July 22nd 2022
Always very clean and the staff is great
July 20th 2022
I came in the other day and I want to say I met Katherine? I’m not sure brown hair woman.. very kind very professional. I’m new to Texas and would love a tanning salon to call home since the heat is out of control and does nothing for my skin.. I come from San Diego so I can appreciate a good quality place. She was so kind and let me know the tanning prices etc. I ended up not coming in the next day I was in a rush so I came in a couple days later. I was helped by Lauren. She was a total doll- seemed new still at working the taxes etx out but I understand completely. She was very professional. When she asked her co worker Allie for some help. She referred to her and mentioned that I thought there was a special going on and I may have been incorrect but I thought there was. Allie jumps in and states that only a manager can do that kind of stuff which I understood. I wasn’t worried about paying the difference Of what I thought it was. What turned me off what Allies attitude about the other co workers. She really threw your business under the ground. Mentioning some girls got fired and they no longer work here.. using a Paris Hilton “omg” voice… very odd.. like she was better then the staff that worked there. She was not kind at all, and they said I could come back when the manager was there but I really didn’t mind the difference it was the way Allie was talking and the way she put it- it made me very uncomfortable. I ended up paying for it since I really loved how Katherine and Lauren were. I then bought the individual lotion which is very overpriced but it get it businesses have to make money- I really loved the lotion Lauren suggested- I might even buy the bigger bottle- I forgot to ask if they keep my purchases in there system so I can keep track of what I like. I’m very familiar with tanning and she was very kind to make sure I was well aware of the different beds. I also love that you can spray tan and bed the same day.. I did not like however there are no individual garbage cans so I can’t Even throw away my sample packs from the bed- I purchased the Diamond which I want the best- I didn’t feel it get very hot but with the lotion and the type of bed it is I’m sure I will love it- the bed had a dip at the bottom I’m in love with it’s very comfortable to lay on your back and keep your heels in while doing spread eagle so you can tan different parts at the same time. Over all I would say without Allies attitude I probably would have given this place a 10- I have to tan here now that I have the membership but I would def be willing to change my rating once she changed her attitude. I normally brag about places but treating the customer kind and professional is everything. I don’t know if she thought I was going to be rude or disrespectful but I wasn’t and talking bad about past employees is extremely tacky.. you guys are a team and it shows you don’t care for your establishment or your team. If Palm Beach is the best- the girls need to represent that energy… Good luck on that one. Hopefully I have a better experience next time… welcome to Dallas
December 13th 2021
I love this location! I love the morning staff. They helped my find the tanning lotion that works best with my skin tone.
June 3rd 2021
Always greeted warmly here. Super clean beds. Never have to wait as a walk in. Been a member for 3 years.
April 29th 2021
Always great service and pretty girls.
April 17th 2021
Love it clean environment awesome and friendly staff awesome quality in all the products I've used
April 16th 2021
Excellent service, super clean place.
March 23rd 2021
nice people very helpful!
March 22nd 2021
I tan in Omaha, Ne. I was in town so I decided to tan a few times at this location. The store was absolutely beautiful and clean, staff was amazing! Especially the girl who checked me in twice! Beds were hot! I got an amazing tan in just two days! ☀️☺️
September 24th 2020
Everyone is so nice! They do the best to get you a great deal on tanning lotions, one of the cleanest locations and the new store manager is so personable!! The sun always shines at the store☀️☀️
August 15th 2020
Keeping it clean! Always smiling!
August 8th 2020
Great customer service
May 20th 2020
ladies at the front desk are amazing.
Best service ever...
May 20th 2020
The beds are very well taken care of, the staff are awesome and I’m overall happy with my membership there!
March 1st 2020
I love their store opener, he is so pleasant in the morning especially when you get those 7am diamond members who are waiting to not keas up times. Keep it up Las Colinas store, you have made great changes and have become one of my favorite locations.
January 26th 2020
Great place with great customer service. Super clean too!
