean environment.
March 30th 2016
Manager rotation is long overdue at this location...
March 23rd 2016
Been a member for years. Always clean and very seldom do I have to wait.
March 16th 2016
I love Palm Beach Tanning. The associates are so sweet and the facility clean. The only thing I would like to see is a better price for the Diamond level. I don't care for the Spray Tan and don't won't to pay for something I won't use. Please consider and separate fee for the Diamond without the Sprays.
March 11th 2016
The colleyville store on 26 is awesome
March 5th 2016
I love Palm Beach Tan. There is something about having a good looking tan that gives me an extra boost of confidence. Thank you!
March 2nd 2016
Sydney was very friendly, informative and explained everything. Great customer service.
March 1st 2016
I give it a four because of great customer service. Not a five because some of the bronzer lotions Kardashian lotions made me very itchy on my stomach and back:/ I spent a lot of money on them and I was disappointed :/
March 1st 2016
I get very upset that your company sends me "UPGRADES" and we aren't ever allowed to use them. I get one about every other month and have tried to use them, but the staff always says they are not free (even though your ad's say "ON US") and that nothing is free. Very confusing. I've been a member for over 4 years and can never use any coupons. That's a problem in my book!
February 12th 2016
Friendly professional staff and a clean facility make for an awesome tanning experience!!
February 1st 2016
The staff is always fast & friendly and beds are great!
January 28th 2016
Best place to tan
January 27th 2016
4 star because the service and equipment is professional and clean, not a five star because not all employees know everything there is to know about tanning lotions, warnings and such. Important info isn't always shared.
January 27th 2016
The Garland, Texas location is AWESOME!!
November 5th 2015
They are polite.
October 4th 2015
I enjoy how informative your emails are. I like Madelyn from Hurst Texas... Always serving with a smile and ready to share promos
October 3rd 2015
Yall are awesome and make tanning so easy. There's always an upbeat, positive environment and I love coming to tan. Thank you so much!
October 3rd 2015
Great store. Friendly staff. Very knowledgeable