September 1st 2019
August 22nd 2019
New staff is polite
August 12th 2019
The entire front desk staff has been amazing! Super friendly and helpful!!
August 8th 2019
The team at the Las Colinas location is always so welcoming and friendly. Every part of the facility that I have been in is superbly clean, this includes the beds. I love that the beds never look outdated too.
July 27th 2019
Most of the time the bed I want is available, or available within 5 minutes. The folks working there are always great. Your prices are a bit much, especially on products. But I enjoy going there.
July 25th 2019
Michelle Ingram at 114 and MacArthur next to Red Hot and Blue BBQ in Las Colinas area of Irving Tx is AMAZING. She is always a good listener and you never have to wait long for the bed you want and if you do it's not a long wait.
July 21st 2019
best associates and service anywhere!These people know you by name and are smart,personable,and know their job and products.They truly care about customers.
July 21st 2019
Hunter was awesome! Great attitude!
July 19th 2019
Great staff and very nice facility. Michelle is excellent
July 11th 2019
There is hardly ever a long wait time for the bed you want to use because they always have it cleaned and waiting. The manager Michelle Ingram is AMAZING she's always in a good mood and even though she's got things going on she still makes time to chat with you.
July 2nd 2019
This location is always so clean and the staff are very welcoming and friendly. They are all knowledgeable, and always share the current specials/promotions.
June 27th 2019
Everyone is friendly, the rooms are clean it makes you want to come back
June 27th 2019
I wish this PBT location had the P90 tanning bed. Could you please make this happen??
June 27th 2019
I LOVE PALM BEACH TAN. The staff at 114 & MacArthur are super nice especially the manager Michelle Ingram (I think that's her last name) she's Amazing
June 25th 2019
Always clean and staff is super nice!
June 23rd 2019
Everyone is always friendly and addresses me by name!They also keep me updated on products and specials.I find the associates knowledgable,professional,friendly,and quick to sevice everyone.
June 22nd 2019
It was okay, i came to this store because my daughter had softball practice around the corner. I didn’t have my lotion so i thought i would buy some. The girls who checked me in asked my name, what i wanted to do and to enter my pin. That’s it they were trying to hard to get me in and out. They didn’t even try to sale me anything or ask how my day was. Which is strange because every PBT i go to is so friendly and nice. Not here i will stick to my regular locations.
June 13th 2019
Always good ! Michele and her staff are awesome ? great results too!
June 13th 2019
everyone is great and the rooms are spotless it makes it great to go there
June 5th 2019
Staff is friendly and helpful, facility is clean, cool and spacious.
May 12th 2019
Associates always greet me by name and are friendly,yet professional.They are knowledgeable about processes and products.I never have to wait because everyone is urgent in checking everyone in quickly. I think this may be the best team in this location ever! Forgot to mention how well they upsell!
May 7th 2019
I've only been twice so far, but everyone has been so nice and accommodating! Lacy at the Las Colinas location was so helpful on getting my membership started and helping me pick a tanning lotion!
May 3rd 2019
Morgan and the staff know my car and have my account ready before I walk in!! AWESOME CUSTOMER SERVICE
May 3rd 2019
The overall experience is good. I tan at several different salons based on where I'm at that day. Some salons are better than others. Many beds have bulbs that are burnt out. I was in a bed this week and counted 8 bulbs that were out.
May 2nd 2019
Friendly staff !
April 26th 2019
The staff is wonderful, and of course the rooms and tanning beds are very clean.
April 24th 2019
LOVE Palm Beach Tan!! The ladies who work there are awesome!!!! They make you feel so welcome and are SUPER helpful!!
April 23rd 2019
The staff is always SO sweet and welcoming. They remember me by name. They always say bye when I leave. They also are very informative of any specials or deals going on and make sure I don’t miss out. All of these “little” things make a huge difference!
April 23rd 2019
Staff is friendly and helpful
April 9th 2019
Much much better than when I started tanning there about 2 months ago.
April 4th 2019
Everyone is wonderful and the salon is always very clean. I wouldn’t go anywhere else.
April 3rd 2019
LOVE the staff!! They have my account pulled up before I walk in! Morgan and Payton ROCK!!
March 30th 2019
Great people! And always help me learn new things with new beds!
March 29th 2019
Laci and the rest of the crew Have the best customer service that I have seen in a long time. I am a new customer I will spread the word about how amazing you guys are.
March 26th 2019
First off, I cannot say enough good things about Michele at this location. She is always friendly and always encourages me to do the stand up (because I always tell her I get more even). Even when I really want to lay down!She always gives me the specials and truly enhances my experience
March 15th 2019
Michele and her team do an awesome job - but your Las Colinas customers could use some new beds though!!
March 12th 2019
Michelle is always great!
March 7th 2019
The manager at 114 & MacArthur is AWSOME she is a AMAZING PERSON and is always in a good mood and ask you how you're doing today and knows you by name. Her name is Michelle not sure of her last name.
February 26th 2019
love the day manager! Friendly and professional.
February 21st 2019
Michelle and her team are AWESOME...at the Irving location
February 19th 2019
Excellent customer service...Lacie is the best! Clean. State of the art. 2 thumbs up!
February 18th 2019
Lacie got us started. She helped us pick the right package for us and lotions. She gave us a tour and helped with all our questions. She was awesome.
February 15th 2019
The friendly staff helped explain everything clearly and made the experience easier.
February 10th 2019
All of the employees are super nice and knowledgeable!
February 1st 2019
Very friendly, clean and an inviting atmosphere. Michelle, Madison and Hannah always have get advice to guide me to my bronzing skin care needs! Thanks Ladies!
January 20th 2019
i went in on 1/17 to sign up and the girl at the front desk was so helpful and nice! i’ve previously worked at a tanning salon so she did not to try and tell me things that aren’t true. she gave me the facts and helped me with the questions i did have!
January 20th 2019
Always clean and the staff is always very friendly.
January 14th 2019
Mishelle is always awesome
December 21st 2018
Don’t have to wait for a bed , all the girls at the desk are very nice.
December 9th 2018
Brittany is awesome, she listens to the customer. She put me in the best bed for me, thanks to her I appreciate this business.
October 28th 2018
All good per usual
August 13th 2018
The staff is always warm and inviting.
August 10th 2018
Great staff! Always friendly and attentive - Bed 2 wall speaker has never been put back in since the remodel over a year ago. Maybe someday if I keep bringing it up you will fix it ?! Seriously, if you are not going to ever put any new beds, at least make what is their work as it should !
May 12th 2018
Haskell girls are the best
April 24th 2018
Love this location; staff is super friendly and always smiling. My only 1 small complaint is.....there is dirt between the bulbs and the clear material you lay on in the beds. Never noticed this at any of the other locations.
April 18th 2018
1/2 of the time I go into the store, the front staff is always so happy and energetic. The other 1/2 I always get the same person that is in a TERRIBLE mood and let's everyone know about it. Not very professional if you ask me. Other than that I LOVE Palm Beach Tan and recommend all of my friends and family!!! :)
April 12th 2018
Pleasant, knowledgeable employees. Great beds :)
April 10th 2018
Great staff, personable and attentive! the only thing you need at this location are beds that are not antiques ...
April 4th 2018
The service was great and they were well informed
March 30th 2018
Clean bed n rooms and helpful staff
March 28th 2018
I just wish the worker offered me my credits to use when I bought my lotion.
March 27th 2018
Loved the girl who took care of me! I don’t know her name but she was super sweet and asked me questions to get to know me and where i wanted to be with my tanning experience! Love her!! Think i can keep her? Lol!
March 15th 2018
Love PBT, they have great no contract rates and are always super clean!
March 3rd 2018
Very nice staff and clean location.
February 26th 2018
Everyone is friendly & luv the beds.
January 28th 2018
Michelle and Caleb always are sweet when i come in!
January 26th 2018
I hadn't been in since 2012! Tried the salon in Las Colinas and Caleb was wonderful, engaging and real!
January 24th 2018
Inly been a few times so far, but all is good.
January 9th 2018
As always, everyone is very friendly and the salon is clean and neat.
December 9th 2017
LOVE LOVE LOVE ? my PBT in Irving at Macarthur. BEST STAFF EVER!! Been tanning here for 8+ years
November 5th 2017
Michelle is a great manager,very sweet,helpful,personable
October 27th 2017
10 ⭐️ for this amazing team of employees!! All staff are friendly, willing to show what new products are available and meet my tanning needs. Manager Michelle is on point and knows what I want before I walk in the door! All staff recognize my vehicle as I have been tanning at this location for over 8 years. I am in a position that I cannot purchase many products as I am a single mom, but will keep my membership forever. I have been a member since 1999 if not longer. I am devoted to PBT and this location is the BEST!! ❤️❤️❤️❤️ every time I visit!!!!
October 25th 2017
overall experience is good except i have noticed more often than not that the tops of the beds are not being cleaned properly.
October 20th 2017
Michelle & Caleb were so nice & welcoming. Michelle did an EXCELLENT job finding the right lotion for me. The store was EXTREMELY clean.
October 6th 2017
Everyone there I've encountered so far are very nice. Very clean salon. There were 2 associates in particular that had me laughing so hard and made me feel right at home after moving to Texas from Va. It was a young man and a young woman who's name I believe started with an E???? Sadly I cant remember their names but they absolutely made my say a few days ago! Thanks for making me feel at home!
September 2nd 2017
August 31st 2017
everyone is always very nice and the rooms are always clean
August 30th 2017
With 2 weekends of lock out because no show employee. Jessica cane on her day off on all occasions to open the store and help the customers while she took the brunt deal of other employee.she was very professional and still had a smile .Michelle the manager is great as well.
August 27th 2017
Service and tanning experience is always exceptional. I have been with PBT for the last 10 years and have never been disappointed.
August 16th 2017
BEST location EVER! Been tanning here for 8 years. These people are my family!!! Michelle and Chad know my car when I pull in and know what my fav beds are. When I walk in the place is spotless. The staff is super attentive and recommend the best products for my skin.
August 15th 2017
The salon is always clean and cool. The ladies that are normally there during my lunch hour are awesome! Very friendly and professional!
July 21st 2017
all of the employees are always friendly and helpful
July 14th 2017
They are warm friendly and very profressional
July 14th 2017
The staff isn't always the friendliest or at the desk when you come in. Had a spray tan, Mystic last week and it stopped right in the middle of my tan twice, I had to put clothes back on and walk back out. When it finally started working , the spray tan solution sputtered our of the nozzles and left me with a less than appealing spray. I know its something minor, however I am in there everyday. I was there on my birthday and he said is your birthday 07/12/71. I said yes, no happy birthday or anything. The service has gone down hill!
July 12th 2017
Cory is always so pleasant and professional.
July 7th 2017
Love, love, love the store on 114 and Macarther in Irving!!!!Been tanning there since 2008 and the staff is AWESOME!!! We are like family ❤️❤️❤️
July 7th 2017
So far everything is great! Staff is always friendly when i get there and everything is clean
June 1st 2017
Great fast friendly service
May 30th 2017
It was great.
May 29th 2017
I have had a great experience at eh Palm Beach Tan in Las Colinas TX. My only wish is that there were more locations.
May 23rd 2017
Cory is always pleasant and professional - Michelle is great too!
May 23rd 2017
Team members are very helpful!
May 8th 2017
PLEASANTHowever the Music station choices are very limited this year.
April 20th 2017
Cory and Michelle are great, customer service is awesome ! - but the remodel still has rooms with no Speakers /music which makes no sense, your customers care more about amenities than new paint - this will be the third time I have mentioned this via your survey request
April 14th 2017
Great visit every time. All staff members are helpful and super nice!
April 9th 2017
I have started using the Arlington location as it is closer to my house. However, the staff is not as friendly.
April 8th 2017
The girls were so nice and had great product knowledge! Super impressed and so happy to be tanning at palm beach!
April 6th 2017
They always have a great attitude
April 1st 2017
The location in Irving, TX had superb customer service however the location in Dallas TX at Trinity Mills does not, which is why I did not sign up at that location even though it is the closest location.
March 26th 2017
Prices are high for spray tanning.
March 21st 2017
Eveyone is always so kind and friendly
March 19th 2017
Why remodel the Las Colinss store and not finish it? Still no music - hard to comprehend... needs to be done asap
March 14th 2017
The employees are absolutely wonderful and helpful.
March 12th 2017
Only been twice but both times the girls have been super nice! Great staff!
March 7th 2017
Always friendly. My favorite is Britney. She always remembers my name
February 20th 2017
I had the best convo with the assistant, but forgot to ask for her name. She was kind, informative about the finishes of the store remodel and told me about the promotions. I wasn't needing any upgrades, but she brought them up in a casual yet good way. I can't wait to see the store once it's complete, I've been tanning at that salon since it opened and I think it's much needed! Yay for black ceilings in the spray tan rooms...now once you clean the top ceiling you won't be able to tell if it doesn't all come off!
February 17th 2017
Cory is the nicest and so helpful,his smile is brighter than any bed in the place.Kayli awesome person and very helpful.I was on crutches and she stopped and open the door both times.Ari who I haven't seen in weeks is incediable,very personable,treats everyone who walks threw the door with respect and makes you feel like your there to tan and not shop..
December 30th 2016
Staff is AMAZING!! Make me feel like family. Location is clean and very well kept. I absolutely love Michelle, Brittni, Amanda and the trainee. I have been tanning at this location since 2008 and is the highlight of my day as I tan during my lunch hour. KUDOS TO THIS STORE!!
November 26th 2016
Nice, quiet, somewhat friendly environment for tanning. I am use to a less corporate-y feel when walking in the door, which was refreshing with a smaller tanning business I frequented previously. I guess it is all in staffing and the staff being intuitive of their guests needs. They do offer affordable and good quality beds.
November 17th 2016
Staff is always very helpful
November 13th 2016
Best customer service, friendly staff, clean store and great products!! Love Taylor, Jamie & Matt ❤️
November 11th 2016
I love going to this location they all the girls help me out!
November 10th 2016
Facility is clean and staff is knowledgeable and helpful.
October 29th 2016
Everyone is always courteous and helpful! I appreciate that very much!!
September 3rd 2016
Professional and polite sales staff; clean and bright salon
September 1st 2016
I always enjoy tanning at this salon they are always friendly and nice, and help me achieve my tanning goals.
August 29th 2016
The staff is super helpful and friendly, and the location I use is always very clean. Highly recommend!
August 16th 2016
I came in yesterday can't remember the girl who helped me but she was super friendly and knowledgable! ( I went to the las colinas location )
July 11th 2016
All of the girls have been very friendly and helpful!
July 1st 2016
Very relaxed atmosphere and knowledgeable staff.
June 5th 2016
June 2nd 2016
Taylor is a wonderful manager. All the staff is very attentive and able to answer any questions I have. Even thought they are busy, I have never had to wait for them to clean a bed. Just a wonderful experience!!!!!
May 23rd 2016
I think there should be an option to switch the free spray tan reward for an upgrade in a bed for those who do not spray tan.
May 16th 2016
I love this location the new management is awesome! Taylor is always there when I come me has me pulled up before I get to the counter. She always lets me know what's going on.
May 16th 2016
always friendly staff, very clean!
May 9th 2016
I was only slightly disappointed as I was informed that my account had accrued back charges due to my bank issuing a new Chip card - I had not previously been informed of these charges. The associate was super friendly and explained that I probably received a message that went to my SPAM folder and she offered to waive part of the fee - a courtesy I greatly appreciated!My spray tan, sadly, did not last even a full 24 hours. I've bought several spray tans in the past so I'm accustomed to them and followed all the steps - not sure if the shade was too light or what but I was really bummed to have spent the time and money on a spray for it to be gone by my first Mother's Day celebration.
May 3rd 2016
Everyone is always so friendly and knowledgeable!!
April 14th 2016
I was getting a little dissapointed at first because I have become a regular at this location and none of the girls ever seemed to recognize me. This recently changed when Chasey became a consultant. She acknowledges me by first name and always greets me with a smile. Chasey is very personable! You all are lucky to have her on the team.
March 29th 2016
The manager HALEY was the best.Nice and made you feel welcomed.Always helpful and positive greeting when leaving and arriving.
March 29th 2016
The staff is attentive and friendly, but frequently the better beds are down and /or have bulbs out. Often the beds are down for several days waiting for repairs - have been a member for several years, this is not a new problem - it's a busy store and there should be no reason they are not supported by your repair team in a prompt manner .
March 28th 2016
Love the sunless tanning! The Versapro is great!
March 18th 2016
Have been Member for years (currently Stay & Save)-in the past year have noticed more where there is confusion or can't find in the system offers that have been emailed. I have the lowest tech phone of anyone I'm sure, so can't show them on my phone, so was suggested to print out each time. Also, seems many times that a new person who is just at location for the day or temporary so more of a challenge to figure out things. Have had various issues with the radio-sometimes has been where feet are so can't change during your session or volume being screwed up on various selections. All in all works out because most everyone very nice, and a couple have really tried to resolve issues.
March 7th 2016
Always clean and very friendly!
March 7th 2016
Clean, efficient location . Friendly, attentive staff
February 29th 2016
I feel like for the most part the girls are knowledgeable about lotions and what beds to use to get the best tan. One thing I notice about the Irving location compared with other PB Locations that sort of rubs me the wrong way is, for example: Say I come in and ask to use a bronzing bed that day, and they are both dirty. I have experienced on more than once occasion where the employee suggests I upgrade to a level 5 for $10 instead of just offering to go wipe down the type of bed I want to use that day. But for the most part I like coming here and will continue to do so!
February 28th 2016
Tory was amazing! Patient and very informative. She suggested extras but was not pushy! I ended up buying a higher package because of her customer service. She's a keeper!
February 25th 2016
easy to use, accessible, good prices, easy to freeze and unfreeze accounts, i'm very satisfied
February 23rd 2016
I love the new $10.00 tans you've been doing!
February 21st 2016
Loved the manger here! She was so sweet and helped me the whole time. She knew was she was doing and helped me look great for my birthday!
February 17th 2016
Staff is friendly and knowledgeable, never pushy on sales which I love. They ask each time but when I say I'm good then that's that. Other salons don't take no for an answer and that's annoying to me. Clean beds, clean overall salon. My ONLY complaint is parking after 5:00 and trying to get thru the parking lot with people going home and others coming to eat.
February 14th 2016
I love my new tan from the VersaSpa it looks great. Haley the manager was awesome too!
February 11th 2016
Staff is awesome! Very helpful and knowledgeable.
February 3rd 2016
Great friendly staff and always making sure I use the right products to achieve the color I want.
January 31st 2016
Love Love Love Palm Beach Tan - Las Colinas. Great beds & products, very clean and super nice staff. Not to mention I get a gorgeous tan!!!
January 30th 2016
I've tanned at this location 7 yrs! Never thought about ever changing locations or companies! I love all the girls. Haily this store manager goes above and beyond to make me feel special. Conversates, remembers my name, my beds, and keeps me updated on all the best lotions! She's amazing! 5 star
January 27th 2016
Your staff are always so friendly and helpful.
November 6th 2015
Very friendly staff. Very nice facility.
November 6th 2015
I've only had 1 not so nice experience.. Over all love all that I have been to.